commvault backup appliances tech specs table ... - SLIDEBLAST.COM

COMMVAULT BACKUP APPLIANCES TECH SPECS This document provides information for the Commvault A-Series family of Backup Appliances, including the:

Commvault A210

Commvault A410

Commvault A600

NetApp E-Series 2712 NetApp E-Series DE1600

TABLE OF CONTENTS TECH SPECS ........................................................................................................................................................... 2 CONFIGURATIONS BY CAPACITY POINT ..................................................................................................... 4 COMMVAULT A600 WITH NETAPP CABLING GUIDE ................................................................................ 5 POWER AND THERMAL DATA........................................................................................................................... 7 SUPPORT INFORMATION .................................................................................................................................. 9 ENABLING SUPPORT FOR YOUR APPLIANCE ........................................................................................... 10

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TECH SPECS Below are the key technical specifications for the Commvault A-Series of Backup Appliances. Commvault A-Series

Commvault A210

Commvault A410

Commvault A600

Processor

Dual Intel E5-2620v3 (2.4GHz/6-core/15MB/85W)



Memory

32GB DDR4-2133 MHz

64GB DDR4-2133 MHz

64GB DDR4-2133 MHz

Internal HDs for deduplication database (DDB)

2 x 480GB 6GB SATA 3.5” SSDs configured in RAID 1

5 x 480GB 6GB SATA 3.5” SSDs configured in RAID 5

8 x 480GB 6G SATA 3.5" SSDs configured in RAID 5

Internal HDs for storage

7 x 3TB 6G SAS 7.2K RPM 3.5” HDs (RAID 6)

7 x 6TB 6G SAS 7.2K RPM 3.5” HDs (RAID 6)

N/A

RAID Controller

Integrated 12G SAS RAID controller



Integrated Network controllers

4 x 1GbE ports for data transfer

4 x 1GbE ports for data transfer

4 x 1GbE ports (2 ports used for management and 2 additional ports can be used for data transfer) 2 x 10GbE ports for Data Ingest (SFP+ OR RJ45 via 1 x DP Adapter)

Integrated Storage controllers

N/A

N/A

2 x 8Gb FC ports (1 x DP FC HBA) 4 x 12Gbps SAS ports (2 x DP SAS HBAs – 2 ports used for the disk shelves, 2 ports are for the additional peripherals like tape devices)

Integrated Lights Out (iLO) Management

iLO 4 Advanced License included



Optional add-in cards

10GbE Dual Port Adapter (SFP+ OR RJ45)

10GbE Dual Port Adapter (SFP+ OR RJ45)

N/A

8GB Dual Port PCIe FC HBA

8GB Dual Port PCIe FC HBA

12Gb SAS Dual Port PCIe Ext Smart HBA

12Gb SAS Dual Port PCIe Ext Smart HBA

Maximum usable deduplication pool

12TB

24TB

Operating System

Microsoft Windows Server 2012 R2



Form factor

2U

2U

2U

Dimensions (w x d x h)

44.55 x 73.02 x 8.73cm (17.54" x 28.75" x 3.44")

44.55 x 73.02 x 8.73cm (17.54" x 28.75" x 3.44")

44.55 x 73.02 x 8.73cm (17.54" x 28.75" x 3.44")

Weight

23.6kg (51.5 lbs.)

23.6kg (51.5 lbs.)

27.66kg (61 lbs.)

Power Supplies

2 x 800W hot-plug redundant



144TB (standard mode) 288TB (extended mode)

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Commvault A-Series

Commvault A210

Commvault A410

Commvault A600

Storage controllers

N/A

N/A

Dual SAS Controllers

Optional NetApp ESeries DE1600 disk shelves

N/A

N/A

Up to 4 disk shelves in standard mode and maximum of 8 per server in extended mode

Interface

N/A

N/A

SAS 12GB

Included software

N/A

N/A

SANtricity 11.20

Supported hard drives (HDs)

N/A

N/A

4TB 7.2K RPM NL-SAS HDs

Minimum capacity

N/A

N/A

36TB using 12 x 4TB HDs in base controller with RAID 6

Maximum capacity

N/A

N/A

288TB using 96 x 4TB HDs with RAID 6 across one base plus 7 expansion shelves

Maximum number of disk shelves

N/A

N/A

8 disk shelves - one base plus up to 7 expansion shelves

Form factor

N/A

N/A

2U, 12HDs

Dimensions (w x d x h)

N/A

N/A

48.26 x 55.25 x 8.64 cm (19" x 21.75" x 3.4")

Weight

N/A

N/A

27kg (59.52 lbs.)

NetApp E-Series2712

Optional DE1600 Disk Expansion Shelves- available at point of sale (POS) or after point of sale (ASPOS) 36TB POS expansion shelf

N/A

N/A

12 x 4TB 7.2K RPM NL-SAS HDs

The appliances require the purchase of 3 years of 4-hour/Next Business Day (NBD) Premium hardware maintenance on all original components for the server and storage, if applicable. The appliances also require the purchase of 1 year of software maintenance. Customers can choose to purchase 3 years of software maintenance to co-terminate hardware and software support. See Support Information for more details. Return to top

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CONFIGURATIONS BY CAPACITY POINT The Commvault Backup Appliance A-Series family is available in a variety of capacity points to provide customers flexibility based on their environment. The Commvault A210 and Commvault A410 are fixed capacity options, whereas the Commvault A600 with NetApp starts at 36TB and can scale up to 288TB per appliance. Storage arrays are available in 36TB increments. Optimal configurations for each capacity point are listed below. The table below includes the usable capacity for each appliance but does not include the SSDs for the deduplication database (DDB). Please refer to the Tech Specs for information on the DDB HDs. Usable Capacity

Server

Qty

Storage Array

Qty

Type of HDs

Total Rack Space*

Commvault A210 12TB Commvault A210

1

N/A

N/A

3TB SAS

2U

Commvault A410 24TB Commvault A410

1

N/A

N/A

6TB SAS

2U

Commvault A600 with NetApp 36TB Commvault A600 72TB Commvault A600

1 1

Commvault A600

1

144TB

Commvault A600

1

180TB

Commvault A600

1

216TB

Commvault A600

1

252TB

Commvault A600

1

288TB

Commvault A600

1

4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB 4TB

4U 6U

108TB

E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series E-Series

2712 2712 DE1600 2712 DE1600 2712 DE1600 2712 DE1600 2712 DE1600 2712 DE1600 2712 DE1600

1 1 1 1 2 1 3 1 4 1 5 1 6 1 7

SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS

8U 10U 12U 14U 16U 18U

*Please refer to the Power and Thermal section of this document for the data center power implications.

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COMMVAULT A600 WITH NETAPP CABLING GUIDE The Commvault A600 with NetApp is available in different capacity and configuration options. Depending on the number of optional disk shelves that are installed, the system can be cabled differently to optimize performance. The diagrams below illustrate the optimal cabling configuration for single and multiple disk shelf configurations. Note that the system ships with the following cables:  The server ships with 4 Ethernet cables and 2 Mini SAS HD cables  The server ships with two C13-UL power cords and two C13-C14 Jumper Cords  The NetApp 2712 does not ship with cables.  The first DE1600 ships with 4 Mini SAS cables.  The second and beyond DE1600s ship with two Mini SAS cables.  The Fibre Channel HBA is included in the Commvault A600 for optional production storage or SAN for VSAbased backups or snapshots.

Single Optional Disk Shelf The diagram below illustrates the optimal performance configuration for only two disk shelves.

Commvault A600

NetApp E2712 Controller Shelf

Optional DE1600 Disk Shelf 1 Below is a picture of what the actual connections look like based on the illustration above. Ensure the cables are connected correctly by matching the same colors.

Commvault A600 Note the orientation of the blue tabs on the SAS cables. On the Commvault A600, the blue tab is on top of the cable. On the NetApp E-Series 2712, the blue tab is on the bottom of the cable. It’s important to cable the server and storage correctly.

NetApp E-Series 2712

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Dual Stack Configuration The diagram below illustrates the optimal performance configuration for more than two disk shelves.

Commvault A600

NetApp E2712 Controller Shelf

Optional DE1600 Disk Shelf 1




Once the appliance is racked, cabled, and connected to the network, please refer to the following video to walk through the installation and configuration process: https://www.youtube.com/watch?v=PsC4jrpBqZw. Return to top

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POWER AND THERMAL DATA

Commvault A600 | 36TB Base 8SSD Standard Version Typical Power (Approx) Max Power (Approx)

VA 277.75 346.76

WATTS 272.37 340.83

BTU/HR 928.79 1162.22

AMPS 2.42 3.02

12SSD Standard Version Typical Power (Approx) Max Power (Approx)

VA 293.15 368.82

WATTS 287.62 362.77

BTU/HR 980.79 1237.05

AMPS 2.55 3.21

WATTS 261.32 409.70

BTU/HR 891.66 1397.95

AMPS 1.32 2.07

NetApp E-Series 2712 Storage System

E2712 (12x4TB) 36TB Base Option Typical Power (Approx) Max Power (Approx)

VA 263.96 413.84

Optional NetApp E-Series DE1600 Disk Expansion Shelves

36TB Expansion Shelf: 12x4TB 7.2K RPM HDs Typical Power (Approx) Max Power (Approx)

VA

WATTS

BTU/HR

AMPS

171.76 321.64

170.04 318.42

580.20 1086.49

0.86 1.61

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Commvault A410 Commvault A410 w/ no peripherals Typical Power (Approx) Max Power (Approx)

VA 279.19 357.11

WATTS 278.48 356.19

BTU/HR 949.61 1214.6

AMPS 2.43 3.11

Commvault A410 w/ max peripherals Typical Power (Approx) Max Power (Approx)

VA 322.47 403.74

WATTS 321.7 402.52

BTU/HR 1096.99 1372.59

AMPS 2.8 3.51

Commvault A210 w/ no peripherals Typical Power (Approx) Max Power (Approx)

VA 212.51 259.81

WATTS 211.89 259.14

BTU/HR 722.55 883.67

AMPS 1.85 2.26

Commvault A210 w/ max peripherals Typical Power (Approx) Max Power (Approx)

VA 255.94 306.63

WATTS 255.29 305.78

BTU/HR 870.52 1042.7

AMPS 2.23 2.67

Commvault A210

“Typical Power” represents the amount of power needed to provide the necessary airflow to keep systems cool under normal operation at a typical operations environment (e.g., 25C). These values are measured at 65% of fan duty cycle. “Max Power” measured at a fan duty cycle of 100%, meaning that the fans are running at full speed in order to keep the system components cool during operation. These value represent the maximum/worst case power requirements of the system.

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SUPPORT INFORMATION Commvault industry-leading1 Support Services combine people, procedures, and technical talent that customers trust to help them leverage the full value of Commvault software, optimize operations, and meet stringent service levels. With the Commvault A600 with NetApp, Commvault Support Services becomes the centerpiece of all of your support needs.

Support Details The Commvault Backup Appliances require the purchase of 3 years of 4-hour/Next Business Day (MBD) Premium hardware maintenance on all original components for the server (Commvault A600, A410, and A210) and storage (NetApp E-Series 2712), if applicable. Any modifications made to the hardware components will void any warranties, and will result in your inability to obtain support for the appliance. The 4-hour hardware response time is limited to certain geographic areas. Next Business Day (NBD) service is available where 4-hour response times are not available. 

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The Commvault Backup Appliances require the purchase of 1 or more years of Commvault software maintenance. Software maintenance is renewed annually by Commvault, either directly or through partners, and covers break/fix support and product upgrades for Commvault software, all of which are provided in accordance with Commvault’s support policies then in effect. Customers can choose to purchase 3-years of Commvault software maintenance to co-terminate hardware and software support and simplify ongoing maintenance processes that include break/fix, release version upgrades, and more. Telephone-based hotline support is provided via a single phone number for any issues related to the Commvault Backup Appliances, regardless of whether the issue is hardware or software related. A Commvault hotline representative will direct your call to the proper Commvault support team or the relevant hardware manufacturer. Web-based support is available through Commvault’s global e-Support Portal, enabling customers to troubleshoot, check incident status, or research questions any time of the day or night (24x7x3654). Commvault Support Services provides end-to-end management of each incident. In the event of a defect of an original component of the hardware, Commvault Support Services coordinates with the hardware partner to replace the component(s). For the NetApp E-Series Storage System (available with the Commvault A600), AutoSupport is enabled by default, enabling NetApp Customer Support to remotely monitor and remediate issues encountered on the storage unit. NOTE: Commvault A600 with NetApp customers may, at their discretion, also contact NetApp customer support directly for assistance in the event of a hardware failure.

Commvault Premium Support Coverage Commvault Support Services provides 24x7x365 coverage support to resolve issues. This coverage includes:  e-Support via the Maintenance Advantage (MA) self-help website.  Email notification of critical software updates, enhancements and releases.  Web e-Support features – Incident Management, Knowledge Database, and Commvault Books Online.  Web-based support technology for proactive incident detection.  Reports, provided upon request. Additional information on Commvault Support is available at commvault.com/support. Return to top

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Based on an internal customer support and services survey conducted in 2015, Commvault achieved a 98% customer satisfaction rating for customer support and services, beating industry averages. Industry results are compared to the 2014 HDI Support Center Practices and Salary Report.

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ENABLING SUPPORT FOR YOUR APPLIANCE Before you begin, please take the time to record the following details about your appliance and retain this information for future reference: Commvault Appliance Serial Number NetApp E2712 Serial Number Commvault CommCell ID (from registration email) Commvault Appliance IP Address (optional) Locate and Record Serial Number Before you can register the appliance, you must obtain the serial number. Run the following command in command prompt to view the appliance serial number:

wmic /node:HOSTNAME bios get serialnumber (where HOSTNAME is the full computer name) The appliance serial number will be displayed in the following format:

C:\Users\Administrator>wmic /node:HOSTNAME bios get serialnumber SerialNumber ABC123DEFG456 To obtain your permanent license key and complete your support readiness, please complete the checklist below: 1. Verify that all components on your order have been received and are undamaged. In the event parts are missing or damaged, please contact your reseller. 2. This step only applies to appliances with integrated backend terabyte (BET) licensing. If you purchased a ‘hardware only’ or unlicensed appliance, skip to step 3. Appliances with BET licensing come with a 30-day temporary evaluation license key. To obtain a permanent license key, please send an email to [email protected]. Include the following information about the appliance in the email: IP address, serial number, and registration code. This information can be obtained from the License administration summary report in the CommCell. Instructions are available at: http://documentation.commvault.com/commvault/v11/article?p=features/license/online_help.htm 3. If you do not already have Maintenance Advantage access, or you need to reapply for Commvault Maintenance Advantage access, please email to [email protected] and include your contact name, email address, Commcell ID, and Company Name. Commvault Maintenance Advantage can be accessed via: http://ma.Commvault.com 4. Log into Commvault Maintenance Advantage for the first time to complete your user profile for application support. 5. The software on this appliance is governed by the Commvault EULA which can be found at https://www.Commvault.com/legal-notices/end-user-license-agreement. 6. For the Commvault Backup Appliance with NetApp, you can register your NetApp E-Series storage array for support at http://mysupport.netapp.com/ within 90 days from date of purchase. You must elect Commvault as your MSP to facilitate support for your appliance. Refer to the instructions below for how to register your NetApp hardware. Phone Support Available at Any Time Toll Free: +1 877-780-3077 Direct: +1 732-571-2160 (US Only) Additional information on Commvault Services and Support is available at http://www.Commvault.com/support. Commvault software online documentation, including the User Configuration Guide, is available at http://commvau.lt/A600user Return to top 10

Registering NetApp Hardware Locate and Record Serial Number There are two ways to locate the Serial Number (SN): 1. Controller Drive Tray. The SN is located on the tray that has the controller modules installed (see Figure 1). OR

Figure 1 – Controller Drive Tray

2. SANtricity Storage Manager (SSM). On a running storage system that has been discovered using SANtricity Storage Manager, the SN information is available in the storage system profile (see Figure 2). • • •

Open the Array Management Window (AMW) for the storage system in question. On the AMW Summary tab, select the link for View Storage Array Profile. Locate the SN information in the Storage Array tab.

Once you identify the SN, record it in the section above so that it is readily available in case you need to open a support case.

Figure 2 – SANtricity Storage Manager

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Register Storage System on NetApp Support Site You must have access to a web browser and to the NetApp Support site. You must also have an active NetApp Support site account to be able to use the product registration tool. To register, perform the following steps: 1. 2. 3. 4.

Login to the NetApp support site at http://mysupport.netapp.com/ Navigate to Products Register Product to open the product registration page (see Figure 3). Enter the storage system SN from the controller drive tray. In the Product Details page, enter the product physical location or address, primary contact person information, part-request delivery address and parts-deliver contact person information, and service reportto address and contact information. 5. Contact NetApp Support of additional assistance is required to register the storage system.

Figure 3 – Register Your NetApp Storage

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