2013 advance program - ihrim

“IHRIM continues to provide its attendees with top notch educational sessions. The annual bar for excellence is always achieved at this conference.” – HRIS Corporate Consultant

2013 Advance Program

Visit the IHRIM 2013 Conference website for up-to-date information http://bit.ly/IHRIM2013

IHRIM 2013 HRMS Strategies Conference Dear Colleagues,

IHRIM is pleased to invite you to attend the 2013 HRMS Strategies Conference and Technology Expo, to be held June 2-5, 2013 at Disney’s Contemporary Resort, Lake Buena Vista, Florida. IHRIM’s annual conference is the premier forum for the exchange of knowledge, ideas and information about HR systems and HR information management. Attendees from around the globe meet at the IHRIM conference to share solutions and best practices, and to make and strengthen professional relationships and friendships.

IHRIM 2013 HRMS STRATEGIES Conference and Technology Expo

ORLANDO

Our 2013 conference program provides you with over 50 educational sessions offering you the latest HR information management and systems trends, issues, and best practices on topics such as talent management, HR metrics and workforce analytics, social media, global systems selection and implementation, and HR technology strategy. Our interactive Open Forum sessions promote information exchanges with industry experts and colleagues. Whether you are a first time attendee or a seasoned veteran, you will find a wealth of educational offerings that allow you to put together a program that’s right for you. Expand your professional network and make lasting connections at a variety of networking events held throughout the conference. Visit the exhibit hall to learn about organizations on the leading edge of new technologies and innovative HR delivery solutions and applications. Arrive early and take advantage of our pre-conference courses or sit for the Human Resource Information Professional (HRIP) Certification exam. At Disney’s Contemporary Resort, modern art surrounds you as sleek monorails silently cruise through the stunning atrium lobby. Just steps away from the Magic Kingdom® Park, Disney’s Contemporary Resort immerses you in a world of modern conveniences and amenities. By reserving a room at this truly unique resort, you will be able to network, learn and share your stories, knowledge and success with attendees and exhibitors all under one magical roof! Exceptional educational sessions, terrific networking events, an outstanding technology showcase – all can be found at the IHRIM 2013 HRMS Strategies Conference and Technology Expo, June 2-5, 2013. I look forward to seeing you at Disney’s Contemporary Resort! Sincerely,

Lynne E. Mealy, HRIP President & CEO, IHRIM

Who Should Attend?

Why Attend?

Because of the breadth and depth of the conference program, the IHRIM experience is for anyone with responsibilities in the management or utilization of human resource data: • HRIS Executives, Managers, Analysts • HR Generalists who need to further their knowledge of HR technology • HR Executives who want to know what HR technology can deliver • IT Executives, Managers, Analysts who support the HRMS function • Anyone who wants to learn more about technology solutions supporting Human Resources

• Gain access to an educational agenda that covers essential skills and concepts for those new to the profession to presentations on advanced topics for experienced professionals. • The IHRIM conference provides numerous opportunities for you to network with other HR and HR systems professionals from around the globe. • The HR Technology Expo allows you to learn more about the latest technologies and services from top industry vendors. • You can spend your training dollars wisely. From the all inclusive full conference registration to a one day registration to Expo Hall only to our pre-conference courses, IHRIM offers you a variety of affordable registration options to fit your budget and training needs.

Looking to bring your team to the IHRIM 2013 Conference? IHRIM offers content that is appropriate for every member of your team, no matter what experience level. Register four or more people from your company and take advantage of our team discount.

Social Networking Connect with fellow conference attendees before arriving at the conference by joining the conversation now within IHRIM’s social networks:

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The IHRIM 2013 Conference has been approved for 13 recertification credit hours toward HRIP (Human Resource Information Professional) recertification. For more information about certification or recertification, please visit the HRIP web pages at http://www.ihrim.org/Certification_Overview.html.

IHRIM Group

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

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Schedule & Networking Opportunities Schedule-At-A-Glance

Saturday, June 1, 2013 8:30am – 5:00pm Pre-Conference Educational Courses Sunday, June 2, 2013 8:30am – 5:00pm Pre-Conference Educational Courses 12:30pm HRIM Foundation Golf Tournament 2:00pm – 4:00pm Human Resource Information Professional (HRIP)

Tuesday, June 4, 2013 7:30am – 8:15am Continental Breakfast 8:30am – 9:30am Concurrent Educational Sessions 9:30am – 4:00pm Exhibit Hall Open 9:30am – 11:00am Coffee Break in the Exhibit Hall 11:00am – 12:00pm Concurrent Educational Sessions 12:15pm – 1:30pm Networking Luncheon – Exhibit Hall will be closed during Lunch 1:30pm – 2:30pm Concurrent Educational Sessions 2:45pm – 3:45pm Dessert Break and Raffle Drawings in the Exhibit Hall 4:00pm – 5:00pm Concurrent Educational Sessions 6:00pm – 8:00pm Tuesday Evening Reception Wednesday, June 5, 2013 8:30am – 9:15am Breakfast Buffet 9:15am – 10:30am Keynote Session 10:45am – 11:45am Concurrent Educational Sessions 11:45am – 12:30pm Chat, Snack and Go – enjoy some light refreshments at the close

Certification Exam

5:00pm – 6:00pm First-Time Attendee Orientation 6:00pm – 7:30pm Get Connected Reception: IHRIM 2013 Opening Reception Monday, June 3, 2013 7:30am – 8:15am Continental Breakfast 8:30am – 9:45am Opening General Session and Keynote Speaker 10:00am – 4:00pm Exhibit Hall Open 10:00am – 11:00am Coffee Break in the Exhibit Hall 11:00am – 12:00pm Concurrent Educational Sessions 12:15pm – 1:30pm Lunch on the Go in the Exhibit Hall 1:30pm – 2:30pm Concurrent Educational Sessions 2:45pm – 3:45pm Dessert Break and Raffle Drawings in the Exhibit Hall 4:00pm – 5:00pm Concurrent Educational Sessions 7:00pm – 10:30pm HRIM Foundation Party for a Purpose

Outstanding Education



of the IHRIM 2013 Conference

Conference Highlights

Premier HR Technology Showcase

No matter how much experience you have with HR systems, you’re bound to find a range of sessions that will suit your needs. The IHRIM conference program includes practical case studies from leading corporations such as Cadence Health, SUBWAY®, Qualcomm, Citrix Systems, Inc., Caesars Entertainment, Perdue Farms Inc., Rackspace, Barclays Capital and Intermountain Healthcare. IHRIM also offers a number of preconference courses that provide an in-depth education on various topics and an interactive workshop that extends your learning throughout the conference.

The exhibit hall gives you a chance to discover and discuss the latest break-through ideas and tools with the top industry leaders in HR technology and to learn about new HR technology companies on the rise.

Connections That Last

The IHRIM conference not only allows you to participate in an exceptional educational program, it provides numerous opportunities for you to make lasting connections with other HR and HR systems professionals. This is your opportunity to exchange ideas and find answers to specific issues.

Open Forums: an Opportunity to Share and Learn

IHRIM’s Open Forum sessions offer you opportunities to participate in lively discussions about the hot topics impacting those in the HR systems industry. The Open Forums provide excellent opportunities to get access to creative solutions, experience and knowledge.

Conference Website

Visit the IHRIM 2013 Conference website for up to date information. You will find everything you need to know about the conference, the Expo Hall, and the conference location at http://bit.ly/IHRIM2013.

Conference Networking Opportunities The program includes extended networking breaks each morning and afternoon so that you have dedicated time to visit the Exhibit Hall and network with colleagues. The educational sessions allow for formalized information sharing opportunities while the conference’s networking events generate candid conversations.

Golf for a Goal: HRIM Foundation Golf Tournament

The HRIM Foundation Party for a Purpose

Sunday, June 2, 12:30pm Registration; 1:00pm Shotgun Start

Monday, June 3, 7:00pm – 10:30pm

Join your friends and colleagues at Disney’s Magnolia Golf Course. Recognized as one of America’s premier resort courses, Disney’s Magnolia Golf Course is used by the PGA tour and offers plenty of challenges for the novice golfer and seasoned pros alike.

Join the HRIM Foundation Board as we celebrate the Foundation’s 5th Anniversary. Enjoy the contemporary design and open air atmosphere of the Porte-Cochere at the Contemporary Convention Center. Listen to music while mingling with your fellow attendees, enjoying good food and conversation. The Porte-Cochere venue provides a fantastic view of the fireworks over the Magic Kingdom that start at 10:00pm. Stay and enjoy! All proceeds from the event benefit the programs and educational initiatives supported by the HRIM Foundation.

First-Time Attendee Orientation Sunday, June 2, 5:00pm – 6:00pm Come to a special session for first-time attendees where you will get an overview of the conference and learn tips on how to maximize your conference experience. It’s a great place to start your networking!

Networking Luncheon Tuesday, June 4, 12:15pm – 1:30pm

Get Connected Reception

Take a break mid-way through the conference to sit down, relax over lunch with colleagues you have met during the conference and make new professional connections. Please note that the Exhibit Hall will be closed during this time.

Sunday, June 2, 6:00pm – 7:30pm Help us kick off the IHRIM 2013 conference at our opening reception. Connect with industry leaders and colleagues alike at this special event while enjoying light food and refreshments.

Tuesday Evening Reception Tuesday, June 4, 6:00pm – 8:00pm

Lunch on the Go in the Exhibit Hall

Join your fellow conference attendees for a lively and entertaining evening as only Disney can deliver. Enjoy complimentary cocktails and hors d’oeuvres while you network with other attendees, presenters, exhibitors and more!

Monday, June 3, 12:15pm – 1:30pm Grab a bite to eat from food stations throughout the exhibit hall while visiting the exhibits.

Chat, Snack and Go Wednesday, June 5, 11:45am – 12:30pm

“I love the networking opportunities. I have the opportunity to meet so many people who understand the work I do and the challenges I face. It’s priceless!”

Join us in the IHRIM 2013 Departure Lounge to enjoy some refreshments while you share final experiences of the conference with colleagues and exchange contact information so you can continue the relationships you’ve made through IHRIM! Drop off your business card to be entered into a drawing for a complimentary 2014 conference registration and three nights hotel stay.

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Pre-Conference Educational Courses

Pre-Conference Educational Courses Saturday, June 1 and Sunday, June 2 IHRIM’s pre-conference courses provide in-depth studies on topics and issues of importance in HR and HR information management. These interactive courses will expand your knowledge and help develop solutions that will make a difference in your career and your organization’s bottom line. With these courses being offered on Saturday and Sunday before the conference begins, you won’t incur additional travel costs when you attend the conference, thus saving on your training budget. If your schedule does not permit you to attend the conference, you can still attend one, two – or more – of these standalone offerings. The pre-conference courses require an additional fee and pre-registration. Registration information can be found at http://bit.ly/IHRIM2013_Registration.

Space is limited, so register now!

For complete information on the courses, please go to http://bit.ly/IHRIM2013_Courses All of the pre-conference courses have been approved for recertification credit hours toward IHRIM’s HRIP (Human Resource Information Professional) recertification. For more information about certification or recertification, please visit the HRIP web pages at http://www.ihrim.org/Certification_Overview.html.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

Saturday, June 1, 2013 Course #1 IHRIM’s HRIP Certification Exam Review Course 8:30am – 5:00pm

Take this course to help prepare for the Human Resource Information Professional (HRIP) Certification exam. While this course is not intended to replace professional experience or other sources of achieving professional competence, it will help you refresh and expand your professional knowledge. This course focuses on the four areas that make up the HRMS body of knowledge on which the certification test is based. These knowledge areas are Technology Strategy and Solution Assessment; HR Technology and Business Processes; Systems Selections, Implementations and Upgrades; and HR Systems Operations. Bonus: Your registration includes the electronic version of the HRIP Certification Study Guide. This course is designed for: • HR professionals with 3+ years experience in HR technology who are considering taking the HRIP Certification examination, but are unsure if they have the breadth of knowledge needed to pass the exam Instructor: Robert Chapman, Jr., HRIP, PMP, has over 30 years of diverse operational, managerial and consulting experience in information systems, human resources, payroll operations and outsourcing services. He has consulted with clients on strategy, management, processes, and technology for human resources and payroll. Bob has delivered a number of presentations on HR technology to various IHRIM, SHRM and American Management Association audiences. Please Note: The HRIP Certification Exam is being held on Sunday, June 2, 2:00pm – 4:00pm. The Exam requires separate registration and fee.

Course #2 IHRIM’s Fundamentals of HR Information Management 8:30am – 5:00pm

Come to this interactive one-day lecture/workshop to learn the nuts and bolts of HR systems in a format that uses the employee and solution selection/implementation lifecycle as a framework. This course is designed for those new to HR systems and others who just need a refresher on the ever-changing technology landscape. It is also a great learning opportunity for those who are being challenged to expand the use of current systems or search for a new solution. This course explains the various HR systems and delivery options, highlights the use and advantages of technology and systems throughout the HR function, provides a high level view of the project management process, and walks the participants through the steps in selecting and implementing an HR technology solution.

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Saturday, June 1 – SundaY, June 2 Saturday, June 1, 2013 This course is designed for: • HR managers from any-sized organizations with limited automation and the need to implement a new system or expand the use of existing automated HR systems • HR generalists & professionals who can’t risk NOT understanding application technology competencies in their current or planned positions Instructor: C. Lamar Davis, HRIP, Human Systems Business Process/Implementation Consultant, BB&T Corporation is an HR technology professional with extensive consulting and practitioner experience implementing, upgrading, maintaining, converting, merging and managing human resource, payroll and benefit systems in several different industries.

Course #3 Lean Six Sigma White Belt for HR Leaders 8:30am – 5:00pm

Lean Six Sigma (LSS) is a combination of Lean and Six Sigma. Traditional Six Sigma has focused on the reduction of variation. Lean is the removal of waste. Both provide process improvement focused on customers and focused on achieving business process improvements. When combining these two practices, a powerful Continuous Improvement process delivers great results. This is a very interactive course with simulations and games to learn hands-on. You will also see applications of Lean and Six Sigma tools at Kaiser Permanente in Southern California and can begin creating your own culture of Continuous Improvement using LSS. Bonus: Case studies from Kaiser Permanente and memory stick with useable LSS tools to be utilized after the conference. This course is designed for: • Business Analysts, HR Technology Directors and Managers, Functional Leads and Project Managers Instructors: Ric Van Der Linden, is a Principal Consultant for ProgressivEdge, a consulting business based in the San Diego area focused on the applications of Continuous Improvement techniques to any business type. His career has focused on Continuous Improvement. For the past 22 years he has led and supported business growth including the start up of two large operations which included facilities, equipment and staffing. David Brook, HRIP, Administrative Leader for Kaiser Permanente (SCPMG), has responsibility for operations across the Human Resource functions including HR Systems. He has oversight for all Human Resource Functions, Budgets, Services and Day to Day Operations, for Kaiser Permanente, whose mission is to provide high-quality, affordable health care services.

Course #4 IHRIM’s HR Metrics & Workforce Analytics Basics 8:30am – 5:00pm

This full day program begins with an overview of the field of HR Metrics and Workforce Analytics and provides training in fundamental data analytic techniques, data interpretation, and the fundamentals of reporting data to decision makers. Topics covered include how to develop HR metrics and analytics systems to improve decision making, how to conduct basic statistical analyses to report the current conditions and trends in your organization, key metrics and data reporting techniques that allow you to communicate intended messages to target audiences most effectively. This course is designed for: • Anyone that is new to the area of HR Metrics and Workforce Analytics or simply wants to strengthen their foundation • Individuals who have primary responsibility for the development and deployment of new HR metrics in their organization • Individuals who are responsible for the ongoing reporting of HR metrics to organization decision makers Instructor: Dr. Kevin D. Carlson is an Associate Professor of Management in the Pamplin College of Business at Virginia Tech and teaches courses in Human Resource Management, Productivity and Quality Improvement and Applied Human Resource Information Systems. His work has been widely published and he has presented at the annual meetings of the Academy of Management, Society for Industrial and Organizational Psychology and IHRIM.

Course #5 Exceptional Leadership for HRIT Project Teams 1:00pm – 5:00pm

When we hear the title project manager, the first things that often come to mind are budgets and schedules. However, the real key to project success is people, and the best project managers know this. Without good people, even the most technical HR software and processes may be tedious and inefficient. It takes a true leader to build and empower HRIT teams, establish the vision and direction, and deliver successful projects. In this course, participants will assess their current leadership skills, explore leadership concepts as they relate to managing teams, and learn some practical techniques for HRIT project success. Bonus: Leadership Skills Assessments This course is designed for: • HRIT practitioners and consultants leading HRIT projects • Students interested in being leaders in the HRIT field Instructor: Dr. Lisa Plantamura, HRIP, Associate Professor and Director of Instructional Design at Centenary College, spent over 20 years as a practitioner in HR and IT, as well as consulting, managing a variety of HRIT projects In many industries. She holds doctorates in adult education and organizational leadership, HRIP certification, and is completing a certification in instructional design technology.

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Pre-Conference Educational Courses Sunday, June 2, 2013 Course #6 IHRIM’s Successful System Implementation Course 8:30am – 5:00pm

This course focuses on the tools and techniques needed for successful HR system/application deployment. Since implementation projects are about more than converting data, this course will cover all of the phases necessary for a successful implementation from planning and preparation through post implementation review. Attendees will learn project preparation activities and why they are important, the various phases of an implementation, data conversion strategies and options to consider, approaches for process design/ redesign and more. This course is designed for: • Any HR or HRS professional requiring implementation knowledge and skills • Project managers who are new to HR implementation projects • HRS Project team members Instructor: Jan Fretwell, HRIP, Managing Director, Beachside Consulting Group, has years of HRM systems experience. She has worked with organizations to establish implementation approaches to ensure HRM systems are responsive to and supportive of overall organizational goals and business objectives. Jan has managed numerous HRMS projects and given numerous presentations on project management and project management issues.

Course #7 Understanding Global Companies, HR and Systems – A Practical Workshop 8:30am – 5:00pm

Understanding the nuances of working with a global team and systems can be challenging and mystifying. You must understand the variations of language and dialects, social networking, corporate structures, pay practices, and work habits from various multi-cultural groups. Governmental regulations can make an action legal in one country and illegal in another. How do you understand all the variables? This interactive session and workshop will allow you, through actual work experience and case studies, to apply global thoughts and concepts to better understand the interdependencies when addressing global challenges. You will acquire practical tools to create your organization as a marquee global corporation. Bonus: Websites to find additional assistance when dealing with global issues. Real life workshop exercises to assist in the application of information shared in the session. This course is designed for: • Anyone working for a singular country organization who may be faced with becoming global in the increasingly changing world economy • Those working for a global organization that have had extensive experience outside of their home country • Those working for HRIS/HRMS professionals who are trying to link technology around the globe Instructors: Cathy Veinbachs, Practice Partner for Wirpo’s HC and Change Management group, provides consulting expertise to her clients in the area of HR Strategy Alignment, HR Service Delivery optimization and business change management. She specializes in the implications of Business and HR Strategy on the delivery of HR Services and in positioning HR as a strategic partner. She has particular expertise in working with global companies, having lived and worked in numerous countries around the world. John A. Hinojos, HRIP, Vice President, Consulting Services, HRchitect, has been in Global HR and HR systems for over 30 years. He has worked with a variety of global companies including: The Seven-Up Company, International Technology Corp, Aggreko PLC, and O’Melveny and Myers. He is a co-developer and a presenter of IHRIM and SHRM educational courses.

Course #8 Developing and Executing Your Long-term Integrated Talent Management Strategy 8:30am – 12:30pm

For most organizations, developing and executing an Integrated Talent Management (ITM) strategy is a challenging, multi-year project that involves much more than deploying technology or re-designing processes. HR and business leaders must take a strategic and thoughtful approach that firmly links Human Resources to organizational goals, strategies and outcomes. This workshop outlines a leading practice methodology for successfully executing the ITM concept for an organization’s long-term goals. Attendees will gain a deeper understanding of major market and organizational forces that are driving integrated talent management and the strategy that will best align with their organization’s long-term goals. This course is designed for: • Mid-upper levels in IT, Talent Management and HR departments Instructor: Jacqueline Kuhn, HRIP, Director of HCM Consulting Services, HRchitect, has over 25 years of experience in various industries as both a practitioner and consultant. She has specialized in HR Technology Solutions for mid to large size domestic and global organizations. Her experience includes HR Systems Implementation and Management, HR Service Delivery, Project Management, Vendor Management , Process Improvement, Shared Services.

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Saturday, June 1 – SundaY, June 2 Sunday, June 2, 2013 Course #9 IHRIM’s Advanced Staffing Analytics Course 1:00pm – 5:00pm

Staffing is a core human resources management function. But it is also complex, involving a sequence of interrelated decisions controlled alternatively by job seekers and organization decision makers. Developing metrics and analytics to improving staffing effectiveness requires an understanding of these decisions and a framework of metrics and analytics supporting organization decision makers’ actions in their roles as decision makers and decision influencers. A system of metrics and associated analytics is offered that can form the foundation for evaluating staffing effectiveness for all positions in all organizations, but which has its greatest utility in high volume recruitment. This course is designed for • Advanced level audience. This course will be particularly useful for individuals involved in who manage some or all of the processes involved in staffing high volume positions in mid-size to large organizations as well as individuals involved in conducting staffing analytics or developing and reporting metrics. Instructor Dr. Kevin D. Carlson is an Associate Professor of Management in the Pamplin College of Business at Virginia Tech and teaches courses in Human Resource Management, Productivity and Quality Improvement and Applied Human Resource Information Systems. His work has been widely published and he has presented at the annual meetings of the Academy of Management, Society for Industrial and Organizational Psychology and IHRIM.

Course #10 A new, experiential educational experience! Design Thinking Comes to HRIS Sunday, June 2 1:00pm – 5:00pm Monday, June 3 1:30pm – 2:30pm Tuesday, June 4 9:30am – 10:30am Wednesday, June 5 10:45am – 11:45am

IHRIM is pleased to offer a new, experiential educational experience called “Design Thinking Comes to HRIS.” You’ll learn what Design Thinking is and why is it important in HRIS (and how can it benefit IT and HR), interviewing techniques to get to the root cause needed to create requirements, synthesizing feedback and developing a point of view, low fidelity prototyping, and presenting the solution to gain commitment. In this course that spans the whole conference, you will learn a methodology that you can apply at work and throughout your daily life. You will then use the methodology on a real-world, real-time exercise that will have you out of the “classroom” and into the mix of the conference. This course is oriented toward action, followed by reflection on personal discoveries about the process and how you can take it forward. Bonus: Attendees will get materials about the methodology to take home and use right away, including both printed materials as well as links to key sites that help reinforce the learnings. This course is designed for: • Anyone who wants to be an innovator and change themself – influencing change at home or work Instructors: Richard Berger, HRIP, SPHR, Group Director, Global HRIS & Metrics, Citrix, Inc., has over 30 years of experience as a practitioner and thought leader in Human Resources and HR technology. At Citrix Systems in Fort Lauderdale, Florida, he is responsible for Global HRIS & Metrics strategy and implementation. Keith Erickson, Senior Manager, HR Metrics & Analytics, Citrix, Inc., has been working in this industry for the past 13 years. His tenure has included time with Global Life Science, Service & High-Tech companies. Keith received his B.S. and a Graduate Certificate in Project Management from Northeastern University in Boston.

“I was impressed with both the diversity and quality of the educational courses offered in Chicago. Thanks to the real-life examples shared by both the instructor and fellow course attendees, I came back to the office with creative ideas and solutions I can immediately apply to my job.”

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IHRIM 2013 HRMS Strategies Conference

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Educational Sessions

Conference Educational Sessions Monday, June 3 – Wednesday, June 5 Developed by a group of IHRIM members, who represent a broad cross-section of our membership and our industry, the conference educational program is guaranteed to provide an exceptional learning experience for you. Whether you want to focus on the nuts and bolts, explore hot topics, learn about leading edge technology – or a combination of these – you’ll find everything you need to solve your immediate challenges and grow professionally.

Check out the following to see why the IHRIM conference is an event you can’t afford to miss!

Monday, June 3, 2013 Session #100 Caveat Emptor – Raising Your HR Technology Market IQ

11:00am – 12:00PM Session #168 Untangling Metrics – How Citrix Used Design Thinking to Create an Exciting Metrics Environment

Do you wander through the Exhibit Hall dazed and confused? Are you there just to pick up the free gifts? The pace of development combined with competitive shakeout has made the HR technology market very volatile. Attend this session and become HCM market-savvy; understand the software categories, market trends, who the vendors are in which areas, who bought whom since last year and who’s been reincarnated with a new brand, what the latest developments are and how they can impact your selection and implementation process. Become a smart consumer!

On the journey to find the right metrics/analytics, Citrix discovered that it is not an HRIS activity; it requires understanding of the users’ needs, how to prototype, and gain acceptance. They applied Design Thinking processes to turn the metrics experience 180 degrees and get great acceptance from HR and managers. Rich Berger and Keith Erickson will demo the methodology and share the outcomes. Presenters: Rich Berger, HRIP, SPHR, Senior Director, Global HRIS & Metrics, Citrix Keith Erickson, Senior Manager, HR Metrics and Analytics, Citrix

Presenter: Freddye Silverman, HRIP, Vice President, Eastern Region, Jeitosa Group International

Session #112 CODE RED – Transforming Talent Processes and Technology at Cadence Health

Session #209 SaaS in the Trenches: Real World Pros and Cons

In this session attendees will learn how Cadence Health transformed their HR organization to meet the needs of a growing healthcare system. By partnering with their company leaders to understand their business today and in the future they knew that “the way we do things around here” approach had flat lined and that a fresh approach to talent management, operational excellence and superior employee service was the call to action. Starting with the basics and instituting a systematic approach, Cadence Health revived HR and created a best-in-class HR team.

SaaS, Software as a Service, has been the hot trend for the last few years, but conceptually has been around for many years. Vendors in all spaces are spending a great amount of time, effort, and money trying to convince companies and HRIS practitioners that SaaS is easier and cheaper to implement and maintain. Seem too good to be true? Come hear from two HRIS practitioners about their firsthand experiences implementing several SaaS systems including some of the challenges you need to be aware of when considering a SaaS solution.

Presenter: Shawn Fitzgerald, HRIP, SPHR, PMP, Director, HR Operations, Cadence Health

Presenters: Joe Almodovar, Senior Director of Global HRIS & Payroll, A.T. Kearney Jeanne Kalinowski, HRIP, HRIS Director, Hyatt Hotels Corp

Session #163 HR Maturity Indexing: Your annual HR cholesterol check-up!

Your organization’s ability to achieve HR excellence at the technology layer is directly attributable to its level of HR Maturity. Many organizations attempt to create business value through their Human Resources initiatives and technology usage. In most cases the initiatives, programs, solutions and technologies are successfully established and maintained in the eyes of the HR department, and are often feats in process and compliance management, but rarely deliver outputs which are measurable and have a direct contribution to business objectives. This session will provide practical insight into how HR value is created and how to avoid implementing solutions that are unsupported or are even destructive. Presenter: Rob Scott, Practice Director: Human Capital Services, Presence of IT

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Educational Sessions Monday, June 3, 2013 Session #114 Taking Care of Employees (So They Can Take Care of Customers) Through Shared Services

1:30Pm – 2:30PM their organizations. Additionally it will provide concepts and actions to further your personal career path as an HR Technologist. The session will answer the “age old” question – Do you need “Clout” to even get an HRIS into your organization or does an effective HRIS already in your organization add “Clout” to you – personally and professionally?

Visiting Nurse Service of New York (VNSNY) is the largest, not-for-profit home health care organization in the U.S. Regulatory changes and organizational growth were key drivers for HR to implement a more efficient delivery model without sacrificing best-in-class service. Learn how they launched a new communications campaign, redesigned critical business functions and implemented integrated PeopleSoft and SaaS technologies to support the new model. Find out how their new delivery model has improved self-service usage and employee engagement.

Presenter: Marc Miller, President and Founder, Marc S. Miller Associates

Session #188 Handy Statistics for the HR Analyst

Facing growing amounts of HR data, greater need for strategic analysis? Are those college statistics courses fading further in the rearview mirror? We’ll review real-world examples that will show you how to apply statistics using HR data and problems. Using familiar desktop tools, Mike Harmer and Alan Bainbridge will discuss each example, demonstrate how to analyze the data, explore optimal data visualization, and then discuss the results in business terms and review useful conventions for interpreting statistics. You will walk away with all the example HR data sets from the session, and be able to apply the statistical analysis to your own data back in the office.

Presenters: Allyson Barbieri, Manager, HR Shared Services, Visiting Nurse Service of New York Kelvin Lovely, SPHR, Business Process Consultant, Enwisen

Session #137 SUBWAY® Keeps Employee Engagement Fresh

With today’s diverse and evolving workforce, it’s becoming increasingly challenging to create an environment that engages employees across all ages, locations, and roles. Engaged employees are more likely to work harder and more passionately, improving products and services delivered to customers and ultimately impacting business success. A 15% improvement in employee engagement can result in a 2% uptick in operating margins. Getting employees to adopt business applications is part of achieving higher engagement, however this can present new challenges to HR. SUBWAY® will share proven methodologies that led to winning both employee engagement and support for their people management solutions.

Presenters: Alan Bainbridge, HR Senior Research Analyst, Intermountain Healthcare Mike Harmer, HRIP, Director, HR Analytics & Technology, Intermountain Healthcare

Session #204 Breaking Up Is Hard To Do

Companies spend a lot of time and effort creating an efficient, simple, and beneficial onboarding process. Even fewer companies create an off boarding process that possesses those same qualities, benefiting both the departing employee and teams completing the process. Qualcomm has created an online, automated off boarding tool that is easily adaptable to the varying business requirements in different countries. This session will include a live, real-time demonstration of this off boarding tool that has received positive feedback from Qualcomm’s HR teams and departing employees around the world. Additionally, Gary Morlock and Julia Cain will discuss how the tool was created and is adaptable to local needs.

Presenters: Lisa Shea, Assistant Director of Human Resources, SUBWAY® Lisa Sterling, Senior Director of People Engagement, Ultimate Software

Session #150 HRIS “CLOUT” – Getting it, and keeping it! This session will provide specific ideas, concepts and action items for members of our HR Technology profession to both utilize the need for or use of HR Technology to gain visibility, increased respect, high level support, “power” and influence within

Presenters: Julia Cain, Senior HRMS Manager, Qualcomm, Incorporated Gary Morlock, HRIP, Senior TRM Project Manager, Qualcomm, Incorporated

Monday, June 3, 2013 Session #110 Mythbuster: Debunking the Myths About Workforce Analytics

4:00pm – 5:00PM sense of it all with a truly thoughtful, well planned and integrated HR technology approach that makes the most of existing investments and helps realize the ROI that the business expects. Presenter: Hank Johnson, HRSD North America Practice Leader, Towers Watson

There are many misleading and false assumptions about Workforce Analytics. In this session thought leader Joanne Bintliff-Ritchie debunks the most common myths and provides attendees with the truth about how to prepare for, select, implement, support and optimize workforce analytics. Joanne will address common misconceptions about why analytics is hard, the connections to business and HR strategy, the need for technology or tools to support analytics. Among other topics she will address are the competency issues with analytics consumers inside and outside HR. She will help you understand and communicate the value proposition for analytics and plan your approach to implementing analytics.

Session #133 From Requisition to Welcome: Hiring the Caesars Entertainment Way

With more than 85,000 employees, Caesars Entertainment, the world’s largest gaming company, recruits world class talent for all of their hospitality venues – from casinos to retail outlets, and from hotels to restaurants. What is the key to Caesars’ hiring success? Success is defined as a best-in-class candidate experience, whether for walk-in candidates, contingent workers or corporate staff as well as a friendly application and consistent onboarding process. Paul King and Dwaine Maltais will illustrate how technology has automated the candidate experience, improved recruiter productivity and quantifiably enhanced the recruiting process with automated approval workflow.

Presenter: Joanne Bintliff-Ritchie, SPHR, Principal and Founder, JBR and Associates

Session #120 Creating an Integrated HR Technology Strategy

Presenters: Paul King, Corporate Director of Talent, Caesars Entertainment Dwaine Maltais, Executive Vice President and General Manager of U.S. Operations, Technomedia

This reprise of a popular IHRIM session is fully updated for 2013 with new data on trends, investments and satisfaction with results. The hallmark of recent years in HR technology has been the acquisition, updating and streamlining of new systems, applications, modules, best-of-breed solutions and other tools. Now, it’s time to make

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Monday, June 3 – Wednesday, June 5 Monday, June 3, 2013 Session #145 The Changing Role of HR Professionals in the World of SaaS

4:00pm – 5:00PM to plan appropriately for successful adoption of new HR technologies and utilize creative methodologies to ensure change management is more than simply training end users. Presenters: Michael Martin, Principal, Mercer Ed Miller, Principal, Mercer

In the last decade, human resource functions and software have merged with one another. With evolving technology, specifically catered to meet HR professionals’ daily needs, the role of the HR practitioner has changed. In this informative presentation, the evolution of software technology, and its impact on the HR industry will be examined. Manoj Tiwari and Susan Bennett will team up to share their experiences with specific types of technology impacting both the industry and the roles of HR professionals. A case study of how Perdue’s HR department has embraced the latest SaaS technology will be reviewed.

Session #198 Improve ROI and Build Performance with Strategic Human Capital Management

Most organizations recognize that people are their most important asset. However, many fail to manage their people asset as closely and carefully as other core assets (property, equipment, finances), and thus do not realize the maximum return on investment from their biggest opportunity center. Attend this session to see how and why a fully integrated Human Capital Management (HCM) strategic solution including Talent Management (TM) and the burgeoning discipline of Workforce Management (WFM) creates a significantly higher-performing organization. See how TM and WFM work together in a complementary and synergistic way to lead to increased individual, group, and organizational performance.

Presenters: Susan Bennett, SPHR, CCP, EEO/AAP Manager, Perdue Farms Inc. Manoj Tiwari, Vice President, Product Development, Berkshire Associates Inc.

Session #161 Best Practice Change Management Strategies for HR Technology Transformations

Presenters: Ed Colby, Workforce Management Strategist, SumTotal Systems, Inc Morné Swart, Vice President Product Management, SumTotal Systems, Inc.

Robust change management is critical for any successful transformation initiative. In this session, participants will learn from client case studies how to best plan for and manage change associated with HR technology implementations. This session will focus on current thinking regarding change strategies, what to avoid, how to best allocate resources and budget to change activities, best and prevailing practices and lessons learned from client war stories. After attending this session, you will be able

Tuesday, June 4, 2013

8:30am – 9:30aM

Session #122 Justifying Your Integrated Talent Management Investment

Session #186 Technology & Strategy: Tools for Global Growth

Presenter: Jacqueline Kuhn, HRIP, Director HCM Consulting, HRchitect

Presenters: David Reed, Director, HR Service Delivery & Channel Management, Intuit Elaine Orler, President & Founder, Talent Function Group

Session #128 Enterprise vs. Point Solutions for Benefits: a Pointed Trade-off

Session #187 Getting Down to Business with Rackspace: Making the Case for Unified HCM

Presenters: Ann Edleman, SPHR, Senior Director of Compensation and Benefits, TBC Corporation Rhonda Marcucci, CPA, Consultant, Gruppo Marcucci, LLC

Presenters: Kelly Butler, Director - HR Operations, Rackspace Chinam Kry, Director, Product Marketing, Workday

Every steering committee needs to understand the extent of both direct (“hard”) and indirect (“soft”) savings in order to give approval. However, there is often disagreement on how savings should be categorized. In the session, Jacqueline Kuhn will define major savings categories, discuss ways to initiate dialogue with senior leaders, and present working models to calculate both direct (e.g., recruiting cost per hire, onboarding process costs, termination costs) and indirect (e.g., employee / manager / administrator hours, time to competence) savings. This presentation will equip you to better understand how to analyze data, develop robust models, and effectively communicate the overall return on investment of their proposed talent management initiative.

Intuit has a unique view of its HR programs and a solid technical program management is crucial to the success of that vision. David Reed of Intuit will share how HR combined technology with strategy to grow and develop Intuit’s talent management practices, and how the new technology and processes support the company’s global growth through standardization across all lines of business. Elaine Orler will join David to share her experience as one of the facilitators of Intuit’s successful methodology. After attending this presentation, participants will be able to gain insight into the relationship between technology and strategy to grow and develop HR’s role in talent management practices.

In this era of healthcare reform and emerging issues with benefits, employers should consider the advantages of a “point solution” for benefits enrollment which focuses solely on benefits over the integrated “enterprise solution.” A benefits enrollment point solution system will engage employees, help them to make more informed decisions about their benefit selection and understand the value of their benefit package. Using a case study approach, attendees will learn about strategic and bottom line advantages to benefit point solutions (and the trade-offs of moving from an enterprise system), along with tips for a smooth point system selection and implementation process.

Your HR organization knows it needs to be the authority on the workforce. So, what’s the secret sauce? When you bring together the critical components of your organization—people, resources, and work—into a unified system, you can gain true visibility into the four fundamentals of your workforce: cost, capacity, capability, and quality. Your management team wants more than just a business strategy, so give them real-time insight to drive execution. Attend this session to hear how Rackspace built a business case for change in HR. Learn how they leveraged a unified suite of cloud-based, business-management applications to maximize cost savings and gain a complete picture of their workforce.

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Educational Sessions Tuesday, June 4, 2013 Session #206 Take Back Social from Marketing: 20 Tactics for HR Leaders

8:30am – 9:30aM for the employment brand: you! Can you put the genie back in the bottle and wrestle the Twitter account away from Marketing? No. But you can take control of its tone, process, and measurement with these 20 proven tactics. Return from IHRIM a social hero, and show Marketing you’ve got chops.

Social media may have given your marketing team a new swagger and sexiness, but sharing ownership of this valuable channel should be a priority for every human resources leader. Establishing community guidelines, monitoring the stream, and recruiting with social advertising are all activities that belong with those responsible

Presenter: Chad Norman, Director of Marketing, SPARC

Tuesday, June 4, 2013

11:00am – 12:00pM

Session #147 Captivating a White Knight: 5 Strategies for Engaging a Sponsor

Session #171 The System’s Live. Keep Moving. Best Practices & Lessons Learned

Presenter: Annette Leazer, CMA, PMP, President, Leazer Business Consulting

Presenters: Steven Hadley, HRIP, CPP, HR Analytics & Technology Manager, Intermountain Healthcare Patrick West, HRIP, HR Business Analyst, Intermountain Healthcare

Knights were expected to be champions both in combat and for causes. This session uses the analogy of garnering and retaining a knight for a cause to the modern day task of effectively engaging your sponsor throughout a program. How well do you persuade your sponsor to take up your cause, build confidence in your strategy, protect your sponsor and prevail in the face of adversity? Your ability to equip your sponsor to fight for your cause every day is directly related to the success of your sponsor and your program.

The training wheels are off. The weekly calls are finished, your sleep schedule is getting back to normal and, after months of change management, employees are seeing the benefits from using your new Integrated Talent Management system. Where do you go from here? Join Steven Hadley and Patrick West as they recount the realized benefits of an Integrated Talent Management system to Intermountain Healthcare, lessons learned, and innovative ideas for analyzing talent data to create actionable, data driven change in your organization.

Session #155 Organize for Workforce Analytics!

Session #176 Putting HR in the Driver’s Seat of Social Collaboration

Much is made around purchasing tools, services, capabilities to “do” Workforce Analytics. But a key to success is to create a capable, effective, well-managed, and correctly placed Workforce Analytics team: the folks who are actually going to do the work! Is it IT, Finance, Shared Services, Compensation or somewhere else? This presentation will address the keys to planning for, building out and succeeding with your Workforce Analytics team.

New technologies, social media and shifting workforce demographics are changing how work gets done, resulting in a highly collaborative environment where group creativity powers productivity and innovation. Industry analysts predict that these trends will also impact the role of HR within the organization. Learn how HR can capitalize on today’s workforce trends to be more impactful to their organization and own social initiatives to help their organization gain intellectual control, ensure employees have access to information, strengthen internal connections and preserve company culture.

Presenter: Rob Eidson, Specialist Leader, Workforce Analytics, Metrics & Reporting, Deloitte Consulting

Session #159 Following Finance: Implementing an Integrated HCM Solution After Other Applications

Presenter: Doug Ring, Chief Technology Officer, Peoplefluent

Session #197 Inspect What You Expect: Building a Global Framework for Business Success

In a perfect world, a company-wide business system solution would not only include an HCM solution but would also have the HCM solution in place first. The world, however, is seldom perfect and HCM solutions occasionally must be implemented after other business solutions are in place. This session will provide the tools necessary to have a successful implementation when “Following Finance.” The session takes an “applications agnostic” approach in identifying integration points, shared data, roles and responsibilities, and pitfalls when implementing an integrated HCM solution when financials or other applications have already been implemented and are using “HR” data.

This session will present a methodology for building a global framework for vendor evaluation, systems deployment, post-production support and legal/regulatory compliance. Karen Beaman and Felipe Carneiro will provide a model to help companies evaluate different levels of software globalization and how to evaluate if a vendor is truly global. They will share various strategies to global systems deployment from pilots to phases to big bang and provide a leading practice approach to supporting HCM in a production environment, ensuring all country legislative and regulatory requirements are met.

Presenters: Michelle Nackrelli, HRIS Manager, WESCO Joseph Aston, PHR, Practice Lead, TITAN GS

Presenters: Karen Beaman, HRIP, CEO/Founder/Global Strategic Advisor, Jeitosa Group International Felipe Carneiro, PMP, Principal Consultant, Jeitosa Group International

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Monday, June 3 – Wednesday, June 5 Tuesday, June 4, 2013

1:30pm – 2:30pM

Session #111 Wanted: Director of Human Resources Information Services

Session #157 10 Tips for Tip-Top Talent Management Technology

Presenter: Joanne Rosener, Emeritus Staff, Mayo Clinic

Presenter: Clinton Wingrove, Executive Vice President & Principal Consultant, Pilat HR Solutions

Session #125 Creating HR Fireworks: When Efficiency and Employee Experience Collide

Session #162 The Great Divide: Managing in an Off-Shored World

What attributes are most valued in an HRIS Director? For that matter, what are the key attributes for any successful HRIS professional? This presentation, from the perspective of an HRIS Director whose career spans 20 years leading an HRIS function at a large organization, provides insights on what it takes to be a successful HRIS professional. Participants attending will gain an understanding of the key differentiating attributes that Leadership looks for in selecting HRIS talent. While experience is the best teacher, applying lessons learned from others provides a development opportunity and gives you an edge in the war for talent.

Technology: It finds our way, our keys, our pets and even our children. It locates restaurants, controls our cars and makes everything so simple! But, just because technology enables, it does not mean we should always rely on it. Clinton Wingrove will explore some of the issues with deploying contemporary technology to support Talent Management and provide 10 tips to help avoid the pitfalls and be successful. He will guide attendees through the three steps successful organizations take when implementing talent management technology and detail how to successfully use technology to align talent management efforts with employer and employee goals.

Process efficiency has been a priority for HR, particularly during challenging economic times. But efficiency by itself will not deliver long-term success. Companies must also consider the employee experience. Deb Maher and Cary Schuler will share how DeVry Inc.’s strategic adoption of HR technologies that deliver improved processes on the front end while driving efficiency on the back has transformed the employee experience, enabled them to get more from their existing systems, and ultimately provided a new service delivery method. Learn how the latest social technologies can be infused into traditional HR scenarios to take the employee experience to the next level.

Offshoring – often confused with outsourcing but not at all the same – is here to stay. Like outsourcing, it has its advantages and disadvantages. The most common benefit is cost savings, yet those savings are often not fully achieved. There are challenges with offshoring too. Language and cultural differences are just two we often hear about. But these challenges can be managed. This session will offer some perspectives on these potential pro’s and con’s and how to manage them. Seasoned industry leader Catherine Veinbachs, who has direct experience with offshoring, is sure to offer some new and interesting insights on this very dynamic topic. Presenter: Catherine Veinbachs, Practice Partner, Wipro Consulting Services, Wipro Technologies

Presenters: Deb Maher, Senior Director of HRIS and Shared Services, DeVry Inc. Cary Schuler, CEO, cfactor Works Inc.

Session #196 From Paper to Portal – the Realistic Story

Session #153 Direct, Collect, and Affect – One Technique to Produce Effective Metrics

Disconnected population. Three shifts. Changing regulatory environment. Desire to curtail spending. These familiar ingredients are all present in Memorial Hermann’s story of change from a paper-intensive communication channel to a dynamic online portal. With a roaring success not only on reducing paper but on deflecting service center calls, Cindy Rippel and Chris Keys will share some of the design ideas, stakeholder buy-in, implementation plan and content lifecycle that went into the launch of the new HR portal. Memorial Hermann’s vision is to grow from here, establishing the portal as the nerve center of all HR communications.

HRIS departments are often confronted by business and HR leaders who are in desperate need of metrics data. Unfortunately, they don’t always know what they really want. Requests for headcount and turnover are common, but these numbers rarely have concrete uses. Steve Secora will give attendees a tool to help them work with leaders to develop and use metrics that can be used effectively for decision support and to affect change.

Presenters: Cindy Rippel, Director of Benefits and Wellness, Memorial Hermann Chris Keys, Americas Technology Leader, Towers Watson

Presenter: Steve Secora, HRIP, Senior HRIS Manager, International Game Technology

Tuesday, June 4, 2013 Session #106 How to Avoid Crappy HR Software Contracts

4:00pm – 5:00pM Session #144 Going Global With Your SaaS HCM

In this case study, Jim Pettit and Janae Johnson will share lessons learned from CareFusion’s global deployment of a SaaS HCM which converted employees and contingent workers from local legacy systems in 28 countries onto the corporate SaaS HCM. Session attendees will have the opportunity to learn best practices and avoid potential potholes based on CareFusion’s global deployment journey – all done while maintaining an in production SaaS HCM system. Topics covered will include: data conversion while in production, manager and employee adoption across numerous time zones, cultures and languages, and managing a diverse global project team.

The session will explore how to negotiate your next HR software contract. You’ve done the easy work... you’ve selected the “right” application. Now the hard work begins. You don’t want to be a guinea pig. You want to manage risk for your firm. You want to create a bulletproof contract that protects all of your interests. Truth is, negotiating software contracts isn’t something you do every single day and the vendor community isn’t going to teach you. Attend the session and have a fierce discussion about how you can come out on top in your next negotiation. Presenter: William Tincup, CNM, SPHR, CEO, Tincup & Co.

Presenters: Janae Johnson, HR CPI Project Manager, CareFusion Jim Pettit, HRIP, Senior Liaison, HR Global Programs, Technology and Services, CareFusion

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Educational Sessions Tuesday, June 4, 2013 Session #164 Best Practices for Implementing a Talent Management System

4:00pm – 5:00pM the State implemented a shared services delivery model (the Employee Resource and Information Center or ERIC). ERIC delivers a broad set of HR & payroll services to approximately 24,000 Utah employees. In this session, you will learn how ERIC was established and how its services have evolved over the past two years.

At OHL, one of the world’s largest third-party logistics providers, employee performance and development is a day-to-day priority, and is strategically supported through the company’s Talent Management system using modules to support job description creation, performance, learning, and succession planning. But this wasn’t always the case. In 2011, after recognizing its legacy system wasn’t intuitive enough to drive its talent management strategy, OHL migrated to a new system. In this case study presentation, learn the steps OHL took to replace its legacy system and the key factors your organization should consider when evaluating, selecting and migrating to a new Talent Management system.

Presenters: Jeff Herring, SPHR, Executive Director, State of Utah Ken Millen, Director, Advisory, KPMG LLC

Session #195 Workforce 2020 – HR’s Y2K All Over Again

We are living with a workforce that in the next 3 years will be made up of over 50% millennials. The fact that this workforce hasn’t grown up with pay phones, telephone books or employee handbooks changes the lens in which they enter the workforce and therefore the way we communicate with them must change as well. Workforce 2020 is more collaborative, more social, more connected, more mobile and should be more engaged. But we are in great danger of killing off possibly the most promising workforce ever by leveraging old technology, old processes and old thinking. Our time is now to model the future towards their thinking. Can we do it? Are you ready?

Presenter: Tia Smith, Manager, Learning and Organizational Development, OHL

Session #170 Human Resource Service Delivery Transformation at the State of Utah

In 2010, the state of Utah went through a consolidation of its HR function by moving the reporting relationship of all HR staff from numerous agencies to a single entity. In 2011, as a next step in optimizing the delivery of HR & payroll services,

Presenter: Jason Averbook, , Chief Business Innovation Officer, Appirio/Knowledge Infusion

Wednesday, June 5, 2013 Session #102 How to Get More from the HR System You Already Own

10:45am – 11:45aM Presenter: Dwane Lay, SPHR, Six Sigma Black Belt, Head of HR Process Design, Dovetail Software

Session #179 Using Social Networking Analysis to Improve Employee Engagement and Productivity at Barclays Capital

Many organizations fail to get the most out of their HR systems. While the system may work it’s clear there is significant room for improvement. Most blame the software. However, in many cases, the problem is the result of a flawed implementation and organization changes after the implementation. The reality is the software you already own has functionality that is not being used, is being misused and/or is not appropriately married to your processes. This presentation will discuss why your inefficiencies exist and what can be done to resolve them.

It’s time to update traditional Talent Management systems with an innovative approach built for the next generation workforce. Social network analysis aggregates the knowledge and insights of the entire workforce to highlight critical employees that others go to for knowledge, innovation, mentoring, trust, or influence. The output provides actionable, quantitative data to help business leaders make the right people moves and organizational adjustments to gain the greatest productivity and effectiveness. Barclays Capital successfully deployed social network analysis within one of its recently restructured global operations divisions. Learn how the management team used the resulting data to increase productivity, engagement and retention, while scoring the highest rating on their company-wide employee satisfaction survey.

Presenter: Tom Sonde, Principal, SilverRoad Solutions

Session #126 What to Expect When You’re Expecting an HR Shared Services Center: The First 6 Months

Presenters: Brendan Albee, Chief Operations Officer (COO); Equities, Structured Investments, Asset Management, & Prime Services, Barclays Capital Shari Yocum, Managing Partner, Tasman Consulting

Pepco Holdings knows all about preparing for the unexpected – this utility battles stormy weather and power needs for over 2 million customers year round. So when it came to establishing a brand new HR Shared Services model to service 18,000 lives – with half of the workforce unionized and in a tough regulatory environment – they put their superior project management skills to the test. Join Karen Francks as she talks about the first six months of planning and building an HR Shared Services Center.

Session #203 Building Your HRIT Roadmap: What Matters?

Presenter: Karen Francks, SPHR, Manager, HR Services, Pepco Holdings

Wouldn’t you like to interview top HRIT executives and ask them, “How do you make important HR technology decisions?” In this survey, we did just that! From this first annual HRIT Roadmap Survey, learn how top organizations are managing the supply and demand of HRIT from a technical, skills, and strategic perspective and how they make important HR technology decisions – including areas such as prioritization, integration of disparate systems, governance, workforce analytics, HRIT workforce planning – just to name a few. Kristie Evans and Richard Johnson will reveal the decision making process used and factors and insights driving the development of strategic HRIT roadmaps.

Session #141 The Black Hole of Adoption: Why HR Tech Implementations Fail

With the great expense that is poured into developing and acquiring technology, HR departments have repeatedly found themselves bemoaning poor adoption and usage numbers. More vexing still are the stories of other organizations that have implemented identical platforms, but with much different outcomes. The message, then, is that adoption and implementation are far less about the technology than the people, the process, and understanding of your own organization. In this session, we will review the most common reasons implementations fail, and simple steps technology owners can take to support early adoption and long term usage.

Presenters: Kristie Evans, CEO, HR Logistics Richard Johnson, PhD, HRIP, Associate Professor, School of Business University of Albany, SUNY

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IHRIM 2013 HRMS Strategies Conference

14

Location, Hotel & Travel

Destination:

Lake Buena Vista, Florida Lake Buena Vista, Florida is home to the Walt Disney World® Resort, its affiliated theme parks, numerous hotels and the Downtown Disney® shopping, dining and entertainment areas. Disney’s Contemporary Resort is an ultra-modern Disney Deluxe Resort, made up of a towering A-frame high-rise building—the iconic Contemporary Tower—and complemented by a garden wing annex. Overlooking 4.5 miles of shoreline along Bay Lake and Seven Seas Lagoon, the Resort features pools, restaurants, recreational facilities, a health club, tennis courts, watercraft rentals, a 24-hour high-tech game room and a 17-foot-high curving water slide. Complimentary self-parking is located in front of the hotel and valet parking is available for a nominal fee.

©Disney

Adjacent to the Resort is Disney’s Contemporary Convention Center, site of the IHRIM 2013 Conference and Technology Expo. Guest rooms include iPod docking station, flatscreen TV, refrigerator and wall safe. Complimentary Wi-Fi is offered in all guest rooms and throughout the hotel and Convention Center.

Hotel Reservations Online: To book your room online and receive IHRIM’s conference rate, go to http://www.mydisneymeetings.com/ihrim ©Disney Phone: To make your room reservations via phone, please call the 407-939-4686 and reference the IHRIM conference to ensure you receive the group rate.

IHRIMsingle/double 2013 occupancy The special room rate of $195.00 will be2013 available until Thursday, May 9, 2013 IHRIM STRATEGIES or until the group block is HRMS sold-out, whichever comes first. A creditSTRATEGIES card is required at the time of booking HRMS Conference and Conference and ORLANDO and a deposit equal to oneTechnology night’s Expo room and tax will be charged. InORLANDO order to receive a refund of your deposit, Technology Expo cancellations must be made at least five days before arrival.

©Disney

Travel

Disney’s Contemporary Resort is approximately 30 minutes from the Orlando International Airport. Disney’s Magical Express® Transportation is complimentary and exclusively available when you stay at a Disney Resort hotel. Disney will pick you up at Orlando International Airport and retrieve your checked luggage, then take you to your Disney Resort hotel. And when your meeting is over, they’ll do it all in reverse. In order to utilize this service, a Disney’s Magical Express® Transportation reservation is required and must be arranged prior to arrival at the airport. Orlando Car Rentals – IHRIM Members receive 5% of Dollar Rent A Car or Thrifty Car rentals’ best rate! Go to http://bit.ly/IHRIM2013_DollarCarRental or http://bit.ly/IHRIM2013_ThriftyCarRental.

©Disney

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HRMS Strategies Exhibitors & Sponsors 2013 Conference Sponsors as of November 19, 2012

Media Sponsors

IHRIM 2011-2012 Exhibitors Accero AccuSource, Inc. ADP Aggressor LLC Anteo Consulting APS Inc/Smart Search Online Aquire, Inc. Ataway Aurico Avatier Avature Barnett Associates, Inc. BearingPoint Benefit Express Biotraits, Inc. BlueCross Blue Shield Bond Talent Broadvision BTRG, Inc. Caliber Point California Payroll Capital H Group CedarCrestone Celayix Software Centranum Systems Ltd. Ceridian cFactor Chief People Officer ChoicePoint CIC Plus Clearstar.net Clearview Management Resources Collaborative Solutions, LLC Collective HR Solutions, LLC Column Technologies CRG emPerform Critical Research CyberShift, Inc. Cytiva Dice Disa, Inc. Doublestar, Inc. Dovetail Software Inc. Ecount eFileCabinet E-motion Software

Emp Trust Solutions Enpower Software Solutions Enwisen Epicor Software Corporation eThority ExponentHR Findley Davies Inc. Fidelity HR Services First Advantage Flextrack Inc. FotoPunch Fresho Jobs Galaxy Technologies, Inc. GHG Corporation Globoforce Greentree Systems Guardian Application, LLC Halogen Software High Line Corporation HireVue Hodes IQ/Bernard Hodes HR.com HR Cloud HR Logistics HRchitect HRSmart HR-XML Consortium Human Resource Executive Magazine HumanConcepts Humanic Design HyperGen, Inc. iCIMS, Inc. Immigration Tracker Infohrm Group Infosys Ingentis iNQUATE Insperity Performance Management INSZoom.com, Inc. Integral Systems, Inc. Intelius IntraSee, Inc. IST Management Services, Inc. Jobs2Web, Inc. Jobscience, Inc. JobTarget

Kaba Workforce Solutions Kenexa Kivala HR KMS Software Company Knowledge Infusion Larrabee/Meklam/Albi/Coker, LLC LawLogix Lawson Learning Studios Legiant Link HR Systems Logical Design Solutions Mercer MTS Software Solutions NatPay Neocase Software NorthgateArinso NuView Systems, Inc. OCI OHUG OmniPoint OneSource Virtual Open Applicant Oracle PaycheckCity.com PayScale, Inc. PDS PEHRS Peoplefluent Peoplenetz, LLC Peopleserv, Inc. Perceptive Software PerformanceLink Systems, Inc. Perquest Pilat HR Solutions Ping Identity PolicyPartner LLC PowerDMS by Innovative Data Solutions Powerstone Solutions, LLC Presagia Priority Payroll Resonance Software Inc. RiseSmart Saba Sage North America SAP

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Sigma-Hr USA Inc. Silkroad Technology, Inc. Skillsurvey, Inc Society for Human Resource Management Soundview Executive Book Summaries Sovren Group, Inc. SPARCET Spark Hire SPECTRUM Human Resource Systems Corporation SSE Success Factors Symmetry Software Talent Technology Corp. TalentDrive TalentScope Taleo TALX Tandem Seven TaxBreak Technomedia Texifter, LLC The Newman Group TheLadders.com TimeLink Tindall & Foster Towers Watson Tracker Corp Trovix, Inc. Ultimate Software USCIS-Department of Homeland Security Vemo Verid, Inc. Verifications, Inc. Wingnut HR Solutions Wipro WisdomNet Workday Workforce Insight, Inc. Workforce Management Magazine Workforce Software Workscape, Inc. Workterra Zoho

Registration Information

How to Register

Registration Options

You may register online, by fax or mail. All registration forms must be accompanied by payment to be processed. Pay by check, MasterCard, Visa, American Express or Discover Card. Registrations will not be confirmed until payment has been received.

Full Conference

Includes conference educational sessions, access to the Expo Hall, Sunday Get Connected Reception, Tuesday Evening Reception, lunches Monday and Tuesday. The Full Conference rate is discounted for IHRIM members who provide an active IHRIM member ID at the time of registration.

Three Easy Ways to Register:

A discounted rate is also offered to students/faculty who submit proof of fulltime status with their initial registration. Full-time status can be proven with an official school transcript, course schedule or similar document showing active participation in at least 10 credit hours of course work per semester. This rate is only available by mail and fax and will not be offered online.

Online:

http://bit.ly/IHRIM2013_OnlineRegistration

Non-members who join IHRIM with the conference registration will automatically become IHRIM members at the time of their conference registration. This membership will remain active for 12 months.

Print a Registration Form: http://bit.ly/IHRIM2013_RegistrationForm

Complete and submit with payment via:

Fax

One-day Conference

IHRIM 2013 HRMS STRATEGIES Conference and Technology Expo

Includes educational sessions, access to the Expo Hall, lunch and evening IHRIM networking event only for the day selected (Monday, June 3 or Tuesday, June 4). Tickets for other events may be purchased separately.

ORLANDO

972-395-1463 (If you fax form, do not send copy in the mail)

Exposition Only

Mail

Includes access to the Expo Hall only during the published hours on Monday and Tuesday (June 3 and June 4). Exposition Only registration also includes the lunch on Monday. No other lunches or evening networking events are included. (Tickets may be purchased separately.)

IHRIM Registration c/o An Ideal Partner LLC 3640 Roland Ave Baltimore, MD 21211

IHRIM 2013 HRMSConference STRATEGIES Conference and Technology Expo

Registration Fees

Special Early Bird

Early Bird

Regular

On-Site

Received by January 31, 2013

Received February 1 – March 31, 2013

Received April 1 – May 24, 2013

Received After May 24, 2013

IHRIM 2013 HRMS STRATEGIES

Conference Registration Full Conference Member

ORLANDO

Conference and Technology Expo

ORLANDO

$915

$1,015

$1,125

$1,235

Full Conference Member1 with HRIM Foundation June 3 Event Ticket

$1,015

$1,115

$1,225

$1,335

Full Conference Non-member 2

$1,175

$1,275

$1,390

$1,500

Full Conference Non-member2 with HRIM Foundation June 3 Event Ticket

$1,275

$1,375

$1,490

$1,600

Full Conference Non-member Who Joins with Conference Registration3 (Membership fee is $95.00 off regular new member rate)

$1,115

$1,215

$1,335

$1,435

Full Conference Non-member Who Joins with Conference Registration3 with HRIM Foundation June 3 Event Ticket

$1,215

$1,315

$1,435

$1,535

$550

$550

$550

$550

1

Full Conference Student/Faculty 4 One Day Conference – Member

$550

$550

$550

$550

One Day Conference – Non-member

$675

$675

$675

$675

Exhibition Only, All Days

$125

$125

$125

$125

1

Optional Event and Guest Tickets HRIM Foundation Golf Tournament

$100

$100

$100

$100

Sunday Opening Reception*

$70

$70

$70

$70

HRIM Foundation Monday, June 3 Party For a Purpose (please note that a portion of the event ticket is US tax deductible)

$100

$100

$100

$100

Tuesday Luncheon*

$65

$65

$65

$65

$85

$85

$85

$85

Tuesday Evening Reception* Presentations-on-the-Go Presentations-on-the-Go-MP3-CD format

IHRIM Conference audio/PowerPoint package at special pre-show rates $79

$79

1Your member ID# must be provided with your initial registration. If it isn’t included, the non-member rate will be charged. 2 Full Conference Non-member Registration does not include membership benefits. 3 Membership benefits begin at the time of conference registration. 4 Must present proof of full-time status with your initial registration. For this reason, the student/faculty category is not available online. *These events are included with all full conference registration categories

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$79

$199 Note: all fees are in US Dollars

Additional Information

Registration Information Pre-Conference Educational Courses

Event Guest Tickets

IHRIM’s pre-conference educational courses are designed to give you a comprehensive study of important HR topics with solutions that will make a difference in your career and your organization’s bottom line. These courses are not included in your conference registration fees and can be purchased online at http://bit.ly/IHRIM2013_Registration.

IHRIM’s Sunday evening networking – our Get Connected Reception – Tuesday’s Luncheon and the IHRIM Reception on Tuesday are included with some registration packages. Individual tickets may also be purchased through the conference registration form or online. All conference participants and guests may also purchase tickets to the HRIM Foundation’s fundraising events – the Golf for a Goal on Sunday and the HRIM Foundation Party for a Purpose on Monday. Event tickets will also be sold on site during the Conference.

Badges and Tickets

Badges and tickets will be issued upon your arrival to the conference. Please bring a copy of your confirmation with you to expedite pick-up.

Confirmation and Changes

All paid registrations will be confirmed via e-mail within three business days after the payment is processed. If you do not provide an e-mail address, your confirmation will be mailed and will take longer to get to you. Changes to original registration information (e.g., job title) must be submitted in writing by fax or mail and are best accomplished prior to your arrival. If you do not receive a confirmation within 10-15 days of submitting your registration, you may contact the Registration Center at [email protected].

Substitution/Cancellation Policy

All registration refund requests must be in writing to [email protected]. If you received membership with your registration fee, IHRIM will retain the membership fees and refund the remainder based on the following cancellation schedule. Cancellations received in writing: • By February 22, 2013 will be refunded less a $200 administrative fee • Between February 23, 2013 and April 26, 2013 will be refunded at 50% of your registration and course fees • Cancellations received on or after April 27, 2013 are nonrefundable

Team/Group Discount

Register four (4) or more people from your organization at either the full member or non-member conference rate and receive $100 off each registration. All registrants must be with the same company and must register with payment at the same time. (This discount is not applicable to Special Membership Fee, Student/Faculty, One-Day Conference, Exposition Only, Guest or Pre-Conference Course registrants).

All approved refunds will be issued after the conference to the issuer of the original payment. Substitutions are allowed at the appropriate rates and must be submitted in writing to [email protected]. IHRIM highly recommends sending a replacement if you have to cancel after April 26, 2013 to avoid the loss of your investment. Approved refunds may be applied to other IHRIM events on request.

This discount is only available by fax and cannot be done online. Please fax your group’s forms together to 972-395-1463. All forms must be submitted with full payment as a group to be eligible for the discount.

Prices and programs are subject to change without notice.

Please direct questions about the 2013 IHRIM HRMS Strategies Conference or your membership to IHRIM at [email protected].

Pre-Conference Educational Courses Fees Member Special Early Bird

Member Received after January 31, 2013

Received by January 31, 2013

Course #

Non-member Special Early Bird

Non-member Received after January 31, 2013

Received by January 31, 2013

Course Title Saturday, June 1, 8:30am to 5:00pm (1 day Course)

1

IHRIM's HRIP Certification Exam Review Course

$495

$595

$650

$750

2

IHRIM’s Fundamentals of HR Information Management Course

$495

$595

$650

$750

3

Lean Six Sigma White Belt for HR Leaders

$495

$595

$650

$750

4

IHRIM’s HR Metrics & Workforce Analytics Basics

$495

$595

$650

$750

$350

$410

Saturday, June 1, 1:00pm to 5:00pm (½ day Course) $225

$285

5

Exceptional Leadership for HRIT Project Teams

6

IHRIM’s Successful System Implementation Course

$495

$595

$650

$750

7

Understanding Global Companies, HR and Systems A Practical Workshop

$495

$595

$650

$750

$350

$410

$410

Sunday, June 2, 8:30am to 5:00pm (1 day Courses)

Sunday, June 2, 8:30am to 12:30pm (½ day Course) 8

Developing and Executing Your Long-Term Integrated Talent Management Strategy

$225

$285

Sunday, June 2, 1:00pm to 5:00pm (½ day Course) 9

IHRIM's Advanced Staffing Analytics Course

$225

$285

$350

10

Design Thinking Comes to HRIS6

$225

$285

$350

6 This course will include additional sessions on Monday, June 3 from 1:30-2:30pm, Tuesday, June 4 from 9:30-10:30am and Wednesday, June 5 from 10:45-11:45am.

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$410 Note: all fees are in US Dollars

IHRIM 2013 HRMS Strategies Conference P O Box 1086 B ur l i ng ton, MA 01803

“As always, the IHRIM conference continues to be one of the best offered in the marketplace. It provides educational and learning opportunities that you can immediately apply to your role and/or projects. “