ESPRESSO PARTS 2012 Spring & Summ er
Introduction & Policies
Why Espresso parts With nearly 20 years experience as a leader in the specialty coffee industry, you can count on the knowledgeable team at Espressoparts.com. We offer the expertise to help you build your business by offering the largest selection of high quality time tested products. We will partner with you to strengthen and promote your brand. Wholesale and distributor inquiries are invited. We offer volume discounts as well as private label branding on many of our products. We look forward to working with you,
the Espresso Parts Team
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Espresso Parts on Flickr flickr.com/espressoparts
Espresso Pa rts Po
*Retur ns an d Exch anges: Merchandise can be retu rned with in 365 days of the purchase date. espressoparts.com to rec Please ema il [email protected]
eive the required RM A number. Items must be packag ing and in unu received in their orig ina sed condition or they l may not be elig ible for refund will be credite a full refund/exchange. d back to your orig ina A l met hod of pay ment, and will pos two days after the date t approx imately of processing. It may tak e up to two billing cycles on your monthly credit for the credit to appear card statement. Most retu rns will process in app weeks, depend ing on you rox imately two to three r method of return. Ele ctrical items, books and for return or exchange. videos are not elig ible We ship from more tha n one warehouse so you than one shipment. If r order may arrive in mor you have purchased item e s that are now on sale price adjustment if the , we will glad ly offer you orig ina l date of shipmen a t was with in 14 days of the sale offe ema il [email protected]
ring. Please arts.com for your pric e adjustment. *Ou r Gua ra ntee: Our goa l is to offer the highest qua lity produc ts with in the specialty a full refund or replace coffee trade. We guaran ment of all defective tee products at no add itio electrical items have spe nal cost to you. Mos cified lim ited warranties t . If an elec trical dev ice fails to fun manufacturers defect, ction due to Espresso Parts will rep air or replace the dev ice (TBD). *In ter national International orders are glad ly accepted. Please be aware that not all of to ship outside of the US. our products are allowed Goods will be shipped as sold and customs doc govern ment policy. Pay uments filled out as per ment can only be made via Wire Transfer or Pay cards are not accepted. Pal. International credit Fed Ex is our preferred carrier and the only ser is fully able to track, ins vice EspressoParts.com ure, and verify deliver y. If you choose to use EspressoParts.com will another shipping method waive liability and can not guarantee satisfac picked up from our faci tion once your parcel lity. is
Order Online: For fast and easy online ordering visit
North America: espressoparts.com Korea: espressopart.co.kr Europe: specialtycoffee.nl
cupping supply & barware ceramics & gl assware
UK: coffeehit.co.uk East Coast: Espresso Parts & Joe Barista Pro Shop joetheartofcoffee.com
Japan: Espresso Parts & Streamer Coffee Pro Shop coming this Spring
Order by Phone: Call our toll free phone number: (800) 459-5594 from anywhere in the United States and Canada. International customers, please call (360) 357-7781.
consultation & customization
Visit Our Showroom: Espresso Parts is open for showroom shopping and consultation 10:00 am to 4:00 pm Monday through Friday. Visit our new showroom coming this Spring!