Jul 4, 2016 - Computer. 12.7%. Mobile. 2%. Tablet. 86% completed ... nurses, doctors, lab technicians, statisticians, an
e-TB Manager User Satisfaction Survey Results from Four Continents
e-TB Manager, a web-based tool, enables decision-makers to monitor in real time the status of TB treatment and flow of medicines by integrating data across key aspects of TB control (presumptive cases, patients, medicines, laboratory testing, diagnoses, treatments, and outcomes). e-TB Manager has been adopted by national TB programs in 10 countries.
e-TB Manager is a systems strengthening tool
Beginning September 2015, the USAID SIAPS Program conducted an online 18-point anonymous user satisfaction survey covering over 2,000 users in 9 countries. Users include nurses, doctors, lab technicians, statisticians, and health workers.
Key results: What do users think of e-TB Manager? Agree that e-TB Manager helps them improve patient management
81% I CAN ANSWER THAT
Treating Tuberculosis Treating MDR-TB often takes approximately 2 years and is complex, involving numerous medications. Keeping track of patients’ adherence, their treatment history, and laboratory exam results through mounds of paperwork can be cumbersome. Because e-TB Manager integrates all types of data into one platform, procedures are simpler and faster, thereby improving results and productivity.
75%
80%
Agree that they have the capacity to use all of e-TB Manager's features
Find e-TB Manager to be reliable
68%
70%
Agree that the productivity in their workplaces has improved
Say e-TB Manager helps them enter and find information quickly
77%
77%
Respond that they find the information needed for case management
Countries that participated
Are satisfied with e-TB Manager
Number of Active Health Facilities1 13
Armenia
68 81
34
70
248
630
256
141
Bangladesh
Number of Active Users Surveyed2
Brazil Cambodia
55 70
167
271
565
Indonesia 62
Namibia Nigeria
102
268
559
TB or MDR-TB Cases Registered in e-TB Manager1
Ukraine 1.6K 5K 24.5K 43.4K
Vietnam
227.7K
4.8K 16.9K 38.1K
191.7K
1,753 survey
2
responses were received, of which:
1Data as of July 4, 2016. At the time of the survey in the given country
How did they respond?
85.3%
86%
completed in full
Computer 12.7% Mobile
2%
246 completed only part of it
Tablet
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The number of completed responses exceeds the standard 80% convention
76%
The average response rate among 9 countries
Conclusion
Response Rate per Country Surveyed 58% 67% Typical response rate 20-50%
53% 65%
77%
87%
81%
97%
91%
e-TB Manager significantly contributes to patient management and improved workplace productivity. A vast majority of users are satisfied with e-TB Manager and find it reliable.
Konduri, Niranjan. do valle Bastos, Luis Gustavo. Sawyer, Kelly. e-TB Manager User Satisfaction Survey: Results from Four Continents. July 2016. USAID SIAPS Program. Management Sciences for Health (MSH), Arlington, VA. Designed by Mia Roca Alcover, MSH. We thank the leadership of all participating country Ministry of Health national TB programs; the USAID Health Information Policy and Advocacy Project implemented by Palladium (Cambodia); USAID/Challenge TB implemented by the KNCV TB Foundation (Indonesia); WHO/EURO (Armenia); and SIAPS country programs (Bangladesh, Namibia, Ukraine) for supporting the administration of this survey.
The SIAPS Program is funded by the U.S. Agency for International Development (USAID) under cooperative agreement AID-OAA-11-00021 and implemented by Management Sciences for Health. The information presented in this infographic does not represent the views or positions of USAID or the U.S. Government.
