Enterprise Mobility - Wipro

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SOURCES: 1. Practical Commerce http://www.practicalecommerce.com/articles/3069-Sales-of-Smartphones-and-Tablets-to-Excee
Enterprise Mobility is the use of mobile technologies to enable anytime anywhere information access to employees, customers and suppliers to bring about improvements in revenue and operational performances, employee productivity, and customer satisfaction.

WWW.WIPRO.COM

1

2

MOST PREFERRED O.S FOR MOBILE ( Units: Thousands ) DEVICES

PROLIFERATION OF SMART PHONES & TABLETS 3 decades of progress in global digital connectivity and ubiquity

2000

67,225

1000

326

2015

364

2010

63.6

468 296.6

2010

PERSONAL COMPUTERS

215,998

46,598

189,924

52%

FINANCIAL SERVICES

50%

HOSPITALITY

122,864

46%

4

85%

17.6

MEDIA AND ENTERTAINMENT

1.2BN mobile users have web ACCESS TO MOBILE WEB AND 3G

45%

of the world population has access to 3G

TABLETS

SMARTPHONES

ENTERPRISE MOBILITY DEPLOYMENT IN INDUSTRIES

539,318

12,378

new devices support mobile web

350.8

2015

47,452

2011

3

( Units: Thousands )

access on their devices.

40%

159 countries support 3G

IT/ ITES

40%

( Units: Million )

INFRASTRUCTURE

5

EMERGING TECHNOLOGIES: NFC/ AR

$ 20 BN

2015

Mobile Ad Revenue

$ 119 BN Mobile Commerce

6

INHIBITORS

Three key challenges deter companies from deploying enterprise mobility solutions.

75 %

51 %

42 %

3%

SECURITY & COMPLIANCE

LACK OF AWARENESS OF SOLUTIONS

TOO COSTLY UNCLEAR ROI

OTHER

M SFOR N A R ESS T N I S U B LIT Y I B O M B2C B2E OVE IMPR YEE LO EMP CTION FA S I SAT

75%

WORKER PRODUCTIVITY

65%

EMPLOYEE RESPONSIVENESS AND DECISION MAKING SPEED

48% 42%

CUSTOMER ISSUE RESOLUTION

CUSTOMER SATISFACTION

As the IT landscape evolves, companies that embrace the social and technological challenges originating from that enterprise mobility, will be better equipped to lead the growth and future of the organization. SOURCES: 1. Practical Commerce http://www.practicalecommerce.com/articles/3069-Sales-of-Smartphones-and-Tablets-to-Exceed-PCs2. Gartner http://www.gartner.com/it/page.jsp?id=1622614 3. CIO RESEARCH http://www.gartner.com/it/page.jsp?id=1622614 4. ITU 2011, Mobi Thinking http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats 5. Gartner, Yankee, ABI Research, ITU 2011, mobiThinking 6. CIO RESEARCH http://cioresearchcenter.com/2011/11/cio-survey-on-enterprise-mobility-survey-report/ 7. Forrester Research http://rmantras.com/blog/enterprise-mobility/transform-your-organization-via-enterprise-mobility/

ND ER A LEAN R APPS LE SIMP HE GO ON T

7

RY NTO INVE ILITY VISIB

E EAS INCR NUE REVE TION ERA GEN SALES AND

UR ABO CE L IA U D RE TV COS ATED M AUTO ESSES C PRO

S

B2B

OVE IMPR MER TO CUS CTION FA S I SAT

R OWE EMP YEES LO EMP MORE E B TO TIVE DUC O PR

WHY ADOPT ENTERPRISE MOBILITY SOLUTIONS?

AREA N O I T A

ER ORD ASE T AND E R INC EN ILLM ING FULF T TRACK E ASS CURACY AC

UCE RED TOCK S -OFOUT EMS IT

OVE IMPR D FIEL S VICE SER

D D DS OVE OBILE R P IM HM OUG MENT THR L B E ENA

/ D PO OVE VING R P IM EI /REC ASN