in complex environ- ments is made incrementally and iterated to learn and adjust. The plan is changed when new learnings
Agile Change Management
in a Nutshell
Sustainability
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Version 1.1
In di vi d
nce ma
In d
Sy st em
Pl a n
Visualize Goal Fullfillment
ge an Ch
Sy st e
Act Improvement
sk
sk
isk
sk Ri
Ri
Ri
R
Time
Prioritize change initiatives based on bandwith, readiness and dependencies.
Disengaged or change saturated.
1 Lead Time
Plan Plan Visualize and understand process. Find root cause to problems.
SMART Goals
p er i m ent
Do Do Enable and motivate people to try new things. Experiment to learn about new solutions based on hypotheises.
Am I doing it right?
Sense of urgency and eagerness to improve.
System Performance
Visualize & communicate it!
Baseline Before Change
Specific, Measurable, Achievable, Relevant and Time-bounded.
Che ck
Poster by:
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in complex environments is made incrementally and iterated to learn and adjust. The plan is changed when new learnings arise.
Improvement Areas
Collect data for baseline & analysis. Benchmark others This infographic is based on Concepts from Lean, Agile, DMAIC and The Standard by ACMP.
Evaluate outcome and check results. Feedback to people involved in the test.
Handle the Unknown
Act
Check
Adjust hypthotesis and reinforce new behaviour
tive ec p s
Retr o
Ex
Assert statistical significance using hypothesis test.
Change
vs
3 Cost
Do
Goal Fullfillment
Goal
Help! Too many things at once
2 Quality
Performance After Change
Agile Change Management
Individual Change
Translate voice of the customer into Critical to Quality factors. Assess individualsʼand organizational change readiness.
or rf Pe
Happy Customer
Chang eS tr m
Reward hard and focused work, and set the mood for the next improvement.
ge han C l ua d i nce iv ma r o rf e P
Assess, Define & Prioritize
l ua
Su s
y t i l i b a n i ta
Change Strategy
y eg at
Celebration!
Reinforced to support intrinsic motivation..
New Capabilities to enable ownership.
Join our training in Agile Change Management with Joel Ståhl on dandypeople.com
Agile Change Process
Ownership & Motivation
&
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Learn and adjust.
Complex
Complicated
Chaos
Obvious