Director and Executive Level - Liquid Learning

6 th

Public Sector Director and Executive Level Leadership Forum

Practical skills, strategies and tools for EL1, EL2 & emerging leaders to excel through changing strategic directions in the APS

FEATURED SPEAKERS Brigadier Michael Mahy DSC Director-General, Military Strategy Department of Defence Emma Greenwood Chief People Officer, People Branch Department of the Prime Minister and Cabinet Grant Tidswell Chief Operating Officer National Disability Insurance Agency Michael De’Ath Director-General Community Services Directorate, ACT Government Lisa Rauter Group Executive Director Australian National Audit Office Eamonn Rooney Chief Information Officer The Treasury AU Kerryn Vine-Camp First Assistant Commissioner Australian Public Service Commission Louise Macleod Senior Assistant Ombudsman Commonwealth Ombudsman Jillian Moses Branch Manager, Social Security Analytics Department of Social Services Sarah Polhill Chief Information Officer The Royal Australian Mint Helen Owens Assistant Secretary, Content and Copyright Department of Communications and the Arts Rachael Jackson Head of Human Resources Department of Finance George Vuckovic General Manager, Patents Mechanical and Oppositions Group IP Australia Valerie Griswold Executive Director, Compliance and Enforcement NSW Fair Trading, Department of Finance, Services & Innovation

PARTNERS

2017 Theme: ‘Shaping the future’ Summit 18 & 19 September 2017 Post-Summit Workshops 20 & 21 September 2017 Hotel Realm Canberra Lead effectively in complex and sensitive situations Learn the art of innovation and implementation Develop skills for communication and stakeholder management Foster a culture of change and continuous improvement

EARLY BIRD DISCOUNTS

Book & Pay by 6 July 2017 to receive an additional Value Plus Discount!

Phone: +61 2 8239 9711 www.liquidlearning.com Booking Code - A

Effectively lead teams through change

Day One

18 September 2017

11.45 - 12.20 EXPERT COMMENTARY

Creating boundaries in a reactive space

It is essential to maintain a healthy lifestyle and positive mindset to be effective in the long term as a leader. Liz will discuss the importance of knowing when to disengage from the demands of work and how to take a break from a switched-on office environment. • Make boundaries a priority • Understand the impact of overworking • Keep the communication going while disconnecting

2017 Theme: ‘Shaping the future’ As leaders in the Public Sector, you are the enablers and innovators of the future. You have the accountability to generate and implement new ideas that have value and the potential to improve performance and change lives. You have the capacity to create models of change and to stimulate debate regarding barriers and capability gaps. Will you embrace responsibility and step forward and lead with confidence? Do you have the passion and drive to shape the future of your career? 8.30 - 8.55

Registration and Morning Coffee

8.55 - 9.00

Official Welcome and Opening Remarks from the Chair

9.00 - 9.35

OPENING KEYNOTE CASE STUDY

Liz Tilley Coach Liz Tilley Coaching 12.20 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.35

Dealing with pressure, evolution and adjusting to rapid change

Accountable leadership

Organisations are usually confronted with considerable strain as they adapt to change. Transformation and change initiatives require skillful management and flexible leadership approaches. During change you are required to run more efficient operations, achieving more with less and be prepared to guide your teams through difficulties. • Overcome obstacles in a continuously changing environment • Prepare for upcoming demands • Reflections on risk, performance and accountability

Brigadier Michael Mahy DSC Director-General, Military Strategy Department of Defence

Eamonn Rooney Chief Information Officer The Treasury AU Rachael Jackson Head of Human Resources Department of Finance Emma Greenwood Chief People Officer, People Branch Department of the Prime Minister and Cabinet Valerie Griswold Executive Director, Compliance and Enforcement NSW Fair Trading, Department of Finance, Services & Innovation

Accountable leadership is accepting responsibility for the outcomes expected of you. Your team needs to know you will fulfil your commitments, and make your decisions with confidence. In this session Brigadier Michael Mahy will discuss the value of accountable leadership. • Provide strategic advice and problem-solving • Anticipate and establish priorities • Identify and evaluate risk in decision-making and delivery of outcomes

9.35 - 9.50

INTERACTIVE PANEL DISCUSSION

Questions and Discussion

9.50 - 10.25 CASE STUDY

Taking on the additional expectations of an SES officer

Transitioning into the SES Band brings new challenges and expectations. You are given more responsibility, which can be difficult when you have external commitments. Lisa will focus on how to manage the expectations of a leader and an SES officer while juggling other non-work commitments. • Strategies to achieve a work/life balance in a senior role • Manage the additional responsibilities of an SES leader • Understand where and when to compromise

2.25 - 3.10

Creating a culture of effective decision-making

Firm and well-informed decision-making is the foundation of departmental success. It is an essential way for you to maximise the probability of achieving your objectives in an increasingly complex and evolutionary environment. • Effectively respond to organisational and analytical challenges • Approach future decisions with authenticity • Create a culture that is conducive to high-quality decisionmaking

Lisa Rauter Group Executive Director Australian National Audit Office 10.25 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.30 CASE STUDY

Understanding and managing public expectations As an APS leader, you must operate in an increasingly complex environment. Understanding and managing public expectations will allow you to align your values and deliver a successful agenda. • What are the responsibilities of a public servant? • Lead your team to successfully deliver a transformational agenda • Manage internal and external expectations

CASE STUDY

Eamonn Rooney Chief Information Officer The Treasury AU 3.10 - 3.25


3.25 - 3.40

Afternoon Tea

Louise Macleod Senior Assistant Ombudsman Commonwealth Ombudsman 11.30 - 11.45 Questions and Discussion

TEAM BOOKINGS

VALUE PLUS DISCOUNT

Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Receive up to $400 off registration if you register and pay by 14 July 2017

3.40 - 4.15

EXPERT COMMENTARY

Build and maintain strong professional networks

It is essential for any leader to know how to build strong support groups. This session will refine your skills to develop and maintain support structures throughout your career. You will get a chance to practice these skills in the networking session that follows. • Develop and manage strategic relationships with stakeholders • Support leadership development • How to continue this support through your career

Day Two 8.30 - 8.55

Morning Coffee

8.55 - 9.00

Opening Remarks from the Chair

9.00 - 9.30


4.30

Concluding Remarks from the Chair

NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks

ALSO AVAILABLE

OPENING CASE STUDY

Leading an organisation through major transformation

Managing organisational transformation is a common challenge for Public Service executives. You are responsible for reorganising your teams while keeping your department running smoothly at the same time. When leading your teams through this, you need to make sure you can deal with the added pressures. • Manage stakeholders through change and conflict • Resource and manage innovation • Become proactive in revising and updating plans

Louise Carter CEO and Founder Performance Partnership 4.15 - 4.30

19 September 2017

Grant Tidswell Chief Operating Officer National Disability Insurance Agency 9.30 - 9.40


9.40 - 10.00 INTERACTIVE Q AND A SESSION

A look into leading in the APS

This Q and A session with Kerryn gives a great opportunity to delve into what it takes to lead effectively as a public service leader. Kerryn will provide essential guidance into how to manage the complex and dynamic environment of the Australian Public Service.

Kerryn Vine-Camp First Assistant Commissioner Australian Public Service Commission 10.00 - 10.45 CASE STUDY

THE PUBLIC SECTOR WOMEN IN PROJECT MANAGEMENT LEADERSHIP SUMMIT 2017 18 - 22 September 2017 Novotel Canberra

Engaging and influencing your teams

Effective leadership is the process of positively influencing others, to put aside self-serving agendas and cooperate for the common good of your team. Engagement is the key driver of performance and promoting a positive team environment is key to success in the workplace. • Build mutual trust with your team • Develop skills to become an authentic leader • Align your team with the organisation values

Sarah Polhill Chief Information Officer The Royal Australian Mint

FACULTY OF EXPERTS Louise Carter CEO and Founder Performance Partnership

Sally Dooley Dooley, Leadership Coach, Facilitator and Speaker

Liz Tilley Coach Liz Tilley Coaching

10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea 11.15 - 11.45 CASE STUDY

Using Acting or temporary executive positions as a tool for career progression

Identifying and pursuing opportunities takes courage and confidence but is essential to your professional development. Sometimes, these opportunities are in the form of potential Acting roles or temporary positions In this session, George reflects on the risk-taking and opportunities that have propelled his career forward. • Identify and seize opportunities • Making strategic and opportunistic career decisions • Having the courage to take calculated risks

George Vuckovic General Manager, Patents Mechanical and Oppositions Group IP Australia 11.45 - 12.00 Questions and Discussion

SUPER SAVER DISCOUNT

EARLY BIRD DISCOUNT

Receive up to $300 off registration if you register and pay by 3 August 2017

Receive up to $150 off registration if you register and pay by 31 August 2017

Evolve into a confident and adaptable leader 12.00 - 12.20 CASE STUDY

Shaping your leadership future

This interactive session will provide you with the opportunity to discuss challenges, collaborate and to provide practical solutions in response to the insights and advice gleaned from the conference. • Lessons on how to take the next step in your career • Success factors for influencing and initiating change • Support systems for emerging leaders - Coaching and mentoring

Leading in the Public Sector

The Public Sector is a dynamic and complex environment that needs adaptable, values-driven leaders. With a wealth of experience leading in this environment, Michael will discuss what it is to be a leader in government today. • What does it mean to be a leader in government? • Understanding the unique challenges of your working environment • Stepping up as a leader during times of uncertainty

Michael De’Ath Director-General Community Services Directorate, ACT Government 12.20 - 12.30 Questions and Discussion

Louise Carter CEO and Founder Performance Partnership 4.30

Concluding Remarks from the Chair and Summit Close

12.30 - 1.30 Networking Lunch 1.30 - 2.00

CASE STUDY

Strengthening a values-based culture

Firmly defining your workplace values is engaging and motivational for your team. It creates a clear direction for your organisation. Values underpin the wide range of professional interactions and have the capacity to shape the overall culture of your organisation. • Identify and implement organisational values • Be consistent and authentic when implementing values in decision-making • Build schemes to reinforce and promote values-based behaviour

TBA 2.00 - 2.15


2.15 - 3.15

INTERACTIVE PANEL DISCUSSION

Transitioning across the public service

Transitioning to other departments is exciting, but tackling the logistics of stepping forward to lead new teams isn’t easy. It takes a great deal of skill to manage this smoothly and to establish strong leadership presence immediately. • Seize opportunities and step outside of your comfort zone • Immediately establish authority • Lead with confidence in a new environment

Helen Owens Assistant Secretary, Content and Copyright Department of Communications and the Arts Jillian Moses Branch Manager, Social Security Analytics Department of Social Services Sarah Polhill Chief Information Officer The Royal Australian Mint 3.15 - 3.30

Afternoon Tea

3.30 - 4.30

INTERACTIVE CLOSING ROUNDTABLE

ABOUT THE EVENT The Public Sector continues to undergo transformation in line with shifting priorities, creating complex and mercurial environments that need strong, courageous leaders. On the one hand, you must operate efficiently through turbulence, and continue to deliver on an expanded set of policy objectives. On the other hand, you must do so while also facing fluctuating budgets, limited staff and retain the trust and faith of constituents. This challenge presents wonderful opportunities to grow and innovate, to develop skills in calculated decision-making, to become agile, resilient and strategic. The 6th Public Sector Director and Executive Level Leadership Forum 2017 brings together a variety of leaders to share their inspirational journeys, practical advice and insights into the essential skills to lead in the APS. We are proud to present a speaker line-up showcasing the diversity of thought, experience, gender and culture in the APS today. You will learn how to lead and manage your team through major transformation, manage public expectations and understand the additional responsibilities of an SES officer. Discover strategies and skill-sets to navigate complex challenges, drive successful change, and achieve career excellence in the public service.

WHO WILL ATTEND Current Leaders

Aspiring Leaders

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Phone: +61 2 8239 9711 www.liquidlearning.com

Future Leaders

Post-Summit Workshops 20 & 21 September 2017

Invest in You - Your Tools for Leadership Success September 20

9.00 - 4.30

Leading as a Public Sector executive brings a suite of challenges that require a completely new skill set. In an evolving public space, leaders need to equip themselves with the right skills to translate challenge into opportunity. This workshop will provide insight into how to manage the effect and outcomes of current changes and new strategic directions affecting the Public Sector. You will learn what it takes to lead effectively as a public servant in the face of adversity and build your resilience to be able to cope with rapid change. You will leave with an action plan to achieve your career goals, and stand out as a leader. Authentic Executive Leadership • Expectations and values of a Public Service Leader • Understand your strengths and values • Define your personal and professional brand • Utilise your expertise to your advantage Emotional Intelligence • Utilise EQ to motivate and influence your team • Harness EQ to focus attention • Utilise heightened EQ to make effective strategic decisions • Override emotional responses to stressful situations Evolve into the strategic decision-maker • Deal with change • Cultivate foresight and understanding of contemporary and international issues • Develop and influence key strategic directions

Harnessing the Power of Communication to Engage Your Team and Strengthen Stakeholder Relationships September 21

Developing as a leader in the APS also increases the need for effective inter-agency collaboration and stakeholder management. Using concise communication skills enhances your business relationships that can propel your career. This workshop will explore the power of stakeholder management and inter-agency collaboration through the power of communication, and how conversing with clear and precise intention will maximise influence and engagement. You will learn the key skills and proven strategies to leverage communication to become a successful leader. Stakeholder management • Engage and managing stakeholder expectations during change • Represent and influence on behalf of your agency with authority • Engage and manage sensitive issues under pressure • Harness and resolve conflict Building team capability and accountability • Cultivating your team to take ownership of their success • Building reliability and accountability in your team • Adaptable leadership strategies for managing different people

• Set and lead strategic directions across the organisation

• Developing your team’s resilience to stress and change

Build resilience under pressure

Aligning your team with organisational expectations

• Acting vs reacting to unexpected developments • Anticipate and manage risk effectively • Prepare for unexpected challenges • Make crucial judgements under pressure

9.00 - 4.30

Progressing as a leader often means managing larger divisions, meaning that your ability to communicate and engage with a wider variety of stakeholders is required. Effective communication can ease stress, build confidence, and defuse conflict while steering you towards your intended outcome.

• Generating teams aligned with organisational goals • Co-creating high performance • Implementing strategic initiatives throughout the branch • Building cohesive and engaged teams Taking the next step

Expert Facilitator: Sally Dooley Dooley, Leadership Coach, Facilitator and Speaker Sally is a highly engaging and experienced facilitator, speaker and executive coach. Her capacity to quickly build strong rapport with her participants, whether in a group context or one-on-one, creates a very positive and interactive learning environment where participants thrive and are enabled to create lasting change. Her Masters in Training and Development as well as an ongoing commitment to professional excellence, including a recent 12 month Train the Trainer program with Jack Canfield, ensure that her approach remains cutting edge in her field. Sally is a TEDx speaker and an international best selling author. Over a career spanning twenty years, Sally has worked with thousands of leaders and managers in government, private and community sectors, specialising in a wide range of leadership, people management and personal development areas. This, combined with her own experience in leading teams, has given her an in-depth understanding of the current issues and challenges facing leaders, as well as the capacity to empower leaders to identify strategies that work in their own contexts.

• Create an action plan for your career • Understanding the leadership pipeline • Preparing yourself for a new role • Identifying future leadership priorities

Expert Facilitator: Louise Carter CEO and Founder Performance Partnership Louise is the Executive Director and owner of Performance Partnership and specialises in the Psychology of Communication. She has earned herself a reputation as a leading authority on Performance Excellence in Adults. Her successful career spans 23 years and she currently combines her studies in psychology, Neuro-science, coaching and leadership to work with organisations and their people to effect dramatic and sustainable behavioural change. Her vision is to inspire, motivate and influence those she works with to be exemplars in their field.

IN-HOUSE TRAINING AVAILABLE

SPONSOR TODAY!

Do you have a team of ten or more people requiring this training? If so, it may be more cost effective for Liquid Learning to bring the training to you. Contact us to discuss your needs today.

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

Booking Form

Hotel Realm Canberra 18 National Circuit, Canberra, ACT, 2600 Ph: +61 2 6163 1800

The 6th Public Sector Director and Executive Level Leadership Forum 2017 18 & 19 September 2017

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