Avoiding unnecessary referral for - NHS Evidence

glaucoma: use of a repeat measurement scheme. Provided by: Bexley Clinical Commissioning Group (CCG). Publication type: Quality and productivity example.
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Quality and Productivity: Proven Case Study

Avoiding unnecessary referral for glaucoma: use of a repeat measurement scheme Provided by: Bexley Clinical Commissioning Group (CCG) Publication type: Quality and productivity example

Sharing good practice: What are ‘Proven Quality and Productivity’ case studies? The NICE Quality and Productivity collection provides users with practical case studies that address the quality and productivity challenge in health and social care. All examples submitted are evaluated by NICE. This evaluation is based on the degree to which the initiative meets the NICE Quality and Productivity criteria: savings, quality, evidence and implementability. The assessment of the degree to which this particular case study meets the criteria is represented in the summary graphic below. Proven Quality and Productivity examples are case studies that show evidence of implementation and can demonstrate efficiency savings and improvements in quality.

Evidence summary

Originally published: December 2011 Last reviewed: April 2016 Last updated: April 2016

Page 1 of 9 This document can be found online at:

https://www.nice.org.uk/localPractice/collection

Quality and Productivity: Proven Case Study

Changes since the previous version Published Quality and Productivity case studies are reviewed annually. One year after the case study has been published in the Local Practice Collection, the submitter of the case study is contacted to ask if there is further information relevant to the case study, and the case study updated as required. The case study has been amended to meet NICE style and any additional changes to this case study are outlined in the table below.

Update

Case study section

Introduction

No changes

Savings

No changes

Quality

No changes

Evidence

Updated to include locations where the service is currently available.

Implementation

No changes

Details of initiative Purpose

To reduce the number of unnecessary suspect glaucoma referrals to the hospital eye service in Bexley, thereby improving quality of referral, generating savings and releasing capacity.

Description (including scope)

A glaucoma repeat measurement scheme, in which the referring optometrist conducts the repeated test him/herself prior to referral or non-referral, was set up in 2005 for all patients who were registered with GPs in the Bexley area. The aim of the scheme was to enable optometrists/ophthalmic medical practitioners to refine their own referrals for suspected glaucoma before deciding Page 2 of 9 This document can be found online at:

https://www.nice.org.uk/localPractice/collection

Quality and Productivity: Proven Case Study whether or not a patient should be referred to a hospital eye service. Glaucoma-related activity within the hospital eye service can account for approximately 20% of outpatient appointments. Most referrals originate from high street optometrists as a result of a routine sight test paid for either by the NHS, through the General Ophthalmic Services (GOS) or privately by the patient. The terms of the contract for NHS sight testing do not include funding for additional tests; therefore optometrists often have little choice but to refer patients for these tests to be performed in hospital, even though they could easily be conducted in primary care with appropriate funding. Referrals for suspect glaucoma have increased significantly since NICE published ‘Glaucoma: diagnosis and management of chronic open angle glaucoma and ocular hypertension’ (NICE clinical guideline 85) and are expected to rise over time with changes in population demographics and ethnicity. Contact tonometry is used in hospital clinics for measuring intraocular pressure. Non-contact tonometry is most commonly used by U