Corporate Responsibility Fact Book 2014 - Danske Bank

Feb 3, 2015 - This publication is not intended for private customers in the UK or any person in the US. .... Logons to application for smartphones (000s) ...... developing Moneyville, we drew upon the knowledge of more than 25 experts in ...
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Corporate Responsibility Fact Book 2014 Supplementary information about Corporate Responsibility (unaudited)

Updated: 3 February 2015

Table of contents 1. Overview

4

2.3. Environment

16

1.1. Introduction and reporting principles

4

2.3.1. Reporting principles

16

1.2. Corporate Responsibility organisation

5

2.3.2. Resource consumption

17

6

2.3.3. Electricity target

18

6

2.3.4. Carbon neutrality

19

2.1.1. Number of customers and branches

6

2.3.5. Direct and indirect CO2 emissions

20

2.1.2. Customer satisfaction

7

2.3.6. Other emissions

21

2.1.3. eBanking on smartphone

8

2.3.7. Waste

22

2.1.4. eBanking on tablets

8

2.3.8. TelePresence

23

2.1.5. Investment products related to climate and environment

9

2.3.9. eMeetings

23

2. Focus areas 2.1. Business

10

2.3.10. Nordania Greenfleet

24

2.2.1. Number of full-time employees and employee turnover

10

2.3.11. Duplex printers

24

2.2.2. Staff diversity

11

2.2.3. Employee opinion survey

12

2.4.1. Donations and staff hours spent on volunteer activities

25

2.2.4. Work-life balance

13

2.4.2. Financial literacy

26

2.2.5. Health and safety

14

2.4.3. Value distribution

29

2.2.6. Robberies

14

3. Additional information

30

2.2.7. Competency profiles and intellectual capital

15

2.2. Employees

2.4. Society

25

3.1. Partnerships and indices

30

3.1.1. Selected partnerships

30

3.1.2. FTSE4Good Index 3.1.3. ECPI Indices

31 31

3.1.4. STOXX Global ESG Leaders Indices 3.1.5 Dow Jones Sustainability Index – Danske Bank rating overview

32 32 2

For further information, please contact Contact us Dorte Eckhoff Head of Corporate Responsibility [email protected]

Thea Messel Group Environmental Coordinator [email protected]

Corporate Responsibility department Holmens Kanal 2-12 1092 Copenhagen K Denmark Tel.: +45 45 13 08 36 E-mail: [email protected]

Cecilia Brandehoff Senior Communications Consultant [email protected]

Thomas H. Kjærgaard Head of Responsible Investment [email protected]

Disclaimer This publication has been prepared by Danske Bank for information purposes only. It is not an offer or solicitation of any offers to purchase or sell any securities, currency or financial instruments. Whilst reasonable care has been taken to ensure that the content of this Disclaimer publication is not untrue or misleading, no representation is made as to its accuracy or completeness, and no liability is accepted for any loss arising from reliance on it. Danske Bank, its affiliates or staff may perform business services, hold, establish, change or cease to hold positions in any securities, currency or financial instrument mentioned in this publication. The Danske Bank Group’s research analysts are not permitted to invest in securities under coverage in their research sector. This publication is not intended for private customers in the UK or any person in the US. Danske Bank is regulated by the FSA for the conduct of investment business in the UK and is a member of the London Stock Exchange. Copyright © 2015 Danske Bank A/S. All righ