53% 53% 38% 48% 58% 63%

Workforce Transformation Strategy: A Spotlight On Southeast Asia (SEA)

Workforce transformation in SEA will improve security and enable your employees to meet your business goals. Workforce technology that enables employees helps you win, serve, and retain customers Device technology should uniquely map to your employees’ needs to help them get the job done.

63%

48%

Improving customer experience is a top business priority

Devices that improve information flow help to attract and retain talent

58% New device demand will be driven by better user experience

Newer PC hardware can address the security challenges of modern-day IT environment complexity Most firms in SEA have complex IT environments due to the presence of multiple devices, platforms, and operating systems. Device user authentication remains vulnerable

75%

Newer PC hardware is significantly more secure than older hardware

75%

Mixing of different generations of device hardware adds to security risk

58%

Mixing of mobile devices with PCs in the environment adds to security risk

52%

Workforce transformation in SEA will allow employees to deliver in a complex IT environment Firms need to rationalize their technology provider portfolio to develop a winning workforce transformation strategy.

53% Large no. of vendor relations make PC lifecycle management challenging

53% Security breaches are a PC life-cycle management challenge

38% Ability to work remotely through improved IT support is a priority

Our SEA Spotlight Paper delivers insights on the trends, drivers, and challenges of delivering winning workforce transformation. Read more. Methodology In this study, Forrester conducted a CATI survey of 327 IT and business decision-makers across organizations in China, India, Japan, SEA (Singapore, Malaysia, Indonesia, and the Philippines), South Korea, and ANZ (Australia, New Zealand). Source: A study conducted by Forrester Consulting on behalf of Dell, September 2016