dementia web South Gloucestershire - LA Stanton

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South Gloucestershire Dementia Information Prescription

www.dementiaweb.org.uk

There are many things to think about when you are affected by dementia, be it as the person who has been diagnosed or as a family member or carer. The Dementia Information Prescription includes a list of key services, organisations and contact telephone numbers for South Gloucestershire where you may be able to access information and support. An highlights where a service offers dementia specific support. Other things that you may wish to consider are included in a list at the end of the prescription, but as everyone’s lives and dementia experience are unique the list by no means reflects that you will necessarily have or that you will require information about every subject. We aim to provide you with information when the time is right for you.

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We can also provide you with up-dates and an Information Prescription localised to your postcode and personalised to your own individual requirements. Please contact the helpline or write to us at Dementia Helpline, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH. If you would like to discuss any of this information or you need any further help please do not hesitate to contact the 24 hour dementia helpline on 0845 120 4048.

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Dementia Support Worker – for face to face support and information

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Alzheimer’s Society Alzheimer’s Society offers information and support for people with any type of dementia and their families. A telephone information line is normally staffed between 9.00 am and 2.00 pm Monday to Friday with an answer phone outside of these hours. International House, 10 Bank Road, Kingswood, Bristol, BS15 8LX.

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Alzheimer’s Society Dementia Support Worker A Dementia Support Worker provides support to people with dementia and their carers/families to help them to maintain their independence, improve their sense of well-being and keep in control of their lives. They also assist in identifying needs and access to appropriate information. This service is provided through one to one contact.

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0117 961 0693

0117 961 0693 Ask for the Dementia Support Worker.

Local adult social care contact – if you wish to find out about care at home, short breaks or Care Homes you will need this number to request an Adult Care Assessment. If you think you may benefit from equipment or advice to help with everyday activities around the home you can request an Occupational Therapy Assessment. See details below. Contact Centre for Adults Contact the number opposite to find out about support at home or in the community, day services, direct payments, personal budgets, short breaks, equipment, adaptations to your home, residential care, alarms and technology (Telecare) at home and community meals (meals on wheels). Email: [email protected]

01454 868 007

Reviewed March 2014 | Guideposts Trust ©Guideposts Trust Ltd. Registered Charity no. 272619 dementia web is supported by Guideposts Trust Registered in England No 1282361 Registered Charity No 272619 Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH

Dementia web is a member of Dementia Action Alliance

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South Gloucestershire Dementia Information Prescription 2

Local adult social care contact – CONT... Emergency Duty Team For out of hours contact weekdays 5.00 pm – 8.30 am and weekends 4.30 pm Friday to 8.30 am on Monday and Bank Holidays 24 hours.

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01454 615 165

Local Council you may be eligible for a council tax discount – contact the council for a form Council Tax Discount People living with dementia may be eligible for a discount on their council tax. Contact the number opposite to find out what you might be entitled to. South Gloucestershire Council, PO Box 300, Council Tax, Civic Centre, High Street, Kingswood, Bristol, BS15 0DQ. Email: [email protected]

01454 868 003

Housing Contact Centre Provides help and information on sheltered housing and extra care housing. Email: [email protected]

01454 868 005 Select option 1.

Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance Age UK South Gloucestershire They provide a range of support and services for older people including benefits help and advice. 67 High Street, Thornbury, BS35 2AW. Email: [email protected] Web: http://www.ageuk.org.uk/southgloucestershire/

01454 411 707

GOV.UK Department of work and pensions enquiry line. Web: https://www.gov.uk/

0800 882 200 Free from a landline.

Housing Benefits Benefits help and advice, dealing with housing benefits and giving external numbers for other sources of help. Email: [email protected]

01454 868 002



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Benefits help and advice – you may be eligible for some financial support including a non-means tested benefit called Attendance Allowance CONT... North Bristol Advice Centre They provide advice and advocacy in areas of debt, employment, housing, welfare benefits and basic immigration for people living in North Bristol and South Gloucestershire. 2 Gainsborough Square, Bristol, Avon, BS7 9XA. Email: [email protected] Web: http://www.northbristoladvice.org.uk/

0117 951 5751

South Gloucestershire Citizens Advice Bureau Advice sessions/drop in – Thursdays and Fridays: 10.00 am – 2.00 pm. Ring through between 10.00 am – 2.00 pm, Monday to Friday for advice and times when a face to face appointment can take place. 96 High Street, Staple Hill, Bristol, BS16 5HL. Web: http://www.southgloscab.org.uk/

0844 411 1444 Please be aware that this call costs 5p per minute.

Thornbury Citizens Advice Bureau Ring through between 10.00 am – 2.00 pm, Monday to Friday for advice and times when a face to face appointment can take place. The Old Police Station, 35 High Street, Thornbury, BS35 2AR. Web: http://www.southgloscab.org.uk/


Yate Citizens Advice Bureau Ring through between 10.00 am – 2.00 pm, Monday to Friday for advice and times when a face to face appointment can take place. Kennedy Way, Yate, Gloucestershire, BS37 4DQ. Web: http://www.southgloscab.org.uk/


Local support for the person with dementia – (inc: practical and emotional support,

possible opportunities/activities)

Advocacy Care Forum Advocacy is a way of helping people, in partnership, to express their views and wishes, so they can be heard. The Care Forum promotes health and wellbeing, challenges inequalities, and enables individuals to make choices in health and social care. Web: http://www.thecareforum.org

0808 808 5252 Details of the Advocacy Care Forum can be accessed through Wellaware.



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possible opportunities/activities) CONT...

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Alzheimer’s Society Alzheimer’s Society provides support through a variety of groups and activities. Please ring the local office for dates, times and venues for the following activities: Activity Groups These are regular groups for people with dementia and their carers offering an opportunity to enjoy a range of social activities, including at some sessions, working with visiting artists. These groups are also a place to share concerns, experiences and coping mechanisms in a safe and friendly environment. These groups take place in Whitchurch, Withywood, Filton and Westbury-on-Trym. The group for South Gloucestershire is Filton.

0117 961 0693

Alzheimer’s Society Memory Cafés Memory Cafés provide a relaxed environment for people with dementia and their families to meet and socialise. A variety of guest speakers provide a wide range of information and support on every day issues as well as dementia related topics. The following are available in South Gloucestershire: Memory Café (Hanham) 0117 961 0693 This group meets on the fourth Tuesday of the month 6.30 pm – 8.30 pm. Hanham Community Centre, 118-124 High Street, Hanham, BS15 3EJ. Memory Café (Winterbourne) This group meets on the first Monday of every month (unless a Bank Holiday) 2.00 pm – 4.00 pm. Greenfield Centre, Park Avenue, Winterbourne, South Gloucestershire, BS36 1NJ.

0117 961 0693

Singing for the Brain® These sessions for people with dementia and their carers bring people together to sing in a friendly and stimulating environment. The groups are led by trained facilitators. There are three in South Gloucestershire: Downend, Staple Hill and Thornbury. Call through for details.

0117 961 0693

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Sports and Social Club These weekly groups for people with dementia offer the opportunity to enjoy a range of sports and social activities. They are a safe place to form new friendships, share experiences and coping mechanisms. There are two clubs, the one for South Gloucestershire is: Bradley Stoke.

0117 961 0693



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Alzheimer’s Day Support Service A day support service for younger people with dementia (under 70 years). The service provides an opportunity to socialise with other people with dementia whilst pursuing personal hobbies and interests. Following assessment the service will also provide you with a level of personal care. The Limes, Kingswood Foundation Estate, Bristol, BS15 8DB.

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Alzheimer’s Society Dementia Support Worker A Dementia Support Worker provides support to people with dementia and their carers/families to help them to maintain their independence, improve their sense of well-being and keeping in control of their lives. They also assist in identifying needs and access to appropriate information. This service is provided through one to one contact.

0117 961 3651

0117 961 0693 Ask for the Dementia Support Worker.

Other Services: British Red Cross – Home From Hospital Service The Home from Hospital service provides support to those in need after a stay in hospital. Volunteers visit once a week for up to six weeks and visits last for approximately two hours. Volunteers provide practical help (for example shopping, collecting prescriptions, accompanying out of the house and signposting to ongoing support) as well as valuable companionship. Referrals can be made by professionals, patients, or their families within four weeks of hospital discharge. Enquiries / referrals can be made over the telephone or by email. For further information or to make a referral please contact the Home from Hospital team on the number opposite. Unit 19 Easton Business Centre, Felix Road, Easton, Bristol, BS5 0HE. Email: [email protected]

0117 941 5041

British Red Cross – Hand, neck and shoulder massage service The hand, neck and shoulder massage service provides gentle massage treatments and listening support for people in crisis or distress, to improve wellbeing and aid relaxation. The service is currently offered in group settings in the local community, and regular drop-in sessions to which anyone is welcome. For more information or to book an appointment call the number opposite and ask for the Service Coordinator. Email: [email protected]

0117 301 2637



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British Red Cross – Mobility Aids Service The Mobility Aids service aims to promote independent living in the community and can loan equipment such as wheelchairs and commodes. If you have a short-term requirement (up to 6 weeks) for a loan you can access the service locally from the British Red Cross depot in Warmley. The British Red Cross also hold a variety of new and second-hand equipment such as wheelchairs and commodes within the depot. Mobility Aids Service Warmley: opening times Monday to Friday 9.00 am – 4.00 pm. 83 Tower Road North, Warmley, South Gloucestershire, BS30 8XP. Email: [email protected]

0117 301 2606

Other Services:

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Cambrian Green Day Services Dementia Day Care. Referral by assessment team required, call the Contact Centre for Adults, see Section 2 – page 1. Cambrian Green Day Services provide a place to meet, socialise and gain support for people in South Gloucestershire who live with dementia and their carers. Cambrian Green provides a stimulating and supportive environment with facilities which are able to support varying levels of need. Cambrian Green Day Services, Wellington Road, Yate, South Gloucestershire, BS37 5AD.

01454 864 790

Extra Time This is a weekly one hour session involving light physical activities and social opportunities for anybody aged over 60 including those with dementia as part of the Bristol Rovers Football in the Community project. It takes place on Tuesday mornings 10.00 am – 12.00 pm at the Memorial Stadium, Horfield. It costs £2 for the session which includes light refreshments. Memorial Stadium, Filton Avenue, Horfield, BS7 0BF.

0117 952 2581

Living Well with Dementia Roadshows* The Living Well with Dementia Roadshows are for anyone who has recently been diagnosed with dementia and their carers or families and people supporting people with dementia. They provide practical, emotional and health advice, information and reassurance that you are not on your own. For more details on when, where and how to sign up for one of the road shows either call the number opposite or Email: [email protected]

01454 862 356



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possible opportunities/activities) CONT... Other Services: CONT...

Merlin Housing Society Social Housing Association offering Independent Living accommodation with support and social activities for older people. Reducing Social Isolation Service The Activities Team can offer one on one support to any person 55 or over who is experiencing feelings of loneliness or isolation. This service only applies to those living in Merlin Housing. The team will work with an individual for up to 3 months. During this time they will receive support to meet new friends, pursue interests and hobbies and to join in with local activities and groups. The Activities Team are able to offer social activities to the wider community, please call through for details. Email: [email protected]

01454 821 327 or 0771 332 4175 Contact Senior Activities Co-ordinator.

Nutfield House Activity Day Club (Age UK) The Activity Day Club service offers door-to-door accompanied transport to a choice of weekly clubs in Filton. They provide a wide range of activities as well as a two course meal and refreshments. Transport is provided from: Filton, Patchway, Stoke Lodge, Littlestoke and Bradley Stoke. The Day Club takes place on a Tuesday and Thursday. Nutfield House, Nutfield Grove, Filton, Bristol, BS34 7LJ.

01454 411 707 This centre is not dementia specific so ring through to check suitability.

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Patchway Dementia Action Alliance Patchway Dementia Action Alliance aims to improve the lives of people with dementia and their families and carers in Patchway. The alliance is looking to establish various projects to support the awareness of dementia in the community as well as developing projects to support people with dementia and their carers e.g. a Memory Café.

01454 868 570



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possible opportunities/activities) CONT... Other Services: CONT...

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Patchway Memory Café This is independently run by volunteers with support from Southern Brooks Community Partnership, as part of the Patchway Dementia Action Alliance (with assistance from the Alzheimer’s Society). The group meets on the third Monday of the month 2.00 pm – 4.00 pm. From April onwards, ring through to check the time the group meet. Casson Centre, Rodway Road, Patchway, South Gloucestershire, BS34 5DQ (this is between the council offices and the community centre). Community transport is available. Email: [email protected]

01454 868 570 Eleanor Fairbrother

Poplar Gardens Activity Day Club (Age UK) The Activity Day Club service offers door-to-door accompanied transport to a choice of weekly clubs in Kingswood. They provide a wide range of activities as well as a two course meal and refreshments. Transport is provided from: Kingswood, Staple Hill, Cadbury Heath, Downend, Mangotsfield and Longwell Green. The Day Club takes place on Tuesdays and Wednesdays. Alma Road, Kingswood, Bristol, BS15 4EN.

01454 411 707 This centre is not dementia specific so ring through to check suitability.



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Sporting Memories Want to share memories of great sporting heroes and events? The weekly groups are a friendly place where people with dementia can talk about their favourite sporting memories and hear stories from others who also love their sport. The groups also welcome the company of individual friends or relatives who share their sporting passion. If you would like more information about joining a group, know someone who may benefit from attending a group, please contact Martin Chatwin on the number below. Sporting Memories have set up the following weekly, daytime groups: Bristol City Community Trust Every Tuesday 11.30 am – 1.00 pm. Ashton Gate Stadium, Bristol, BS3 2EJ. Email: [email protected]

0755 353 0307 Martin Chatwin

Easton Community Centre Every Friday 11.30 am – 1.00 pm. Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. Email: [email protected]


Filton Library Every Tuesday 11.00 am – 12.30 pm. The Shield Retail Centre, Link Road, Filton, Bristol, BS34 7BR. Email: [email protected]


Gloucestershire County Cricket Club Every Thursday 11.00 am – 12.30 pm. Bristol County Ground, Nevil Road, Bristol, BS7 9EJ. Email: [email protected]


Knowle West Media Centre Every Wednesday 2.00 pm – 3.30 pm. Knowle West Media Centre, Leinster Avenue, Knowle West, Bristol, BS4 1NL. Email: [email protected]


Patchway Library / Bristol Rovers Community Trust Every Friday 2.00 pm – 3.30 pm. Patchway Library, Patchway Hub, Rodway Road, Patchway, BS34 5PE. Email: [email protected]




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Local support for family, friends and carers

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Thornbury Memory Café Most sessions will include a special event such as a short talk either about aspects of dementia or a purely social subject to just enjoy. There are also some activities such as painting. Second and fourth Tuesday of each month 10.15 am – 11.45 am. This club is suitable for people with dementia. Methodist Church Hall, Thornbury, Audrey Green, BS35 2JA.

01454 412 619

www.wellaware.org.uk This website is a guide to health, wellbeing and community services in Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset.

0808 808 5252 Free phone.

Age UK South Gloucestershire They provide a range of support and services for older people including benefits help and advice. 67 High Street, Thornbury, BS35 2AW. Web: http://www.ageuk.org.uk/southgloucestershire/our-services/

01454 411 707

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Alzheimer’s Society Carers’ Support Groups These are monthly support groups for the carers of people with dementia, led by experienced facilitators. They provide carers with the opportunity to discuss, amongst other things, the diagnosis of dementia and its impact on them. These groups are a place to share concerns, experiences and coping mechanisms as well as a place to form friendships. Groups meet in Filton, Kingswood, Thornbury and Yate.

0117 961 0693

Bristol Black Carers Bristol Black Carers is a local charity for carers mainly from a black and minority ethnic (BME) background. It provides a range of culturally specific and supportive services for young and adult carers and their families across Bristol. Currently services are free and confidential. Unit 20, Easton Business Centre, Felix Road, Bristol, BS5 0HE. Web: www.bristolblackcarers.org.uk

0117 941 5303

Bristol and Avon Chinese Women’s Group Provide a range of services for Chinese women and their families including a sitting service, translation and interpretation, a carers group and a drop-in Day Centre. To find out about all the services they provide call the number opposite. St Agnes Church, Thomas Street, St Pauls, Bristol, BS2 9LL. Web: www.bacwg.org.uk

0117 935 1462



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Local support for family, friends and carers CONT... Carers Support Centre – Carers Line Provides support, information and advice to carers of any age through a telephone support line. Plus a range of other services:

0117 965 2200

• Carers assessment • Carers emergency card • One-to-one support and carers’ groups • Activities for carers to take some time out • Short breaks service and carers’ holidays • Training for carers and professionals • Counselling service • Support for young carers

Carers line hours: 10.00 am – 1.00 pm and 2.00 pm – 4.00 pm. Monday to Thursday. Friday 10.00 am – 1.00 pm. An answer phone operates outside these hours. The Vassall Centre, Gill Avenue, Fishponds, Bristol, South Gloucestershire, BS16 2QQ. Email: [email protected] Web: www.carerssupportcentre.org.uk Web for holidays: www.carersholidays.org.uk Dhek Bhal A voluntary organisation that works to promote the health and social wellbeing of the South Asian Community of Bristol and South Gloucestershire through the provision of a range of services which include: Day Care, Sitting Service, Domiciliary Care, Respite Care and an Older Men’s Group. Barton Hill Office, 43 Ducie Road, Barton Hill, Bristol, BS5 0AX. Postal address for reference only - please call to arrange an appointment. Web: www.dhekbhal.org.uk

0117 914 6671



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Local support for family, friends and carers CONT... Merlin Housing Society Social Housing Association offering Independent Living accommodation with support and social activities for older people. Reducing Social Isolation Service The Activities Team can offer one on one support to any person 55 or over who is experiencing feelings of loneliness or isolation. This service only applies to those living in Merlin Housing. The team will work with an individual for up to 3 months. During this time they will receive support to meet new friends, pursue interests and hobbies and to join in with local activities and groups. The Activities Team are able to offer social activities to the wider community, please call through for details. Email: [email protected]

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Thornbury Memory Café Most sessions will include a special event such as a short talk either about aspects of dementia or a purely social subject to just enjoy. There are also some activities such as painting and table tennis. Second and fourth Tuesday of each month 10.15 am – 11.45 am. This club is suitable for family members and carers. Methodist Church Hall, Thornbury, Audrey Green, BS35 2JA.

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01454 821 327 or 0771 332 4175 Contact Senior Activities Co-ordinator.

01454 412 619

Local health care contacts – there may be options in your local area for certain health

specialist services to visit you at home – where applicable we have listed services in your area, but if in doubt contact your GP practice for further details Contact your GP practice for details of: • • • • • • • •

Continence (problems associated with toileting) Dieticians (dietary advice and nutritional support) District Nurse (visit at home to meet any short or long term nursing needs) Hearing (hearing loss may contribute to increased isolation but hearing aids may also add further to confusion with increased or distorted noise levels. It is therefore important to have the right assessment by an Audiologist experienced in assessing hearing loss and dementia) Physiotherapists (mobility and exercise) Podiatry (good foot care leads to reduced pain, increased mobility, increased physical activity, reduction in falls) Primary Care Liaison Service (provides specialist advice and support with behavioural or mental health difficulties) Speech and Language Therapists (assessment and advice concerning swallowing, feeding and communication)



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specialist services to visit you at home – where applicable we have listed services in your area, but if in doubt contact your GP practice for further details CONT... Dentist (dental pain and/or poor oral health may be a great source of distress) Community Dental Service The Community Dental Service (CDS) provides dental care for people who are unable to access treatment from a general dental practitioner (GDP) because of special needs, or disabilities. This includes individuals with mobility problems, learning difficulties, dental phobia, or complex medical histories. Dr Khurram Rashid, Senior Dental Officer, Dental Department, Yate Westgate Centre, 21 West Walk, Yate, Bristol, BS37 4AX. Email: [email protected] The Dental Hospital, Lower Maudlin Street, Bristol, BS1 2LY. NHS Dentist Web: http://nhsdentistlocator.co.uk/

01454 313388

0117 342 3405 Website only.

Opticians (undetected visual problems such as sight loss may exacerbate anxiety and increase risk of falls) Healthcall Optical Services Specialises in home eye care services; takes care of everything from home eye tests and dispensing of glasses to a comprehensive aftercare service. Web: www.healthcalloptical.co.uk

0800 030 4083 Free from a land line.

NHS Choices – Website only Web: http://www.nhs.uk/nhsengland/aboutnhsservices/opticians/ pages/nhsopticians.aspx

Website only.

VisionCall Specialises in home eye care services; takes care of everything from home eye tests and dispensing of glasses to a comprehensive aftercare service. Web: www.vision-call.co.uk

0845 677 3340 Charges range from 1p – 11p per minute when calling from a land line.



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specialist services to visit you at home – where applicable we have listed services in your area, but if in doubt contact your GP practice for further details CONT... Other services: Occupational Therapist (activity, aids and adaptations) Contact: Contact Centre for Adults for details.

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01454 868 007

South Gloucestershire Memory Service Provides assessments for memory problems through clinics and visits at home. It also provides post diagnostic advice and support through therapeutic groups and on a 1 to 1 basis. Cedar House, Blackberry Hill Hospital, Manor Road, Fishponds, Bristol, BS16 2EW.

GP referral only.

Wellbeing Therapies Many people go through periods of difficulty in their lives which can leave them feeling stressed, anxious, depressed or unable to cope. Sometimes talking about these problems can help. The first step to seeking help could be to discuss them with your GP. Alternatively you could refer yourself direct to the Wellbeing Service. Their practitioners can help you find ways of tackling or coping with your problems.

0117 378 4270

0117 378 4670 This number should only be used after the initial appointment.

Local activities, organisations e.g. Age UK, Alzheimer’s Society etc www.wellaware.org.uk This website is a guide to health, wellbeing and community services in Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset.


Age UK South Gloucestershire 67 High Street, Thornbury, BS35 2AW. For a list of useful factsheets: http://www.ageuk.org.uk/publications/age-uk-information-guidesand-factsheets/

01454 411 707

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Alzheimer’s Society International House, 10 Bank Road, Kingswood, Bristol, BS15 8LX. For a list of useful factsheets: http://alzheimers.org.uk/factsheets

0117 961 0693



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Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT... Blue Badge Scheme The Blue Badge Scheme provides national parking concessions for people with severe walking difficulties who travel as drivers or passengers. The scheme is also for people who are severely sight impaired. People who have blue badges can park close to their destination in on-street parking and some car parks. Concessionary Travel, PO Box 299, Civic Centre, High Street, Kingswood, Bristol, BS15 0DR. Email: [email protected] Web: http://www.southglos.gov.uk/

01454 868004 Select option 1.

British Red Cross The British Red Cross provides support to help people when they face a crisis in their daily lives. To find out more about the services provided by the British Red Cross in South Gloucestershire please contact the number opposite. Caxton Business Park, 83 Tower Road North, Warmley, South Gloucestershire, BS30 8XP. Web: http://www.redcross.org.uk

0117 941 5041

BT Landline – Free Priority Report Fault Repair Scheme If you qualify for the Scheme, your phone line will be looked after free of charge and any faults will be dealt with as soon as possible, day or night, every day of the year, including Christmas Day. You can also find more information about other BT services for those with additional needs, and download a copy of the booklet: Web: www.bt.com/includingyou


Community Transport: Four Towns and Vale Link Community Transport Aim to provide safe, cost effective accessible transport to residents and groups in the area to complement the existing transport system. Open Monday to Friday 9.00 am – 5.00 pm. Journeys outside of these hours may be possible, subject to driver and vehicle availability. Booking times are 9.30 am – 2.00 pm. Please give 48 hours notice for booking. For doctor / hospital appointments please book as soon as you have your appointment. Email: [email protected] Web: http://4tvl.org.uk/

01454 868 529



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Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT... Green Community Travel (GCT) GCT provides Ring & Ride, User Group, Youth Partnership, Voluntary Car Scheme services and a hospital transport service. Voluntary Car Scheme services. They travel throughout South Gloucestershire. Email: [email protected] Web: www.greencommunitytravel.co.uk

01454 228 706

Kingswood Community Transport For local transport options if public transport is difficult to use. Email: [email protected] Web: http://www.kingswoodct.org.uk/

0117 961 6016

Community Meals ‘Meals on Wheels’ – or Community meals as they are now known – are cooked meals that are provided to people in their own homes to assist them to live as independently as possible. Email: [email protected]

01454 865996

Dementia Adventure* This organisation provides a range of high quality adventures ranging from short walks to international holidays and bespoke group breaks. These activities not only give a feeling of self–worth but also give a sense of belonging, encourage team work and provide an opportunity to make new friends. Dementia Adventure CIC, Ellis Farm, High Easter, Chelmsford, Essex, CM1 4RB. Email: [email protected] Web: http://www.dementiaadventure.co.uk/

01245 230661

Forget Me Not Book* Allows family and friends to easily collect great stories and photographs together in an online memory or life story book. It is a way of involving a wide group of people and being online means anyone can contribute at any time, wherever they live. It’s free to create a book online and there is a small charge if you would like your book printed. Email: [email protected] Web: www.forgetmenotbook.com Facebook: www.facebook.com/forgetmenotbook

01225 891 778



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Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT... Healthy Lifestyles Directory They are available from libraries, leisure centres and GP practices and provide details about dancing, exercise, walking groups etc. One Stop Shops They will provide a RADAR key for people that possess a Blue Badge and are based in a number of buildings around South Gloucestershire as follows: Kingswood – Civic Centre, High Street, Kingswood, BS15 9JR . Patchway – Patchway Hub, Rodway Road, Patchway, BS34 5PE. Thornbury – Thornbury Library, St Mary Street, Thornbury, BS35 2AA. Yate – (access via West Walk), Kennedy Way, Yate, BS37 4DQ. Opening times: 8.45 am – 5.00 pm Monday, Tuesday, Wednesday. 8.45 am – 4.30 pm Thursday and Friday.

Drop-in service only.

Research Opportunities There are many ways to get involved in clinical research. You could participate in a study or help shape the direction of research by having a say or offering your opinion. You can get involved in research in the following ways: • Attending discussion groups in your area - Regional or National research committees • Developing patient and carer information leaflets • Support a research project or advisory group as a member • Become a champion for research • Identify research that is important, relevant and beneficial to patients and carers • Talk in groups with researchers to discuss their research proposal • Write guidance for researchers on how to run patient and public involvement

If you are interested: Write to AWP Research Office, The Blackberry Centre, Blackberry Hill Hospital, Manor Road, Bristol, BS16 2EW or Email: [email protected] Telecare and alarms For information about technology to support people at home. Contact South Gloucestershire Customer Services Desk. South Gloucestershire Council, PO Box 293, Department for Children, Adults and Health, Civic Centre, High Street, Kingswood, Bristol, BS15 0DQ. Email: [email protected]

01454 868 007



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Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT... WE Care and Repair A home repair agency helping older and disabled people to keep their homes secure, safe, warm and accessible. 5 Hide Market, Waterloo Street, Bristol, BS2 0BH. Email: [email protected] Web: http://www.wecr.org.uk/

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0300 323 0700 Calls charged the same as the national rate to 01 & 02 numbers.

Legal and Financial Help – a Lasting Power of Attorney (LPA) enables you to appoint one

or more people who you trust to manage your affairs should this become necessary. The role of the LPA may be to make decisions about your health and personal welfare that are in your best interests such as: where to live; the provision of day-to-day care; medical treatment and / or managing your financial affairs. You do not have to involve a solicitor to draw up an LPA, more information about the two types of LPA can be found on the GOV.UK site: https://www.gov.uk/power-of-attorney You can fill out and register an LPA on line, guidance is given on how to do this: https://www.gov.uk/power-of-attorney/make-a-lasting-power-of-attorney However if you choose to use a solicitor the following information may be helpful: 9a: The Law Society The Law Society They can find a solicitor for you.

0207 242 1222

If you would like to find a solicitor for yourself: http://www.lawsociety.org.uk (click on find a solicitor, then click on find a law firm, fill in post code/location and enter the word advocacy for area of law). 9b: Financial Advice PayingForCare Paying for Care is an information and advice service helping people (their families, friends and carers) to make informed choices when faced with the prospect of having to pay for the costs of their own care. Telephone lines are open from 9.00 am – 5.00 pm Monday to Friday. Web: http://www.payingforcare.org/


The Society of Later Life Advisers (SOLLA) SOLLA aim to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life. Web: http://societyoflaterlifeadvisers.co.uk/

0845 303 2909 Charges range from 1p – 11p per minute from a landline.



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Helpline numbers Alzheimer’s Society National Dementia Helpline* For information, advice, and support through listening, guidance and appropriate signposting to anyone affected by dementia. Opening times: Monday to Friday 9.00 am – 5.00 pm. Saturday and Sunday 10.00 am – 4.00 pm. Email: [email protected]

0300 222 1122 Calls charged the same as the national rate to 01 & 02 numbers.

Guideposts’ own 24 hour Dementia Helpline* To have a chat about any concerns or to find out about local support. The helpline is designed to assist individuals and organisations caring for people with dementia. The particular focus of the service is to offer advice and information when it is most needed.

0845 120 4048 Charges range from 1p – 11p per minute from a landline.

If you would like to receive a list of national specialist organisations then please contact 0845 120 4048

Communities nationally and in South Gloucestershire are becoming more dementia-friendly. If you see these signs in public buildings such as libraries, shops and businesses, it means the staff in these buildings have received dementia awareness information. It indicates their support and that they are making changes to help people living with dementia remain active members of their local community for as long as possible.



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South Gloucestershire Dementia Information Prescription


Here is a list of some of the issues which may or may not be relevant to you – but help and information is available. • The different types of dementia

• Continence and Toileting

• Understanding Behaviours

• Sexual relationships

• Care and Support Options

• Advocacy

• Dementia Medications including the use of anti-psychotics

• Younger people with dementia

• Safety – Home or out and about

• Cultural diversities

• Assistive Technology

• Learning Disabilities and dementia

• Living Well with dementia

• How to explain to children

• Life Story Work

• Environment inc. equipment, adaptations

If you provide a service for people affected by dementia and would like to be included on this Information Prescription please email [email protected] or telephone 0845 1204048

Evaluation: We would really welcome and appreciate your feedback in order to develop our work. If you would be happy to discuss your thoughts and answer a few questions then please contact 0845 120 4048

Disclaimer: Every effort has been made to ensure the content of the Information Prescription is accurate at the time of issue (see date at the bottom of the page). However, neither the authors nor Guideposts Trust accept liability for any third party information or service provision. The inclusion of organisations, services and links to other websites is for information purposes only and does not constitute endorsement of any kind by Guideposts Trust / dementia web or the organisations supporting the publication.

Guideposts Trust / dementia web are not responsible for the content of external internet sites. Primarily the Information Prescription is a guide only, it is not intended as a substitute for independent / expert advice; always consult a qualified professional about your own care or the person you care for. If you have a problem with any of the contact details please call our helpline number 0845 120 4048.

