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Business Development Team: 01670 841 268 | www.northumberland.ac.uk

Northumberland College ranked within the top 10% of colleges in England for success rates

BUSINESS TRAINING SOLUTIONS

Support from our dedicated Business Solutions Team

t: 01670 841 268 e: [email protected] www.northumberland.ac.uk

NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

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We are ranked as officially a GOOD place to study (Ofsted, 2013). We work with over 700 businesses across the North East and we have excellent facilities including: • • • • • • • • •

Dedicated workshops for art, design, fashion, textiles and photography Replica aircraft for cabin crew training Fine dining restaurant and commercial kitchens Hair and beauty salons awarded Wella Centre of Excellence Status Wind technician training centre at the North East Wind Hub located at Port of Blyth Fully equipped construction and engineering workshops Extensive grounds and gardens at the 17th century Kirkley Hall Campus with two farms, equestrian and high ropes activity centre Kirkley Hall Zoological Gardens with over 120 species of animals Grade II listed Kirkley Hall – an ideal conferencing venue

£9.5m campus upgrade with over 5,000m2 of new facilities including: • • • • • • • •

Advanced manufacturing centre equipped with the latest technologies State-of-the-art construction workshops Spacious motor vehicle workshop with six vehicle bays Luxurious hair and beauty salon with nail bar and individual treatment rooms Modern 40-seat restaurant serving à-la-carte menus Additional industry standard professional kitchen New teaching and learning resource block with IT suite Arboriculture and tractor workshops with three agricultural vehicle bays

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Call 01670 841 268 Email [email protected]

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

HOW WE CAN HELP Our highly responsive Business Solutions Team aim to deliver quality training that meets your business needs. Whatever your business size we have the training solutions to help you develop a qualified, skilled and productive workforce.

Value for money • Flexible training to fit around your budget requirements • We will help you plan and stay on target • Access to government and agency funding for Apprenticeships and training

Support from a dedicated Account Manager • Our dedicated Business Solutions Team is your first point of contact •

Following a meeting to discuss your needs and requirements you will be assigned a dedicated Account Manager

• Your Account Manager will support you throughout the training process

Free recruitment service •

We will work with you to understand your requirements and advertise your vacancies free of charge

• We will pre-screen candidates and can help with selection and interview

Recruitment and Pre-Screening • Our people matching service shortlists candidates • Embed your company values • Prepare candidates for your work environment • Ensure you recruit committed staff

Professionally accredited training We offer a wide range of professional training including the following: • On Site Assessment and Training (OSAT) construction site training • Professional certificate in Mobile Air Conditioning Systems • City & Guilds 17th Edition Electrical Installation (Full) • CISCO Certified Network Associate (CCNA) •  Chartered Management Institute (CMI) Please see full course listings on pages 15 to 18

Support with temporary staff and payroll management • We can support you in recruiting temporary staff Advice and support are essential when you’re thinking about training. Our team will work closely with you and your employees to assess and discuss training requirements, devise tailored solutions and deliver flexible training. To discuss your training needs, identify opportunities and advise on any sources of funding that may be available to help reduce costs and make your budget go further contact our dedicated Business Solutions Team on: 01670 841 268 or email: [email protected]

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WE PROVIDE TRAINING SOLUTIONS AND SUPPORT TO HELP DEVELOP A QUALIFIED, SKILLED AND PRODUCTIVE WORKFORCE

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WE OFFER TRAINING WITHIN: Accounting Agriculture Animal care Art and design Building services Business and administration Construction and the built environment Environmental conservation Customer service Early years Engineering Equine Floristry Hairdressing, beauty and holistic therapies Health and social care Horticulture Hospitality and catering

Call 01670 841 268 Email [email protected]

OUR TRAINING SOLUTIONS: • We offer over 40 Apprenticeships • We can tailor training to suit your business • Our experienced team of assessors support Apprentices in the workplace •  We will fully support you with recruitment including assisting at interviews •  We will take care of grant funding applications if your business meets eligibility criteria

Higher Level Apprenticeships • We offer Level 3 and Level 4 Apprenticeships • Giving your workforce high level skills

Apprenticeships are work-based training programmes that are specifically designed around employers. They combine practical experience with theoretical knowledge, helping your staff learn all the skills of the job and gain nationally recognised qualifications.

There are no training fees.

They consist of a vocational qualification, technical certificate and key skills and are built around national frameworks developed by Sector Skills Councils for each occupational sector.

•  We will take care of the full recruitment process from candidate pre-screening to tried and tested methods that will help you to select staff with the right attitude and work ethic.

Apprenticeships are available for anyone aged over 16 years, from school leavers to experienced workers.

Bespoke training • We offer bespoke training developed around your specific business needs, which may include: • company induction • health and safety

Outdoor education

• food safety and hygiene

Sport and leisure

Higher Education Courses

Wind and renewable energies

What are the costs?

Who are they for?

Motor vehicle

Visual design

What are Apprenticeships?

Employability training

• customer service skills

Trees and timber

APPRENTICESHIPS

Apprenticeships

IT

Travel and tourism

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

• We offer HNC, HND and Degree level courses • Develop a continuous professional development scheme • Retain talent and aid succession planning

For those just leaving school it is a great opportunity for them to work alongside your experienced staff, whilst gaining the relevant qualifications. For existing members of staff that you feel would benefit from the structured training programme Apprenticeships offer, this is a chance for them to gain a nationally recognised qualification while you up-skill your workforce. Our free recruitment service will help you to find the right candidates.

Benefits for your business Apprenticeships can benefit an organisation in many ways by providing a motivated, skilled and loyal workforce. They help to improve your business’ productivity enabling you to become more competitive. 80% of employers who employ Apprentices say they make their workplace more productive.

Depending on the age and experience of your Apprentice they will be eligible to be paid a minimum of £102 per 38 hour week; this will include their hours at college*. As skills develop employers may wish to increase wages. * Correct at time of publication, conditions apply.

Grants Various grant funding is available depending on the nature and size of your business. Your Account Manager will talk you through any funding that might be available to you and typically starts from around £1,500. They will also help you to apply for any additional funding.

Fill your skills gaps Apprenticeships ensure that your workforce has the practical skills and qualifications your organisation needs now and in the future. The mixture of on and off the job learning ensures they learn the skills that work best for your business and ensure they have up-to-date industry training.

Find out more Our dedicated Business Solutions Team is here to answer any queries you may have. Call 01670 841 268 or email [email protected]

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Call 01670 841 268 Email [email protected]

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

APPRENTICESHIPS Higher Level Apprenticeships

Northumberland College will:

These combine a Level 4 work-based qualification such as an NVQ alongside a knowledge-based qualification such as a Foundation Degree.

• Give information and advice on a wide choice of Apprenticeships

Our dedicated Business Solutions Team will give you advice, guidance and support now and throughout your employee’s training. They will be there to deal with any queries you have and give regular feedback and progress reports on your employee.

•  Take care of recruitment from start to finish by advertising your vacancy, helping to shortlist candidates and we can also assist with interviews - all free of charge • Design and develop bespoke Apprenticeship programmes to suit your workforce requirements • Deliver flexible programme start dates throughout the year • Offer flexible training methods such as online training and assessment • Give you access to your employee’s online portfolios, reviews and progress reports • Provide classroom learning from subject specialists complementing workplace training • Offer training and assessment on employer premises • Recommend potential Apprentices from our pool of current skilled learners • Help with shortlisting and interviewing of candidates •  Provide Traineeships and Pre-Apprenticeship Training to help you select the right candidate with industry knowledge plus the right attitude and work ethic so that they sustain in employment and become a productive member of your team.

Find out more Our dedicated Business Solutions Team is here to answer any queries you may have. Call 01670 841 268 or email [email protected]



We have always supported the Apprenticeship scheme - three of our fulltime employees completed NVQ Level 3 at Northumberland College. Thanks to the college my business has accessed Apprenticeship and regional development funding and has taken on two more apprentices. Northumberland College walked me

through the application process and I would strongly advise any other businesses large or small to contact the college to help grow their business - we can already see productivity improvements. Alister McGill



Managing Director of five HiQ stores across the North East

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Call 01670 841 268 Email [email protected]



Northumberland College helped us to recruit new drivers and develop flexible bespoke training in customer service and dealing with difficult situations. We have trained over 120 of our drivers and over time we have been able to meet demand and increase business profitability. Frank Sims Blueline Taxis



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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

BESPOKE TRAINING We will work with you to conduct a training needs analysis and identify a training package designed for your business.

We understand employers need flexibility when it comes to training. We can arrange tailored training programmes to meet your individual needs at a time and place to suit you. Specialised courses

Find out more

We offer a range of industry specific accredited courses to enhance the skills of your employees including:

Our dedicated Business Solutions Team is here to answer any queries you may have. Call 01670 841 268 or email [email protected]

• Company induction • Customer service skills • Health and safety • Food safety and hygiene • Electrical, gas and welding certificates • Forklift truck operating • Please see our full course listings on pages 15 to 18 We can also work with you to create tailor made training.

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Call 01670 841 268 Email [email protected]

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

RECRUITMENT, PRE-SCREENING AND PRE-EMPLOYMENT What is it?

Benefits for your business

We work closely with a large number of employers and agencies to support with their recruitment needs.

You will recruit a committed workforce ready to increase your business productivity.

Finding entry-level staff with the right skills is easier said than done – if you’re taking on new staff, we can help you to get the best out of them.

We have a proven track record of success with 75% of those who complete our employability training entering employment with local businesses, of which over 80% have sustained their employment. This is due to the high level of pre-assessment we do to ensure candidates have the skills, motivation and work ethic required by our employers.

We know that for your business to be productive and profitable, you need the people joining your team to have the right skills, knowledge and attitude to make a real contribution. That’s why we have developed pre-employment training that prepares and supports potential employees to give them the skills you expect from your staff. We work closely with Jobcentre Plus and Work Programme providers across the North East and our pre-employment training is delivered to a national standard and designed specifically for your industry – removing the inconsistency that often comes with using generic pre-employment training programmes. We will: • Advertise on your behalf • Pre-Screen on your behalf • Deliver training on your behalf • Interview on your behalf

What are the costs? We can help your business to access government funding for training.

Find out more Our dedicated Business Solutions Team is here to answer any queries you may have. Call 01670 841 268 or email [email protected]



AkzoNobel is a global employer with a new £100m production facility in Ashington. The new plant will include cuttingedge building design, the latest manufacturing technology and new ways of working. With this in mind, we wanted to make sure we had the right operations team in place on site.

We turned to Northumberland College for support to help make this a reality. The college supported our team to deliver Pre-Employment Training and they worked hard to understand the cultural principles on which our new site is being built. The college had a very professional approach and the training scheme saw us successfully recruit our first operators on the site.



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Call 01670 841 268 Email [email protected]

HIGHER EDUCATION Our wide range of higher education courses can help your employees develop their knowledge and skills bringing a wealth of new expertise to your business.

Benefits for your business You will be able to retain talent and aid succession planning by offering higher education courses as part of your business’ continuous professional development scheme.

Find out more What are the costs? We offer some of the most competitive tuition rates for higher education courses, these may be co-funded between employer and employee. Your employees will be able to apply to the Student Loan Company for a loan to support their study, our Business Solutions Team can provide full advice and support about co-funding.

OUR FULL RANGE OF BUSINESS TRAINING SOLUTIONS: Accounting

• Apprenticeships in Accounting • AAT Accounting (Level 2, 3, 4)

Apprenticeships in: • Business and Administration • Team Leading

Beauty Therapy and Holistic Therapies

Customer Service and Retail

• • • • • • •

Apprenticeships in Beauty Therapy Body Massage Head Massage Nail Services (Level 3 Diploma) Nail Services (NVQ Level 2) Nail Technology (Level 2 Award) Reflexology

Business and Management

We offer a range of Foundation Degrees, HNDs and HNCs on a part-time basis making them accessible to you and your employees.

Our dedicated Business Solutions Team is here to answer any queries you may have. Call 01670 841 268 or email [email protected]

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

• • • • • • • • • • • • • • • • •

Assessing Candidates (A1 Award) Conducting Internal Quality Assurance (V1 Award) Management (NVQ Level 2) Management (NVQ Level 4) Management (NVQ Level 5) Professional Trainer Certificate Team Leading (NVQ Level 2) HNC Business HND Business Award in First Line Management (CMI Level 3) Certificate in First Line Management (CMI Level 3) Diploma in First Line Management (CMI Level 3) Business Strategy Leadership Marketing Process Improvement Social Media and Blogs

• Certificate in Customer Service Knowledge • Certificate in Retail Skills Apprenticeships in: • Customer Service • Retail Skills

Construction

• Abrasive Wheels • Ladder / Platform Safety Awareness • Manual Handling • Plant Operations • Provision and Use of Work Equipment • Safe Use of Ladders • Signing for Safety • Streetworks (NRASWA) Apprenticeships in: • Ceiling Fixing • Construction and Civil Engineering • Dry Lining • Floor Covering • Kitchen Fitting • Painting and Decorating • Plastering • Trowel Occupations

16 Construction OSAT Courses On Site Assessment and Training (OSAT) is for those working in the construction industry who want to gain a qualification whilst working on site. This is an assessment of existing skills, experience and competence in your chosen trade in order to gain the qualification. The course may be completed in a minimum of 12 weeks or maximum of one year, depending on the candidate. • Carry and Deliver Goods (NVQ Level 2) • Cleaning and Support Services – Caretaking (NVQ Level 2) • Construction and Civil Engineering Services (NVQ Level 2) • Construction Operations (Modular Paving, Concreting and Drainage routes) (NVQ Level 2) • Construction Site Management (NVQ Level 4) • Driving Goods Vehicles (NVQ Level 2) • Fitted Interiors (NVQ Level 2) • Floor Covering (NVQ Level 2 or Level 3) • Heritage - Stone Masonry (NVQ Level 3) • Highways Maintenance (Flexible Pavement Construction) (NVQ Level 2) • Interior Systems (Ceiling Fixing, Dryline Fixing and Dryline Finishing routes) (NVQ Level 2) • Occupational Work Supervision (NVQ Level 3) • Painting and Decorating (NVQ Level 2) • Plant Operations (NVQ Level 2) • Plastering (NVQ Level 2 or Level 3) • Public Utilities (NVQ Level 2) • Road Building (NVQ Level 2) • Trowel Occupations (NVQ Level 2 or Level 3) • Wall and Floor Tiling (NVQ Level 2 or Level 3) • Wood Occupations (NVQ Level 2 or Level 3)

Call 01670 841 268 Email [email protected]

Early Years

• Foundation Degree Children’s Workforce Practice

Engineering and Engineering Building Services

• ASME 1X Welding Course • British Standard 4872 Welding Course • Central Heating and Water Heaters (CENWAT) • Certificate for the Inspection and Testing of Electrical Equipment (C&G 2377 PAT Testing) • Certificate in Mobile Air Conditioning Systems (5101-301) • Certificate in Requirements for Electrical Installations 17th Edition (Full) • Combustion Performance Analysers (CPA 1) • Core Domestic Gas Safety (CNN 1 + 4) • Domestic Un-Vented Hot Water Certificate (HWSS) • F-Gas ODS Regulation: Category 1 (CG 2079-11) (Level 2 Award) • F-Gas ODS Regulation: Category 4 (CG 2079-14) (Level 2 Award) • Fundamentals of PLCs for Industry • Gas Cookers (CKR1) • Gas Fires and Heaters (HTR1) • Water Regulations • HNC General Engineering Apprenticeships in Engineering: • Air Conditioning and Refrigeration • Electrical Installation • Electrical Engineering • Fabrication and Welding • Maintenance • Mechanical • Multi Skills • Plumbing • Technical Support • Vehicle Maintenance (Light and Heavy Vehicle)

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NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

Hairdressing and Barbering

• Barbering (NVQ Level 2) • Barbering (NVQ Level 3) • Apprenticeships in Hairdressing and Barbering

Health and Safety / First Aid • • • • • • • •

Award in Risk Assessment Award in Health and Safety (Level 2) Award in Health and Safety in the Workplace (Level 3) First Aid at Work First Aid at Work Refresher Hazard Analysis Critical Control Point (HACCP) HSE Emergency First Aid at Work Safe Use of Ladders

Health and Social Care • • • • •

Award in Dementia Awareness Award in Infection Control Award in Mental Health Awareness Award in Safe Handling of Medicines HNC Health and Social Care

Hospitality and Catering • • • • • • •

Food Safety and Catering (Level 2 Award) Healthier Food and Special Diets (Level 2 Award) Supervising Food Safety (Level 3 Award) Supervising Food Safety (Level 4 Award) Apprenticeships in Hospitality and Catering HNC Hospitality Management HND Hospitality Management

Information Technology

• CISCO CCNA Discovery (1 & 2) • CISCO CCNA Discovery (3 & 4) • Network and LAN Security • Web Design • Windows Server 2008 Active Directory Configuration (70-640) • Windows Server 2008 Network Infrastructure Configuration (70-642) • HNC Computing • BSc Applied Computing • Virtual Local Area Networks (VLAN) • Creating and Managing a DMZ • Search Engine Optimisation (SEO) • Video Conferencing • Desktop Publishing • Advanced Spreadsheets Apprenticeships in • IT and Telecoms Professional • IT User

Travel and Tourism

• Apprenticeships in Travel Services • HNC Travel and Tourism

Visual Arts • • • • •

HND Photography HND Textiles and Fashion HND Visual and Fine Arts HND Graphic Design Apprenticeship in Textiles

Wind Technician Training

• Diploma in Wind Turbine Maintenance • BZEE Certificate Wind Service Technician

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Call 01670 841 268 Email [email protected]

NORTHUMBERLAND COLLEGE - BUSINESS TRAINING SOLUTIONS

LAND-BASED INDUSTRIES

OUR CAMPUSES

Agriculture

We are the largest training provider in Northumberland and we work with over 700 businesses across the North East.

• • • • • •

Apprenticeships in Agriculture Certificate of Competence in All Terrain Vehicle (ATV) Handling Certificate of Competence in Fork Lift Truck Operations Certificate of Competence in Safe Use of Sheep Dips Certificate of Competence in Tractor Driving PA2 Ground Crop Sprayer - Mounted or Trailed

Animal Care • • • • •

Apprenticeships in Animal Care Apprenticeships in Dog Grooming Apprenticeships in Veterinary Nursing HNC Animal Management HND Animal Management

Arboriculture • • • • • • • • • •

Apprenticeships in Arboriculture Certificate of Competence in Brushcutting Operations Certificate of Competence in Chainsaw and Related Operations (CS30 AND CS31) Certificate of Competence in Manually Fed Wood Chippers Certificate of Competence in Stump Grinding Chainsaw Maintenance and Crosscutting (Level 2 Award) Felling and Processing Trees up to 380mm (Level 2 Award) Felling and Processing Trees over 380mm (Level 3) Severing Uprooted or Windblown Trees (Level 3 Award) Tree Climbing and Aerial Rescue Operations (Level 3 Award)

Ashington campus College Road, Ashington, Northumberland, NE63 9RG Tel: 01670 841 200

Kirkley Hall campus • Chainsaw Cutting of Trees with Free-fall (Level 3) • Aerial Tree Pruning (Level 3) • Aerial Tree Rigging (Level 2)

Countryside and Environment • • • •

Apprenticeships in Environmental Conservation Certificate in Safe Use of Hedge Trimmers Certificate of Competence in Safe Use of Mowers Environmental Awareness

Outdoor Education

• Apprenticeships in Activity Leadership

Equine

• Apprenticeships in Equine • HNC Equine Management • HND Equine Management

Horticulture

• Apprenticeships in Horticulture • PA1 Safe Use of Pesticide • PA6 Hand Held Applicators

Ponteland, Northumberland, NE20 0AQ Tel: 01670 841 229

Berwick centre Adams Drive, Spittal, Berwick-upon-Tweed, TD15 2JF Tel: 01289 302 446

Hexham centre St. Mary’s Wynd, Hexham, NE46 1LW Tel: 01434 60 50 50

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Equality and diversity Northumberland College promotes an inclusive environment in which all learners are valued and diversity is actively and visibly celebrated. If you would like information provided in another format, such as large print, audio or Braille, or help with translation please contact us on 01670 841 268 and we will do all we can to help.

For more information contact us:

t: 01670 841 268 e: [email protected] www.northumberland.ac.uk/employers @northlandcoll

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