Sep 27, 2017 - software company. We focus on better customer and ... critical data and past medical history from HIS (He
Best Practices of eHealth Andrus Altrov Industry62 Oslo Innovatsioon Week: e-ESTONIA - explore the most advanced digital society 27 th of September 2017
Industry62 is a human -centered software company. We focus on better customer and employee experiences, smarter business strategies and more efficient data governance.
DEVELOPER TECHNICAL ARCHITECT
DESIGNER
DATA ARCHITECT
Our international team has 100+ members.
HELSINKI
TALLINN
TURKU TAMPERE TARTU
CONCEPT CREATION WEB APPLICATIONS
MOBILE APPS COACHING
WHAT WE DO
SERVICE DESIGN COOL DIGITAL STUFF
STRATEGY
WEBSITES
UX
KUEHNE+NAGEL
MICROSOFT
SWEDBANK RAMIRENT OUR CLIENTS
DANSKE BANK
SKYPE TELE2
FORTUM
UNIBET
TELIA
CASE:
eAmbulance
The Problem
Patient information is not available on site
No report sharing
Hospital don’t have report in advance
Whom to bill?
Reports on paper
The Solution
• The process starts from call to Emergency Call Center (112) • Ambulance doctor enters emergency case data during emergency treatment using eAmbulance Application (iPad) • Doctor enquires patient timecritical data and past medical history from HIS (Health Information System) • Doctor sends Emergency visit summary to HIS
• Patient arrives to hospital, hospital can enquire these summary documents from HIS
CASE:
Communication Portal For GP:s and Patients
The Problem
Factors Contributing to Early Mortality
44% Behaviour
McGinnis, et al., Health Affairs; 21(2), 2002
33% Genetics
17% Social
6% Environment
0,1%
Medical care
Where do clients look for information? A study followed 1000 adults during one month.
329
Sought professional help
471
Didn’t seek any help
800 Had health problems
Green, LA. Fryer, GE Jr. Yawn, BP. Lanier, D. Dovey, SM (2001). ‘The ecology of medical care revisited.’ New England Journal of Medicine, 344(26): 2021–2025
Model of care Health information is carried by the client. If a client is unprepared, it wastes healthcare time and resources. CITIZEN
HEALTHCARE PROFESSIONAL
SPECIALISED CARE
Need assessment is done by phone or email
Need assessment Care plan Tests Procedures Consultation Referral
Tests Procedures
The Solution
New model of care CITIZEN
Virtual need assessment
80%
NURSE Need assessment Care plan Tests Procedures Consultation Referral
DOCTOR
CONSULTANT
Need assessment Care plan Test Procedures Consultation Referral
of health problems could be solved virtually
Test Procedures
Self-service portals Decision support Big data Simulation Statistical analyzes
Health Portal for GP:s and Patients PATIENT
SYSTEM
PATIENT MODULE
DOCTOR
DOCTOR MODULE
DATABASE
Family health center for patients (web and mobile)
Family doctor workplace (web and mobile)
Functionalities • Secure messages to the doctor • Appointment requests • Virtual need assessment • Suggestions for parents • Child growth surveillance • Health Certificates • Prolong e-prescriptions • Sickness notes • Collect health information • Personal health profile • ….