2016 annual report - South County Outreach

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Rockwell Collins. South County Outreach. 7 Whatney, Suite B, Irvine, CA 92618. 949.380.8144 www.sco-oc.org. Community. S
2016 ANNUAL REPORT Preventing hunger and homelessness by helping people help themselves

Our Mission “I am proud to have worked with our founder, Ray Havert, providing food and shelter to those in our community who needed help. Today, our mission remains focused on feeding and housing families with children, seniors on fixed incomes, and hard working men and women trying to make ends meet. We are volunteer powered, each of us driven by a desire to help our neighbors who are desperately trying to help themselves. Almost two tons of food is distributed daily, and 17 families are housed each week. We train the underemployed and we distribute clothing vouchers through Upscale Resale, our thrift store. Exciting work is being done here with fantastic results. Join us in our mission. It could change your life.”

President, Board of Directors

6,565

Served in 2016

Residents

Residents City Served % Lake Forest 1,609 25% Laguna Hills 579 9% Laguna Niguel 278 4% Irvine 1,141 17% RSM 323 5% Aliso Viejo 357 5% Mission Viejo 738 11% San Juan Capistrano 492 8% Other Cities* 1,048 16% *Foothill Ranch, Ladera Ranch, Laguna Woods, San Clemente, Capo Beach, Dana Point, Silverado Canyon, Trabuco Canyon

Surviving on Social Security

Battling Cancer Facing Eviction

Can't Afford Childcare

Between Jobs

Disabled

Single Parent

Minimum Wage Earner

Who We Help

Families Seniors Children

75%

Women

2,585

children served

3,538

women served

150

of our homeless clients are women

632

are children under the age of 6

1,850

back-to-school backpacks distributed to students

of households we serve are in the extremely low income category earning $26,350 or less for a family of 3

12,771

nights of housing provided to homeless families

2,293 individuals were served through our Adopt-A-Family and Holiday program

Spotlight on Kids

19.3%

of Orange County children live in food insecure households.

½

of kids qualify for free or reduced lunch, an indicator of the community poverty rate

742

seniors served

140

seniors adopted through holiday Adopt-A-Family program

44%

of households visiting the food pantry on a monthly basis are seniors

Primary Nighttime Residence for Orange County’s Homeless & Housing Insecure Students

52%

of Orange County children are developmentally ready for kindergarten.

247

1,052

23,533

1,232

Unsheltered (cars, parks, campgrounds)

75%

of homeless youth will drop out of school

Doubled-up/Tripled-Up with another family

Research shows that the effects of early childhood poverty damages the development of children’s brains.

Hotels, Motels

Shelters

80

of Orange County’s working

% homeless were forced into

104

of the clients we serve are veterans

their situation due to the lack of affordable housing. The majority of homeless people in Orange County have full-time jobs

50

of students taking classes in our

% Computer Learning Lab to obtain

400

residents avoided eviction through our Homeless Prevention Program

jobs, or better jobs, have college degrees. 80% of today's jobs require computer skills

Client Story My name is Marianne and I want to share my South County Outreach story with you. My husband and I have four amazing children, two sons aged 11 and 17 and two beautiful daughters, aged 3 and 12. In 2015, we were just like any other Orange County family; Tom worked for a property management company as a management technician

“In 2015, we had very little savings. No one would rent to us.” and I stayed home to care for our children. The best part of Tom’s job was our rent was free. We weren’t rich, but we were doing okay until Tom’s company experienced some unexpected changes; we lost our free housing. Tom found another property site to manage, but his income alone wasn’t enough to find a place to rent. We had very little savings. No one would rent to us.

We stayed with family, but we couldn’t stay for long. There were too many of us. Our lives changed in what seemed like an instant. We went from being just like everybody else, to a family of six living out of a car. The kids were scared. My oldest son had always done well in school, but his grades began to drop. I wanted to go back to work, but felt overwhelmed trying to find daycare, a place to live and a job at the same time – all from the car. In July 2015, we applied to South County Outreach for the Transitional Housing Program. We moved from our car to a condo in August 2015, and that’s when our lives changed. I was able to find a seasonal job in retail which eventually turned into a full-time position.

We found childcare through our church. We created a savings plan with the help of our case manager. Most importantly, our kids felt safe again. Not living in our car, having a place to live really does make a difference. We were able to rent our own apartment in April 2016. I am grateful for South County Outreach for helping us go from nothing to having something – safety, security, plans for the future. I think my children benefited a lot, not just from having a place to live, but by seeing that people care. During our time in the program, our son graduated high school. He is now enrolled in community college and has a job. South County Outreach gave all of us the boost we needed.

Neighbors Helping Neighbors Individuals, families, faith communities, businesses, schools, corporations and organizations support all aspects of South County Outreach as volunteers. They assist clients in our program areas, conduct food drives and participate in our back-to-school backpack event, holiday Adopt-A-Family program and fundraising events. With only nine full-time staff members, more than 1,815 volunteers logged 49,838 hours in 2016.

Hunger Heroes

1,815

43

1,631

11

Volunteers helped us fight hunger this year

Total donors

“I have always worked in the public service field (34 years in law enforcement) and enjoy helping people on many levels. Food pantries have a special place in my heart as my family of 5 grew up on Social Security with a single parent. So I have a passion for giving and helping others.” -Linda, Food Pantry Volunteer

Church donors

40

School donors

yrs

96

Corporate partners

range of South 93 Age County Outreach

yrs

volunteers

“I volunteer because I like helping people. I might not be able to do much, but I still enjoy doing what I can doing my part to help someone. When I go home, I feel good in helping someone that needs help.” -Alan, Food Pantry Volunteer

“I strongly believe that no one should be hungry in the USA, especially children, and I want to help make sure that isn’t happening, at least in my community. I feel South County Outreach is at the top of the list at serving the needs within our boundaries. I’ve heard that we have the best and freshest food and our efforts are very much appreciated. I feel South County Outreach goes above and beyond to make sure our clients are treated with respect and their needs are met whenever possible. I see our administration work hard to find donors that will not only make one donation but will remain as business partners. I see the compassion and patience that they show not only with our clients but with the large amount of volunteers. I’m very proud to be a part of South County Outreach!!” –Jan, South County Outreach Volunteer

Services Food Pantry

Homeless Prevention Program From time to time hard-working people experience financial hardship. Sometimes our neighbors just need a little help paying bills. This program helps families stay housed, reducing the costs of eviction and creating homelessness. In 2016, we distributed $56,100 in assistance checks to property owners and utility companies on behalf of our clients.

The Food Pantry provides a variety of nonperishable food, fresh produce, bread, meat and dairy products for families and individuals to take home and prepare nourishing meals. We provide a week’s worth of emergency food for up to 3,000 residents per month. We collect and distribute about 800,000 pounds of food each year. The average number of visits to the food pantry per client is four.

Upscale Resale Thrift Store Computer Learning Lab Housing Programs Our housing program helped approximately 16 families; 16 adults and 29 children in 2016 reach self-sufficiency by housing them in South County Outreach owned condos. Our masters-level case management team works with families on financial management, day care, life skills, education and employment enhancement. We answered 1,161 calls for housing, provided affordable housing to 10 families; 17 adults and 18 children.

Our Computer Learning Lab offered free computer classes to promote workforce development for more than 500 students in 2016 to help them increase their skills to obtain jobs or secure better-paying jobs. 50% of our students are over 50 years old and looking to go back to work. As unemployed and underemployed residents work to increase their financial stability, South County Outreach remains dedicated to helping improve workforce knowledge and skills.

As the social enterprise of South County Outreach, Upscale Resale provides gently used clothing and household goods to the community generating more than $90,000 annually in direct revenue to keep our Food Pantry shelves stocked when donations are low and helps fund our housing programs. Clothing vouchers were distributed to 519 clients needed clothing for themselves and their children in 2016.

Financials 2016 Total Income $2.84M Income Source Amount % Gifts In Kind $1,398,347.01 49% Government Grants $125,137.87 4% Other Community Grants $248,309.23 9% Individuals $403,276.82 14% Faith Groups & Organizations $58,093.62 2% Business $58,591.27 2% Thrift Store $203,832.00 7% Rental Income $130,536.98 5% Events $124,308.72 4% Interest/Dividend/Investment $86,675.19 3%

2016 Expenses $2.70M Expense Source Programs Thrift Store Fundraising Administration

% 87% 5% 4% 4%

2016 Notable Numbers

2016 Liabilities & Net Assets Liabilities

$494,987

Net Assets

$1,411,797

Total Liabilities & Net Assets

$1,906,784

2015 Liabilities & Net Assets Liabilities

$497,266

Net Assets

$1,377,405

Total Liabilities & Net Assets

$1,874,671

20K

Pound increase in food donations

300+

Food drives held

2016 Assets Current Assets Total Assets

$889,196 $1,906,784

3.7K

Calls answered by our housing and rental assistance team

$250

Worth of food leveraged for every $100 cash donation

2015 Assets Current Assets Total Assets

$776,521 $1,874,671

$340K

$1.4M

Total funded from 81 fulfilled grant requests In-kind donations

Community Service 27 Years Of Service In Our Community

Our Mission Our Vision  Preventing hunger  and End hunger. homelessness by helping House hope. people help themselves.

Advisory Board

Board of Directors Debby Thrailkill/President Lighting Supply, Inc

Robert Ming Quadrant Law Group

Ken Bowen Bowen Real Estate

Matthew Conrad/ Treasurer, Conrad LLP

Andrew Morrow Savills-Studley

Dennis Kuhl Angels Baseball

Andrew Oberweger Econsortium

Larry Mount Retired

Christiana Parsons Cabi, California

Robert Nelson Retired

Brandon Stillman Canterbury Consulting

Maryken Plaia Union Bank

Mike Thompson UBS-The Thompson/ Katzaroff Financial Group

Steve Severy American Diversified Dental

Lori Mazan/Secretary Leading From Center, Inc Ken Bowen Bowen Real Estate Cheryl Flohr Parker Aerospace Kerry Franich Severson & Werson Frank Hathaway Retired Ken James Clearly Innovative Tom Koutroulis Waste Management, Inc. Casey Micheil Choc Children’s Hospital At Mission Viejo

Ted Wells Ted Wells Living: Simple LLC David White Latasi Group

Mike Stuhley Goscan, Inc. & Formtran, Inc. Bob VanEvery Rockwell Collins

Kathy Wilbur Toshiba

South County Outreach 7 Whatney, Suite B, Irvine, CA 92618 949.380.8144 www.sco-oc.org