assemble the best travel technology solutions we could find.â ... global coverage, a commitment to ongoing innovation,
A SAFRAN CASE STUDY
Collaboration and Innovation Power the Corporate Travel Experience at Safran
A CASE STUDY
Ambition: Aerospace,
defense and security technology group Safran – headquartered in France – operates worldwide with more than 70,000 employees working in
60 countries.
When SAFRAN wanted a more seamless and advanced travel technology platform for employees, Sabre was selected to power its travel program. SAFRAN engineers, scientists and programmers travel the globe every week to design, build and deliver some of the world’s most advanced aircraft engines, avionics, and digital ID systems. Needless to say, this very bright and talented group has high standards when it comes to technology. They expect form and functionality that make life easier, safer and more productive.
SAFRAN
A CASE STUDY
“We wanted a travel technology partner with Eric Tilly is the head of the global coverage, a commitment to ongoing purchasing group that oversees innovation, and a team that was responsive and travel, logistics and transportation easy to work with,” says Eric Tilly. “We found it at Safran and it is his job to make all when we chose Sabre in the spring of 2014.” sure the Safran corporate travel planning and expense management Our corporate travel experience systems meet the needs of his has gotten measurably better. We’re demanding colleagues. “Because of our reach and complexity as a company, we need travel solutions that work well in any country,” says Eric Tilly. “In the past, we didn’t have the speed or sophistication that we really wanted, so we decided to search and assemble the best travel technology solutions we could find.” After an exhaustive search and thorough evaluation of options, Eric Tilly and Safran travel partners selected Sabre.
providing the best itineraries at the best prices, our expenses are more visible and more compliant, and we’ve got great partners in Sabre, BCD Travel, CDS Groupe, Concur, KDS and Axys Consultants to help us innovate and improve our systems each year to make sure we get the most for our money and the best value long-term. Eric Tilly, Head of Commodity Group, Travel, Logistics and Transportation, Safran
TECHNOLOGY TEAM EFFORT PAYS OFF WITH BETTER CORPORATE TRAVEL PROGRAM SAFRAN, a global provider of aviation, aerospace and security technology has a long tradition of technology excellence and innovation. With more than 70,000 employees working in 60 countries, the company has complex needs in travel, safety and expense tracking. SAFRAN and its key partners selected Sabre to remodel its travel technology platform to streamline booking, expenses, and traveler tracking. SAFRAN now has a universal corporate travel program that covers its busiest offices worldwide, employees are happy with the changes, and SAFRAN has a more transparent and controllable program.
SAFRAN
A CASE STUDY
SAFRAN
Eric Tilly, Head of Commod ity Group , Safran
Action: Bigger is better when it comes to global travel booking According to Eric, Sabre was chosen because of its
Sabre and KDS to make sure the available data and
worldwide scalability and accessibility. The Sabre
displays comply with the commitments, and with CDS
solution was considered more manageable across
Groupe to deploy their hotel solution at a global scale.
countries, cultures, and open to working with other
Once the travel booking platform was ready, BCD Travel
global technology partners.
agents needed to be trained.
KDS led the way on development, making sure all data
“With BCD Travel making the switch to the Sabre
connectivity between the travel booking and expense
solution getting their agents familiar with the tool was
tool and Sabre was handled properly.
challenging, but expected,” says Eric Tilly. “A few travel agents from BCD were familiar with the
BCD Travel is a key partner for Safran. As their travel
tool but we also built in plenty of training time. Sabre
management company, they manage a high number of
executed the migration training flawlessly ensuring a
« off line » bookings, and their DecisionSource
smooth transition.”
®
statistics allow Safran to measure the performance of their program. BCD Travel teams works closely with
A CASE STUDY
Outcomes: Better Safety, Better Service, and Better Expense Controls The new travel technology platform has gone well
•
The new program now covers the 15 main
beyond just a travel and expense tool. It has
countries where Safran does most of its
brought other positive changes like standardizing
business (up from seven).
how travel is managed in Safran offices around the
•
Satisfaction among corporate travelers is at 83
world and streamlining the validation and approval
percent – higher than expected considering the
of expense reports.
widespread changes for thousands of travelers. •
Safran now has overall better cost controls,
“We have a true end-to-end process for our
traveler tracking has improved, and regular
corporate travel now, that includes booking,
safety bulletins keep all employees informed
ticketing, payments and invoicing that connects
on latest alert levels and risk factors.
directly with our corporate accounting systems,” says Eric Tilly. “We’ve made significant gains in
“Our corporate travel experience has gotten
efficiency and productivity in our travel accounting;
measurably better,” says Eric Tilly. “We’re providing
it’s simply easier, faster and more accurate now.”
the best itineraries at the best prices, our expenses are more visible and more compliant,
Eric and his department follow the management
and we’ve got great partners in Sabre, BCD Travel,
principle “what gets measured, gets managed”
CDS Groupe, Concur, KDS and Axys Consultants
and corporate travel is no exception. The switch to
to help us innovate and improve our systems each
the new travel program powered by Sabre has
year to make sure we get the most for our money
driven positive results:
and the best value long-term.”
We have a true end-to-end process for our corporate travel now that includes booking, ticketing, payments and invoicing that connects directly with our corporate accounting systems. We’ve made significant gains in efficiency and productivity in our travel accounting; it’s simply easier and faster now. Eric Tilly, Safran
SAFRAN
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