annual report 2017 - Dufry

Mar 7, 2018 - DISTRIBUTION. CENTERS. PORTION OF TURNOVER 2017. KEY REPORTED DATA 2017. Number of shops. Sales area in m². Employees in FTE ...... Credit card receivables with a maturity of up to 4 days are included as cash in transit. Short- term investments are included in this position if they are highly ...
10MB Sizes 7 Downloads 774 Views
ANNUAL REPORT 2017

FOCUS STORY

MEMORABLE CUSTOMER SHOPPING EXPERIENCE WITH THE NEW GENERATION STORE: read the focus story on the digital strategy on page 30 – 35. 3

DUFRY GROUP – A LEADING GLOBAL TRAVEL RETAILER DUFRY AG (SIX: DUFN; BM&FBOVESPA: DAGB33) IS A LEADING GLOBAL TRAVEL RETAILER OPERATING OVER 2,200 DUTY-FREE AND DUTY-PAID SHOPS IN AIRPORTS, CRUISE LINES, SEAPORTS, RAILWAY STATIONS AND DOWNTOWN TOURIST AREAS. DUFRY EMPLOYS OVER 29,000 (FTE) PEOPLE. THE COMPANY, HEADQUARTERED IN BASEL, SWITZERLAND, OPERATES IN 64 COUNTRIES ON ALL FIVE CONTINENTS.

ANNUAL REPORT 2017 CONTENT

1 2 3 4

MANAGEMENT REPORT Dufry at a Glance 6 – 7 Highlights 2017 8 – 9 Message from the Chairman of the Board of Directors Statement of the Chief Executive Officer 14 – 18 Organizational Structure 19 Board of Directors 20 – 21 Group Executive Committee 22 – 23 Dufry Investment Case 24 – 25 Dufry Strategy 26 – 79 Dufry Divisions 46 – 65

10 – 13

SUSTAINABILITY REPORT Sustainability 80 – 92 Community Engagement 93 – 98

FINANCIAL REPORT Report of the Chief Financial Officer 102– 105 Financial Statements 107 – 212 Consolidated Financial Statements 108 – 201 Financial Statements Dufry AG 202 – 211

GOVERNANCE REPORT Corporate Governance 213 – 236 Remuneration Report 237 – 250 Information for Investors and Media 252 – 253 Address Details of Headquarters 253

5

1 Management Report DUFRY ANNUAL REPORT 2017

DUFRY AT A GLANCE

TURNOVER

GROSS PROFIT

IN MILLIONS OF CHF

IN MILLIONS OF CHF

8,800

5,000

8,400

4,900

71 %

4,800

70 %

7,800 7,200

MARGIN

4,500

69 %

4,200

68 %

6,600

3,900

67 %

6,000

3,600

66 %

5,400

3,300

65 %

3,000

64 %

2,700

63 %

2,400

62 %

4,800 4,200 3,600

2,100

61 %

3,000

1,800

60 %

2,400

1,500

59 %

1,200

58 %

1,800 1,200

900

57 %

600

56 %

600

300

55 %

0

0

54 %

2013

2014

2015

2016

2013

2017

EBITDA¹

2014

2016

2017

2015

2016

2017

NET EARNINGS

IN MILLIONS OF CHF

IN MILLIONS OF CHF

1,060

220

1,020

200

960 900

180

840

160

780

140

720

120

660 600

100

540 480

80

420

60

360

40

300 240

20

180

0

120

- 20

60 0

- 40 2013

2014

2015

¹ EBITDA before other operational result

6

2015

2016

2017

2013

2014

NET SALES BY PRODUCT CATEGORY 2017 5 % OTHER 2 % LITERATURE & PUBLICATIONS 3 % ELECTRONICS

32 % PERFUMES & COSMETICS

11 % TOBACCO GOODS

14 % LUXURY GOODS

NET SALES BY DIVISION 2017

21 % NORTH AMERICA

22 % SOUTHERN EUROPE AND AFRICA

16 % WINE & SPIRITS

17 % FOOD, CONFECTIONERY & CATERING

21 % LATIN AMERICA 26