serve you better, we utilize a support ticket system. Every support ... software solutions that also reduce the need of
X-PRESS
Can Man X-PRESS Information Bulletin 2 / 2012
Development
Issuer and Publisher: © Can Man Inc., CH-5705 Hallwil Telephone: +41 62 777 444 0, Telefax: +41 62 777 444 1 E-Mail:
[email protected], Web: www.canman.ch
Welding Bodymakers Machine Controls with IPC
service
Development
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PowerCURE™ - Induction Curing Shorter than ever
internet
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ith its original design PowerCURE™ saves up to 80% of space compared to a conventional gas oven. The curing system is much shorter because (only) the seam area is heated up immediately (!) by induced current and as only that small area is heated up, the cooling track can also be much shorter. After several small improvements such as the integration of a fume extraction, optimizations for tropical conditions and so on, PowerCURE™ comes with a big advancement which saves again 50% of space by using the track twice. Especially for lacquer - applications the heating should not be as aggressive as it can be with powder and a rest period may also be required for certain lacquers.
VPN FIrewall
Industrial PC
Sensors, Valves, …
The vertical turn round of the canbodies ensures a stable position from seam to coil over the different levels and keeps the energy consumption at the same low level as known for Can Man curing systems. But the obvious savings of space are not the only advantages; the workflow is also improved, because the cured canbodies come back to the operator, who's usually standing near to the powder or lacquer application devices during set up. He can now just pick up the can bodies after the curing without the need of walking to the end or even "around" the curing unit.
User Interface
ow latest technology can change products and processes is impressively shown by our PowerCURE™ induction curing system. Again more easy, flexible and favourable become now also our welding bodymakers by latest machine controls with advanced software solutions that also reduce the need of hardware components. Usability, diagnostic and maintenance are improved by the use of an IPC (industrial-PC) that combines conventional PLC-, NC/CNC-control and operator unit. The open and compatible hardware has the same advantages as a conventional PC such as: huge storage, support of PC-interfaces or multi-core processors. The available computing power can serve multi-PLC controls and additional operations such as measurings. With the centralised accomplishment and loose coupling of soft- and hardware the system is easy to upgrade and repair. The advanced software is turning almost every compatible IPC into a real-time computer that ensures a defined performance. Because of a deeply integration in the system, the software keeps functionality active even in case of an operating system-crash. Speaking of operation system; the startand stop procedure happens automatically, just power must be switched on/off. In case of power failure the integrated uninterrupted power supply ensures a save and correct close down of active processes. Open standards allow the data connection with other programs such as Microsoft™ Office for wide-ranging analyses. The user-friendly operator interface is deviceindependent and as a consequence always accessible.
Upgrades
Can Man of the Moment
X1 - Belt Tensioner
René Furer - Service Engineer
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or early X1 high-speed welding bodymakers is an upgrade available that prevents the motor shaft from damages caused by excessive tensioning of the timing belts. The new design uses a flexible mounted tension roller for the separate adjustment of the drive belt. Once adjusted, no further settings are required and a potential source of troubles is eliminated for ever. The upgrade is of interest for all welders up to serial no. 305.
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ené is serving us with huge commitment. In overall on the machine as well as on presentation events, he is a much asked master of his trade. Xpress: Originally from Switzerland, you now live and work in the US. What is your approach to the business?
Online Support System
René: Growing up in the beautiful valley of Emmental/ Switzerland and following my apprenticeship as an Electro/Mechanical Engineer I started to work in the canmaking business where the possibility came up for me to relocate to the US. In 2011 I changed the industry completely, but as one says “once a can maker always a can maker” and since beginning of this year I am full time in the canning industry once more.
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Xpress: As an out-of-towner, what do you think about "Swissness" in machinery?
After Sales
n order to streamline the support requests and to serve you better, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. Submitting specific information for a product and trackign the complete conversation at one place, allows a faster solving of problems and allows us to use that information to create further FAQ's. So in a straightforward period most solutions will be available online, for everybody, anytime! Just visit www.support.canman.ch to find the answer for a problem. In case it is not solved by one of the FAQ's, create a support request and provide us as much information as possible that describe your problem best - even files up to 30 MB can be submitted. The support-team will answere your question immediately or latest within 48 hours, depending on the priority level. A notification e-mail is provided when a new response is posted. Of course we don't let you down if you don't have a computer, smart phone or other device to access the online support. In that case we provide you a questionnaire by fax which you have to return completed. Then we open a ticket for you and record the complete communication that you can also access anytime later, only a valid e-mail address is required.
OLD DESIGN
NEW DESIGN
René: I have seen a lot of machinery and products of several industries and my expectations about machinery from other countries were disappointed quite often. Swissness for me always stood and still stands for durable, innovative products that justify the price more than ever when the return on investment is calculated over a longer period. Xpress: You moved to the US with a 3 year contract, this was 21 years ago!? René: It was planned that I would come here, learn the language and trade and then move on, but as it seems I still can’t speak enough English ;) That's not exactly the truth, the reason for me staying here is my lovely wife and family as well as our home along the Hudson Valley, close to NYC.. My kids and I enjoy the mountains and are going skiing several times a year,my goal is to take them one year on a ski vacation in Switzerland.
