Apprenticeships - Gateshead Health NHS Foundation Trust

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BUSINESS ADMINISTRATION. 06. WORK EXPERIENCE. 08. QE RESOURCES. 10. CONTENTS. 3. LEARNING AND DEVELOPMENT. An apprentice
LEARNING AND DEVELOPMENT PROSPECTUS

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WELCOME TO QE GATESHEAD We are Gateshead Health NHS Foundation Trust, better known as QE Gateshead. Based in the North East of England we provide a range of health services from our leading facilities including the Queen Elizabeth Hospital, Dunston Hill Day Hospital, QE Metro Riverside and Bensham Hospital, all within Gateshead. We also run a range of services from Blaydon Primary Care Centre and Washington Primary Care Centre, as well as a specialist unit in Houghton-le-Spring for patients who require rehabilitation care. Established in 2005 we were one of the first foundation trusts in the country and since then have consistently delivered the highest levels of care for patients. We employ around 3,400 staff and currently provide 580 hospital beds across Gateshead. Alongside a full range of local hospital services, we provide breast screening services for Gateshead, South Tyneside, Sunderland and parts of Durham – and we are the North Eastern hub for the National Bowel Cancer and AAA Screening Programmes, covering a population of around seven million people. We provide cutting edge care from some of our state-of-the-art facilities including a £32m Emergency Care Centre, a £12m Pathology centre of excellence and the beautifully designed North East surgery centre. Our maternity services are rated among the very best in the country and our work treating gynaecological cancers has built up a national and international reputation. We also run the Gateshead Fertility Centre, one of the top ten IVF clinics in the country which has created hundreds of new families in the North East over the last decade.

Our primary focus is on providing excellent general health services to our local community, complemented by key specialist areas including gynaecology, maternity, palliative care and old age psychiatry.

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CONTENTS HEALTH (CLINICAL HEALTHCARE SUPPORT)

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BUSINESS ADMINISTRATION 06 WORK EXPERIENCE 08 QE RESOURCES 10

LEARNING AND DEVELOPMENT An apprenticeship is a work-based training programme designed around the needs of employers, which lead to a nationally recognised qualification. Apprenticeships are used to train new and existing employees and provide them with new skills. Anyone over the age of 16 who is not in full time education can apply to be an apprentice.

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INTERMEDIATE APPRENTICESHIP IN

HEALTH CLINICAL HEALTHCARE SUPPORT Attendance: Full Time Start date: September Duration: 1 year

Day: Monday – Friday Time: 7.5 hour days Based at: Queen Elizabeth Hospital

COURSE OVERVIEW This apprenticeship provides the skills and knowledge needed to support doctors, nurses and allied health professionals when they provide healthcare. A typical Health Care Assistant in Gateshead NHS Foundation Trust will support patients with their day to day care including: • Helping patients to wash and dress • Making and changing beds • Helping patients to eat and drink • Taking and recording their basic observations, such as blood pressure checks, temperature and pulse checks • Helping patients to the toilet and assisting with their mobility needs • Assisting with patients overall comfort and wellbeing

On this course you will study eleven mandatory units for the diploma including communication, health and safety, the role of the health and social care worker and safeguarding individuals. You then have the choice of optional knowledge and competence units that enables you to choose units that are specific to your job role or clinical area, such as move and position individuals, support individuals to meet personal care needs and preparing individuals for health care activities. As a Health Apprentice, with the support of your Managers, you will become an effective member of a team, supporting the Trusts vision to provide ‘high quality care for all’. One of the great things about healthcare apprenticeships is that the skills and knowledge you gain can be transferable anywhere and this apprenticeship will also give you the opportunity to expand your skills within a national public sector organisation.

If you are looking to gain valuable experience within a busy clinical area in a Hospital, then the QE needs YOU. 4

ENTRY REQUIREMENTS HOW WILL I BE ASSESSED?

QUALIFICATIONS NEEDED

You will build a portfolio of evidence against the relevant standards which will include, observation, professional discussion, reflective accounts/candidate reports, witness testimonies and assignments.

5 GCSEs grade A - E, including Math’s and English Language

HOW WILL I BE TAUGHT? Taught sessions will be delivered by your Tutor/ assessor who is a professional experienced practitioner. PowerPoint presentations, group activities and use of ICAN (e-portfolio) etc. will be used to cover a variety of teaching styles.

REQUIRED EXPERIENCE We welcome all applicants without any prior experience or knowledge in this area. You will need motivation to achieve and have a passion to gain skills enabling you to progress this as a career in the future. You will develop the necessary skills and knowledge to support doctors, nurses and allied health care professionals when they provide healthcare.

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INTERMEDIATE APPRENTICESHIP IN

BUSINESS AND ADMINISTRATION Attendance: Full Time Start date: September Duration: 1 year

Day: Monday – Friday Time: 7.5 hour days Based at: Queen Elizabeth Hospital or Bensham General Hospital

COURSE OVERVIEW This Apprenticeship is about playing an important support role within the NHS.

This type of work requires a strong sense of responsibility, accuracy and attention to detail.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job. You must enjoy working with people and need to be confident as you may be dealing with telephone and face to face enquiries from patients, visitors or other colleagues in the Organisation.

One of the great things about Business Administration is that the skills and knowledge you gain can be transferrable anywhere and this apprenticeship will give you the opportunity to expand your skills within a national public sector organisation. Administration is also an excellent starting point to move into management roles once you have more experience.

As a Business Administration apprentice, with support from Managers you will be an effective member of a team, supporting the Trusts vision to provide ‘high quality care for all’.

Are you aged 16 or over with a strong interest in Business and Administration?

You will achieve this through the completion of a wide range of administrative activities such as: • Producing documents such as notes from meetings, patient letters etc. • Accessing, altering and updating patient information databases or paper based notes • Meeting and greeting patients and visitors when attending various appointments or accessing services within the Organisation • Sending the daily post, or faxing and photocopying confidential documents

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This Apprenticeship is an excellent route if you’re hoping to gain knowledge and experience of public sector administration processes. It will also enable you to develop a number of transferrable skills, in a variety of roles, which will support your future development.

ENTRY REQUIREMENTS HOW WILL I BE ASSESSED?

QUALIFICATIONS NEEDED

A mixture of assessment methods will be used on this programme, including assignments, online testing, portfolio and observation of practice in the workplace to evidence competency.

5 GCSEs grade A - E, including Math’s, English and IT.

HOW WILL I BE TAUGHT? Taught sessions will be delivered by your Tutor/ assessor who is a professional experienced practitioner. PowerPoint presentations, group activities and use of ICAN (e-portfolio) etc. will be used to cover a variety of teaching styles.

REQUIRED EXPERIENCE We welcome all applicants without any prior experience or knowledge in this area. You will need motivation to achieve and have a passion to gain skills enabling you to progress this as a career in the future.

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WORK EXPERIENCE PROGRAMME Attendance: four to five days Placement dates: April – November Based at: Queen Elizabeth Hospital

OVERVIEW Work experience placements are essential to young adults who would like to experience the world of work and gain information about a range of careers in order to make informed career choices.

Work placements are offered in a number of different areas across the Trust for those who wish to gain a broader understanding of specific areas. Among the departments that support our work experience programme are:

Providing work experience placements enables the Trust to build invaluable links with the surrounding community through working with local educational establishments. By providing work experience for students of all ages throughout the Trust, we hope that we will be viewed as an excellent employer for the future.

• Wards • Physiotherapy • Maternity • Nursing • Theatres ...and many more Some departments offer work experience placements on an ad-hoc basis and others have specific weeks when they offer their work experience programmes.

If you are a student at a local Gateshead school, or at college and are thinking of a career in the NHS, then the QE Gateshead Work Experience Project is for you!

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HOW DO I APPLY?

HOW OLD DO I NEED TO BE?

Our online application process opens at the beginning of December and closes at the end of January every year. This can be found on our Trust website along with full details of placement dates and placement areas.

We offer placements from the age of 15 years old. If you are aged 15 and currently in Year 10 at the time of your placement we can offer you shadowing within an Administration setting. Students aged 15 years old and currently in Year 11 are eligible for a placement within a clinical area and if you are aged 16 years old you are able to take part in our Medical shadowing programme.

HOW WILL I PREPARE FOR MY PLACEMENT? You will be invited to a half day Induction which will equip you with all of the essential knowledge and information in order for you to enjoy your placement at the Trust.

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QE RESOURCES In return for the hard work and commitment putting our patients first entails, we continue to invest both money and time in our staff, in their existing roles and for their future career development.

• Manage the Trust Centre for Vocational Training Qualifications

LIBRARY

• Manage the delivery of Vocational Training Qualifications by local Higher Education providers

The Library Service is open 24/7 to all Trust staff and students on placement here:

• Manage & support the development of Skills for Life provision

• Enquiry service – friendly support and advice on using all library resources

• Manage & support the Learning Representative provision

• IT access, including Internet and health databases

• Manage Apprenticeship Programmes

• Basic and advanced information skills training • Books and journal loans. Inter-library loans • Literature searching service • Photocopying, Scanning • Access to online library catalogue

CLINICAL SUPPORT CENTRE The state-of-the-art facility includes a threebedded ward area and a fully equipped simulation room with attached operator/ observation room. The centre is a central hub in the organisation for clinical educational activity and caters for: • Skills training, simulation training & course hosting • Coordination of medical undergraduate activity within the organisation • In-house training & income generation

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LEARNING AND DEVELOPMENT

• Manage Work Experience Programmes

STAFF LEARNING ZONE The Staff Learning Zone is a staff only facility based in the Jubilee Wing (next to ward 21). The purpose of this facility is to offer staff somewhere to use a PC, to browse the internet or use email in a relaxed environment away from their workplace. It is also a place where people can come to learn new skills or build on existing ones or to access resource material on learning opportunities.

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I find an apprenticeship valuable because you receive on-the-job training and you’re also gaining a qualification at the same time. I have acquired life skills, which I will be able to develop further throughout my career. An apprenticeship is definitely worthwhile! Charys Urwin

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FIND OUT MORE Contact: QE Gateshead Learning and Development Team Tel: 0191 445 2690 Email: [email protected]

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