Adapting to a D Adapting to an I

Adapting to a D Do’s

Don’ts

Get to the point

× Get emotional

Fact based data

× Be aggressive

Be specific

× Come unprepared

Speak at a fast pace

× Talk too much

Be organized Skip small talk

× Take a long time to respond

Focus on results

× Miss deadlines

Be punctual

× Schedule a long meeting

What to say “In order to get the best result…..” “If you want to be able to compete....” “The fastest way to…….” “In order to win……” “The bottom line is …….”

Adapting to an I Do’s

Don’ts

What to say

Make time for small talk

× Shut them down

“What do you think about…..”

Speak enthusiastically

× Rush through the conversation

“How would you feel about....”

× Ignore their feelings

“I think we can win them over if…….”

Talk about experiences and relating to people Ask about what they think and how they feel

× Continually cancel meetings

Maintain balance between fun and results

× Communicate only in writing

Follow up with a brief to do list

× Focus solely on numbers

Be a good listener

“The best way to make a good impression is……” “I want you to be involved”

Adapting to an S Do’s Patient and empathetic Dependable Cooperative team player Slower pace Good listener Likes harmony Predictable

Don’ts × Rush them to make decisions × Regularly cancel meetings × Forget to share the whys behind changes × Forget to give them time to process

Consistent

What to say “You can help the team by…..” “Take the weekend to think about it and we will schedule a time to get back together....” “The team consensus is …….” “The reason for this change is……”

Adapting to a C Do’s Stick to data and facts

Don’ts

Use a slow paced tone

× Reference theories or feelings

Present the pros and cons

× Rush through the conversation

Follow up in writing

× Be emotional

Come prepared and organized Be punctual

What to say “The data shows …..” “In order to avoid errors….” “The best proven approach is….”

× Focus on errors-focus on “Let’s look at the facts and determine the best course of solutions action….” × Make small talk × Ignore analytics