Best Practices of eHealth - Invest in Estonia

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Sep 27, 2017 - software company. We focus on better customer and ... critical data and past medical history from HIS (He
Best Practices of eHealth Andrus Altrov Industry62 Oslo Innovatsioon Week: e-ESTONIA - explore the most advanced digital society 27 th of September 2017

Industry62 is a human -centered software company. We focus on better customer and employee experiences, smarter business strategies and more efficient data governance.

DEVELOPER TECHNICAL ARCHITECT

DESIGNER

DATA ARCHITECT

Our international team has 100+ members.

HELSINKI

TALLINN

TURKU TAMPERE TARTU

CONCEPT CREATION WEB APPLICATIONS

MOBILE APPS COACHING

WHAT WE DO

SERVICE DESIGN COOL DIGITAL STUFF

STRATEGY

WEBSITES

UX

KUEHNE+NAGEL

MICROSOFT

SWEDBANK RAMIRENT OUR CLIENTS

DANSKE BANK

SKYPE TELE2

FORTUM

UNIBET

TELIA

CASE:

eAmbulance

The Problem

Patient information is not available on site

No report sharing

Hospital don’t have report in advance

Whom to bill?

Reports on paper

The Solution

• The process starts from call to Emergency Call Center (112) • Ambulance doctor enters emergency case data during emergency treatment using eAmbulance Application (iPad) • Doctor enquires patient timecritical data and past medical history from HIS (Health Information System) • Doctor sends Emergency visit summary to HIS

• Patient arrives to hospital, hospital can enquire these summary documents from HIS

CASE:

Communication Portal For GP:s and Patients

The Problem

Factors Contributing to Early Mortality

44% Behaviour

McGinnis, et al., Health Affairs; 21(2), 2002

33% Genetics

17% Social

6% Environment

0,1%

Medical care

Where do clients look for information? A study followed 1000 adults during one month.

329

Sought professional help

471

Didn’t seek any help

800 Had health problems

Green, LA. Fryer, GE Jr. Yawn, BP. Lanier, D. Dovey, SM (2001). ‘The ecology of medical care revisited.’ New England Journal of Medicine, 344(26): 2021–2025

Model of care Health information is carried by the client. If a client is unprepared, it wastes healthcare time and resources. CITIZEN

HEALTHCARE PROFESSIONAL

SPECIALISED CARE

Need assessment is done by phone or email

Need assessment Care plan Tests Procedures Consultation Referral

Tests Procedures

The Solution

New model of care CITIZEN

Virtual need assessment

80%

NURSE Need assessment Care plan Tests Procedures Consultation Referral

DOCTOR

CONSULTANT

Need assessment Care plan Test Procedures Consultation Referral

of health problems could be solved virtually

Test Procedures

Self-service portals Decision support Big data Simulation Statistical analyzes

Health Portal for GP:s and Patients PATIENT

SYSTEM

PATIENT MODULE

DOCTOR

DOCTOR MODULE

DATABASE

Family health center for patients (web and mobile)

Family doctor workplace (web and mobile)

Functionalities • Secure messages to the doctor • Appointment requests • Virtual need assessment • Suggestions for parents • Child growth surveillance • Health Certificates • Prolong e-prescriptions • Sickness notes • Collect health information • Personal health profile • ….

Thank you!

www.industry62.com