evaluation & report 2013 - Summer Reading Club

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and am writing a Masters paper in. Connected Learning and currently doing ... analytics, have also been used in the comp
EVALUATION & REPORT 2013

What is Summer Reading Club? Libraries are important partners in efforts to help children sustain learning during the summer months by offering programs that continue content and skill learning and provide motivation to read.1 The Summer Reading Club (SRC) is a national reading program coordinated and delivered by State Library of Queensland (SLQ) in partnership with the Australian Library and Information Association (ALIA) and state and territory public libraries. The SRC runs annually during the December / January summer holidays and is made available directly to children on-line and onsite through public libraries across Australia. The SRC supports continued multiliteracy development in children and young people, including reading, writing, creative arts and multi-media technology skills. The SRC provides themed content and resources to enable parents, library staff and others to support the local engagement of children in an enjoyable reading program during their break from school.

How does it work? The funding contributions of ALIA, SLQ and program sponsors enable the annual creation and delivery of a themed Summer Reading program for use by public libraries. Libraries register their participation to receive access to program materials and ongoing support in the delivery of their Summer Reading Club programs. During the summer months children and parents participate in Summer Reading Club programming across Australia, both online and in library spaces.

ALIA SLQ Sponsors

Public Libraries

Summer Reading Club

Children & Parents

• Annual theme • Promotional materials • Interactive website • SRC support • Activities online and in library spaces

Develop annual program

Evaluate SRC

• Theme • Website activities • Promotional materials • Program enhancements

Engage libraries

• Review data • Evaluation Report • Recommendations

Libraries evaluate & submit data

SRC programs delivered

Libraries plan programs

• Children participate in SRC activities delivered in libraries and online.

Engagement with libraries is central to the Summer Reading Club program. Development of program materials at a national scale keeps library participation costs to a minimum while allowing flexibility to deliver SRC programming that is responsive to local patron needs.

Public libraries have long been anchors for community-wide activities to address summer reading loss.2

1. Institute of Museum and Library Services. (2013). Growing Young Minds: How Museums and Libraries Create Lifelong Learners, 21. Retrieved from http://www.imls.gov/assets/1/AssetManager/GrowingYoungMinds.pdf 2. Institute of Museum and Library Services. (2013). Growing Young Minds: How Museums and Libraries Create Lifelong Learners, 21. Retrieved from http://www.imls.gov/assets/1/AssetManager/GrowingYoungMinds.pdf

The Summer Reading Club

Participation in the Summer Reading Club Participation in the Summer Reading Club allows children and young people the opportunity to:

Engage

50% of Australian Public Library branches registered for the 2013 Summer Reading Club % of library branches participating 2013*

Engage with libraries and library collections

Discover

24%

and develop knowledge, understanding and skills related to the annual SRC theme

5%

of 232 branches

Enjoy reading books and participating in activities that inspire a love of reading, literature and the library habit.

*Total branches per state reported by ALIA contacts via email in 2013

of 33 branches

63%

of 128 branches

65%

of 339 branches

80%

of 376 branches

ACT

100%

71% of 9 branches of 376 branches TAS 100% of 262 branches

The AUSLIB Marketing Guide to Libraries reports that there are 530 public library services in Australia. Figures reported by ALIA state representatives indicate there are 1425 library branches in operation. This year 264 library services registered 864 library branches. In 2012 all 21 Indigenous Knowledge Centres (IKC) in Queensland registered and received SRC materials. One IKC returned survey data. Additional inquires about the program were also received from the CAV Learning Centre in Alotau, Papua New Guinea and from St. George’s School in Duisburg, Germany.

Rachel Lord, the school librarian at St.George’s School Duisburg, posted the following inquiry: I work as a School Librarian in Germany and am writing a Masters paper in Connected Learning and currently doing an assignment on setting up a learning resource using cyber learning to support it. I have just spent an hour or so pouring over your amazing Summer Reading Club website from 2012-13 and very much enjoyed it. Could I use some of the resources and links from your website. Thank you for any help you can offer.

The CAV Learning Centre registered their participation in the program and downloaded the SRC activity booklets from the website.

I really like the Summer Reading Club. It keeps my mind active over the holidays. Xavier Cooper, 9 NSW

125 Libraries reported program participation data (46% of participating libraries)

34,576 children registered in the program; 4,699 registered online Children registered per state 2013*

546

registrations

176

registrations

1 789

No. of libraries returning data*

3

registrations

registrations

3

surveys

7 826

17

surveys

12 769

registrations

*Data is incomplete as 46% of participating libraries provided data, however 100% of online data is incuded.

surveys

11 260

54

surveys

ACT

24

23

registrations registrations TAS 415 registrations

This is the actual count based on the data returned from 46% of libraries.

21

surveys

ACT

0

surveys

surveys TAS 4 surveys

Anecdotal and statistical information collected through online and paper based registration and evaluation forms, and Google website analytics, have also been used in the compilation of this report.

Extrapolating this data to a 100% return estimates registration numbers would be closer to 75,000. (If 46% = 34,576 then using calculation: children registered divided by percent reported x 100 = 75,556). This demonstrates that significant numbers of children are engaging in Summer Reading Club programming and with libraries across the country during the summer months.

It is fair to estimate that the reach of this program is far greater than we have been able to measure.

Sponsorship received from 14 organisations, including 5 major publishing houses

The Summer Reading Club is the most fantastic thing to do in the school holidays. The SRC is awesome! Jasmin Pearson, 10 VIC

Discover

Participation from 17 Australian authors and illustrators Blogs, story writing starters, code breaking activities, Choose Your Own Adventure, colouring in sheets and an array of other activities were contributed to the themed website this year. The favourite activity was the Book Rave. In 2013, $5,550 was spent on contracting SRC creative contributors. The SRC is a great way for new and current authors and illustrators to engage with the Australian market. It would be worth exploring further the cross promotional benefits of authors and illustrators contributing their creative talents to the SRC. 531 theme specific activities were delivered in libraries, encouraging children and young people to develop knowledge, understanding and skills related to the theme of Investigation Libraries across the country reported they were excited to program their Summer Reading Clubs to the theme of Investigation. Children also reported they enjoyed learning new things at their libraries. The following example is representative of how libraries helped their young patrons engage with the 2013 theme:

And we also have a ‘Spot That’ display in our display cabinet where children can enter a competition by finding things in our display (for example, 5 things that are red, an ancient wonder, something that purrs etc). The entrants will go in the running to win a prize pack. SA libraries are also participating in a geocaching activity, and lots of our libraries have caches hidden somewhere inside and children have to follow the co-ordinates and use the clues to work out where the caches are hidden. I think it’s a great theme!

In 2013, a technical issue with website tracking systems resulted in incomplete Google Analytics data capture. Website figures for 2013 have been estimated based on a period of two weeks valid data collection. Comparing valid data periods from 2011 to 2013 (Figure 1.) statistics show an overall increase in site visits and page views since 2011. SRC National Website Trends 2011-2013 (comparing actual data collected 13 Jan - 31 Jan)

35 000

Sarah Micke, Library Programs Officer (City of Holdfast Bay, SA)

30 000

Note: The average budget as reported by libraries in 2013 to deliver SRC programming is $783.00.

20 000

Enjoy

25 000

15 000 10 000

An estimated 13,328 website visits and 91,124 page views on the Summer Reading Club website (dashboard, program site, themed site), www.summerreadingclub.org.au Website visits and page views are two measures that are tracked by Summer Reading Club Google Analytics profile.

5 000 0

2011 2012 2013

10 000 9 000 8 000 7 000 6 000 5 000 4 000 3 000 2 000 1 000 0

Fig 1 No. page views No. visits (1 x 30min session)

A visit is defined as any activity on the site during a 30 minute period (session). A visit is ended after 30 library and become minutes of inactivity.

You must go to a member so you We are holding a spy workshop withthe things like investigating fingerprints, can do the SummerEngagement Reading Club because it is so fun! with the site is recorded cracking codes, invisible ink and And you can discover some good books! as page views. Page views arereal the making disguises. number of times a page is viewed. All We have a Forensic Scientist coming Hayley traffic Beth Lonesborough, 10 QLD is captured. in to talk to the kids (ages 8+) about how they use forensics to investigate crimes.

You must go to the library and become a member so you can do the Summer Reading Club because it is so fun! And you can discover some real good books! Hayley Beth Lonesborough, 10 QLD

2013 Statistics This year, significant structural changes were made to the website, which may explain the slight drop in visits and page views from 2012 to 2013. Over time, it is expected that the enhancements made to the site will lead to increased website traffic. Figure 2. represents the total visits and page views to the Summer Reading Club site since 2011. SRC National Website Trends 2011-2013

140 000

60 000

120 000

50 000

100 000

40 000

80 000

30 000

60 000

20 000

40 000

10 000

20 000

2011 2012 2013

0

Fig 2 No. page views No. visits (1 x 30min session)

An estimated 234,468 books were read across Australia. This is the actual count based on the data returned from 46% of library services. We don’t know how many library branches return data to their library services. If we estimated the data based on a 100% return estimates the actual books read tally may be closer to 509,000. This demonstrates that recreational reading is occurring across the country during the summer months supporting one fundamental driver for delivering SRCs in public libraries; sustained reading and ongoing literacy development during the summer months.

Distribution of 848 SRC merchandise kits to libraries Outsourcing the packing and distribution of the SRC Merchandise Kits was a great success. Monies generated from the sale of the kits offsets costs for merchandise and postage. 472 responses to online competitions were received The creation of the Book Raves, Competitions and Blogs tabs generated an increase of 38% to the online activities on the SRC Themed site. A 59% increase in Book Rave submissions indicates that enhancements to the template to increase usability and access to the content were effective. 203 prize packs were distributed to participants entering online competitions. This year all children who submitted a book rave or picture to the SRC online gallery received a book, a SRC bookmark, SRC stickers and a SRC tattoo.

When evaluating the annual growth of the Summer Reading Club, it is important to keep in mind that the data sets have changed over time. The 2013 Summer Reading Club statistics are based on information received from 46% of participating library services. The data collected this year indicates a statistically insignificant decrease in registrations by libraries and children, which may be attributed to: • The amalgamation or separation of library services during or prior to the SRC • Changes in participation; Library services who reported last year may not be the same services participating or reporting in 2013 • Inability to capture 100% of all SRC activity across the country • Changes to website • More vigilant processes used during registration periods to avoid duplication • More vigilant processes used in the analysis of data

The generosity of our sponsors also facilitated the delivery of: • 8 iPods (1 per state) for registering online

• Adverse weather; impacting traffic to libraries and participation in onsite SRC programs

• 33 online subscriptions to Literacy Planet

• Appeal of 2013 theme

• 2 subscriptions each to online magazines; DMAG, Mania, Girl Power and Little Angel • 16 signed copies of Julie Fison’s Hazard River series • Multiple Mystery Book prize packs (packs included: 1-2 age appropriate books, DMAG, comic book, SRC stickers, SRC tattoo, SRC bookmark, SRC wristband)

• Loss of Google Analytics Capture However, overall data continues to validate the merit of a national Summer Reading program. This report is provided to highlight key achievements and note recommendations for improvements in future iterations of the Summer Reading Club.

The SRC has a website that you can win lots of prizes and play loads of awesome games! It’s heaps of fun! PS I think the website is very well structured and everything is really easy to find. Sahla Hansen, 12 QLD

SRC Trends 2009-2013

Program Participation Data

Engagement with children

2013 concludes the Summer Reading Club’s third year as a national program.

Return of program participation data from libraries is essential to analysing growth and reach of the SRC. Historically return rates have been low.

Data continues to demonstrate that the SRC is an effective program for engaging with children.

Expenditure

As growth continues on a national level, the cost to produce and distribute merchandising to meet demand will impact on the budget. SRC Expenditure in $ 2008-2013 (not including salaries)

85 000

Improved data collection and additional incentives to libraries may facilitate higher return of surveys. % of Libraries Returning Program Participation Data

100

75 000

25

45 000

0

35 000 25 000 15 000 5 000

2008 2009 2010 2011 2012 2013

SLQ National

Children Registered in the SRC

37 750 35 000

50

55 000

Note: The number of children participating in the Summer Reading Club is probably much higher. (includes online registrations)

75

65 000

Participation in the Summer Reading Club, both online and in libraries reflects positive growth.

32 250 Data Data N/A N/A 2008 2009 2010 2011 2012 2013 QLD QLD QLD YR1 YR2 YR3 Nat’l Nat’l Nat’l

Participating Libraries (branches) National registrations from libraries dropped in 2013. A review of library registration data will assist in determining which new libraries to invite to participate in the Summer Reading Club.

29 500 26 750 24 000 21 250 18 500 15 750 13 000 10 250 7 500 4 750 2 000

2008 2009 2010 2011 2012 2013 QLD QLD QLD YR1 YR2 YR3 Nat’l Nat’l Nat’l

Libraries Branches Registered in the SRC

1 200 1 000 800 600 400 200 0

2008 2009 2010 2011 2012 2013 QLD QLD QLD YR1 YR2 YR3 Nat’l Nat’l Nat’l

The selection of books chosen were wonderful. I cannot thank you enough. Paula Thomson, Mackay mother of 4 SRC participants

Books read

Online participation

Data collected through surveys to libraries and children continues to demonstrate that the SRC is effectively encouraging reading during the summer holidays. Children and young people have expressed their enjoyment of reading as a result of their participation in the Summer Reading Club.

Data reflects positive trends in online participation, suggesting that activities on the site are reaching the targeted audience.

Note: Actual number of books being read during the Summer Reading Club is probably much higher.

State Library of Queensland allocates a budget of $28,000 towards SRC program expenditure plus salary and Continued enhancements to the SRC associated costs for a dedicated themed site are critical to maintain resource to coordinate the delivery its relevancy to children and young of the national Summer Reading people accessing the site. Club and internal SLQ marketing, Libraries Branches Registered in the SRC communications and web services support. 500 450 350

277 000

250

300 200

252 000

150

227 000

100

202 000

0

177 000 152 000

Not Reported

2008 2009 2010 2011 2012 2013 QLD QLD QLD YR1 YR2 YR3 Nat’l Nat’l Nat’l

Budget

127 000 102 000

The 2013 Summer Reading Club budget was $80,000.

77 000 52 000 27 000 2 000

In 2013 ALIA committed to provide $25,000 annually in support of the continued delivery of the 2013, 2014 and 2015 iterations of the SRC.

400

Books Read (estimated)

2008 2009 2010 2011 2012 2013 QLD QLD QLD YR1 YR2 YR3 Nat’l Nat’l Nat’l

SRC Budget (including SLQ operational costs)

Expenditure for the 2013 iteration of the SRC totalled $80,000, not including SLQ operational costs. The actual outlay to deliver the Summer Reading Club is approximately $164,000 (including a dedicated salary). 2013 SRC Budget

$28k

ALIA

$25 000

ALIA

$4 650

ACT

$483

NSW

$10 000

SA

$2 093

TAS

$644

VIC

$7 130

ALIA Breakdown 2013 This contribution is provided by participating states across the country.

$25k

$111k

ALIA Contribution SLQ Contribution Merchandise Contribution

I found the organisation of the SRC great this year. It was really helful getting the theme and images earlier than in the past, so we can begin to plan. Sarah Lavelle, Hobsons Bay Libraries, VIC

Monies derived from the sale of Merchandise Kits are used to offset merchandise production, distribution and postage and handling. In 2013, 56% of the SRC budget was allocated to the production of merchandise and distribution costs, including postage and handling. Libraries were asked to contribute $49.50 (GST inclusive) per merchandise kit required for their program. The actual cost price per kit was $51.46 (GST inclusive) + postage. Although it is intended to keep costs to libraries at a minimum, the price per kit will be assessed annually to be inclusive of all costs associated with production and distribution. In 2013, budget was also expended on:

SRC Improvements 2013

Early release of programming theme and marketing materials In response to feedback from public libraries, the 2013 program theme was planned and released earlier. The theme Investigation was announced in April 2013. The annual suite of themed templates and graphics used by libraries to support and market their programs were available for download by September 2013. Libraries expressed their appreciation for the earlier access to these materials. Development of national Summer Reading Club logo

• Website development • Development of SRC Activity Booklets • Prize mail out

The Summer Reading Club website now has two separate components to cater to the different audiences accessing the site: 1. The program information portal; summerreadingclub.org.au/pro gram-portal/ Housing information relating to libraries and organisations delivering summer reading clubs. 2. The Club or themed activity site; summerreadingclub.org.au/ welcome/ An interactive component of the SRC website for children and young people. This site is up dated each year in alignment with the annual theme. Online registration for Libraries

• Contractors fees (Creative Contributions to SRC Themed Website) • Graphic design

Development of Summer Reading Club Program website

This year a national logo was developed to help establish an ongoing identity for the Summer Reading Club. Libraries are encouraged to use the logo to promote their Summer Reading Club programs, independent of the annual theme.

This year, libraries registered online via the new Summer Reading Club program information site. Libraries were also given the option to register for 2014 and 2015 helping the SRC establish a database of registered libraries. This process will continue to be refined in ongoing iterations of the SRC.

This was our first year participating and the quality of the material supplied was excellent. The website is well produced and great for the kids to use. Cathy Puzey, Mandurah Library, WA

Outsourced packing and distribution of Merchandise Kits To improve delivery of merchandise kits to libraries, a printing company with distribution capabilities was engaged to print and distribute the 2013 Merchandise Kits. Merchandise kits were mailed out in two lots due to the delayed receipt of a merchandise item for inclusion in the kits. The use of a distribution company helped to mitigate the delay in receipt of materials. This decision proved to be highly efficient and allowed better allocation of staff time in delivery and support of SRC. Libraries received all Merchandise materials by mid-November.

SRC Recommendations 2014

To provide resources and value to public libraries across Australia and their young patrons, the SRC is committed to a process of continuous improvement which involves evaluating feedback from all sources. In 2014 enhancements to the Summer Reading Club program will be based on these recommendations: • Increase participation of public library services not presently registered by working with State and Public Library ALIA representatives to encourage participation in the program. • Simplify end of program data collection process to increase program participation data return from all registered library branches. • Establish a Google Analytics measurement plan to ensure collection of accurate data. Monitor website statistics and performance closely to verify Google Analytics plan is executed.

• Improve facilitation for sharing programming ideas and resources between libraries. • Outsource the packing and distribution of SRC Merchandise Kits. Provide an option for libraries to purchase individual quantities of merchandise in addition to their kits to allow greater flexibility in their libraries. • Continue to improve delivery timelines to libraries, with the goal for all materials to be distributed by 31 October 2014. • ALIA to explore a sponsorship model for the SRC to engage the support of corporate and educational organisations to fund delivery, prizes and website development. • Review relationships with current sponsors for opportunities to increase their donation/support on an annual basis.

• Research best practice and cost of website development to ensure the Summer Reading Club theme site remains current and engaging to children and young people.

Our team is excited and inspired, and we have an excellent platform of activities upon which to base our own summer reading program. Louise Bauer, Sunshine Coast Libraries, QLD

© State Library of Queensland 2014 This report is licensed under a Creative Commons Attribution 3.0 Australia licence. You are free to copy, communicate and adapt this work, so long as you attribute State Library of Queensland.

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