POSITION SUMMARY We are looking for an all star Community Manager to join our Impact Hub Salt Lake team in continuing growth of our social enterprise community and creating an atmosphere for a high-level of collaboration among our members. Our ideal candidate is comfortable in leading and working with a small team, has great communication skills and experience in operations, and has acquired basic skills in Adobe, Wordpress, Mailchimp, and Social Media.
ABOUT IMPACT HUB Everyone has ideas for making the world a better place – Impact Hub Salt Lake is a place to make them happen. With a growing and vibrant local community of more than 300 changemakers we have created a collaborative eco-system that inspires, connects and enables people to sustainably impact society. Salt Lake is connected to a tight-knit global network of Impact Hubs from Amsterdam to Johannesburg and Singapore to San Francisco. Our members collaborate with more than 15,000 members across 80 major cities around the world. And we are just getting started. On the brink of achieving significant growth with even stronger presence and impact around the world in the years to come, we are committed to further nurture a globally diverse community of individuals and organizations united by the imagination and drive to pursue enterprising ideas for the world. Impact Hub is about people who see and do things differently. We invite you to join us!
JOB DESCRIPTION This role of Community Manager will work closely with our CEO. In addition you will lead a team of 10 volunteer community hosts and work
closely with our Board of Directors, Events Manager, Programming Director and members. The key projects to be taken up by this role will include: • Membership Growth/Marketing: o Create and improve membership growth processes o Produce content (photography, copy & design) and manage community emails and
social media o Present to groups occasionally about social innovation and Impact
Hub community • Member Support: o Create and manage processes and lead 10 volunteer community
hosts o Conduct host training o Conduct member orientations o Find ways to increase access to resources for members • Space Operations o Present at front desk to support members and give tours o Manage janitorial service to assure space is clean and comfortable o Order and stock inventory for facility o Find ways to organize the space and information to increase
collaboration o Ability to troubleshoot internet and printer issues o Manage member access to space o Manage member billing and track membership performance
WHY DO IT • To shape Utah’s social enterprise community and be the catalyst to drive
innovation • To work in a highly entrepreneurial, dynamic and flexible environment
with lots of room for autonomy and self-expression • To get the chance to work alongside highly committed pioneers in
building a global movement for impact and innovation • To build your understanding of how to leverage resources for scaleable
impact • To gain further work experience in leadership, community building, marketing,
and operations • To be part of a steadily growing network of 300+ social entrepreneurs
ARE WE A MATCH? • You have relevant work/study experience the following areas: business or
operations, performance management, entrepreneurship & startup environment, marketing • You are organized and enthusiastic about improving systems and
processes. • You are a good communicator with excellent written and verbal skills and
able to work across cultural differences. • You are passionate about and immersed into relevant topics,
developments and conversations in the field of social impact and innovation. • You have a natural interest in working with entrepreneurs, key partners
and stakeholders. • You are comfortable interacting with several stakeholders and able to
work collaboratively within multidisciplinary and distributed teams. • You are open-minded, self-reliant, and excited about being part of a
diverse, fast-paced, startup environment. • You are able to demonstrate key components of the Impact Hub
approach: entrepreneurship, collaboration, innovation and exceptional
execution ability.
JOB SPECIFICATION • Role: Full-time position • Position: Community Manager • Location: Downtown Salt Lake City • Target Salary (employee): $40,000 + Benefits • Reporting: Direct reporting to Impact Hub CEO
APPLICATION PROCESS • Please send your application to
[email protected] by July 20th,
2015 (midnight CET), including the following documents: o CV or Resume. o Link to Linked-In Profile o Personal IG handle and any brands you for which you have produced content. o 3-5 sentence answers on each of the following questions: 1) Why are
you and Impact Hub made for each other? 2) What excites you about the role of Community Manager? 3) Describe how your experience is a fit for the job description. Please note that the only candidates that will be considered are the ones that provide all the required documents. • Upon initial screening, additional interviews may be conducted. The final
decision will then be communicated in mid to late July. • Preferred starting date for the position: August 1st to August 30th. • In case of any questions, please email
[email protected]
