Coast Hotels & Resorts

Your company, your values, your career!

HOUSEPERSON Coast Edmonton Plaza Hotel, Edmonton, Alberta Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values and leadership accountability; and as part of that culture we believe in the growth and development of our Ambassadors. The Houseperson will fulfill Coast Hotels expectations of superior customer service and uphold high standards of cleanliness in both public and back-of the-house areas at Coast Edmonton Plaza Hotel. Duties and Responsibilities: 

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Handles assigned duties, such as cleaning all back-of-house and public areas of the property, taking out garbage, stripping and waxing floors, shampooing upholstery and carpet, reporting any deficiencies to the Executive Housekeeper so appropriate work orders can be filed with Maintenance Adheres to Coast Hotels quality and industry standards when completing tasks Follows established occupational Health & Safety procedures and policies when completing tasks Ensures the security of the property, the Ambassadors, and guests when completing tasks Maintains an appropriate stock inventory of linens and guest room amenities Responds to guest requests for extra or additional amenities or items Demonstrates a superior customer service attitude with internal / external contacts Assists room attendants as needed Other duties as required

Qualifications & Skill Requirements:  Physical mobility and stamina  Professional attitude  Bondable  Basic English: written, verbal and reading comprehension  Demonstrates the Coast Core Values at all times  Secondary school diploma preferred  Detail-oriented  Good time management and organizational skills  Good communication skills  Ability to work independently and as part of a team  Previous customer service experience an asset  Workplace Hazardous Materials Information System (WHMIS) training an asset  Successful completion of Coast Service Excellence training an asset  Shifts will vary throughout the week, must also be available Saturday and Sunday:  Shifts are 2:00pm – 10:30pm Coast Hotels & Resorts offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities and more! Please submit your resume with cover letter, by April 15, 2016, in confidence, to: People & Culture Department Coast Edmonton Plaza Hotel Email: [email protected] Coast Hotels is an Equal Opportunity Employer Coast Hotels would like to thank all interested applicants. Only those selected for an interview will be contacted. Join us and be part of an exciting place to work!