2015 Annual Conference Program - International Policy Governance ...

Va n c o u v e r 2 0 1 5

Leading Together 12 t h A n n u a l I n t e r n a t i o n a l P o l i c y G o v e r n a n c e A s s o c ia t i o n C o n f e r e n c e

J u n e 18 - 2 0 , 2 0 15 Pinnacle Hotel Harbourfront

Vancouver, British Columbia

T H E V OICE OF G O V ERNANCE E X CELLENCE

Leading Together W e l c o m e t o V a n c o u v e r , BC A Message from our Conference Chair

A Message from our CEO

Kia ora Colleagues,

Dear 2015 IPGA Conference Participant,

Welcome to IPGA’s 12th Annual Conference and to Vancouver, Canada!

Things are looking up for IPGA. As of January of this year we launched a new 3 year Strategic Plan and already our board is at work on developing our vision for the next one! Our membership and followers are increasing - increasing both in numbers and in their engagement in our networking Hubs, our Leadership Teams and other opportunities we offer for learning and sharing throughout the year. I hope you will want to find out more over the next few days and even help to create new ones. The great people at the IPGA table will be able to tell you more.

I am looking forward to meeting you all and to a great few days of learning about how we can better lead together. As group authorities, boards provide group leadership on behalf of owners as a group. To achieve their objectives as servant-leaders, boards need to work through the leadership of their executive who must in turn engage the leadership of their staff. Thus, our conference theme of Leading Together has many dimensions which I hope you will all enjoy exploring with the help of our speakers, our workshop presenters and each other. I hope you will be able to take advantage of Vancouver‘s delights and the natural beauty that surrounds it. Most of all I am looking forward to participating with you in making the most of the richness of opportunities for development and fun that await us, for ourselves and the benefit of all those we serve and lead.

To cap it all, this is our largest conference ever. Our plans are for this IPGA Annual Conference to prove a highlight of your year - this year and each and every year to come. Please be sure to let us know what we are doing right and what we could improve. We really want to hear from you. There will be evaluation forms in every workshop, a link for you to provide an overall evaluation will be sent to you immediately following the close of the conference. Most of all, please participate fully in all we have to offer over the next three days. Your experience, your questions, your spirit are what will infuse this conference with life and make it a great learning experience for all. Finally, thank you for being here to you, to all our speakers and to all our sponsors. I am so looking forward to greeting you in person.

Cam Brinsdon Christchurch, New Zealand

Caroline Oliver, York, UK

Yo u r 2 015 C o nf e r e n c e t e a m & P l a nnin g C o m m i t t e e 2015 IPGA CONFERENCE TEAM

2015 IPGA Planning Committee

IPGA CEO: Caroline Oliver

Robert Ballantyne Richard Biery M.D.+ John Bohley Cam Brinsdon+ (from May) Eric Craymer*+

IPGA Administrator: Catherine Chaffee

IPGA Managing Director: Michael Palmer

Karen Fryday-Field*+ Joseph Inskeep Athens Kolias Rose Mercier

Caroline Oliver*+ Catherine Raso Richard Stringham* Kathy Wiener

* Also members of the Consistency Framework Committee. + Also members of the workshop review team with Hartger Wassink.

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Gener a l Conf er ence Inf or m at ion Attire Attire during the conference and evening activities is Business or Business Casual except the final night reception which is Business Casual or Casual. We recommend bringing a light jacket or sweater for the meeting rooms and evenings. The dinner cruise on Friday, June 19th is likely to be cool. Normal temperatures in Vancouver at this time of the year are a high of 67ºF (19ºC) and a low of 53ºF (11º C). Wearing your badge Your badge is admittance to all conference activities and must be worn at all times to all events, including evening events. Exhibits The exhibits will be located in the Grand Foyer near the registration area. The exhibits will be open starting on Friday. Please take time to stop by and visit with the exhibitors!

Environmental Sustainability In an attempt to be environmentally conscious, we have chosen name badges and conference bags that are reusable and recyclable. You can choose to return the badge or bag to the IPGA registration desk at the conclusion of the conference. Special Diets For those with dietary allergies or issues who have identified themselves prior to the conference, you will find a “Dietary Issues” card in your registration materials. This should be shown to the wait staff at each meal so that the they can provide the proper food. Please save this card for all meals.

Friday’s Topics Lunch At the Friday lunch we are providing an opportunity to discuss various topics. During lunch on Friday, there will be table signs with one topic per table. Choose a table with the topic you would like to discuss. If you want to add a topic, stop at the registration desk ahead of the meal and we will add it to the list. The topics are: • Dealing with Non-Performing Board Members • Ensuring Policy Governance Lasts • Transitioning to Policy Governance - How Long Should it Take? • Creative Ideas for Low-Cost/No-Cost Board Development • Working with an Inexperienced CEO • Using Direct Inspection and External Reporting for Monitoring Paperless Conference As an effort to go paperless, we will not distribute presentations in a hard copy format. However, some of our presenters will provide hard copies in their sessions. Others have submitted their presentations electronically. For your convenience, all electronic presentations have been placed on the IPGA website under the events tab. All meeting rooms are WiFi enabled. Access the presentations at : http://policygovernanceassociation.org/2015-notes

Stay connected with IPGA t h r o u g h s o c ia l M e d ia : http://bit.ly/PGPractionersGroup @IPGA_Governance Your Twitter connection during the IPGA 2015 Conference: #IPGA2015

http://bit.ly/PGYouTubeChannel

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IP GA – so Much TO OFFER!

In addition to our Annual Conference and all the resources on our website - discounts on books and tools, testimonials, member directory, practitioner registry and much more - IPGA offers many other benefits.

RIC H AND T HOUGH T- P ROVOKING DISCUSSIONS The Policy Governance Practitioners’ Group is an independent 2,750 strong LinkedIn community open to all those interested in Policy Governance and other advanced governance systems http://bit.ly/PGPractionersGroup

P ROFESSIONAL DE V ELOP MENT FOR P RACTITIONERS AND CONSULTANTS IPGA’s Networking Hubs and Leadership Teams The following are either fully in action or getting going - please email: [email protected] to find out more. Networking Hubs sharing, learning, pioneering • Governmental Applications • New to Policy Governance Consulting • Simplifying Policy Governance • Learning Circles • Faith Based Organizations • Board Administrators’ • Education

Leadership Teams creating, developing, innovating • Membership Recruitment • Learning Events • Annual Conference Planning • Demonstrated Impact • Resource Development • Forum Planning • Social Media • Consistency Framework

IPGA’s WEbinar Learning Events Watch our website and CEO Updates for details. Next Event: Latest Approaches to Organizational Development: September 9, 2015 11.30 a.m. - 1 p.m. Eastern US Time via Fuze connection. Registration available here: http://bit.ly/ipgalearn”

P ROFESSIONAL DE V ELOP MENT FOR CONSULTANTS AND A DVANCE D P RACTITIONERS Our IPGA Consultants’ Forums are bi-annual get-togethers for consultants and advanced practitioners interested in: • The Consulting Process - design and tools • Model Consistency (i.e. exploring and developing the integrity of what we teach) • Personal/professional development for being the best possible consultant • Expanding market awareness

Th e n e x t e v e n t s a r e : Capliano Suspension Bridge

• Virtual Consultants’ Forum: Wednesday, September 23, 2015 via Fuze, 11:00 a.m. - 1.30 p.m. Eastern US Time Registration available here: http://bit.ly/IPGA2015VirtualConsultantsForum • Face to Face Forum: February 19-20, 2016 - Orlando, Florida Registration opens in Fall, 2015

Th a n k s t o O ur 2 015 C o nf e r e n c e S u pp o r t e r s : P l at i n u m Sp o n s o r s :

SILV ER Sp o n s o r s :

S u pp o r t i n g Exh i b i t o r s : www.RogersLeadership.ca

Edge Consulting

MANAGEMENT & GOVERNANCE

HELPING BOARDS GOVERN WELL

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2015 Conference LEADING TOGETHER

Va n c o u v e r

Pinnacle Hotel Vancouver Harbourfront, 1133 West Hastings Street, Vancouver, British Columbia V6E-3T3 Canada

T HURS D AY, JUNE 18, 2 015 8:30 a.m. - 5:30 p.m. Pre-Conference Registration Opens ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Registration Desk Opens The book store is located next to the registration table in the Grand Foyer.

PRE-CONFERENCE SESSION ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 10.00 a.m. - 4.30 p.m.

Salon E

Policy Governance* Orientation with Susan Mogensen (See page 9.) An interactive and enlightening introduction to Policy Governance®: for board members and managers. A perfect primer for conference attendees not very experienced with the PG framework.

12:00 a.m. - 1.00 p.m.

Lunch For Pre-Conference Participants –––––––––––––––––––––––––––––––––––––––––––––––––––

Salon F

2.45 - 3.00 p.m.

Afternoon Break ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

6:00 - 7:30 p.m. Vistas 360

OPENING RECEPTION ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Come meet, mingle and have some IPGA Conference opening fun!

* Policy Governance® is an internationally registered service mark of John Carver. Registration is only to ensure accurate description of the model rather than for financial gain. The model is available free to all with no royalties or license fee for its use. The authoritative website for Policy Governance is www.carvergovernance.com.

Cordova Level Floorplan

CORDOVA FLOORPLAN CORDOVA ST.

TUSCANY FLOORPLAN

EXIT SALON G

CORDOVA BALLROOM (SALON A)

CORDOVA FOYER

SALON B

1133 West Hastings Street, Vancouver, BC, V6E 3T3 t: 604.689.2720 f: 604.691.2791 tf: 1.800.905.8582 w: pinnacleharbourfronthotel.com

SALON F

SALON C

GRAND FOYER

SALON D

SALON E

1133 West Hastings Street, Vancouver, BC, V6E 3T3 t: 604.689.2720 f: 604.691.2791 tf: 1.800.905.8582 w: pinnacleharbourfronthotel.com

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F r i d ay, JUNE 19, 2 015 7:00 a.m. - 6:00 p.m. Grand Foyer

Registration Desk Open–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

7:30 a.m. - 8:45 a.m. Cordova Ballroom

Breakfast–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

9:00 a.m. - 9:15 a.m. Tuscany

Welcome: 2015 IPGA Conference ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Chair - Cam Brinsdon

9:15 a.m. - 10:20 a.m. Tuscany

Keynote Address (See page 9.) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Leading Together - The Magic of Shared Governance with Craig Freshley author of “The Wisdom of Group Decisions”.

10:20 a.m. - 10:25 a.m. Activity ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tuscany Let’s Make Some Music! - Karen Fryday-Field 10:25 a.m. – 10:45 a.m. Break–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

WORKSHOP SESSIONS

TRACK 2: Salon E TRACK 3: Salon F Voice of Experience Track New Horizons Track Designed to allow conference participants The opportunity to discuss any topic that to benefit from the experience of longcould enhance participants’ understanding term Policy Governance practitioners and and practice of governance excellence. teachers. They offer advanced learning and the opportunity to interact with peers. 10:45 a.m. - 12:00 p.m. FIRST WORKSHOP SESSION–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CEO’s Forum (See page 11.) Using Scenario Analysis to Develop Getting to “Ownership Linkage” (See page 10.) Catherine Raso Q & A format with John Bohley (Chair), Interpretations (See page 12.) Kathy Wilkie and Doris Lavoie Eric Craymer 12:00 p.m. - 1:15 p.m. LUNCH––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Cordova Ballroom TRACK 1: Salon D Policy Governance: The Fundamentals Step-by-step practical Information on the Foundations of Policy Governance®.

1:30 p.m. - 2:45 p.m.

2:45 p.m. - 3:05 p.m. 3:05 p.m. - 4:20 p.m.

THIRD WORKSHOP SESSION–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Executive Limitations - Using Parameters Advanced Monitoring for CEOs The Cost of Winging It - Decision for Productivity and Accountability (See page 11.) Analysis and Good Governance (See page 10) Catherine Raso (See page 12.) Bill Charney Athens Kolias and John Niec

4:30 p.m. - 5:30 p.m. Tuscany

IPGA Annual General Meeting–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

6:00 p.m. - 6:30 p.m.

Boarding Busses for the Dinner Cruise

7:00 p.m. - 10:00 p.m.

DINNER CRUISE––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– All aboard the Abitibi for fun, dinner and a cruise at the Pacific Blvd. Marina also known as The Plaza of Nations, located at 750 Pacific Blvd., Vancouver

Rainforest at Capliano Suspension Bridge

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SECOND WORKSHOP SESSION ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– How to Build Meaningful, The Role of the Board Administrator Leading Together– Specific Tools Owner-Informed Ends (See page 10.) (See page 11.) and Techniques (See page 12.) Karen Fryday-Field Catherine Raso More learning with our keynote speaker, Craig Freshley BREAK–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

S at u r d ay, JUNE 2 0, 2 015 7:00 a.m. - 5:30 p.m. Grand Foyer

Registration Desk Open––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


Breakfast ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––


PLenary Session ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Let’s Get Visual: Transforming Complexity into Simplicity (See page 9.) Susan Mogensen


Activity –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Let’s Make Some More Music! - Karen Fryday-Field

9:40 a.m. – 10:40 a.m. Cordova Ballroom

Hub Session––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Open Space Process (See page 9.) Facilitated by Cam Brinsdon and Athens Kolias

10:40 a.m. – 11:40 a.m. BREAK ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

WORKSHOP & FORUM SESSIONS TRACK 1: Salon D Policy Governance: The Fundamentals Step-by-step practical information on the foundations of Policy Governance.

TRACK 2: Salon E TRACK 3: Salon F Voice of Experience Track New Horizons Track The opportunity to discuss any topic that Designed to allow conference participants could enhance participants’ understanding to benefit from the experience of longand practice of governance excellence. term Policy Governance practitioners and teachers. They offer advanced learning and the opportunity to interact with peers. 11:00 a.m. - 12:15 p.m. FOURTH WORKSHOP SESSION–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– The Left Side of a Circle: How a Board How You Think Is How You Lead Approaches to Corporate Governance Tells Itself What to Do and Other (See page 11.) Challenges (See page 12.) Mysteries of Life (See page 10.) Sue Radwan How do different approaches to governance Rose Mercier and Richard Stringham resolve typical Boardroom issues? A joint session with and panelists Robert Ballantyne, Ron Handford, Caroline Oliver and Hartger Wassink. 12:15 p.m. - 1:30 p.m. LUNCH––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Cordova Ballroom IPGA Update 1:45 p.m. - 3:00 p.m.

3:00 p.m. - 3:20 p.m.

FIFTH WORKSHOP SESSION–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CEO and Board Monitoring Change the Conversation, Change the The Meaning of Ownership and Evaluation (See page 10.) Future: Ownership Linkage Matters (See page 12.) Eric Craymer (See page 11.) Katerina Sikavica Jannice Moore and Denise (Dee) Incoronato BREAK–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

3:20 p.m. - 4:35 p.m.

SIXTH WORKSHOP SESSION–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– “Gaming PG” Ideas for Fun Learning How Ends Policies Result in Real Impact The Triple Win (See page 12.) (See page 10.) in the World (See page 11.) Creating the win for owners, organizations Jannice Moore The key anatomy, dynamics and practicalities and beneficiaries. for creating CEO ends policy interpretation. Larry Johnson Karen Fryday-Field and Kathy Wilke

4:45 p.m. - 5:30 p.m. Cordova Ballroom

CLOSING GENERAL SESSION––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– • Governance from Around the World - Panel Session • Report from International Young Governance Professionals’ Summit 2015

6:00 p.m. - 7:30 p.m. Vistas 360

Closing Reception–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Enjoy and relax with your favorite beverages and light hors d’oeuvres

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Edge Consulting


Pleased to sponsor the IPGA Conference over ten years.

Edge Consulting


Edge Consulting

Governance isMANAGEMENT not a casual& commitment. GOVERNANCE Effective governance occurs when there is collective ambition to lead toward specific Ends. It takes creativity, commitment, and discipline to define governing values and process which create effective results. Karen Fryday-Field, MBA, Senior Consultant

CONSULTING AND GOVERNANCE ADVISORY SERVICES FOR BOARD AND CEOS Meridian Edge Management & Governance Consulting, 190 Wortley Rd. LL-8 London, Ontario, N6C 4Y7 t: 519-439-7503 f: 519-963-2962 www.meridianedgeconsulting.com

Supporting Effective Governance Meridian Edge Consulting is an innovative consulting firm dedicated to helping Boards and Management Teams build a foundation of sustainable governance, strategic organizational impact, and measurable performance.

Governance Impact Our approach is based firmly on the goal of enabling Boards to explore their fundamental purpose and relationships and then to design an effective governance process which achieves owner informed Ends, transparent prudence and ethics, and measurable results for the people being served.

Impact and Organizational Effectiveness Policy Governance is intended to be cascaded through the organization such that there is clarity and resulting impact throughout the organization with the significant outcomes, for specific people, at a specific return on investment. Meridian Edge provides practical tools to support this transformation.

Impact/Effectiveness Measurement/Monitoring Impactful governance requires evidence that Ends are being achieved within ethics and prudence boundaries. Meridian Edge supports organizations as they build efficient measurement systems which effectively inform Management Teams and Boards.

Risk Management Governing bodies have a strategic and fiduciary responsibility to ensure risks are identified and mitigated. Designing and implementing an ERM plan is important because it allows for an early warning system, integrated infrastructure, and effective policies and procedures designed so that risk is addressed in a comprehensive integrated approach. In general, the recommended approach to governing and managing risk within an organization is to ensure that all people within the organization understand the nature of risk, the organization’s philosophy and approach to risk, and know what their responsibilities are with regard to reducing/mitigating risk.

Many more services available. Please visit our booth at the IPGA Conference for more dialogue on our services, approach, and results.

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Va n c o u v e r

2015

Progr am Descriptions Pre-Conference workshop Policy Governance Orientation Thursday, 10:00 a.m. - 4:30 p.m. Presenter: Susan Mogensen Have you ever... • Seen board members get drawn into operational details? • Seen intelligent, well-meaning people become a dysfunctional group? • Questioned how time was used at a board meeting? • Worried the board might miss something important? • Wondered why the same conversations keep recurring? • Wished boards knew how to direct and control — without micromanaging? • Wanted more results, less frustration? Luckily, there’s hope. A set of principles called Policy Governance® enables boards to govern effectively on behalf of owners. When these principles are applied, boards and staff know the difference between governance and management decisions, how to delegate without micromanaging, and how to be accountable without getting tied up in red tape. Policy Governance 101: Ten Key Principles for Effective Boards is an engaging, interactive workshop presented by Brown Dog Consulting’s Susan Mogensen, who is known for bringing a mix of expertise, clarity, humor, and stimulating interaction to all her sessions. By the end of this workshop, you will know how to: • Save valuable board meeting time while getting more done • Liberate the chief executive and staff to create, innovate, and achieve results • Improve the board - CEO relationship • Prevent board member frustration and burnout • Control effectively without micromanaging • Please your members, community, owners or shareholders • Apply your new understanding of this system and enjoy the rest of the conference!

Stay connected with IPGA t h r o u g h s o c ia l M e d ia : http://bit.ly/PGPractionersGroup @IPGA_Governance Your Twitter connection during the IPGA 2015 Conference: #IPGA2015

http://bit.ly/PGYouTubeChannel

Plenary Sessions Keynote: Leading Together: The Magic of Shared Governance Friday, 9:15 a.m. - 10:20 a.m. Keynote Speaker: Craig Freshly Leading alone is easy. Governing without the clutter of input from others is simple. Sharing governance is complicated. Leading together is hard. So why should we work so hard to lead together and share governance? Craig is going to tell us why. With stories and illustrations from his years of experience as a professional meeting facilitator, Craig will remind us of the benefits of shared governance. He will remind us of the magic that happens when shared governance is done right. And he will show us some tricks with a behind-the-scenes look at how they are done. In this fun, fast-paced, interactive talk, Craig will explain how to maximize the benefits of shared governance and minimize the challenges. He will explain the fundamentals and he will demonstrate some techniques, right in the room. This is not the keynote where you just sit and listen to the speaker; this is the keynote where you get to talk too, and listen to each other, and actually experience leading together. Let’s make some magic. Together.

Let’s Get Visual: Transforming Complexity into Simplicity for Policy Governance Boards Saturday, 9:00 a.m. - 9:35 a.m. Presenter: Susan Mogenson Policy Governance is a valuable concept -- once it’s understood. But in our fastpaced world, how do we ensure that board members, staff, owners and other stakeholders know what they need to know about these principles, how they’re applied, and why? One key method of conveying Policy Governance principles quickly and clearly to others is through the use of visuals, including drawings, photos, infographics, and videos. Through examples and group exercises, this session will ‘draw out’ new ideas boards, CEOs, staff and consultants can use to explain concepts, to stimulate conversation, and to solve problems.

Hubs Session - Open Space process Saturday, 9:40 a.m. - 10:40 a.m. Facilitated by Cam Brinsdon and Athens Kolias. This is your chance to network with others who share your interests and challenges - not just for this conference but for your continuing learning and development.

Governance Around the World Saturday, 4:45 p.m. - 5:30 p.m.. Governance means different things in different cultures. In this closing session you will get a glimpse of a wide range of perspectives brought to us from many parts of the world

Report from International Young Governance Professionals Saturday, 4:45 p.m. - 5:30 p.m.. Hosted by IPGA, The Third International Young Governance Professionals’ Summit is taking place alongside the IPGA conference. Their program and activities are their own, although they will also join in some of our sessions. This is a chance to hear what they have been up to and share in some of their learning. 9

Conference workshop s Workshop and forum descriptions are listed below in chronological order within each of the following tracks: Policy Governance The Fundamentals Step-by-step practical information on the foundations of Policy Governance

Voice of Experience Designed to allow conference participants to benefit from the experience of long-term Policy Governance practitioners and teachers. These sessions offer advanced learning and the opportunity to interact with peers

New Horizons The opportunity to discuss any topic that could enhance participants’ understanding and practice of governance excellence

P o l i c y g o v e r n a n c e - Th e F u n d a m e n ta l s T r a c k Getting to “Ownership Linkage” Presenter: Catherine Raso Friday, 10:45 a.m. - 12:00 p.m. What stops boards from linking with their moral ownership? Maybe they don’t know who their ownership is, why they should link or how to do it. Come to this engaging and informative workshop to learn: how to define your ownership, why a board should proactively link; and start to develop a plan for your board. Participants will understand the basics of the concept of ownership, and will know what to do at their next board meeting. How to Build Meaningful, Owner Informed Ends Presenter: Karen Fryday-Field Friday, 1:30 p.m. - 2:45 p.m. This workshop will take you through the Ends Policy development process including the key elements, how to prepare, the challenges and pitfalls, the many inputs to Ends and how to test the effectiveness of the Ends your board creates. You will be involved in the analysis of several real live Ends Policies (from organizations who have given permission) to build experience, competency, and confidence. We will also address Chait’s thesis on governance as leadership particularly as it relates to creating Ends Policies and link to other schools of thought to show where there is alignment and value-add. Executive Limitations: Using Parameters for Productivity and Accountability Presenter: Bill Charney Friday, 3:05 p.m. - 4:20 p.m. The use of Executive Limitations policies, directing the CEO what not to do, is perhaps the most disconcerting aspect for boards and board members new to Policy Governance. It is a dramatic break from the traditional “approvals” approach to directing and exercising control over operations. Uncomfortable with the principle, the refrains are common: “Leadership should sound positive, not limiting!” “We shouldn’t give that much authority to the CEO.” “How can we make sure the bases are covered?” “Why use negative terminology?” Many of those experienced with Policy Governance and who adhere to the proscription principle are unable to articulate its counter-intuitive value to others, especially in regard to managing risk. This engaging workshop will explore the rationale behind and remarkable strength of “ELs” as a governing tool, and the expansive scope that can be covered with few words. In a mock-board exercise, participants will identify “worries,” then develop and critique proposed policies to address them. Finally, real-life examples of “Extreme Policies” will be discussed, illustrating the “less is more” notion that often characterizes effective policy-making.

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The Left Side of the Circle: How a Board Tells Itself What to Do and Other Mysteries of Life Presenters: Rose Mercier and Richard Stringham Saturday, 11:00 p.m. - 12:15 p.m. Join us as we explore a few of the challenges a board using Policy Governance faces on the mysterious left side of the policy circle. We will consider: The purpose and power of board means policies, as well as common questions that arise: How might a board evaluate its own performance? How does a board keep an operational means responsibility to itself? How might a board properly delegate CEO compensation responsibilities to a committee? What does a board consider when seeking a new CEO? Ceo and Board Monitoring and evaluation Presenter: Eric Craymer Saturday, 1:45 p.m. - 3:00 p.m. The Policy Governance system is probably the only system in which all Board expectations, both for the CEO and the Board, are clearly stated in policy prior to either taking any action. Because of this there is no need to come up with new questions each year about how the Board or CEO is doing, all they have to do is compare their actual behavior against those expectations. There are however some clear distinctions, requirements and techniques for measuring performance in Policy Governance. This workshop will provide you with an understanding and illustration of the basic concepts and techniques needed so that you can feel comfortable in your knowledge and ability to successfully practice them. They include: Monitoring methods: • The three options for reporting to the board concerning performance. • The multiple options for board self assessment. Assessing actual performance: • Assessing CEO performance; reasonableness and data. • Assessing board performance; observe, analyze and improve. “Gaming PG” Ideas For Learning Presenter: Jannice Moore Saturday, 3:20 p.m. - 4:35 p.m. Learning about Policy Governance doesn’t need to be boring. Clients have often told us that they were surprised that what they expected to be a boring topic could be so interesting. Join us to experience first-hand some fun ways to learn and reinforce Policy Governance principles, from basic understanding of the principles to more advanced application details. Participate in a fast-paced game of PGIQ™ - a jeopardy-style game, and PG Pathfinder™ - a board (not bored) game. Learn how these methods can be used to reinforce learning in your board room.

Up comin g IP G A E v en t s Virtual Consultants’ Forum Wednesday, September 23, 2015 via Fuze 11:00 a.m. -1.30 p.m. ET Registration available here:

http://www.policygovernanceassociation.org/onlinelearning-events/2015-virtual-consultants-forum.html

Face to Face Consultants’ Forum

2016 IPGA Annual Conference

ORLANDO, Florida

Toronto, Ontario

February 19 - 20, 2016

June 16 - 18, 2016 Chelsea Hotel,

Th e V o i c e o f Exp e r i e n c e T r a c k CEO’s Forum Friday, 10:45 a.m. - 12:00 p.m. Q and A Session with John Bohley, Kathy Wilkie and Doris Lavoie Come and join John Bohley, Kathy Wilkie and Doris Lavoie who have extensive experience in working for boards using Policy Governance. This will largely be a Question and Answer session. So the agenda is yours! The Role of the board administrator Presenter: Catherine Raso Friday, 1:30 p.m. - 2:45 p.m. Catherine Raso co-authored a book with an Ontario lawyer called “The Board Administration Handbook” (2014) which has been written as a guide for Boards of Directors of not-for-profit corporations. Come to this workshop and learn about governance documents that boards are required to maintain, according to law or best practice, and how to run effective and efficient meetings. You will be surprised at what many boards don’t know. (Even if you’re not incorporated in Ontario, this workshop is still very relevant and most items will still apply to your board). Advanced Monitoring for CEOs Presenter: Catherine Raso Friday, 3:05 p.m. - 4:20 p.m. This workshop is designed for CEOs and other senior staff who prepare monitoring reports. Participants will work through a step-by-step framework that takes the board’s policies (both Ends and Executive Limitations) through interpretations, development of rationale, creating metrics, planning and providing evidence. How you Think is How you Lead Presenter: Sue Radwan Saturday, 11:00 p.m. - 12:15 p.m. This workshop will focus on three foundations of “systems thinking” including the Twelve Natural Laws of Systems and the Eight Levels of Living Systems with their implications for the world of organizational leadership, planning and management. Attendees will: • Recognize how their own thinking impacts their leadership style and planning approach • Connect patterns of activity in their organizations related to the natural laws systems • Take away systems solutions to address troublesome developments in their organizations.

Change the Conversation, Change the Future: Ownership Linkage Matters Presenters: Jannice Moore and Dee Incoronato Saturday, 1:45 p.m. - 3:00 p.m. Crucial conversations with owners can change the trajectory of an organization. A critical job of the board is listening to the owners’ perspectives of needs and benefits the organization should produce. The board can then make Ends decisions that are consistent with those values. This workshop is presented from the perspective of a previous board chair of an organization that adopted Policy Governance; she is now their Chief Strategy Officer overseeing strategic intent based upon these informed Ends decisions. To implement Policy Governance and to remain consistent with the principles, the organization has worked with a governance coach. Hear how your organization can use ownership linkage to change the future from the perspective of The Governance Coach and former Board Chair, now Chief Strategy Officer. How Ends Policies Result in Real Impact in the World The Key Anatomy, Dynamics, and Practicalities for Creating CEO Ends Policy Interpretation Presenters: Karen Fryday-Field and Kathy Wilkie Saturday, 3:20 p.m. - 4:35 p.m. CEO Ends Policy Interpretation is a very important component within the Policy Governance system. It is one of the primary elements and tools that the board has to ensure that the board’s big Ends idea is translated into real impact in the world. Policy Governance does require a specific anatomy (structure and components) of the Ends Interpretation. These elements include an operating definition which quantifies or describes the good to be done and for what groups of people; in other words, what the specific return on investment is expected to be. Rationale must also be designed to provide justification for the operating definition. This workshop will share new learning from in the field of Policy Governance practice on key concepts, techniques, and lessons learned on an effective CEO Ends Policy Interpretation.

Progr am Descriptions 11

Conference workshops, continued.

N e w H o r i zo n s T r a c k Using Scenario Analysis to Develop Interpretations Presenter Eric Craymer Friday, 10:45 a.m. -12:00 p.m. Scenarios are a way to get out of the habit of extending the present case into the future. A number of pictures of what the world might look like in the future are developed. Teams are assigned to look back from the future and develop stories as to how the world got to be this way, focusing on the major events and trends. This process grounds the stories in the current status but also allows the team to creatively consider the twists and turns the future may take. Some of the greatest strategic mistakes have resulted not from an inability to see a change but an inability to change behavior. This is because we have built a model of how we think our organization and its world work. It represents our beliefs of the causal relationships within those systems. We will not change behavior until we change the model. We must learn a new model. Scenario analysis enables this change, or strategic learning, to take place. It frees us from the tendency to think in terms of tomorrow being the same as today. Participants are asked to creatively envision a future that might come about if certain elements and trends that exist today actually occur and combine. Learning takes place when we question the assumptions behind the causes, effects, and impacts of the events that could make such a world. By exploring the strategic impacts, outcomes, and responses, and by exploring the secondary and tertiary effects on the system as a whole, we can practice the future before it arrives. We will already have learned what will likely happen and what we can do about it. Leading Together – Specific Tools and Techniques Presenter: Craig Freshley Friday, 1:30 p.m. - 2:45 p.m. Building on Craig’s keynote address, this workshop is for those who want to go deeper and learn more. Craig will begin by polling the group desires, in itself a demonstration of a “leading together” technique, and he will craft an agenda to best match what participants want to learn. This workshop will certainly provide a chance to ask Craig specific questions. It will probably involve some demonstrations. And it might even include some role plays! Well, only if you want. The workshop is sure to send you away with practical tools and techniques that you can use right away to overcome your specific challenges and unlock the magic of shared governance. The Cost of Winging It – Decision Analysis And Good Governance Presenters: Athens Kolias and John Niec Friday, 3:05 - 4:20 p.m. How much time is wasted trying to make good decisions and how much money is lost on bad decisions? “Winging it” is often improvising while not prepared, and it costs real time and money. Preparing for decision-making requires much more than brainstorming on a whiteboard or with yellow sticky notes. Fortunately, there is a science that underlies decision-making. However, most of us are unaware of the principles and their practical application. Once these are learned, decision-makers will possess real tools and the knowledge of how to use them appropriately when facing tough choices. This is especially important in a group context, or where actions must be transparent. What stakeholders and owners want to know is, “what were the criteria that informed this decision?” When decisions are planned scientifically and systematically, they are defensible and sound. In this session you will gain new insights and information that will produce immediate and positive results in your organization, with your clients, and anywhere you need to make a good decision.

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Approaches to Corporate Governance Challenges: How do different approaches to governance resolve typical boardroom issues? Panelists: Robert Ballantyne, Ron Handford, Caroline Oliver and Hartger Wassink Saturday, 11:00 a.m. - 12:15 p.m. A joint session with members of the International Young Governance Professionals’ Summit. This session will bring together panelists who are familiar with a variety of different approaches to the work of boards. Come and see how they will tackle common governance issues from their different perspectives. The Meaning of Ownership Presenter: Katarina Sikavica Saturday, 1:45 p.m. - 3:00 p.m. This workshop takes a closer look at the meaning of the concept of “organizational ownership”. It shows that “ownership” means different things to different people, and it invites participants to reflect on their own understanding of what it means to own an organization. We will discuss the various dimensions of the organizational ownership concept (i.e. legal ownership, financial ownership, and psychological ownership) and we will reflect on how each of these dimensions carries different behavioral expectations when it comes to organizational owners and how we judge the behavior by organizational owners differently depending on whether we perceive them as legal, financial or psychological owners. We will take a look at ownership heterogeneity within one type of organization – the publicly listed firm – and you will see how, even within publicly listed firms, different owners exist that display different investment horizons, preferences and behaviors vis-à-vis the firm. The Triple Win Creating the Win for Owners, Organizations and Beneficiaries Presenter: Larry Johnson Saturday, 3:20 p.m. - 4:35 p.m. The Triple Win™ creates true synergy between organizations, investors and client/ customers. Each group achieves their own objectives even as value-added is created for all three. Achieving the synergy of The Triple Win™ is about adopting the right mindset, before selecting the tool chest. It’s relationships rather than transactions. It’s abundance over scarcity. When The Triple Win™ happens, organizations generate the maximum sustainable resources, owners/investors realize their values and visions and customer/client communities are truly transformed. Long-term donors are part of the ownership of the charitable organizations in which they invest. Boards using Policy Governance are accountable to their owners to set appropriate Ends while, within limits of prudence and ethics, empowering staffs to set means to achieve these. The Triple Win™ discards the aging industrial economic model of transactions and scarcity to embrace the growing connection/information economic model characterized by relationships and abundance. Participants in this highly interactive session will: • Learn the conditions that are required to achieve The Triple Win™. • Learn the roles of board, staff, and donor-investors • Participate in a lively role-play to jump-start a discussion of the causes, effects, benefits and implications of The Triple Win™. Join us and leave with much more than you brought.

Progr am Descriptions

To r o n t o O n t a r i o , Canada

S AV E DATE the

JUNE 16-18

2016 IPGA Annual Conference It’s All About Ethics Join us to explore the heart of board leadership.

· ·

• Your board establishes your organization’s core values - its compass: - what should those values be? • Your board is the only authority empowered to resolve all the potential conflicts of interest that surround your organization: - how can you do this well? • Your board cannot operate without some level of trust (the positive expectation that others will not act without regard to the consequences for your organization): - but how far can you go in trusting your delegates? • Your board needs to make difﬁcult decisions about which results to achieve and for whom: - which principals can you follow? Through lively keynote presentations and related workshops, participants in IPGA's 2016 Conference will leave Toronto with their understanding of the importance of their work refreshed, clarified and enriched. Plus, plus, plus...... Policy Governance® Orientation, networking galore, the latest governance resources and tools, the Toronto skyline at night and much more. * Policy Governance® is an internationally registered service mark of John Carver. Registration is only to ensure accurate description of the model rather than for financial gain. The model is available free to all with no royalties or license fee for its use. The authoritative website for Policy Governance is www.carvergovernance.com.

Save the Date Today!

Registration will be opening Fall 2015 - check our website for details: www.policygovernanceassociatfion.org Or, get on our mailing list by emailing Catherine Chaffee [email protected]

Chelsea Hotel 33 Gerrard St. Toronto, Canada M5G1Z4 http://chelsea.eatonhotels.com/

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Our Conference Speakers P LENAR Y S P EAKERS Cam Brinsdon Conference Chair Cam is an experienced governance consultant and director of Board Clarity Ltd, a company providing Policy Governance based services across New Zealand. The company mostly provides full board training programs in Policy Governance, as well as associated governance services, such as board level appointments, remuneration advice, strategy, and CEO evaluations. Cam has a long history of working at senior management level in organizational development and change management. This exposure to governing bodies and how they function along with a strong career in Human Resources ignited interest in improving board performance. The range of boards Cam has worked with includes national and regional charities, health organizations, professional associations, regulatory councils and for-profit businesses. While his career background is corporate, Cam prefers to work in the charity and social enterprise sector. Cam is also a company director, has been a trustee of a small NGO and has been published in the international journal Board Leadership. He a Member of the Institute of Directors in New Zealand and a past Associate Fellow of the Human Resources Institute of New Zealand. A graduate of Otago University, Cam holds Bachelor of Commerce majoring in Industrial Relations. Cam completed the Policy Governance® AcademySM in Atlanta in 2013. Email: [email protected]

Susan Mogensen President of Brown Dog Consulting since 1999, Susan Mogensen’s passion lies in helping people work more effectively together in pursuit of productivity, profit, and progress. Starting off as a Page in the Canadian House of Commons, Susan served in multiple roles in the Canadian Parliament for 12 years and has a particular interest around transformational change to democratic institutions. Beyond her Parliament Hill experience, her governance background includes a B.A. (Honors) in Political Science from Carleton University, training at the Policy Governance® AcademySM in 2002, serving as CEO of the International Policy Governance Association from 2004-2009, coaching and training multiple boards of directors from a variety of sectors, and both attending and speaking at multiple governancecard conferences Canada and the totes ½ page brochure – tothroughout be inserted into United States. Email: [email protected]

www.order4orgs.com

Craig Freshley Craig Freshley is a professional speaker, author, and meeting facilitator with an inspiring attitude and a well-earned reputation for helping groups be efficient, harmonious, and productive. Craig has helped hundreds of groups make good decisions. He is the owner of a small company in Maine called Good Group Decisions. He is the author of a book called The Wisdom of Group Decisions. He has a blog called Good Group Tips. Craig has Bachelor’s degrees in Political Science and Philosophy from the University of Maine and a Masters Degree in Public Policy and Management from the Muskie School for Public Service. He worked for Maine state government for many years and also for a statewide nonprofit in Maine. Craig truly believes in his work and for years has studied the behaviors and attitudes that lead to good group decisions. The mission of Craig’s company is “to help groups make good decisions” and his work is very much values-based. The company gives 1% of all gross revenues to environmental and social justice charities. Craig is a Quaker and lives with his family in a cohousing community where he has learned a lot about group decision making. Contact via www.CraigFreshley.com 14

•Project Management •Operations Management •Financial Cleanup and Analysis •Funding Support •Process Improvement •Board Administration •Strategic Development •Ownership-Linkage

Athens Kolias, MPM, PMP, PMI-ACP Sue Perry, Certified QuickBooks Consultant

[email protected]

www.order4orgs.com

& Facilitators W ORKS H O P P RESENTERS / FACILITATORS Robert J. Ballantyne Robert J. Ballantyne is the principal of Ballantyne & Associates. For 20 years Robert produced planetarium shows in Montreal, Toronto and Winnipeg. During his eight years in Toronto he learned how to be a spokesperson for the McLaughlin Planetarium. Then he was off to direct the Manitoba Planetarium in Winnipeg for a decade. While in Winnipeg he was elected president of Winnipeg AM, and then president of the Convention and Visitors Bureau. He was appointed the honorary chair of the Cross Canada Science fair, and later elected president of the Canadian Nature Federation. For a year he was the Interim CEO of the Marmot Recovery Foundation. Along the way he has performed several radio series and written a newspaper column. Since 1989 he has been a consultant working out of Bowen Island near Vancouver, British Columbia, Canada. In 1998 John and Miriam Carver trained him in the process to implement Policy Governance. Currently he is the president of BC Spaces for Nature. Contact via www.ballantyne.com and https://leanpub.com/worthy

Bill Charney As a trusted advisor to nearly 300 governing boards since 1997, one of Bill Charney’s great strengths is the breadth of his own experience. He has an MBA from the University of Colorado. He’s served on many Boards, and chaired two. He’s experienced the “CEO perspective”, serving nine years as the highly successful CEO of a prominent Denver, Colorado nonprofit. Particularly well regarded for his expertise in assisting boards with understanding and implementing Policy Governance, Bill co-authored, with Miriam Carver, The Board Member’s Playbook. Bill’s clients include a wide array of organizations, including food banks, colleges, membership associations, visitors bureaus, mental health agencies, hospitals, state commissions, school boards, transit agencies, voluntary health organizations, and more. Bill has been an invited speaker throughout the U.S., and in Scotland, Australia, Canada, Sweden, Holland and Singapore. While his conference workshops are highly rated, Bill’s primary focus is working with and helping individual boards. Email: [email protected]

John Bohley Throughout his career, Dr. John Bohley has been involved in the development and management of a wide range of mental health and substance abuse projects, programs, and services in public, non-profit, and proprietary settings. Most recently he served as the Executive Director of the Butler County Alcohol and Drug Addiction Services Board in Ohio. Since leaving this position the end of October 2014, he has focused on board development consultation assisting boards to enhance their performance. Dr. Bohley has a master’s degree in social work and a doctorate in public administration. He attended the Policy Governance® AcademySM in September 2005 after his board implemented Policy Governance earlier that year. He has been a member of IPGA since 2007 and has brought a practitioner perspective to the IPGA Board on which he has served since July 1, 2011. Email: [email protected]

Eric Craymer Eric brings a unique blend of professional training and real world experience to the projects he is associated with. He has been a business owner, researcher, manager, and consultant. He has attended and taught multiple workshops on Policy Governance, been on the IPGA board, attended the Policy Governance® AcademySM (2002 and 2013) and worked with a vast array of clients on Policy Governance implementation, practical use and sustainability. Eric really loves helping boards and staff figure out how to actually do what they need to within the model and in a way that also fits their strategic direction and process. Bringing a systems perspective and a deep knowledge of strategy and this governance model to bear allows him to help clients with issues both simple and complicated. Eric holds an MBA and a CMA designation. Email: [email protected]

http://bit.ly/PGPractionersGroup @IPGA_Governance Your Twitter connection during the IPGA 2015 Conference: #IPGA2015

http://bit.ly/PGYouTubeChannel 15

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2015

W o r k s h o p P r e s e n t e r s & F a c i l i tat o r s

Karen Fryday-Field Karen is the Senior Partner of The Meridian Edge Management and Governance Consulting in London, Ontario, Canada which provides governance and strategic organizational development consulting services to boards and senior management teams. Karen consults regularly to address governance effectiveness and to develop new ways to add value. She has been a Policy Governance consultant and researcher since 1993. Her client list of non-profit, public and for-profit boards in Canada and the United States is extensive. Karen has a Bachelor of Science in Physical Therapy and achieved the position of Ivey Scholar while graduating from her MBA, at the Ivey School of Business. Karen has completed an international benchmarking study on corporate governance best practices including an evaluation of the unique work of the board, communication systems within corporate governance, and the roles of the board and Chief Executive Officer. She is currently studying the key issues facing boards and CEOs in the not-for-profit sector. The study also addresses solutions which are working for these same boards. She has published articles and presented hundreds of workshops and seminars. Karen serves as Director on the Board of Brescia University College, Canada’s only women’s university. Karen is dedicated to enabling boards and organizations to lead and embrace change in order to accomplish their Ends. At this IPGA conference, Karen is also pleased to encourage and lead the fun fitness breaks planned to energize and inspire. Email: [email protected]

Ron Handford Ronald L. Handford, P.Eng., BASc, MBA, has progressed through three careers over 40 years: professional engineer, international banker, and entrepreneur. Since 1996 he has been a mining and technology entrepreneur, with CEO, board of directors, senior executive and advisory experience, and has raised or participated in raising almost $80 million in private and public equity. He has extensive investor, banking, industry and government contacts in North America, Europe and Asia. Prior to this executive experience, Ron was an international resources banker in corporate and project finance for 15 years, working with the International Finance Corporation, a member of the World Bank Group based in Washington, D.C., Barclays Bank of Canada and the National Bank/ Mercantile Bank of Canada. He started his career as a structural and project management engineer for six years. Ron advises growth companies on corporate and project finance; international corporate development; corporate governance; and external relations. Email: [email protected]

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Denise (Dee) Incoronato Denise has been personally trained in the theory and implementation of Policy Governance by John and Miriam Carver at the Policy Governance® AcademySM and is well-versed in its application. She holds a PsyD in Organization Development. In addition to her Policy Governance experience, she is skilled in coaching, assessing, training and facilitating organizational change, strategic intent and continuous learning. Denise served for over 10 years on the Board of Directors of Intermountain, a non-profit in Montana, including 2 years as Board President. She is currently the Chief Strategy Officer for Intermountain. She has also served two terms as a Montana School Board trustee, and has been Academic Director in two international universities, Director of International Programs, and Associate Professor at Carrol College Montana. She is based in Montana and a member of The Governance Coach consulting team. Email: [email protected]

Larry C Johnson An internationally recognized philanthropy and fundraising coach. Larry encourages worthy causes to achieve real impact by building stable revenue streams and guides philanthropists to realize their visions through informed generosity. He knows that financial stability and sustained fundraising success is possible for any nonprofit organization or charitable cause – regardless of size. An award-winning author, AFP named Larry Outstanding Development Executive in 2010. The Wall Street Business Network ranks him in the Top 15 Fundraising Consultants in the USA. Larry is a graduate of Yale University. Larry has worked with the executives, boards and volunteers of hundreds of nonprofits in education, healthcare, social service, the arts, youth and faith-based. Living in the Rocky Mountains and devoted to the outdoor life-style, Larry and his wife Connie enjoy backcountry horseback riding, Nordic skiing, rafting and hiking. You can also find him in his tree house simply reading a good book. Email: [email protected]

T H E V OICE OF G O V ERNANCE E X CELLENCE 12 t h A n n u a l International Policy G o v e r n a n c e A s s o c ia t i o n Conference

Jannice Moore

Athens Kolias Athens is a Project Manager with 30 years’ experience and has developed many professionals, emphasizing a balance between stakeholders, subject matter expertise and best practices. After completing her Masters and attaining her PMP certification, Athens engaged in operational leadership in the San Francisco Chapter of the Project Management Institute. During her tenure as VP Professional Development, a massive organizational overhaul of the chapter brought about culture change and implementation of Policy Governance. While on PMI-SFBAC’s Board of Directors, Athens aligned the chapter’s outdated By-Laws with the Policy Governance infrastructure currently in place. Athens focuses her board work on instilling a culture of continuous improvement and strategic outlook. Athens is a Managing Partner in Order4Orgs, which works to help small/ medium sized organizations get their operational and project work done, so the organization can focus on their core mission. Athens teaches PMP® Exam Prep courses to project managers around the country, as well as Emotional Intelligence and Stakeholder Management skills. Athens is also on the Board of Directors of XLUR8 Educational and Research Foundation, a non-profit focused on helping transitioning Veterans and Encore workers to advance their career goals through professional certifications.

Email: [email protected]

Rose Mercier Rose Mercier, Consultant with The Governance Coach, has twenty years’ experience in organizational transition and leadership development, and twenty-plus years in management and leadership positions. Trained at the 2008 Policy Governance® AcademySM, Rose has since that time focused on supporting boards in the implementation of Policy Governance. Her clients include membership-based, education and social service non-profit organizations, unions, foundations and corporations. Prior to consulting, Rose served in CEO and senior staff roles with national non-profit organizations. She holds a Master’s degree in Business Administration. Rose is in her third year as a member and second as Chief Governing Officer of the Board of Directors of the International Policy Governance Association. Rose lives in the beautiful, historical “limestone” city of Kingston, Ontario and when she isn’t working, can be found walking and catering to the whims of her slightly crazy Lhasa-poo, Oats. Email: [email protected]

Susan Mogensen (See under Plenary Speakers.]

Jannice Moore is President of The Governance Coach™, currently celebrating 20 years of specializing in Policy Governance. She attended the first Policy Governance® AcademySM. She has over thirty years’ experience as a manager, planner, consultant and educator, and has coached a wide variety of boards in the use of Policy Governance. Jan holds the designation Certified Health Executive and an MHSA from the University of Alberta. She is also author of Governance for Health System Trustees, and the Policy Governance® Toolkit series, as well as a number of articles, monographs and book chapters. She has contributed to The Policy Governance Fieldbook and is a regular author in Board Leadership. Jan has been an invited speaker at many conferences and seminars in Canada, the USA and Europe. In 2007 Jannice was qualified as an expert witness on governance at the Court of Queen’s Bench, Alberta. She is a founding member and past Chair of the board of the International Policy Governance Association. In 2014 she received the IPGA Distinguished Service Award. She is currently Board Chair of Wycliffe Canada. Email: [email protected]

John Niec John Niec is a Project Management Professional (PMP) with over 25 years’ experience in project management, and 20 years’ experience in non-profit board leadership. His background includes 10 years in Human Resources Information Technology, directing a Project Management Office (PMO) and chairing the project selection committee at TriNet Employment Services. During his tenure at TriNet, John experienced first-hand the challenge of project prioritization, funding decisions, and how to develop good group decision-making processes. Currently he is Director of Business Development for 1000minds.com, a cloud-based decision making tool. Also, John created and teaches a PMP® Exam Prep bootcamp. Email: [email protected]

Caroline Oliver Caroline’s board leadership and Policy Governance experience spans over thirty years. Today her international consultancy has clients in the UK, North America, and beyond. She is general editor of The Policy Governance Fieldbook: Practical Lessons, Tips, and Tools from the Experiences of Real-World Boards (Jossey Bass; 1999). She is co-author of Corporate Boards That Create Value with the creator of Policy Governance, John Carver (Jossey Bass: 2002). Her latest book, Getting Started with Policy Governance – Bringing Purpose, Integrity and Efficiency to Your Board (2009), was also published by Jossey Bass Publishers Inc. Caroline is Editor of the Wiley Periodicals Inc. bi-monthly newsletter Board Leadership and author of numerous articles and social media contributions. She was a lead writer of the BS 13500 Code of Practice for Delivering Effective Governance (2013) - an international version is currently under discussion. Caroline is Chair of the UK Policy Governance Association, and, most importantly of all to her, CEO of the International Policy Governance Association (IPGA). Email: [email protected]

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W o r k s h o p P r e s e n t e r s & F a c i l i tat o r s Susan Radwan A senior partner of Partners in Policy Governance, Grand Ledge, Michigan, Susan has a rich history of experience in the fields of insurance, education, non-profit associations and consulting. Susan completed the Policy Governance® AcademySM in 1999. She served on the IPGA Board from 2006-2010 completing one year as Chief Governing Officer. In 2010, she resigned from the Board to become the volunteer Chief Executive Officer from 2010-2012. Susan earned a Master’s Degree in Education and holds designations awarded by the American Society of Association Executives (ASAE), the Insurance Institute of America, and the Association for Strategic Planning. Radwan’s most recent achievement is serving as the Executive Management Editor of the Handbook of Professional Practices in Association Management, a joint publication of ASAE and Wiley & Sons. Released in 2015, the book is the textbook for the association management profession and will be distributed world-wide. Contact via: www.policygovernanceconsulting.com

Guiding You to Board Excellence & Organizational Accountability From theory into practice, supporting your transition. Sue Radwan 517.256.4786

Eric Craymer 517.281.4102 Eric and Sue are among the world’s most experienced Policy Governance® consultants

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We help boards and CEOs who want to explore the transition to Policy Governance. Partners in Policy Governance brings two perspectives into one aligned goal of model-compliant governance in the shortest learning curve possible. We do this through: • General and targeted education • Practical application concepts and tools • Model consistent solutions to your problems • Board and CEO-focused support Our Unique Value We focus on translating governance theory into practice. We facilitate exploration of governance models, educate boards in Policy Governance® theory and help them successfully implement it. Then we help you with the real fun of doing it, coaching boards and CEOs to master the practice. www.policygovernanceconsulting.com

Catherine Raso With 30 years of experience in governance and the nonprofit sector, Catherine is President of CMR Governance Consulting (located just outside of Toronto), a governance consulting firm that helps public, non-profit, private and governmental boards of directors to improve their governance systems, structures and processes. A highly skilled and experienced facilitator, trainer and coach, Catherine has earned a reputation for listening to her clients’ special circumstances, and responding with options for solutions that make sense based on an individual board’s goals. She has consulted with more than 400 boards around the world. Catherine earned her BA (Economics) and MBA (Health Services Management) from McMaster University. Catherine attended the first Policy Governance® AcademySM in 1995. Catherine was CEO of a nonprofit retail organization in the health care industry and has served on many local community boards, including arts, service and educational organizations. Catherine is co-author of The OnTarget Board Member: 8 Indisputable Behaviours, now in its fourth edition with over 10,000 copies sold worldwide, The Policy Governance Fieldbook, The Board Administration Handbook (2014), and author of the soon to be released 100 Ways to Build a Better Board (NVP Publishing, 2015). Catherine also volunteers as a governance trainer and workshop facilitator with many local United Ways, and has instructed in non-profit management courses at the College and University levels. Email: [email protected]

Katarina (Kate) Sikavica Kate is an award winning organizational behavior scholar with outstanding academic credentials and business experience in one of the world’s largest leadership and talent consulting companies. Her academic passion is in the area of organizational ownership, organizational identity and corporate governance. As a consultant, she brings experience in business (tool) development, project management and organizational capability diagnosis/talent strategy. She also brings a vast professional network and ten years of research experience in the most renowned academic institutions (such as the HSG, Kellogg School of Management, The Wharton School, and the LMU Munich) as well as excellent editorial, communication and presentation skills, and proficiency in qualitative and quantitative research methods. As a speaker Kate uses her subject matter expertise in the area of organizational ownership, strategic shareholder management and corporate governance to make academic research more accessible to practitioners and to bridge the gap between academia and practice. Contact via: http://katesikavica.com/ or https://twitter.com/KateSikavica

Richard Stringham For 30 years, Richard has provided development services to a range of organizations such as co-operatives, professional regulatory organizations, nonprofit groups, and commodity organizations. As a member of the management team for a non-profit educational organization, he led leadership development programs for youth and adults, provided educational services, and facilitated planning for boards, and volunteer and management groups. He began work with the application of the Policy Governance model in 2002 with the Alberta Institute of Agrologists (AIA) where he was a direct report to the CEO. In that capacity, he provided governance services to both the CEO and the governing Council. AIA received the benefit of in-house Policy Governance expertise. Richard received the benefit of practical experience with Policy Governance. He attended the Policy Governance® AcademySM in 2004 and is a member of the International Policy Governance Association. Richard is Senior Associate with the Governance Coach. Email: [email protected]

Kathy Wilkie Kathy is the Registrar and Executive Director of the College of Medical Laboratory Technologists of Ontario (CMLTO). She has more than 30 years of experience in medical laboratory technology and health services management in the public, private and professional regulatory sectors. A graduate of Ryerson University in Toronto, Kathy holds a Bachelor of Health Administration (Honours). Over the last twelve years, Kathy has developed a keen interest in Policy Governance both as a Board member and Executive Director in the notfor-profit sector. She is a recognized speaker provincially, nationally and internationally on the impact of regulatory governance excellence. Kathy currently serves on the Board of Directors for Guelph General Hospital and is the Chair of the Governance Committee. She also serves on Board of the Federation of Health Regulatory Colleges of Ontario, where she has held the positions of President and Treasurer. Email: [email protected]

Hartger Wassink Dr. Hartger Wassink is an organizational psychologist with experience in academic research as well as consultancy. His particular interests lie in ‘professional dialogue’, distributed leadership in schools, and the role of values in management and board (Policy Governance). Hartger works with boards and management teams within single educational organizations and trains groups composed of teams from different organizations. He also provides individual coaching for educational executives. Hartger participated in the 2010 UK Policy Governance® AcademySM. He is affiliated to NIVOZ, an independent Dutch think tank on education. At NIVOZ he helps building an online and offline Forum that provides a space for researchers and practitioners to engage in dialogue on fundamental themes with regard to good education. Email: [email protected]

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