Director and Executive Level Leadership - Liquid Learning

The 5th Public Sector

Director and Executive Level Leadership Forum 2017

A Blueprint to Reinforce Effective Leadership for Executive Level Leaders, Directors and Senior Managers in a Changing Environment

FEATURED SPEAKERS Michael Outram Deputy Commissioner, Operations Group Australian Border Force Frances Southward Assistant Commisioner Australian Taxation Office Teena Blewitt Acting Deputy Secretary, Budget and Financial Reporting Department of Finance Allaster Cox First Assistant Secretary, South-East Asia Division Department of Foreign Affairs and Trade Nadine Williams First Assistant Secretary, Community and Economic Development Department of Prime Minister and Cabinet Tony Corcoran Assistant Secretary, Information Management and Access Department of Defence Matt Cahill First Assistant Secretary, Environment Standards Department of the Environment and Energy Narelle Devine National Manager, Cyber Security/Chief Information Security Officer Department of Human Services Sharon McTavish Commander Australian Federal Police Ross Lambie Assistant Secretary, Economics Department of the Environment and Energy Linda Franklin Executive Director, Transformation and Delivery Electoral Commission NSW Lynn White Acting Assistant Commissioner IT / Chief Information Officer Australian Electoral Commission Martin Brooker Founder Quench Group Former Director General Military Strategy Jane Boardman Executive Coach, Trainer & Facilitator Focusworks Louise Carter Chief Executive Officer and Founder Performance Partnership Dr Hugh Watson Director Hugh Watson Consulting Karen Simmons Managing Director The Change Executive

PROUDLY SUPPORTED BY

2017 Theme: ‘Evolving Leadership for a Changing Public Sector’ Pre-Summit Workshop 14 March 2017 Summit 15 & 16 March 2017 Post-Summit Workshop 17 March 2017 Hotel Realm Canberra Developing skills to lead teams through transition and organisational reform Techniques to deal with political turbulence and disruption Strategies to implement positive and innovative leadership Tools to deal with a continuously evolving environment

EARLY BIRD DISCOUNTS

Book & Pay by 2 December 2016 to receive an additional Value Plus Discount!

Phone: +61 2 8239 9711 www.liquidlearning.com Booking Code - QS

Pre-Summit Workshop 14 March 2017 9.00 - 4.30

Casting your Leadership Shadow - Strategies to Shape a Positive Culture and Expand your Positive Executive Leadership Authentic and dependable leadership requires confidence in modelling your desired behaviours and attitudes and letting your team consistently see these in action. In order to understand these desired behaviours and to become effective leaders, we must become aware of our personal leadership values and the influential shadow we are casting. In the ‘busy-ness’ of our working environment, authentic leaders are interested in practical strategies, ideas and skills that they can apply personally and in their organisations. The concerns that come up time and time again are: How can I be an authentic leader? Consistent, accountable and effective. How can I be a more effective communicator? Being engaged, inclusive and in flow. How do I lead the right culture? Modelling constructive behaviour for my organisation and team. How do develop leadership insight and best grow as a Leader? Thinking about leadership as a practice and growing self-awareness. How can I be a competent leader? Skills for visioning, motivating and understanding people. The most effective way to create a positive and successful working environment is to understand that overall success is hinged on your team, the same team who collectively shift their behaviours to mirror yours. Understanding your values and successfully role-modelling a positive, hard-working and constructive culture is crucial in achieving an effective and motivated team. Within the ever-changing environment that is the Public Sector, it is so important to encourage leaders to trust their personal leadership style, and to understand their impact and influence on the team. This workshop focuses on supporting leaders focus on their leadership mindset, sustaining personal growth as a leader and cast their positive leadership shadow to effect real change in their workplace or business. Attendees will be equipped with the building blocks to understanding their own leadership styles and will learn to embrace their values and become confident in their techniques. Participants will leave with a clear action plan to put themselves forward for effective and authentic leadership. Leading with authenticity and personal leadership values • Understanding the attributes of an authentic leader who is accountable • Learning to trust yourself and your natural intuition to be more consistent • Identifying your goals as a leader Developing strategies to lead with mindfulness • Instilling positivity in the workplace • Staying grounded whilst taking on greater leadership challenges • Facing challenges with humility How to inspire vision and achievement • Supporting your team and communicating vision • Modelling constructive behaviour • Leading a motivated workforce Insight into understanding people and growing your team • Building and maintaining strong professional relationships • Empowering others to achieve their potential • Becoming a leader of positive influence

Expert Facilitator: Martin Brooker Founder Quench Group Former Director General Military Strategy Martin is a veteran of 37 years service as an officer in the Royal Australian Navy. His extensive career included command at sea, and operational service in the Middle East, Afghanistan and the Pacific. He retired from the Royal Australian Navy in March 2015 with the rank of Commodore. Now Founder and Director of the Quench Group, Martin specialises in helping individuals and organisations realise their potential through personal and organisational change. He shares his real-life experiences from both leadership positions and leading culture change to explore the challenges of leadership and addressing what he believes to be key lessons for all leaders who want to be authentic. Martin’s personal awards include the Conspicuous Service Cross in 2004 for outstanding achievement in Command of the Maritime Task Group in the Solomon Islands and a Commendation for Distinguished Service in 2014 for distinguished performance of duty in warlike operations as Deputy Commander in the Middle East. Martin is an advocate for diversity and inclusion; he is proud to be a White Ribbon Ambassador.

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Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

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Summit Day One

Facilitating operational and organisational change 15 March 2017

10.55 - 11.35 CASE STUDY

Developing a resilient leadership style

The Australian Public Service is tasked with a number of difficult challenges daily. The key to successful leadership is to remain responsive, efficient and resilient in the face of these challenges and to develop a steadfast determination to overcome them. Allaster Cox has had an extensive career within the Public Sector and has become an influential leader. His authentic leadership style has allowed him to overcome numerous challenges. He will discuss: • Developing an adaptable and resilient leadership style • Confronting challenges and remaining adaptable • Dealing with an evolving Public Sector

2017 Theme: ‘Evolving Leadership for a Changing Public Sector’ The Australian Public Service is embarking on a journey towards innovation, and is committed to keeping up with the ever-changing and evolving requirements of modern day leadership. The existing and aspiring leaders of today must be prepared to challenge traditional structures, create fresh and innovative ways to engage teams and seize opportunities to learn and grow. Successful leadership calls for ambition, resilience and a go-get attitude. This requires leaders to challenge out-dated thinking to stay ahead of the game. We have invited some of the Public Sector’s most influential leaders to share inspiring case studies and career defining experiences. They will explore new ways in which to overcome challenges that come with institutional change, how they deal with organisational reform and explore ways in which to remain relevant in a changing and evolving Public Sector. 8.30 - 8.55

Registration and Morning Coffee

8.55 - 9.00

Official Welcome and Opening Remarks from the Chair

9.00 - 9.40

OPENING KEYNOTE CASE STUDY

11.35 - 11.45 Questions and Discussion 11.45 - 12.25 CASE STUDY

Developing a mindset and appetite for continuous improvement

In order to successfully build a culture of continuous improvement, both yourself and your team need to be engaged in the incremental initiatives and innovations that allow us to achieve best practices. This can be done by providing encouragement and implementing incentives to encourage active commitment to development, and to achieve a collaborative working environment. Karen is an expert in bringing new ways of thinking and working and in building leadership confidence. She will discuss the value of: • Developing a student mentality • Embracing critical feedback • Celebrating progress

A leadership journey from Police to the Public Sector

Michael Outram has experienced a wide range of leadership roles at both national and international level. He has overseen huge operations as Deputy Commissioner for the Australian Border Force and has led a diverse range of specialised areas throughout his career. Michael has played a leading role in developing and implementing national approaches for managing agency operations, leading to significant improvements in his sector. In this Keynote, he will discuss his leadership journey and the challenges he has faced and overcome. Discuss: • Strategies to climb the career ladder • Transitioning roles and overcoming the challenges that present themselves • Maintaining a positive influence in times of change

Michael Outram Deputy Commissioner, Operations Group Australian Border Force 9.40 - 9.50

Allaster Cox First Assistant Secretary, South-East Asia Division Department of Foreign Affairs and Trade

Questions and Discussion

9.50 - 10.30 CASE STUDY

Stepping up during times of evolution and chaos

Change is a prominent aspect of Public Sector life and requires highly skillful levels of management, initiative and flexible leadership approaches. In this session, Nadine will share her experiences in managing change and the key attributes needed to successfully overcome obstacles that accompany a continuously changing environment. Discuss: • Overcoming major personal and professional obstacles and challenges • Developing your ability to manage, lead and adapt to change • Remaining a positive influence during times of uncertainty

Nadine Williams First Assistant Secretary, Community and Economic Development Department of Prime Minister and Cabinet 10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea

PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 14 & 17 March 2017

Karen Simmons Managing Director The Change Executive 12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.25

INTERACTIVE PANEL DISCUSSION

Surviving and thriving in the Public Sector

As the Australian Public Service continues to evolve, organisations are confronting considerable strain as they try to adapt, and the outlook still looks challenging. Faced with further unparalleled financial cuts both now and in the foreseeable future, it is essential for leaders to prepare for the upcoming demands. Pressure is mounting on leaders who must continue to run leaner and more efficient operations, achieving more with less, while guiding teams through difficulties. Innovative thinking is required to transform the way we manage, lead our teams and deliver excellent services to the public. The panel will explore: • Reflections on, risk, performance and accountability • Understanding the human factors at play and the psychology of change • Maintaining resilience and applying emotional intelligence

Frances Southward Assistant Commisioner Australian Taxation Office Tony Corcoran Assistant Secretary, Information Management and Access Department of Defence Linda Franklin Executive Director, Transformation and Delivery Electoral Commission NSW Lynn White Acting Assistant Commissioner IT / Chief Information Officer Australian Electoral Commission

VALUE PLUS DISCOUNT Receive up to $350 off registration if you register and pay by 2 December 2016

Ross Lambie Assistant Secretary, Economics Department of the Environment and Energy Martin Brooker Founder Quench Group Former Director General Military Strategy 2.25 - 3.15

CASE STUDY

Maintaining exceptional leadership through times of change Throughout the leadership journey, there are inevitable transitions into new roles, both within and outside of your department. Transitioning into these new roles can be challenging for even the most experienced leaders and it is essential to remain authentic, protect your confidence, and maintain general well-being. Sharon McTavish has had an extensive career with the Australian Federal Police and will share her experience in managing the complex and difficult leadership challenges that leaders face as they progress through their career. She will discuss: • Experimenting with new leadership strategies • Managing competing expectations • Taking care of your general well-being

Sharon McTavish Commander Australian Federal Police 3.15 - 3.25


3.25 - 3.40

Afternoon Tea

3.40 - 4.20

CASE STUDY

Strategies for stress - Crisis management within the Public Sector

For Public Sector leaders, dealing with challenges comes with the job. A leader must deal with huge amounts of stress and often face very public organisational ‘catastrophes’. During these difficult times, it falls to the leaders to manage not only their own stress, but also the stress of her team and coworkers. Louise has had a highly successful career helping businesses and individuals cope with the stress and constraints of working life. She will discuss: • Maintaining resilient in challenging situations • Dealing with stress • Maintaining trust and credibility during organisational ‘catastrophes’

Louise Carter Chief Executive Officer and Founder Performance Partnership 4.20 - 4.30


4.30

Concluding Remarks from the Chair

Summit Day Two 16 March 2017 8.30 - 8.55

Morning Coffee

8.55 - 9.00

Opening Remarks from the Chair

9.00 - 9.45

OPENING CASE STUDY

Leading in a complex world

Public Sector organisations are being asked to provide increasingly better services while still coping with financial reductions, fewer staff and a pressure to deliver exceptional performance. Leaders must deal with these challenges while remaining resilient, reliable and while still maintaining their exceptional leadership standards. Teena has a diverse range of experience across the disciplines of policy development and administration, budget strategy, program and people management, and development policy. Today she will share elements of her personal leadership journey and discuss the importance of: • Building and expanding positive networks • Adapting to change • Making difficult decisions

Teena Blewitt Acting Deputy Secretary, Budget and Financial Reporting Department of Finance 9.45 - 10.00 Questions and Discussion 10.00 - 10.45 CASE STUDY

Shaping and implementing a leadership strategy

Leaders must be equipped with several tools and resources to motivate teams and implement strategic leadership values. When the strategy is clear and reinforced with the right behvaiours, implementation becomes easier. With every change and adjustment made, your team must be aware of the affect it will have on their daily workflow and responsibilities, so effective communication with your team is essential. Peter has worked in national and international environments and has led teams across a range of Federal departments. He will discuss: • Understanding what it takes to be an effective and authentic leader • Creating a positive and optimistic working environment • The value of honest and reliable leadership

TBA 10.45 - 11.00 Questions and Discussion

NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks

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11.00 - 11.15 Morning Tea 11.15 - 12.00 CASE STUDY

Leadership in uncertain times - Maintaining strategic innovation during times of uncertainty

Without understanding uncertainty it is easy to underestimate its impact. If we dont focus on understanding how to manage in uncertain times, we have no strategies in place to neither defend against the threats of uncertain times nor to take advantage of the opportunities that they may provide. Particularly within the Public Sector, uncertainty is inevitable. Things move and shift almost daily. Being aware of this allows leaders to develop resilience and offers mechanisms to cope better during challenging times. Narelle has recently begun her new role as National Manager for Cyber Security within the Department of Human Services. She will discuss the new leadership skills she has learnt and how to remain an

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Receive up to $250 off registration if you register and pay by 13 January 2017

Receive up to $150 off registration if you register and pay by 10 February 2017

Learning to be strategic in the face of challenges innovative leader in times of change. Discuss: • Learning to think ‘outside the box’ • Facilitating organisational and cultural change • Understanding that one leadership style does not suit all

Narelle Devine National Manager, Cyber Security/ Chief Information Security Officer Department of Human Services 12.00 - 12.15 Questions and Discussion 12.15 - 1.15 Networking Lunch 1.15 - 2.00

CASE STUDY

Leading in a dynamic environment

Continuing to grow is an ongoing challenge for leaders who get caught up in the challenges of daily operations. Essentially, as a leader, it is your job to role-model values and professional behaviours and thus inspire and motivate the team to follow your example. Effective and successful leadership comes down to instilling your values and ideals in a reliable and consistent manner. Hugh has extensive leadership experience from within both the public and private sectors with significant experience in strategic reviews, business planning and change management. Today he will discuss: • Characteristics of high performing leaders • Developing commitment at senior management level • Creating a dynamic and engaged workforce

Dr Hugh Watson Director Hugh Watson Consulting 2.00 - 2.15


2.15 - 3.00

CASE STUDY

4.30

Concluding Remarks from the Chair and Summit Close

ABOUT THE EVENT Public Sector organisations continuously confront difficult challenges where simple solutions are usually absent. There is a renewed focus on permanence and accountability in Government and as a result budgets are tightening. In this environment, resource commitments require greater justification and leaders are held more accountable for driving performance and delivering outcomes. Against this backdrop of performance and accountability, there are the ongoing operational and organisational challenges of change. Leaders in this environment must be innovative, agile and resilient in order to thrive. A strategic approach to leadership is needed to support your team while still facing larger external challenges. Strategic management is crucial when operating within a turbulent political environment . Innovative thinking, calculated decision-making and accountable leadership encourages the replication of these behaviours throughout your team. This forum is designed to be an inspirational leadership development experience for aspiring EL and SES Band leaders across the public service. Case studies and insightful expert insights will provide existing and aspiring leaders with practical strategies, key skills and networking opportunities to maximise their potential.

Understanding value - Positioning yourself as a leader in a new role

New roles present new challenges, whether this role be a transfer from another department or a promotion. To maintain successful and effective leadership during these transitions, it is important to understand your value and to recognise the expertise of others. Self-awareness is integral. Matt Cahill will discuss key lessons from his career where he has successfully managed teams across a range of Public Sector departments. Discuss: • Leadership strategies and how these must evolve • Knowing what inspires you • Fostering self-awareness

Matt Cahill First Assistant Secretary, Environment Standards Department of the Environment and Energy

WHO WILL ATTEND Emerging and existing leaders from across the public sector with roles including: •

Executive Level (EL1/EL2)

•

Upper APS Grades (APS 5-6)

•

Director

3.00 - 3.15


•

Assistant Director

3.15 - 3.30

Afternoon Tea

•

Manager

3.30 - 4.30

INTERACTIVE CLOSING ROUNDTABLE

•

Assistant Manager

This interactive round table discussion will provide delegates with the opportunity to revise and reflect on the themes and topics that have been discussed over the course of the two day conference. Delegates will have a chance to share their personal challenges and leadership techniques and discuss their personal experiences working in the Public Sector. Discuss: • Insights and reflections on key leadership themes • Creating an individual development plan • Sharing ideas on overcoming common challenges

•

Branch / Section Manager

•

Division Manager / Director

•

Business Manager

•

Program Manager

•

Project Manager

Review, revise and reflect

Jane Boardman Executive Coach, Trainer & Facilitator Focusworks

Phone: +61 2 8239 9711 www.liquidlearning.com

Post-Summit Workshop 17 March 2017 9.00 - 4.30

Leading through Change The demands on senior managers have grown exponentially. They must be effective and efficient leaders in times of stability and in times of change and uncertainty. They have to manage people, policy, processes, politics and projects. Successful leadership is essential in order to ensure changes are implemented and performance can be sustained. Employees look to leaders to bring meaning and to find purpose and value in their hard work. This means they require a steadfast, resilient and conscientious leader who effectively motivates, influences and drives results as well as one who listens, is mutually respectful and is understanding. This is not easy, and with the ever-changing environment that is the Public Sector, and therefore the stress and worry that accompanies this change, it isn’t always possible. This workshop will provide essential tools to initiate and implement effective and necessary tactics when optimising performance in the workplace while meeting organisational objectives. Attendees will leave with strategies that will be available for immediate effect. Hugh Watson will provide leaders with up-to-date techniques and advice to encourage, motivate and inspire staff, develop resilience in leaders and to optimise organisational performance. Thriving in times of change • Taking the lead in times of change • Being proactive and seeking opportunity • Driving effective transformation and chang Resilience in leadership • Focusing on what matters • Managing organisational restructures • Managing your own career Developing self-confidence • Trusting your initiative and judgement • Embracing flexibility and endurance as key leadership skills • Being an influential and reliable leader and communicator

Expert Facilitator: Dr Hugh Watson Director Hugh Watson Consulting A former Partner-in-Charge of Coopers & Lybrand (now PricewaterhouseCoopers) in Canberra and Group General Manager at the Sydney Organising Committee for the Olympic Games (SOCOG), he is currently Adjunct Associate Professor at the College of Business and Economics at the Australian National University and a Director of his own consulting firm. He has both public and private sector work experience at senior executive level and has been Private Secretary to a Cabinet Minister in Australia. Hugh was the Australian partner on the Coopers & Lybrand International Change Management Task Force that developed the firm’s approach to managing major change. As a member of the executive at SOCOG he had the opportunity to experience the overwhelming complexity of planning for the biggest event in the world – the Olympic Games. He also has significant public policy and evaluation experience having conducted national reviews and evaluations in the Indigenous, education, employment and social policy areas. Hugh has been an executive coach to over 250 senior executives and CEOs in the public and private sectors. As an executive coach he has particular expertise in assisting executives to review their career goals and if necessary re-focus them. With CEO and senior executive experience, he also is able to provide guidance on managing the politics in an organisation and how to improve personal presence.

TEAM BOOKINGS AVAILABLE TEAM OF

3

TEAM OF

4

10%DISCOUNT

5

TEAM OF

6

7

15%DISCOUNT

8

+

20%DISCOUNT

TEAM BOOKINGS

SPONSOR TODAY!

Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

Booking Form

Hotel Realm Canberra 18 National Circuit, Canberra, ACT, 2600 Ph: +61 2 6163 1800

The 5th Public Sector Director and Executive Level Leadership Forum 2017 14, 15, 16 & 17 March 2017

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4 Days

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** Receive up to $250 off registration if you register and pay by 13 January 2017 *** Receive up to $350 off registration if you register and pay by 2 December 2016 Group Discounts Available:

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