Digital 50 - Money-Media

The Agenda

Digital 50

Board Candidates with Skills in New Technologies

ADVISORY COMMITTEE Dennis Chookaszian Chairman: Allscripts Healthcare Solutions

Cynthia Cohen

Director: Equity One; Steiner Leisure

Curtis Crawford

Director: DuPont; Xylem Inc

W. Roy Dunbar

Director: Humana; Lexmark International

Steve Durbin

Information Security Forum, London

Adam Epstein

Lead Director: OCZ Technology Group

Fay Feeney

Risk for Good

Jim Gauss

Witt/Kieffer

Satendra (Dan) Gupta Chairman: UST Global

Bonnie Gwin

Heidrick & Struggles International

Ira Hall

Director: Praxair

Dotty Hayes

Director: Vantagepoint Funds

Tuck Rickards

Russell Reynolds Associates

Susan Stautberg

Women Corporate Directors

Sheila G. Talton

Director: ACCO Brands; WinTrust Financial

Ashley Taylor

California Public Employees Retirement System

Introduction

T

he tide may be turning for directors long-skeptical of the need for digital expertise in the boardroom. As cyber-security fears continue to mount, companies are realizing the need for dynamic cloud-computing, e-commerce and social media strategies. One of the most dramatic examples of technological opportunity outracing regulation occurred last December when Netflix CEO Reed Hastings announced monthly corporate viewership figures on his Twitter account. He was investigated by the SEC, and four months later the commission issued a rule allowing public companies to legally release disclosures via social media as long as investors were alerted. Meanwhile, many other boards are struggling to exploit today’s technology within the strictures of regulation, prudent governance and commercial viability. This is why Agenda has decided to use its fourth annual directory to identify qualified board candidates who understand how to govern what will be a future priority for boards — digital strategy. The candidates that comprise the Agenda Digital 50 understand the new technologies that are changing how businesses find, sell to and keep customers. More importantly, they’re capable of overseeing how managers execute the five most important information technology categories: social media, big data, mobile technology, cyber-security and e-commerce. Like our previous guides — the Diversity 100, the International 100, and the Compensation 100 — this book is meant to be a reference for nominating and governance committees. They should use it when searching for talented new director nominees. Unlike those guides, however, this one highlights just 50 individuals. Our governance experts decided that there just aren’t as many tech-savvy candidates who are truly board-ready – at least not yet. For instance, nearly three quarters of executives responding to a survey by consulting firm Capgemini said they’re under competitive pressure to undergo a digital transformation. Yet only 23% of executives said their managers had the skills needed for such a move. And even fewer board members possess that talent for oversight. continued

i The Agenda Digital 50 www.AgendaWeek.com

Introduction (continued) Nor is every board ready to leap into the Twitter/Facebook Age. One highly digital public company director who spoke on the condition of anonymity said most boards still refuse to allocate a valuable seat to a digital or IT expert as most directors believe they wouldn’t be well-versed enough in accounting, finance, management or regulatory issues to warrant inclusion on the board. Indeed, according to a report by PwC, only 30% of directors said it is “very important” to add directors with tech or digital media expertise to their boards. Yet Capgemini found during its two-year study of 400 global firms that companies that fundamentally transform their businesses through technology, or, become “digitally mature,” generate 9% more revenues than their competitors and are 26% more profitable. That reveals an urgent need for boards to oversee such transformations including within boardrooms. Agenda selected 50 outstanding potential candidates with digital backgrounds by first creating an expert advisory committee. This 16-member panel included eight sitting board members, two IT consultants, three search firm recruiters, a tech company chairman, a governance executive from Calpers and the founder of a membership group for women board directors. [Please see the inside cover for all committee members’ names.] The selection group then wrestled with the benchmarks by which to judge good board candidates with digital savvy. The objective was to find individuals who could help companies monetize the new technologies and also protect companies in terms of security. The candidates needed direct experience on at least one transformative project where they had changed a company’s products or services with digital technology. It was also as important to find individuals with board governance potential or experience, as IT experience. So you’ll not only find former or current chief information and chief technology officers in the Digital 50, but also strategists, CEOs and board members. And the group is battle tested. In most cases, they’ve managed a business division with at least $200 million in sales and 100 employees. So we are presenting these digital candidates whether your board is hunting for them now or will be hunting for them in the future.

ii The Agenda Digital 50 www.AgendaWeek.com

Editor’s Note (Methodology and parameters of the directory)

T

he advisory committee spent weeks determining standards by which to choose digital director nominees. The final criteria appear below. Candidates had to meet the first set of non-negotiable standards. The second set includes ideal, but not mandatory, qualifications. The candidates: • Cannot currently be serving on more than three boards • Must be qualified, willing and able to serve immediately on a Fortune 1000 board • Must have a broad understanding of today’s technology and its future direction and a deep understanding in one or more selected technology areas.

Ideal or negotiable qualities: • Broad-based business responsibility over at least $200 million in sales and 100 employees, in more than one discipline and in more than one managerial role • Actual experience in implementing social media, big data, or mobile technology across a business division or an entire enterprise • Actual experience in changing the products or services of a company using digital technologies • Experience in a job that involved setting digital strategy for a business • Public company experience combined with broad digital background • Multinational perspective, evidence of collaborative skill sets across a mix of business and technical divisions • Broad-based knowledge of digital trends gained through consulting, board work, or top-tier business roles in a digital/tech company (C-suite level) continued

iii The Agenda Digital 50 www.AgendaWeek.com

Editor’s Note (continued) • Corporate governance knowledge and/or experience (e.g., frequent participant in employer board meetings, evidence of corporate governance education and/or experience) • Technology & public policy expertise • Collaborative, engaged, and fact-based dialogue style • Recognized as a digital thought leader (e.g., conference speaker, noted consultant, active industry group participant) • Advise a board(s) on digital strategy • Current or former institutional technology investor

iv The Agenda Digital 50 www.AgendaWeek.com

THE STATE OF DIGITAL SAVVY

Digitally Mature Companies: More Profitable, Higher Valuations Companies with stronger tech-enabled customer engagement and internal operations have: yy9% higher revenue/employee from fixed assets yy26% higher profit margins yy12% higher market capitalizations Source: "Digital Advantage" 2012 study by Capgemini Group and MIT Center for Digital Business

Where the “Digirati” Companies Are

Companies that lead their peers in digital maturity usually outperform them. Here are the industries with the highest percentage of “Digirati” or digitally mature companies. 40% 35% 30% 25% 20% 15% 10% 5% 0%

38%

35% 33%

31% 30%

26% 24%

20% 12%

High Banking Insurtech ance

Travel Tele& com hospitality

Retail

7%

Pack- Utilities Manu- Pharmaaged factur- ceuticals goods ing

Source: “Digital Advantage” 2012 study by Capgemini Group and MIT Center for Digital Business

v The Agenda Digital 50 www.AgendaWeek.com

DIGITAL SAVVY AND THE BOARD

Industries Whose Boards Consider IT to Be At Least Very Important to Success 80% 70% 60% 50% 40% 30% 20% 10% 0%

73%

72%

69%

59% 45%

Financial institutions*

Tech

Banks and Consumer S&Ls products, retail

Energy, utilities

42%

35%

Pharma- Industrial ceuticals, products medical devices, biotech

*Excluding banks, or savings and loans Source: PwC Center for Board Governance 2012 study “Directors and IT” of 860 public company directors

How Engaged Is the Board or Committees with IT Oversight? 60%

 Very

 Moderately

 Insufficiently

47%

50% 39%

38%

39%

30%

33%

35%

20%

15%

34% 20%

10%

12%

40%

0%

New tech business models

21%

 Not at all/Don't know

52% 39%

29% 20%

23% 22%

8% Use of cloud

6%

4%

3%

25% 24% 12%

Employees’ Company Competitors’ Cyber-security use of monitoring of use of spending mobile tech social media emerging tech

Source: PwC 2013 Annual Corporate Directors’ Survey vi The Agenda Digital 50 www.AgendaWeek.com

THE DIGITAL 50 BY THE NUMBERS

Public Company Board Service Among the Agenda Digital 50 18% 48%

n Current board member = 18% n Former board member = 14%

14%

n Both current and former board

member = 20% n No prior board service = 48%

20%

Professional Background of the Agenda Digital 50 25%

24% 20%

20%

16%

15%

10%

10%

8%

5% 0%

CEO

Division/ regional head

CIO or other digital — or informationtechnology leader *

Executive/ Senior vice president **

Other

*Includes some EVPs or SVPs **Includes all non-IT or digital-related positions

vii The Agenda Digital 50 www.AgendaWeek.com

Table of Contents 1.

Rodney Adkins

26.

Beatriz Infante

2.

Thomas Anderson

27.

Karin Klein

3.

Jeff Balagna

28.

Suresh Kumar

4.

Rebecca Blalock

29.

Andrew Lang

5.

Mark Bonchek

30.

Marina Levinson

6.

James Casella

31.

Laura Mather

7.

Sukhinder Singh Cassidy

32.

Lisbeth McNabb

8.

Janice Durbin Chaffin

33.

Nilofer Merchant

9.

Suja Chandrasekaran

34.

Gregory Morrison

10.

Carolyn Chin

35.

Jonathan Murray

11.

Toby Coppel

36.

Lorrie Norrington

12.

Martin Coyne

37.

Valerie Olbrick

13.

Court Cunningham

38.

Satyam Priyadarshy

14.

Lou D’Ambrosio

39.

Valerie Rahmani

15.

Chris Demchak

40.

Thor (Geir) Ramleth

16.

Jessica Denecour

41.

David Roberson

17.

Scott Epskamp

42.

Michael Robinson

18.

Monte Ford

43.

Josh Silverman

19.

John Glaser

44.

Carl Sparks

20.

Scott Griffith

45.

Rob Tarkoff

21.

Cathy Halligan

46.

Maria Thomas

22.

C. Martin Harris

47.

Stephanie Tilenius

23.

Mark J. Hawkins

48.

Mercedes Walton

24.

Jay Herratti

49.

Alfred Zollar

25.

John Hotta

50.

Norman Robert (Bob) Zukis

viii The Agenda Digital 50 www.AgendaWeek.com

Entrants With Current and/or Previous Public Company Board Experience Current Board Members Thomas Anderson Toby Coppel Cathy Halligan Jay Herratti Lisbeth McNabb Nilofer Merchant Carl Sparks Stephanie Tilenius Alfred Zollar

Former Board Members Jeff Balagna James Casella Carolyn Chin Lou D’Ambrosio Scott Griffith Mark J. Hawkins Thor (Geir) Ramleth Mercedes Walton

Both Current and Former Board Members

No Prior Board Service

Rebecca Blalock Mark Bonchek Suja Chandrasekaran Court Cunningham Chris Demchek Jessica Denecour Scott Epskamp John Glaser John Hotta Karen Klein Suresh Kumar Andrew Lang Marina Levinson Laura Mather Gregory Morrison Jonathan Murray Valerie Olbrick Satyam Priyadarshy Valerie Rahmani Michael Robinson Josh Silverman Maria Thomas Norman Robert (Bob) Zukis

Rodney Adkins Sukhinder Singh Cassidy Janice Durbin Chaffin Martin Coyne Monte Ford C. Martin Harris Beatriz Infante Lorrie Norrington David Roberson Rob Tarkoff

ix The Agenda Digital 50 www.AgendaWeek.com

Rodney Adkins Senior Vice President of Corporate Strategy IBM Armonk, NY

Leadership Experience

Adkins is a computer engineer by trade and a technology expert who has served at IBM for more than 30 years. He is currently responsible for developing strategies and execution plans for new clients and new markets. During his time at IBM, he helped to develop the ThinkPad, one of the first laptops, and he was named to the company’s 45-member Worldwide Management Council in 1998.

Relevant Digital Experience Aside In 2002, Adkins was named one of the 50 Most Powerful Black Executives in America by Fortune magazine. He was inducted into the National Academy of Engineering in 2005, and in 2011, Black Enterprise magazine named him corporate executive of the year. He is an avid basketball fan and longtime supporter of his hometown team, the Miami Heat.

yyAdkins previously served as the senior vice president of

IBM’s systems and technology group, where he oversaw the company’s semiconductor, server, storage and system software businesses.

yyThe United Parcel Service (UPS) board sought out Adkins

as a director in part because of his technology, engineering and strategy expertise.

Public Company Boards

Current: United Parcel Service (UPS) Former: Pitney Bowes

Education yyGeorgia Institute of Technology, BS, Electrical Engineering,

1981

yyRollins College, BA, Physics, 1982 yyGeorgia Institute of Technology, MS, Electrical Engineering,

1983

Contact Info

914-499-4007 [email protected]

1 The Agenda Digital 50 www.AgendaWeek.com

Thomas Anderson CEO Education Dynamics Hoboken, NJ


Anderson is the head of this private equity-backed, digital marketing company that matches and refers prospective students to its 1,600 client colleges via the Internet. A former McKinsey management consultant for nine years, Anderson has been a CEO at three previous firms, including Upromise and Integrity Interactive. He was also an SVP at Sallie Mae.

Relevant Digital Experience Aside Anderson is a board member of Farm Sanctuary, an organization that protects farm animals such as pigs, cows, goats, chickens, sheep and turkeys. The group has three animal sanctuaries in New York state and California.

yyAnderson was chief executive of an e-commerce company

that helped consumers pay for college through rebates on purchases they and their families made.

yyBoard member at Nasdaq-traded, online marketing

company Constant Contact.

Public Company Boards Current: Constant Choice Former: None

Education yyDartmouth College, BA, Mathematics, 1984 yyMassachusetts Institute of Technology, MS,

Finance and Economics, 1991

Contact Info



Jeff Balagna Executive Vice President and Chief Information Officer Sears Holdings Hoffman Estates, IL


At Sears, Balagna wears two hats. As CIO, he is responsible for all the technology in the retail giant’s stores, back offices and companywide. He also serves as the CEO of MetaScale, which is a consulting firm Sears founded to provide consulting and hosting services to outside companies in need of big data analytics. Balagna has held management roles for the past 15 years and previously served as the CIO at Eli Lilly & Co. He also served as CEO of TGI Fridays Restaurants.

Aside Balagna and his wife founded and endowed ELIMU four years ago after traveling to Kenya and visiting an orphanage for girls rescued from one of the largest slums in Nairobi. The ELIMU organization provides transportation, room and board, and counseling services to girls from high school through college. This year for the first time, two girls in the program are headed to college. “Elimu” means “education” in Swahili.

Relevant Digital Experience yyBalagna previously served as CEO of Carlson

Companies’ Carlson Marketing division and led the sale of the customer loyalty marketing company.

yyBalagna served as CIO and senior vice president at

Medtronic for five years. In addition, he served as general manager of operations for GE Medical Systems, and as CEO at GE Industrial Control Systems.


Current: None Former: Carlson Wagonlit Travel; Tennant

Education yyOakland University, BS, Computer Science & Engineering,

1993

Contact Info



Rebecca Blalock Managing Partner Advisory Capital Atlanta, GA


Aside Wiley Publishing this fall will release Blalock’s first book, Dare: Straight Talk on Confidence, Courage, and Career for Women in Charge. Blalock’s book explores the leadership styles and career advice of female executives at such companies as Home Depot, IBM and Cinnabon and describes Blalock’s rise to the role of chief information officer at Southern Company.

At Advisory Capital, Blalock provides strategic consulting to client companies involved in the businesses of energy, information technology and medical care. Previously, Blalock spent 33 years with Georgia Power and Southern Company before retiring in 2011. During the last nine years with Southern Company, Blalock served as the chief information officer, where she directed IT strategy and managed a team of 1,100 employees. She also chaired the company’s leadership action council, which gave high-potential employees development assignments.

Relevant Digital Experience yyWhile CIO, Blalock helped lead Southern Company’s

smart grid initiative, including a rollout of smart meters.

yyBlalock currently serves as a strategic advisor to Tech

Mahindra, which is an Indian IT outsourcing company based in Hyderabad.


None currently or previously

Education yyUniversity of West Georgia, BBA, 1978 yyMercer University, MBA, Finance, 1984

Contact Info

404-510-0438 (mobile) [email protected]


Mark Bonchek Founder and Chief Catalyst ORBIT Weston, MA


Bonchek founded ORBIT, an educational and advisory firm, in 2012 based on his belief that success in the digital age requires a major shift in thinking. He previously served as senior vice president of communities and networks at Sears Holdings, where he designed social engagement platforms across the company’s brands and lines of business. In this role, he communicated to the board, investors, shareholders and employees on the company’s strategy.

Aside Bonchek’s 1997 doctoral thesis predicted the rise of social media a full seven years before Facebook was founded.

Relevant Digital Experience yyAs founder and CEO of Truman Company, Bonchek aided

such organizations as IBM and the U.S. Department of Education in creating online and offline communities.

yyCurrently designing social business strategies for Kaiser

Permanente, Staples, and the American Heart Association.



Education yyPrinceton University, BA, Economics, 1986 yyHarvard University, PhD, Political Economy

and Government, 1997

Contact Info



James Casella CEO Asset International New York, NY, and San Francisco, CA


Since 2008, Casella has led an aggressive campaign at Asset International to acquire and shift traditionally print-based businesses in the financial information sector to online-based businesses. Companies acquired by AI, including Strategic Insight and The Trade, have been diversified with new revenue streams from electronic data and tools, as well as online media, research and events.

Relevant Digital Experience Aside Casella began collecting California wines in 1992 and has an eclectic collection of Chardonnays, Sauvignon Blancs and Cabernets, although he is particularly fond of Sonoma Coast Pinot Noirs.

yyEstablished joint ventures in China and India while

vice chairman of Reed Business.

yyPreviously served on the board of Jigsaw, before its sale

to Salesforce.com.


Current: None Former: Ask Jeeves; IDG Books Worldwide; Infomedia India Ltd.

Education yyBoston College, BA, History and Political Science, 1970

Contact Info



Sukhinder Singh Cassidy Founder and Chairman Project J Corporation San Francisco, CA


Aside Cassidy was born in Tanzania, Africa, to Indian parents who were both doctors. They moved to Canada, where she grew up near Niagara Falls.

Cassidy, who’s a Silicon Valley and media industry veteran of nearly 20 years, founded and operates a video-shopping website called Joyus. Her research finds that consumers buy 5.15 times more after watching product videos than merely by browsing text about products. Venture capital backers include Time Warner Investments. Cassidy previously was president of Google in the Asia-Pacific region and Latin America. In 1999, she co-founded Yodlee, whose banking software can display all of a customer’s financial accounts on one screen. She briefly worked for Amazon and British Sky Broadcasting in London.

Relevant Digital Experience yyRan Google’s business operations in China in addition to

running the company’s P&L across the Asia Pacific regions and Latin America.

yyImproved Google tools that helped consumers find local

small businesses and those of larger companies such as BellSouth to attract consumers through online search ads.

Public Company Boards Current: TripAdvisor Former: J.Crew

Education yyUniversity of Western Ontario (Canada), BS, Business

Administration, 1992

Contact Info

[email protected]


Janice Durbin Chaffin Retired Group President Symantec Saratoga, CA


Chaffin retired from her position as group president at Internet security software company Symantec in March 2013 after spending five years in the post and 10 years at the company. While at Symantec, Chaffin led the company’s $2 billion consumer business unit, which includes the Norton antivirus and security software. Chaffin also served as Symantec’s very first chief marketing officer and worked on strategy, market research, customer experience and advertising while the company shifted its strategy and grew from $1 billion to $6 billion.

Aside Chaffin is an aficionado of water sports, including snow skiing, kite boarding, windsurfing and paddle boarding. She and her family have traveled to Aruba every year for the past 24 years to pursue warm-water sports.

Relevant Digital Experience yyDuring her tenure, Chaffin expanded Norton’s

business by leading the effort to acquire another brand, PC Tools. PC Tools products are aimed at customers in emerging markets.

yyPrior to Symantec, Chaffin worked for 20 years

at Hewlett-Packard.


Current: International Game Technology Former: Informatica

Education yyUniversity of California, San Diego, BA, Political Science,

1973

yyUCLA Anderson School of Management, MBA, 1981

Contact Info



Suja Chandrasekaran Chief Data Officer Walmart Stores Bentonville, AR


Chandrasekaran is responsible for data platforms, services, and business intelligence and analytics at Walmart US, Sam’s Club and Walmart International. Previously she was a vice president and chief technology officer for North America at PepsiCo. While there, she developed technology strategies for North American businesses, such as Frito Lay, Pepsi Beverages, Quaker, Tropicana, Gatorade and Pepsi Bottling.

Relevant Digital Experience Aside Chandrasekaran serves as a mentor to women working at technology start-ups and as entrepreneurs. She also mentors more than 50 women at Walmart and outside the company. She is currently working with The Indus Entrepreneurs, a nonprofit group that fosters entrepreneurship globally, to set up a women’s development forum for Asian women in technology.

yyServed as chief information officer for The Timberland

Company, focusing on retail and supply chain transformation.

yyShe also served as a CIO, Transformations while

at Nestle Americas.



Education yyUniversity of Madras, India, BS, Electrical Engineering,

1989

yyMonash University, Melbourne, M. Business Systems, 1996

Contact Info



Carolyn Chin CEO Cebiz Fort Lauderdale, FL


Chin has worked in strategy, marketing and digital commerce at such companies as AT&T, Citibank and IBM. She previously served as the chief marketing officer at Reuters America and as executive vice president for marketing and sales at MarketXT, an electronic trading network. Chin also has extensive experience in the nonprofit world, working with such organizations as The Committee for Economic Development and the White House Fellows Foundation, and she currently serves on the board of WPBT2, the South Florida PBS affiliate.

Aside Chin is a co-founder of “OnBoard Bootcamps,” a seminar course for potential directors who wish to join boards. While a student at Rensselaer Polytechnic, Chin was the first female student government president of the Independent Council and a member of the school’s Grand Marshall Cabinet. In another first, she was the first female student elected to the school’s honor societies, Phalanx and White Key.

Relevant Digital Experience yyHelped develop proprietary Microsoft standard for

e-commerce transactions.

yyOn the board of State Farm Bank, Chin helped oversee

the company’s overhaul of its digital strategic plan.

Public Company Boards Current: None Former: Commtouch

Education yyRensselaer Polytechnic Institute, BS, Management

Engineering, 1969

yyHarvard Business School, MBA, Marketing, Management

Control Systems, Accounting, 1971

Contact Info



Toby Coppel Partner Virgin Management London, England


Coppel is one of eight partners who operate the $21 billion Virgin Group of companies. The group, chaired by Richard Branson, includes a mobile phone provider and a space flight carrier. Coppel sits on the boards of four Virgin subsidiaries. He arrived in 2010 from Yahoo, where he had been managing director of operations in Europe and Canada and before that Yahoo’s chief strategy officer. Coppel started his career at Goldman Sachs as a financial analyst.

Aside Coppel co-founded Moon Valley Enterprises, a social enterprise that helps Palestinian agribusinesses in the West Bank and Gaza export produce profitably. The group helps them sell to retailers such as Marks & Spencer in the U.K. as well as restaurants in Western Europe and the United States.

Relevant Digital Experience yyAt Yahoo, Coppel completed $5 billion of acquisitions

and investments, including a $1 billion investment in Chinese e-commerce company Alibaba, now worth $20 billion. Also acquired search engine Inktomi, photo sharing site Flickr, and 20 other start-ups.

yyCoppel is now a director at digital and print directory

company hibu. At Yahoo, he attended all board meetings as a member of the executive operations team.

Public Company Boards Current: None Former: hibu (U.K.)

Education yyUniversity of Oxford, MA, Philosophy, Politics, Economics,

1993

yyHarvard University, MBA, 1997

Contact Info

+44 (0) 791 871 9300 [email protected]


Martin Coyne Founder and Chairman CEO Learning Network Harrington Park, NJ


For the past 10 years, Coyne has made a career of advising companies as a board director or advising senior managers. He sat on two mid-cap boards in that time as well as opened an LLC called CEO Learning Network and started a blog. Prior to that, he was an executive vice president at Eastman Kodak, where he ran the $9.0 billion photography group until 2003.

Relevant Digital Experience Aside In 2009, Coyne self-published a book to guide CEOs on working effectively with boards called How to Manage Your Board While Your Board Manages You.

yyFormer lead director at Akamai, whose technology allows

companies and government agencies to send ads, business transaction data and streaming video over the Internet.

yyAt Kodak, he had responsibility for development, production

and sales of digital imaging hardware, software and services.

yyBoard director at privately held RockTech cloud computing

software company, and formerly at OpenPages, which creates governance compliance software for companies.


Current: Akamai Technologies (former lead director) Former: BioClinica

Education yyFordham University, BS, Pharmacy, 1971 yyFairleigh Dickinson University, MBA, 1985

Contact Info



Court Cunningham CEO Yodle New York, NY


Aside Cunningham is an avid mountain climber and has reached the top of Mount Kenya, which is the secondhighest mountain in Africa after Kilimanjaro. He lives by the motto: “He who leaves nothing to chance will do few things ill, but he will do very few things,” which is a quote attributed to Marquis of Halifax Sir George Savile, a 17th century moderate English politician and writer.

Cunningham has been the CEO at Yodle, an online marketing company, since 2007. Yodle serves as an outsourced marketing department for small, local businesses, such as dentists, lawyers and contractors, that want to find new customers and clients on the Internet. When Cunningham arrived, Yodle had 10 employees and 200 customers. Now, the company earns $130 million in annual revenue and has 1,100 employees, 35,000 mostly small business customers and six offices in the U.S. The company was ranked No. 26 on Forbes’ list of America’s Most Promising Companies in 2011 and appears headed toward an IPO.

Relevant Digital Experience yyCunningham previously served as the COO of Community

Connect, a social networking company.

yyHe spent five years at DoubleClick and was senior

vice president and general manager in the marketing automation group during his last two years with the company.

yyHe is the co-author of Local Online Advertising

for Dummies.



Education yyPrinceton University, BA, English, 1991 yyHarvard Business School, MBA, 1997

Contact Info



Lou D’Ambrosio Chairman Sensus Raleigh, NC


Aside D’Ambrosio and his family are music lovers, and D’Ambrosio was recently involved as a co-producer in the concert reading of the musical A Lasting Impression at Joe’s Pub in New York City.

D’Ambrosio was named chairman of the board of Sensus in August. Prior to Sensus, he served as the CEO and president of Sears Holdings from 2011 to 2013. During his time there, he made dramatic changes to the way the retailer’s stores conducted business, providing computer tablets to employees so they could better help customers make buying decisions and developing a loyalty program that collected data on customers’ purchases. Prior to Sears, D’Ambrosio was the CEO of Avaya, where he led the company’s move to become a private company in 2007. Avaya provides business communication and collaboration systems.

Relevant Digital Experience yyD’Ambrosio worked for IBM for 16 years, including

leading sales and marketing for IBM’s $12 billion software business.

yyWhile at IBM, D’Ambrosio oversaw a $1 billion investment

in programs to aid IBM’s software partners.


Current: None Former: Avaya; Sears Holdings

Education yyPennsylvania State University, BS, Business, 1986 yyHarvard Business School, MBA, 1992

Contact Info



Chris Demchak Professor, Co-Director, Co-Founder Center for Cyber Conflict Studies, U.S. Naval War College NWC, Newport, RI


Demchak is a cyber-security expert and researcher whose areas of focus are digital resilience, cyber conflict and the structures and risks of cyber space. She designed a digitized organization model known as “Atrium” that helps large enterprises respond to and accommodate surprises in their systems. She is also the author of Wars of Disruption and Resilience: Cybered Conflict, Power and National Security.

Relevant Digital Experience Aside Demchak is an avid traveler and prefers to visit medieval cities in Europe. In doing so, she has developed an interest in swords and collects replicas. She considers a sword to be the only honorable weapon because people who wield them don’t often cause collateral damage. In the 20 years she has been collecting, she has acquired samurai swords and recently got a replica of “Sting,” the sword used by Bilbo Baggins in The Hobbit.

yyServes on the board of the Cyber Conflict Studies

Association.

yyPast president of the International Security and

Arms Control section of the American Political Science Association.



Education yyPrinceton University, MPA, Economic Development, 1977 yyUniversity of California, Berkeley, MA, Energy and Resources

Group, 1980

yyUniversity of California, Berkeley, PhD, Political Science,

1987

Contact Info



Jessica Denecour Senior Vice President, Chief Information Officer and Data Privacy Officer Varian Medical Systems Palo Alto, CA


During her time at Varian Medical Systems, Denecour has revised the sales and financial systems at the company, installed a single-order entry system that consolidated sales data, and brought in video technology to help the company liaise with clients in other parts of the world. She also revamped Varian’s human resources technology and created a system that now allows managers to review information about the company’s global workforce without running afoul of data privacy rules.

Aside Denecour currently serves as board member of the Children’s Discovery Museum of San Jose, where she chairs the technology committee.

Relevant Digital Experience yyPrior to Varian, Denecour worked for Agilent Technologies

and Hewlett-Packard.

yyDenecour is a board member of CapOneSource,

a not-for-profit consortium of software providers that recommends solutions for common business models.



Education yyCalifornia Polytechnic State University, BS, Business

Administration/Management Information Systems, 1983

Contact Info



Scott Epskamp President and Co-Founder Leapfrog Online Evanston, IL


Epskamp co-founded Leapfrog Online in 1995 as a start-up and helped shepherd the company to its current standing as a digital strategy and marketing services firm for Fortune 500 companies. Epskamp is currently responsible for the growth and strategy of Leapfrog, and recently led the business’s efforts to raise $30 million in private equity capital.

Relevant Digital Experience Aside Epskamp is active in college preparatory mentoring for highachieving minority students where he lives in Illinois. He’s also an active martial arts instructor.

yyIn recent years, Leapfrog has won such awards as the

Deloitte Technology Fast 500, Crains Fast 50 and the Illinois Technology Association’s Trailblazer award.

yyPrior to founding Leapfrog Online, Epskamp co-founded

Leapfrog Development, a product development company.


None currently or previously.

Education yyMichigan State University, BA, Marketing, 1982 yyOregon State University, MBA, 1984

Contact Info

847-440-8204 (office) 847-971-8132 (mobile) [email protected]


Monte Ford Retired Executive Chairman Aptean Software Dallas, TX


Ford most recently served as the executive chairman of Aptean Software after serving as president for two years. Aptean provides on-premise and cloud technologies and was formed after a merger of CDC Software and Consona Corp. Ford previously served as the president of CDC Software.

Relevant Digital Experience yyPrior to Aptean, Ford served as the chief information officer

Aside Ford previously served as a director on the board of the Children’s Medical Center in Dallas and the Baylor Regional Medical Center in Plano, Texas.

at American Airlines for 10 years. During his time there, he was recognized by CIO magazine for his work and inducted into the CIO Hall of Fame.

yyFord also served as the chief information officer

at Associates First Capital Corporation.


Current: Akamai Technologies Former: Meta Group; MoneyGram International

Education yyNortheastern University, BS, Business Administration, 2003

Contact Info



John Glaser CEO, Health Services Siemens Malvern, PA


Glaser is the CEO of Siemens Healthcare’s health services business unit. He leads 4,500 employees and is responsible for global healthcare information technology product development, strategy and financial performance. The unit includes technology systems related to managing patients’ clinical data and revenue cycles processes in hospitals and health systems and associated hosting, outsourcing, implementation and strategy consulting services.

Aside After graduating from college, Glaser hitchhiked from Fairbanks, Alaska, to the Panama Canal by way of North Carolina.

Relevant Digital Experience yyPrior to joining Siemens, Glaser was the CIO at

Partners HealthCare.

yyGlaser previously managed the healthcare information

consulting business at management consulting firm Arthur D. Little.



Education yyDuke University, BA, Mathematics, 1976 yyUniversity of Minnesota, PhD, Biometry and Health

Information Systems, 1984

Contact Info



Scott Griffith Strategic Advisor, Retired Chairman and CEO Zipcar Cambridge, MA


Aside For the past seven years, Griffith and other executives from Zipcar have ridden and raised money in the annual PanMass Challenge bicycle event in Boston. The PanMass benefits the Jimmy Fund for cancer research.

Griffith is an advisor to car-sharing network Zipcar. He spent 10 years with the company as CEO and later chairman until last March when Avis Budget Group bought it for about $500 million. Griffith joined Zipcar from Digital Goods (later known as SoftLock). He’d been chairman and CEO of that firm, whose software prevented e-books from being copied. Previously, he served at business publisher Thomson, as CEO of its Information America division. Prior to Thomson, Griffith was a management consultant both at a Bain & Co. spinoff, as well as at a firm that he helped found. He also spent time as a business developer at Hughes Aircraft and at Boeing, where he broke in as a design engineer.

Relevant Digital Experience yyUnder Griffith, technology-enabled Zipcar grew from

a $2 million start-up to a $300 million public company and category leader in car sharing. Zipcar’s iPhone and Android applications were recognized many times as the best in their class.

yyAs chairman, Griffith recruited digital superstars Meg

Whitman and Steve Case to Zipcar’s board.

Public Company Boards Current: None Former: Zipcar

Education yyCarnegie Mellon University, BS, Mechanical Engineering,

1981

yyUniversity of Chicago, MBA, 1990

Contact Info



Cathy Halligan Advisor Narvar San Francisco, CA


Aside Halligan, along with her two daughters, is a green belt in Hapkido, and all three are committed to learning the sport until they achieve black belt status. Hapkido is a form of martial art primarily used for self-defense. Halligan and her daughters take two classes twice a week, which Halligan makes up when she travels. They are about two years away from reaching their goal.

Halligan has been working with companies to enhance their digital strategies since the mid-1990s. In 1998, she directed Williams-Sonoma’s launch of online sales. And, in 2006, after Amazon had eaten away at Walmart Stores’ market share, Halligan’s team developed then piloted a “Site to Store” program, in which customers purchased items online that were then shipped free to their local Walmart store. The program was rolled out to 3,300 stores and represented one third of all Walmart.com sales. She currently advises the founder and senior executive team at Narvar, which is a cloud-based, SaaS, start-up, supply-chain management company.

Relevant Digital Experience yyDeveloped and launched PowerReviews’ Facebook

open graph integration product in 2010.

yyLaunched Williams-Sonoma’s online wedding registry

in 1999.

Public Company Boards Current: Ulta Beauty Former: None

Education yyNorthern Illinois University, BS, Finance, 1985

Contact Info



C. Martin Harris Chief Information Officer and Chairman Cleveland Clinic Cleveland, OH


Aside Harris serves on the Health Information Technology Standards Advisory Committee, which reports to the National Coordinator for Health Information Technology. The NCHIT then answers to the secretary of Health and Human Services, which advises President Barack Obama on health policy.

As chief information officer and chairman at the Cleveland Clinic, Harris is responsible for the academic medical center’s strategy and operational information management plan. As CIO, Harris envisioned and led the development of a system for capturing and housing electronic medical records to allow physicians and nurses to access patient information in the hospital and for patients to access their medical information from home. Patients can use the online system to schedule appointments and renew prescriptions. The Cleveland Clinic is rated one of the top four hospitals in the country.

Relevant Digital Experience yyHarris oversaw the development of a system in which

patients in over 90 countries can obtain a second medical opinion from Cleveland Clinic specialists without traveling to the facility.

yyHarris is a judge for the case studies in medicine

for the Computerworld Smithsonian Honors Program. Awards are given to those who use IT to benefit society.


Current: HealthStream; Invacare; Thermo Fisher Scientific Former: Care Science

Education yyUniversity of Pennsylvania, BA, Biology, 1977 yyUniversity of Pennsylvania School of Medicine, MD, 1982 yyThe Wharton School of the University of Pennsylvania, MBA,

1986

Contact Info

216-444-4246 (office) 216-444-8921 (Assistant Gayle Pischel) [email protected]


Mark J. Hawkins Executive Vice President and CFO Autodesk San Rafael, CA, and San Francisco, CA


Aside In the 1990s, Hawkins served on the boards of Hewlett-Packard’s joint venture with Yokogawa Electric Company in Japan, and also with HP's joint venture with Chinese company Shanghai Analytical Instrument Factory.

A financial officer at Silicon Valley tech companies for more than 30 years, Hawkins joined software maker Autodesk in 2009. The Fortune 1,000 company has supplied computer design programs for the last 18 winners of the Academy Awards for best visual effects. Parts of his duties there include overseeing information technology and chairing the operating council. Hawkins arrived at Autodesk from Logitech International, a digital hardware firm where he had been CFO and also had IT oversight. His other finance jobs included a stint at Dell and 18 years at Hewlett-Packard.

Relevant Digital Experience yyHawkins implemented several enterprise resource

planning overhauls at Logitech and Autodesk, such as ERP, Salesforce.com and Workday.

yyHawkins’ board company BMC Software creates IT tools

for chief information officers.

Public Company Boards Current: None Former: BMC Software

Education yyMichigan State University, BA, Operations Management,

1981

yyUniversity of Colorado, MBA, 1986

Contact Info

415-507-8456 (office) 408-348-1379 (mobile)


Jay Herratti Strategic Advisor New York, NY


Herratti held several positions at IAC InterActiveCorp from 2007 to 2012, including CEO of CityGrid Media. CityGrid owns and operates consumer websites such as Citysearch, Insider Pages and Urbanspoon. While at IAC, Herratti was responsible for the strategy and growth of Citysearch and Urbanspoon, a website used by consumers to find local retailers through Web and mobile applications.

Relevant Digital Experience Aside As a member of the Young Presidents’ Organization, a group of young CEOs around the world, Herratti founded the group’s Digital CEO Roundtable and led chapters in Los Angeles and New York.

yyHerratti previously served as CEO of Evite, the widely used

online-invitations service.

yyPrior to joining IAC, Herratti was the senior vice president

of e-business strategy and development for Federated Department Stores, where he led the consolidation of the company’s catalog and online businesses.


Current: Constant Contact; NutriSystem Former: None

Education yyUniversity of Maryland, BS, Business and Management,

1989

yyINSEAD, MBA, 1994

Contact Info



John Hotta Former Senior Director Microsoft Redmond, WA


Since he retired from Microsoft nearly two years ago, Hotta has been a technology advisor to corporate and nonprofit boards. He was with the software firm for seven years. Hotta came from a consulting background; he functioned as a COO at several broadband or mobile phone companies while a consultant for Accenture. Before that, he worked his way up in the AT&T leadership development program to become an international product manager. He increased market share by 6% on $1 billion in sales.

Aside Hotta is a board member at the oldest modern dance company in the world, the Martha Graham Dance Company. He’s training fellow directors and executives there how to use technology while he’s also guiding a committee that’s charged with preserving a $20 million film collection.

Relevant Digital Experience yyTrains board members who are affiliated with the National

Association of Corporate Directors on digital strategy and tech. Wrote book, The Technology-Informed Director.

yyAdvises congressional staff about cyber security, cloud,

privacy and big data.

yyAt Microsoft, Hotta was responsible for managing a global

digital customer relationship management system and other technologies.



Contact Info

[email protected] Skype: johnhotta


Beatriz Infante CEO BusinessExcelleration Los Altos Hills, CA


Aside Infante is an investor and an advisor to a Silicon Valley business incubator for mobile software companies called Tandem Capital.

Infante has been advising companies on how to integrate cloud, digital media and social media for the past four years. She has been CEO at four tech companies (performance analytics, mobile communications, virtual data centers, and telecom), including one that was publicly listed, Aspect Communications. Before those roles, she spent four years at Oracle, where she oversaw all emerging technologies and also ran the $1.7 billion open systems business unit. Previously, Infante worked at several tech companies, including Hewlett-Packard where she was an architect for software to automate the design of semiconductors.

Relevant Digital Experience yyAs CEO and chairman of Aspect Communications, Infante

shifted the business model away from telecom hardware to software and services.

yyAt Oracle, she created a new category of large-scale data,

Very Large Memory (VLM), that helped increase revenue growth by 400% in two years.


Current: Emulex; Sonus Networks Former: Aspect Communications

Education yyPrinceton University, BSEE, Electrical Engineering

and Computer Science, 1976

yyCalifornia Institute of Technology, MS, Engineering Science,

1977

Contact Info



Karin Klein Partner, Bloomberg Beta Bloomberg New York, NY


As head of East Coast investments for a new venture capital fund, Klein wields a $75 million budget to invest in early-stage tech companies for Bloomberg Beta. For three years before that, she led a unit at Bloomberg that started new business lines and formed corporate partnerships. Klein arrived after being a venture capitalist at Softbank Capital, which was backed by the Japanese telecom giant. There, she trawled for companies in which Softbank could invest and gave operational guidance to portfolio company officers.

Aside Karin is a member of Mensa, the organization comprised of people who score in the top 2% on standardized intelligence tests. She mentors start-up entrepreneurs through programs such as TechStars and the Venture Fellows program of the City of New York.

Relevant Digital Experience yyKlein was a board member at social media firm Buddy

Media which Salesforce.com bought a year ago for $689 million.

yyAt MC Group and Knowledge Universe, Klein pored over

possible investments in media, education and tech and created growth plans for acquired companies.



Education yyUniversity of Pennsylvania, BS, Finance, and BA,

Communications, 1994

yyThe Warton School of the University of Pennsylvania, MBA,

Finance and Accounting, 1995

Contact Info



Suresh Kumar Senior Executive Vice President and Chief Information Officer BNY Mellon New York, NY


Kumar heads up the 13,000 information tech professionals at the largest depositary bank in the world. He manages a $2 billion budget across 35 countries for services that include use of big data, and cloud and mobile technology for clients and employees. Kumar is also a member of the BNY Mellon executive committee. Over his 28-year career, he’s been instrumental in building the online brokerage DLJ Direct and the NextPro and NetX360 Internet platforms for wealth management.

Aside Kumar has been a tech advisor for Wall Street. Namely, he’s been on tech committees for the Depository Trust and Clearing Corp., which clears and settles trades, and the Securities Industry and Financial Markets Association, the self-regulating group for banks, broker-dealer firms and asset management companies.

Relevant Digital Experience yyCEO of an offshore division of BNY Mellon that provides

back-office IT services to brokerage trading firms in Europe and Asia.

yyKumar developed in-house applications for Palm, iPhone

and Android smartphones.



Education yyIndian Institute of Technology (India), BT, Civil Engineering,

1981

yyIndian Institute of Technology (India), MBA, 1983 yyNew York Institute of Technology-Old Westbury, MS,

Computer Science, 1985

Contact Info



Andrew Lang Executive Vice President Wolters Kluwer Hartford, CT


Lang recently joined global info publishing company Wolters Klumer. For the past five years, Lang had set tech strategy and managed information technology operations for WellPoint, the nation’s largest health benefits company in terms of members. There he collaborated with IBM to evaluate patients’ health data more quickly and help doctors identify appropriate treatments. A 25-year IT veteran, Lang was previously responsible for the worldwide IT system at Cargill. Prior to that, he worked at Aetna, U.S. Bancorp, Visa International and IBM.

Aside Lang is a co-holder of two patents. One is for storing and organizing financial information electronically, and the other is for improving the booting up of software. He was recognized as one of the “Premier 100 IT Leaders” in the U.S. by Computerworld magazine in 2012.

Relevant Digital Experience yyTransformed Cargill’s IT system by creating a data center

and network strategy following board approval.

yyRolled out online payment system and check imaging

at U.S. Bancorp.



Education yyOhio State University, BS, Computer Science, 1984

Contact Info



Marina Levinson Founder and CEO CIO Advisory Group Saratoga, CA


Aside Levinson co-founded a networking organization called the Executive Board Exchange that holds invitation-only events for governance education and to provide executives with introductions to board members.

Formerly a chief information officer, Levinson now advises venture capital firms, corporate officers and board members on digital strategies and technology risks. Born in Russia, she immigrated to America after graduating from college. Following various IT positions at Tandem Computers and TRW, she climbed the ladder at 3Com and then became CIO at Palm when it was spun off. Later, she was CIO at NetApp, a $6 billion data storage company. Levinson is a chair of advisory boards at Warburg Pincus, Aruba Networks, and the publicly traded Ellie Mae Web service for mortgage brokers and clients.

Relevant Digital Experience yyCreated cloud and mobile applications for customers

at NetApp.

yyCreated enterprise business analytics for NetApp managers

to improve decision making.

yyLaunched mobile technology at Palm that was later made

into a product offering.



Education yyLeningrad (Russia) Institute of Precision Mechanics

and Optics, BS, Computer Science, 1979

Contact Info



Laura Mather Former Chief Visionary and former Board Member Silver Tail Systems Woodside, CA


Mather co-founded cyber-security company Silver Tail. She was its strategist for five years before selling it to IT giant EMC in 2013. At the same time, Mather directed anti-phishing policy at an industry trade group. Earlier, she had been responsible for preventing fraud and phishing at eBay.

Relevant Digital Experience yyManaged 500-person team at eBay to reduce phished

Aside In 2012, Mather ranked No. 6 on Fortune magazine’s list of Most Powerful Women Entrepreneurs. In addition, she founded the website Unitive.org to help increase diversity in the science, tech, engineering and math arenas from management on up to the boardroom.

and stolen accounts.

yyLaunched research group on data mining while working

as computer scientist at Defense Department and National Security Agency.



Education yyUniversity of Colorado, BS, Applied Mathematics, 1994 yyUniversity of Colorado, PhD, Computer Science, 1998

Contact Info

605-530-2493 (office) [email protected]


Lisbeth McNabb CEO and Founder DigiWorksCorp Dallas, TX


This year, McNabb has raised $500,000 in angel capital to launch DigiWorks, which offers software to help retail businesses digitally map their customers. She previously worked in Internet companies. She founded w2wlink, an e-commerce and media content website for professional women, and was CFO at Match. com, the matchmaking site that’s listed on Nasdaq. Before that, McNabb had management roles at AT&T, Sodexo, Frito-Lay, and American Airlines.

Aside McNabb mentors entrepreneurs or sits on advisory boards for incubators in New York, California, Texas and Nebraska.

Relevant Digital Experience yyBoard member of TV broadcasting company where

she oversees and advises on Web and mobile product launches.

yyServed on advisory board of American Airlines, which has

suite of digital services, such as mobile boarding passes.


Current: Nexstar Broadcasting Group; Tandy Brands Accessories Former: None

Education yyUniversity of Nebraska, BS, Business Administration, 1982 yySouthern Methodist University, MBA, Finance, Marketing,

1988

Contact Info



Nilofer Merchant Former CEO Rubicon Consulting Los Gatos, CA


Merchant is currently a public company director, author, paid public speaker and regular contributor to the Harvard Business Review. A former vice president of sales at software maker Autodesk and at Web software company GoLive, she later ran her own management consulting firm, Rubicon. For 10 years, she advised corporate managers on strategic models, new markets and defending against competitors. Merchant began her career at Apple, where she rose to marketing manager for server products.

Aside Merchant wrote a book on social business models in what she calls the “new social era.” Titled, 11 Rules for Creating Value in the #Social Era, it was named one of the 12 best business books of 2012 by Fast Company magazine.

Relevant Digital Experience yySpecialist in technology, entertainment and design (TED)

innovations and uses.

yyAs global VP of sales at GoLive Systems, landed contract

with Ingram Micro to buy visual layout solution for HTML source-code editing and website management.


Current: Ambassador Group Former: None

Education yyUniversity of San Francisco, BS, Applied Economics, 1993 yySanta Clara University, MBA, 2000

Contact Info



Gregory Morrison Senior Vice President and Chief Information Officer Cox Enterprises Atlanta, GA


Morrison is CIO of the $15 billion conglomerate that owns Cox Communications, Kelley Blue Book and other media properties. He oversees Web and mobile product launches, Cox’s providing of cable TV, telephone and high-speed Internet, as well as Web-based newspapers and advertising. Previously, Morrison was a vice president at Prudential Financial, where he headed information systems and was in charge of a $4 billion acquisition. He was also COO of e-commerce start-up RE.com.

Aside Morrison was a board member of TechBridge, a volunteer organization that helps hundreds of nonprofit groups with IT needs, such as hosting their websites and answering help desk questions.

Relevant Digital Experience yyFormer board member of tech companies nuBridges

and Scentric.

yySpearheaded transformative tech project at Cox for better

audience experience and deeper ad penetration.



Education yySouth Carolina State University, BS, Math/Physics, 1982 yyNorthwestern University, MS, Industrial Engineering, 1987

Contact Info

678-645-0030 (office) 404-915-3466 (mobile) [email protected], [email protected]


Jonathan Murray Executive Vice President and Chief Technology Officer Warner Music Group New York, NY


For the past two years, Murray has been responsible for tech strategy and the digital platform at Warner Music, one of the three largest record companies in the world. Prior to that, he co-founded a consulting firm to advise clients on strategic tech issues. For 16 years, Murray was an executive at Microsoft. He left as vice president in charge of public sector technology, which collaborated with senior policy makers on new technologies that would affect society and the economy.

Aside Murray was born and raised in the United Kingdom. He moved to America 21 years ago but relocated to Switzerland in 2003. He now lives near Vienna, Austria, but commutes to Warner’s offices in New York twice a month.

Relevant Digital Experience yyOversees Warner’s end-to-end IT service and a new

cloud-based service for music fans, artists and business partners.

yyMurray is a visiting scholar at the Berkeley Roundtable on

the International Economy. Last year, he co-authored a study on the cloud computing ecosystem.



Education yyKingston University (U.K.), BSc, Natural Resource

Management, 1984

Contact Info

510-982-1920 (office) [email protected]


Lorrie Norrington Operating Partner and Advisor Lead Edge Capital Atherton, CA


Aside Norrington was a board member of Lucas Film — the motion picture studio that created Star Wars as well as numerous digital innovations — for 18 months until Walt Disney Company acquired it in 2012.

Norrington has a deep background in e-commerce, manufacturing and software. She’s a former president of a $5 billion division of eBay and before that was CEO of Shopping.com, which eBay bought in 2005. She’s now a partner in a private equity firm, Lead Edge Capital, which buys equity in growing tech companies. In the early 2000s, she was an executive VP at Intuit in charge of the Quicken and QuickBooks accounting software brands. Norrington spent 20 years at General Electric. That included a stint as CEO over GE’s Web-based Commercial Shopping Network as well as CEO of the GE FANUC group that made industrial controls.

Relevant Digital Experience yyAs president of eBay Marketplaces, she used technology

to reposition eBay’s products with buyers and sellers.

yyTransformed the Shopping.com business model and

expanded the company.


Current: Autodesk; DirecTV Former: McAfee; Shopping.com

Education yyUniversity of Maryland-College Park, BS, 1981 yyHarvard University, MBA, 1989

Contact Info



Valerie Olbrick President and CEO Olbrick & Associates Tampa, FL


Aside Olbrick is licensed by the U.S. Coast Guard as a private ship captain who can command a large sail or motor vessel, such as a tanker or ocean liner. She’s also certified by the American Sailing Association as an instructor. Olbrick has delivered yachts from one port to another for their owners.

Until a year ago, Olbrick was head of the group at $5.8 billion management consulting firm Booz Allen Hamilton that hosts clients’ websites and operates their data centers, social media and other applications. She’s now running her own IT advisory firm. Before starting at Booz Allen in 2008, she worked on her own for six years, including stints in France and Denmark for two years while she helped Capgemini Ernst & Young integrate its data management technologies. In the late 1980s, Olbrick was an original member of the Ernst & Young International chief information officer group.

Relevant Digital Experience yyAt Booz Allen, she simplified social networking user access,

content harvesting and content re-use.

yyRan Ernst & Young’s global IT business planning program,

which defined technology projects necessary within three years to support the global strategy.



Education yyGrove City College, BS, Mathematics, 1981

Contact Info



Satyam Priyadarshy Vice President, Data Science Acxiom Foster City, CA


Aside Priyadarshy serves on the board of the India International School, a Virginiabased center whose mission is to promote the ancient cultural values of India.

A former chief scientist at AOL and a former chief technology officer at Network Solutions, Priyadarshy is a PhD who works in both academia and the tech industry. He’s currently VP of data for Acxiom, which helps client companies better analyze customers’ habits and reach them. He also consults with C-suite officers on how to exploit big data through his RKR Group. Priyadarshy teaches digital marketing and e-commerce part-time at Georgetown University and managing info systems at George Mason University. He previously taught or was a science researcher at Rutgers, the University of Pittsburgh, and the University of Sydney in Australia.

Relevant Digital Experience yyFocuses on how companies can translate the data they

have into actionable tactics that fit their corporate and IT strategies.

yyAdvisory board member to Internet start-up companies

OkCopay, VendorStack, and Foodem.



Education yyAgra University (India), BS, Physics, Chemistry,

Mathematics, 1982

yyAgra University (India), MS, Physical Chemistry, 1984 yyIndian Institute of Technology (India), PhD, Computational

Science, 1990

yyVirginia Polytechnic Institute, MBA, 2006

Contact Info



Valerie Rahmani Board Member, Consultant Old Greenwich, CT, and Atlanta, GA


Rahmani retired a year ago after a 30-year career in Internet security, software and tech services. Rahmani runs a business advising financial organizations, corporations and start-ups on digital transformation, risk management and cyber security. For three years until the end of 2012, Rahmani was CEO of Damballa, a cyber security company that helped thwart botnet threats such as denial-of-service attacks. Before that, she spent nearly 28 years at IBM including time as general manager of the 1,600-person unit for Internet security systems.

Aside Rahmani lives part of the year in Atlanta. She’s on advisory boards for the Atlanta Telecom Professionals organization and the information security center at Georgia Tech University.

Relevant Digital Experience yyWorked at IBM with telecom, enterprise IT, global wireless

and media markets in North America, Europe, the Middle East and Africa. She also led four acquisitions.

yyShe’s now a board member of Teradici, a privately held

virtual desktop software firm.



Education yyUniversity of Oxford (U.K.), BA, MA, Chemistry, 1979 yyUniversity of Oxford (U.K.), PhD, Quantum Chemistry, 1981

Contact Info



Thor (Geir) Ramleth Retired Vice President and Chief Information Officer Bechtel Menlo Park, CA


Ramleth now runs GeirHeads, an advisory firm that advises on Internet-based investments. He retired earlier this year as senior vice president and chief information officer at Bechtel Group. From 2002 until 2013, Ramleth oversaw all of the $38 billion company’s infrastructure technology and information systems. Previously, he held financial analyst and project management roles at various companies, including Oracle and PacTel.

Relevant Digital Experience Aside Although now a U.S. citizen, Ramleth was born in Norway. He set the world’s first speed record for class SB 250cc powerboats there in 1975.

yyFormer CEO of a Bechtel-funded company that provided

Internet and data services to clients.

yyRamleth is currently an executive fellow at the Center for

Digital Strategy at Tuck School Of Business at Dartmouth College.

yyFounded DigiPlex, a pan-European communications and

network facilities company.

Public Company Boards Current: None Former: Data Return

Education yyMenlo College, BS, Business Administration, 1986

Contact Info



David Roberson Former Senior Vice President Enterprise Servers, Storage and Networking Hewlett-Packard Saratoga, CA


Roberson retired in 2011 from the $4 billion unit at HP that makes computer data storage systems and software. Prior to that job, he worked for 26 years at the Silicon Valley company that became Hitachi Data Systems, which was a computer storage subsidiary of Hitachi, the 100-year-old Japanese electronics maker. At various times there, he not only served as its chief information officer but also its CEO, CFO, COO, treasurer and general counsel.

Aside Roberson is currently mentoring individuals on three continents as well as assisting Catholic Charities of Santa Clara County in training its staff on developing leadership skills.

Relevant Digital Experience yyHas served on seven private tech-company boards

or advisory boards, including Hitachi Data Systems, RagingWire, TransLattice and Glasshouse.


Current: Quantum Former: Integrated Device Technology; International Game Technology; Spansion

Education yyUniversity of California-Irvine, BA, Social Ecology, 1975 yyGolden Gate University, JD, 1978

Contact Info



Michael Robinson General Manager, U.S. Health and Life Sciences Microsoft New York, NY


Robinson has a 30-year background in sales and technology including his current role as manager over Microsoft’s healthcare-related business with corporate and public sector agencies. He’s responsible for technology partnerships with these organizations that have $2 billion in yearly sales. Robinson was previously in charge of Microsoft’s public sector business in over 70 Middle Eastern and African countries. He spent six years as a senior executive with Hitachi’s U.S. subsidiaries where he sold IT systems.

Aside Robinson is board chair for the New York Urban League, a chapter of the 90-year-old civil rights organization. He’s also the 2013 corporate chair for the Light the Night campaign of the National Capital Area Leukemia & Lymphoma Society, whose goal is to raise $2.5 million.

Relevant Digital Experience yyAs general manager of Microsoft’s New York metro and

Mid-Atlantic districts, he sold nearly $800 million of his company’s software and services a year to Fortune 500 clients.

yyAt Sterling Sofware in late 1990s, he sold customized

applications that used Computer Aided Systems Engineering (CASE) and reverse engineering technology.



Education yyNational-Louis University, BS, Management, 2000 yyPace University, MBA, 2003

Contact Info 646-225-4167 (office) 646-584-5006 (mobile) [email protected]


Josh Silverman President of U.S. Services American Express New York, NY


Aside Silverman is a director on the 35-person board of Lincoln Center Theater in New York City.

Silverman is president of American Express’s largest business unit and oversees the largest business unit at the $33 billion company. He’s not only responsible for the flagship U.S. consumer credit card business but also the company’s global consumer travel agency. In addition, Silverman sits on the principal decision-making group for Amex, the operating committee. Previously, he was CEO of tech companies Skype, Shopping.com, and eBay’s European online classified businesses, and he co-founded and ran online invitation site Evite.

Relevant Digital Experience yyReinvigorated Skype’s valuation in three years from

less than $2 billion to $8.5 billion.

yyCurrent duties include digital transformation of Amex’s core

business into mobile and social media while continuing to meet short- and medium-term financial targets.

yyExperience in managing development and growth strategies

at some of the most disruptive, hyper-growth consumer tech firms in the past decade.



Education yyBrown University, BA, Public Policy, 1991 yyStanford University, MBA, 1997

Contact Info



Carl Sparks President and CEO Travelocity Global Southlake, TX


Aside Sparks says that, while only a tenth of Travelocity’s bookings are made via mobile devices today, 50% of the industry’s reservations will be made that way within a few years. That represents an opportunity market for several companies.

For the past two years, Sparks has run the holding company for iconic online travel-booking agency Travelocity. It’s a $7 billion portfolio including a business traveler division, a membership traveler community, and Internet businesses to serve European and Asian travelers. Sparks had previously been president and, before that, chief marketing officer for the online flashsale site Gilt.com. Before that, he held similar roles at Expedia, the other major travel-booking Internet company. Early in his career, Sparks advised corporations as a consultant with Boston Consulting Group. He moved into consumer product sales and strategy during stints at PepsiCo and Guinness.

Relevant Digital Experience yySparks has gained digital experience at e-commerce

retailers in online advertising, B2B private label retail, Internet customer loyalty programs, and mobile and viral marketing.


Current: Dunkin’ Brands Group; Vonage Holdings Former: None

Education yyPrinceton University, BSE, Mechanical and Aerospace

Engineering, 1989

yyHarvard University, MBA, 1993

Contact Info



Rob Tarkoff President and CEO Lithium Technologies San Francisco, CA


A former attorney and chief strategy officer, Tarkoff is now CEO of a marketing software company. Lithium monitors online blogs, live chats and other social community sites and collects user information to help marketers such as AT&T, Best Buy and others reach consumers in a more targeted manner. Tarkoff came two years ago from Adobe, where he had been SVP of digital projects and acquisitions and investments. Tarkoff began as a financial analyst at Goldman Sachs and later was an attorney at Silicon Valley law firm Wilson Sonsini.

Aside Tarkoff serves on the board for the Lawrence Hall of Science at the University of California-Berkeley. Its science programs take mobile science vans out to schools and have brought in 30,000 low-income students to the Lawrence site for science projects.

Relevant Digital Experience yyAt Adobe, Tarkoff helped develop the strategy for managing

customers’ experience. He led the Acrobat and digital enterprise businesses. He also was responsible for acquiring a software marker for managing Web and digital content, and social networks.

yyCurrently on board of Advent Software assisting with

upgrading customer experience across all digital and Internet touch points.


Current: Advent Software Former: Borland Software; Onyx Software

Education yyAmherst College, BA, Political Science, 1991 yyHarvard University, JD, 1995

Contact Info



Maria Thomas Senior Vice President and Chief Consumer Officer SmartThings Washington, DC


As chief consumer officer of startup-company SmartThings, Thomas’s job is to create a brand and sales strategy for the cool mobile technology that can control or communicate with everyday objects in persons’ lives. She previously was the CEO of Etsy, a vintage-goods online marketplace. She also helped create digital multimedia user experiences as a senior vice president at NPR. Before that, Thomas was a product development director at Amazon and an investment officer at the International Finance Corp.

Aside In 2008, BusinessWeek named Thomas as one of 25 "Most Influential People on the Web.

Relevant Digital Experience yyAn angel investor in disruptive digital technologies. yyBriefly served as U.S. CEO of vente-privee, a French-founded

e-commerce company that was one of the first online “flash sale” retailers. Joint venture with American Express.

yyDrove profitability at Etsy via social media, search engine

optimization, Web analytics and user testing to acquire and retain customers.



Education yyBoston University, BS, Accounting, 1985 yyNorthwestern University, MBA, 1992

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Stephanie Tilenius Executive in Residence Kleiner Perkins Caufield & Byers San Jose, CA


Tilenius joined venture capital firm Kleiner Perkins Caufield & Byers in 2012 and works mainly with digital technology companies. She is currently working with late-stage digital companies on developing new products. Tilenius was formerly the vice president of global commerce and payments at Google, where she was involved with the launch of such products as Google Wallet, Google Offers and Google Shopper.

Relevant Digital Experience Aside Tilenius is an angel investor in Silicon Valley and is an accomplished triathlete.

yyBefore Google, Tilenius was the senior vice president of

eBay.com.

yyPreviously, Tilenius was a co-founder of PlanetRx.com,

an online health, beauty and home products retailer. The company went public in 1999.

Public Company Boards Current: Coach Former: None

Education yyBrandeis University, BA, Economics, 1990 yyBrandeis University, MA, International Finance, 1990 yyHarvard University, MBA, 1996

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Mercedes Walton President and CEO Ralston Hill Consulting Mendham, NJ


Aside Walton’s daughter Nathalie is also a techie. She’s a manager in E-bay’s business incubation group. Nathalie studied e-commerce at Stanford, where she evaluated the business strategies of companies such as Lululemon and Groupon. Later, she worked on technology to optimize profitability of deals for local merchants at Bloomspot.com, the San Francisco daily deal website.

For the past two years, Walton has advised corporate officers and entrepreneurs on bringing tech products to market or creating profitable strategies. She’s a board member of SilkRoad, a privately held, cloud computing company for human resource professionals. Until 2011, Walton was chairman and CEO of publicly traded Cryo-Cell International, which preserved stem cells taken from human umbilical cords and menstrual material. She spent 24 years at AT&T culminating as VP of strategy and business development.

Relevant Digital Experience yyAt AT&T, Walton oversaw design of broadband Internet

services for music, books, movies, games, software and other content applications.

yyTo help AT&T deliver digital content, Walton negotiated

strategic partnerships with content providers, device manufacturers and tech development firms in the U.S., Europe and Asia.


Current: None Former: Applied Digital Solutions; Cryo-Cell International; Digital Angel; Norstan; Savvis

Education yySmith College, BA, Psychology, 1974 yyHarvard University, MEd, Education, 1975 yyMassachusetts Institute of Technology,

MS, Technology Management, 1995

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Alfred Zollar Retired General Manager IBM Tivoli Software New York, NY


Zollar spent 34 years at IBM, before retiring in 2011. From 2004 until his retirement, he served as the general manager for IBM’s Tivoli Software business, which is a service management software unit that helps companies manage their information technology infrastructure. While there, Zollar was responsible for the Tivoli brand’s profit and losses, strategy and executive leadership.

Relevant Digital Experience Aside In 2011, as a Harvard Fellow in Harvard University’s Advanced Leadership Initiative, Zollar studied early childhood development to foster business support for innovation in education.

yyBefore becoming the general manager of Tivoli Software

in 2004, Zollar served as the general manager for IBM’s iSeries server product line and held senior management positions in each of IBM’s software businesses, including Lotus Software.

yyZollar, along with several other IBM colleagues,

patented a system for securely managing calendar information across corporate boundaries.


Current: The Chubb Corporation; Public Service Enterprise Group Former: None

Education yyUniversity of California, San Diego, MA, Applied

Mathematics, 1976

yyZollar skipped the last year of his undergraduate studies

at UC and finished with a master’s degree.

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Norman Robert (Bob) Zukis CEO and Chairman Saaskwatch Systems Manhattan Beach, CA


Zukis is the CEO of Saaskwatch Systems, which is a startup software company he co-founded that provides social technology services. Previously, Zukis spent 30 years at PricewaterhouseCoopers. Before his retirement in 2012, Zukis was a partner in PwC’s information technology strategy and operations group. He spent his time advising companies and boards in 20 countries on IT spending and governance.

Relevant Digital Experience Aside Zukis is an investor with Hyde Park Angels, which is an organization that facilitates investment in early-stage start-up companies located in the Midwest.

yyA senior fellow with The Conference Board Governance

Center, Zukis writes and speaks frequently on the intersection of information technology, social media and corporate governance.

yyZukis is the author of the 2013 book, Social Inc. —

Why Business Is the Next Social Opportunity Worth Trillions.



Education yyTexas Tech University, BBA, 1983 yyUniversity of Chicago, MBA, 2003

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November 2013