Fraud Prevention & Detection Summit - Akolade

4th Annual

Fraud Prevention & Detection Summit Safeguarding your systems from online, structural and procedural theft 28 - 30 APRIL 2015 Radisson Blu Hotel, SYDNEY

WHAT’S NEW FOR 2015

KEY SPEAKERS

Colin Neave, Ombudsman, Commonwealth Ombudsman

Todd Brown, Director, Passport Fraud Section, Australian Passport Office, Department of Foreign Affairs and Trade

Crispin Yuen, Head of Compliance ANZ, Ria Financial

Barry Grahame, Investigator, Department of Foreign Affairs and Trade

Andrew Taylor, Regional Manager AVP & Asia Pacific Zone Practice Leader ChubbPro, Chubb Insurance

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22+ Insightful speakers

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14 Exclusive case studies

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4 Collective panel discussions

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2 Exclusive workshops

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2 Day interactive round table discussions

KEY BENEFITS FOR ATTENDING: • Brett James, Simone Rogers, National Coordinator Department Manager, Fraud and AntiEnterprise Risk Corruption, Management, Australian Federal Ambulance Victoria Police

Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office

Wayne Howarth, Regional Fraud Manager APAC, Western Union

Shane Boyd, Director, Internal Audit Bureau

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• Dr Clinton Free, Associate Professor Australian School of Business, University of NSW

Simone Rogers, Department Manager, Enterprise Risk Management, Ambulance Victoria

John Floros, Fraud and Cyber Crime Squad, New South Wales Police Force

Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births Deaths & Marriages, Department of Police & Justice

Dr Russell G. Smith, Principal Criminologist, Australian Institute of Criminology

Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter

Peter Sandilands, Vice-chair Advocacy Board, Australian Information Security Association (AISA)

George Stogdale,

Dr Suresh Hungenahally,

Vanessa Dangerfield,

Paul Cullen, Manager Probity Assurance, Sydney Trains

Alec Christie, Partner, DLA Piper

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Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission

Chief Information Security Officer, Manager IT Strategy and Architecture, Department of State Development, Business and Innovation VIC

Director, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, Business Integrity Division, Department of Human Services

Improve your fraud prevention model to increase organisational defence systems Learn how to create a resilient policy framework to boost corporate compliance Discover how risk ethics and culture can assist in achieving enhanced fraud prevention Develop a clear fraud risk approach to fit business objectives

Silver Sponsor

Endorsers:

Mark Padginton, Martin Green, Business Development Associate Director, Fraud Risk Management, Director, ANZ, TRUSTSPHERE Internal Audit Optus

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FRAUD PREVENTION & DETECTION SUMMIT OVERVIEW Dear Sir/Madam, The prevention, detection and control of fraud are a few of the greatest challenges for Australia now, and in the years to come. Effectively dealing with fraud will enhance a company’s business reputation, save resources in both the public and private sectors, and reduce the personal hardship that fraud causes to countless victims each year. A sophisticated risk management system is fundamental to improving the effectiveness of fraud prevention. Akolade’s 4th Annual Fraud Prevention & Detection Summit 2015 has identified key expert speakers with best practices to assist fraud professionals improve overall fraud prevention and detection developments. With over 25+ leaders in the government, retail, finance and utilities space and 3 consecutive days of exclusive case studies, multiple key note addresses, panel discussions, workshops and interactive round table discussions displaying absolute leading edge strategies, this year’s Summit will showcase tools to safeguard your systems from online, structural and procedural theft and ultimately protect your company from evolving fraud threats. Best regards, Luana Clarke General Manager Production Akolade

WHAT OUR PAST DELEGATES HAVE TO SAY

Excellent conference. Wide range of very knowledgeable and engaging speakers

Very interesting speakers with a lot of experience in this field, and great networking

Prosecutions Manager NSW/ACT, Australian Taxation Office

Internal Auditor, Leighton Holdings

The speakers were of an extremely high calibre and their presentations were compelling and inspiring

Informative and well presented National Fraud Analyst, Target Australia

Senior Internal Fraud Investigator, Department of Human Services

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DAY ONE – TUESDAY 28TH APRIL 2015 7:30 Registration opens 8:20 Opening remarks from the Chair

Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter & Director, Fraud Investigations & Dispute Services, EY

FRAUD PREVENTION 8:30 KEYNOTE ADDRESS Constructing an effective fraud management platform • Understanding how and why fraud is perpetrated • Discussing the components of a fraudulent act, different types of fraud schemes and the impact fraud has on organisations • Analysing why individuals commit fraud and why punishment alone doesn’t deter potential fraudsters Brett James, National Coordinator Fraud and Anti-Corruption, Australian Federal Police 9:00 KEYNOTE ADDRESS Bringing an anti-fraud & corruption framework to life • Targeting hearts and minds • Shaping business thinking through thought leadership • Developed solutions - thinking outside of the box Paul Cullen, Manager Probity Assurance, Sydney Trains

11:00 CASE STUDY Examining emerging fraud risks and technological difficulties • The impact of technology on fraud risks • Utilising technology to both better manage fraud risk, and to conduct investigations • Recognising social, demographic and economic developments which influence types of fraud Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter & Director, Fraud Investigation & Dispute Services, EY 11:30 CASE STUDY Exploring response measures after a fraudulent act has occurred • Assisting operational and policy areas with risk mitigation strategies • Supporting the integration of risk-identification and mitigation tools with departmental systems and processes • Monitoring the effectiveness of risk mitigation strategies and approaches • Implementation revised controls and insuring they are operating effectively Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office

9:30 KEYNOTE ADDRESS Using fraud prevention strategies as the first line of defence • Implementing a risk management framework as an effective fraud control plan • Defining the importance of your corporations fraud MITIGATION STRATEGIES policy statement • Effectively deterring internal threats by providing 12:00 CASE STUDY information to staff of the consequences Counting the costs of not mitigating fraud in Australia Vanessa Dangerfield, Director, Fraud Control and • Understanding why we need to quantify the cost of Reporting Section, Internal Fraud and Investigations Branch, fraud Business Integrity Division, Department of Human Services • Identifying data sources • Using multipliers to estimate undetected and 10:00 PANEL DISCUSSION unreported fraud Decision making in fraud risk management • Delineating unit costs for fraud types • Building a high performance system for effective • Estimating the indirect costs of fraud defence and protection • Applying the results for risk management • Delegating authority and educating staff about fraud Dr Russell G. Smith, Principal Criminologist, Australian protection and risk management Institute of Criminology • Streamlining communication between management and staff 12:30 CASE STUDY Monitoring fraud threats and safeguarding against Panellist: theft Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office • Preventing fraud from occurring and the loss of valuable private information Paul Cullen, Manager Probity Assurance, Sydney Trains • Swiftly responding to risks to amend and prevent Vanessa Dangerfield, Director, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, future incidences • Protecting consumer information and assisting victims Business Integrity Division, Department of Human Services after the act has occurred Todd Brown, Director, Passport Fraud Section, Australian Brett James, National Coordinator Fraud and AntiPassport Office, Department of Foreign Affairs and Trade Corruption , Australian Federal Police Barry Grahame, Investigator, Department of Foreign 10:30 Morning Tea Affairs and Trade 1:00 Luncheon

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DAY ONE – TUESDAY 28TH APRIL 2015 (CONTINUED) 2:00 CASE STUDY Applying pre-emptive measures to deter consumer fraud • Understanding scammer techniques to avoid falling victim • Using consumer fraud awareness as a first line of defence • Monitoring the effectiveness of risk mitigation strategies and approaches Crispin Yuen, Head of Compliance ANZ, Ria Financial

4:15 CASE STUDY How does ASIC detect, respond to and deter misconduct? • Detect: How can organisations and their employees assist ASIC to detect misconduct? • Respond: How does ASIC decide how to respond to misconduct? • Deter: What is the deterrent effect of penalties? George Stogdale, Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission

2:30 PANEL DISCUSSION Detecting and preventing fraud with the use of automated continuous monitoring tools 4:45 WORLD CAFÉ Delegates will group while facilitators rotate every 10 • Discussing the benefits of and potential issues with the minutes to discuss the following topics: use of such tools • Generating and analysing information as a best • Decreasing fraud losses through the use of mitigation tools practice prevention tool • Effectively testing and monitoring internal controls as a Gary Read, Director of Refund Fraud Risk Management, preventative measure Australian Taxation Office • Gaining visibility by detecting and preventing fraud in Facilitators: real time Dr Russell G. Smith, Principal Criminologist, Australian Institute of Criminology George Stogdale, Senior Executive, Corporations & Dr Clinton Free, Associate Professor - Australian School of Corporate Governance Enforcement, Australian Business, University of NSW Securities & Investments Commission Tony Prior, President, Association of Certified Fraud • Discouraging fraud through consciousness of penalties Examiners (ACFE), Sydney Chapter Vanessa Dangerfield, Fraud Control and Reporting George Stogdale, Senior Executive, Corporations & Section, Internal Fraud and Investigations Branch, Corporate Governance Enforcement, Australian Securities & Business Integrity Division,, Australian Taxation Office Investments Commission • Protecting assets, customers and brand value while 3:15 Afternoon Tea meeting regulations Crispin Yuen, Head of Compliance ANZ, Ria Financial 3:45 CASE STUDY Why people collude in fraud? 5:30 Closing remarks from the Chair and end of day one • The decision to co-offend rather than solo-offend in committing fraud • Types of relationships between fraudulent cooffenders or colluders • Best practices in detecting and preventing collusion in organizations Dr Clinton Free, Associate Professor - Australian School of Business, University of NSW

SECURE NEW BUSINESS OPPORTUNITIES! Why you should sponsor: • • • • • •

Opportunity to address a room full of qualified decision-makers Face to face meetings with decision makers Visible branding through our direct marketing campaigns to industry professionals Position your products/services as key solutions in front of decision makers Opportunity to maximise qualified lead generation through speaking to decision makers Opportunity to facilitate business networking functions under your brand

If you would like to find out more about Sponsoring or Exhibiting the 4th Annual Fraud Prevention & Detection Summit 2015, please feel free to contact Akolade’s Sponsorship Department. On 02 9247 6000 Or [email protected]

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DAY TWO – WEDNESDAY 29TH APRIL 2015 8:00 Registration opens 8:20 Opening remarks from the Chair Shane Boyd, Director, Internal Audit Bureau

11:00 CASE STUDY Defining the regulatory and legal risks of cyber attacks • What are the organisation’s legal obligations? • Is there a duty of continuous disclosure? CYBER INTRUSION & ANTI-CORRUPTION • Key elements of a cyber risk management framework 8:30 KEYNOTE ADDRESS • Key elements of an incidence response plan Strategies to detect and prevent cybercrime now and Alec Christie, Partner, DLA Piper into the future • Determining the increasing rise of cybercrime • Discovering the evolution of fraud and cybercrime • Implementing measures and systems to reduce vulnerability John Floros, Fraud and Cyber Crime Squad, New South Wales Police Force

9:00 KEYNOTE ADDRESS Examining protection and security online • Highlighting the evolutions of fraud and theft • Undertaking a detailed threat investigation to ensure current procedures are adapting to the growing sophistication of identity theft • Learning how to deliver stronger security through online verification measures Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births Deaths & Marriages, Department of Police & Justice

11:30 CASE STUDY Protecting internal systems from virtual theft and instilling layered defence systems • Emerging risks of cybercrime and prevention methods • Challenges of risk management within an evolving cyber world • Strategies of guarding and recovering lost data Andrew Taylor, Regional Manager AVP & Asia Pacific Zone Practice Leader ChubbPro, Chubb Insurance 12:00 CASE STUDY Relationship Analytics to Aid Risk and Fraud Investigations • Gain useful insight using organisational metadata • Real-time access to communication data will allow staff tailor their inquiries, which will reduce the overall time of the investigation • Providing guidance on reporting suspected violations

9:30 KEYNOTE ADDRESS - Identification persons of interest in relation to Forming a responsive alliance to avoid threats in your allegation corporation Establishing key relationships that exists between • Maintaining focus under threat and adapting to newly key persons of interest emerging dangers The identification of potential key pieces of • Detecting terrorisations and using defensive communication techniques to protect your company Mark Padginton, Business Development Director, • Conducting risk assessments and audits through ANZ, TRUSTSPHERE penetration testing Martin Green, Associate Director, Fraud Risk Dr Suresh Hungenahally, Chief Information Security Management, Internal Audit, Optus Officer, Manager IT Strategy and Architecture, Department of State Development, Business and Innovation VIC 12:30 CASE STUDY Promoting resilience against online fraud 10:00 PANEL DISCUSSION • Discovering the challenges in protecting modern Debating the emerging concerns of fraud in the age networks against online attacks of technology • Keeping up with the latest trends to keep on top of the • Identifying issues on the horizon cyber game • Best practices for detection and prevention • Bringing awareness and educating staff to make sure approaches your organisation is secure • Fraud and its consequences Peter Sandilands, Vice-chair Advocacy Board, Australian Panellists: Information Security Association (AISA) John Floros, Fraud and Cyber Crime Squad, New South 1:00 Luncheon Wales Police Force Dr Suresh Hungenahally, Chief Information Security EMBEDDING A DEFENSIVE FRAUD CULTURE Officer, Manager IT Strategy and Architecture, Department 2:00 CASE STUDY of State Development, Business and Innovation VIC Creating and encouraging risk culture and promoting Andrew Taylor, Regional Manager AVP & Asia Pacific ethical values Zone Practice Leader ChubbPro, Chubb Insurance • Supplying fraud awareness training programs to Peter Sandilands, Vice-chair Advocacy Board, current and future staff Australian Information Security Association (AISA) • Using effective communication and active collaboration to effectively deter and detect fraud • Handling whistleblowing with the Public Interest Disclosure Act 2013 Colin Neave, Ombudsman, Commonwealth Ombudsman

10:30 Morning Tea

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DAY TWO – WEDNESDAY 29TH APRIL 2015 (CONTINUED) 2:30 PANEL DISCUSSION 4:15 CASE STUDY Measuring performance to support the organisation’s Building a multi layered anti-fraud framework to anti-fraud initiatives shape fraud awareness • Collaborative controls used to detect and deter fraud • Implementing an educational campaign to promote • What elements make an effective corporate consumer fraud consciousness compliance program • Identifying patterns of fraud and suspicious figures to • Why is it crucial to supply fraud awareness training protect your organisations brand programs to current and future staff • Monitoring and evolving your framework to support Panellists: consumer dependence Paul Humphries, Anti-Fraud & Corruption Adviser, Wayne Howarth, Regional Fraud Manager APAC, Western Woodside Energy Union Colin Neave, Ombudsman, Commonwealth Ombudsman 4:45 ROUND TABLE DISCUSSION Wayne Howarth, Regional Fraud Manager APAC, Western Constructing a virtual fraud detection network to Union avoid the damages of fraud Sabine Taylor, Head of Risk & Compliance, UniSuper • Reducing the impact of fraud with the use of prediction 3:15 Afternoon Tea tools • Applying ongoing monitoring to minimise systematic 3:45 CASE STUDY fraud Instilling a philosophy of compliance and integrity • Implementing investigative fraud checks that drives your organisation from the bottom to Facilitators: the top Shane Boyd, Vice-chair Advocacy Board, Australian Information • Incorporating an effective employee anti-fraud Security Association (AISA) education program, ethics policy, code of conduct, Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births surveillance, audit approaches alongside corporate Deaths & Marriages, Department of Police & Justice values and employee support programs Peter Sandilands, Vice-chair Advocacy Board, Australian • Translating values and principles into day to day Information Security Association (AISA) operations and behaviour • Encouraging employees to possess integrity, 5:30 Closing remarks from the Chair and conference adjourns leadership and step forward without fear of reprisal Sabine Taylor, Head of Risk & Compliance, UniSuper

PAST ATTENDEE PROFILE By Job Title

By Sector

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POST CONFERENCE WORKSHOPS – THURSDAY 30TH APRIL 2015 WORKSHOP A: 9:00- 12:30 Improving your fraud prevention model With full support from an organisation and proper implementation, an effective anti-fraud program can serve to significantly reduce the risk of fraud and increase the likelihood that, if fraud does occur, it will be detected at an early stage. In this practical workshop delegates will learn: • Developing fraud and corruption prevention policies and procedures • Accessing resources and provision of advice to assist staff to undertake fraud and corruption risk assessments in their areas of responsibility • Building staff awareness and training programs, ethical decision-making and other corruption prevention strategies • Reporting suspected fraud and corrupt conduct • Background investigations • Mechanisms for reporting and investigating fraud

David Napper, Managing Director, CyberNapa

About your facilitator: David comes with a background in law enforcement, ﬁnancial crimes, brand protection, cyber security, online investigations and telecommunications with over 25 years of experience. David is extensively skilled in most facets of digital and traditional investigative techniques and has a solid understanding of offences occurring within the satellite and broadcast spectrums. David is a well-respected member of Cyber Crime Investigators, working the Asia Paciﬁc and West African regions and has trained law enforcement in Australia, New Zealand, Asia Pacific, Africa and Europe in online investigative techniques.

12:30 – 1:30 Lunch

WORKSHOP B: 1:30- 5:00 Detecting fraudulent documents Participants are taken through the process of forensic document examinations to enable them to become familiar with the fundamental aspects of the techniques involved This knowledge is consolidated in case studies which encompass the following areas: • The scope of the field of document examination • How to recognise the potential evidentiary value of documents • The submission of documents for examination having regard to the preservation of their evidential value • Reporting on the examination of questioned document – terminology, limitations and qualifications • The relevance of fingerprint evidence • The necessity of the pre-court conference to maximise the evidentiary value of the results • Practical exercises are conducted on actual questioned documents and problems are selected according to the needs of the workshop participants

Paul Westwood, Managing Director, Forensic Document Services

Andrea Devlin, Forensic Document and Handwriting Examiner, Forensic Document Services

Claire Graydon, Forensic Document and Handwriting Examiner, Forensic Document Services

About your facilitators: Paul Westwood holds the degree of Bachelor of Laws and a Diploma in Document Examination. He was awarded the Medal of the Order of Australia in 1982 for services in the field of document examination whilst a member of the Australian Federal Police. Andrea Devlin and Claire Graydon completed Bachelor degrees in forensic science at the Canberra Institute of Technology. Paul, Andrea and Claire are all members of the Australasian Society of Forensic Document Examiners Incorporated and the Australian and New Zealand Forensic Science Society.

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VIP CODE

4TH ANNUAL FRAUD PREVENTION & DETECTION SUMMIT

RSK10 REGISTRATION FORM EARLY BIRD DISCOUNTS

REGISTRATION FEE

Register and book before:

(including GST)

STANDARD PRICE

06 Feb 2014

27 Feb 2014

20 Mar 2014

10 Apr 2014

$2,418.90

$2,528.90

$2,638.90

$2,748.90

$2,858.90

B ✔

$3,078.90

$3,188.90

$3,298.90

$3,408.90

$3,518.90

✔

$3,408.90

$3,518.90

$3,628.90

$3,738.90

$3,868.90

$1,758.90

$1,868.90

$1,978.90

$2,088.90

$2,198.90

$2,418.90

$2,528.90

$2,638.90

$2,748.90

$2,858.90

$2,748.90

$2,858.90

$2,968.90

$3,078.90

$3,188.90

$2,748.90

$2,858.90

$2,958.90

$3,068.90

$3,178.90

$3,408.90

$3,518.90

$3,628.90

$3,738.90

$3,848.90

$3,738.90

$3,848.90

$3,958.90

$4,068.90

$4,178.90

Standard Rate Conference Only

A

Conference plus 1 workshop

or

Conference plus 2 workshops

Government Rates Conference Only Conference plus 1 workshop

A or B ✔


✔

Solution Provider Rates Conference Only Conference plus 1 workshop

A or B ✔


✔

SAVE! Choose between: 1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20% SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early Bird Discount and will be charged at the Standard Rate.

5 EASY WAYS TO REGISTER Phone: 61 2 9247 6000

2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive a $1000 DISCOUNT off the Standard Price ( ii ) Register 4 delegates and receive the 5th ticket FREE off the Standard Price

Fax:

All group registrations must be from the same company, at the same time and for the same event. Registrants must choose between the most advantageous discount option. Only one discount is available at the time a registration is made.

Email: [email protected] Online: www.akolade.com.au

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Mail: Akolade Pty Ltd Suite 3.02, Level 3, 20 Loftus St. SYDNEY, NSW, 2000 Australia

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SYDNEY

28th - 30th April 2015 Radisson Blu Hotel 27 O’Connell St Ph: +61 2 8214 0000

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IMPORTANT NOTE: Attendance will only be permitted upon receipts of full payments. Please note that programme and speakers are subject to change without notice. Akolade will not be responsible for any event re-scheduled or cancelled. CANCELLATION POLICY: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Akolade regrets that no cancellations will be refunded, conference documents, however, will be sent to the delegates. For an event cancelled by Akolade, registration fees are fully refundable. Akolade will not be responsible for any event alterations, re-schedules, or cancellations. PRIVACY POLICY: Please note that a portion of the data for this mailing was supplied by third party sources. If you would no longer like to receive promotional mail from Akolade, please opt-out by confirming in writing and forwarding your letter to marketing@ akolade.com.au. Please note all opt-out re-quests will be processed within 30 business days from the date of receipt.


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