Cloud Computing in Africa Situation and perspectives

IV.10.2 Careful preparation of cloud computing outsourcing contracts . ..... ICT sector in Africa is characterized by the very rapid development of mobile networks. .... Software as a Service (SaaS): business applications, customer relations and ...
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Regulatory & market environment

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Cloud Computing in africa

Situation and Perspectives

04/2012

Printed in Switzerland Geneva, 2012

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Te l e c o m m u n i c a t i o n D e v e l o p m e n t S e c t o r

Cloud computing in Africa Situation and perspectives April 2012

Acknowledgements This report has been prepared by an ITU expert Mr Slaheddine MAAREF from Tunisia Telecom and under the direction of the Regulatory and Market Environment Division IEE/BDT/ITU. We are grateful for his research and analysis which enabled the publication of this report.

 Please consider the environment before printing this report. © ITU 2012 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, in part or in full, without the prior written permission of ITU.

Cloud computing in Africa: Situation and perspectives

Table of contents Page Foreword ......................................................................................................................................

vii

Executive summary .......................................................................................................................

viii

I.

Introduction ........................................................................................................................

1

II.

Context of the study ............................................................................................................

1

III.

Cloud computing: definitions and characteristics .................................................................

2

III.1

Definition ..........................................................................................................................

3

III.2

Characteristics of cloud computing ..................................................................................

3

III.3

Description of the main cloud computing services ..........................................................

3

Legal framework of cloud computing...................................................................................

3

IV.1

Governance in cloud computing mode.............................................................................

3

IV.2

Comparison between the cloud computing and conventional “hosted applications” modes ...............................................................................................................................

5

IV.3

Comparison between the cloud computing and “licensed software” modes ..................

6

IV.4

Interoperability and reversibility in cloud computing ......................................................

6

IV.5

Harmonisation des règles de protection de données.......................................................

7

IV.6

Costs associated with adoption of the cloud computing model ......................................

7

IV.7

The situation of cloud computing in Africa....................................................................... IV.7.1 At the ICT development level .....................................................