). The ClinCard Prepaid Mastercard is issued by Transact Payments Limited pursuant to li
A Better Patient Experience
ClinCard & mPal: Two Powerful Solutions in One Patient Touchpoint
Better Engagement, Compliance and Retention The barriers to patient recruitment, retention and protocol adherence can have a significant impact on clinical research. According to CenterWatch, the average dropout rate across all clinical trials is around 30 percent; highlighting the importance of patient technologies that make clinical trial participation easier. Greenphire, the global leader in clinical payment automation and mProve Health, a leading provider of mobile technologies for patient engagement and electronic clinical outcome assessments (eCOA), have partnered to deliver an integrated mobile solution that gives patients access to their ClinCard information in mPal. Combining these two solutions into one patient app will boost study engagement, retention, and protocol adherence.
The Solution
“Both mProve Health’s mobile engagement solution and Greenphire’s ClinCard have proven to be valuable assets for ICON’s clients. Combining these two solutions into one patient touchpoint aligns perfectly with our model for delivering patientcentric services to our sponsors.” Gretchen Goller, Global Head of Patient Recruitment, ICON plc
mPal is a robust, regulatory-compliant mobile solution for patients to receive study appointment and medication reminders, access their study visit schedule, documents, research site, and education materials, among other services such as the ability to request a lab courier pickup. Through this exclusive partnership, clinical trial participants who are receiving payments or reimbursements via the world’s most widely accepted and adopted participant payment solution, Greenphire’s ClinCard, can have real-time access to their balance and payment history directly through mPal. The combined solution will improve the patients’ clinical trial experience and make it easier for them to fulfill study commitments.
For more information on this integration, contact mProve Health (
[email protected]) or Greenphire (
[email protected]).
The ClinCard Prepaid Mastercard is issued by Transact Payments Limited pursuant to licence by Mastercard International. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission.
www.greenphire.com
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