Bruges, accessible for everyone - Visit Bruges

Bruges ACCESSIBLE FOR EVERYONE

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BRUGES ACCESSIBLE FOR EVERYONE

Bruges is a city that goes straight to your heart. Medieval mystery, unembarrassed Burgundian and has been a world city for ages.

Go and explore the mysterious ‘reien’ (canals), the veins of the city, and immerse yourself in the Golden Age of Bruges.

Since centuries, the Bruges canals connect the city to the sea, a guarantee for wealth and prosperity. International tradespeople built Bruges to become one of the largest Hanseatic cities. In the 15th century, the city flourished like never before. Large parts of the medieval patrimony remained almost intact. It is only logical that the entire city centre was recognised as world heritage by the UNESCO.

Older tourists, holidaymakers with a temporary or permanent disability or people who need extra comfort or care can visit Bruges without a care in the world. This brochure was written in cooperation with Inter and Visit Bruges. It offers all the necessary information to prepare a trip to Bruges.


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HOW SHOULD YOU USE THIS BROCHURE? � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 5 VISIT & EXPERIENCE� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 8 RESTAURANTS & CAFÉS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 22 PUBLIC TOILETS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 40 INFORMATION OFFICES � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 50 WHERE TO STAY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 52 Hotels � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 53 Guest rooms � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 53 Hostels � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 54 Youth and group holiday centres � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 54 CARE AND MOBILITY AIDS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � p. 56 TRAVELLING TOWARDS FLANDERS / TRANSPORT AND PARKING � � � � � p. 57

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HOW SHOULD YOU USE THIS BROCHURE?

We created an attractive route with a minimum of obstacles. There are a lot of cobblestones in the centre of Bruges, that is a fact. This walk is largely on cobblestones, but usually they are flat and evenly laid. Rounded cobblestones were avoided to the greatest extent. The handy removable map with descriptions tells you exactly which route you should take to avoid obstacles. Every aspect of an accessible tourist visit to Bruges was mapped out. This brochure provides information about museums and attractions, pubs, restaurants, public toilets and tourist information offices. The numbers on the map refer to more detailed information in the brochure itself. You can also read all about accessible accommodation, care, tools, transport and parking.


Our information is based on objective expert inspections on the spot. For more detailed information about each building or site, you can view the detailed report on www.toevla.be (available in Dutch only). Some of the locations were added based on tips and good experiences of people with disabilities. We do not claim that all listed initiatives are autonomously wheelchair accessible. We made a selection of the more accessible businesses and facilities in Bruges. On the basis of the descriptions, you can decide for yourself which locations are more or less suitable or which preparations you can make to make it work.

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VISIT & EXPERIENCE The detailed descriptions show to what degree a certain attraction or parts of the attraction are accessible to visitors with limited mobility. They also indicate which obstacles you can encounter or where you might possibly need a helping hand. If an attraction or museum has amenities for visitors with a visual or learning disability, this is also stated and indicated by means of the following headings:

Facilities for visitors with limited mobility

Restaurants, cafés and public toilets Using the thumb system for the most important measurement data and the detailed pictures of the adapted toilets you can decide if a cafe, restaurant or toilet is suitable for you. Because of continuous changes in restaurants, cafes and toilets, it is possible that some information may be out of date. We therefore recommend you contact the business before your visit. If you note that a location has been moved, renovated or closed, you can notify this fact to Inter at [email protected] or +32 50 40 73 73.

accessible

Facilities for visitors with a learning disability

accessible with assistance

this is an access problem

Facilities for people with visual impairments

n.a.

not applicable

Facilities for deaf or hearing impaired persons

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Accommodation and information offices For accommodation and information offices VISITFLANDERS has developed accessibility labelling:

The label A+ means that the building is accessible in a comfortable and independent way.

The label A means that we consider the building to be basically accessible; that it can be used by most people with limited mobility, but that it is possible that extra effort or a helper is required.

Learn more about the accessibility labels? Navigate to www.visitflanders.com/accessibility


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VISIT & EXPERIENCE ON THE WALK 1 Sint-Salvatorskathedraal 2 Oud Sint-Jan 3 Sint-Janshospitaal 4 Onze-Lieve-Vrouwekerk 5 Stadshallen and Belfort 6 Historium 7 Bruges Beer Museum 8 Basiliek van het Heilig Bloed 9 Stadhuis 10 Brugse Vrije 11 Groeningemuseum 12 Hof Arents 13 Brouwerij De Halve Maan 14 Begijnhof 15 Minnewater

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CLOSE TO THE WALK p. 9 p. 9 p. 10 p. 11 p. 11 p. 12 p. 12 p. 13 p. 13 p. 14 p. 15 p. 15 p. 16 p. 16 p. 17

16 17 18 19

Stadsschouwburg Choco-Story Frietmuseum Kantcentrum

p. 18 p. 18 p. 19 p. 20


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Sint-Salvatorskathedraal

Bruges’ oldest parish church (12th-15th century) has amongst its treasures a rood screen with organ, medieval tombs, Brussels tapestries and a rich collection of Flemish paintings (14th-18th century). The treasury of the cathedral houses paintings by Flemish Primitives like Dirk Bouts and Hugo van der Goes. The nave of the church is easily accessible via a

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threshold-free entrance along SintSalvatorskerkhof. Sint-Salvatorskathedraal Steenstraat, 8000 Bruges +32 50 33 61 88 www.sintsalvator.be [email protected]

Oud Sint-Jan

Whoever enters the Old St. John site will certainly admire the tangible presence of the rich history of Bruges. Here was one of Europe’s earliest hospitals. Later, the nineteenth-century St. John’s Hospital was also built here with its large, communal wards. These spaces were restored after the closure of the hospital and are now part of the conference and events centre Old St. John Site. They are particularly suitable for the organisation of meetings and conferences, fairs, events and all kinds of celebrations. The site has several entrances which are not all equally accessible. The access from the Mariastraat is the most accessible. No special parking spaces


are available. You may need some help to open the door at the main entrance of the event centre and at the slope of the entrance via the Mariastraat. The side entrance to the catering business is perfectly usable. Most areas inside are easily accessible. There are two toilets fitted with grab rails, but the space in the toilet is narrow and the free space next to the toilet bowl is 70 and 73 cm respectively. Oud Sint Jan Mariastraat 38, 8000 Bruges +32 50 47 61 00 www.oudsintjan.be [email protected]

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Sint-Janshospitaal

In St. John’s Hospital, worth more than eight centuries of history, pilgrims, travellers and the sick were cared for by sisters and brothers. The medieval wards and the accompanying church and chapel house an impressive collection of archives, art works, medical instruments and six works by Hans Memling. To visit: the Diksmuide attic, the old dormitory and adjacent guardian room and pharmacy. The corridor in which the pharmacy is located can be entered through the herb garden. You can get up to the entrance of the pharmacy and watch from the corridor into the pharmacy, but the pharmacy cannot be entered by wheelchair user due to the two steps. The museum is quite easily accessible for wheelchair users. You may need some help here and there on the somewhat steep slopes or when opening

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a heavy door. Not all, but most rooms are accessible. 1 hall through a small platform lift, the other rooms by a sufficiently large lift. The buttons on the elevator have relief indications for people with visual impairments. The exhibited material is good to visit for a wheelchair user. In the adapted toilet you may need help because of the narrow space and incorrect placement of the grab rail. The museum has two ‘Plus Cases’ which were developed specifically for children with hearing and visual impairments. That way, they can explore the museum at their own pace. Sint-Janshospitaal Mariastraat 38, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]

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Onze-Lieve-Vrouwekerk

The 115.5 meter high brick tower of the Church of Our Lady illustrates the craftsmanship of Bruges builders. The church displays a valuable art collection: the world-famous ‘Madonna and Child’ by Michelangelo, countless paintings, 13th-century painted sepulchres and the tombs of Mary of Burgundy and Charles the Bold. Good to know: the church is currently still undergoing large-scale restoration works which means the church is only partially accessible and

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many works of art are protected. The choir was restored in 2015 and the valuable church interior can be admired again in all its splendour. The nave of the church is easily accessible, you could need some help for a slope of 10% in the church. Onze-Lieve-Vrouwekerk Mariastraat, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]

Stadshallen and Belfort

Bruges Belfry and Halls are a protected monument and recognized as world heritage. Bruges’ most important tower stands 83 meters tall and houses a carillon with 47 silver-toned bells. In the reception area, visitors get the chance to learn a lot on the history and function of the Bruges belfry, which is protected as world heritage. Within the Stadshallen you can admire a fantastic collection of world-famous graphic art and sculptures of the famous artist Dalí. Exhibitions and other events also take place here.

The access path and yard are made of flat cobblestones. The Garemijnzaal is the easiest to reach and access. The rooms on the first floor are accessible by lift, but help may be needed on some steeper slopes on the route and at the narrower stretch upon exiting the elevator on the first floor. The adapted toilet in the courtyard is easily accessible. The other adapted toilets are too small. In front of the building on the market square you will find a tactile model with information in Braille. Stadshallen and Belfort Markt 7, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]


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Historium

Relive the golden age of Bruges! Seven historic themed rooms take you back in time to a day in 1435, including through film and special effects. Hear the romantic story of Jacob, an apprentice of Jan van Eyck, and discover the interactive exhibition space with touchscreens, the panoramic view of the Market and the Duvelorium Grand Beer Cafe, the only themed Duvel pub in the world. You get in through an alternative entrance with lift. The story follows a specific route. A wheelchair user has to leave this route at various times in order to take the lift. Historium provides guidance to find your way on the alternative route. The floor is paved here and there, but the cobblestones are quite

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Historium Markt 1, 8000 Bruges +32 50 27 03 11 www.historium.be [email protected]

Bruges Beer Museum

The Bruges Beer Museum is set up on the upper floors of the former post office building on the Market. With an iPad Mini as a guide you can discover the most fascinating aspects of beer (and that includes trying some). You study the Belgian – and Bruges – beer history, you will get to known various beers and flavours, you will discover the subtleties of the brewing process, ... The kids tour lets children discover the story of the ‘Bear of Bruges’. The museum is

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flat. The bar, Duvelorium, is accessible, but there are only high tables (96 cm). There is an accessible toilet with the necessary free space and grab rails. Just next to the door handle inside there is little space. The texts in the experience attraction are rather small and not legible for everyone. The audio guide allows you to experience everything in your own language. A loop is provided for the hearing impaired.

not wheelchair accessible, but the blind and visually impaired can listen to all the texts on the iPad. In that case, 1 iPad will be provided with 2 headphones for the blind or visually impaired person and his/her companion. Bruges Beer Museum Breidelstraat 3, 8000 Bruges +32 479 35 95 67 www.brugesbeermuseum.com [email protected]


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Basiliek van het Heilig Bloed

The double church, dedicated to Our Lady and St Basil in the 12th century and basilica since 1923, consists of a lower church which has preserved its Romanesque character and a neo-Gothic decorated upper church. The relic of the Holy Blood is stored in the upper church. The completely refurbished treasury with numerous valuable works of art is also worth a visit. The lower church can be reached without crossing any thresholds, but the circulation space at the entrance is limited and the door is quite heavy. Some small areas can be accessed via a steep ramp. There is an elevator to take you to the upper church and treasury (use the

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speaker to call for someone to help you with the elevator). Some manoeuvring may be required to drive in and out of the elevator. The double doors to the upper church is quite heavy to open. On the first floor there are narrower, but useful passages. In the halls there is sufficient space to circulate. The material exhibited in the treasury is more difficult to see for a wheelchair user. Basiliek van het Heilig Bloed Burg 13, 8000 Bruges +32 50 33 67 92 www.holyblood.com [email protected]

Stadhuis

Bruges’ City Hall dates back to 1376 and is one of the oldest in the Low Countries. This is the place where the city has been governed for more than 600 years. An absolute must is the Gothic Hall, which is a magnificent work of art with its murals from around 1900 and its vault. The adjacent historic hall with original documents and works of art tells the history of the city council. On the ground floor, a free multimedia exhibition illustrates the evolution of the Burg.


There are two special parking places on the Burg. The access path consists of flat cobblestones. The entrance, counter and halls of City Hall are easily accessible. A wheelchair user will probably need help at the lift to keep the doors open and operate the buttons (please ask for help at the reception). There is no adapted toilet. Audio guides are available. Stadhuis Burg 12, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]

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Brugse Vrije

From this manor, whose façade dates from 1722-1727, the Bruges countryside was controlled. From 1795 to 1984, this building served as court building. Today it houses, among others, the City Archives and it is the repository of the written memory of the city. The house has an old assize court and a renaissance hall with a 16th century monumental mantelpiece in wood, marble and alabaster made by Lanceloot Blondeel. There are two special parking places on the Burg. The access path consists of flat cobblestones. The entrance is difficult to access. A steep ramp can be placed on the 3 steps. You may need a strong

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push here. At the reception and counter enough circulation space is provided, but there is no lowered and drive-under part. There is a 15 cm-threshold at the entrance to the reading room. The Renaissance Hall can be reached and is accessible without thresholds. You may need some help to open the double doors. Large print explanations are available in the Renaissance Room. Brugse Vrije Burg 11A, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]


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Groeningemuseum

The Groeninge Museum offers a varied overview of the history of Belgian graphic art, highlighted by the world famous Flemish primitives. In addition, you also admire neoclassical top notch paintings from the 18th and 19th centuries, master pieces from Flemish expressionism and post-war modern art. At the Guido Gezelleplein, less than 200 meters from the museum, there are two adapted parking spaces. You can avoid the rounded cobblestones of the path through the courtyard and a steep slope by taking side alley Groeninge. It has flat cobblestones. The entrance through the double doors is without thresholds.

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All rooms are sufficiently large and easily accessible. The slope to the shop is somewhat steeper. All paintings are visible to everyone. All texts in the works are legible for everyone. The space on the route to and inside the adapted toilet is narrow, but usable with assistance or some manoeuvring. A grab rail is provided. The sink is difficult to use. Special guided tours can be requested for persons with visual impairments. Groeningemuseum Dijver 12, 8000 Bruges +32 50 44 87 43 www.museabrugge.be [email protected]

Hof Arents

The character-filled surroundings of the Hof Arents will charm many visitors. It will bring you an irresistible combination of impressive history and warm romance. The Hof Arents, situated along the picturesque canals, creates a unique atmosphere with its tall trees, hidden benches, mysterious artwork and stunning views of the Church of Our Lady and the House of the Lords of Gruuthuse.

You can literally see the world pass by here: tourist boats sail by and people walking marvelled on the square while the clop of horse-drawn carriages resounds throughout the day. The Hof Arents can be reached via wide paths in flat cobblestones without having to overcome thresholds. The museum is not accessible. At the entrance there are stairs and the upstairs is only accessible by stairs. Hof Arents Dijver 16, 8000 Bruges


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Brouwerij De Halve Maan

The Halve Maan is an authentic, historic brewery in the centre of Bruges. This brewery is a family business with a tradition of six generations of brewers since 1856. This is where Bruges’ city beer ‘Brugse Zot’ is brewed, as well as the triple beer Straffe Hendrik. There is little parking in the area, but you can drive right up to the front. Access to courtyard and terrace is wide enough and built in flat cobblestones. As a wheelchair user, you can only

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Brouwerij De Halve Maan Walplein 26, 8000 Bruges +32 50 44 42 22 www.halvemaan.be [email protected]

Begijnhof

The ‘Princely Beguinage Ten Wijngaarde’ with its white-coloured house fronts, tranquil convent garden and beguinage museum was founded in 1245. This piece of world heritage used to house beguines, emancipated women who were admittedly layman, but still conducted a devout and celibate life. Nowadays, the Beguinage is inhabited by the nuns of the Order of St. Benedict. The Beguine’s House gives a good idea of what daily life was like in the 17th century. Please note that the gates are irrevocably closing at 6.30 pm. Make sure to choose

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reach the courtyard and reception with the shop of the brewery. The brasserie, toilets and the brewery can only be reached by stairs. During the brewery tour, visitors must take many narrow and steep stairs.

the entrance closest to the Minnewater to avoid the steep bridge. You will have to cross over rounded cobblestones, but the entire inner circle of the Beguinage consists of flat cobblestones, which you can easily drive on. Begijnhof Begijnhof 24-28-30 8000 Bruges +32 50 33 00 11 www.visitbruges.be [email protected]


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Minnewater

In the south of Bruges is the Minnewater, a small rectangular lake surrounded by trees and the adjacent Minnewater park. The tragic love story of Minna and her beloved Stromberg resulted in a popular legend which tells us that eternal love will befall couples who cross the Minnewater Bridge. It makes Minnewater a very romantic place. Enjoy the surroundings seen from the Minnewater Bridge, one of the benches along the lake or explore the peaceful Minnewater park. Most streets and paths here are easy to drive and walk on. Minnewater, 8000 Bruges


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Stadsschouwburg

The Bruges City Theatre (1869), one of Europe’s best preserved city theatres, was fully restored in 2001. The austere Neo-Renaissance façade of this Royal Theatre conceals a palatial foyer and a majestic auditorium. Contemporary dance and theatre performances and concerts are organised here. The building is accessible via a somewhat steep slope through the alternative entrance at the side of the building (Adriaan Willaertstraat). There are special parking spaces in the area. The theatre has designated places on the ground floor equipped for wheelchair access and for the hearing impaired.

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Stadsschouwburg Vlamingstraat 29, 8000 Bruges +32 50 44 30 60 www.ccbrugge.be [email protected]

Choco-Story

The chocolate museum submerges its visitors in the history of cacao and chocolate. From the Mayas and the Spanish conquistadores to contemporary connoisseurs. But you can also try something yourself during a workshop or demonstration. Choco-Story offers activities tailored to visitors with specific disabilities. And of course a little tasting is also involved! There is a program for visually impaired and blind people, for deaf and hearing-impaired visitors and for people with a learning or a physical disability. More information and an application form can be found on choco-story-brugge.be/ENG/ workshops.htm.

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Both groups should mention in advance that they want to use these places. The elevator call buttons are in a corner and on the ground floor the space for the elevator is quite narrow, but usable. Throughout the building you may need help to open the double swinging doors. There is an adapted toilet with grab rails, although the space in the toilet and next to the door is quite narrow.

The 15th century building is difficult to access for wheelchair users. At the entrance you have to cover four steps. There is not always enough room to turn and the lift is rather small. There is an adapted toilet with a private section, the people at the desk will be able to inform you. The spaces are narrow, but it can be done. Choco-Story Wijnzakstraat 2 8000 Bruges +32 50 61 22 37 choco-story-brugge.be [email protected]


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Frietmuseum

This didactic museum sketches the history of the potato, Belgian fries and the various accompanying sauces and is housed in one of the most beautiful buildings in Bruges: Saaihalle. Upon presentation of your ticket you enjoy € 0.40 discount on a packet of Belgian fries (in the basement). The Adriaan Willaertstraat has two adapted parking spaces. The access path is easily accessible. You may need some help to open the door and for the short steep slope at the entrance. The entrance is quite spacious, you can easily circulate in the halls and the floors are accessible by lift


(110 x 124 cm). The corridor to the lift on the ground floor is a bit narrow, but usable. Some furniture and display cases are more difficult to use and not visible from the wheelchair, just like the texts are sometimes too small. Space is limited in the adapted toilet, so you cannot turn in it. There is free space next to the toilet bowl. There is only one grab rail to the open side of the toilet bowl. Frietmuseum Vlamingstraat 33, 8000 Bruges +32 50 34 01 50 www.frietmuseum.be [email protected]

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Kantcentrum

At the Lace Museum you will learn all about the early days of lace, the basic techniques and stitches, the lace types and their geographical origin, the lace industry past and present and the Bruges lace education. Attention is paid to the appreciation of the craftsmanship and the aesthetic side. And there is also the contemporary and the international appeal of lace. Bruges Lace Museum is interactive and uses multimedia applications. With your admission ticket to the museum you can also attend the lace demonstrations in the Lace Centre between 2 and 5 pm (not on Sundays and public holidays). This is how you will experience a fascinating total experience of lace in Bruges and beyond. On the access route you have to negotiate the cobblestones, but they are well laid. Furthermore, the entrance and all halls are easily accessible by wheelchair. There is a drive-under counter. A spacious lift with Braille

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markings brings you to all floors. In 2 places the call buttons for the lifts are a bit less accessible. The experience elements are easily accessible and can be used from a wheelchair. The exhibited objects and texts are clearly visible. There are mirrors in the showcases, for example, which make it possible to see the lace from the wheelchair. The shop is easily accessible and the toilet has the necessary free space and grab rails. A box for the blind is available, in which the different types of lace can be felt. The texts in the museum are available in large print at the counter. The film clips are subtitled. Tailored guided tours and workshops can be organised. Kantcentrum Balstraat 16, 8000 Bruges +32 50 33 00 72 kantcentrum.eu [email protected]


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RESTAURANTS & CAFÉS 1 Cafedraal 2 Gelateria Da Vinci 3 De IJsbeer 4 Ginger Bread 5 Meridian 3 6 ‘t Brugs Pitahuis 7 Quick Brugge - Markt 8 #Food 9 Arthie’s 10 Bistro Maurice 11 Brasserie Forestière 12 Brasserie Rozenhoedkaai 13 De Verbeelding 14 Delicious 15 Brasserie De Leffe 16 Den Heerd

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p. 23 p. 23 p. 24 p. 24 p. 25 p. 25 p. 26 p. 26 p. 27 p. 27 p. 28 p. 28 p. 29 p. 29 p. 30 p. 30

17 La Dentellière 18 Lilaloe 19 Loungebar B-In 20 Manna & Co 21 Maximilaan van Oostenrijk 22 Maxim’s Lunch 23 McDonald’s 24 Panos 25 Salade Folle 26 Sint-Janshoeve 27 ‘t Minnewater 28 Tearoom De Proeverie 29 Tearoom Tommaso 30 Tonka 31 Verdi

p. 31 p. 31 p. 32 p. 32 p. 33 p. 33 p. 34 p. 34 p. 35 p. 35 p. 36 p. 36 p. 37 p. 37 p. 38


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Cafedraal

Zilverstraat 38, +32 50 34 08 45 www.cafedraal.be, [email protected]

ENTRANCE Height of the step

n.a.

Width of the narrowest entrance door

90 cm

HALL Table: wheelchair accessible Limited

TOILET Width of the narrowest passage to the toilet (door or hallway)

88 cm

Toilet door

88 cm

Free space in front of the toilet Free space next to the toilet Number of grab rails

2

93 cm 85 cm 2

Gelateria Da Vinci

Geldmuntstraat 34, +32 50 33 36 50 www.davinci-brugge.be, [email protected]


2 cm


90 cm



85 cm

Toilet door

90 cm


90 cm 83 cm 1


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3

De IJsbeer

Noordzandstraat 73, +32 50 33 35 34 www.deijsbeer.be, [email protected]


5 cm


90 cm



100 cm

Toilet door

90 cm


4

58 cm 90 cm 2

Ginger Bread

Sint-Amandsstraat 29, +32 492 85 00 83 [email protected]


n.a.


90 cm



97 cm

Toilet door

78 cm

Free space in front of the toilet Free space next to the toilet Number of grab rails 24

120 cm 73 cm 1 BRUGES ACCESSIBLE FOR EVERYONE

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Meridian 3

Markt 3, +32 50 33 50 32 [email protected]


n.a.


63 cm



86 cm

Toilet door

87 cm


6

96 cm 72 cm 2

‘t Brugs Pitahuis

Philipstockstraat 35, +32 50 67 76 11


7 cm


85 cm



90 cm

Toilet door

90 cm


92 cm 74 cm 2


25

7

Quick Brugge - Markt

Markt 14, +32 50 33 19 79 [email protected]


n.a.


70 cm



88 cm

Toilet door

85 cm


8

113 cm 65 cm 2

#Food

Oude Burg 30, +32 50 70 76 70 www.hashtagfood.be


n.a.


120 cm

HALL Table: wheelchair accessible Yes


85 cm

Toilet door

86 cm


26

120 cm 30 cm 0


9

Arthie’s

Wollestraat 10, +32 50 33 43 13 www.arthies.be, [email protected]


5 cm


92 cm



70 cm

Toilet door

82 cm


10

117 cm 83 cm 2

Bistro Maurice

Walstraat 11, +32 50 61 18 11 www.bistro-maurice.be, [email protected]


n.a.


90 cm



86 cm

Toilet door

86 cm


126 cm 100 cm 0


27

11

Brasserie Forestière

Academiestraat 11, +32 50 34 20 02 www.brasserieforestiere.be, [email protected]


8,5 cm


99 cm



87 cm

Toilet door

77 cm


12

120 cm 100 cm 2

Brasserie Rozenhoedkaai

Pandreitje 1 A, +32 50 33 97 10 [email protected]


n.a.


100 cm



68 cm

Toilet door

93 cm

Free space in front of the toilet Free space next to the toilet Number of grab rails 28

120 cm 50 cm 2 BRUGES ACCESSIBLE FOR EVERYONE

13

De Verbeelding

Oude Burg 26, +32 50 33 82 94 www.deverbeeldingbrugge.be


4 cm


81 cm



70 cm

Toilet door

88 cm


14

75 cm 90 cm 1

Delicious

Wollestraat 30, +32 50 33 28 38 [email protected]


n.a.


77 cm



90 cm

Toilet door

86 cm


147 cm 87 cm 2


29

15

Brasserie De Leffe (Lace Hotel)

‘t Zand 5, +32 50 33 33 50 www.leffebrugge.be


n.a.


90 cm



77 cm

Toilet door

67 cm


16

84 cm 90 cm 0

Den Heerd (Hotel Montanus)

Nieuwe Gentweg 76, +32 50 35 44 00 www.denheerd.be


n.a.


90 cm



90 cm

Toilet door

87 cm


30

120 cm 90 cm 2


17

La Dentellière

Wijngaardstraat 33, +32 50 33 18 98 www.ladentelliere.be, [email protected]


n.a.


90 cm



66 cm

Toilet door

81 cm


18

70 cm 100 cm 0

Lilaloe

Zonnekemeers (Site Oud Sint-Jan), +32 50 33 94 24 www.lilaloe.be, [email protected]


3 cm


64 cm



86 cm

Toilet door

83 cm


117 cm 73 cm 2


31

19

Loungebar B-In

Zonnekemeers (Site Oud Sint-Jan), +32 50 31 13 00 www.b-in.be, [email protected]


3 cm


90 cm



90 cm

Toilet door

83 cm


20

117 cm 73 cm 2

Manna & Co

Katelijnestraat 46, +32 50 34 06 17


2 cm


84 cm



95 cm

Toilet door

87 cm


32

130 cm 70 cm 2


21

Maximilaan van Oostenrijk

Wijngaardplein 16, +32 50 33 47 23 www.maximiliaanvanoostenrijk.be [email protected]


n.a.


60 cm



85 cm

Toilet door

85 cm


22

90 cm 93 cm 0

Maxim’s Lunch

Vlamingstraat 38, +32 476 55 54 27


8 cm


104 cm



90 cm

Toilet door

77 cm


70 cm 150 cm 0


33

23

McDonald’s

Steenstraat 40, +32 50 34 28 80 www.mcdonalds.be


n.a.


120 cm



90 cm

Toilet door

91 cm


24

95 cm 90 cm 2

Panos Brugge - Zuidzandstraat

Zuidzandstraat 29, +32 50 33 31 58 www.panos.be


5 cm


98 cm



100 cm

Toilet door

87 cm


34

95 cm 87 cm 0


25

Salade Folle

Walplein 13, +32 474 36 25 33 www.saladefolle.com, [email protected]


n.a.


93 cm



90 cm

Toilet door

76 cm


26

96 cm 60 cm 0

Sint-Janshoeve

Zonnekemeers (Site Oud Sint-Jan), +32 50 82 03 15 www.stjanshoeve.be, [email protected]


n.a.


64 cm



90 cm

Toilet door

83 cm


117 cm 73 cm 2


35

27

‘t Minnewater

Wijngaardstraat 28, +32 50 33 57 46


n.a.


90 cm



87 cm

Toilet door

87 cm


28

98 cm 94 cm 0

Tearoom De Proeverie

Katelijnestraat 6, +32 50 33 08 87 www.deproeverie.be, [email protected]


5 cm


85 cm



62 cm

Toilet door

85 cm


36

95 cm 104 cm 2


29

Tearoom Tommaso (Hotel Portinari)

‘t Zand 15, +32 50 34 10 34 www.portinari.be [email protected]


n.a.


114 cm



86 cm

Toilet door

75 cm


30

106 cm 106 cm 0

Tonka

Walplein 18, +32 495 20 73 99 www.tonkatearoom.com, [email protected]


n.a.


85 cm



86 cm

Toilet door

86 cm


96 cm 90 cm 0


37

31

Verdi

Vlamingstraat 5, +32 50 34 42 43 www.verdibrugge.com, [email protected]


5 cm


90 cm



78 cm

Toilet door

86 cm


38

83 cm 83 cm 0


39

PUBLIC TOILETS ON THE WALK 1 Station Brugge (Sint-Michiels) 2 Station Brugge (Centrum) 3 Parking ‘t Zand 4 Oud Sint-Jan 5 Stadshallen 6 Historium

40

AWAY FROM THE WALK p. 41 p. 41 p. 42 p. 42 p. 43 p. 43

7 Bibliotheek Lode Zielens 8 Hema 9 Stedelijk Conservatorium 10 Bibliotheek De Biekorf 11 Dienstencentrum ‘t Reitje 12 SNT volwassenenonderwijs 13 Meeting in Brugge Congresbureau 14 Dienstencentrum De Balsemboom 15 Kanaaleiland

p. 44 p. 44 p. 45 p. 45 p. 46 p. 46 p. 47 p. 47 p. 48


1

Public toilet Station Brugge (Sint-Michiels)

Balkonrotonde

PATHWAY ENTRANCE TO THE TOILET

TOILET DOOR Clearance in front of the toilet door 150 cm Width of the toilet door

100 cm

INSIDE THE TOILET Dimensions toilet space

216 x 216 cm

Clearance space in the toilet area

150 cm

Free space in front of the toilet

120 cm

Free space next to the toilet

90 cm

Number of grab rails

1

Sink

2 Public toilet Station Brugge (Centrum)

Stationsplein



88 cm


202 x 198 cm


135 cm


128 cm


80 cm


2

Sink BRUGES ACCESSIBLE FOR EVERYONE

41

3 Public toilet Parking ‘t Zand

‘t Zand 21



91 cm


265 x 130 cm


130 cm


66 cm


120 cm


2

Sink

4 Public toilet Oud Sint-Jan

Mariastraat 38



83 cm


143 x 163 cm


125 cm


117 cm


73 cm


2

Sink

42


5 Public toilet Stadshallen

Markt 7



89 cm


220 x 160 cm


150 cm


144 cm


103 cm


2

Sink

6 Public toilet Historium

Markt 1



93 cm


176 x 237 cm


150 cm


120 cm


100 cm


2


43

7 Public toilet Bibliotheek Lode Zielens

Westmeers 33



76 cm


142 x 170 cm


120 cm


72 cm


80 cm


2

Sink

8 Public toilet Hema

Steenstraat 73-75



100 cm


320 x 184 cm


150 cm


120 cm


90 cm


2

Sink

44


9 Public toilet Stedelijk Conservatorium

Sint-Jakobsstraat 23



93 cm


153 x 157 cm


90 cm


80 cm


100 cm


2

Sink

10 Public toilet Bibliotheek De Biekorf

Kuipersstraat 3



87 cm


144 x 225 cm


140 cm


150 cm


90 cm


2


45

11 Public toilet Dienstencentrum ‘t Reitje

Annuntiatenstraat 34



84 cm


147 x 150 cm


100 cm


110 cm


40 cm


0

Sink

12 Public toilet SNT volwassenenonderwijs

Langerei 26



85 cm


150 x 220 cm


150 cm


150 cm


93 cm


2

Sink

46


13 Public toilet Meeting in Brugge Congresbureau

Hoogstraat 37-41



87 cm


147 x 162 cm


115 cm


110 cm


86 cm


0

Sink

14 Public toilet Dienstencentrum De Balsemboom

Ganzenstraat 33



88 cm


195 x 160 cm


100 cm


86 cm


80 cm


0


47

15 Public toilet Kanaaleiland

Bargeplein



80 cm


160 x 207 cm


150 cm


150 cm


96 cm


2

Sink

48



49

INFORMATION OFFICES

50


26

4

7

3 15

2

14

4 19 13 8

28

16

8

8

1 10 20

6

Information office ‘t Zand (Concertgebouw) 29 13

12

24 3

1 ‘t Zand, situated in the centre of Bruges 11 at the Info Office 25 1 Concertgebouw, is the central info 21 and30reservation point for 27 tourism and culture. 17 4 The glass entrance doors 14 are heavy to open by yourself. Apart from that, the information office is easily accessible. There is a 18 lowered, drive-under 3Most leaflets and brochures can 26 counter. 2 easily be accessed. The computers and information kiosks can 4 19 8 be operated by wheelchair users. 28 Brochures are available in 16 7 Braille and large print.

10 20 ‘t Zand, +32 50 44 46 46, www.visitbruges.be,[email protected] 13 25

30 Information office Stationsplein (Station) 21

1

27

17 in the station, at the A second information office is located 14 park next to the station building at Stationsplein. You can 12 3 reserved and adapted parking spaces. The station has no 15 threshold, but the surface in flat cobbles is not always in good 19 condition. The information office is located in the hallway to the platforms. The entrance is sufficiently wide and through an automatic door. At the desk there is a lowered and drive-under section for wheelchairs. The leaflets are easily accessible for 15 everyone.

11 2

1

11

Stationsplein, +32 50 44 46 46, www.visitbruges.be, [email protected]

18

17

Information office Markt (Historium)

16

22 2 10

31 1

6

5

6 7

7

5

5

The third information office in the Historium on 13 is located 15 12 the Market. You may need a little push on the cobblestones of the Market. You get in through an alternative entrance with lift. 14 9 6 There is ample circulation space and there is a lowered and drive-under section at the desk. Digital information is more 5 difficult to access by wheelchair users. The furniture is not 10 lowered and cannot be driven under. Alternatively, wheelchair users can use a computer at the low level counter. You can ask 9 8 at the desk staff.

Markt 1, +32 50 44 46 46, www.visitbruges.be, [email protected] 7 9

23

12 14 8

13


51

WHERE TO STAY HOTELS, GUEST ROOMS, HOSTELS & YOUTH AND GROUP HOLIDAY CENTRES

52


You will find detailed accessibility information and pictures of these holiday accommodations in our brochures ‘Accessible holiday accommodations in Flanders and Brussels’.

HOTELS 1 Academie Wijngaardstraat 7-9 8000 Bruges +32 50 33 22 66 [email protected] www.hotelacademie.be 2 Boterhuis Sint-Jakobsstraat 40 8000 Bruges +32 50 34 15 11 [email protected] www.boterhuis.be 3 De Medici Potterierei 15 8000 Bruges +32 50 33 98 33 [email protected] www.hoteldemedici.com 4 Golden Tree Hotel Hoefijzerlaan 21 8000 Bruges +32 50 33 87 31 [email protected] www.goldentreehotel.be 5 Grand Hotel Casselbergh Hoogstraat 6 8000 Bruges +32 50 44 65 00 [email protected] www.grandhotelcasselbergh.com


6 Lace Hotel ’t Zand 5 8000 Bruges +32 50 34 83 34 [email protected] www.lacehotel.com 7 Martin’s Brugge Oude Burg 5 8000 Bruges +32 50 44 51 11 [email protected] www.martinshotels.com 8 Montanus Nieuwe Gentweg 78 8000 Bruges +32 50 33 11 76 [email protected] www.montanus.be 9 Oud Huis De Peellaert Hoogstraat 20 8000 Bruges +32 50 33 78 89 [email protected] www.depeellaert.be

GUEST ROOMS 10 Maison Bousson Blekerijstraat 30 8310 Bruges (Assebroek) +32 50 33 23 37 [email protected] www.maisonbousson.be

53

HOSTELS 11 Domein Aan de Plas Blankenbergsedijk 73-75 8000 Bruges +32 493 51 30 92 [email protected] www.aandeplas.be 12 Bauhaus Langestraat 133-137 8000 Bruges +32 50 34 10 93 [email protected] www.bauhaus.be 13 Snuffel Hostel Ezelstraat 42 8000 Bruges +32 50 33 31 33 [email protected] www.snuffel.be

54

14 Jeugdherberg Europa Baron Ruzettelaan 143 8310 Bruges (Assebroek) +32 50 35 26 79 [email protected] www.jeugdherbergen.be 15 Jeugdherberg

Herdersbrug

Lodewijk Coiseaukaai 46 8380 Bruges (Dudzele) +32 50 59 93 21 [email protected] www.jeugdherbergen.be

YOUTH AND GROUP HOLIDAY CENTRES 16 De Karmel Torhoutse Steenweg 406 8200 Bruges (Sint-Andries) +32 50 38 04 84 [email protected] www.dekarmel.be


55

CARE AND MOBILITY AIDS

You need medical care while on holiday? As a tourist in Flanders you can call upon a regional service or independent nurses who operate near your holiday address. Contact a nursing service as quickly as possible so that you can discuss the possibilities and conditions on time. A few big organisations that can help you include: > The Wit-Gele Kruis Kruis (White-Yellow Cross) is a home nursing organization with branches all over Flanders. You can find the contact addresses per province on www.wgk.be (in Dutch).

> The Flemish Association for Independent Nurses (VBZV) lists where you can go for home nursing on the website www.verplegingthuis.be (in Dutch). You can contact a nurse directly to discuss your concrete requests. > Home nursing and other forms of care can also be arranged via a local or regional social service or joint venture. Het Vlaams Agentschap Zorg en Gezondheid (Flemish Agency Care and Health) familiarises you with the offerings via this website: www.zorg-en-gezondheid.be (in Dutch).

You need mobility aids while on holiday? You need a hospital bed, hoist, scoot mobile, etc. at your holiday address? Then you can obtain your requirements from a local lending service. Some devices, usually lighter items, must be collected; other items can be delivered to and/or installed at your holiday address. In Bruges, you can turn to one of the lending services below. Not all mobility aids are available in every lending service. We advice you to contact them in advance.

56

Thuiszorgwinkel CM (non-members pay an additional fee) Legeweg 154, 8200 Sint-Andries (Bruges) +32 50 32 80 20 www.thuiszorgwinkel.be Medishop (Bond Moyson) (non-members pay an additional fee) Torhoutse Steenweg 221, 8200 Sint-Andries (Bruges) +32 56 23 02 30 [email protected] www.bondmoyson.be


TRAVELLING TOWARDS FLANDERS

By train Eurostar, TGV & Thalys

ICE

In 1st class on Eurostar, TGV and Thalys, there are one or more locations for wheelchairs. This means you can travel in comfort without having to move out of your wheelchair. These positions are alongside spacious toilets laid out especially for wheelchair passengers. Ask to have one of these locations allocated to you when you make your booking. The sales staff will reserve one for you, subject to availability. So that these facilities can be accessible to everyone, Eurostar, Thalys and TGV provide special rates so that wheelchair passengers and their attendants can travel in first class for a second class fare.

ICE trains (Brussels-Cologne-Frankfurt connection) also provide facilities for wheelchair travellers. However, in ICE trains, these are in second class, near special toilet facilities. Facilities and assistance at stations The main international stations comply to high standards of accessibility (elevators, escalators etc...), and offer assistance service on request to facilitate your arrival or departure. For detailed information, booking and assistance, go to: www.b-europe.com > Practical > Travel preparation > Mobility impaired passengers.

By Air Antwerp Airport

Brussels Airport

Read more about travelling with a reduced mobility on Antwerp Airport: www.antwerp-airport.be > Passengers > Passengers with reduced mobility.

Read more about travelling with a reduced mobility on Brussels Airport: www.brusselsairport.be > Passengers > Special assistance.

Brussels South Charleroi Airport Read more about travelling with a reduced mobility on Charleroi Airport: www.charleroi-airport.com > Passengers > PRM.


57

By Ferry Travelling to Flanders by ferry is easy and relaxing, with frequent departures, and the chance to enjoy a meal, do a little shopping – or just enjoy the cruise!

P&O Ferries - 08716 64 21 21 P&O sails from Dover to Calais in about 90 minutes, as well as offering a daily overnight service from Hull straight into Flanders at Zeebrugge (just 11 miles north of Bruges) Read more about travelling with a reduced mobility on P&O Ferries: www.poferries.com/en > Travelling with us > Accessibility.

DFDS Seaways - 0871 574 7235 DFDS Seaways sails from Dover to both Calais and Dunkirk. The services to Calais take 90 minutes, and to Dunkirk, the journey time is around 2 hours. From Dunkirk, you’re just a few miles from the border with Flanders, and around 45 minutes’ drive from the centre of Ypres. Read more about travelling with a reduced mobility on DFDS Seaways: www.dfdsseaways.co.uk > Customer service > General Information > Reduced mobility.

TRANSPORT AND PARKING IN FLANDERS

Parking

58

Navigate and park

Free or paying?

Finding somewhere to park is a lot easier using the website (in Dutch) www.navigeerenparkeer.be. This gives you a handy list of the parking spaces reserved for people with a disability. You can search and filter on a map. You can even see the dimensions and a photo of each place so that you know whether it meets all your requirements. This site also gives you detailed instructions on how to locate the reserved parking places on your GPS device.

If you have a European parking card for people with a disability, you can park for free and for an unlimited period of time in Bruges at: > a designated parking place for people with disabilities; > parking places in the blue zone; > paying parking places; > the car parks at the edge of the city. You only have to pay in the public car parks operated by Interparking and in the Kiss & Ride area at the station.


By train You will find all the necessary information on traveling by train on www. belgianrail.be/en > Customer Service > Passengers with reduced mobility. Belgian Rail provides assistance when boarding or disembarking a train in 131 stations. Find out which stations offer

(free) assistance and how long in advance you have to reserve on the website. Make your request for assistance online or by phone: +32 2 528 28 28. Also find out about the discounts that are available for Belgian Rail passengers with a disability on the website.

By bus (De Lijn) Bus

Dial-a-bus

The new De Lijn buses are equipped with a low floor, ramp and hydraulic kneeling device. The ramp can only be used safely at an accessible (raised) stop. If you want to take a regular bus, you must make a reservation one day (24 hours) in advance by phoning the dial-a-bus switchboard. That way you can be sure that your ride is wheelchair accessible.

The dial-a-bus service operates on weekdays from 6 a.m. to 9 p.m., on weekends and holidays from 8 a.m. to 11 p.m. There is room for one wheelchair user on each dial-a-bus. If you want to reserve a ride on the dial-a-bus in Flanders then you must phone the switchboard at least 2 hours in advance.

The bus also includes places reserved for people with reduced mobility. These places are located at the front of the bus near the driver and at the wheelchairaccessible door. They are marked with pictograms. You will find all the necessary information on www.delijn.be/en > Contact > Plan an accessible trip.

COLOPHON Publisher Peter De Wilde, VISITFLANDERS, Grasmarkt 61, 1000 Brussels, Belgium Legal depot D/2016/5635/31/4 Contact [email protected] More information www.visitflanders.com/accessibility Copyrights Kris Jacobs, milo-profi, Michel Vaerewijck, Jan D’Hondt, Jan Darthet Design & layout www.magelaan.be Special thanks to Inter and Visit Bruges


All rights reserved. No part of this publication may be reproduced, stored in a database or retrieval system, or be published in any form or in any way (electronically, mechanically, by print, photoprint, microfilm or any other means) without prior written permission from the publisher.

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