2016 Insurance Services Marketing Strategy

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and contact an insurance agent, creating an online sales pipeline. ... Social Media ... Direct Mailers. Marketing. Campa
2016 Insurance Services Marketing Strategy Submitted by: Jonika Horton Manager, Business Unit Marketing

2016 Insurance Services Marketing Strategy Targeted lead generation marketing program to create a consistent, recognized brand identity for the Insurance line of business. • The series of landing pages allows our members to get a quote and contact an insurance agent, creating an online sales pipeline. • Uses a thematic , repeatable approach throughout the year to promote different types of insurance while aligning to seasonality. Campaign themes: • Houses, hybrids or humans (Property, Auto, Life) • Four walls, four wheels or four legs (Property, Auto, Pet) • Hounds, homes & holiday guests (Holiday Version)

• Mopeds, minivans or motorhomes (Auto, RV, Motorcycle) • Life, loft or luxury vehicle (Condo / Renters, Life, Auto) • Bikes, boats or buses (Motorcycle, Boat, RV)

Channel-Marketing Strategy Utilize digital strategies such as geo-targeting, paid search, email, landing pages, re-targeting and display banner ads as well as in-branch components. Digital Targeted Emails Landing Pages First Tech Ads Retargeting Banner Ads Paid Search Social Media Geo-targeting Website

Emails Display

Banners Marketing Campaign

In branch

SEM Social

In-branch InLighten Screens Posters Handouts Other Direct Mailers

Campaign Example Home Auto & Life Insurance: Digital Assets Email

Landing Page 1 – Select a State

Get a Quote Tool Banner Ad

Landing Page 2 – Get a Quote

Campaign Example Home Auto & Life Insurance: Print Assets Teller Row

Direct Mail / In Branch Handout

Poster

Additional Campaign Themes Home Insurance

Home, Auto & Life Insurance

Auto, RV & Motorcycle Insurance

RV, Boat & Motorcycle Insurance

Home, Auto & Pet Insurance

Holiday Theme

Key Performance Indicators & Insights Channel Insights

Key Performance Indicators

Display Media drove

Awareness

Media Impressions

13.7 M

54%

of traffic

Lead Generation

Emails Opened

Consideration

54 K

Email

42%

Landing Page Sessions

FT.com banners

14.5 K

Engagement

Online Leads

1.8 K

29% Paid Search

Success

10%

of Total Insurance Policies and Premium

20%