LeasePlan's mission is to provide proactive fleet management in terms of economic, flexible and comprehensive ... LeaseP
Case Study
Exelsys Customer Success Story HR Business Flows Automation: Leaseplan Leading fleet management company, implements digital business flows and processes with Web-based Human Capital Management software, for its Greek operations.
Client Profile LeasePlan in Greece was founded in 2003 as a subsidiary of LeasePlan Corporation, a global leader in the corporate fleet management presently active in 31 countries. Today, LeasePlan Greece manages a fleet of 10,000, serving more than 1,000 customers. The human capital of LeasePlan Hellas consists of 66 employees and is rewarded for the quality of services offered to the highest index (TRI*M Index 84) in Customer and Client Satisfaction (Customer Satisfaction Survey). LeasePlan’s mission is to provide proactive fleet management in terms of economic, flexible and comprehensive vehicle leasing solutions to companies at a global and local level. The mission is accomplished daily by responding to the customers’ needs through a suite of product and service
Exelsys HCM Case Study
solutions, providing each customer with their own solution.
The Challenge LeasePlan was maintaining employee data in Excel sheets that required a lot of manual effort and control. The challenge was to centralize enriched data in a data base for all employees but decentralize update to the source (‘self service’ by the employees) and provide reliable online information where needed. Since LeasePlan had well defined business rules for process approval that was implemented manually, the request was to implement all those processes with a digital signature and full history. Finally, there was an appraisal procedure that was recorded in Excel and could not be easily processed and compared through time.
The Solution Exelsys HCM was identified as the ideal solution, because it was an excellent fit for the business requirements of LeasePlan.
The
solution apart from complete employee data includes:
Leave of Absence Management,
Training Management
Expense Management
Appraisals
Events Management
and online documents all within a self-service portal, accessible to each employee according to his/her role within the organization.
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The Benefits Using the latest technology, Exelsys allows any manual HR process to be replicated in electronic form, and enables a wide variety of tasks to be carried out by employees on a self-service basis. In addition, Exelsys has a highly flexible, customizable workflow engine, which enables organizations not only to automate standard HR procedures, but also to digitize a range of other (non–HR-specific) business processes.
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Exelsys has a highly flexible, customizable workflow engine, which enables organizations not only to automate standard HR procedures, but also to digitize a range of other (non– HR-specific) business processes.
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LeasePlan initially started with transferring their employee records from Excel to Exelsys Data Base through an automated interface. The first self service module implemented was “Leave of Absence” with digital signature of approvals or rejections through automated e-mails. The next module was “Expense Management” since all monthly expenses have to be reported by the 4
th
of next month. Expenses are recorded by employees,
approved by managers and transferred to GL through an interface. Implementation time was 2 months. Training was based in the “train the trainer” model and the training time for the trainers was 2 sessions of 2 hours each. Since deploying Exelsys HCM, LeasePlan has achieved its goal of digitalizing transactions in the area of HR and has streamlined related processes. Exelsys HCM has also brought about a reduction in administrative work for the HR department and a greater degree of flexibility for employees. Now, for example, when an employee wants to request leave, he/she can do so via self-service. By accessing Exelsys from his/her PC (or remotely via laptop or mobile), the employee can type in a request for leave. The request is routed electronically to the employee’s manager for approval and is then directed automatically to the HR department. Quality of reporting has also improved with Exelsys HCM. Information about any HR-related matter is immediately available or can be easily extracted using the flexible Analytics Reporting engine. Mr. George Ballis, LeasePlan HR & Quality Manager, stated:
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Exelsys HCM has diminished administrative work and released time and energy for the HR Department to focus on strategic initiatives such as personnel development.
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About Exelsys Exelsys is a software development company specializing in the new Cloud computing platform. It develops new technology applications based on the latest tools and technologies and delivers its products and services through a network of business partners around the world.
