Cognitive and Artificial Intelligence Systems Worldwide ... - IDC

Worldwide Semiannual Spending Forecast Snapshot: Cognitive & Artificial Intelligence (AI) Systems

Cognitive and Artificial Intelligence Systems Worldwide Spending Through 2021

$12B

2017 Worldwide Spending on Cognitive and AI Systems

$57.6B

2021 Worldwide Spending on Cognitive and AI Systems

COGNITIVE & AI SYSTEMS TOP USE CASES IN

$

$

$1.10B

$1.51B

Automated Customer Service Agents

2017

$

$.88B

$

$.94B

Diagnostic & Treatment Systems

$

$.87B $.87B

Automated Threat Intelligence & Prevention Systems Automated Preventative Maintenance

Intelligent Processing Automation

COGNITIVE & AI SYSTEMS TOP USE CASES THROUGH 2021

$

$

$5.04B

$6.13B

Diagnostic & Treatment Systems Automated Customer Service Agents

$

$4.30B

Intelligent Processing Automation

$

$3.96B

Automated Threat Intelligence & Prevention Systems

$

$3.62B

Program Advisors & Recommendation Systems

Data Source: Worldwide Semiannual Cognitive Artificial Intelligence Systems Spending Guide

Learn more about this 3rd Platform Spending Guide at:

idc.com/customerinsights