DYMAK COMPANY PROFILE 2014

DYMAK COMPANY PROFILE 2014 UPGRADE YOUR BUSINESS

let’s upgrade your business together.

/WHO WE ARE

/OUR VALUES

Dymak is a wholesale global trading

Dymak is committed to operate ethically

company for the horticultural industry.

and to lead with integrity. These values

We

are core elements of our vision and way

supply

businesses

worldwide

with a highly diversified assortment

of doing business.

of products, from flower pots and planters to decorative accessories. All

/INNOVATION

our products come in a wide range of

Always in pursue of new ideas and

materials, from glass, wood or zinc to

concepts.

terracotta, concrete and many more.

/FOCUS

Over the past decade we have been

Create value for the customer

supplying multi-national retail outlets,

/TRANSPARENCY

garden centers and plant nurseries with

Open and transparent business

hundreds of thousands of upgrades for flowers and plants. With Dymak by your

/RELIABILITY Keep the promise

side you get a partner to support you all the way.

/OUR MISSION Is to supply plant nurseries, retail chains and other operators worldwide with

“Upgrading flowers and plants means upgrading your business.”

value-added products and to exceed our customer’s expectations in quality, delivery and cost. We strive to be the industry standard in service and offer the highest security of supply in the business.

COMPANY PROFILE DYMAK

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/OUR HISTORY Claus Bøgelund met Søren Offer Madsen in High School and after graduation they traveled the world together. They were especially captivated by the market and atmosphere of South East Asia and after having finished their education they started sourcing from countries like Malaysia and China. Furniture was their first venture, but soon they turned their eyes on importing wholesale items for the horticultural industry. This has remained Dymak’s focus to this day, and Claus is now the CEO of Dymak. Dymak combines its extensive experience in global sourcing with in-depth knowledge of the horticultural Dymak was founded in 1997 by Søren Offer Madsen

business. The result? Upgrading flower and plant

and Claus Bøgelund, combining a horticultural

businesses around the world.

heritage with sourcing competences from South East Asia. A decade later these attributes remain the driving force behind Dymak’s growth and success. Søren Offer Madsen is fifth generation descendant of an agricultural and horticultural family with deep roots in the soil of central Denmark. Growing up he learned the ins and outs of the nursery business

global partner 4


“For Dymak the customer is at the center of everything. With our products and solutions, we want to create added value and nurture long-term partnerships.”

which gave him a great competitive advantage in the industry. Søren is Dymak’s Commercial Director. COMPANY PROFILE DYMAK

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Whether you choose a solution with pots, baskets, buckets, stickers or other items, your flowers and plants will be upgraded. But it doesn’t stop here. Upgrading your products will benefit the entire supply chain. It will bring: • Custom made solutions • Unique designs in line with local and international trends • Whole and complete concepts, from unique product designs to packaging and custom labels • More new items • Higher price points • Higher margins • Excitement and joy for the end consumer With Dymak’s upgrades you can raise the earnings on your products, your customers get new and targeted concepts and the end consumer gets a more vivid experience. It is a clear Win-Win situation!

/CUSTOM SOLUTIONS & UNIQUE DESIGNS From our extensive product library to our logistics solutions, Dymak can work with you on any type of project. Our subsidiaries worldwide and our knowledgeable Account Managers will find the right product to suit your unique business. We handle a wide range of products and projects, including custom collaborations on existing basic products. We can modify, add patterns and add-ons onto any product, or work on more complex requirements. Your imagination is the limit. The possibilities are endless.

/HIGHER PRICE POINTS With Dymak’s upgrades you will not only get newer items and concepts, but you will also be able to reach a higher price point and strengthen your dialogue with

create a win-win situation. upgrade your products

customers.

/HIGHER MARGINS Upgrading your flowers and plants strengthens the consumer appeal and brings more fun into the buying experience. Raising the price point will give room for higher margins – both for you and your customer.

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get upgraded. step by step With Dymak by your side you can do what you do the best: grow and sell flowers and plants. We will support

Product Development

Ordering & Sourcing

Production & Quality Control

Packaging & Logistics

Handling

Sales & Support

you all the way through the upgrading process, so you can concentrate on your day-to-day business. Just leave the rest to us. This is how we do it.

/TAILOR MADE PRODUCT DEVELOPMENT

/TRACK & TRACE YOUR ORDER

Dymak is a reliable partner in the development and

Efficient and reliable logistics is the key to success,

production of custom-made pots for flowers and

and excellence at the global supply chain is no

plants. Our products are guaranteed to always meet

longer a goal, it is a fundamental requirement

your expectations. Building on consumer trends

for businesses to succeed and prosper.

and the experience of having developed more

the reason why Dymak Track & Trace tools will

than 50,000 unique products, we have the know-

accurately collect tracking details at all stages of

how when it comes to tailor-made solutions for our

production. This system also enables us to meet

customers. Whether it is pots, baskets, buckets

customer requests for expedited orders by easily

or stickers for Christmas, Easter, Valentines or

revising production schedules and more directly

Halloween, we make your ideas happen. Lets grow

routing priority products through the manufacturing

your ideas together.

process. You can access all the information through

This is

your designated Key Account Manager and plan /BRINGING THE WORLD TO YOU

your activities in advance.

Through our offices in the key sourcing areas in China, India and Europe, we can reduce risks

/THE SUPPLY CHAIN APPROACH

and sustain continuity of supply in the face of

Your premises are not the final destination of the

unexpected disruptions to the operations of one or

upgrades. We have made it easy for you to handle

more suppliers. We have successfully implemented

the products with the right packaging* and trays

strategic sourcing by achieving both cost reduction

fitting the trolleys, so you can easily can make your

and improving supplier performance. This ensures

products move on. Fast in. Fast out.

that your products will always arrive on time to their destination!

*For more details on our packaging practices and possibilities, visit our website.

/HIGH STANDARDS OF QUALITY AND SOCIAL ACCOUNTABILITY

/THE FAST LANE TO THE SHOPPING BASKET

With over 40 employees in China alone to supervise

The packaging, trays and labels are always tailor-

the production of your products, we are committed

made to suit your requirements in size, material,

to providing the highest standards of quality. Our

colors and layouts. Our products meet your every

exemplary quality assurance practices provide

need, whether it is easy transportation, branding or

seamless, worry-free control throughout the duration

sales.

of the production process and beyond. Dymak’s Quality Controllers in China perform regular quality evaluations. They verify the quality of materials, size, colors and labels, to reduce costs and ensure your orders arrive on time.

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Certificates and documentation • ISO 9001 Certificate • SA8000 Certificate • REACH Test Report • Cooperation Agreement • Code of Conduct • Packaging Manual • Product Manual • Patents

taking care of social accountability.

Social responsibility and commitment are important

this ensures that our product standards are according

aspects of how we run our business. Growing quality

to their needs and that we are a trustworthy partner to

awareness among consumers is why all our products

do business with.

are produced in a sustainable manner, with decent

In China, Dymak has set-up offices in Qingdao and

labor conditions and environmentally friendly.

Guangzhou and in India we are located in New Delhi.

Quality is a cornerstone at Dymak, and every day

This ensures an effective production process with

we work hard to ensure the right, high quality level

focus on quality, logistics and social responsibility. The

throughout the supply chain. The ISO 9001 is an

offices are located in central parts of key production

internationally recognized standard for the quality of

areas, and our team of over 40 employees – including

businesses worldwide.

Quality Controllers in Dehua, Quanzhou, Chaozhou,

Having the ISO 9001 certificate has allowed us to

Fuzhou, Linyi - is following the production in factories

identify, understand and better communicate to our

closely.

customers Dymak’s processes.

Dymak is by you side, and we can even support you in

“We embrace the concept of quality through continual improvement and we understand that continued customer satisfaction is the ultimate goal in quality management systems. “

making product tests, patents, dedicated packaging and displays.

Social concerns like child labor, forced labor and discrimination require companies to not only consider their own direct sphere of influence, but also that of their entire supply chain. The concept and value of undergoing an independent, third party assessment to monitor social responsibility is becoming increasingly important. Because responsible production matters to us, we are also SA8000 certified. For our customers,

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Dymak Quality Management Dymak’s

Quality

Controllers

are

always

thoroughly inspecting your products before they leave our premises. The packaging is carefully examined, along with the pallets, corners, layers, nails, wraps, humidity etc. All the information is documented in an inspection report, available upon request.

Unpack your potential Packaging integrated in your solution Packaging is not just wraps and pallets. It is an integrated part of your solution. Packaging at its best can protect your products, make your processes leaner and support your brand. Dymak Lean Packaging The packaging is produced by local, dedicated specialist, and it can be tailor-made to your products size and purposes. This will make your handling lean and efficient, so your products can leave your premises as fast as possible.

unpack your potential.

Dymak Brand Support Dymak Brand Support is a range of additional products, that will support your business. Chose among a wide selection of labels, sales displays, irrigation systems, easy-carry solutions and many more.

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global reach. local presence.

You will find Dymak in Amstelveen

For over a decade since Dymak was

close to Aalsmeer, known for having

founded, global penetration has been

the largest flower auction in the

Dymak’s Head Office is located

at the core of our business strategy.

world.

in Odense, Denmark, at the

We are solidly established in markets

heart of the Danish Flower and

throughout Europe and have a strong

Plant Production.

Let’s grow your business together.

local presence in China and India, which ensures added value and

NETHERLANDS

safety for our customers. DENMARK

Dymak is located in seven different areas in China, the largest office located in Xiamen, a major city on the South East Coast. USA CHINA

ITALY Dymak has recently opened an office in the world’s largest single national economy. Our office is located in Apopka, Florida. Expanding has allowed us to deliver our goods and services to more customers,

Italy is well known for its delicious herbs and Dymak is located

INDIA

in Brescia, at the foot of the Alps.

gain global market shares and

Dymak is located in

increase sales and profits.

Moradabad, at the heart of the zinc production in India.

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DENMARK Dymak A/S Holkebjergvej 120 DK-5250 Odense SV

HOLLAND Dymak Holland BV De Loetenweg 8 1187 WB Amstelveen

ITALY Dymak S.R.L Via G. Savoldo, 3 25124 Brescia

USA Dymak USA Inc. 1350 South Sheeler Ave. Apopka, FL 32703

+45 63170083 [email protected] www.dymak.dk

+31 (0) 205473173 [email protected] www.dymak.nl

+39 3394525309 [email protected] www.dymak.it

+01 4078144905 [email protected] www.dymakusa.com

CHINA Dymak China 1 Qishan Road Xiamen 361000

INDIA Dymak India Chauraha Majholi, Delhi Road Moradabad-244001, U.P.

[email protected]