Case Study

an end-to-end and international service from its base in the UK. ... and long-term needs, using software tools to scope the size of ... agreed to be the best response not only to Torque's problems of physical ... UK Support Desk: 0845 302 1922.
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Case Study

Case Study The challenge

Information

Headquartered in Leeds, Torque prides itself on its innovative

Torque is an independent supply chain logistics operator offering

approach to the handling and transport of goods. The company

an end-to-end and international service from its base in the UK.

provides a full range of services, including international freight, transport and distribution, warehousing and logistics and courier services. Its technology platforms enable it to track goods along every stage of the supply chain, from the supplier’s dispatch depot

Challenges

all the way to the client’s door – no matter how far apart they may

• Disparate systems

be nor how many stages there are in between.

• Network latency issues

The system infrastructure supporting this technology was starting to feel the strain of the organisation’s success. As Torque grew it found its systems were reaching their physical limit and could not provide support for newer operating systems. Warren Voss, IT

• Capacity problems • Insufficient scalability to keep pace with demand • Slow refresh rates • Insufficient capacity to mitigate risk

Manager at Torque, says, “Our business was growing rapidly year on year and needed scalability.” Network latency and storage capacity were becoming issues and so too was environmental cost management. What’s more, Torque wanted to ensure its disaster recovery and business continuity plans were as comprehensive as possible.

Results • Comprehensive single-source solution • Scalable and modular • Releases IT time and resources and improves overall productivity • Significant cost savings on maintenance, support and backup • Reduced environmental overhead

“Our business was growing rapidly year on year and needed scalability.” Network latency and storage capacity were becoming issues and so too was environmental cost management. What’s more, Torque wanted to ensure its disaster recovery and business continuity plans were as comprehensive as possible.

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Case Study The solution ICC worked closely with the company to help assess its immediate

Included in the transition was the removal of Torque’s old kit as

and long-term needs, using software tools to scope the size of

a trade-in against the system, as part of ICC’s ITAD (IT asset

system needed. A hyperconverged data center solution was

disposal) service. We also securely wiped the data from the drives

agreed to be the best response not only to Torque’s problems of

to allow resale, thereby creating nearly zero landfill. This service is

physical constraint but to its processing, networking and storage

not something widely available from other suppliers.

capacity requirements now and in future.

As a result Torque’s ‘green footprint’ was reduced in two ways:

Torque’s systems were migrated from its legacy IT stack to a

one, its redundant equipment was disposed of considerately; and

scalable and modular hyperconverged platform from SimpliVity.

two, the system that replaced it was much more environmentally

This solution comprehensively includes storage, processing power,

friendly.

hypervisor, real-time deduplication, compression and optimization as well as powerful data management, data protection and disaster recovery capabilities. It’s a much easier platform to manage and means the company makes considerable saving on software licenses. It saves on power too: in this area alone the savings are reckoned to be £41,000 over five years. Veeam restores had been taking eight hours. A restore of a 1TB virtual machine takes around 60 to 80 seconds. This was a big selling point for Torque, as the company ha