Facet Publishing

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Facet Publishing The publisher of choice for the information professions worldwide

cultural heritage information science information management records management New Titles and Key Backlist 2014

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Important Information

Overseas Agents

Facet Publishing, the commercial publishing and bookselling arm of CILIP: the Chartered Institute of Library and Information Professionals, is the leading publisher of books for the library, museum, archive, records management and publishing communities worldwide. CILIP: the Chartered Institute of Library and Information Professionals CILIP is the leading professional body for librarians, information specialists and knowledge managers. CILIP’s vision is a fair and economically prosperous society underpinned by literacy, access to information and the transfer of knowledge. CILIP is a registered charity, no. 313014. Visit www.cilip.org.uk for more information.

Orders Order our titles online at www.facetpublishing.co.uk or through our distributor: BOOKPOINT LTD Mail Order Department 130 Park Drive Milton Park Abingdon Oxon OX14 4SB Tel: +44 (0) 1235 827702 Fax: +44 (0) 1235 827703 Email: [email protected]

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Contents Academic Libraries ..............................................................................1 Acquisitions & Collection Development ...............................................2 Archives ...............................................................................................4 Career Development & Training ..........................................................6 Cataloguing & Classification ................................................................8 Children & Young People...................................................................12 Copyright & Legal Issues...................................................................13 Data Management & Curation ...........................................................15 Digital Libraries ..................................................................................16 E-books & Electronic Resources .......................................................18 E-Learning .........................................................................................19 Evaluation & Metrics ..........................................................................20 Health / Medical Libraries ..................................................................22 Information Literacy ...........................................................................23 Information Policy & Ethics ................................................................26 Information Science / Library Science ...............................................27 Knowledge & Information Management.............................................31 Library Design....................................................................................31 Library Management..........................................................................32 Marketing ...........................................................................................34 Metadata............................................................................................36 Museums & Cultural Heritage............................................................37 New Technologies..............................................................................38 Preservation & Conservation .............................................................44 Public Libraries ..................................................................................45 Publishing & Communication.............................................................45 Rare Books & Special Collections .....................................................45 Records Management .......................................................................46 Reference Services ...........................................................................48 Reference Works ...............................................................................50 Research Methods.............................................................................51 School Libraries .................................................................................52 Special Libraries ................................................................................52 User Studies ......................................................................................53 Website & Intranet Management .......................................................55 Index ..................................................................................................56 Order Form ..........................................................................................? Overseas Agents and Representatives ....................Inside back cover

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ACADEMIC LIBRARIES NEW

Mastering Digital Librarianship

1 NEW

Edited by Deborah Shorley, Imperial College London, UK and Michael Jubb, Research Information Network, UK

Strategy, Networking and Discovery in Academic Libraries

Edited by Alison Mackenzie and Lindsey Martin, both at Edge Hill University, UK

This book examines the changing roles of the librarian and how working within a rich digital 2013 environment has altered the way professionals 224pp | £49.95 develop the appropriate 'know how', skills, Paperback: knowledge and behaviours required in order to 9781856049436 operate effectively. Expert specialists and opinionmakers from around the world discuss the challenges and successes of adapting existing practices, introducing new services and working with new partners in an environment that no longer recognizes traditional boundaries and demarcation of roles. This timely and inspiring edited collection is structured thematically, with a focus on three key strands where the impact of digital technologies is significant:

• Rethinking marketing and communication – this strand looks at strategic approaches and practices which harness social media and illustrate the importance of communication and marketing activities in these new online spaces. • Rethinking support for academic practice – this part examines the professional expertise required of librarians who engage with and support new academic and learner practices in digitally rich teaching, learning and research environments. • Rethinking resource delivery – this section investigates the use of strategies to maximize access to online resources and services: harnessing system data to enhance collection management and user choice, designing and managing mobile 'friendly' learning spaces and providing virtual resources and services to an overseas campus.

Contents: 1. Digital marketing in an outreach context - Alison Hicks 2. Reference 2.0: evolution of virtual reference services and social media - Dawn McLoughlin and Jill Benn 3. A service in transition: how digital technology is shaping organizational change - Rachel Bury and Helen Jamieson 4. The impact of open and digital content on librarians’ roles in a learning and teaching context - Helen Howard 5. Supporting early-career researchers in data management and curation - Joy Davidson 6. Extending students’ digital capabilities: the Digital Tattoo Project - Julie Mitchell and Cindy Underhill 7. Mobilizing your library - Dr Kay Munro, Karen Stevenson, Rosemary Stenson and Wendy Walker 8. ‘You might also be interested in . . .’: improving discovery through recommendations - Lisa Charnock and Joy Palmer 9. Libraries and international branch campuses in the digital environment - Moira Bent. Readership: Librarians, library schools, departments of information science, education developers, learning technologists and IT specialists. FORTHCOMING IN 2014

Fundamentals for the Academic Liaison

Richard Moniz, Johnson Wales University USA, Joe Eshleman, Johnson Wales University USA and Jo Henry, Piedmont Community College, USA

A core resource for any LIS student or academic librarian serving as a liaison, this guide lays out the February 2014 comprehensive fundamentals of the discipline, 224pp | £49.95 helping librarians build the confidence and Paperback cooperation of the university faculty in relation to 9781783300051 the library. Readers will learn about connecting and assisting faculty and students through skilful communication and resource utilization. Written in a straightforward way that lends itself to easy application, Fundamentals for the Academic Liaison provides ready guidance for current and future academic librararians liaisons. Contents: 1. Faculty/staff orientation meetings 2. Subject expertise 6. Collection development 7. Teaching information literacy 8. Embedded librarianship 9. Library guides 10. Accreditation and new courses 11. Evaluation. Readership: Current and future academic liaison librarians.

The Future of Scholarly Communication

2013 224pp | £49.95 Paperback: 9781856048170

“I would recommend this book to the people who want to know more about scholarly communication and to those who know quite a lot about it and would like to expand their understanding. All the chapters are written in an accessible style and most of them have a moment of intrigue and surprise in them.” - Information Research

Governments and societies globally agree that a vibrant and productive research community underpins a successful knowledge economy but the context, mechanisms and channels of research communication are in flux. As the pace of change quickens there needs to be analysis of new trends and drivers, their implications and a future framework. The editors draw together the informed commentary of internationally-renowned experts from all sectors and backgrounds to define the future of research communication.

Contents: Introduction: Scholarly communications - disruptions in a complex ecology - Michael Jubb PART 1: CHANGING RESEARCHER BEHAVIOUR 1. Changing ways of sharing research in chemistry - Henry S Rzepa 2. Supporting qualitative research in the humanities and social sciences: using the Mass Observation Archive - Fiona Courage and Jane Harvell 3. Researchers and scholarly communications: an evolving interdependency - David C Prosser 4. Creative communication in a 'publish or perish' culture: can postdocs lead the way? - Katie Anders and Liz Elvidge 5. Cybertaxonomy - Vincent S Smith 6. Coping with the data deluge - John Wood 7. Social media and scholarly communications: the more they change, the more they stay the same? - Ellen Collins 8. The changing role of the publisher in the scholarly communications process - Richard Bennett PART 2: OTHER PLAYERS: ROLES AND RESPONSIBILITIES 9. The changing role of the journal editor - Mike McGrath 10. The view of the research funder - Richard Kiley 11. Changing institutional research strategies - Ian M Carter 12. The role of the research library - Mark L Brown 13. The library users' view - Roger C Schonfeld. Readership: This is essential reading for all concerned with the rapidly evolving scholarly communications landscape, including researchers, librarians, publishers, funders, academics and HE institutions. FORTHCOMING IN 2014

The Subject Librarian’s Handbook Edited by Rowena Macrae-Gibson, City University and Cass Business School, UK

This landmark handbook is the essential guide to the subject librarian’s role, and manages to synthesize a huge and complex area of professional practice into one single handy resource. Drawing on contributions and case October 2014 studies from subject librarians working in all areas, 224pp | £49.95 it offers practical and pragmatic advice to support, Paperback develop and deliver services to students, 9781856047586 researchers, academics and support staff within higher education. Informed by research and packed with practical tips, checklists, ideas for innovative practice from around the world and definitions of common terminology, each chapter offers insight into real situations and real decisions and will inspire you to try different ways of working.

Contents: SECTION 1: PEOPLE 1. Defining the role 2. Being the role: subject specific knowledge and experience 3. Understanding our users SECTION 2: DEVELOPING YOUR PORTFOLIO 4. The Social Librarian 5. The Enabling Librarian 6.The Online and Networking Librarian 7. The Open Access Librarian 8. The Collection Development Librarian 9. The Innovating Librarian 10. The Communicating Librarian SECTION 3: NEXT STEPS 11. Further training and qualifications 12. Skills audit. Readership: Academic and subject liaison librarians, at all levels of their career, managers of subject librarian teams, students studying library and information courses and academics.

ORDER TODAY +44 (0) 1235 827702 [email protected]

2

Know it All, Find it Fast for Academic Libraries Heather Dawson

2011 192pp | £49.95 Paperback: 9781856047593 E-book: 9781856049115

“Complete and comprehensive, author Heather Dawson, a library leader at the London School of Economics, provides the techniques needed to take a question and answer it for a patron quickly and effectively. Practical advice for librarians in managing their collections through technology and general know how, Know It All, Find It Fast for Academic Librarians is a strongly recommended addition for any librarian's library science reference collection” - Midwest Book Review

Envisioning Future Academic Library Services

Also of interest

Collaboration in Libraries and Learning Environments 33 Developing Academic Staff 8 Developing the New 20 Delivering Research Data Management Sevices 15 Reflecting on the Future 32 Managing Research Data 16

ACQUISITIONS & COLLECTION DEVELOPMENT FORTHCOMING IN 2014

Customer-based Collection Development

Initiatives, Ideas and Challenges

An Overview

Edited by Sue McKnight

2010 272pp | £49.95 Paperback: 9781856046916 E-book: 9781856048750 2005 224pp | £54.95 Hardback: 9781856045254


2ND EDITION

2005 248pp | £54.95 Paperback: 9781856045278

2008 240pp | £54.95 Hardback: 9781856046442 E-book: 9781856047838

“The essays, written by distinguished librarians, publishers and professors…are uniformly succinct, well written, and particularly well edited…The volume promises much and delivers impressively.” – College and Research Libraries

Managing Academic Support Services in Universities The Convergence Experience Edited by Terry Hanson

Supporting Research Students Barbara Allan

“Easily readable, the book is well structured, and has clear objectives and summaries of each chapter...Supporting Research Students provides a much needed lifeline for new academic contact librarians, and will help to refresh the skills and perspective of more experienced librarians.” - Australian Academic and Research Libraries

The Academic Library Peter Brophy

Transformative Learning Support Models in Higher Education Edited by Margaret Weaver

Edited by Karl Bridges, University of Vermont, USA

June 2014 208pp | £49.95 Paperback; 9781856049313

This essential guide to customer-based/patrondriven collection development will allow librarians to navigate the rapid changes in what users expect of libraries.

The traditional ‘top down’ approach to collection development definitely has its drawbacks: even after spending a good deal of time, energy, and resources, librarians are sometimes frustrated to find that their library's collection is not being used as they anticipated. But another strategy is gaining momentum. This book gathers together the best practitioners in the emerging field of customer-based collection development to find out what library users need and want and provide strategies to allow librarians to manage collections accordingly. Drawing on the experiences of professionals from a variety of academic and public libraries, Customer-based Collection Development: • Offers strategies for planning and implementing a customerbased collection programme • Summarizes its potential impact on a library's budget • Discusses cataloguing implications, and other day-to-day • Presents guidelines for evaluating and marketing.

Customer-based collection development is one way for libraries to navigate the rapid changes in what users expect of libraries, and this new anthology is an important guide to this approach.

Contents: 1. E-books and patron-driven acquisitions in academic libraries - Cristina Caminit 2. A hard DDA’s night: managing a consortial demand driven acquisitions program for e-books - Sarah Hartman-Caverly, Norm Medeiros and Mike Persick 3. Selectors’ perceptions of e-book patron-driven acquisitions - Judith M Nixon, Suzanne M Ward, and Robert S Freeman 4. Flying in late: a pilot PDA on a microscopic budget -Jamie L Conklin and Erik Sean Estep 5. A case study for PDA on a shoe-string budget: an evolving vision for collection development through three pilot projects - Naomi Ikeda Chow, and Ryan James 6. Technical services aspects of demand-driven e-book acquisitions - Kay Downey 7. Brigham Young University’s patron-driven acquisitions: does it stand the test of time? - Jared L Howland, Rebecca Schroeder, and Tom Wright 8. Patron-driven digital collection development in archives - Maura Valentino 9. PDA in a multi-library setting: challenges, implementation, and outcomes - Jeanne Harrell, Carmelita Pickett, Simona Tabacaru, Jeannette Ho, Ana Ugaz, and Nancy Burford 10. Seven reasons to be skeptical about patron driven acquisitions: a summary - John Buschman 11. Patron-driven vs. librarian-selected: three years of comparative e-book usage - Dracine Hodges. Readership: Librarians and library managers in all types of libraries.


Acquisitions in the New Information Universe

FORTHCOMING IN 2014 3RD EDITION

Fundamentals of Collection Development and Management

Core Competencies and Ethical Practices Jesse Holden

Peggy Johnson, St Catherine University, USA About the second edition:

March 2014 400pp | £49.95 Paperback: 9781856049375

“…essential reading for the collection development professional.” - Internet Reference Services Quarterly

This is the third edition of the authoritative standard collection development and management textbook. In this sweeping revision, expert instructor and librarian Peggy Johnson addresses the art of controlling and updating library collections, whether located locally or accessed remotely. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues. Johnson thoroughly considers: • Traditional management topics such as organization of the collection, weeding, staffing, and policymaking • Maintaining productive relationships with vendors and publishers, and other important purchasing and budgeting topics • The effects of rapidly changing information delivery and access technologies, the evolving needs and expectations of library users, and new roles for subject specialists.

Johnson offers a comprehensive tour of this essential discipline and situates the fundamental ideas of collection development and management in historical and theoretical perspective, bringing this modern classic fully up to date. The book also includes sample collection development policy statements, contracts, licensing terms, selection aids and professional resources.

Contents: 1. Introduction to collection management and development 2. Organizational models, staffing, and responsibilities 3. Planning, policy, and budgets 4. Developing collections 5. Managing collections 6. Marketing, liaison activities, and outreach 7. Collection analysis: evaluation and assessment 8. Cooperative collection development and management 9. Scholarly communication Appendix A: Professional resources for collection development and management Appendix B: Selection aids Appendix C: Sample collection development policy Statements Appendix D: Contract and license terms. Readership: LIS students, library managers and librarians worldwide.

Collection Development in the Digital Age Edited by Maggie Fieldhouse and Audrey Marshall


“I would recommend this book to all those interested in collection development...Its coverage is extensive and reflects a cross-section of the experience of librarians and information professionals.” - Journal of Librarianship and Information Science

Inspection copies

Our titles are available as inspection copies for lecturers considering them for course adoption. Email: [email protected]

2010 148pp | £49.95 Paperback: 9781856047395 2000 464pp | £69.95 Hardback: 9781856043663

3RD EDITION

2004 160pp | £44.95 Paperback: 9781856044967

"...a well written, strategic overview of all the components and relationships involved with library acquisitions." - Australian Academic and Research Libraries

Collection Management

International Yearbook of Library and Information Management 2000-2001 Edited by G E Gorman

Managing Acquisitions in Library and Information Services Liz Chapman

Fundamentals of Managing Reference Collections Carol A Singer

2012 182pp | £49.95 Paperback: 9781856048316

"Singer’s book teaches novices the basics of collection management while helping practicing librarians remember information taught in library school courses and providing additional insights that may not have been previously considered with respect to e-resources. Recommended for public librarians or anyone working with a reference collection, whether novice or experienced." - Library Journal

This book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:

• The importance of collection development policies, and how to effectively involve others in the decision-making process • New insights into selecting reference materials, both print and electronic • Strategies for collection maintenance, including the all-important issue of weeding.

This important new book will help librarians make better reference decisions, aligned to customer needs and expectations, especially significant with today's limited budgets.

Contents: 1. Reference collection fundamentals 2. Reference collection development policies 3. Staffing models for reference collection management 4. Selecting reference materials 5. Acquisitions, budgets, and licenses 6. Collection maintenance 7. Weeding the reference collection 8. Reference collection development and consortia 9. Discovery and access.

Also of interest

Building an Electronic Resource Collection 19


3

4

ARCHIVES

Extensible Processing for Archives and Special Collections

NEW

September 2014 240pp | £54.95 Paperback 9781783300068

A recent OCLC Research study found that an internet accessible finding aid existed for only 44 per cent of archival collections. With the strain of processing backlogs, many collections go undescribed and are essentially hidden from your users. Extensible processing offers an alternative: establish a baseline level of access to all your holdings, then conduct additional processing based on user demand and ongoing assessment. This flexible approach emphasizes decision-making, prioritization, and adherence to archival principles and standards. The goal is to give you the tools, confidence, and freedom to improve user experience. In Extensible Processing for Archives and Special Collections, Daniel Santamaria provides an accessible how-to guide to extensible processing, including the following:

• The six key principles of extensible processing • International case studies, ranging from one-person shops to large universities: learn from examples of processes, systems, software, and metadata that were used successfully by others • Eight steps in an extensible workflow process • How-to-use collection assessment surveys to reduce backlogs • Systematic step-by-step approach to reducing accessioning.

Readers will learn how to use Describing Archives: A Content Standard (DACS) and Encoded Archival Description (EAD) and be up-to-date on recent developments in digitization of archives and alternative strategies such as low-resolution scanning and repurposing existing metadata to ensure that baseline descriptions of all collection materials held by your archive or library are available online as quickly as possible.

Contents: 1. The backlog problem and archival processing 2. Beyond MPLP: principles of extensible processing 3. General processing workflow: working with collections 4. Attacking your backlog: using collections assessment surveys as part of a backlog reduction project 5. Rethinking accessioning and working with new collections 6. Descriptive standards and facilitating access to description 7. Digitization and facilitating access to content 8. Supervision, management, and planning 9. But what about: answering frequent questions and concerns about extensible processing 10. Conclusion Readership: Archivists and librarians.

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Theory into Practice

Edited by Caroline Brown, Dundee University, UK

Daniel A Santamaria, Princetown University, USA

This accessible how-to guide to extensible processing will show you how to reduce your processing backlog, maintain control of the stream of archival materials flowing into your collection, describe large aggregations of archival materials and improve user experience.

Archives and Recordkeeping

This groundbreaking text simplifies and demystifies archival and recordkeeping theory and its role in modern day practice.

The book's great strength is in articulating some of the core principles and issues that shape the discipline and the impact and relevance they have for the 21st century professional. Using an accessible approach, it outlines and explores key literature and concepts and the role they can play in practice. Leading international thinkers and practitioners from the archives and records management world consider the concepts and ideas behind the practicalities of archives and records management to draw out their importance and relevance. December 2013 224pp | £49.95 Paperback: 9781856048255

Contents: Introduction - Caroline Brown 1. Records and archives: concepts, roles and definitions - Caroline Williams 2. Archival appraisal: practising on shifting sand - Anne J Gilliland 3. Arrangement and description: between theory and practice Jennifer Meehan 4. Ethics for archivists and records managers - Jeannette A Bastian 5. Archives, memories and identities - Eric Ketelaar 6. Under the influence: the impact of philosophy on archives and records management - Rachel Hardiman 7. Participation vs principle: does technological change marginalize recordkeeping theory? - Alan R Bell. Readership: Students and educators in archives and recordkeeping, practitioners who want to better understand and inform their day-to-day work. It is also a useful guide across related disciplines in the information sciences and humanities. FORTHCOMING IN 2014

The No-nonsense Guide to Archives and Recordkeeping Margaret Crockett

A how-to-do-it guide to all aspects of archives and records management from creation of records through to making them accessible as archives.

Based on the internationally renowned training days run by the author this deals with all materials including born-digital and digitised, photographs and audio-visual. Utilising checklists, practical exercises, sample documentation, case studies and helpful diagrams, Margaret Crockett ensures a very accessible and pragmatic approach allowing anyone to get to grips with the basics quickly. November 2014 224pp | £49.95 Paperback: 9781856048552

Contents: 1. Basic concepts 2. Recordkeeping 3. Records management 4. Archives management 5. Preservation.

Readership: Practitioners involved in the management of archives and records, especially if they are just starting out or without formal training, including archives and records assistants, librarians, information managers and IT professionals responsible for archives and records and managers of archives staff.

Facet e-books

A selection of our titles are available as e-books. Visit www.facetpublishing.co.uk/ebooks for a full listing.


5 Principles and Practice in Records Management and Archives Series

FORTHCOMING IN 2014

Management Skills for Archivists and Record Managers

Series Editor: Geoffrey Yeo, UCL, UK

This series provides a body of core texts relating to the twin fields. Each volume in the series offers a detailed and professionally written overview of one or more topics within these fields. The series addresses digital records and archives as well as paper, principles and strategies and practical and operational matters. It reflects up-to-date views on established professional issues and explores new areas of current concern. WALDO GIFFORD LELAND AWARD WINNER 2011

Archives

Principles and Practices Laura A Millar

2010 304pp | £49.95 Paperback: 9781856046732

“...an excellent guide to archives management for all those who work in and with archives – it will also serve as an indispensable student textbook.” - Business Archives

This authoritative handbook, written by an archival professional with over 25 years' experience, addresses the contextual, strategic and operational issues associated with archives. The text covers everything the archivist needs to know: • • • • •

Establishing principles, policies and procedures Managing day-to-day operations Caring for different types of archival materials Enhancing outreach and public access Ensuring the growth and sustainability of the institution and its services.

The final section of the book offers a glossary of terms and a wide range of specialist information including comprehensive lists of recommended further reading, national institutions, professional bodies and other sources of advice.

Contents: Foreword - Geoffrey Yeo 1. What are archives? 2. Archival institutions: creatures of history and culture 3. Archival service: a matter of trust 4. Protecting archives 5. Provenance, original order and respect des fonds 6. Appraising and acquiring archives 7. Arranging and describing archives 8. Making archives available 9. The challenge of digital archives. Readership: Archivists and students of archive administration.

Managing Records in Global Financial Markets

Ensuring Compliance and Mitigating Risk

Edited by Lynn Coleman, Victoria L Lemieux, Rod Stone and Geoffrey Yeo


“Records and information are the living history of how a financial institution steers its course in a brutally competitive market. This outstanding volume has achieved something important: the editors deliver a resource that provides reliable and trustworthy navigation through the diverse challenges of global banking financial services Contents: Global financial marketsand Victoria L Lemieux, David andand theDavid rigour of specific rules. Balanced, Long Kemp | PART 1:national REGULATORY AND LEGAL thorough, accessible - an essential tool for any professional." - Jeffrey Ritter

Louise Ray, UCL, UK

This book introduces the range of management skills employed by records managers and archivists, and shows how they may be applied.

Written by an expert in the field, this handbook of practical advice is underpinned with current thinking and theory, and draws on experience of teaching management skills to graduate archivists and records managers and on practical professional experience. Each chapter deals with a key aspect of archive and records management, illustrated by case studies and examples. Throughout, the book provides a clear conceptual framework, but ensures that this is translated into practical terms to enable the reader to make use of the knowledge in their work. May 2014 256pp | £49.95 Paperback: 9781856045841

Contents: 1. Identifying management skills for archivists and records managers 2. Taking the long term view: corporate and strategic planning 3. Managing projects successfully 4. Managing money and other resources 5. Managing people 6. Providing accountability: performance measurement 7. Advocating for archives and records management 8. Developing personal management skills. Readership: Records managers and archivists working in any sector, especially those at the start of their careers and those moving into positions of management who wish to refresh their skills. It is also of great value to graduate students of archives and records management, and to all information professionals studying for management. NEW

2ND EDITION

Preserving Archives

Helen Forde and Jonathan Rhys-Lewis, UCL, UK A fully updated edition of this seminal work on archival preservation.

Access to archival material - the documentary heritage of people all over the world that gives them March 2013 their identity and ensures their rights - is dependent 336pp | £49.95 on the survival of fragile materials: paper, Paperback: parchment, photographic materials, audiovisual 9781856048231 materials and, most recently, magnetic and optical formats. The primary importance of such survival is widely acknowledged but sometimes overlooked in a rush to provide ever better means of access. But without the basic material, no services can be offered. Preservation is the heart of archival activity. Archivists in all types of organizations face questions of how to plan a preservation strategy in less than perfect circumstances, or deal with a sudden emergency. This book considers the causes of threats to the basic material, outlines the preservation options available and offers flexible solutions applicable in a variety of situations. It offers a wide range of case studies and examples from international specialists. This revised edition also includes a new chapter on the management and training of volunteers, reflecting a key concern for many archival institutions.

Contents: Introducing archive preservation 2. Understanding archive materials and their characteristics 3. Managing digital preservation 4. Archive buildings and their characteristics 5. Safeguarding the building and its contents 6. Managing archival storage 7. Managing risks and avoiding disaster 8. Creating and using surrogates 9. Moving the records 10. Exhibiting archives 11. Handling the records 12. Managing a pest control programme 13. Training and the use of volunteers 14. Putting preservation into practice.

Readership: Archivists, librarians, curators and enthusiasts, trained and untrained, in museums, local studies centres and voluntary societies in need of good clear advice. 2009 320pp | £59.95 Hardback: 9781856046398 E-book (PDF): 9781856049047

Community Archives The shaping of memory

Edited by Jeannette A Bastian and Ben Alexander


6

The Future of Archives and Recordkeeping A Reader

NEW

Edited by Jennie Hill


4TH EDITION

“This book could benefit any professional in records and information management, knowledge or library management, history, or research. It provides an intense and thought-provoking mix of theory, practice, and philosophy.” - Information Management

Copyright for Archivists and Records Managers Tim Padfield

About a previous edition:

2010 368pp | £49.95 Paperback: 9781856047050 E-book: 9781856048880 2008 368pp | £54.95 Paperback: 9781856046541

“The author is to be congratulated on producing a work, which is user-friendly, readable and often enlightening in unexpected ways.” - Journal of Librarianship and Information Science

Leading and Managing Archives and Records Programs Strategies for Success

Edited by Bruce W Dearstyne

Also of interest

Digital Archives 17 Emergency Planning 33 Linked Data for Libraries 36 Preservation Management 45 Preserving our Heritage 44

CAREER DEVELOPMENT & TRAINING 2ND EDITION


Building your Portfolio Margaret Watson

“...compulsive and rewarding reading.” - Library Review

Follow us on Twitter We are @facetpublishing

The No-nonsense Guide to Training in Libraries

Barbara Allan, University of Westminster, UK

2013 224pp | £49.95 Paperback: 9781856048286

This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice.

Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups.

Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants.

This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills. Contents: 1. Introduction PART 1: TRAINING PRACTICES 2. Different approaches to learning and teaching 3. Making training interesting 4. Use of different technologies to support training practices 5. Making it happen 6. Delivering face-to-face training sessions 7. E-learning and blended learning PART 2: LEARNING IN THE WORKPLACE 8. Learning and development in the workplace. Readership: All library and information workers involved in training. 3RD EDITION

Building your Portfolio The CILIP Guide

Edited by Kath Owen and Margaret Watson

Thoroughly updated to reflect the new requirements of CILIP’s revamped suite of Professional Registration qualifications, this is the essential ‘how to’ guide to producing a successful portfolio. Reflecting on achievements and August 2014 presenting evidence of enhanced knowledge and 160pp | £39.95 Paperback skills underpin many professional and educational 9781783300204 qualifications. Building a portfolio is key to recording and demonstrating this professional development, and gaining official recognition in the form of Professional Registration qualifications.

Set out in a user-friendly format, and covering each element of a portfolio, the guide is jam-packed with examples, useful hints and tips, personal contributions from successful applicants, web links, and further reading to help you develop a top-notch portfolio. The role of the VLE, new submission routes including e-submission and the new route to Revalidation are all clearly explained.

Contents: 1. Introduction to the qualifications 2. The mentoring process 3. Assessment criteria 4. Reflective writing 5. Curriculum Vitae 6. Professional development plans and the PKSB 7. Evaluative statement 8. Supporting evidence 9. Revalidation 10. The final steps..

Readership: Library and information practitioners working towards any of the three levels of CILIP Professional Registration (Certification, Chartership, Fellowship), candidates for Revalidation and those beginning their first job in the sector. Mentors, employers of library and information staff, students of library and information science, and others interested in effectively recording their continuing professional development.


7 NEW SERIES

Practical Tips for Library and Information Professionals Series editor: Helen Blanchett, Newcastle University, UK

This series provides a set of practical guides for the busy professional in need of inspiration. Sourced from experienced library and information practitioners, grounded in theory, yet not overwhelmed by it, the information in these guides will tell you what you need to know to make a quick impact in a range of topical areas of professional interest.

Each book takes a tips-based approach to introduce best-practice ideas and encourage adaptation and innovation. The following unique format is employed for every tip: • Overview of activity/tip – a clear outline of the tip or activity proposed • Best for – the context where this tip is best applied • More – examples of how the tip or activity can be adapted, both to provide alternatives and spark inspiration • Watch out – practical advice on pitfalls that can happen when using the approach outlined • References – identifying the research that underpins the practice.

Series readership: Experienced library and information professionals looking for new ideas and inspiration, as well as new professionals wanting to tap into the experience of others and students and educators interested in how theory is put into practice.

FORTHCOMING IN 2015

Practical Tips for Developing Your Staff Gil Young, NHS NW Health Care Libraries Unit, UK, and Tracey Pratchett, University Hospitals of Morecambe Bay NHS Foundation Trust, UK

Continuous professional development is a key component of a successful and satisfying career. This practical book offers a wide range of ideas and methods for all library and information professionals to manage the development of those who work for and with them. As part of the Practical Tips for Library and Information Professionals series, it offers innovative tips and triedand-tested best practice to enable library and knowledge workers to take control of professional development regardless of the budget and time available to them. March 2015 224pp | £49.95 Paperback: 9781783300181

You will find flexible tips and implementation advice on topics including:

• Enabling others to plan, reflect on and evaluate their personal development • Appraisals and goal setting: linking personal objectives to organizational objectives • Performance management • Sourcing funding to attend and run events • Planning formal development activities such as courses and conferences • Accessing informal activities • Using social media as a development tool • Role of professional bodies and networks • Mentoring, buddying and coaching • Networking.

Readership: All library and information professionals who have responsibility for managing, mentoring and training staff. It will also be a valuable guide for individual wishing to manage their own CPD. FORTHCOMING IN 2015

Practical tips for Demonstrating Your Value Laura Woods, Brake, UK

March 2015 225pp | £49.95 Paperback: 9781783300198

Information professionals provide a service that is key to the success of their organisations, but sadly is frequently overlooked. In times of budget cuts, outsourcing and downsizing, demonstrating our value to those who hold the purse strings and make the decisions is vital. This book offers practical tips and advice for all library and information professionals on how to ensure that all their

FORTHCOMING IN 2015

Practical Tips for Supporting Your Researchers Moira Bent, Newcastle University, UK

Interacting effectively with information is at the heart of all research, consequently information professionals have a key role to play in facilitating the development of researchers who are able to March 2015 operate confidently and successfully in the 224pp | £49.95 information world. Grounded in current theory and Paperback: informed by practitioners from around the world, 9781783300174 this practical book offers a wide range of ideas and methods to assist LIS staff in developing and managing their role in the research environment. This practical guide offers innovative tips and reliable best practice to enable both new and experienced practitioners to evaluate their current provision and develop their service to meet the evolving needs of the research community. Topic areas will include:

• Getting to know your research community • Collection management to meet specific and often conflicting research needs • Spaces for researchers • Developing information literate researchers • Supporting researchers at a distance • International aspects of research support • Contributing to research excellence exercises • Getting involved in the publication process • Making and measuring research impact - our role in bibliometrics • Ethics and academic integrity for researchers • Scholarly communication and open access • Social media and networking for researchers, the library’s role • Research data management, where do we fit in?

Readership: All library and information professionals who work with research staff and students.

colleagues and managers, especially those outside of the library, understand exactly what value they bring. It draws on best practice from experienced practitioners to equip library and information workers with the tools to gain recognition for their hard work. Topics will include: • • • • • • •

Embedding within teams Eliminating the routine to focus on value-added tasks Identifying your transferable skills Becoming an invaluable asset Communicating your skills to non-librarian managers Building a supportive professional network Keeping your skills and knowledge up to date.


8

The New Professional's Toolkit Bethan Ruddock


“Would I recommend this text? Yes, because of its stimulating approach, common sense and good examples. The sources listed will certainly provide a good platform for further enquiry and the ideas for development will greatly assist a newly-fledged professional. I would also recommend it to more seasoned practitioners as a means of reviving interest or for getting back into the profession after some time away...Bethan Ruddock is to be congratulated on a fine piece of work that should continue to have influence for a long period.” - Journal of Librarianship and Information Science

This practical toolkit will be your guide towards career success and fulfilment as you make your way in the information sector. Each chapter captures the expert advice of rising stars in the profession and across sectors, interweaving case studies that illustrate how to thrive in the information sector, take control of your professional development and get to grips with every area of information work.

Contents: 1. Project management 2. Teaching, training and communicating 3. Meeting your users’ needs and measuring success 4. Marketing your service and engaging stakeholders 5. Using technologies 6. Getting and staying online 7. Generating funding and doing more with less 8. Managing money, budgets and negotiating 9. Information ethics and copyright 10. Upskilling and professional development 11. Networking and promoting yourself 12. Professional involvement and career development. Readership: This is essential reading for all new professionals in academic, public and special libraries, archives and records management and those who want to further develop their career. It's also an invaluable guide for students of these disciplines hoping to get to grips with the profession. 2010 208pp | £49.95 Paperback: 9781856046718 E-book: 9781856049016

3RD EDITION

2005 224pp | £44.95 Paperback: 9781856045575 2007 320pp | £49.95 Paperback: 9781856046176 E-book: 9781856049146 1999 224pp | £44.95 Paperback: 9781856043113

2ND EDITION

2003 144pp | £39.95 Paperback: 9781856044912

Being an Information Innovator Jennifer Rowley

“...a mentally stimulating treat. The book will enable you to understand and deal with the changing landscape of the information industry with a new confidence.” - Information World Review

An Introduction to Library and Information Work

Anne Totterdell with contributions by Jane Gill and Alan Hornsey

Librarianship An Introduction

G G Chowdhury, Paul F Burton, David McMenemy and Alan Poulter

The New Professional's Handbook Your Guide to Information Services Management

Sheila Corrall and Anthony Brewerton

Your Essential Guide to Career Success

2004 176pp | £54.95 Hardback: 9781856044783

2007 192pp | 54.95 Paperback: 9781856046145 E-book: 9781856047845

Developing Academic Library Staff for Future Success

Present Practice and Future Challenges Edited by Margaret Oldroyd

Blended Learning

Tools for Teaching and Training Barbara Allan

Also of interest

Reference and Information Services 48 Screencasting for Libraries 43 Technology Training in Libraries 43

CATALOGUING & CLASSIFICATION Practical Cataloguing AACR, RDA and MARC21

Anne Welsh and Sue Batley


“Comprehensive, practical, clear, and written with a dash of humour – this is the textbook about AACR2 and RDA for which cataloguers have been waiting.” - Karen Attar, Senate House Library

This essential textbook provides cataloguers with the skills needed for transition to Resource Description and Access (RDA).

The book builds on John Bowman’s highly regarded Essential Cataloguing and gives an introduction to Functional Requirements for Bibliographic Records (FRBR), which provides the conceptual basis for RDA; discusses the differences between AACR2 and RDA; and shows the current state of play in MARC 21. The final chapter includes ten records displayed in AACR2 level 1, AACR2 level 2, RDA and MARC 21, making it easy to see the differences at a glance. There is also a fully explained worked example based on RDA Appendix M.

Written at a time of transition in international cataloguing, this book provides cataloguers and students with a background in general cataloguing principles, the current code (AACR2) and format (MARC 21) and the new standard (RDA). The contextual chapters provide library managers with an up-to-date overview of the development of RDA in order to equip them to make the transition.

Contents: 1. Catalogues and cataloguing standards 2. The FRBRization of the catalogue 3. Bibliographic elements 4. Access points and headings 5. RDA: Resource Description and Access 6. AACR and RDA 7. MARC 21 8. Practical cataloguing: bringing it all together 9. The birth of RDA and the death of MARC? 10. Examples. Readership: Cataloguers, library managers, LIS students, information professionals in all sectors, archivists.

Inspection copies


Sheila Pantry and Peter Griffiths


9 FORTHCOMING IN 2015 3RD EDITION

Indexing and Abstracting in Theory and Practice

F W Lancaster and Evelyn L Curry, Texas Women’s University, USA

April 2015 350pp | £49.95 Paperback 9781783300075

The third edition of this award-winning textbook will be fully revised and updated to take account of changes that have occurred since the last edition was published in 1998. This classic text will be essential reading for all students of library and information science.

The text will be fully revised in all areas and particularly: the retrieval of visual resources and developments in art and music indexing; trends in data and text mining, and knowledge organization in corporate, government and medical environments. It will address the relationship between metatags and effective information retrieval; automatic categorization software tools; thesaurus structures; domain representation and analysis; text categorization methods and text extraction systems. Trends in indexing social media, the semantic web, folksonomies and folksontologies will be covered. Final chapters cover Web 3.0 developments and interesting publishing trends that will affect the field in the next 8-10 years articles.

Contents: 1. Introduction 2. Indexing principles 3. Indexing practice 4. Precoordinate indexes 5. Consistency of indexing 6. Quality of indexing 7. Abstracts: types and functions 8. Writing the abstract 9. Evaluation of abstracts 10. Approaches used in indexing and abstracting services 11. Enhancing the indexing 12. On the indexing and abstracting of imaginative works 13. Databases of images and sounds 14. Text searching 15. Automatic indexing, automatic abstracting and related procedures 16. Indexing and internet 17. The future of indexing and abstracting. NEW

Catalogue 2.0

The Future of the Library Catalogue

Edited by Sally Chambers, Göttingen Centre for Digital Humanities, Germany

Will there be a library catalogue in the future and, if so, what will it look like?

In the last 25 years, the library catalogue has 2013 undergone an evolution, from card catalogues to 240pp | £49.95 OPACs, discovery systems and even linked data Paperback: applications making library bibliographic data 9781856047166 accessible on the web. At the same time, users expectations of what catalogues will be able to offer in the way of discovery have never been higher. This groundbreaking edited collection brings together some of the foremost international cataloguing practitioners and thought leaders to provide an overview of the current state of the art of the library catalogue and look ahead to see what the library catalogue might become. Practical projects and cutting edge concepts are showcased in discussions of linked data and the semantic web, user expectations and needs, bibliographic control, the FRBRization of the catalogue, innovations in search and retrieval, next-generation discovery products and mobile catalogues. Contents: Foreword - Marshall Breeding Introduction - Sally Chambers 1. Next generation catalogues: what do users think? - Anne Christensen 2. Making search work for the library user - Till Kinstler 3. Next-generation discovery: an overview of the European scene - Marshall Breeding 4. The mobile library catalogue - Lukas Koster and Driek Heesakkers 5. FRBRizing your catalogue - Rosemie Callewaert 6. Enabling your catalogue for the semantic web - Emmanuelle Bermes 7. Supporting digital scholarship: bibliographic control, library co-operatives and open access repositories - Karen Calhoun 8. Thirteen ways of look at the libraries, discovery and the catalogue: scale, workflow, attention - Lorcan Dempsey. Readership: Cataloguers and metadata specialists, library administrators and managers responsible for planning and strategy, systems librarians, user services managers, electronic resources librarians, and digital library project managers, students on cataloguing, information management and digital library courses.

FORTHCOMING IN 2014

Cataloguing and Decision-making in a Hybrid Environment The Transition from AACR2 to RDA Anne Welsh, UCL, UK

As the transition to RDA changes the international cataloguing landscape, readers need practical guidance to operate successfully in a world of August 2014 hybrid catalogues, where records created under 224pp | £49.95 different standards co-exist. This highly practical Paperback: guide draws out the flexibility offered by RDA and 9781856049559 the scope for cataloguer judgement in balancing flexibility with consistency of entry. Welsh leads the reader through the decision-making process, showing how the skills and judgements familiar from AACR2 can be applied to RDA. This book slices into RDA to answer questions including:

• What are the increased decision-making powers of the catalogue based on RDA? What support is available in making decisions? • How can libraries integrate new RDA records within their catalogues and cataloguing practices? • What steps can cataloguers take to increase their decisionmaking skills and confidence, and how can employers support their staff in this?

Contents: Introduction: cataloguer judgment, cataloguing policy and the hybrid environment 1. Historical background 2. International landscape 3. National and international cataloguing policies and training materials 4. The role of consortia in the 21st century 5. Cataloguing in the small, specialist library 6. Working as a solo cataloguer 7. Working with specialist materials 8. Training for cataloguer judgment, local, national and international policies 9. Managing change 10. Maintaining the standard(s) Appendix A. Sample cataloguing policies Appendix B: Decisionmaking: scenarios Appendix C: Suggested answers for decision-making scenarios. Readership: Cataloguers, all library staff, information professionals, support staff and LIS students. 2007 256pp | £49.95 Paperback: 9781856045780 E-book: 9781856049900

5TH EDITION

1996 472pp | £54.95 Paperback: 9781856040488

2ND EDITION

2005 712pp | £89.95 Loose-leaf: 9781856045704

4TH EDITION

2004 166pp | £49.95 Paperback: 9781856045407

Organizing Information From the Shelf to the Web

G G Chowdhury and Sudatta Chowdhury

The Subject Approach to Information A C Foskett

Anglo-American Cataloguing Rules 2002 Revision with 2005 Update

The Concise AACR2 Michael Gorman

Inspection copies



10 NEW

2013 1096pp | £110.00 Loose-leaf: 9781856049665 E-book: 9781856047159 EPUB: 9781856047517

RDA: Resource, Description and Access Print, 2013 Revision

Designed for the digital world and an expanding universe of metadata users, RDA: Resource Description and Access is the new, unified cataloguing standard. This full-text print version of RDA offers a snapshot that serves as an offline access point to help solo and part-time cataloguers evaluate RDA, as well as to support training and classroom use in any size institution. The 2013 RDA Print Revision contains:

• A full accumulation of RDA— the revision contains a full set of all current RDA instructions. It replaces the previous version of RDA Print as opposed to being an update packet to that version. RDA has gone through many changes since it was first published in 2010. Cataloguing practice described by RDA has not changed dramatically due to the changes above, but nearly every page in RDA Print was impacted by the changes, with the result that an RDA Print update packet would require nearly as many pages as the full revision. • The most current RDA— the revision contains all changes to RDA up to and including the 2013 RDA Update approved by the JSC. The JSC periodically issues changes to RDA to fix errors and to clarify meaning. These changes do not typically change cataloguing practice as described by RDA. Annually the JSC considers proposals to update, enhance and maintain RDA as a current cataloguing standard. These updates can and often do change the cataloguing process as described by RDA. • Reworded RDA— the revision includes the reworded version of RDA instructions. To improve readability and comprehension of complex instructions, RDA has been edited and reworded since its original release.

The first regular RDA Print Update is planned for mid-2014 and annually thereafter.

Readership: Cataloguers, library managers, LIS students, information professionals in all sectors, archivists. FORTHCOMING IN 2014

RDA: Element Set

The RDA Element Set collects relevant information based on cataloguing workflow in one place, for ease of use, and offers the full text of selected RDA instructions and examples organized by FRBR and FRAD entity and then alphabetically by RDA element, including sub-elements, element definitions, and related RDA-defined vocabularies. RDA elements are December 2014 the data elements described by RDA instructions and 1008pp | £125.00 encoded in formats such as MARC, Dublin Core, and Loose-leaf: others. Online, the RDA Element Set also offers links 9781856047500 to current and evolving encoding standards documentation (currently MARC 21, with others planned over time) and to applicable national library policy statements (currently LCPS, with others planned over time). The RDA Element Set is available both on the Tools tab in the online RDA Toolkit and in print, organized in two parts (in print, sold as a single package). Part 1, Attributes, describes the characteristics of the FRBR and FRAD entities, such as ISBN, ISSN, publisher, date of publications, scale, or type of score. Part 2, Relationships, includes data elements that describe the relationships among the FR entities, such as created by, composed by, or subject of, and the index to the entire Element Set. The Element Set is offered in print as an offline access point for the single and partial cataloguer institutions to evaluate RDA, as well as to support training and classroom use in any size institution. The RDA Toolkit includes printable PDFs, but the snapshot-in-time print version offers a convenient, time-saving option.

NEW

RDA: Strategies for Implementation

Magda El-Sherbini, Ohio State University, USA

2013 408pp | £49.95 Paperback: 9781856048347

This handbook tackles key questions about how the new cataloguing standard will be implemented by cataloguing professionals, offering an orientation in the conceptual background and the structure of RDA: Resource Description and Access from a practical and technical perspective, including a detailed comparison with AACR2. Firmly rooted in the concrete application of RDA, with numerous sample records, this book:

• Covers FRBR-driven tasks, FRBR-Group relationships, and principles of FRAD, including how FRAD impacts the RDA application • Analyzes the roles of manifestations and items, such as precataloguing decisions, preferred sources of information, and mandatory elements of description • Discusses works and expressions for specific library materials, from methods of recording primary relationships to constructing the authorized access point and recording relationships; offers advice for using RDA Toolkit, with tips for efficient navigation in RDA Toolkit using workflows and searching techniques • Digs deeply into a variety of technical issues, including: > RDA’s effect on OPAC displays > implementation of the new RDA fields that represent adding new elements > adjusting systems to accommodate the new MARC 21 fields > integrating new records using RDA with older records > when to re-catalogue a set of manifestations > exporting an RDA-based bibliographic record from OCLC into the OPAC > choosing RDA elements to describe your library materials (core vs. full elements) > upgrading OCLC records to RDA more.

Every cataloguer will want this volume close at hand as a comprehensive road map to the changes already underway.

Contents: From AACR2 to RDA 2. Differences between AACR2 and RDA 3. RDA implementation strategies 4. Functional requirements for bibliographic records 5. Identifying manifestations and items 6. Identifying works and expressions and the entity responsible for creating them 7. RDA Toolkit 8. Examples of RDA records 9. Checklists.

Readership: Cataloguers, LIS students, archivists and any information professional wanting to gain a better understanding of the new cataloguing standard.

Introducing RDA

A Guide to the Basics Chris Oliver

2010 128pp | £34.95 Paperback: 9781856047326

“This is the best explanation I have yet seen on RDA as a whole. I would strongly recommend buying this book for your library, so that everyone can understand the new changes and standards that will influence how libraries and others will deal with the description and organization of information in the future.” - Collection Building

Readership: Cataloguers, all library staff, information professionals, support staff and LIS students.

Readership: Cataloguers, library managers, LIS students, information professionals in all sectors, archivists.


11 NEW

RDA and Serials Cataloguing

Ed Jones, National University San Diego, USA

Serials and continuing resources present a variety of unique challenges in bibliographic management, from special issues and unnumbered supplements to recording the changes that a long-running periodical can experience over time. Easing cataloguers through the RDA: Resource 2013 Description and Access transition by showing the 236pp | £49.95 Paperback: continuity with past practice, serials cataloguing 9781856049504 expert Jones frames the practice within the structure of the FRBR and FRAD conceptual models on which RDA is based. With serials’ special considerations in mind, he:

• Explains the familiarities and differences between AACR2 and RDA • Demonstrates how serials cataloguers’ work fits in the cooperative context of OCLC, CONSER and NACO • Presents examples of how RDA records can ultimately engage with the semantic web.

Contents: PART 1: PREPARATION 1. An introduction to serials and serials cataloguing 2. Getting to know RDA: a new structure and other changes from AACR2 PART 2: SERIALS CATALOGING USING RDA 3. Searching and the universe of serials 4. Cataloguing serials and ongoing integrating resources using RDA Epilogue: RDA and linked data. Readership: Specialist and occasional serials cataloguers. FORTHCOMING IN 2015

RDA and Cartographic Resources

Mary Lynette Larsgaard, UCSB, USA and Paige G. Andrew, Pennsylvania State University, USA

As the cataloguing universe moves into the era of RDA: Resource Description and Access, specialist cataloguers need information on managing the materials in their areas of responsibility. In this 2015 224pp | £49.95 manual, expert cataloguers Andrew and Larsgaard Paperback: offer a summary and overview of how to catalogue 9781856047722 cartographic resources using the new standard. Through abundant examples and sample records to illustrate the work, the authors:

• Take a close look at what will remain familiar from AACR2, and what is new and different in RDA • Offer guidance for creating authorized geographic subject headings using Functional Requirements for Bibliographic Resources (FRBR) and Functional Requirements for Authority Data (FRAD) • Present a detailed examination of geographic subject headings and subdivisions.

Readership: Practising map cataloguers, those new to map cataloguing in any institution that holds cartographic resources including academic, public and special libraries, archives and cultural heritage institutions. Students of library and information science, archives and cultural heritage that are taking cataloguing modules.

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FORTHCOMING IN 2014

Maxwell's Handbook for RDA

Explaining and Illustrating RDA: Resource Description and Access Using MARC21 Robert L Maxwell, Brigham Young University, USA

In this clear and comprehensive resource, cataloguing expert Robert Maxwell brings his January 2014 trademark practical commentary to bear on the new, 608pp | £59.95 unified cataloguing standard. Designed to interpret Paperback: and explain RDA: Resource Description and Access, 9781856048323 this handbook illustrates and applies the new cataloguing rules in the MARC 21 environment for every type of information format. From books to electronic materials to music and beyond, Maxwell:

• Explains the conceptual grounding of RDA, including FRBR and FRAD • Addresses the nuances of how cataloguing will, and won’t, change in the MARC 21 environment • Shows cataloguers how to create and work with authority records of persons, families, corporate bodies, geographic entities, works, • Explores recording relationships, working with records of manifestations and items, and more • Provides numerous sample records to illustrate RDA principles.

Contents: Introduction 2. Describing manifestations and items 3. Describing persons 4. Describing families 5. Describing corporate bodies 6. Describing geographic entities 7. Describing works 8. Describing expressions 9. Recording relationships Appendix A: Printed books and sheets Appendix B: Cartographic resources Appendix C: Unpublished manuscripts and manuscript collections Appendix D: Notated music Appendix E: Audio recordings Appendix F: Moving image resources Appendix G: Two-dimensional graphic resources Appendix H: Three-dimensional resources and objects Appendix I: Digital resources Appendix J: Microform resources Appendix K: Serials and integrating resources Appendix L: Analytical description. Readership: Cataloguers, LIS students, and cataloguing instructors. FORTHCOMING IN 2014

Introduction to Resource Description and Access

Cataloguing and Classification in the Digital Era

Shawne D Miksa, University of North Texas, USA

This new textbook introduces descriptive and subject cataloguing and classification as it is July 2015 currently practised, and in particular introduces 256pp | £49.95 Resource Description and Access (RDA), the new set Paperback: of cataloguing rules that replace the Anglo-American 9781856046831 Cataloguing Rules (AACR). The new rules represent the response of the international cataloguing community to the current global information environment. Their principal goal is to facilitate resource discovery with library catalogues in a more consistent and powerful way than was possible with AACR, and this book is a guide to how to use them to achieve bibliographic control.

Contents: Library cataloguing in the digital era 2. Descriptive cataloguing 3. Subject cataloguing 4. Encoding catalogue records 5. Sustaining and supporting the catalogue process. Readership: Cataloguers and LIS students


12

Essential Library of Congress Subject Headings

CHILDREN & YOUNG PEOPLE

Library Services for Children and Young People

Vanda Broughton

2011 288pp | £49.95 Paperback: 9781856046183

“I would recommend this book to both new cataloguers and lone librarians who find themselves cataloguing with no formal training. I would also recommend it to anyone who feels that they could do with a fresh and fun reminder of the basics of subject headings.” - CILIP Cataloguing and Indexing Group Newsletter

Contents: 1. History and principles of LCSH 2. Subject heading lists and the problems of language 3. Format and display of LCSH 4. The choice and form of headings 5. Content analysis 6. Assigning main headings 7. Structured headings 8. Topical subdivisions 9. Geographic subdivisions 10. Free-floating subdivisions 11. More complex headings: combining the different types of subdivisions 12. Chronological headings and subdivisions 13. Name headings 14. Literature and the arts 15. Headings for music 16. Classification Web 17. LCSH in the online world 18. Bibliography. Readership: Cataloguers and students. 2002 216pp | £49.95 Paperback: 9781856044561 E-book: 9781856049771 2004 272pp | £49.95 Paperback: 9781856045148 2004 192pp | £49.95 Paperback: 9781856045193 E-book: 9781856049795 2006 304pp | £49.95 Paperback: 9781856045650 E-book: 9781856049849

Essential Cataloguing The Basics

J H Bowman

Essential Classification Vanda Broughton

Essential Dewey J H Bowman

Essential Thesaurus Construction Vanda Broughton

Describing Electronic, Digital, and Other Media Using AACR2 and RDA A How-to-do-it Manual and CD-ROM for Librarians Mary Beth Weber and Fay A Austin 2011 320pp | 64.95 (including V.A.T.) Paperback and CDROM: 9781856046848

“…highly recommended for technical services staff struggling with changing cataloguing rules for certain types of non-book materials.” - Technicalities

Also of interest

Information Resource Description 37

Challenges and Opportunities in the Digital Age Edited by Carolynn Rankin and Avril Brock 2012 272pp | £49.95 Paperback: 9781856047128 E-book: 9781856048989

“...eminently accessible, and its essays are each supplemented by a host of valuable references and websites. Highly recommended!” - Midwest Book Review

This book provides a sound background to all aspects of library provision for 6-18-year-olds. It is designed to support the strategic planning and delivery of library services and programmes at a local community level or in schools. The book outlines a vision for children's library services in the next decade and carves out a strategy for engaging with the challenges and opportunities for children's librarians and policy makers in the Google environment. This book is accessible, informative and inspiring, offering practitioners the knowledge, ideas and confidence to work in partnership with other key professionals in delivering services and programmes. It provides an evidence base, which promotes and encourages the development of effective library services for children and young people. The case studies, scenarios and vignettes, drawn from UK and international sources, show that the key issues have an international dimension, and the similarities and differences in service provision will be of interest to many. In addition to the two editors, chapters are contributed by a range of internationally–known practitioners and academics, offering a wide perspective. Case studies at the end of each section complement themes and practices from previous chapters while rooting the discussion in a specific context.

Contents: Foreword - Annie Everall OBE PART 1: CHILDREN’S LIBRARY SERVICES - POLICY, PEOPLE AND PARTNERSHIPS 1. Library services for children and young adults - an overview of current provision, future trends and challenges - Carolynn Rankin and Avril Brock 2. 21st-century school libraries visionary spaces for learning - Tricia Adams 3. The changing shape of reading - the 21st-century challenge - Briony Birdi 4. Case study: Engaging and influencing policy and the curriculum: the Scottish Information Literacy Project experience Christine Irving PART 2: CONNECTING AND ENGAGING - REACHING YOUR AUDIENCE AND CATCHING THE LATEST WAVE 5. Libraries, literacy and popular culture - let’s get reading! - Avril Brock and Carolynn Rankin 6. Libraries, literacy and popular culture - what’s cool to read? - Avril Brock and Alix Coughlin 7. Creative integration of information technology in the school library - Carol Webb 8. Comics, manga and graphic novels - Developing, selecting and promoting a core collection for teenagers and young people - Mel Gibson 9. Connecting and engaging with children and young people - the Australian public library perspective on outreach and marketing - Carolyn Bourke 10. Case study: Partnerships and library outreach in the National Year of Reading 2008 - Carolynn Rankin PART 3: BUILDINGS, DESIGN AND SPACES - LIBRARIES FOR CHILDREN AND YOUNG PEOPLE 11. Library space and place transformation - designing for the digital natives - Carolynn Rankin 12. Making space for reading - designing library spaces for children in public and school libraries - Rachel Van Riel 13. Case study: Imagine, explore, discover - welcome to The Trove at White Plains Public Library, New York - Sandra Miranda PART 4: ISSUES FOR PROFESSIONAL PRACTICE 14. The importance of service evaluation in libraries for children and schools - Lucy Gildersleeves 15. The rights of the child and youth advocacy - issues for professional practice in the library setting - Edward Halpin, Phillipa Trevorrow, Laura Topping and Carolynn Rankin. Readership: All senior library practitioners, children's librarians and school librarians, subject co-ordinators, managers in schools and all postgraduate students on CILIP accredited library and information management courses.

Look inside our books

Browse sample chapters and full tables of contents at www.facetpublishing.co.uk


FORTHCOMING IN 2014

Library Services from Birth to Five Delivering the Best Start

Edited by Carolynn Rankin and Avril Brock, both at Leeds Metropolitan University, UK

Following on from their groundbreaking 2008 book Delivering the Best Start, Rankin and Brock return to the subject of pre-school and early years library provision with contributions and case studies from December 2014 225pp | £54.95 innovators and experts around the world. There is a Paperback: growing awareness of the significance of the first five 9781783300082 years of life for intellectual, social and emotional development and early intervention is of political interest. This book provides knowledge and understanding about early language and literacy development and how young children become successful through enjoyable and meaningful experiences. The key role of the early years professional and the importance of effective interdisciplinary teamwork are examined, with a focus on involving parents and carers and valuing their culture, language, heritage and community. Good practice is showcased throughout, and practical guidance given on setting up and running pre-school library services.

Contents: 1. Take them to the library: setting the scene - Carolynn Rankin and Avril Brock 2. People and partnerships, skills and knowledge - Carolynn Rankin and Avril Brock 3. Early intervention: the Better Beginnings programme and evidence from the longitudinal evaluation - Caroline Barratt-Pugh and Nola Allen 4. Buildings, design and space: family friendly libraries - Carolynn Rankin and Rachel Van Riel 5. Collection development and resources for early years libraries: books, toys and other delights - Carolynn Rankin and Avril Brock 6. Reaching your audience: the librarian’s role - Carolynn Rankin and Avril Brock 7. Early literary and disadvantaged families in community and library settings: evaluation, evidence and outcomes of the E4kids project - Paula Kelly 8. Successful library activities for the early years and ways to promote books effectively - Anne Harding 9. Using digital media – Francesca de Feitas and Tess Prendergast 10. Music and rhyme time sessions for the early years - Shelley Bullas and Ben Lawrence 11. Using play to enhance early years literacy: ‘Read, Play and Grow’ at Brooklyn Public Library Rachel Payne 12. Inclusive early literacy - Tess Prendergast 13. Planning: organizing projects and money matters in the early years library - Carolynn Rankin and Avril Brock 14. Case studies. Readership: Early years professionals and librarians, and those responsible for commissioning and delivering pre-school library services. Students of library and information studies or childhood studies, and practitioners undertaking practical early years qualifications. 2008 208pp | £54.95 Paperback: 9781856046107 E-book: 9781856049979

Delivering the Best Start A guide to early years libraries

Carolynn Rankin and Avril Brock

Read to Succeed

Strategies to Engage Children and Young People in Reading for Pleasure Edited by Joy Court


2ND EDITION

1997 64 pp | £39.95 Paperback: 9781856042093

“... a standard work for anyone involved in the business of getting young people to read for pleasure.” - The School Librarian

Also of interest

13

CILIP Guidelines for Secondary School Libraries 52 CILIP Guidelines for Colleges 50 The Innovative School Librarian 52 Know it All, Find it Fast for Youth Librarians and Teachers 52 Reader Development in Practice 45

COPYRIGHT & LEGAL ISSUES FORTHCOMING IN 2014

The No-nonsense Guide to Licensing Digital Resources Naomi Korn with Charles Oppenheim

This title offers expert hands-on advice helping you to make the most of digital resources. Whether you're using, creating or providing access to digital resources you will need to have a practical June 2014 understanding of the relevant legal and licensing 160pp | £49.95 issues that might arise. This no-nonsense guide Paperback: provides easy-to-follow and pragmatic solutions to 9781856048057 working with everything from e-journals and repositories to databases and image collections from an expert in the field. You might find yourself managing permissions, trying to trace rights holders or having to negotiate licenses but this doesn't have to be a complex and confusing task with a good understanding of the relevant legal principles and a sensible risk management approach. Case studies drawn from across the globe and from every sector illustrate relevant real-world problems and answers, while flowcharts and checklists provide visual reminders of key points. A handy glossary also offers relevant explanations of legal terms. With the focus on UK and EU law the key topics covered include: intellectual property rights and digital content; an overview of licensing; digital content and licensing workflow; research outputs and open access; dealing with orphan works and risk management; creating and using open educational resources; using and understanding creative commons licences; managing rights and permissions; and, negotiating permissions.

Contents: 1. Introduction 2. Intellectual property rights and digital resources 3. Nuts and bolts of licensing 4. Licensing digital resources work flow 5. Dealing with orphan works and risk management 6. Creating and using open access resources 7. Managing rights and permissions 8. Negotiating licences 9. Developing a licensing strategy 10. Governance issues Appendix A: Glossary Appendix B: Sample contractual clauses and model licences Appendix C. Further reading and useful resources. Readership: Information professionals using, creating or providing access to digitised materials whether in academic, public or special libraries, archives or museums. It is also an essential guide for academics, learning technologists and researchers working with digital content. It provides an ideal introduction for LIS students and academics who want to get to grips with the law regarding digital resources.

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Children and Young People

Library Association Guidelines for Public Library Services


14 3RD EDITION

Essential Law for Information Professionals

FORTHCOMING IN 2014

The No-nonsense Guide to Copyright in All Media

Paul Pedley

2012 288pp | £49.95 Paperback: 9781856047692

“Since the first edition was published in 2003 this has been one of the most essential books on my shelf...If you only purchase one book on law for information professionals, let it be this one...Highly recommended.” - The Electronic Library

A brand new edition of this best-selling text offering up-to-date and easy-to-follow practical advice on the law as it affects information management and the fundamental principles underlying practice. Using individual cases to illustrate underlying principles and contextualize regulations it manages to cut through the legalese and provide exactly what’s needed in an easily digestible format. This gives you the tools to quickly assess legal hazards and identify solutions.

Contents: 1. General law and background 2. Copyright 3. Legal deposit 4. Breach of confidence 5. Patents, trade marks and design right 6. Contracts and licensing agreements 7. Data protection 8. Privacy 9. Freedom of information 10. The Information Commissioner 11. Human rights 12. The reuse of public sector information 13. Defamation 14. Professional liability 15. Cybercrime and computer misuse 16. Disability discrimination 17. Other legal issues relevant to librarians. Readership: Anyone working in the information professions and students of information studies and librarianship.

The E-copyright Handbook Paul Pedley

“A scholarly and comprehensive reference...an absolute must for any librarian who wants to make sure their libraries legal matters are all in order.” - Midwest Book Review

2012 224pp | £49.95 Paperback: 9781856048279

This handbook provides library and information professionals with practical guidance to minimize the risk of copyright infringement in the era of information sharing and online collaborative working.

The book considers how copyright applies to a wide range of electronic content types including APIs, e-books, blogs, wikis, RSS feeds, e-mails, streaming, podcasts, broadcasts, databases, social networking sites and GUIs. It also looks at activities which are especially relevant to library and information services such as the lending of electronic content and the mass digitization of content from a library collection, and considers activities undertaken by internet users such as deep linking, filesharing, mashups, and scraping, and the copyright issues associated with those activities.

The text draws upon relevant legislation as well as numerous examples of legal disputes and court decisions from the UK, Europe, and the USA and is highly practical, packed throughout with tips, case summaries, sample wording, and in each section it also draws attention to useful resources. Contents: 1. Content types 2. Activities 3. The copyright exception 4. Licences 5. The Digital Economy Act 2010 6. Enforcement 7. The Hargreaves Review 8. Bibliography.

Readership: Library and information professionals looking for guidance on how to avoid e-copyright infringements, students of LIS, electronic publishing and computer science.

Alma Hales, Open University, UK and Bernadette Atwell, Copy-Right Consultants, UK

September 2014 192pp | £54.95 Paperback: 9781856047647

Are you often faced with confusing and complex copyright questions about digital media? Do you need the basic knowledge and confidence to make quick and effective decisions? Do you want to know who to approach, how to approach them and how to negotiate the best deal?

This pragmatic and no-nonsense practical working tool will make digital media copyright issues simple to understand and solve when you're struggling with daily deadlines. Providing a happy medium between a 'fingers-crossed' approach and a 'copyright police' stance, both of which can stymie creativity and undermine your organization, this handbook explores the principles of copyright for those with little or no experience. It will help you to develop good practice in clearing and negotiating licenses for use of third-party content in all types of media including video, images and music. With guidelines on the legal side of copyright, it recommends ways to implement a risk management approach using examples and cases which highlight common problems and solutions. Each chapter offers an accessible introduction to the key areas of relevant copyright and how to approach them.

Contents: 1. Intellectual property 2. Restricted acts 3. Fair dealing 4. Moral rights 5. Production of content and negotiating licences 6. The internet and implicit and explicit licensing 7. User-generated content including Creative Commons licensing 8. Frequently asked questions related to copyright in an online environment 9. Overview of the UK Digital Economy Act 2010. Readership: Anyone creating or using digital media, or those advising on its use, including librarians, academics, FE lecturers and institutional managers. It's also a useful introduction for e-learning content producers and marketing personnel. 5TH EDITION



Copyright

Interpreting the Law for Libraries, Archives and Information Services Graham P Cornish

Copyright Compliance

Practical Steps to Stay within the Law Paul Pedley

Negotiating Licences for Digital Resources Fiona Durrant

Practical Copyright for Information Professionals The CILIP Handbook Sandy Norman



The No-nonsense Guide to Legal Issues in Web 2.0 and Cloud Computing Charles Oppenheim


“Here is a book that is up-to-date and accessible and I think it would be a valuable read for any nonlawyer with an interest or involvement in this area...The Guide's special strength is copyright and other IPRs, where the example case studies are well selected and genuinely enlightening.” - Laurence Eastham

This title offers expert hands-on advice on getting the most out of web 2.0 and cloud computing. Applications like YouTube, Facebook, Flickr and Slideshare all raise legal problems for the information professional. Whether you're working with, managing or using web 2.0 or cloud computing applications you will need to be able to assess and manage risk effectively. This no-nonsense practical working tool will make the relevant legal principles simple to understand for those with little or no experience and common problems quick to solve when you're struggling with daily deadlines. Each chapter starts with an accessible introduction to the key areas of relevant law and the implications for web 2.0 and cloud computing. Cross-sectoral case studies illustrate real world problems and easy-to-follow, pragmatic solutions allowing you to quickly develop good practice. The relevant practice is discussed in relation to these key topics: the major legal issues raised by web 2.0; an overview of copyright; other intellectual property rights and related rights; data protection including UK and EU law; freedom of information; defamation and global differences in defamation law; cloud computing issues; liability issues. Contents: Contents: 1. Copyright 2. Other intellectual property rights and related rights 3. Data protection and privacy 4. Freedom of information 5. Defamation 6. Cloud computing 7. Liability 8. Useful sources. Readership: All information professionals working in public, academic or special libraries, archives or museums, who are working with, using or managing web 2.0 or cloud computing applications. It also provides a practical introduction to the law on these topics for LIS students and academics.

Also of interest

Copyright and E-learning 20 Copyright for Archivists 6 Information Governance and Assurance 26 Recordkeeping, Compliance and the Law 47

DATA MANAGEMENT & CURATION NEW

Delivering Research Data Management Services Fundamentals of Good Practice

December 2013 224pp | £54.95 Paperback: 9781856049337

Edited by Graham Pryor, Amor Group, UK Sarah Jones, DCC, UK and Angus Whyte, DCC, UK

This groundbreaking guide will lead researchers, institutions and policy makers through the processes needed to set up and run effective institutional research data management services.

The research landscape is changing, with key global research funders now requiring institutions to demonstrate how they will preserve and share research data. However, the practice of structured research data management is very new, and the construction of services remains experimental and in need of models and standards of approach.

This book will provide a step-by-step explanation of the components for an institutional service – effectively a ‘how to guide’. Case studies from the newly emerging service infrastructures in the UK, USA and Australia will draw out the lessons learnt from working (or near to delivery) exemplars and different approaches are highlighted and compared.

Contents: 1. A patchwork of change - Graham Pryor 2. Options and approaches to RDM service provision - Graham Pryor 3. Who’s doing data? A spectrum of roles, responsibilities and competences - Graham Pryor 4. A pathway to sustainable research data services: from scoping to sustainability - Angus Whyte 5. The range and components of RDM infrastructure and services - Sarah Jones 6. Case study 1: Johns Hopkins University Data Management Services - G Sayeed Choudhury 7. Case study 2: University of Southampton – a partnership approach to research data management - Mark L Brown and Wendy White 8. Case study 3: Monash University, a strategic approach - Anthony Beitz, David Groenewegen, Cathrine Harboe-Ree, Wilna Macmillan and Sam Searle 9. Case study 4: a national solution – the UK Data Service - Matthew Woollard and Louise Corti 10. Case study 5: development of institutional RDM services by projects in the Jisc Managing Research Data programmes - Simon Hodson and Laura Molloy. Readership: This book will be an invaluable guide to those entering a new and untried enterprise. It will be particularly relevant to heads of libraries, information technology managers, research support office staff and research directors planning for these types of services. It will also be of interest to researchers, funders and policy makers as a reference tool for understanding how shifts in policy will have a range of ramifications within institutions. Library and information science students will find it an informative window on an emerging area of practice.

Digital Curation

A How-to-do-it Manual Ross Harvey

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15

2010 250pp | £49.95 Paperback: 9781856047333

“Overall the author has masterfully brought together a great deal of knowledge around a very important topic for many archivists and information staff. Here is a sound intellectual framework and basis for digital curation, ideally beyond its original academic environment.” – Program

Readership: Cataloguers, all library staff, information professionals, support staff and LIS students.


16

Managing Research Data Edited by Graham Pryor


“This is an excellent book for anyone, not just information professionals, looking to ‘introduce and familiarize' themselves with a complex and challenging, yet increasingly important topic. The book benefits from a prestigious line-up of knowledgeable authors, including those who are actually ‘doing’ research and research data management. As an edited volume it fits well together as a single entity even though written by a number of individuals: chapters reference other chapters and the reader is not left with a sense of a ‘cobbled-together’ mix of disparate topics from different people. The content can equally well be dipped into, as read from cover to cover.” – Ariadne

Contents: 1. Why manage research data? - Graham Pryor 2. The lifecycle of data management - Sarah Higgins 3. Research data policies: principles, requirements and trends - Sarah Jones 4. Sustainable research data - Brian F Lavoie 5. Data management plans and planning - Martin Donnelly 6. Roles and responsibilities – libraries, librarians and data - Sheila Corrall 7. Research data management: opportunities and challenges for HEIs - Rob Procter, Peter Halfpenny and Alex Voss 8. The national data centres - Ellen Collins 9. Contrasting national research data strategies: Australia and the USA - Andrew Treloar, William Michener and G Sayeed Choudhury 10. Emerging infrastructure and services for research data management and curation in the UK and Europe - Angus Whyte. Readership: Librarians and information professionals working in the higher education sector, the research community, policy makers, university managers and students taking courses in information management, archivists and national library services.

Also of interest

Facilitating Access to the Web of Data 36 Information Architecture 36 Linked data for libraries 36 Organizing Information 9 The Future of Scholarly Communication 45

Inspection copies


DIGITAL LIBRARIES FORTHCOMING IN 2014

Exploring Digital Libraries Foundations, Practice, Prospects

Karen Calhoun, University of Pittsburgh, USA

January 2014 352pp | £49.95 Paperback: 9781856048200

“This book provides an overview of the digital turn in libraries. It is informed by the rich and varied professional experience of its author, by extensive research across several national and international contexts, and by a rare synthesizing ability. It fills a clear gap in the library literature, exploring technical and research developments from the perspective of evolving library services and organization.” - Lorcan Dempsey, OCLC

This is a landmark textbook on digital libraries for students of LIS throughout the world.

Exploring Digital Libraries is an authoritative and in-depth treatment of the digital library arena that focuses on the functional and strategic, providing an unsurpassed overview of what’s happening now and what will happen in the future. It is unique in drawing together the author’s original applied research and experience serving digital libraries, a review and analysis of key readings and existing digital library literature and the results of recent interviews with key educators, researchers and implementers in the digital library arena to produce a book that is both thought-provoking and practical. Contents: 1. Emergence and definitions of digital libraries 2. Outcomes of digital libraries’ first decade 3. Key themes and challenges in digital libraries 4. Digital library collections: repositories 5. Hybrid libraries 6. Social roles of digital libraries 7. Digital libraries and their communities 8. The prospects of open access repositories 9. Digital libraries and the social web: scholarship 10. Digital libraries and the social web: collections and platforms.

Readership: LIS students, educators and researchers getting to grips with digital libraries. It's also invaluable for library and information professionals getting started with digital projects, preparing training and workshops and those who want a primer for professional development. FORTHCOMING IN 2014

Discovering, Retrieving and Managing Digital Cultural Objects From Theory to Practice

Edited by Allen Foster and Pauline Rafferty, both at Aberystwyth University, UK

This book explores the analysis and interpretation, discovery and retrieval of a variety of non-textual November 2014 objects, including image, music and moving image. 224pp | £49.95 Bringing together chapters written by leading experts Paperback: in the field, this book will provide an overview of the 9781856049412 theoretical and academic aspects of digital cultural documentation and the state of the art. Case studies of digitization projects drawn from practitioners within libraries and information organisations will showcase both technical and more strategic issues relating to cultural heritage projects, digital asset management and sustainability.

Contents: PART 1: ANALYSIS, RETRIEVAL AND MANAGEMENT OF DIGITAL CULTURAL OBJECTS 1. Analysing digital cultural objects: putting it into context 2. Metadata models and digital cultural objects 3. Semantic web and digital cultural objects PART 2: DIGITIZATION PROJECTS IN LIBRARIES, ARCHIVES AND MUSEUMS: CASE-STUDIES 4. National Library of Wales 5. National Library of Scotland 6. The Steve Museum Project 7. The Flickr Commons project PART 3: SOCIAL NETWORKING AND DIGITAL CULTURAL OBJECTS 8. Photos: Flickr, Facebook and other social networking sites 9. Music retrieval on the Web: Spotify, social tagging and recommender sites 10. Film retrieval on the Web: Youtube, social tagging and sharing; IMDb, indexing, controlled vocabulary. Readership: LIS professionals, researchers and students, particularly those undertaking postgraduate projects.


17 NEW

Mastering Digital Librarianship Strategy, Networking and Discovery in Academic Libraries

FORTHCOMING IN 2014

Digital Archives

Management, Access and Use

Edited by Milena Dobreva, University of Malta, Malta and Gabriella Ivacs, Central European Unversity, Hungary

Edited by Alison Mackenzie and Lindsey Martin, both at Edge Hill University, UK

This book examines the changing roles of the librarian and how working within a rich digital November 2013 environment has changed the way professionals 224pp | £49.95 develop the appropriate 'know how', skills, Paperback: knowledge and behaviours required in order to 9781856049436 operate effectively. Expert specialists and opinionmakers from around the world discuss the challenges and successes of adapting existing practices, introducing new services and working with new partners in an environment that no longer recognizes traditional boundaries and demarcation of roles. The book is structured thematically, with a focus on three key strands where the impact of digital technologies is significant:

• Rethinking marketing and communication – this strand looks at strategic approaches and practices which harness social media and illustrate the importance of communication and marketing activities in these new online spaces. • Rethinking support for academic practice – this part examines the professional expertise required of librarians who engage with and support new academic and learner practices in digitally rich teaching, learning and research environments. • Rethinking resource delivery – this section investigates the use of strategies to maximize access to online resources and services: harnessing system data to enhance collection management and user choice, designing and managing mobile 'friendly' learning spaces and providing virtual resources and services to an overseas campus.

Readership: Librarians, library schools, departments of information science and other professional groups such as education developers, learning technologists and IT specialists. FORTHCOMING IN 2014

Is Digital Different?

May 2014 224pp | £49.95 Paperback: 9781856049344

This book provides a set of inspirational and informative chapters from international experts, which will help the readers understand the drivers for change in archives and their implications. Reassessment of the role of archives in the digital environment will serve to develop critical approaches to current trends in the broader heritage sector, including cultural industries experimenting with sustainable business models for cultural production, digitization of analogue cultural heritage, and the related IPR issues surrounding the re-use of digital objects and data for research, education, advocacy and art. Contributors also present state-of-the-art solutions in building digital archives on networked infrastructure, trusted digital repositories to ensure long-term access, and tools to serve emerging needs in digital humanities.

Contents: Preface - Joie Springer 1. Introduction - Gabriella Ivacs and Milena Dobreva 2. The needs of the archive domain - Istvan Rev 3. The reference framework - Seamus Ross 4. The legal issues - Joseph Cannataci 5. The information policy context - Carla Basili 6. Current best data management and audit practices - Joy Davidson 7. Open standards and open content - TBA 8. Global Copyright Reform - Vera Franz 9. Access restrictions and prioritization for access Gillian Oliver 10. Accommodating donor restrictions in the analogue and digital archives - Charles Farrugia 11. Work with private archives: the case of M3P - Toni Sant 12. Open Digitisation Project and new revenue models - Javier Ruiz 13. Rights management and social history collections: HOPE project - Kathryn Mathe 14. Digital archives in research and teaching (MoW Studies Programme) - Lothar Jordan 15. How all this works together: the archivist dilemmas - Gabriella Ivacs and Milena Dobreva. Readership: Digital archivists and practitioners involved in the design and support of digital archives; professionals and researchers involved in projects working with digital archival materials; students in library, information and archive studies.

Digital Humanities in Practice

How Information Creation, Capture, Preservation and Discovery are Being Transformed

Edited by Claire Warwick, Melissa Terras and Julianne Nyhan

Edited by Michael Moss, University of Glasgow, UK and Barbara Endicott-Popovsky, University of Washington, USA

Covering a range of key topics around discovery and preservation, this book explores the role of information professionals in a rapidly changing digital landscape that is challenging the very existence of the traditional library. Focusing on the issues surrounding the transition from an analogue to a digital environment, contributors examine whether analogue practices and procedure are still valid and if they shape or distort those in the digital. The digital environment has the potential to transform scholarship and break down barriers between academia and the wider community through social networks and crowd sourcing, and this thought-provoking collection draws out both the inherent challenges and the opportunities. May 2014 224pp | £49.95 Paperback: 9781856048545

Contents: 1. What is the same and what is different - Michael Moss 2. Why digitize stuff? - John Unsworth 3. The user perspective: how research is being transformed - Andrea Johnson 4. Crowd sourcing - Alexandra Eveleigh 5. Rights and the Commons: navigating the boundary between the private and public domains Gavan McCarthy and Helen Morgan 6. The web and finding stuff: search engines Dave Nicholas and Ian Rowlands 7. RDF, the semantic web and 2.0 - Norman Grey 8. Security: managing the risk Barbara Endicott-Popovsky 9. Is digital really different? Assessing digital preservation practices - Ross Harvey 10. Archiving digitized originals and websites - Tim Gollins. Readership: LIS students, academics, archivists and researchers globally.

This edited collection offers a wide-ranging overview of how rapid technological changes and the push for providing wide access to digitized cultural heritage holdings are changing the landscape of archives.


"...high value for scholars interested in digital humanities and for academic support staff who are planning projects and programs. Recommended." – Choice

This title offers a cutting-edge and comprehensive introduction to this vibrant and increasingly important global field drawing together a broad spectrum of disciplines. Each chapter interweaves the expert commentary of leading academics, analysis of current research and practice and several exciting international case studies, exploring the possibilities and challenges that occur when culture and digital technologies intersect.

Contents: Introduction - Claire Warwick, Melissa Terras and Julianne Nyhan 1. Studying users in digital humanities - Claire Warwick 2. Social media for digital humanities and community engagement - Claire Warwick 3. Digitization and digital resources in the humanities - Melissa Terras 4. Image processing in the digital humanities - Melissa Terras 5. 3D recording and museums - Stuart Robson, Sally MacDonald, Graeme Were and Mona Hess 6. Text encoding and scholarly digital editions - Julianne Nyhan 7. Historical bibliography in the digital world - Anne Welsh 8. Open access and online teaching materials for digital humanities - Simon Mahony, Ulrich Tiedau and Irish Sirmons 9. Institutional models for digital humanities - Claire Warwick. Readership: This is an essential practical guide for academics, researchers, librarians and professionals involved in the digital humanities. It will also be core reading for all humanities students and those taking courses in the digital humanities in particular.


18

Digital Libraries and Information Access Research Perspectives

E-BOOKS & ELECTRONIC RESOURCES Building and Managing E-book Collections

Edited by G G Chowdhury and Schubert Foo


“...with such a broad range of content and very recent research included, this book would definitely be useful to librarians doing work related to digital libraries...It would also make a very appropriate textbook for an introduction to digital libraries." - Journal of Electronic Resources Librarianship

This is an authoritative and truly global exploration of current research in digital libraries.

Internationally-renowned academics discuss what has been achieved with digital libraries and what we can expect in the future through the prism of research. The increasing number of digital libraries in all sectors and the pressure of ever demanding and diverse user needs has encouraged development of user-centred interfaces, intelligent search and retrieval capabilities, effective metadata description and contents organisation. In addition to the two editors who are renowned for their works in digital library research, this collection brings together established international names in the field to analyse these developments in relation to users and information access and the future trends and challenges that practitioners will face.

Contents: Foreword - Christine L Borgman 1. Digital libraries and information access: introduction - Gobinda Chowdhury and Schubert Foo 2. The design and architecture of digital libraries - Hussein Suleman 3. Metadata and crowdsourced data for access and interaction in digital library user interfaces - Ali Shiri and Dinesh Rathi 4. Information access - Gobinda Chowdhury and Schubert Foo 5. Collaborative search and retrieval in digital libraries - Dion Hoe-Lian Goh 6. The social element of digital libraries - Natalie Pang 7. Towards socially inclusive digital libraries - Chern Li Liew 8. Users’ interactions with digital libraries - T D Wilson and Elena Maceviciute 9. Digital libraries and scholarly information: technology, market, users and usage - Jeonghyun Kim, Angel Durr and Suliman Hawamdeh 10. Digital libraries and open access - Gobinda Chowdhury and Schubert Foo 11. iSTEM: integrating subject categories from multiple repositories - Christopher C. Yang and Jung-ran Park 12. The usability of digital libraries - Sudatta Chowdhury 13. Intellectual property and digital libraries - Michael Fraser 14. Digital preservation: interoperability ad modum - Milena Dobreva and Raivo Ruusalepp 15. Digital libraries and information access: research trends - Gobinda Chowdhury and Schubert Foo. Readership: LIS students, academics and researchers interested in digital libraries and access. It is also a useful introduction to developments for those developing, managing or just starting out with digital libraries. 2002 384pp | £49.95 Paperback: 9781856044653 2001 280pp | £59.95 Paperback: 9781856045803 E-book: 9781856048644

Introduction to Digital Libraries G G Chowdhury and Sudatta Chowdhury

Digital Futures

Strategies for the Information Age Marilyn Deegan and Simon Tanner

Also of interest

Catalogue 2.0 9 Evaluating and Measuring the Value, Use and Impact of Digital Collections 22

A How-to-do-it Manual for Librarians Edited by Richard Kaplan

2012 216pp | £49.95 Paperback: 9781856048378

“...an absolute must-have for libraries seeking to expand their collections to suit the needs of the digital age, highly recommended.” - Midwest Book Review

Beginning with a short history of e-books and a review of the e-book publishing industry and its effect on library's selection and budget process, this new text provides a thorough treatment of collection development issues, including the selection process and development policies, the use of approval plans, patron-driven acquisition, and practical solutions for creating your e-book collection policies. Chapters on budgeting and licensing covers ownership versus leasing models, the differences in licensing options from the major publishers and aggregators including information on digital rights management, and strategies for success in retention, access, and budgeting.

This practical and realistic book covers all aspects of this complex area including: e-book purchasing models; file formats and publisher/aggregator e-book platforms; an examination of display devices (e-readers); best practices in cataloguing e-books to include metadata; insight on incorporating value added features such as adding excerpts from the text, book covers, and links to related resources; guidance on library web page and online catalogue access; assessment and evaluation strategies, circulation statistics, print collection selection and usage, and user satisfaction. You'll also gain valuable insight into the e-book's impact on the publishing industry, scholarly communication, and its integration into future technologies and social media. Offering multiple perspectives from electronic resource professionals at world-renowned libraries this book provides a comprehensive and well-rounded e-book education. Six practical case studies offer real world scenarios and helpful tips for implementation in a variety of settings.

Contents: PART I: E-BOOKS IN CONTEXT 1. The electronic book - beginnings to the present- Fern M Cheek and Lynda J Hartel 2. E-book publishing - a view from the industry - Meg White 3. E-book publishing - the view from the library - Nadia J Lalla 4. PART II: E-BOOKS IN DETAIL 5. E-books in public libraries - Rebecca Felkner 6. Selecting e-books - Joanne Doucette and Amy Lewontin 7. Licensing of e-books - Becky Albitz and David Brennan 8. Budgeting for e-books - Becky Albitz and David Brennan 9. Assessment and evaluation of e-book collections - Karen S Grigg | PART III: E-BOOKS IN PRACTICE 10. E-books in a high school library: Cushing Academy - Tom Corbett 11. Marketing e-books in a public library: Half Hollow Hills Community Library - Ellen Druda 12. Circulating e-book readers: Texas A&M University at Qatar - Carole Thompson 13. Changing library staffing models to manage e-collections: George Washington University - Kathe S Obrig 14. E-book access management using an ERM system: Oregon Health and Science University - Kristina DeShazo 15. Accessing and circulating e-books with e-readers: Lesley University - Marilyn Geller and Linda Roscoe. Readership: Library and information professional with an interest in e-books and their development. Library managers wishing to develop an e-book collection from scratch or for those responsible for maintaining an existing e-book collection and LIS students and those on publishing related courses. 2011 368pp | £49.95 Paperback: 9781856045728 E-book: 9781856048002


E-books in Libraries A Practical Guide

Edited by Kate Price and Virginia Havergal

“With their excellent collection of articles from known experts in the field, the editors have really brought into sharp focus what the e-book enterprise is all about.” - Program

No Shelf Required 2

Use and Management of Electronic Books Edited by Sue Polanka

2012 280pp | £49.95 Paperback: 9781856048309

“For any library manager, librarian, or library student wishing to stay well-informed on a healthy variety of e-book concerns, this book offers an excellent collection of straightforward, practical recommendations. The breadth of topics covered, as well as the candid tone set throughout, makes this an ideal choice for a library staff book club or a library school textbook.” - Library Management

With their explosive sales and widespread availability, the past few years have definitively proven that e-books are here to stay. In this sequel to her best-selling book of the same title, expert Polanka dives even deeper into the world of digital distribution.

Contributors from across the breadth of the e-book world offer their perspectives on what's happening now and what to expect in the coming months and years. Included in this invaluable resource are • Guidelines for performing traditional library processes such as cataloguing, weeding, archiving, and managing e-book accessibility for patrons with special needs • Explorations of topics such as the e-book digital divide and open-access publishing • Case studies from an array of academic, public, and school libraries, offering firsthand accounts of what works, what doesn't, and why • Discussions of the emerging model of the electronic-only library and the rich possibilities of enhanced e-books.

All librarians will want to familiarize themselves with the wealth of advice in this volume on best practices for use and management of e-books.

Contents: 1. E-books on the internet - James Galbraith 2. Student learning and ebooks - Jackie Collier and Susan Berg 3. E-books in the school library - Shonda Brisco 4. E-books in the public library - Amy Pawlowski (case study by Blaise Dierks) 5. The academic library e-book - Lindsey Schell (case study by Anne Behler) 6. Acquiring e-books - Carolyn Morris and Lisa Sibert 7. The use and preservation of e-books - Alice Crosetto 8. E-book standards - Emilie Delquié and Sue Polanka 9. The future of academic book publishing: e-books and beyond Rolf Janke.

Readership: Library and information professionals with an interest in e-books and their development. Library managers wishing to develop an e-book collection from scratch or for those responsible for maintaining an existing e-book collection. Publishers, who need to be aware of the issues faced by libraries managing e-book collections. LIS students and those on publishing related courses.

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Building an Electronic Resource Collection

19

A Practical Guide

Stuart D Lee and Frances Boyle

Also of interest

Collection Development in the Digital Age 3 Marketing Your Library’s Electronic Resources 35 Negotiating Licences for Digital Resources 14 The No-nonsense Guide to Licensing Digital Resources 13

E-LEARNING

FORTHCOMING IN 2014

Seven Steps to Effective Online Teaching Instructional Design and Strategies for Online Teaching and Learning Diane K Kovacs

April 2014 208pp | £49.95 Paperback: 9781856048330

Experienced online teacher Kovacs shares the steps that go into developing effective online instruction.

Taking readers through the process from beginning to end while thoroughly discussing the learning theories and research results behind each step, Kovacs:

• Shows how to select and apply appropriate learning principles and theories in designing online teaching and learning • Highlights specific information literacy skills that can be integrated into instructional sequences • Demonstrates how to conduct a learner needs assessment • Reviews instructional tools for distance education/web-based tutorials, courses, or workshops, and advises how to select the best one for the job at hand • Includes case studies collected from working librarians and librarian trainers to illustrate instructional strategies in the library context.

With the step-by-step guidance provided in this book, readers can formulate and provide effective online teaching as well as undertake ongoing evaluation.

Contents: 1. Developing a needs analysis/assessment and imagining instructional Goals 2. Detailing instructional analysis 3. Discovering or defining entry behaviour and learner characteristics 4. Extracting and describing performance objectives 5. Planning instructional strategies 6. Developing instructional materials 7. Formative evaluation. Readership: All librarians and teachers who teach online.


20 2010 224pp | 49.95 Paperback: 9781856046657 E-book: 9781856048729

2005 192pp | £54.95 Hardback: 9781856045353 E-book: 9781856047944 2005 256pp | £54.95 Hardback: 9781856045308 E-book: 9781856049801


Copyright and E-learning A Guide for Practitioners

FORTHCOMING IN 2014

Library Analytics and Metrics

Using Data to Drive Decisions and Services

Jane Secker

“...a useful addition to the arsenal of resources for anyone working in the copyright and e-learning arena.” - Journal of Information Literacy

Supporting E-learning

A Guide for Library and Information Managers Edited by Maxine Melling

Developing the New Learning Environment The Changing Role of the Academic Librarian

Edited by Philippa Levy and Sue Roberts

Digital Literacies for Learning Edited by Allan Martin and Dan Madigan

Also of interest

Transforming Information Literacy Using Learnercentered Teaching 24

EVALUATION & METRICS FORTHCOMING IN 2014

Web Metrics for Library and Information Professionals David Stuart

This is a practical guide to using web metrics to measure impact and demonstrate value.

The web provides an opportunity to collect a host of different metrics, from those associated with social January 2014 media accounts and web sites to more traditional 208pp | £49.95 research outputs. This book is a clear guide for Paperback: library and information professionals as to what web 9781856048743 metrics are available and how to assess and use them to make informed decisions and demonstrate value. As individuals and organisations increasingly use the web to bypass traditional publishing avenues and formats, this book provides the tools to unlock web metrics and evaluate the impact of this content. Contents: 1. Introduction to web metrics 2. Bibliometrics, webometrics and web metrics 3. Data collection tools 4. Evaluating impact on the web 5. Evaluating social media impact 6. Investigating relationships between actors 7. Exploring traditional publications in a new environment 8. Web metrics and the web of data 9. The future of web metrics and the library and information professional.

Edited by Ben Showers

This book will enable libraries to make informed decisions, develop new services and improve user experience by collecting, analysing and utilising data.

With the wealth of data available to library and information services, analytics are the key to understanding your users and your field of operations better and improving the services that you offer. This book sets out the opportunities that analytics present to libraries, and provides inspiration for how they can use the data within their systems to help inform decisions and drive services. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realise the value of their data, this will be an essential guide for librarians and information professionals. June 2014 224pp | £49.95 Paperback: 9781856049658

This volume will bring together a group of internationally recognised experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors, including:

• The role of data in helping inform decision making • Approaches to collecting, analysing and utilising data; using analytics to develop new services and improve the user experience • The opportunities of library data as ‘big data’ • The role of ‘small data’ in delivering meaningful interventions for users; practical advice on managing the risks and ethics of data analytics • How analytics can help uncover new types of impact and value for institutions and organisations.

Contents: 1. Introduction: getting the measure of analytics Ben Showers 2. Data big and small - Ben Showers 2.1. The power of small data - Rufus Pollock 2.2. Library data as big data - TBC 3. Library analytics: realising the power of data - Ben Showers 3.1. Building and analytics toolkit for the Harvard Library - Kim Dulin and Carli Spina 3.2. Library Analytics and Metrics Project (LAMP) - Ben Showers 3.3/ Developing recommendation and personalization services at the Open University Richard Nurse 4. Qualitative user-centred metrics - Ben Showers 4.1. Visitors and residents: mapping online behaviours and motivations - Lynn Conway and Dave White 4.2. Library ethnography and the development of new library services Donna Lanclos 5. Uncovering new narratives and impact - Ben Showers 5.1. Library impact data - Graham Stone 5.2. The Library Cube - Brian Cox and Margie Jantti 5.3. Retention, student success and academic engagement: University of Minnesota case study - Kate Peterson, Kristin Mastel and Shane Nackerud 6. Social media and web analytics - Ben Showers 6.1. Library web analytics - David Stuart 6.2. Museum social web analysis - INTK 6.3. Measuring culture online Jane Finnis 7. Understanding and managing the risks of analytics - Ben Showers 7.1. Managing the risks of analytics - David Kay and Naomi Korn 7.2. Legal and ethical challenges of user data - John King 8. Conclusion: a data-driven future? Readership: Librarians and library directors interested in developing a data-driven approach to their service provision and decision making, and to those involved in the delivery and development of services, management of library systems and infrastructure as well as those who liaise with students and researchers. Students on library and information science courses will find this a useful tool. The book will also be of relevance to those managers and practitioners in other cultural heritage sectors such as museums, archives and galleries.



Readership: This book will provide a practical introduction to web metrics for a wide range of library and information professionals, from the bibliometrician wanting to demonstrate the wider impact of a researcher's work than can be demonstrated through traditional citations databases, to the reference librarian wanting to measure how successfully they are engaging with their users on Twitter. It will be a valuable tool for anyone who wants to not only understand the impact of content, but demonstrate this impact to others within the organization and beyond.


21 2ND EDITION

FORTHCOMING IN 2015

Altmetrics

A Practical Guide for Librarians, Researchers and Academics

Sharon Markless and David Streatfield

Edited by Andy Tattersall, Sheffield University, UK

New methods of scholarly communication and dissemination of information are having a huge impact on how academics and researchers build February 2015 224pp | £49.95 profiles and share research. This groundbreaking Paperback: and highly practical guide looks at the role that 9781783306105 library and information professionals can play in facilitating these new ways of working and demonstrating impact and influence. Discover how altmetrics – alternative metrics for measuring scholarly impact, from social networks such as Twitter and blogs to online platforms such as Mendeley, ResearchGate and Altmetrics.org – can be applied in an academic setting to improve research output and reach. Drawing on the expertise of leading altmetric innovators and the LIS professionals using their tools, this book will empower librarians, researchers and academics to develop the skills and knowledge needed to introduce and support altmetrics within their own institutions.

Contents: 1. Introduction to altmetrics - Andy Tattersall 2. Road map: from web 2.0 to altmetrics - Andy Tattersall 3. Metrics of the trade: where have we come from? Andrew Booth 4. The rise of altmetrics - Euan Adie 5. Alt meets metrics - William Gunn 6. The evolution of library metrics - Ben Showers 7. Resources and tools 7.1. Building academic networks 7.2. Using sound and vision to promote scholarly output 7.3. Profile building and content hosting 7.4 .Tools for measurement - Andy Tattersall 8. Appmetrics: improving impact on the go - Claire Beecroft 9. The connected academic: implementing altmetrics within your organization 9.1. Getting the horse to water 9.2. Staying on track - Andy Tattersall 10. What lies ahead? how metrics might be measured in the future - Andy Tattersall in discussion with experts 11. Conclusion - Andy Tattersall. Readership: Library and information professionals working higher education, research bodies, government bodies and charities; researchers, academics, higher education leaders and strategists. FORTHCOMING IN 2014

Demonstrating Value in Digital Libraries Redefining Success

Edited by Alison Mackenzie and Lindsey Martin, Both at Edge Hill University, UK

November 2014 224pp | £49.95 9781783300112

• • • • •

This new book answers the following questions to determine how we measure value in 21st century library services:

• Who determines the criteria for measuring value? • What Frameworks exist as means of organising approaches and What are the approaches taken to measure value? What are the approaches taken to measure value? How are the values embedded/ promoted/marketed Who determines the criteria for measuring value? What Frameworks exist as means of organising approaches and evidence?

Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.


Evaluating the Impact of Your Library About the previous edition:


“It is a real pleasure to review a book which, to coin a phrase, does exactly what it says on the tin. Its aim is to enable the reader to undertake impact evaluation of their library service and it delivers this handsomely.” – Library Review

Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning.

The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Contents: PART 1: THE CONTEXT 1. The demand for evidence 2. Getting to grips with impact 3. The research base of this work PART 2: EVALUATING IMPACT 4. Putting the impact into planning 5. Getting things clear: objectives 6. Success criteria and impact indicators: how you know you are making a difference 7. Making things happen: activities and process indicators 8. Thinking about evidence 9. Gathering and interpreting evidence 10. Taking stock, setting targets and development planning PART 3: THE BIGGER PICTURE 11. Doing national or international evaluation 12. Where do we go from here?

Readership: Practising library and information service managers and policy makers in the field, LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally. It will also be of interest to people engaged in professional education in the field as lecturers or students. FORTHCOMING IN 2015

Delivering Impact and Sustainability for Digital Content Simon Tanner, King’s College London, UK

Measuring the impact of digital content and how it affects the various benefiting communities will lead to improved evidence-based decision making and sustainability planning in organisations and by national policy makers and funders. Part One of this February 2015 240pp | £49.95 book debates the key issues driving sustainability Paperback: and investigates the pressures on assessing and 9781856049320 delivering impact. It sets these in the context of a changing digital landscape beset by disruptive technologies and economic uncertainty. The book considers the role of value in memory organisations and how they reach value judgments for digital content and how their stakeholders respond. Part Two provides the reader with a complete Balanced Impact Value Model (BIVM) for demonstrating that impact is delivered by digital resources. The model is presented in five clear stages supported by a comprehensive set of methods, tools and case studies/scenarios.

Contents: 1. Introduction 2. Measuring impact for success and sustainability 3. Review of the state of the art of impact assessment 4. A balanced approach: the four perspectives 5. Benefiting stakeholders 6. Modes of cultural value 7. The Balanced Impact Value Model 8. BIVM Stage 1: Context 9. BIVM Stage 2: Design and planning 10. BIVM Stage 3: Implementation 11. BIVM Stage 4: Outcomes and results evaluated through the four perspectives 12. BIVM Stage 1: Review and respond 13. Case studies 14. Using impact assessment for sustainability 15. Conclusions. Readership: Information professionals, policy makers and funding bodies in libraries, museums, archives and media-based memory organisations.


22

Evaluating and Measuring the Value, Use and Impact of Digital Collections

Changing Roles and Contexts for Health Library and Information Professionals

Edited by Lorna Hughes



“Evaluating value and impact is the Holy Grail for all involved in the provision of information. How do we know that we are making a difference? This book attempts to answer the question in a series of independently written but structured chapters covering the range of issues across the libraries, museums and archives sectors. The chapters form in effect a series of examples of how different institutions and sectors have approached digitisation, attempted to evaluate them and seek to enhance their value.” - Managing Information

Measuring Library Performance Principles and Techniques Peter Brophy

HEALTH / MEDICAL LIBRARIES

Using Web 2.0 for Health Information

Edited by Paula Younger and Peter Morgan


“The collaborative potential of innovations such as blogs, wikis and RSS feeds could revolutionise health information. Looking at what has been achieved so far allows us to think about what we can do in the future. This is valuable reading for those who are wondering where there place is in the brave new world of web 2.0” - Information World Review

Edited by Alison Brettle and Christine Urquhart 2011 224pp | £54.95 Paperback: 9781856047401 E-book: 9781856049030

This edited collection examines the evolving role of health professionals and explores the role they play in the context of where they work. It aims to encourage and inspire health information professionals worldwide to take on new opportunities and ensure their continued development and recognition as valuable assets in the changing health care environment. It covers: providing information; facilitating access to information and managing knowledge; building capacity; undertaking research and evaluation; supporting research and practice; exploiting technology; and evidence-based practice.

Contents: Overview – Alison Brettle and Christine Urquhart PART 1: CONTEXT 1. The changing context of health for library and information professionals – Christine Urquhart and Suzanne Bakker 2. Changes in information generation and use – Jenny Turner and Louise Goswami, Neil Ford, Sue Lacey Bryant and Christine Urquhart 3. Changing technology to meet clinicians’ information needs – Nicholas R. Hardiker, Joanna Dundon and Jessie McGowan 4. The influences of governance, consumers and evidence-based practice – Gareth Lawrence, Alison Yeoman, Alison Brettle and Prudence Dalrymple PART 2: ROLES 5. Skills, competencies and knowledge – Christine Urquhart 6. The librarian as information provider and educator – Pat Spoor and Debra Thornton 7. The librarian who analyses information and manages knowledge – Christine Urquhart 8. The librarian within research and evidence-based practice – Alison Brettle 9. The librarian as decision maker – Jackie Cheeseborough Conclusion – Christine Urquhart and Alison Brettle. Readership: Information workers and other health professionals, and students on librarianship and information studies courses.

Understanding Healthcare Information Lyn Robinson

This book draws together international case studies and blends practical insights, theory and reflective approaches to offer a cohesive overview of how web 2.0 is already changing health and medical information work.

Contents: PART 1: THE BASICS 1. Health information: an overview - Peter Morgan and Paula Younger 2. Web 2.0 in healthcare information: an overview Paula Younger PART 2: WEB 2.0 AND THE IMPLICATIONS FOR HEALTH INFORMATION 3. Emerging technologies in health, medical and nursing education - Patricia Anderson 4. Supporting learners via web 2.0 - Laura Cobus-Kuo 5. Supporting research - Chris Mavergames 6. Crowdsourcing: the identification of content suitable for the developing world - Jon Brassey 7. Supporting patient needs: an overview of the potential role of web 2.0 in patient and consumer information - Paula Younger 8. Some ethical and legal considerations in the use of Web 2.0 - Peter Morgan PART 3: WEB APPLICATIONS IN HEALTH INFORMATION PROVISION: SOME PRACTICAL EXAMPLES 9. Web 2.0 in health libraries - Pip Divall 10. RSS (Really Simple Syndication): helping faculty and residents stay up to date - Thane Chambers, Dale Storie and Sandy Campbell 11. Using mashups in health information provision - Jukka Englund 12. Twitter in a hospital library - Hannah Prince 13. Using web 2.0 to facilitate staff development Andrew Booth, Anthea Sutton and Andy Tattersall PART 4: THE FUTURE 14. Web 3.0 and health librarians: what does the future hold? - Allan Cho and Dean Giustini 15. Conclusion - Paula Younger. Readership: Information workers and other health professionals, and students on librarianship and information studies courses.

“Recommended reading if you're wondering where we're going as a profession, the text is a valuable contribution to the professional literature.” - Consumer Connection, Medical Library Association

Series: Foundations of the Information Sciences


"This is highly recommended for any academic or medical library." - Collection Building Contents: 1. The healthcare information domain 2. History of healthcare and its information environment 3. Producers and users of healthcare information 4. Healthcare information organization 5. Healthcare information sources, services and retrieval 6. Healthcare Information and knowledge management.

Readership: Information workers and other health professionals, and students on librarianship and information studies courses. 2004 368pp | £54.95 Hardback: 9781856044790

Exploiting Knowledge in Health Services

Edited by Graham Walton and Andrew Booth

Stay informed



INFORMATION LITERACY FORTHCOMING IN 2014 2ND EDITION

23 NEW

4TH EDITION

Teaching Information Skills

Phil Bradley

Theory and Practice

About the previous edition:

Jo Webb, De Montfont University, UK and Chris Powis, University of Northampton, UK This fully updated edition of the bestselling textbook shows librarians how to empower their library users and teach information skills.

Informed by best teaching practice and contemporary learning theories, the text covers both the theory and practice of library instruction. Each chapter has two parts: a section explaining the principles of learning and teaching, followed by a section analysing successful learning and teaching activities, rooted in personal experience. October 2014 240pp | £49.95 Paperback: 9781856049498

The book draws best practice examples and brand new case studies from a broad range of sectors and organizations. Each of the main chapters is based around one of the key elements of successful learning and teaching, specifically applied to the LIS context. New and expanded topics for this edition include discussion of distance learning and technology-enabled learning, and when and how to buy-in commercial services to support your teaching.

Contents: 1. Learners and learning styles 2. Motivating learners 3. Auditing: finding out what you learners need 4. Planning a learning experience 5. Delivery: tools, techniques and approaches 6. Assessment 7. Feedback and evaluation 8. Building a teaching team 9. Conclusions and the future. Readership: Library and information professionals in all contexts who have to instruct others - either students or colleagues - as part of their job and students of LIS. FORTHCOMING IN 2014

Metaliteracy

Reinventing Information Literacies to Empower Learners

Thomas P. Mackey, SUNY, USA and Trudi E Jacobson, University at Albany, USA

Information literacy thought leaders Thomas Mackey and Trudi Jacobson build a persuasive April 2014 case ‘that information literacy needs to be far more 250pp | £49.95 inclusive than its traditional conception. The IL Paperback: knowledge and skills that have customarily been 9781783300129 taught involve locating, accessing, evaluating, and using information, but information primarily in text formats. It has been generally assumed that these sources of information emanate from entities that would be considered publishers, often traditional book and periodical publishers. However, the internet, web 2.0, mobile applications, and social media environments have dramatically altered the situation.’

Expert Internet Searching “…a wonderfully informative book.” - Online Information Review

2013 288pp | £49.95 Paperback: 9781856046053

The highly anticipated new edition of Phil Bradley’s essential guide to internet search (formerly titled The Advanced Internet Searcher’s Handbook) is here.

This no-nonsense handbook will give you the tools to find the information that you need more quickly and effectively than ever before. Since the last edition was published internet search has changed dramatically, with both the amount of information to be found online and the diversity of tools to unlock it expanding exponentially. This new edition, rewritten from scratch, gives readers the information and guidance they need to choose the right search tools and strategies for each information need. From searching social media effectively to tracking down an expert or a news story, and from searching by image to searching multimedia, Bradley introduces the best search engines and tools and explains how to get the most out of them. Whether you are a casual searcher or an expert information retriever, you will find information on a wide variety of search engines that you’ve never tried before and lists of tools and resources that will make you an even better searcher than you already are.

Contents: 1. An introduction to the internet 2. An introduction to search engines 3. The Google experience 4. Other free-text search engines 5. Directory- and category-based search engines 6. Multi- and meta-search engines 7. Social media search engines 8. Visual searching 9. Finding people 10. People-based resources 11. Academic and other specialized search engines 12. News-based search engines 13. Multimedia search engines 14. Hints and tips on better searching with sample search examples 15. Search utilities and resources to make life easier 16. The future of search. Readership: This book will be an invaluable guide for anyone searching the internet for information, whether you are taking your first steps or are becoming more expert. Those teaching others how to search the internet efficiently will find suggestions and strategies and an eloquent rebuttal of the claim that ‘it’s all on Google’.

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Metaliteracy will help readers understand that ‘media literacy, visual literacy, digital literacy, and a host of other specific literacies are critical for informed citizens in the twenty-first century. IL needs to be reframed to encompass these literacies, and this conception of IL will have a dramatic effect of how it is taught and what students learn.’ Contents: Foreword – Sheila Corrall 1. Developing a metaliteracy framework to promote metacognitive learning 2. Metaliteracy in the open age of social media 3. Metaliteracy as an integrated model of related literacies 4. Global trends in emerging literacies 5. Survey of the field: from theoretical frameworks to praxis 6. The evolution of a dedicated information literacy course toward metaliteracy 7. Exploring digital storytelling from a metaliteracy perspective. Readership: Librarians, information professionals and LIS students.


24 NEW

Rethinking Information Literacy

Going Beyond Google Again

A Practical Framework for Supporting Learning

Strategies for Using and Teaching the Invisible Web

Edited by Jane Secker and Emma Coonan

Jane Devine and Francine Egger-Sider, both at LaGuardia Community College, USA

The invisible web is growing – but users’ knowledge and awareness of it isn’t. This highly September 2013 practical guide focuses on strategies and teaching 224pp | £49.95 tools for getting more out of the ‘deep’ or ‘invisible’ Paperback: web, enabling students and users to tap into the 9781856048385 wealth of material that isn’t to be found on Google or other mainstream search engines. This book builds upon the authors’ previous well respected book, Going Beyond Google, which placed teaching the invisible web into information literacy programmes. Going Beyond Google Again expands on the teaching foundation laid in the first book and continues to document the invisible web’s existence and evolution, and suggests ways of teaching students to use it.

Contents: PART 1: WHAT IS THE INVISIBLE WEB NOW? 1. The invisible web today 2. Studies of information-seeking behaviour PART 2: HOW WILL THE INVISIBLE WEB MAKE STUDENTS BETTER RESEARCHERS? 3. Teaching the invisible web: a survey of theory and practice 4. How to make students better researchers: The invisible web in teaching 5. Teaching resources PART 3: TOOLS FOR MINING THE INVISIBLE WEB AND A LOOK INTO ITS FUTURE 6. Looking inside the invisible web: a sampler 7. The future of the invisible web and its implications for teaching. Readership: Librarians, teachers and LIS lecturers will find ample support, research and resources to take students beyond the limitations of traditional web searching. Students and researchers will find new tools and techniques to unlock the power of the invisible web and go even further beyond Google.

Transforming Information Literacy Using Learner-centered Teaching Joan R Kaplowitz

“...a must-have for anyone who teaches information literacy in any sector for any amount of time.” - Managing Information

This indispensable new book has everything you need to help you incorporate learner-centred teaching (LCT) into information literacy instruction (ILI), combining important grounding in the discipline with usable instructions and tips. Collaboration, participation, and responsibility are emphasized. You get first-hand information on the transition to learner-centred teaching through author Joan Kaplowitz's own experience, as well as real-life examples from instructors in the field who support the learnercentred teaching model. 2012 276pp | £49.95 Paperback: 9781856048354


“…an essential purchase for anyone involved in supporting learning and information skills.” - Libfocus

A vision for the future of information literacy teaching.

Based on groundbreaking research, undertaken by the authors as part of the prestigious Arcadia Programme at Cambridge University, this presents a new and dynamic information literacy curriculum developed for the 21stcentury information professional.

The curriculum adopts a broad definition of information literacy that encompasses social as well as academic environments and situates IL as a fundamental attribute of the discerning scholar and the informed citizen. It seeks to address in a modular, flexible and holistic way the developing information needs of students entering higher education over the next five years. Interweaving the authors' research and the reflections of internationally-recognised experts from the library, education and information literacy sectors, it illustrates how and why this new curriculum will work in practice.

Contents: 1. Transition from school to higher education - Sarah Pavey 2. Becoming an independent learner - Geoff Walton and Jamie Cleland 3. Developing academic literacies - Moira Bent 4. Mapping and evaluating the information landscape - Clare McCluskey 5. Resource discovery in your discipline Isla Kuhn 6. Managing information - Elizabeth Tilley 7. The ethical dimension of information - Lyn Parker 8. Presenting and communicating knowledge - Andy Priestner 9. Synthesizing information and creating new knowledge - Emma Coonan 10. The social dimension of information - Helen Webster Afterword: ‘Ownership is a flawed concept’ - Katy Wrathall Conclusion. Readership: Any librarian involved in teaching information literacy and LIS students, researchers and academics.

Facet e-books


Contents: Foreword - Lynn D Lampert PART I: FINDING OUT ABOUT LEARNER-CENTRED TEACHING 1. What is learner-centred teaching? 2. How will you know learner-centred teaching when you see it? 3. Where did learnercentred teaching come from? PART II: PLANNING FOR LEARNER-CENTRED TEACHING 4. What will learners do? - learner-centred teaching methods assessment 5. How will learning be measured? - learner-centered PART III: APPLYING LEARNER-CENTRED TEACHING IN PRACTICE 6. Creating the faceto-face learner-centred experience 7. Creating the online learner-centred experience 8. Creating the blended learner-centred experience - a case study in transformation 9. Learner-centred teaching in action - vignettes from the field PART IV: SUMMING IT ALL UP 10. Where do we go from here? Readership: Librarians, information professional professionals, and students on librarianship and information studies courses.


Information Literacy Beyond Library 2.0

Teaching Information Literacy Online Edited by Thomas P Mackey and Trudi E Jacobsen

Edited by Peter Godwin and Jo Parker

“...a valuable contribution to the literature on IL practice in the Web 2.0 world and beyond.” - Journal of Information Literacy


This new book picks up where the best-selling Information Literacy meets Library 2.0 left off. In the last three years the information environment has changed dramatically, becoming increasingly dominated by the social and the mobile.

This new book asks where we are now, what is the same and what has changed, and, most crucially, how do we as information professionals respond to the new information literacy and become a central part of the revolution itself? Divided into three distinct sections, Part I explores the most recent trends in technology, consumption and literacy, while Part II is a resource bank of international case studies that demonstrate the key trends and their effect on information literacy and offer innovative ideas to put into practice. Part III assesses the impact of these changes on librarians and what skills and knowledge they must acquire to evolve alongside their users.

Contents: Introduction - Peter Godwin PART 1: RECENT DEVELOPMENTS IN INFORMATION LITERACY AND LIBRARY 2.0 1. Library 2.0: a retrospective Peter Godwin 2. Information literacy and library 2.0: an update - Peter Godwin 3. The story so far: progress in web 2.0 and information literacy - Peter Godwin 4. The changing web: sites to social - Phil Bradley and Karen Blakeman 5. web 2.0: from information literacy to transliteracy - Susie Andretta 6. Informed learning in online environments: supporting the higher education curriculum beyond web 2.0 - Hilary Hughes and Christine Bruce PART 2: CASE STUDIES 7. Reinventing information literacy at UTS Library - Sophie McDonald and Jemima McDonald 8. Using games as treatments and creative triggers: a promising strategy for information literacy - Susan Boyle 9. Changing the conversation: introducing information literacy to a generation of smartphone users - Kristen Yarmey 10. Tweets, texts and trees - Andrew Walsh 11. Referencing in a 2.0 world - Stacey Taylor 12. Moving information literacy beyond library 2.0: multimedia,multi-device, point-of-need screencasts via the Animated Tutorial Sharing Project - Carmen Kazakoff-Lane 13. Informed cyberlearning: a case study - Hilary Hughes 14. An online course on social media for student librarians: teaching the information skills and literacies of social media - Dean Giustini 15. Transliteracy and teaching what they know - Lane Wilkinson 16. ANCIL: a new curriculum for information literacy: case study - Jane Secker and Emma Coonan 17. TeachMeet: librarians learning from each other - Niamh Tumelty, Isla Kuhn and Katie Birkwood PART 3: WHAT IT MEANS FOR INFORMATION PROFESSIONALS 18. Helping the public online: web 2.0 in UK public libraries - Helen Leech 19. Change has arrived at an iSchool library near you - Judy O’Connell 20. Information literacy: a path to the future Peter Godwin 21. Thoughts about the future - Peter Godwin 22. Last word: information literacy beyond library 2.0 - Peter Godwin. Readership: Library and information practitioners and policy makers with responsibility for developing and delivering information literacy programmes to their users and students of library and information studies particularly for modules relating to literacy, information behaviour and digital technologies. 2008 200pp | £54.95 Hardback: 9781856046374 E-book: 9781856048668

Information Literacy Meets Library 2.0 Edited by Peter Godwin and Jo Parker



25

2011 226pp | £49.95 Paperback: 9781856047678

“Mackey and Jacobson have assembled a veritable bible on how to do it right by providing eight original models of IL best practices and successful online implementations.” - Library Journal

A Guide to Teaching Information Literacy 101 Practical Tips

Helen Blanchett, Chris Powis and Jo Webb 2011 272pp | 49.95 Paperback: 9781856046596 E-book: 9781856048767

“...this is an essential book for those new to teaching information literacy, and a useful addition to the collection of experienced practitioners. It is certainly one to which I will return in the future.” - Journal of Information Literacy

Improving Students' Web Use and Information Literacy A Guide for Teachers and Teacher Librarians James E Herring 2010 160pp | £49.95 Paperback: 9781856047432 E-book: 9781856048811

2ND EDITION

2001 224pp | £54.95 Paperback: 9781856043793

“This should be added to everyone’s professional bookshelf and their library collections for others to access. More than one would be preferable in a school library so that those keen staff members who have been inspired by their teachers can take it, digest it and use it.” – Access

A Guide to Finding Quality Information on the Internet

Selection and Evaluation Strategies Alison Cooke

Also of interest

Seven Steps to Effective Online Teaching 19

Facet e-books



26

INFORMATION POLICY & ETHICS

Information Policies and Strategies

FORTHCOMING IN 2014

Information Ethics

Ian Cornelius

Reflection and Practice

David McMenemy, University of Strathclyde, UK A practical, comprehensive guide to ethical issues in library and information work.

The book considers the over-arching ethical concepts impacting on all library and information July 2014 professionals and will be of interest to both 256pp | £49.95 practitioners and students. Practical guidance to Paperback: ethical dilemmas is provided through discussion of 9781856049399 international real-world examples of actual ethical situations throughout the text. A resource guide and suggestions for further reading are provided and model policies that can be used by practitioners to support ethical practice are included as appendices.

Contents: 1. Introduction: ethics and the library and information professional 2. Information ethics: figures and philosophies 3. Professional associations and professionalism 4. Freedom of access and expression 5. Understanding user needs 6. Protection of ideas and the cultural record 7. Information ethics and democracy 8. Managing technology 9. Conclusions 10. Further reading 11. Model AUPs 12. Model stock development policies 13. Model diversity policies 14. Model mission statements.

2010 224pp | £49.95 Paperback: 9781856046770 E-book: 9781856048637 2008 224pp | £59.95 Paperback: 9781856046206 E-book: 9781856049931

Alan MacLennan, Robert Gordon University, UK

May 2014 192pp | £49.95 Paperback: 9781856049405

This comprehensive textbook discusses the legal, organisational and ethical aspects of information governance, assurance and security and their relevance to all aspects of information work.

In an information economy, good governance is key to ensuring information is managed efficiently and securely. Because of increasing concerns regarding access to information and the consequences of misuse of information, there is a growing body of legislation worldwide which applies to the collection, storage, use and disposal of information. There is also a growing concern regarding the ethical use of information, and pressure on those handling information to be able to demonstrate that their handling of information meets ethical standards. This book draws these strands together to present information governance as the key to the successful integration of the information professions with the organisations which they serve, with interests of the individual, and with society at large.

From the researcher who is responsible for ethical practices in the gathering, analysis, and storage of data, to the reference librarian who must deliver unbiased information; from the records manager who must respond to information requests, to the administrator handling personnel files, this book will equip practitioners and students alike to implement good information governance practice in real-world situations.

Contents: 1. Introduction: information as an asset 2. The laws and regulations 3. Data quality management 4. Dealing with threats 5. Security, risk management and business continuity 6. Frameworks, policies and ethics: how it all fits together.

Readership: LIS students taking information management and information governance courses, information professionals with an advisory or gatekeeping role in information governance within an organisation.

The Non-legal Professional's Guide Alan Stead

Innovations in Information Retrieval

Perspectives for Theory and Practice

Edited by Allen Foster and Pauline Rafferty

FORTHCOMING IN 2014

Reducing Risk, Promoting Policy

Information Rights in Practice

INFORMATION RETRIEVAL

Readership: LIS professionals, students and researchers.

Information Governance and Assurance

“I would recommend the book to most of the academic libraries as long as they have any programme in political, social science or humanities.” - Information Research


“...an invaluable starting point for undergraduate and graduate information science students looking for ideas for essay and research topics, and also as an illustration of how to write good literature reviews. There must be around 500 or more papers cited in total, and anyone in the IR community and many in enterprise search would benefit from the insights provided by the authors. Definitely a fivestar rating.” – Ariadne

This book introduces and contextualizes new developments in information retrieval and looks at supporting research, the debates, theories and issues. Contributed by an international team of experts, each authored chapter provides a snapshot of changes in the field, as well as the importance of developing innovation, creativity and thinking in IR practice and research.

Contents: Foreword - Ina Fourie Introduction - Allen Foster and Pauline Rafferty 1. Encountering on the road to Serendip? Browsing in new information environments - David Bawden 2. Classiﬁcation revisited: a web of knowledge Aida Slavic 3. Approaches to ﬁction retrieval research: from theory to practice? Anat Vernitski and Pauline Rafferty 4. Music information retrieval research - Charlie Inskip 5. Folksonomies, social tagging and information retrieval - Isabella Peters 6. Digital information interaction as semantic navigation - Richard Kopak, Luanne Freund and Heather L. O’Brien 7. Assessing web search engines: a webometric approach - Mike Thelwall. Readership: LIS professionals, researchers and students, and for all those interested in the future of information retrieval.

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Interactive Information Seeking, Behaviour and Retrieval Edited by Ian Ruthven and Diane Kelly


“This book is a must if one is a student or researcher new to information science and, in particular, to information retrieval (IR) interaction and multimedia research.” - Journal of the American Society for Information Science and Technology

Information retrieval (IR) is a complex human activity supported by sophisticated systems. Information science has contributed much to the design and evaluation of previous generations of IR system development and to our general understanding of how such systems should be designed and yet, due to the increasing success and diversity of IR systems, many recent textbooks concentrate on IR systems themselves and ignore the human side of searching for information. This book is the first text to provide an information science perspective on IR and, uniquely, it covers the entire spectrum of information retrieval.

Contents: Foreword - Tefko Saracevic 1. Interactive information retrieval: history and background - Colleen Cool and Nicholas J Belkin 2. Information behavior and seeking - Peiling Wang 3. Task-based information searching and retrieval - Elaine G Toms 4. Approaches to investigating information interaction and behaviour Raya Fidel 5. Information representation - Mark D Smucker 6. Access models Edie Rasmussen 7. Evaluation - Kalervo Järvelin 8. Interfaces for information retrieval - Max Wilson 9. Interactive techniques - Ryen W White 10. Web retrieval, ranking and personalization - Jaime Teevan and Susan Dumais 11. Recommendation, collaboration and social search - David M Nichols and Michael B Twidale 12. Multimedia: behaviour, interfaces and interaction - Haiming Liu, Suzanne Little and Stefan Rüger 13. Multimedia: information representation and access - Suzanne Little, Evan Brown and Stefan Rüger. Readership: LIS students and professionals. THIRD EDITION

Introduction to Modern Information Retrieval G G Chowdhury

2010 528pp | £49.95 Paperback: 9781856046947

INFORMATION SCIENCE / LIBRARY SCIENCE NEW

6TH EDITION

Contents: 1. Basic concepts of information retrieval systems 2. Database technology 3. Bibliographic formats 4. Cataloguing and metadata 5 Subject analysis and representation 6. Automatic indexing and file organization 7. Vocabulary control 8. Abstracts and abstracting 9. Searching and retrieval 10. Users of information retrieval 11. User-centred models of information retrieval 12. User interfaces 13. Evaluation of information retrieval systems 14. Evaluation experiments 15. Online and CD-ROM information retrieval 16. Multimedia information retrieval 17. Hypertext and markup languages 18. Web information retrieval 19. Natural language processing and information retrieval 20. Natural language processing applications in information retrieval 21. Citation analysis and information retrieval 22. Information retrieval in digital libraries 23. Trends in information retrieval. Readership: Students of library and information studies and information practitioners wishing to brush up on their skills and keep up to date with the latest techniques.

Also of interest

Discovering, Retrieving and Managing Digital Cultural Objects 16

The Information Society

A Study of Continuity and Change

John Feather, Loughborough University, UK

2013 240pp | £49.95 Paperback: 9781856048187

“There are very few books in the field of LIS publishing that can be said to be essential, but it is fair to say that The Information Society has been, since its first edition, one of them...the book continues to provide the definitive overview of the information society in an informed, thoughtful and insightful way…This book is a must buy for students on any undergraduate or postgraduate information course; it literally paints the picture of the macroenvironment in which we work and live, and offers a thought-provoking foray into the ethical dimensions the information society provides. Highly recommended.” - HEA-ICS

Set against a broad historical backdrop, The Information Society explores the information revolution that continues to gather pace, as the understanding and management of information becomes even more important in a world where data can be transmitted in a split second. This latest edition of this standard work has been fully updated to take account of the changing landscape and technological developments since 2008. Contents: PART 1: THE HISTORICAL DIMENSION 1. From script to print 2. Mass media and new technology PART 2: THE ECONOMIC DIMENSION 3. The information market-place 4. Access to information PART 3: THE POLITICAL DIMENSION 5. Information rich and information poor 6. Information, the state and the citizen PART 4: THE INFORMATION PROFESSION 7. The information profession: A domain delineated 8. Afterword: An information society?

Readership: All information professionals and students on courses in information, librarianship and communications studies, where an understanding of the nature of the information society is an essential underpinning of more advanced work.

Information 2.0

“Chowdhury provides a good understanding of where much of our current systems have come from … this book would be a good resource for a basic information retrieval course.” - College & Research Libraries

Unique in its scope, this essential textbook covers the whole spectrum of information storage and retrieval.

27

New Models of Information Production, Distribution and Consumption Martin De Saulles

2012 160 pp | £49.95 Paperback: 9781856047548

“Overall, this book provides a succinct overview of the last 20 years of technological development and would be a suitable read for information science students or young professionals. It explores how the landscape has changed, what the driving factors are, and how this transformation has influenced information providers, creators and users.” - Journal of Librarianship and Information Science

Covering every aspect of the new digital information environment from iPads and e-books to the future of information and how it will be controlled, this landmark textbook provides a comprehensive and cutting-edge guide to what's happening, why and how information professionals can have a pivotal role in this new landscape.

Contents: 1. New models of information production 2. New models of information storage 3. New models of information distribution 4. New models of information consumption 5. Conclusion.

Readership: This is an essential textbook for students taking courses in library and information science, publishing and communication studies; with particular relevance to core modules exploring the information society. It's also an indispensable guide for academics and practitioners who need to get to grips with the new information environment.


28 NEW SERIES

iResearch

Series Editor: G G Chowdhury, Professor in Information Science and Head, Department of Mathematics & Information Sciences, Northumbria University, UK This peer-reviewed monograph series supports the vision of the iSchools and creates authorative sources information for research and scholarly activities in information studies. Each book in the series addresses a specific aspect or emerging topic of information studies and provides a state-of-the-art review of research in the chosen field and address the issues, challenges and progress of research and practice. The series is overseen by an editorial board and each title is edited by recognized experts in the field and peer-reviewed by members of the board. Editorial Board

Peter Willett, iSchool, University of Sheffield, UK

Ian Ruthven, Head, Computer and Information Sciences Department, Strathclyde, UK

Dorothy Williams, Director, Institute for Management Governance and Society (IMAGES) Research Institute, Robert Gordon University, UK Harry Bruce, Dean, iSchool, University of Washington, USA

Jonathan Furner, Department of Information Studies (iSchool), UCLA, USA Edie Rasmussen, Head of Research, iSchool, University of British FORTHCOMING IN 2014

Digital Information Design and Access

Columbia, Canada

Michael Seadle, Dean, iSchool, Humboldt University, Berlin, Germany Fabio Crestani, Deptartment of Computer Science, University of Lugano, Switzerland

Schubert Foo, Associate Dean, College of Arts and Social Sciences, Nanyang Technological University, Singparore Shigeo Sugimoto, GSLIS, University of Tsukuba, Japan

FORTHCOMING IN 2014

Cultural Heritage Information Access and Management

Editors t.b.c.

Edited by Ian Ruthven, University of Strathclyde, UK and G G Chowdhury, Northampton University, UK

A comprehensive view of digital information design technologies, tools, indexing and access. December 2014 360pp | £95.00 Hardback: 9781856049368

The book is organised around three themes:

• Design and architecture of digital information systems and services. • Knowledge organization and indexing • Access to digital information.

Each chapter in the book provides a review of the specific area and is cross-referenced with other chapters of the book to provide a comprehensive view of the topic.

Readership: Academics, researchers, students and practitioners of information science.

A comprehensive account of research in digital cultural heritage.

Recent developments in the ICT, web and mobile technologies have significantly boosted research and development activities aimed at the creation and management of digital cultural heritage resources. Managing digital cultural heritage involves a number of challenges ranging from the digitization of cultural heritage objects and artefacts to various knowledge organization challenges that include metadata, indexing and retrieval, and various user and social challenges such as information seeking and retrieval in the context of cultural heritage, digital divide and social inclusion, social and legal policy issues, and moreover long term access and sustainability issues . Beginning with an overview of different information management issues and challenges associated with cultural heritage information, this book provides an account of research in digital cultural heritage focusing particularly on the knowledge organization, access, users and usability issues digital cultural heritage information systems and services. September 2014 360pp | £95.00 Hardback: 9781856049306

Contents: 1. Introduction: cultural Heritage: information management issues and challenges - G G Chowdhury and Ian Ruthven 2. Cultural heritage information: politics and policies - Rachel Bruce and Stuart Dempster 3. Cultural heritage information: artefacts and technologies - Melissa Terras 4. Managing cultural heritage: information systems architecture, indexing and access - Lighton Phiri and Hussein Suleman 5. Cultural heritage information users - Claire Warwick 6. Digital humanities and digital cultural heritage (alt-history and future directions) Chris Alen Sula 7. A framework for classifying and comparing interactions in cultural heritageinformation systems - Julianne Stiller and Vivien Petras 8. Semantic access and exploration in cultural heritage digital libraries - Ali Shiri 9. Users and usability studies of Europeana – Sudatta Chowdhury and Milena Dobreva 10. Managing cultural heritage information: the PATHS project - Paul Clough 12. Trends in cultural heritage information management research - G G Chowdhury and Ian Ruthven. Readership: Academics, researchers, students and practitioners of information science.


29 Foundations of the Information Sciences Series Editors: David Bawden and Lyn Robinson, both at City University London, UK and Jonathan Furner, UCLA, USA

This series provides a set of advanced textbooks that cover all aspects of the information sciences. Each book is rooted in the research literature of LIS and related areas, gives clearly structured introductions to important topics within the information sciences and will bring the reader to a full understanding of the latest state of research and practice in its topic. Future volumes will feature topics including search, collection disciplines, digital culture and information architecture.

Introduction to Information Science David Bawden and Lyn Robinson

2012 384pp | £49.95 Paperback: 9781856048101

“I believe this book is the best introduction to information science available at present. It tackles both the philosophical basis and the most important branches, and it is based on solid knowledge about the contemporary literature of the field. If students have the knowledge provided by this introduction, this would be a fine basis on which to go further with specific problems.” - Birger Hjørland, Royal School of Library and Information Science, Copenhagen

This landmark textbook takes a whole subject approach to information science as a discipline. Introduced by leading international scholars and offering a global perspective on the discipline, this is designed to be the standard text for students worldwide. The authors' expert narrative guides you through each of the essential building blocks of information science offering a concise introduction and expertly chosen further reading and resources.

Contents: Foreword 1. Information science and 21st century information pratices: creatively engaging with information - Theresa Dirndorfer Anderson Foreword 2. The emerging discipline of information - Andrew Dillon Foreword 3. The scope of information science - Jonathan Furner Foreword 4. A fascinating field and a pragmatic enterpirse - Birger Hjorland Foreword 5. A slippery and ubiquitous concept - Fidelia Ibekwe-SanJuan Foreword 6. The future of information science Maja Zumer 1. What is information science? Disciplines and professions 2. History of information: the story of documents 3. Philosophies and paradigms of information science 4. Basic concepts of information science 5. Domain analysis 6. Information organization 7. Information technologies: creation, dissemination and retrieval 8. Infometrics 9. Information behaviour 10. Communicating information: changing contexts 11. Information society 12. Information management and policy 13. Digital literacy 14. Information science research: what and how? 15. The future of the information sciences. Readership: This book will be essential reading for students of information science, information and knowledge management, librarianship, archives and records management worldwide. Students of other information-related disciplines such as museum studies, publishing, and information systems and practitioners in all of these disciplines.

Understanding Healthcare Information Lyn Robinson


“This is highly recommended for any academic or medical library. Librarians will also find this book to be a scholarly addition to their professional collections.” - Collection Building

FORTHCOMING IN 2014

Introduction to Information Behaviour Nigel Ford

This landmark textbook is the essential resource for students, academics and researchers globally exploring information behaviour, users and information literacy. Drawing on international research, practice and theory across sectors this May 2014 224pp | £49.95 provides the authoritative overview of the Paperback: information behaviour field today. The innovative 9781856048507 textbook approach uses an integrated and integrating conceptual model to underpin the entire book, which starts with great simplicity and builds logically and clearly throughout the book. Practitioner-specific content is woven in throughout, alongside reflective activities, contributing to a holistic approach to the subject. Readership: Students on LIS courses as well as related social sciences courses and LIS professionals grappling with user issues in their day-to-day work.

Information Resource Description Creating and managing metadata Philip Hider

2012 288pp | £49.95 Paperback: 9781856046671

Philip Hider’s book takes a uniquely wide and integrative approach, combining basic principles and well-chosen examples to give an admirably clear insight into the subject.” - David Bawden, City University London

FORTHCOMING IN 2015

How to do Information Studies Jonathan Furner

How to do Information Studies takes an innovative approach in mapping the terrain of information studies (IS) and guides the reader through the various aspects of the process of knowledge production in IS. The book is theoretical in the sense that its subject matter includes theory March 2015 construction: but its goal is an entirely practical 224pp | £49.95 Paperback: one - to give readers a sense of the breadth and 9781783300136 depth of IS by presenting, and assessing the utility of, multiple ways of doing it. The book is divided into four parts, each chapter of which covers a discrete set of scholarly practices. Part I (‘Inquiring’) focuses on fundamental epistemic and interrogative practices, and provides guidance in the craft of critical reading of the IS literature, as a means both of acquiring knowledge and of formulating research questions. Part II (‘Interpreting’) considers the roles in knowledge production of empirical observation and rational argument, before treating separately practices of representation, classification, quantification, explanation, and interpretation in IS. Part III (‘Intervening”) shows how the results of these interpretative activities may be applied in the design and evaluation of services, systems, policies, and morals. Part IV (‘nforming’) focuses on the craft of scholarly writing in IS, with special emphasis on the genre of the journal article.

Contents: Introduction PART I: INQUIRING 1. Believing 2. Investigating 3. Reading PART II: INTERPRETING 4. Perceiving 5. Reasoning 6. Representing 7. Classifying 8. Counting 9. Explaining 10. Understanding PART III: INTERVENING 11. Designing 12. Evaluating 13. Policymaking 14. Emancipating PART IV: INFORMING 15. Writing. Readership: Teachers and learners in information studies, library and information science, archival studies, science and technology studies, digital humanities, and related fields.


30 FORTHCOMING IN 2014

Library and Information Science A Guide to Key Literature and Sources Michael Bemis

January 2014 256pp | £49.95 Paperback: 9781783300020

This unique annotated bibliography is a complete, up-to-date guide to sources of information on library and information science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. Far from just compiling a simple list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography:

• Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloguing, reference work, and library architecture • Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject • Offers appendixes detailing leading professional organizations and publishers of library and information science literature.

Contents: 1. Administration and management 2. Architecture 3. Associations 4. Awards and recognition 5. Biography, autobiography, and memoir 6. Careers and employment 7. Cataloguing and classification 8. Censorship and intellectual freedom 9. Collection management 10. Education and professional development 11. Epistemology and philosophy 12. Ethics 13. Funding and finance 14. Humor 15. Information literacy and bibliographic instruction 16. Information technology 17. Interlibrary loan and document delivery 18. International librarianship 19. Law 20. Libraries, general 21. Libraries, history of 22. Library science, general 23. library science, history of 24. Marketing, public relations, and advocacy 25. Miscellaneous 26. Patron services 27. Philanthropy 28. Popular culture 29. Programming 30. Quotations 31. Reader’s advisory 32. Reading advocacy, instruction, and promotion 33. Reference work 34. Research 35. Serials 36. Special, academic, and school libraries and librarians 37. Statistics 38. Vendors and suppliers 39. Writing and publishing. Readership: LIS scholars, students, and anyone working in the field. FORTHCOMING IN 2014

Sustainability of Digital Information

G G Chowdhury, Northumbria University, UK

This landmark text represents the first attempt to discuss the sustainable development of digital information in three key aspects: economic, social and environmental sustainability. Taking as its starting point the premise that digital information May 2014 256pp | £59.95 systems and services form the backbone of a Paperback: knowledge society and digital economy, this book 9781856049566 explores the challenges of ensuring sustainability of information in an evolving digital world. Chowdhury addresses the key factors and policies influencing digital information sustainability and presents a new balanced model of sustainability for digital information systems and services. Illustrated with case studies and informed by the latest research and policies, this cutting-edge text is a must-read for anyone concerned with the future of the information profession.

Contents: 1. Sustainability of information: an outline 2. Sustainability basics 3. The three dimensions of sustainability 4. Economic sustainability of information 5. Environmental sustainability of information 6. Social sustainability of information 7. Printed vs. digital content sustainability issues 8. OA models and sustainability of information 9. Green information services: a conceptual model 10. Information retrieval and sustainability issues 11. Sustainability of information models.

2008 240pp | £54.95 Hardback: 9781856046510 E-book: 9781856047999 2009 416pp | £59.95 Hardback: 9781856046930 E-book: 9781856049986 2001 192pp | £54.95 Paperback: 9781856043731

Digital Consumers

Re-shaping the Information Profession

Edited by David Nicholas and Ian Rowlands

Information Science in Transition Edited by Alan Gilchrist

The Wired World

An Introduction to the Theory and Practice of the Information Society James Dearnley and John Feather

Also of interest

Digital Information 45 Digital Libraries and Information Access 18 Exploring Digital Libraries 16 Fundamentals of Collection Development and Management 3 Information Ethics26 Information Governance and Assurance 26 Innovations in Information Retrieval 26 Interactive Information Seeking Behaviour and Retrieval 27 Introduction to Digital Libraries 18 An Introduction to Library and Information Work 8 Introduction to Modern Information Retrieval 27 Is Digital Different? 17 Librarianship 8 Management Basics for Information Professionals 32 Research Methods in Information 51 Reference and Information Services 48

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Readership: Those involved in setting policy and direction for information institutions, digital library managers and developers, researchers and students on LIS and digital information courses.


KNOWLEDGE & INFORMATION MANAGEMENT FORTHCOMING IN 2014

LIBRARY DESIGN NEW

Information Management Solutions

The majority of organizational information is now May 2014 created and carried as communications (email, 224pp | £49.95 instant messaging, Facebook etc). These Paperback: communications may be inside an organization's 9781856047180 networks or externally on hosted social networks. This book confronts the difficult reality of the information world we now need to work with and manage. It investigates why this is the case and then puts in place the management structures and solutions to deal with this situation.

Contents: PART 1: The roles and place of communication 1. The development of communication and narrative - Ron Donaldson 2. Communication factors and choices - Matthew Brown 3. Culture and communication - Gillian Oliver 4. Rapport management - Derek Wallace 5. Emotion - Raija Holonon PART 2: Business strategy and communication interfaces 6. Electronic collaboration, from web 1.0 to email - Elizabeth Lomas 7. Dynamic applications and automation - Jon Shepherd and Deidre Sharpe 8. Design and interaction - Julie Fairless 9. Underpinning the knowledge focused enterprise - John James O’Brien 10. Information architecture Martin Sanderson and John Davis 11. A complexity approach to information architecture - Osemeke Mosindi PART 3: Communication management 12. Organisational informatics: information and records management toolkits for stakeholder communication - Sarah Demb and Claire Sussums 13. Classification and search - Paul Dodgson 14. Retention and ‘Big Buckets’ - Chris Campbell 15. Risk and opportunity - Samantha Mansfield 16. Access and security - Sonja Gabriel 17. Digital preservation - David Bowen 18. The psychology of records and information management - Michael Levey Appendices: Information architecture tool kit A. Sample communication policies B. Sample checklist C. Sample measures. Readership: This multi-authored work provides a practical and international perspective focusing on the information management of communications, and is essential reading for records managers, archivists, information mangers, ICT professionals, trainers and business managers working within organisation of all sizes. It will also be of use to the research community.

Knowledge Management An Introduction

Kevin C Desouza and Scott Paquette

2011 370pp | £49.95 Paperback: 9781856047357 2006 288pp | £54.95 Paperback: 9781856045834

“The book can be recommended to any student of library/information science or of information management. Indeed for any interested person with a library/information perspective, it would be a reliable introduction to a subject that retains its importance.” - Journal of Documentation

Competing with Knowledge

The Information Professional in the Knowledge Management Age Angela Abell and Nigel Oxbrow

Also of interest

Better Library and Learning Space Projects, Trends, Ideas Edited by Les Watson

Communications and Collaboration in a Web 2.0 World Edited by Elizabeth Lomas, Northumbria University, UK

31

October 2013 304pp | £49.95 Paperback: 9781856047630

“…an invaluable and seminal contribution to the field of Library Science and is highly recommended for professional and academic library reference collections and supplemental reading lists.” - Midwest Book Review

Each chapter in this cutting-edge text addresses this critical question, capturing the insights and practical ideas of leading international librarians, educators and designers to offer you a 'creative resource bank' that will help to transform your library and learning spaces. This is an innovative and practical toolkit introducing concepts, drawing together opinions and encouraging new ways of thinking about learning spaces in the future. It explores topics that include: the threat of change, including new models of learning and the revolution in technology; the role of the library, looking at new sustainable and creative library models; and, the power of space, exploring its effects on identity, psychology and behaviour.

Contents: 1. UK projects and trends - Les Watson and Jan Howden 2. USA projects and trends - Matthew Simon 3. China projects and trends - Hugh Anderson 4. Hong Kong projects and trends - Professor Bob Fox and Peter Sidorko 5. Europe projects and trends - Joyce Sternheim and Rob Bruijnzeels 6. Australasia projects and trends - Professor Roland Sussex, Professor Peter Tregloan and Professor Philip Long 7. Library Space and Technology - Les Watson 8. Libraries information and Learning - Les Watson and Jan Howden 9. Key ideas on space - Les Watson 10. Thinking it through - Les Watson 11. Beyond space: access is all - or is It? - Professor David Baker 12. Thinking inside the box - Colin Allan 13. Nothing has changed/everything has changed - the enduring aspects of learning - Hugh Anderson 14. Books, nooks and MOOCS - Jo Dane 15. The researcher’s view: context is critical - Professor Sheila Corrall and Dr. Ray Lester 16. Libraries in the networked society: evolution, revolution, extinction? - Chris Batt OBE 17. Libraries at the heart of campus life - Graham Bulpitt 18. The library has left the building - Joyce Sternheim and Rob Bruijnzeels 19. Beyond analogue: the learning studio as media-age library - Dr. Kyle Dickson 20. 3-D libraries for 3-D smarting - Jef Staes 21. Learning landscapes, the library and the University of Lincoln: efficiency, effectiveness, expression and experimentation - Professor Mike Neary and Sam Williams 22. Viral design: learners building better environments together - Professor Stephen Heppell 23. The interior designer’s view - Val Clugston 24. Furniture fit to the future - Paul White 25. Conclusions - Les Watson. Readership: This is a must-have text for those involved in designing and developing library and learning spaces, from library and university management to designers and architects. It's also a useful guide for students taking courses in library and information science to get to grips with the importance of library design. 2008 224pp | £54.95 Hardback: 9781856046503 E-book: 9781856049023 2005 200pp | £44.95 Paperback: 9781856045582 E-book: 9781856047913

Better by Design

An Introduction to Planning and Designing a New Library Building Ayub Khan

Setting Up a Library and Information Service from Scratch Sheila Pantry and Peter Griffiths

Information Resource Description 37 Records and Information Management 46


32

LIBRARY MANAGEMENT NEW

3RD EDITION

Completely revised and expanded to reflect the rapidly changing sphere of information services, this comprehensive introduction to the management of libraries builds the basic skills good library managers must exercise. The authors offer an authoritative approach on the fundamental concepts of management while recognizing the diverse needs of different operating environments.

Drawing from examples of successful leadership techniques from a variety of services - archives, information brokers, libraries, records managements and more, this book demonstrates the most effective ways to plan, delegate, make decisions, communicate, and lead a team. Equal emphasis is placed on personal, fiscal, and technological issues, as well as a look at what the future may hold for incoming managers. Contents: PART 1: MANAGERIAL ENVIRONMENT 1. Introduction 2. Operating environment 3. Legal issues and library management PART 2: MANAGERIAL SKILL SETS 4. The planning process 5. Power, Accountability, and responsibility 6. Delegating 7. Decision making 8. Communicating 9. Changing and innovating 10. Assessment, quality control, and operations 11. Marketing PART 3: MANAGING PEOPLE 12. Motivating 13. Leading 14. Building teams 15. Addressing diversity 16. Staffing PART 4: MANAGING THINGS 17. Managing money 18. Managing technology 19. Managing and planning physical facilities PART 5: MANAGING YOURSELF AND YOUR CAREER 20. Ethics 21. Planning your career. Readership: LIS educators, new and experienced librarians in management positions, students, and anyone wishing to acquire a sound knowledge of both the theory and practice of management within the changing information workforce. FORTHCOMING IN 2014

Library Management in Disruptive Times Skills and Knowledge for an Uncertain Future

2013 248pp | £49.95 Paperback: 9781856049481

• Library management as a professional topic: from journals to the real world • Library management needs in differing settings • Managing libraries financially in stringent times • Innovative thinking in the management of modern academic libraries • The skill needs of a major ARL library • An outside perspective on library management • Reflecting on the old in the new and finding new ways through ¬ • Skills provision for future library leaders and the role of Library Associations • Developing management skills on the job • The essential skills for the emerging library manager.

Readership: All library and information professionals who work with research staff and students.

“This book is a great resource for library managers and for students of librarianship.” - eLucidate

In this systematic attempt to speak to academic and public librarians about the future of library services, Hernon and Matthews invite a raft of contributors to step back and envision the type of future library that will generate excitement and enthusiasm among users and stakeholders. Anyone interested in the future of libraries, especially library managers, will be engaged and stimulated as the contributors: • Examine the current state of the library, summarizing existing literature on the topic to sketch in historical background • Project into the future, using SWOT analysis, environmental scans, and other techniques to posit how library infrastructure (such as staff, collections, technology, and facilities) can adapt in the decades ahead • Construct potential scenarios that library leaders can use to forge paths for their own institutions.

The collection of knowledge and practical wisdom in this book will help academic and public libraries find ways to honour their missions while planning for the broader institutional changes already underway.

Contents: 1. Change - major to minor 2. Building a path to the future 3. Transforming the future 4. Related literature 5. Future views of academic libraries 6. Perspectives on trends and scenarios: Academic libraries 7. Future views of public libraries 8. Perspectives on trends and scenarios: Public libraries 9. Preparing for the future: Some final thoughts Appendix A: The Use of Scenarios in the Pierce County Library System Appendix B: The Anythink Revolution. Readership: Library managers, academic and public librarians, LIS students and academics and anyone interested in the future of libraries. FORTHCOMING IN 2014

Effective Skills for the Modern Public Library Manager Nick Stopforth, Doncaster Libraries, UK

Edited by Steve O’Connor, Information Exponentials, Australia

This edited volume brings together chapters from November 2014 expert professional library leaders and educators 224pp | £54.95 across the globe to deliver a balanced view of the Paperback: future of the profession. Drawing on a wide range 9781783300211 of experience, they respond to the challenge of the current operating environment and look to the future to identify the key skills and attitudes needed by the library leaders of today and tomorrow. Key topics covered include

Reflecting on the Future of Academic and Public Libraries Edited by Peter Hernon and Joseph R Matthews

Management Basics for Information Professionals

G Edward Evans and Camila A Alire

2013 576pp | £49.95 Paperback: 9781856049542

NEW

November 2014 220pp | £54.95 Paperback: 9781783300143

This essential guide to public library management will inspire and motivate managers to be confident and resilient in times of challenge, whilst maintaining a forward-thinking and quality-based ethos.

Effective Skills for the Modern Public Library Manager will be a futureproof guide for managers navigating the ever-changing landscape of the public library environment, providing the tools, projections and reflections to enable managers who will be the leaders of library services in future to maintain core values intrinsic to public library services whilst managing to redefine the landscape, rather than be redefined by it.

The book will give managers insights in to new territories and new problems, establishing a toolbox with which to be more prepared, more consistent with international practices which have been seen to work and, when presented together, provide a fresh and cohesive perspective on how the public library may operate successfully amid economic, technological and political change.

Contents: 1. Introduction 2. Leadership 3. Establishing a definitive evidence base for your 4. Establishing a responsive and data-driven marketing programme 5. New entrepreneurialism 6. Managing digital media 6. Managing the modern professional skills 7. Embedding excellent community integration 8. A modern approach to content and collection development 9. Redefining the library space whilst preserving the library space 10. Future-proofing the service 11. Conclusion. Readership: Public library managers, those looking to move into public library management and LIS students.


Collaboration in Libraries and Learning Environments

Emergency Planning and Response for Libraries, Archives and Museums

Edited by Maxine Melling and Margaret Weaver

2012 224pp | 49.95 Paperback: 9781856048583 E-book: 9781856049511

“a strongly recommended read for library science collections, not to be missed.” - Midwest Book Review

The changing environment in higher education requires different approaches to be taken to the provision of professional support services. This may result in the development of outsourced shared services, the convergence of many different student-facing services or the development of more active collaborative networks.

This collection of essays considers the changing context and broad principles affecting the ways in which we need to manage and provide services and offers case studies of changes that have already taken place. This book recognizes and uncovers the innovations that leaders and practitioners are implementing to transform and develop the provision of sustainable and creative support services. Such innovations are resulting in diverse models of service delivery and the development of more active collaborative networks and commercial partnerships. The essays are drawn from a broad spectrum of professionals working inside and outside library and information services as well as those responsible for leading multiply converged or joint service teams.

Contents: 1. The changing higher education context - Rebecca Davies 2. Connecting with the student perspective - Craig Gaskell 3. Working with professional associations - Andrew West and Raegan Hiles 4. Culture, values and change: observations from three consortia in Canada - Michael Ridley 5. Managing complex change collaboratively - Margaret Weaver 6. Leadership skills for collaboration: future needs and challenges - Sue Roberts and Rachel Esson 7. Knowing me...knowing you: the role of technology in enabling collaboration Graham Stone and Dave Pattern 8. Space: changing the boundaries - Liz Jolly 9. Collaborative service provision through super-convergence - Maxine Melling 10. Joint-use libraries and transformational change - Ruth Kifer.



33

Emma Dadson


“The phrase ‘if you only buy one book on this subject, make sure it is this one’ is all too often overused these days. However, in the case of Emergency Planning and Response for Libraries, Archives and Museums, this statement is entirely justified. This book is a true pearl. It is a Masterclass that is a standard text in waiting. The question is not whether or not to buy this book but rather how many copies to buy? Should it be one? Or should it be one for each Disaster Box?” - Meic Pierce Owen

Are you prepared?

Whether you work with a special collection in a local archive or museum, in a large national library or managing records for the NHS, an emergency plan is critical to your organisation's future. Dadson draws on a decade of experience and award-winning training in this essential practical toolkit, enabling you to respond quickly and effectively to flood, fire and other emergencies.

Expert advice is interwoven with cross-sectoral and international case studies drawn from high profile and smaller and medium sized organisations offering a breadth of relevant experience and advice. Regardless of your time or cost constraints this text will outline exactly how to minimise risk, tackle real emergencies and ensure business continuity.

Contents: 1. Introduction 2. Case studies 3. Roles and responsibilities 4. Incident control 5. Planning the recovery operation 6. Collections salvage 7. Supplementary control 8. Dealing with the building 9. Business continuity 10. Ensuring the plans efficacy 11. Conclusion. Readership: This is the ultimate resource for all those who work with collections in libraries, archives, museums and historic houses internationally, whether large or small. It's also an invaluable tool for those working with records, in councils or with the NHS. Lastly it offers a concise introduction to emergency planning and response for international students of LIS.

Facet e-books



34 2006 224pp| £54.95 Paperback: 9781856045872 E-book: 9781856049894 2004 208pp | £54.95 Paperback: 9781856045049 E-book: 9781856049221 2007 160pp | £49.95 Paperback: 9781856046138 E-book: 9781856049917 2004 192pp | £39.95 Paperback: 9781856045438

2002 224pp | £54.95 Hardback: 9781856044493

Supervising and Leading Teams in ILS Barbara Allan

Project Management

Tools and Techniques for Today's ILS Professional Barbara Allan

Managing Stress and Conflict in Libraries Sheila Pantry

Managing Outsourcing in Library and Information Services Sheila Pantry and Peter Griffiths

Building a Successful Customerservice Culture

2ND EDITION


Being an Information Innovator 8 Leading and Managing Archives and Records Programs 6 Management Skills for Archivists and Records Managers 5 Setting up a Library and Information Services from Scratch 31

MARKETING

FORTHCOMING IN 2014

3RD EDITION

A Guide for Library and Information Managers

2008 248pp | £59.95 Paperback: 9781856046091 E-book: 9781856049948 2006 288pp | £49.95 Paperback: 9781856045810 E-book: 9781856047869

2004 256pp | £49.95 Paperback: 9781856045155

Creating Your Library's Business Plan

A How To-do-it Manual with Samples on CDROM Joy H P Harriman

Leadership

The Challenge for the Information Profession Sue Roberts and Jennifer Rowley

Managing Information Resources in Libraries Collection Management in Theory and Practice Peter Clayton and G E Gorman

Managing Information Services Sue Roberts and Jennifer Rowley

Peter Brophy

Also of interest

Marketing Concepts for Libraries and Information Services Eileen Elliott de Sáez

About the second edition:

Edited by Maxine Melling and Joyce Little

2008 256pp | £74.95 (inc. VAT) Paperback and CDROM: 9781856046565

The Library in the 21st Century

June 2014 240pp | £49.95 Paperback: 9781856048705

“Overall, this book has much to offer. It is a readable digest of marketing concepts for information professionals. I would recommend it strongly” – Library Review

This fully-updated third edition of the best-selling textbook offers information professionals a comprehensive foundation and structure for effective strategic marketing and shows how they can use this to enable their library to grow, develop and find new perspectives. The books introduces practitioners to a wide range of marketing concepts and techniques suitable for library and information services and shows how it is essential for a library to be truly market oriented in order to ensure its survival and future prosperity. The third edition is fully updated to encompass recent developments including social media, marketing 3.0, interactive marketing, values-driven marketing marketing, holistic marketing annd video marketing. The book also includes two completely new chapters on marketing environments and marketing culture. The book offers references and lists of further reading to act as a useful source of further information. Contents: 1. What is marketing 2. Marketing culture 3. The mission for libraries and information services 4. Corporate identity and corporate image 5. Marketing environments in 21st century 6. Market segmentation 7. Marketing mix 8. Marketing communications 9. Public relations for libraries and information services 10. Market research 11. Marketing management 12. The marketing audit 13. The marketing plan 14. And finally 15. Bibliography. Readership: This will be essential reading for library managers and library and information professionals who want a comprehensive foundation and structure for effective strategic marketing, and students of LIS.



NEW

The Library Marketing Toolkit

Marketing with Social Media

Ned Potter

A LITA Guide

Edited by Beth C Thomsett-Scott, University of North Texas, USA

This step-by-step guide will show you how to use social media to promote your library to, and engage in dialogue with, your users and potential users.

Marketing with Social Media covers the full range of social media that are available to libraries and begins with a comprehensive literature review, an overview and evaluation of popular technologies and an extensive bibliography. Each subsequent chapter focuses on a different type of social media and is written by an expert with real-world experience of marketing their library services using that technology. The chapters all contain step-by-step instructions, images and case studies to guide you through using each technology to promote your library. December 2013 176pp | £49.95 Paperback 97818783300013

Contents: 1. Libraries and marketing with technology - Anita R Dryden 2. Using facebook to market libraries - Mindy Tomlin 3. Using wikis to market services and resources - Megan Kocher 4. Using video-sharing sites to market your library Katie Buehner 5. Outreach and marketing using pinterest - Shae Martinez and Joyce McFadden 6. Marketing libraries with Google+ - Amy West 7. Foursquare: a new marketing tool - Anne Rauh and Carolyn Rauber 8. Using blogs to market library services and resources - Carrie Moore, Amy Vecchione and Memo Cordova 9. QR codes and libraries - Janet Hack and Ilana Kingsley 10. Twitter as a marketing tool for libraries - Laura Carscaddon and Kimberly Chapman. Readership: The book is aimed towards librarians and library administrators and will also be of interest to LIS students. NEW

Marketing Your Library's Electronic Resources A How-to-do-it Manual

Marie R Kennedy, Loyola Marymount University, USA and Cheryl M LaGuardia, Harvard Unversity, USA 2013 204pp | £49.95 Paperback: 9781856049429

“A useful, engaging, well-written guide that will be helpful to librarians and staff handling marketing and communications. Recommended.” – Library Journal

Marketing Your Library's Electronic Resources provides practical guidance on creating marketing programmes to allow librarians to get the word out about their e-resources. The book explains how libraries cannot just rely on discovery systems to make their customer aware of their e-resources and that the value of marketing means that the library knows its patrons well enough to say, ‘Out of all of these available resources, it's this one, this is the one you want.’

35


“...highly recommended for all types of libraries, even those such as departmental libraries that do not have an apparent public face. The chapter on internal marketing is an eye-opener. The whole book has a reassuring and inspiring tone: ideas and approaches outlined in the book appear absolutely achievable and commonsensical. I suggest that you buy, borrow or beg a copy today.” - Australian Library Journal

This Toolkit provides you with everything you need to successfully market any library.

As libraries continue to fight for their survival amid growing expectations, competition from online sources and wavering public perceptions, effective marketing is increasingly becoming a critical tool to ensure the continued support of users, stakeholders and society as a whole. This unique practical guide offers expert coverage of every element of library marketing and branding for all sectors including archives and academic, public and special libraries, providing innovative and easy-to-implement techniques and ideas.

The book is packed with case studies highlighting best practice and offering expert advice from thought-leaders including David Lee King and Alison Circle (US), Terry Kendrick and Rosemary Stamp (UK), Alison Wallbutton (New Zealand) and Rebecca Jones (Canada), plus institutions at the cutting-edge of library marketing including the British Library, New York Public Library, the National Archive, Cambridge University, JISC, the National Library of Singapore and the State Library of New South Wales. The book is also supplemented by a companion website: www.librarymarketingtoolkit.com.

Contents: 1. Seven key concepts for marketing libraries 2. Strategic marketing 3.The library brand 4. Marketing and the library building 5. An introduction to marketing online 6. Marketing with social media 7. Marketing with new technologies 8. Marketing and people 9.Internal marketing 9. Library advocacy as marketing 10. Marketing Special Collections and archives. Readership: Anyone involved in promoting their library or information service, whether at an academic, public or special library or in archives or records management. It's also a useful guide for LIS students internationally who need to understand the practice of library marketing.

Find us on Facebook


Readers will be shown how to develop, implement, and assess marketing plans, understand marketing terminology and and save time, effort and money while increasing the use of vital library resources and making customers happier and more successful. The book also contains sample marketing plans for examples of best practice.

Contents: Foreword - John Palfrey PART 1: HOW TO DESIGN YOUR MARKETING PLAN 1. Determine the purpose of your marketing plan 2. Fashion your marketing plan 3. Implement your marketing plan 4. Construct your written marketing plan report 5. Assess your marketing plan 6. Revise and update your marketing plan (‘lather, rinse, and repeat’) PART 2: SAMPLE MARKETING PLAN REPORTS Example 1. Marketing plan from an all-electronic library Example 2. Marketing plan from a public library, sample 1 Example 3. Marketing plan from a public library, sample 2 Example 4. Marketing plan from a university library.

Readership: Anyone involved in promoting their libraries electronic resources will find this essential reading, as will LIS students who need to understand the practice of library marketing.


36 2006 240pp | £49.95 Paperback: 9781856045483 E-books: 9781856049856

Developing Strategic Marketing Plans That Really Work A Toolkit for Public Libraries

A Guide for Librarians

Terry Kendrick

Also of interest

The Cybrarians Web 39 Library Videos and Webcasts 43 Microblogging and Lifestreaming in Libraries 43 A Social Networking Primer for Libraries 43 Social Media for Creative Libraries 38

METADATA

FORTHCOMING IN 2014

Linked Data for Libraries, Archives and Museums

How to Clean, Link and Publish Your Metadata

May 2014 224pp | £49.95 Paperback: 9781856049641

Facilitating Access to the Web of Data

Seth van Hooland, Université libre de Bruxelles, Belgium and Ruben Verborgh, Ghent University, Belgium

This highly practical handbook teaches you how to unlock the value of your existing metadata through cleaning, reconciliation, enrichment and linking and how to streamline the process of new metadata creation.

David Stuart


2003 256pp | £54.95 Hardback: 9781856044875

“All in all, Stuart has produced a must-read for any library or information professional (or anyone working in the delivery, structuring and organization of information via the web, which includes a whole host of other folks). Without getting mired in technical details, but yet providing enough for the uninitiated to get a "flavour" for what's involved, there is enough here to sink one's teeth into and links to other resources for further reading to expand on the concepts introduced in this work. I highly recommend it!” - Chris Mavergames

Information Architecture

Designing Information Environments for Purpose Edited by Alan Gilchrist and Barry Mahon

Stay informed


Libraries, archives and museums are facing up to the challenge of providing access to fast growing collections whilst managing cuts to budgets. Key to this is the creation, linking and publishing of good quality metadata as linked data that will allow their collections to be discovered, accessed and disseminated in a sustainable manner. This highly practical handbook teaches you how to unlock the value of your existing metadata through cleaning, reconciliation, enrichment and linking and how to streamline the process of new metadata creation. Metadata experts Seth van Hooland and Ruben Verborgh introduce the key concepts of metadata standards and Linked Data and how they can be practically applied to existing metadata, giving readers the tools and understanding to achieve maximum results with limited resources. Readers will learn how to critically assess and use (semi-)automated methods of managing metadata through hands-on exercises within the book and on the accompanying website.

Each chapter is built around a case study from institutions around the world, demonstrating how freely available tools are being successfully used in different metadata contexts. This handbook delivers the necessary conceptual and practical understanding to empower practitioners to make the right decisions when making their organisations resources accessible on the web. Contents: Introduction: metadata at the crossroads 1. Modelling 2. Cleaning 3. Reconciling 4. Enriching 5. Publishing 6. Conclusions.

Readership: Metadata practitioners and researchers within all cultural heritage contexts, from library cataloguers and archivists to museum curatorial staff. It will also be of interest to students and academics within information science and digital humanities fields. IT managers with responsibility for information systems, as well as strategy heads and budget holders, at cultural heritage organisations, will find this a valuable decision-making aid.


Information Resource Description Creating and Managing Metadata Philip Hider

MUSEUMS & CULTURAL HERITAGE NEW

Series: Foundations of the Information Sciences

2012 288pp | £49.95 Paperback: 9781856046671

“..an excellent introduction both for students and for practitioners new to the field, and the very readable text is well supported by numerous examples, and lists of additional reading. A welcome addition to the literature in this field.” - Vanda Broughton, UCL

Providing effective access to information resources remains a critical role of the information professional in today's digital world. If anything, it has become an even greater challenge, as domains converge and the amount of information available continues to grow exponentially. This book provides a systematic overview of the ways in which information resources are being described so as to facilitate their access across a wide range of contexts. The focus is on metadata used in contemporary systems and environments: Who creates it? How is it created? What makes some better than others? How is it shared?

Information Resource Description serves as a primer on the rewarding field of information organization. It integrates the rich traditions of established fields, such as librarianship and archival studies, with emerging ones, such as information architecture and the semantic web, to produce a commentary on the enduring value and relevance of indexing and description for those interested in providing quality information. This commentary is based on fundamental concepts represented by key standards such as Functional Requirements for Bibliographic Records (FRBR), Resource Description and Access (RDA), and the Resource Description Framework (RDF).

Contents: 1. Definitions and scope 2. Information resource attributes 3. Tools and systems 4. Metadata sources 5. Metadata quality 6. Sharing metadata 7. Metadata standards 8. Vocabularies 9. The future of metadata. Readership: LIS students taking information organization courses at undergraduate and postgraduate levels, information professionals wishing to specialize in the metadata field, and existing metadata specialists who wish to update their knowledge.

Stephen J Miller

2011 368pp | £54.95 Paperback: 9781856047715

“...an extremely useful book for everyone currently or potentially involved in the creation of metadata: those with little to no experience in using non-MARC metadata, who either need to do so now or who would simply like to remain current with developments in the field; those who need a readyreference work for a particular metadata scheme; and students of cataloguing and metadata.” - College & Research Libraries

Also of interest

Catalogue 2.0 9 Organizing Information 9

Organizing Exhibitions

A Handbook for Museums, Libraries and Archives Freda Matassa

This ground-breaking book is the first to practical guidance to creating and organizing successful exhibitions.

Drawing on international museum practice but applicable to any exhibition or display, the book sets out a time-line from the initial idea to the final legacy. Backed up by advice and guidance and with a list of resources for those who need in-depth information such as international laws and standards applying to museum loans, it has up-to-date information on new developments such as flexibility in environmental conditions and sustainability and lists the top-ten tips for exhibition success and the ten biggest mistakes. February 2014 256pp | 54.95 Paperback: 9781856049450

Written by an international expert and designed for the first-time exhibition organizer as well as the professional and a key work for cultural management students, this book will become the standard for exhibition success.

Contents: PART 1: EXHIBITION TIMELINE 1. Idea and concept 2. Planning and budget 3. Organization 4. Transport 5. Installation 6. Openings 7. Maintenance and programmes 8. Closure and return 9. Touring exhibitions 10. Legacy PART 2: INFORMATION 11. Air freight security 12. Claims 13. Commissions 14. Contractors 15. Copyright 16. Customs, import and export 17. Damage reporting 18. Disclaimers 19. Display cases 20. Due diligence 21. Emergency plan 22. Environment 23. Ethics 24. Hazardous materials 25. Indemnity 26. Insurance 27. Light and lighting 28. Pest management 29. Security 30. Sustainability 31. Unclaimed loans 32. Valuation 33. Visitors with special needs. Readership: Librarians, archivists, museum staff, students of museum studies, cultural management and LIS and anyone who needs practical guidance on organizing exhibitions of any size.

Museum Collections Management A Handbook

Freda Matassa

Metadata for Digital Collections A How-to-do-it Manual

37


“...an excellent up-to-date resource for collection managers and other people working and aspiring to work in the cultural heritage sector. It is a book that every museum should have in the office.” - Managing Information

This landmark publication is the first to draw together all aspects of museum collections management in one handbook. It is designed for anyone with responsibility for a cultural collection and covers everything a collections manager needs to know. It describes professional practice in managing cultural objects and works of art, whatever the size and nature of the collection.

Contents: PART 1: COLLECTIONS MANAGEMENT: OVERVIEW AND PRINCIPLES 1. What is collections management? 2. Legal requirements 3. Ethical considerations 4. Practical aspects PART 2: COLLECTIONS MANAGEMENT PROCESSES 5. Documentation 6. Movement 7. Storage 8. Acquisitions 9. Loans 10. Exhibitions and displays 11. Access. Readership: Museum professionals, curators of private collections and museum studies students.


38

Managing and Growing a Cultural Heritage Web Presence A Strategic Guide Mike Ellis


NEW TECHNOLOGIES FORTHCOMING IN 2014

2ND EDITION

This timely book provides a complete guide for any institution looking to build or maintain a cultural heritage web presence. Peppered with examples and case studies of current practice from large and small cultural heritage institutions, it advises administrators and website managers on the best strategic approach, as well as offering hints and tips on best practice.

Social Media for Creative Libraries How to Maximise Impact and Reach

“...offers sounds advice, tips and practical strategies that should prove useful to people in a wide range of cultural sector roles involved in managing and growing web presences.” - Business Archives

Phil Bradley


Building on his acclaimed work How to Use Web 2.0 in Your Library, social media guru Phil Bradley explains exactly how libraries can get the most out of the gamut of social and real-time media technologies available. The books takes a practical look at the activities that librarians undertake to see how they can be better achieved – more quickly, more efficiently and with more impact – using social media tools.

Contents: 1. Evaluating what you have now 2. Building a strategic approach 3. Content 4. Marketing 5. Policies and guidelines 6. Traffic and metrics 7. The social web (web 2.0) 8. The website project process 9. Away from the browser 10. Bringing it all together.

Bradley introduces the different types of social media tools and shows you how to choose the ones best suited to your library – and how to get the best out of them. Offering an accessible starting point for people with no prior subject knowledge as well as expert tips for more experienced technology users, this invaluable guide makes the case for social media technologies and shows how to make them work for you. Packed with features and accompanied by introductory videos on YouTube, this is one book no forward-thinking library can afford to be without.

Also of interest

Readership: Library and information professionals across all sectors, learning technologists, support staff with a responsibility for social media, those responsible for strategic decisions. Also of interest to website authors and students of library and information studies.

Scattered throughout the text can be found references to an accompanying website to this book. This offers examples, templates and other downloadable information which the reader will be able to adapt for the needs of their individual organization.

Readership: This essential book offers valuable, readable and above all practical guidance on how to make a cultural heritage web presence work, both for smaller institutions who are running their website on a shoestring and for larger ones who have more extensive resources at their command.

Community Archives 5 Digital Humanities in Practice 17 Emergency Planning and Response 33 Linked Data for Libraries 36 Discovering, Retrieving and Managing Digital Cultural Objects 16 Preservation Management for Libraries 45 Preserving Our Heritage 45

Contents: 1. Introduction to social media 2. Search and social media 3. Guiding tools 4. Teaching and training 5. Sharing content 6. Sharing news 7. Library promotion 8. Communication: chat 9. Communication: multimedia 10. Having fun 11. The library website 12. Change, challenge and the future.





Building the Digital Infrastructure

NEW

Strategies for Supporting Education and Research

Controlling Access to Online Information

Edited by Neil Jacobs, Matthew Davey and Rachel Bruce, all at JISC, UK

A cutting-edge analysis of topics such as open access and identity management, interoperability December 2014 and shared services business models, and scholarly 224pp | £49.95 communications and research data management Paperback: from the groundbreaking Digital Infrastructure team 9781856048569 at JISC. The team provide an analysis of where we are now, looks at future trends, challenges and issues of sustainability and explores the strategies and approaches that are evolving to deal with the new environment. An effective digital infrastructure allows for the appropriate creation, management and exploitation of information resources and services to enable effective and high quality research and education. The focus is on supporting innovative and effective research and learning through the development and implementation of a digital infrastructure for higher education. The experience and knowledge base of JISC's Digital Infrastructure team is placed in a wider context to enable practitioners, service planners and users alike to easily apply the lessons.

Readership: Academics, researchers and students of LIS and related disciplines including publishing and practitioners involved in the digital infrastructure including staff, librarians, archivists and records managers.

The Cybrarian's Web

An A-Z Guide to 101 Free Web 2.0 Tools and Other Resources Cheryl Ann Peltier-Davis

2012 512pp | £49.95 Paperback: 9781856048293

“This book belongs on every library innovator's bookshelf. This isn't just for the techies and, indeed, it would be a shame to limit its use to techies. Web 2.0 is first and foremost about the end-user experience and, so, for every reference librarian, trainer, director, web content writer, blogger and library leader, review the opportunities in this guide as part of your strategic planning process. You'll be glad you did!” - Stephen Abram

This is a remarkable field guide to the best of free web 2.0 tools and their practical applications in libraries and information centres. Designed for information professionals who want to use the latest tech tools to connect, collaborate, and create, you'll find resources to help you: • • • • • • • • • •

Launch a local news and events blog Build a customised social network Create a virtual reference desk Start an e-book lending program Design flyers, posters and business cards Host virtual art and photo exhibits Publicise events and innovations Survey the library community Help aspiring authors get published Produce and stream live video.

Access and Identity Management for Libraries


Masha Garibyan, University of Worcester, UK, Simon McLeish, Oxford University, UK and John Paschoud, UK Access Management Federation for Education and Research

“...very useful to librarians, publishers and information technologists trying to gain insight into the complexities surrounding access to licensed networked information resources in settings such as universities or public libraries.” - Clifford Lynch

This book provides practical guidance to ensuring that your users can access and personalise the online resources they are entitled to use with the minimum of fuss. With the rapid increase in the use of electronic resources in libraries, managing access to online information is an area many librarians struggle with. Managers of online information wish to implement policies about who can access the information and under what terms and conditions but often they need further guidance.

Written by experts in the field, this practical book is the first to explain the principles behind access management, the available technologies and how they work. This includes an overview of federated access management technologies, such as Shibboleth, that have gained increasing international recognition in recent years. This book provides detailed case studies describing how access management is being implemented at organizational and national levels in the UK, USA and Europe, and gives a practical guide to the resources available to help plan, implement and operate access management in libraries.

Contents: Foreword - Clifford Lynch 1. What is access management, and why do libraries do it? 2. Electronic resources: public and not so public 3. Principles and definitions of identity and access management 4. Current access management technologies 5. Authentication technologies 6. Authorization based on physical location: how does the internet know where I am? 7. Authorization based on user identity or affiliation with a library: who you are? or what you do? 8. Federated access: history, current position and future developments 9. Proprietary access management and identity management products and services 10. Internet access provided by (or in) libraries 11. Library statistics 12. Business cases for libraries Appendix 1. Case studies Appendix 2. A White Paper on Authentication and Access Management Issues in Cross-organizational Use of Networked Information Resources. Readership: All who need to understand the principles behind access management or implement a working system in their library.



You will discover dozens of lesser-known resources and learn exciting new ways to use many of the most popular sites and tools. The book is supported by a website which lists URLs to all the tools and other resources covered in this book and provides summaries of new sites and resources. Readership: Librarians, information professionals and LIS students.


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Using Mobile Technology to Deliver Library Services

FORTHCOMING IN 2014

Digital Asset Management in Theory and Practice

A Handbook

Mark Hedges, Tobias Blanke and Richard Gartner, King’s College London, UK

This practical handbook provides information professionals with everything they need to know to effectively manage digital content and information. The book addresses digital asset management (DAM) August 2014 224pp | £49.95 from a practitioner's point of view but also introduces Paperback: readers to the theoretical background to the subject. 9781856049351 It will thus equip readers with a range of essential strategic, technical and practical skills required to direct digital asset management activities within their area of business, while also providing them a well-rounded and critical understanding of the issues across domains. Digital Asset Management in Theory and Practice includes an evolving case study that serves to illustrate the topics and issues addressed in each chapter, as well as a sequence of practical exercises using freely available DAM software.

Contents: 1. Architecture and users 2. Digital content and assets 3. Metadata and knowledge organisation 4. DAM systems for enterprise 5. Specifying a DAM System 6. Procuring a DAM system 7. Implementation of DAM system 8. Distributed DAM and interoperability 9. DAM for research. Readership: Information professionals who work (or aim to work) in the digital content industries and managers of digital assets of various forms. Cultural and memory institutions, digital archives, and any areas of science, government and business organisation where there is a need to curate digital assets. Students taking LIS graduate courses worldwide.

Getting Started with Cloud Computing

Edited by Edward M Corrado and Heather Lea Moulaison

2011 232pp | £49.95 Paperback: 9781856048071

“Timely and essential reading for library administrators and information technologists, this concise and comprehensive work will help them position their libraries as web destinations.” - Public Libraries

In this timely book, leading Library and Information Technology Association experts demystify language, deflate hype and provide library-specific examples of real-world success that you can emulate to guarantee efficiency and savings. Among other valuable features, it will help you: • select data access and file sharing services; • build digital repositories; • utilize other cloud computing applications in your library.

Working together with this one-stop guide for implementing cloud computing, you and the cloud can save time and money, and build the information destination your users will love.

Readership: Information professionals working in libraries, archives and museums who want to get to grips with cloud computing concepts and implement practical tools. It also provides an up-to-date introduction for LIS students and academics.

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Andrew Walsh 2012 160pp | £49.95 Paperback: 9781856048095 E-book: 9781856048996

“a great starting point for anyone interested in using mobile technologies to deliver library services but not sure where to start. It's easy to read, the language used is jargon free, and the opportunities and challenges are fully explained. - Refer

As mobile devices proliferate and the services and apps available increase exponentially, the average person expects information to be delivered to their mobile with minimum fuss and effort. Adapting to this new environment as an information service is crucial for survival but also offers myriad opportunities for improvement and promotion, providing a direct route to the user.

Packed with easy-to-implement ideas, practical examples and international case studies, this title provides you with the ultimate toolkit, exploring ideas as simple as renewals and reminders to the more complex such as access to e-books and virtual worlds. Easyto-follow coverage of the background and context to mobile delivery will enable you to fully understand the challenges and embrace the opportunities, getting to grips with critical issues such as what sort of services users really want.

Contents: 1. What mobile services do students want? 2. Modelling mobile information literacy 3. The mobile librarian 4. Texting in libraries 5. Apps vs mobile websites 6. Linking physical and virtual worlds via mobile devices 7. Mobiles in teaching 8. E-books for mobiles 9. So what now? Readership: All information professionals who want to get to grips with or improve their use of mobile services, museum staff, LIS students and academics. 2009 192pp | £54.95 Hardback: 9781856046343 E-book: 9781856048712 2008 256pp | £54.95 Hardback: 9781856046473 E-book: 9781856047883 2004 288pp | £59.95 Hardback: 9781856045117 E-book: 9781856047876



Making the Most of RFID in Libraries Martin Palmer

Access, Delivery, Performance The Future of Libraries without Walls

Edited by Jillian R Griffiths and Jenny Craven

Libraries Without Walls 5

The Distributed Delivery of Library and Information Services

Edited by Peter Brophy, Shelagh Fisher and Jenny Craven

Libraries Without Walls 6

Evaluating the Distributed Delivery of Library Services Edited by Peter Brophy, Jenny Craven and Margaret Markland

Libraries without Walls 7

Exploring Anytime, Anywhere Delivery of Library Services Edited by Peter Brophy, Jenny Craven and Margaret Markland


NEW

M-Libraries 3

M-Libraries 4

Transforming Libraries with Mobile Technology

From Margin to Mainstream - Mobile Technologies Transforming Lives and Libraries

Edited by Mohamed Ally, Athabasca University, Canada and Gill Needham, Open University, UK

This brand new edition of the highly successful MLibraries series draws together cutting-edge international contributions from the leading authorities in the field. Based on the proceedings of the Fourth International M-Libraries Conference held in Milton Keynes in 2012 it explores the variety of work that libraries are doing across the world to deliver resources to users via mobile and hand-held devices. 2013 224pp | £59.95 Paperback: 9781856049443

The main strands of discussion include:

• Imagination - looking at the future of m-libraries • Transformation - focusing on the transformation of services, learners or institutions through the introduction of mobile technologies • Inspiration - focusing on mobile innovation • Implementation - case studies of successful implementation of mobile services • Collaboration - a discussion of mobile strategy and ideas.

Contents: Foreword - Char Booth Introduction - Mohamed Ally PART 1: TRANSFORMATION 1. Cost-effective content alert system using SMS: a case study at Bundelkhand University Library, Jhansi - Sridevi Jetty, Maneesh Kumar Bajpai and John Paul Anbu K 2. From aspiration to innovation: the Live Lab concept at the University of Glasgow Library - Rosemary Stenson, Wendy Walker, Kay Munro and Karen Stevenson 3. Mobilizing academic content online: challenges and rewards - Keren Mills and Hassan Sheikh 4. Using iPads for a roving enquiry service: a case study on lessons learned - Rowan Williamson 5. BYOD! We don’t think so - Steve Bowman 6. Bridge over troubled waters: QR coding the collection for student satisfaction - Neil Ford 7. If you tweet will they follow? Promoting library resources and services to a mobile audience through social media - David Honeybone 8. Transforming the service: supporting mobile devices with minimal budget and time - Georgina Parsons PART 2: INSPIRATION 9. M-education reaching the unreached: a Government of India initiative - Parveen Babbar and Seema Chandhok 10. Widening access and stimulating innovation through mobile health applications - Bob Gann 11. An education in privacy: best practices for academic libraries in the age of social media - Kate Cushon 12. QR codes as teaching tools - Keiso Katsura 13. Making sure to remember what we already know: ensuring e-reading innovation works - Anne Hewling 14. Text reference service: ideas for best practices - Lili Luo 15. M-libraries on the hype cycle: where are we? - Jo Alcock and Pete Dalton 16. Responsive web design for your library website - Matt Borg PART 3: IMPLEMENTATION 17. A new method of training users: Polimedia video for iOS and Android devices - Angels Carles-Pomar, Ana Castellano and Fernando Guerrero Rebollo 18. Mobile phone technology in academic library services: a public university students’ perceptions and paradigm Md. Anwarul Islam 19. Moving beyond the counter: mobile library support and the use of tablet PCs at Leeds University Library - Peter Kilroy 20. Creating a university-wide mobile app: the mStir experience - Andrew Wilson 21. Use of mobile phones for library services: the experience of Hezekiah Oluwasanmi Library, Obafemi Awolowo University, Ile Ife, Nigeria - Bukky Olufemi Asubiojo 22. If you build it will they come? The importance of collaboration and marketing in developing and promoting mobile services - Binky Lush and Emily Rimland 23. Delivering news on mobile: the European Parliament’s m.Library website - Caroline Corneau 24. Searching the Library catalogue through Twitter - Bianca Kramer 25. Mobile devices in medical schools: the WCMC-Q experience - Sa’ad Laws 26.Kindles in the library, National University of Ireland Maynooth Kindle Pilot 2011 Louise Saults Conclusion - Gill Needham. Readership: Information professionals in all sectors and researchers, educators, technical developers, managers and library professionals. It will also be invaluable for students of library and information science and newcomers to the profession.

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Edited by Mohamed Ally and Gill Needham


“...a seminal contribution...an essential, core contribution to Library Science reference collections. - Midwest Book Review

Contents: Foreword - Stephen Abram Introduction - Gill Needham 1. Education for all with mobile technology: the role of libraries - Mohamed Ally PART 1: DEVELOPING MOBILE SERVICES 2. Preparing for the mobile world: experimenting with changing technologies and applications for library services - Colin Bates and Rebecca Carruthers 3. Enhancing open distance learning library services with mobile technologies - Jenny Raubenheimer 4. Use of mobile phones in the delivery of consumer health information - Vahideh Zarea Gavgani 5. Deploying an e-reader loan service at an online university - Anna Zuñiga-Ruiz and Cristina López-Pérez 6. Mobile service providers and library services in a multicampus library - Ela Volatabu Qica 7. Using mobile technology to deliver information in audio format: learning by listening - Margie Wallin, Kate Kelly and Annika McGinley 8. Sound selection: podcasts prove positive - Daniel McDonald and Roger Hawcroft PART 2: PEOPLE AND SKILLS 9. Staff preparedness to implement mobile technologies in libraries - Sarah-Jane Saravani and Gaby Haddow 10. Apps and attitudes: towards an understanding of the m-librarian’s professional make-up - Kate Davis and Helen Partridge 11. There’s a librarian in my pocket: mobile information literacy at UTS Library - Sophie McDonald 12. Exploring student engagement with mobile technologies - Julie Cartwright, Sally Cummings, Bernadette Royal, Michelle Turner and JoAnne Witt 13. It’s just not the same: mobile information literacy - Andrew Walsh and Peter Godwin 14. The students have iPods: an opportunity to use iPods as a teaching tool in the library Iris Ambrose PART 3: FOCUS ON TECHNOLOGY 15. Mobile services of the National Library of China - Wei Dawei, Xie Qiang and Niu Xianyun 16. India’s mobile technology infrastructure to support m-services for education and libraries Seema Chandhok and Parveen Babbar 17. Use and user context of mobile computing: a rapid ethnographic study - Jim Hahn 18. Meeting the needs of library users on the mobile web - Hassan Sheikh and Keren Mills 19. Mobile dynamic display systems for library opening hours - Keiso Katsura 20. Device-independent and user-tailored delivery of mobile library service content - Damien Meere, Ivan Ganchev, Máirtín Ó Droma, Mícheál Ó hAodha and Stanimir Stojanov 21. Designing effective mobile web presence - Sam Moffatt Conclusion - Mohamed Ally.

M-Libraries 2

A Virtual Library in Everyone's Pocket

Edited by Mohamed Ally and Gill Needham


“...any public, academic, medical or special librarian whose users rely on mobile devices will benefit from learning about the cutting-edge applications explained here. It is a useful guide for info pros in corporate organisations, policy makers, researchers, developers, publishers and suppliers.” - Information World Review

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42

Location-Aware Services and QR Codes for Libraries

The TECH SET #11-#20

Series Editor: Ellyssa Kroski, New York Law Institute, USA TECH SET series editor Ellyssa Kroski brings you the field’s hottest tech gurus as they provide practical instructions and advice on everything from planning and development to marketing and metrics. Each title in the TECH SET series is a one-stop passport to an emerging technology written by the field’s hottest gurus. If you’re ready to start creating, collaborating, connecting and communicating through cuttingedge tools and techniques, you’ll want to get primed by the TECH SET. Praise for TECH SET #1-#10 (winner of the ALA award for the best book in library literature):

“Arm yourself with the ten volumes of the TECH SET that offer insights on current thinking and best practice for a wide range of library-related tech trends and you will soon find that you are in possession of not just ten text books discussing technology in the library but also the TECH SET’s digital components, making it your contemporary friend and reliable guide for life.” - Information World Review

The TECH SET #13 Joe Murphy 2012 136pp | £34.95 Paperback: 9781856048460

This is the go-to resource for straightforward instruction on using Foursquare, Facebook Places, Gowalla, Bizzy, Google Wallet, augmented reality programs, and QR codes in your library. The book guides you through each step in the implementation process, giving you the information you need to successfully use location aware technologies in library environments. It covers how to create a Foursquare campaign and use it to enhance staff training, use Facebook Places to connect with patrons, create an augmented reality programme, create a QR code campaign, create a Gowalla marketing initiative, implement a mobile payment service with Google Wallet and Near Field communication.

Drupal in Libraries The TECH SET #14

The TECH SET #11-#20 | 2012 | 1360pp | £349.50 | Paperback (10 vol. set): 9781856048590

Ken Varnum, University of Michigan, USA

Cloud Computing for Libraries The TECH SET #11

Marshall Breeding, Vanderbilt University, USA

2012 136pp | £34.95 Paperback: 9781856048477

“Provides the practical information and ‘real world’ advice required to take full advantage of what cloud computing can provide.” - Midwest Book Review

This book equips you with the information and practical advice needed to evaluate the many opportunities to take advantage of cloud computing. It features applications that empower you to use technology without the constraints of a locally supported infrastructure, and more in-depth information and examples of how to plunge directly into suitable projects by taking advantage of free services offered by the top cloud services providers. Examples include using cloud-based supplemental storage, Google’s suite of apps, Amazon’s S3 and EC2 services to power your library website, and DuraCloud to host an online library media collection.

2012 136pp | £34.95 Paperback: 9781856048408

Strategic Planning for Social Media in Libraries The TECH SET #15

Sarah Steiner, Georgia State University, USA

The TECH SET #12

2012 136pp | £34.95 Paperback: 9781856048453

“Any information workers who fancy themselves as working on the leading edge must surely be able to create mobile applications and so should have access to a copy.” – The Electronic Library

This complete handbook guides the reader through the process of planning, development and launch of their own mobile library applications. Learn how to develop an iPhone or Android application for your library, how to mobilize your library’s catalogue, and how to create a mobile website that can be viewed on smartphones. In learning to build and use these applications, you can reach your users in locations where they need you the most.

“Ken Varnum has done a remarkable job pulling together the basics of the Drupal CMS into a readable, short, yet thorough, book.” - Nina McHale, Arapahoe Library District

This book takes you step by step through the decisions and tasks needed to develop and launch a Drupal-powered web site and learn the advantages of the open source approach. The book offers hints and suggestions to work with your IT department, colleagues and management as you develop your technical specifications. The implementation chapter guides you through installing Drupal, adding modules, developing your own themes (page layouts), and describes librarian-created modules that have been shared with the community and can be downloaded and installed on anyone’s site. You also get advice on marketing your site, best practices for project management and development, and measuring the success and impact of the site once it launches.

Building Mobile Library Applications

Jason A Clark, Montana State University, USA

“Like the other titles in the TECH SET, LocationAware Services and QR Codes for Libraries is packed with all of the information a librarian needs to develop such services.” - Library Review

2012 136pp | £34.95 Paperback: 9781856048415

“For the last few years, I’ve noted a shift toward incorporating social media into the mission and strategic plan of libraries. This title serves as a clear, logical roadmap for getting that done.” - Michael Stephens, San Jose University

This practical guide provides a scalable, step-by-step plan for creating and maintaining a successful library social media strategic plan. You’ll find detailed tips and advice on strategizing for social media services in a way that guides employee decision-making, maximizes efficiency, creates positive patron outcomes, protects against legal repercussions, and builds opportunities for flexibility, change, and new social media platform testing. You get all the key elements to build your strategic plan, including how to segment your audience, select a target audience, use focus groups and poll patrons, conduct a SWOT analysis to provide internal strength and support to your plan, and create a mission and vision plan for using social media.


Next-Gen Library Redesign

IM and SMS Reference Services for Libraries

The TECH SET #16

The TECH SET #19

Michael Lascarides, New York Public Library, USA

2012 136pp | £34.95 Paperback: 9781856048491

“The writing style is engaging…The range of topics covered means that the book will be particularly useful for someone wanting a general overview of web-based technologies that could be used in a library context.” - Library Review

While technology has changed what we do and how we do it, the library’s mission to provide users with the information they need has not changed. This concise guide will help you choose and implement the techniques and best practices used by today’s forward-thinking libraries to create the best possible patron experiences. You’ll learn website clean-up strategies, how to incorporate social media into your site, how to create and offer interactive and collaborative subject guides, promote your librarians with public profiles and use crowdsourcing to create a collection with user input. And, to make it easier, you’ll find easy-tounderstand explanations for technology buzzwords and acronyms.

Screencasting for Libraries The TECH SET #17

Amanda Bielskas and Kathleen M Dreyer, both at Columbia University, USA 2012 136pp | £34.95 Paperback: 9781856048446

Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think! This manual offers information on the technological aspects of providing such a service, as well as how to create a training programme for librarians and how to build an internship programme to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a mobile phone for your text messaging reference service. It also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

Semantic Web Technologies and Social Searching for Librarians

Greg Notess, Montana State University, USA

The TECH SET #20

Robin Fay, University of Georgia, USA and Michael Sauers, Nebraska Library Commission, USA

“Greg Notess has done an excellent job of covering the subject.” - Paul R Pival, University of Calgary

This complete how-to guide offers proven tips and techniques for creating engaging screencasts and publishing them on the Web. Examples use various software options such as free web-based programs like Screenr, Jing, and Screencast-O-Matic as well as commercial software programs Camtasia Studio and Adobe Captivate. Greg Notess covers every detail from planning to software and microphone selection. He provides step-by-step instructions on making a quick screencast for students, making a quick tech support screencast, creating an individual tutorial with audio, creating a quick demo for email reference and library promotion, and producing a basic database tutorial. 2012 136pp | £34.95 Paperback: 9781856048484

User Experience (UX) Design for Libraries The TECH SET #18

Aaron Schmidt and Amanda Etches 2012 136pp | £34.95 Paperback: 9781856048439

“…a good guide to start anyone thinking about the user's experience and exploring how to make their library web site a positive part of the whole user experience.” - Library Review

User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of use and efficiency to make your web design and functionality decisions with patrons in mind. This results in a better design, a more intuitive interface, and a more enjoyable experience. This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library. You’ll find out how to conduct a usability test, perform a card sort, make decisions on how to build the architecture of your site, create personas as a cornerstone of your website planning process, create a content strategy, and perform an experience-based evaluation of your site.

“Libraries that have considered incorporating IM or text services, but have not yet done so, would do especially well to consult this book.” – Alexa Pearce, New York University

2012 136pp | £34.95 Paperback: 9781856048422

“This book offers a holistic introduction to the tools available and how to utilize them effectively. The authors address the topic in an understandable and logical sequence.” - R Todd Vandembark, University of Utah

There are trillions of bytes of information within the web, all of it driven by behind-the-scenes data. Vast quantities of information make it hard to find what’s really important. Here’s a practical guide to the future of web-based technology, especially search. It provides the knowledge and skills necessary to implement semantic web technology. You’ll learn how to start and track trends using social media, find hidden content online, and search for reusable online content, crucial skills for those looking to be better searchers. The authors explain how to explore data and statistics through WolframAlpha, create searchable metadata in Flickr, and give meaning to data and information on the web with Google’s Rich Snippets. Let Robin Fay and Michael Sauers show you how to use tools that will awe your users with your new searching skills.

Microblogging and Lifestreaming in Libraries The TECH SET #3 Robin M Hastings 2010 136pp | £34.95 Paperback: 9781856047234

Library Videos and Webcasts The TECH SET #4

Thomas Sean Casserley Robinson 2010 136pp | £34.95 Paperback: 9781856047241

Technology Training in Libraries

Library Camps and Unconferences

2010 136pp | £34.95 Paperback: 9781856047265

2010 136pp | £34.95 Paperback: 9781856047289

The TECH SET #6

Sarah Houghton-Jan

A Social Networking Primer for Libraries The TECH SET #7 Cliff Landis

2010 136pp | £34.95 Paperback: 9781856047272


The TECH SET #8 Steve Lawson

Gaming in Libraries The TECH SET #9

Kelly Nicole Czarnecki 2010 136pp | £34.95 Paperback: 9781856047296

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44

PRESERVATION & CONSERVATION FORTHCOMING IN 2014

FORTHCOMING IN 2014

Preserving Complex Digital Objects

Preserving Our Heritage

Perspectives from Antiquity to the Digital Age Edited by Michele V Cloonan

Drawing on historical texts, this accessible volume provides a broad understanding of preservation for librarians, archivists, and museum specialists. Cloonan offers students and professionals an June 2014 702pp | £85.00 overview of longevity, reversibility, enduring value, Paperback: and authenticity of information preservation. Each 9781856049467 section includes historical works that form the basis of contemporary thinking and practices, readings from a variety of fields that are primarily concerned with the preservation of cultural heritage, and hard-to-find publications that shed new light on how to approach contemporary problems. The author’s selections and insightful commentary on each comprise a truly global and current view of preservation

Contents: 1. Early perspectives on preservation 2. Perspectives on cultural heritage 3. Preservation in context: libraries, archives, museums, and the built environment 4. Collections: development and management 5. Risks to cultural heritage: time, nature, and humans 6. Conservation 7. Frameworks for digital preservation 8. Preservation policy 9. Ethics and values 10. Multicultural perspectives 11. Sustainability 12. Epilogue. Readership: Librarians, archivists, museum professionals, researchers and students of LIS, museum studies and archive administration. NEW

Practical Digital Preservation

A How-to Guide for Organizations of Any Size Adrian Brown, Parliamentary Archives, UK

2013 352pp | £49.95 Paperback: 9781856047555

“One of the strengths of this book is the writing style: at all times the reader feels guided and supported by an expert in the field willing to pass on all the wisdom he has gained over the years.” - SCONUL Focus

This very practical guide, offering a comprehensive overview of best practice, is aimed at the non-specialist, assuming only a basic understanding of IT and offering guidance as to how to implement strategies with minimal time and resources. Digital preservation has become a critical issue for institutions of all sizes but until recently has mostly been the preserve of national archives and libraries with the resources, time and specialist knowledge available to experiment. As the discipline matures and practical tools and information are increasingly available the barriers to entry are falling for smaller organizations which can realistically start to take active steps towards a preservation strategy. However, the sheer volume of technical information now available on the subject is becoming a significant obstacle and a straightforward guide is required to offer clear and practical solutions. Contents: 1. Making the case for digital preservation 2. Understanding your requirements 3. Models for implementing a digital preservation service 4. Selecting and acquiring digital objects 5. Accessioning and ingesting digital objects 6. Describing digital objects 7. Preserving digital objects 8. Providing access to users 9. Future trends.

Readership: Anyone involved in digital preservation in medium or smaller-sized organizations and those wanting to get a better understanding of the process. It's also a useful guide to digital preservation basics for students studying library and information science, archives and records management courses and academics getting to grips with practical issues.

Edited by Janet Delve and David Anderson, both at University Of Portsmouth, UK

This ground-breaking edited collection explores the challenges of preserving complex digital objects such as simulations, visualisations, digital art and video games. Drawing on the outputs of the JISCMay 2014 224pp | £59.95 funded Preservation of Complex Objects (POCOS) Paperback: symposia, enhanced with specialist pathfinder 9781856049580 solutions, this book will cover topics such as the legal and technical challenges of preservation, curation and authority, and digital archaeology. Written by international experts from a broad background of library, collecting institutions, information and computer science, and digital preservation backgrounds, this collection showcases the state of the art of the discipline and brings together stakeholder perspectives from across the preservation community.

Contents: PART 1: WHY AND WHAT TO PRESERVE: CREATIVITY VS PRESERVATION 1. Standing on the shoulders of heavily armed giants: why history matters for game development - Dan Pinchbeck 2. The future history of video games - Ian Livingstone and David Anderson 3. Archaeology versus anthropology: what can truly be preserved? - Richard A Bartle 4. Make or break? Concerning the value of redundancy as a creative strategy - Simon Biggs 5. Between code and space: the challenges of preserving complex digital creativity in contemporary arts practice - Michael Takeo Magruder PART 2: THE MEMORY INSTITUTION: DATA ARCHIVAL PERSPECTIVES 6. Preservation of digital objects at the Archaeology Data Service - Jenny Mitcham 7. Preserving games for museum collections and public display: the National Videogame Archive - Tom Woolley, James Newman and Iain Simons 8. A national Library perspective on the preservation of games - Paul Wheatley and Clive Billenness 9. Bridging the gap in digital art preservation: interdisciplinary reflections on authenticity, longevity and potential collaborations - Perla Innocenti 10. Laying a trail of breadcrumbs: preparing the path for preservation - Drew Baker and David Anderson PART 3: DIGITAL PRESERVATION APPROACHES, PRACTICES AND TOOLS 11. Digital preservation and curation: the danger of overlooking software - Neil Chue Hong 12. How do I know that I have preserved software? - Brian Matthews, Arif Shaon and Esther Conway 13. Digital preservation strategies for visualisations and simulations - Janet Delve, Hugh Denard and William Kilbride 14. The ISDA tools: preserving 3D digital content - Kenton McHenry, Rob Kooper, Luigi Marini and Michael Ondrejcek 15. Ecologies of research and performance: preservation challenges in the London Charter - Hugh Denard 16. A tangled web: metadata and problems in game preservation - Jerome McDonough 17. Metadata for preserving computing environments - Angela Dappert 18. Preserving games environments via TOTEM, KEEP and Bletchley Park - Janet Delve, Dan Pinchbeck and Winfried Bergmeyer 19. Documenting the context of software artworks through social theory: towards a vocabulary for context classification - Leo Konstantelos PART 4: CASE STUDIES 20. The Villa of Oplontis: a ‘born digital’ project - John R Clarke 21. Preservation of complex cultural heritage objects – a practical implementation Daniël Pletinckx 22. In homage of change - Vicky Isley and Paul Smith 23. Archiving software and content in visual film effects: an insider’s perspective - Paul Charisse 24. Preserving interaction - Daisy Abbott PART 5: A LEGAL STUDY 25. The Impact of European copyright legislation on digital preservation activity: lessons learned from legal studies commissioned by the KEEP project - David Anderson 26. Issues of information security applicable to the preservation of digital objects - Andrew Ball and Clive Billenness PART 6: PATHFINDER CONCLUSIONS. 27. Preserving Complex Digital Objects: the challenges - Janet Delve and David Anderson Readership: Academics and students on digital preservation, digital humanities and information management courses, those working in preservation and collecting for memory institutions, computer scientists, artists, games and emulation communities, archaeologists and digital forensic scientists. 2010 208pp | £49.95 Paperback: 9781856047111 E-book: 9781856048774 2006 256pp | £54.95 Paperback: 9781856045537 E-book: 9781856049009

Preparing Collections for Digitization Anna E Bülow and Jess Ahmon

Archiving Websites

A Practical Guide for Information Management Professionals Adrian Brown


2006 288pp | £59.95 Hardback: 9781856044851 E-book: 9781856049863 2003 328pp | £49.95 Hardback: 9781856044660

Digital Preservation

Edited by Marilyn Deegan and Simon Tanner Series: Digital Futures

Digitizing Collections

Strategic Issues for the Information Manager Lorna M Hughes

2005 200pp | £59.95 Hardback: 9781856045100

NEW

Also of interest

Digital Humanities in Practice 17 Preserving Archvies 5 Managing Research Data 16 Delivering Research Data Management Services 16

PUBLIC LIBRARIES FORTHCOMING IN 2014

Effective Skills for the Modern Public Library Manager Nick Stopforth, Doncaster Libraries, UK


This essential guide to public library management will inspire and motivate managers to be confident and resilient in times of challenge, whilst maintaining a forward-thinking and quality-based ethos.

Effective Skills for the Modern Public Library Manager will be a futureproof guide for managers navigating the ever-changing landscape of the public library environment, providing the tools, projections and reflections to enable managers who will be the leaders of library services in future to maintain core values intrinsic to public library services whilst managing to redefine the landscape, rather than be redefined by it.

2013 224pp | £49.95 Paperback: 9781856048170 2009 224pp | £54.95 Hardback: 9781856046800 E-book: 9781856049061 2004 384pp | £69.95 Hardback: 9781856045360


The Public Library David McMenemy

Reader Development in Practice Bringing Literature to Readers

Edited by Susan Hornby and Bob Glass

The Future of Scholarly Communication

“I would recommend this book to the people who want to know more about scholarly communication and to those who would like to expand their understanding. All the chapters are written in an accessible style and most of them have a moment of intrigue and surprise in them.” - Information Research

Digital Information Order or Anarchy?

Edited by Hazel Woodward and Lorraine Estelle

Scholarly Publishing in an Electronic Era

International Yearbook of Library and Information Management 2004-2005 Edited by G E Gorman

Also of interest

E-books in Libraries 18 Information 2.0 27 The Information Society 27

RARE BOOKS & SPECIAL COLLECTIONS

The Special Collections Handbook

Contents: 1. Introduction 2. Leadership 3. Establishing a definitive evidence base for your 4. Establishing a responsive and data-driven marketing programme 5. New entrepreneurialism 6. Managing digital media 7. Managing the modern professional skills 8. Embedding excellent community integration 9. A modern approach to content and collection development 10. Redefining the library space whilst preserving the library space 11. Future-proofing the service 12. Conclusion Readership: Public library managers, those looking to move into public library management and LIS students.

David McMenemy and Alan Poulter

Edited by Deborah Shorley and Michael Jubb

Preservation Management for Libraries, Archives and Museums Edited by G E Gorman and Sydney J Shep

A Handbook for Public Libraries and Learning Centres

PUBLISHING & COMMUNICATION

Series: Digital Futures


Delivering Digital Services

45

Alison Cullingford

“This excellent Handbook should become a standard reference source for any information professional working in this field.” - Managing Information

This comprehensive and no-nonsense guide to working with special collections and rare books is an essential day-to-day companion. Working with special collections can vary dramatically from preserving a single rare book to managing and digitising vast mixed-media archives yet the role of the information professional is always critical in tapping into the potential of these collections, protecting their legacy and bringing them to the attention of the wider public. Whether you are working alone or in a team of 20 this handbook can guide you through the essential skills and processes and highlight common problems, solutions and best practice. International case studies in each chapter drawn from a variety of sectors offer an insight into how real people have dealt with challenges in practice. 2011 224pp | £54.95 Paperback: 9781856047579 E-book: 9781856049252


46 FORTHCOMING IN 2014 3RD EDITION

A Directory of Rare Book and Special Collections in the UK and Republic of Ireland

RECORDS MANAGEMENT NEW

Patricia C Franks, San Jose State University, USA

Edited by Karen Attar, Senate House Library, UK

December 2014 752pp | £175.00 Hardback 9781783300163

This directory is a handy on-volume discovery tool that will allow readers to locate rare book and special collections in the British Isles.

Fully updated since the second edition was published in 1997, this comprehensive and up-todate guide encompasses collections held in libraries, archives, museums and private hands. The Directory:

• Provides a national overview of rare book and special collections for those interested in seeing quickly and easily what a library holds • Directs researchers to the libraries most relevant for their research • Assists libraries considering acquiring new special collections to assess the value of such collections beyond the institution, showing how they fit into a ‘unique and distinctive’ model.

Each entry in the Directory provides background information on the library and its purpose, full contact details, the quantity of early printed books, information about particular subject and language strengths, information about unique works and important acquisitions, descriptions of named special collections and deposited collections.

Readership: Researchers, academic liaison librarians and library managers. FORTHCOMING IN 2014

Rare Books and Special Collections

Sidney E Berger, University of Illinois, USA

From cuneiform, coins, and codices to prints, drawings, photographs, and maps, departments of rare books and special collections are the premier repositories of significant printed and manuscript August 2014 552pp | £85.00 works and artifacts. Entrusted with the Paperback: responsibility of preserving the records of history 97817833000150 and culture, these institutions enable access to millions of source materials. Berger, a veteran of the field, offers a landmark examination showing readers everything they need to know about rare books and special collections, in this wide-ranging book.

Contents: 1. Some Practical Realities 2. Running a Rare Book Department 3. Archives 4. The Physical Materials of the Collection 5A. Physical Layout and Collections Operations 5B. Fundraising 6. Security 7. Legal Issues 8. Bibliography 9. Book Collecting and Handling 10. Outreach 11. Preservation, Conservation, and Restoration 12. Special Collections Departments Today 13. Other Issues.

Records and Information Management

2013 448pp | 49.95 Paperback: 9781856048361

This book provides a comprehensive, strategic approach to the creation, management, and disposition of information and records in organisations and is the first to analyse the impact that cloud computing and emerging technologies such as social networks and microblogging has on records management programmes.

The emergence of web 2.0 and social media has fundamentally changed the way information is created, exchanged, and stored. Information is a valuable asset to be employed by the organisation to help meet its goals, but it can also pose a risk to the organisation if not effectively managed. The increasingly complex regulatory and legal environment, along with the growing volume and changing nature of records and information created through emerging technologies, has brought records and information management to the attention of executives who are ultimately responsible for the success or failure of their organisations. This book provides readers either an introduction to or a review of records management principles and practices, but with a consideration of the impact on those principles and practices made by records created through the use of emerging technologies and stored in the clouds.

Contents: 1. The origins and development of records and information management 2. Building an information governance program on a solid RIM foundation 3. Records and information creation/capture, classification, and file plan development 4. Records retention strategies: inventory, appraisal, retention, and disposition 5. Records and information access, storage, and retrieval 6. Electronic records and electronic records management systems 7. Emerging technologies and records management 8. Vital records, disaster preparedness and recovery, and business continuity 9. Monitoring, auditing, and risk management 10. Inactive records management, archives, and long-term preservation 11. Records management education and training 12. From records management to information governance, an evolution. Readership: Student of archives and records management, experienced archives and records professionals who want a new perspective on their chosen field, supervisors and managers with the responsibility for records and information management and upper-level managers, executives, and other decision makers who are responsible for effectively managing their organisation's information assets.

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Readership: Anyone working with special collections or rare books in libraries, archives, museums, galleries and other heritage organizations.

Also of interest

Organizing Exhibitions 37



Recordkeeping, Compliance and the Law

FORTHCOMING IN 2014

Creating a Complete Programme for Electronic Records Retention

Alan Bell, University of Dundee, UK and Susan Graham, University of Edinburgh, UK

The essential guide to UK information legislation and compliance for practitioners and students of recordkeeping. Taking a concept-requirementimplication approach this effortlessly navigates the December 2014 224pp | £49.95 reader through the practicalities of working in an Paperback: information compliance culture and the impact this 9781856048262 has on recordkeeping systems. It includes relevant case studies which highlight the key principles and issues. The authors are both practitioners who have designed processes, procedures and systems for information compliance for several organisations. They have also taught this subject at Masters level, allowing them to synthesise a deep understanding of theory and practice. This unique perspective allows them to pinpoint the critical issues, challenges and solutions without confusing the narrative with technical jargon and legislative detail. Key topics covered include: the development and interrelationship between information legislation; Data Protection and personal information; Freedom of Information in the UK; associated legal frameworks.

Contents: PART 1: THE FOUNDATIONS OF A COMPLIANCE CULTURE 1. Cultural analysis and alignment 2. People, commissioners and compliance 3. Training and awareness raising 4. Risk and reputation 5. Compliance Infrastructure PART 2: INFORMATION COMPLIANCE REQUESTS 6. Modelling a request for information 7. The life cycle of a Freedom of Information (or Environmental Information) request 8. The life cycle of a Subject Access Request under the Data Protection Act PART 3: ORGANISATIONAL OBLIGATIONS 9. Pro-active publication 10. Collecting and using personal data 11. Data, Personal Data, Sensitive Personal Data and the Data Protection Principles (and what all that means) 12. Recordkeeping and compliance. Readership: Recordkeeping practitioners, records managers and students.

FORTHCOMING IN 2014

Records Management and Information Culture Tackling the People Problem

Edited by Gillian Oliver, Victoria University of Wellington, New Zealand and Fiorella Foscarini, University of Toronto, Canada

This highly practical guide explores how an understanding of your organisation's information culture is the basis for the development and promotion of sound recordkeeping practices. The book provides an innovative framework for analysing and assessing information culture and using this knowledge to change people's ingrained behaviours and improve compliance with recordkeeping standards. This framework addresses the widely recognised problem of improving organization-wide compliance with a records management programme by tackling the different aspects that make up the organisation's information culture. Discussion of topics at each level of the framework includes clear and practical guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioural change.

Carol A Choksy, Indiana University Bloomington, USA

May 2014 224pp | £59.95 Paperback: 9781856047753

that hole.

For records managers and archivists looking to develop a working programme for scheduling retention or disposition of electronic information, there is no guide available that addresses the ins and outs of this process. This book, with its focus on the entire programme, from planning and developing to implementing and maintaining the schedule, will fill

Choksy has written a guide that will be of use to both records managers and archivists who are struggling to implement a programme of document and technology management that encompasses all forms of information that may be of use or of risk to the organization. The book discusses the practicalities of creating and using schedules, as well as the more broad duties of managing the expectations and performance of employees and how the reader can cultivate the skills needed to undertake such tasks. It also stresses the importance of and encourages the continued application of the scheduling programme, something that is often overlooked. The text will offer readers an overview of the obstacles confronting those who try to manage such information, as well as the mistakes made in the past. Choksy draws on her extensive experience with electronically stored information and retention schedules to impart valuable field experience to the reader. This results in a comprehensive guide that covers everything from funding to workshops and compliance, across a variety of organizational contexts. The step-by-step format of the book will aid readers in following a logical progression as they embark on an ESI scheduling project, making a vast and complex process understandable and actionable.

Contents: 1. Managing the project 2. Surveys and interviews 3. Creating the taxonomy 4. Compliance and research 5. Approval and implementation of the retention schedule 6. Policies, training, and consequences 7. Auditing records Management 8. Conclusion.

Readership: Archivists, records managers and anyone responsible for developing programmes for scheduling retention or disposition of electronic information.


January 2014 192p | £54.95 Paperback: 9781856049474

Contents: 1. Background and context 2. The value accorded to records 3. Information preferences 4. Language considerations and regional technological infrastructure 5. Information related competencies 6. Awareness of environmental requirements relating to records 7. Corporate information technology governance 8. Trust in recordkeeping systems 9. Bringing it all together. Readership: Archivists, records managers and information technology specialists and LIS students taking archives and records management modules.


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Managing Records in Global Financial Markets

Ensuring Compliance and Mitigating Risk Edited by Lynn Coleman, Victoria Lemieux, Rod Stone and Geoffrey Yeo 2011 272pp | £64.95 Paperback: 9781856046633 E-book: 9781856049177

Contents: Introduction to the series - Geoffrey Yeo 1. Global financial markets Victoria L Lemieux, David Long and David Kemp PART 1: REGULATORY AND LEGAL COMPLIANCE 2. Conflicts of laws in multiple jurisdictions - Ed Sautter 3. Impact of the extrajurisdictional reach of the USA - Ed Sautter 4. Moves towards a common regulatory framework for financial services in the European Union Jonathan Herbst and Simon Lovegrove 5. Data exchange and confidentiality: an Asia Pacific perspective - Julian Cunningham-Day and Marly Didizian 6. Information privacy in the USA - Regan Adams PART 2: BALANCING RISK AND RETURN 7. Managing records risks in global financial institutions - Victoria L Lemieux and Ember D. Krumwied 8. The digital revolution and its impact - P J Di Giammarino 9. Mergers, acquisitions, divestitures and insolvencies - John Ramsey 10. Records management considerations in global strategic outsourcing - Victoria L Lemieux PART 3: LITIGATION-RELATED ISSUES 11. Authenticity and evidential weight of digital evidence in legal proceedings - Stephen Mason 12. Discovery and records management - Christine Ardern PART 4: RECORD-KEEPING APPROACHES 13. Establishing a global policy framework for the management of records - Rod Stone 14 Embedding records management in the business - Judith Ellis 15 Corporate memory: the development and maintenance of an archival service - Tina Staples. Readership: Records managers, archivists and information professionals who manage records in the financial sector, compliance professionals, data protection officers, governance professionals, regulators and risk managers, senior managers and directors, chief operating officers and IT specialists.officers and IT specialists.

2005 216pp | £54.95 Hardback: 9781856045506 E-book: 9781856049160 2008 224pp | £54.95 Hardback: 9781856046411 E-book: 9781856047906 2007 232pp | £54.95 Hardback: 9781856046152 E-book: 9781856047975

3RD EDITION

Managing Records

A Handbook of Principles and Practice Elizabeth Shepherd and Geoffrey Yeo

Managing Electronic Records

Edited by Julie McLeod and Catharine Hare

Managing the Crowd

Rethinking Records Management for the Web 2.0 World Steve Bailey

Planning and Implementing Electronic Records Management Kelvin Smith

Also of interest

Archives and Recordkeeping 4 Copyright for Archivists and Records Managers 6

Reference and Information Services An Introduction

Kay Ann Cassell and Uma Hiremath

“…a great resource chock-full of useful information” - Randolph A Kahn,

This book explores the regulatory, legal and governance issues associated with managing records in the global banking and financial sector and offers strategies and frameworks to meet the challenges which arise.


REFERENCE SERVICES

About a previous edition:

2012 534pp | £49.95 Paperback: 9781856048392

"...written in a lively and engaging style, and the authors’ enthusiasm for the topic – and belief in the reference librarian – is tangible throughout. The consistency of the layout within chapters and sections makes it easy to navigate, and the frequency of templates and exemplar lists makes it a valuable practical tool. As such, the text is both a useful introduction to reference services and a useful resource for more experienced reference librarians who want to update their skills, re-engage with their collections and refresh their approach to the reference process.” - Library Review

This fully updated edition of the landmark textbook by Cassell and Hiremath is designed to complement every introductory library reference course and is the perfect text for students and librarians looking to expand their personal reference knowledge.

Chapters on fundamental concepts, major reference sources and special topics in reference provide the basics you want with fresh insight you need on new issues in reference services and technology, including website development and maintenance, RSS feeds, social networking, and delivering reference services across multiple platforms. The companion website features new readings for each chapter and information about changes in reference tools described in these pages, as well as important new ones. As we enter a changing climate for all information services professionals, this book provides the tools you need to manage the ebb and flow of changing reference services in the 21st century.

Guided by a national advisory board of educators and practitioners comprised of Marie L Radford, Anita Ondrusek, Cheryl Knott Malone, and Stephanie Maata, this text expertly keeps up with new technologies and practices while still grounding you in the basics of reference work.

Contents: PART 1: FUNDAMENTAL CONCEPTS 1.Introduction to reference and information services 2. Determining the question: in-person, telephone and virtual reference interviews 3. Finding the answer: basic search techniques. PART 2: INTRODUCTION TO MAJOR REFERENCE SOURCES 4. Answering questions about books, magazines, newspapers, libraries and publishing and bibliographic networks: bibliographic resources 5. Answering questions about anything and everything: encyclopedias 6. Answering questions that require handy facts: ready reference sources 7. Answering questions about words: dictionaries, concordances and manuals 8. Answering questions about events and issues, past and present: databases (and indexes) 9. Answering questions about health, law and business: special guidelines and sources 10. Answering questions about geography, countries and travel: atlases, gazetteers, maps, geographic information systems and travel guides 11. Answering questions about the lives of people: biographical information sources 12. Answering questions about government and related issues: government information sources PART 3: SPECIAL TOPICS IN REFERENCE AND INFORMATION WORK 13. When and how to use the internet as a reference tool 14. Readers' advisory services - Cindy Orr 15. Reference sources and services for children and young adults - Meghan Harper 16. Information literacy in the reference department PART 4: DEVELOPING AND MANAGING REFERENCE COLLECTIONS AND SERVICES 17. Selecting and evaluating reference materials 18. Ethics in reference - Angela Ecklund 19. Managing reference departments 20. Assessing and improving reference services 21. Reference 2.0 22. The future of information service. Readership: LIS students and new professionals.


6TH EDITION

Successful Enquiry Answering Every Time Tim Buckley Owen


“With its cutting edge coverage of contemporary developments, Successful Enquiry Answering Every Time is much more than was ever taught to trainee librarians. It is highly recommended for students, librarians, and library educators and also for anyone who has to answer questions in a contact centre or enquiry desk anywhere. Whether finding answers or teaching others how to find answers, this book is a goldmine of effective ideas.” - Australian Library Journal

This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries.

Step by step, it guides the reader through all stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer, with an emphasis throughout on how to make the best use of limited resources. This fully updated sixth edition features a brand new chapter on remote enquiry handling by email, SMS and social media. It has cutting-edge coverage of developments in new mobile media (smart phones and e-books), assessing new sources of information (crowdsourcing, blogs) and how to manage, evaluate and improve remote enquiry handling. The new 'Starter Sources' section provides an essential and up to date list of quality-checked reference sources, on the web and in print. Contents: 1. What do they really want? (How to make sure you really understand the question) 2. Flying blind (Why remote enquiry handling is different) 3. Getting started (Dealing with panic - thinking clearly) 4. Smarter searching (Tips for efficient search strategies) 5. Help! Everything's going wrong (When you can’t find the answer and you’re running out of time) 6. Success! Now let's add some value. (Presenting your answer well is part of the job) 7. Setting up - how do you start? (Establishing your own enquiry service from scratch.) 8. Choosing your toolkit (Resources that you'll need to run your enquiry service).

2007 152pp | £54.95 Paperback: 9781856046268

The Virtual Reference Handbook Interview and Information Delivery Techniques for the Chat and E-mail Environments Diane K Kovacs

2007 152pp | £54.95 Paperback: 9781856046381

3RD EDITION


Virtual Reference Service

From Competencies to Assessment

Edited by R David Lankes, Scott Nicholson, Marie L Radford, Joanne Silverstein, Lynn Westbrook and Philip Nast

Know it All, Find it Fast

An A-Z Source Guide for the Enquiry Desk Bob Duckett, Peter Walker and Christinea Donnelly

Also of interest

Fundamentals of Managing Reference Collections 3 Know it All, Find it Fast for Academic Libraries 2 Know it All for Youth Librarians and Teachers 52

Facet e-books


Readership: Ideal for anyone who has to answer enquiries from users, in any environment, this essential manual is suitable for use in large or small libraries and information units. It's particularly valuable for information professionals and those working on enquiry desks in academic, public, school and special libraries.

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REFERENCE WORKS FORTHCOMING IN 2014

CILIP: the Chartered Institute of Library and Information Professionals Yearbook 2014 Compiled by Kathryn Beecroft

CILIP: the Chartered Institute of Library and Information Professionals represents the largest professional body of librarians and information September 2014 professionals in the UK. Its mission is to provide the 496pp | £49.95 membership organization needed by the library and Paperback: information profession in the twenty-first century. 9781856047098 Designed to complement the CILIP website, the Yearbook puts vital data on the key organization for information professionals at your fingertips.

An invaluable source of contacts for all librarians and information professionals, this is the essential guide to the organization that aims to position the profession at the heart of the information society.

The New Walford Guide to Reference Resources

The New Walford (TNW) is the most substantial work of its kind in the English language. TNW provides a pathway through the huge quantity of information now accessible via the web. If you are approaching a subject for the first time, TNW will get you on your way, guiding you to the best starting points for your query. For the information professional, TNW’s new way of categorizing resources reflects the fundamental changes that have taken place in the scientific, business, political and social information landscapes. This guide is valuable for professionals worldwide who need to suggest resources to people who are relatively unfamiliar with the nuances of a topic and who are asking ‘where should I start?’ VOLUME 1

Contents: PART 1: THE ORGANIZATION | PART 2: GOVERNANCE | PART 3: GENERAL INFORMATION | PART 4: MEMBERS | PART 5: HISTORICAL INFORMATION.

Guide to Reference Resources Science, Technology and Medicine Editor-in-Chief: Ray Lester

Readership: CILIP members, librarians, information professionals and anyone needing a comprehensive guide to CILIP. FORTHCOMING IN 2014 38TH EDITION

Libraries and Information Services in the UK and Republic of Ireland 2014 About a previous edition:


“The pre-eminent source for general information and contact details on UK and Irish libraries, deserving a place in any serious reference collection.” - Reference Reviews

This annually updated directory lists over 2,200 libraries in the United Kingdom, the Channel Islands, the Isle of Man and the Republic of Ireland, with contact names, addresses, telephone and fax numbers, email addresses, and URLs where appropriate. The listing is broken down into the following main categories, all fully indexed alphabetically:

• • • • • •

Stay informed



“Overall, this is an exceptional resource and should be included in the reference collection of any library.” - Collection Building

Compiled by subject specialists from internationally renowned organizations, Volume 1 covers 12 broad subject groupings:

Mathematics Physics and Astronomy Earth Sciences Chemistry Biological Sciences Agriculture, Forestry, Fisheries and Food • Pre-Clinical Sciences VOLUME 2

• Clinical Medicine • Health • Natural Resources and Energy • Engineering • Information and Communication Technology.

The New Walford

Guide to Reference Resources Social Sciences

• Public library authorities, with entries for headquarters libraries plus the main administrative, divisional, area and regional libraries • Universities and institutes of higher education and other degreeawarding institutions, with entries for major departmental and site/campus libraries • Selected government, national and special libraries, together with schools and departments of information and library studies.

Readership: Librarians, information professionals, publishers and booksellers.

The New Walford

Editor-in-Chief: Ray Lester


“It is logically planned with a clear definition of its audience and what it is trying to do for them. It is also carefully organized and well indexed. Altogether, it deserves the tag on its front cover: belongs on every reference desk.” - Reference Reviews

Compiled by subject specialists from internationally renowned organizations, Volume 2 covers 15 broad subject groupings: • • • • • • • •

Social Sciences (generic) Psychology Sociology Social Work and Social Welfare Politics Government Law Finance, Accountancy and Taxation


• • • • • •

Industries and Utilities Business and Management Education and Learning Sport Media and Communications Information and Library Sciences • Tools for Information Professionals.

RESEARCH METHODS NEW

Research, Evaluation and Audit

51 NEW

2ND EDITION

Key Steps in Demonstrating Your Value

Alison Jane Pickard, Northumbria University, UK

Edited by Maria J Grant, University of Salford, UK, Barbara Sen, University of Sheffield, UK and Hannah Spring, York St John University, UK October 2013 192pp | £49.95 Paperback: 9781856047418

“…its greatest value lies in how it gently steers the reader through the research terrain, highlighting both the pitfalls and best routes to take, and giving them the context and insight to navigate and reach their own destination.” - Libfocus

This handbook provides library and information professionals with the information they need to undertake research projects in the workplace in order to inform their own practice and improve service delivery. Whether you are a complete novice or have experience of undertaking evaluations, audits or research, this book will guide you step-by-step through the key phases of planning, doing and disseminating research. The text is divided into three sections:

• Part 1: Getting started introduces the concepts, ethics and planning stages; • Part 2: Doing research, evaluation and audit explores the fundamentals of projects, including the literature review, qualitative and quantitative research methods, data analysis and research tools; • Part 3: Impact of research, evaluation and audit guides you through writing up your project, putting the results of your project findings into practice and dissemination to the wider community.

Written by academics and practitioners from a diverse range of sectors throughout the world, the book offers a thorough but common sense approach. Each chapter is structured to begin with a comprehensive introduction to a discrete topic area complemented with case studies drawn from a broad range of LIS contexts to illustrate the issues raised and provide transferable lessons to your own context. Whatever your experience, this book will support your project development and explain how evidencebased library and information practice is relevant to you.

Contents: Foreword - Hazel Hall PART 1: GETTING STARTED 1. What are research, evaluation and audit? - Barbara Sen, Maria J Grant and Hannah Spring 2. Building confidence - Hannah Spring and Clare McClusky 3. Asking the right question - Sarah Coulbeck and Emma Hadfield 4. Writing your research plan Miggie Pickton 5. Ethics and best practice - Elizabeth Buchanan and Stuart Ferguson PART 2: DOING RESEARCH, EVALUATION AND AUDIT 6. Reviewing the literature - Michelle Maden 7. Qualitative approaches - Alison Pickard 8. Quantitative approaches - Christine Urquhart 9. Data analysis - Jenny Craven and Jillian R Griffiths 10. Tools to facilitate your project - Maria J Grant PART 3: IMPACT OF RESEARCH, EVALUATION AND AUDIT 11. Writing up your project findings - Graham Walton and Maria J Grant 12. Disseminating your project findings - Jane Shelling 13. What next? Applying your findings to practice - Robert Gent and Andrew Cox Closing remarks - Maria J Grant, Barbara Sen and Hannah Spring. Readership: This is the essential handbook for any librarian or information professional who wants to undertake research in the workplace in order to inform their own practice and the wider evidence base for library and information science. It’s also a useful guide for undergraduate and postgraduate LIS students undertaking their final year research project.

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Research Methods in Information About the previous edition:

2013 384pp | £49.95 Paperback: 9781856048132

“...sensibly and logically written and…highly useful for both potential and practising researchers - both students and professionals. This book will be of practical value to LIS students and to those studying archives and records management as well as to beginning research in practice. One of Pickard's aims in writing the book was to share the joy of research…she conveys these aspects extremely well and I finished this book excitedly anticipating my next research adventure.” - Journal of Librarianship and Information Science

The long-awaited 2nd edition of this best-selling research methods handbook is fully updated and includes brand new coverage of online research methods and techniques, mixed methodology and qualitative analysis. There is an entire chapter contributed by Professor Julie McLeod, Sue Childs and Elizabeth Lomas focusing on research data management, applying evidence from the recent JISC funded 'DATUM' project. The first to focus entirely on the needs of the information and communications community, it guides the would-be researcher through the variety of possibilities open to them under the heading ‘research’ and provides students with the confidence to embark on their dissertations. The focus here is on the 'doing' and although the philosophy and theory of research is explored to provide context, this is essentially a practical exploration of the whole research process with each chapter fully supported by examples and exercises tried and tested over a whole teaching career. The book will take readers through each aspect of the research process including: the major research paradigms reviewing the literature defining the research the research proposal sampling research ethics methods including case studies, surveys, experimental research, ethnography, Delphi study, action research, historical research and grounded theory collection techniques including interviews, questionnaires, observation, diaries, focus groups, usability testing, qualitative and quantitative data analysis software for analysis virtual research presenting the research.

Contents: PART 1: STARTING THE RESEARCH PROCESS 1. Major research paradigms 2. Reviewing literature 3. Defining the research 4. The research proposal 5. Sampling 6. Research data management 7. Ethics in research PART 2: RESEARCH METHODS 8. Case studies 9. Surveys 10. Experimental research 11. Usability testing 12. Ethnography 13. Delphi study 14. Action research 15. Historical research 16. Grounded theory: method or analysis? PART 3: DATA COLLECTION TECHNIQUES 17. Interviews 18. Questionnaires 19. Observation 20. Diaries 21. Focus groups 22. Analysis of existing, externally created material PART 4: DATA ANALYSIS AND RESEARCH PRESENTATION 23. Qualitative analysis 24. Quantitative analysis 25. Presenting the research PART 5: GLOSSARY AND REFERENCE Readership: Students of information and communications studies and archives and records management, and will be an invaluable handbook for practitioners beginning a piece of research.

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52 2ND EDITION



3RD EDITION



A Practical Handbook

Providing Effective Library Services for Research

Jo Webb, Pat Gannon-Leary and Moira Bent

How to Do Research

The Practical Guide to Designing and Managing Research Projects Nick Moore

Evidence-based Practice for Information Professionals A Handbook

Edited by Andrew Booth and Anne Brice

Supporting Research Students 20

SCHOOL LIBRARIES FORTHCOMING IN 2014

The CILIP Guidelines for Secondary School Libraries Edited by Sue Shaper

This fully updated version of the CILIP-endorsed guidelines for secondary school libraries addresses the changing schools’ landscape and impact of technological changes of recent years.

Covering every aspect of providing a school library service, from information literacy and reader development to budgeting, management and partnerships, these guidelines will empower school libraries to improve upon and advocate for their services. Focusing on the librarian at the heart of the school, each chapter interweaves best practice, technological development and context-specific options to provide clear guidance and support for all involved in the provision of school library services. Developed with an international audience in mind, these guidelines provide a comprehensive and flexible model for a modern school library service. April 2014 144pp | £44.95 Paperback 9781856049696

Christinea Donnelly

G E Gorman and Peter Clayton

Also of interest

3RD EDITION

Know it All, Find it Fast for Youth Librarians and Teachers

Qualitative Research for the Information Professional

Contents: 1. CILIP’s vision: the librarian at the heart of the school 2. A full-time Chartered Librarian to lead the school library 3. The school library uses rigorous improvement planning procedures that fit in with the whole school plans 4. A safe and secure learning environment at the heart of the school 5. Quality resources managed skilfully and exploited centrally to maximise use and impact 6. Information literacy 7. Reader development 8. Pro-active marketing 9. Evaluation 10. Partnerships and the wider community Appendix 1: Job descriptions for a Chartered Librarian, a non-chartered library manager and a library assistant Appendix 2: Budget cribsheets


“This immaculately presented book is hugely relevant to today's youthful enquiries. Strongly recommended for all services catering for young people, their parents and teachers.” - Reference Reviews

This is a brand new version of the bestselling enquiry desk reference text, Know it All, Find it Fast, for those working with children and young people in schools, public libraries and at home. After a general introduction covering essential information about education and the curriculum there is a comprehensive A-Z of topics covering school subjects from science and maths to reading and literacy, and more general themes such as children's health, wellbeing and hobbies. Each topic is broken down into useful sections that will guide your response: typical questions - 'Are there any homework clubs in my area?'; Definitions - 'Homework is...'; what to consider: environment and time of day; where to look - homework guidelines, print resources and websites; and, how to have success - how to evaluate resources.

Contents: PART 1: GENERAL SOURCES 1 PART 2: SCHOOL SUBJECTS PART 3: SCHOOL AND HOME LIFE: ISSUES AND CONCERNS PART 4: HOBBIES, LEISURE AND SPORT. Readership: Librarians and teachers in schools and public libraries working with children and young people. It will also be a handy reference for parents and anyone working with children and young people in other organizations such as health visitors. 7TH EDITION

2005 96pp | £39.95 Paperback: 9781856045513


Guidelines for Colleges

Recommendation for Learning Resources Edited by Andrew Eynon

The Innovative School Librarian Thinking Outside the Box

Edited by Sharon Markless

Also of interest

Library Services for Children and Young People 12 Read to Succeed 13

SPECIAL LIBRARIES 2008 160pp | £54.95 Hardback: 9781856046305 E-book: 9781856049955

A Handbook for Media Librarians Edited by Katherine Schopflin

“Any researcher or information professional who has contact with media industries or who wants to work in a media organisation should read it.” - The Electronic Library


Readership: Liibrarians and teachers in schools and public libraries.


The Handbook of Art and Design Librarianship

Edited by Amanda Gluibizzi and Paul Glassman


“This resource compiles past literature on art research and touches on an array of issues relevant to academic, special, and art school libraries...the essays and extensive bibliographies will be beneficial to all art librarians, as well as any library catering to visual learners or library users needing art or media resources.” – ARLIS

FORTHCOMING IN 2014

A Handbook for Corporate Information Professionals Edited by Katharine Schopflin

This edited collection provides a cutting edge overview of issues of key concern for information professionals providing information services in corporate environments.

Corporate information professionals serve the workplace rather than learning communities or the general public. They face specific challenges and demands, from providing competitive intelligence to managing information in a global environment. International contributors working across a variety of sectors pinpoint the key topics facing the corporate information professionals today and share their experiences and expertise. September 2014 224pp | £59.95 Paperback 9781856049689

Contents: 1. Introduction: the role of the information professional in the modern workplace - Katharine Schopflin 2. Managing the corporate intranet - James Mullan 3. The role of the corporate librarian in internal and external marketing - Shaunna Mireau 4. Gaining buy-in for corporate knowledge and information management TBC 5. The hybrid librarian / systems specialist - Simon Barron 6. Managing staff and change in a difficult climate, and demonstrating value - TBC 7. Managing information in a global firm - TBC 8. Developing corporate taxonomies at a time of change - Helen Lippell 9. Working with suppliers / licensing for elibraries - TBC 10. Training end-users - TBC 11. Competitive intelligence searching - TBC. Readership: Experienced information professionals working in the corporate sector, including professional services firms, government, NGOs, commercial and industrial companies. The book should be useful to those with a high level of experience and/or seniority, wanting an overview on specific aspects of corporate information management, but will be accessible to more recent entrants to the workplace. It will also be of interest to students of librarianship and those applying for jobs within the sector, as well as the related professions of knowledge management, information architecture and intranet management.

USER STUDIES

53

FORTHCOMING IN 2014

Information Needs Analysis Information Needs Analysis

Daniel G Dorner, G E Gorman and Philip J Calvert, all at Victoria University of Wellington, New Zealand

Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and June 2014 256pp | £49.95 virtual library services. The importance of Paperback: information needs analysis is widely recognized by 9781856044844 information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a handson, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: what is information needs analysis?; how is needs analysis conducted?; what are the varieties of needs analysis?; how are analyses evaluated and reported?

Contents: 1. Background to information needs analysis 2. The importance of context in information needs analysis 3.Models and types of information needs analysis 4. Stages of information needs analysis 5. Methods of information needs analysis (overview) 6. Analysing existing data 7. Surveying needs 8. Using structured groups 9. Integrating and assessing needs analysis data 10. Reporting on information needs analysis. Readership: If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. It will also be a core text on course reading lists in departments of library and information studies.

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Also of interest

Changing Roles and Contexts 22 CILIP Guidelines for Secondary School 52 Exploiting Knowledge in Health Services 22 Fundamentals of Managing Reference Collections 3 Guidelines for Colleges 52 The Innovative School Librarian 52 Understanding Healthcare Information 22 Using Web 2.0 for Health Information 22


54

User Studies for Digital Library Development

Information Users and Usability in the Digital Age

Edited by Milena Dobreva, Andy O'Dwyer and Pierluigi Feliciati


“This book is a timely one...The chapters are written by highly competent researchers and professionals known in the digital libraries and user studies world. The research world meets the professionals, the mature and authoritative researchers are represented side by side with young ones just starting their career.” - Information Research

This landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries.

As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term.

Contents: Preface - Tom Wilson 1. Introduction: user studies for digital library development - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati PART 1: SETTING THE SCENCE 2. Models that inform digital library design - Elaine G Toms 3. User-centric studies - Sudatta Chowdhury 4. Design issues and user needs - Petar Mihaylov 5. Users within the evaluation of digital libraries - Giannis Tsakonas PART 2: METHODS EXPLAINED AND ILLUSTRATED 6. Questionnaires, interviews and focus groups as means for user engagement with evaluation of digital libraries - Jillian R Griffiths 7. Expert evaluation methods Claus-Peter Klas 8. Evidence of user behaviour: deep log analysis - David Nicholas and David Clark 9. An eye-tracking approach to the evaluation of digital libraries - Panos Balatsoukas 10. Personas - Katja Guldbak Rasmussen and Gitte Petersen PART 3: USER STUDIES IN THE DIGITAL LIBRARY UNIVERSE: WHAT ELSE NEEDS TO BE CONSIDERED? 11. User-related issues in multilingual access to multimedia collections - Paul Clough 12. Children and digital libraries Ian Ruthven, Monica Landoni and Andreas Lingnau 13. User engagement and social media - Jeffery K Guin 14. Significant others: user studies and digital preservation - Kathleen Menzies and Duncan Birrell 15. The shift to mobile devices - Lina Petrakieva 16. Resource discovery for research and course design Zsuzsanna Varga 17. Support for users within an educational or e-learning context - Nicola Osborne PART 4: USER STUDIES ACROSS THE CULTURAL HERITAGE SECTOR 18. User studies in libraries - Derek Law 19. User studies in archives Wendy M Duff 20. User studies in museums: holding the museum in the palm of your hand - Susan Hazan 21. Digital art online: perspectives on user needs, access, documentation and retrieval - Leo Konstantelos 22. User studies for digital libraries’ development: audiovisual collections - Andy O’Dwyer 23. A businessmodel perspective on end-users and open metadata - Harry Verwayen and Martijn Arnoldus PART 5: PUYTTING IT ALL TOGETHER 24. And now - to the brave real world - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati. Readership: nformation professionals involved in supporting, developing or designing digital library services and for researchers wanting to address the user dimension in their work. It is also an essential textbook for students on LIS and computer science courses who want to understand the importance of the user in information services.

G G Chowdhury and Sudatta Chowdhury


“Aiming to fill a need for books on usability written for professionals who design and provide online information services, this is a clear and accessible guide to examining information needs and developing effective user studies to assess online information services. G G and Sudatta Chowdhury approach their topic from a library and information science perspective, giving the reader basic skills that can be used to design, conduct, analyze, and apply usability research when developing online information services. VERDICT: Highly recommended for libraries and library professionals providing resources via the Internet.” - Library Journal

Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show. Contents: 1. Information needs and user studies 2. Human information behaviour studies and models 3. Usability study basics 4. Usability study participants 5. Usability data analysis 6. Web usability 7. The usability of digital libraries 8. The digital divide, digital natives and usability 9. Issues and trends in usability research.

Readership: Researchers and practitioners interested in the design and evaluation of digital information systems and services, and students on library, information, and digital library courses. 2009 208pp | £54.95 Paperback: 9781856046725 E-book: 9781856047791

How to Give Your Users the LIS Services They Want Sheila Pantry and Peter Griffiths

Also of interest

User Experience (UX) Design for Libraries 43




WEBSITE & INTRANET MANAGEMENT The Intranet Management Handbook Martin White



2005 176pp | £54.95 Hardback: 9781856045339

2ND EDITION

2004 256pp | £49.95 Paperback: 9781856044837


“This is a truly superb book...Martin crams a treasure trove of information into 233 pages. His writing style is concise and easy to digest. I have never found another book that covers intranets in this practical style and so I thoroughly recommend it to intranet managers and their teams, to the senior execs who have the intranet within their purview, and to information management, knowledge management and content management practitioners who may have to deal with intranets, or advise clients on their development.” - Jed Cawthorne, www.ecm-stuff.blogspot.com

Also of interest

55

Archiving Websites 44 Drupal in Libraries 42 Information Architecture 36 Managing and Growing a Cultural Heritage 38 Web Metrics for Library and Information 20

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Making Search Work

Implementing Web, Intranet and Enterprise Search Martin White

The Content Management Handbook Martin White

Managing Your Internet and Intranet Services

The Information Professional's Guide to Strategy Peter Griffiths

Portals

People, Processes, Technology Edited by Andrew Cox

Web Accessibility

Practical Advice for the Library and Information Professional Edited by Jenny Craven


56 A

Index

Abell, Angela . . . . . . . . . . . . . . . . . . . 31 The Academic Library, 2nd edition . . . 2 Access and Identity Management for Libraries . . . . . . . . . . . . . . . . . . . . . 39 Access, Delivery, Performance . . . . . 40 Acquisitions in the New Information Universe . . . . . . . . . . . . . . . . . . . . . . 3 Ahmon, Jess . . . . . . . . . . . . . . . . . . . 44 Alexander, Ben . . . . . . . . . . . . . . . . . . 5 Alire, Camila A. . . . . . . . . . . . . . . . . . 32 Allan, Barbara . . . . . . . . . . . . 2, 6, 8, 34 Ally, Mohamed. . . . . . . . . . . . . . . . . . 41 Altmetrics . . . . . . . . . . . . . . . . . . . . . 21 Anderson, David . . . . . . . . . . . . . . . . 44 Andrew, Paige G . . . . . . . . . . . . . . . . 11 Anglo-American Cataloguing Rules . . 9 Archives . . . . . . . . . . . . . . . . . . . . . . . 5 Archives and Recordkeeping . . . . . . . 4 Archiving Websites . . . . . . . . . . . . . . 44 Attar, Karen . . . . . . . . . . . . . . . . . . . . 46 Atwell, Bernadette . . . . . . . . . . . . . . . 14 Austin, Fay A . . . . . . . . . . . . . . . . . . . 12

B

Bailey, Steve . . . . . . . . . . . . . . . . . . . 48 Bastian, Jeannette A . . . . . . . . . . . . . 5 Batley, Sue . . . . . . . . . . . . . . . . . . . . . 8 Bawden, David . . . . . . . . . . . . . . . . . 29 Beecroft, Kathryn . . . . . . . . . . . . . . . 50 Being an Information Innovator . . . . . . 8 Bell, Alan . . . . . . . . . . . . . . . . . . . . . . 47 Bemis, Michael . . . . . . . . . . . . . . . . . 30 Bent, Moira . . . . . . . . . . . . . . . . . . 7, 52 Berger, Sidney E . . . . . . . . . . . . . . . . 46 Better by Design . . . . . . . . . . . . . . . . 31 Better Library and Learning Space . . 31 Bielskas, Amanda . . . . . . . . . . . . . . . 43 Blanchett, Helen . . . . . . . . . . . . . . 7, 25 Blanshard, Catharine . . . . . . . . . . . . 13 Blended Learning . . . . . . . . . . . . . . . . 8 Booth, Andrew. . . . . . . . . . . . . . . . . . 22 Booth, Andrew. . . . . . . . . . . . . . . . . . 52 Bowman, J H. . . . . . . . . . . . . . . . . . . 12 Boyle, Frances . . . . . . . . . . . . . . . . . 19 Bradley, Phil . . . . . . . . . . . . . . . . 23, 38 Breeding, Marshall . . . . . . . . . . . . . . 42 Brettle, Alison . . . . . . . . . . . . . . . . . . 22 Brewerton, Anthony. . . . . . . . . . . . . . . 8 Brice, Anne . . . . . . . . . . . . . . . . . . . . 52 Bridges, Karl . . . . . . . . . . . . . . . . . . . . 2 Brock, Avril . . . . . . . . . . . . . . . . . 12, 13 Brophy, Peter. . . . . . . . . . . 2, 22, 34, 40 Broughton, Vanda . . . . . . . . . . . . . . . 12 Brown, Adrian . . . . . . . . . . . . . . . . . . 44 Bruce, Rachel . . . . . . . . . . . . . . . . . . 39 Building a Successful Customer-service Culture . . . . . . . . . . . . . . . . . . . . . . 34 Building an Electronic Resource Collection . . . . . . . . . . . . . . . . . . . . 19 Building and Managing E-book Collections . . . . . . . . . . . . . . . . . . . 18 Building Mobile Library Applications . 42 Building the Digital Infrastructure . . . 39 Building Your Portfolio, 2nd edition . . . 6 Building Your Portfolio, 3rd edition . . . 6 Bülow, Anna E . . . . . . . . . . . . . . . . . . 44 Burton, Paul F . . . . . . . . . . . . . . . . . . . 8

C

Calhoun, Karen . . . . . . . . . . . . . . . . . 16 Calvert, Philip J . . . . . . . . . . . . . . . . . 53 Caroline Brown . . . . . . . . . . . . . . . . . . 4 Cassell, Kay Ann . . . . . . . . . . . . . . . . 48 Catalogue 2.0 . . . . . . . . . . . . . . . . . . . 9 Cataloguing and Decision-making in a Hybrid Environment . . . . . . . . . . . . . 9 Chambers, Sally . . . . . . . . . . . . . . . . . 9 Changing Roles and Contexts for Health Library and Information Professionals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapman, Liz . . . . . . . . . . . . . . . . . . . 3 Children and Young People, 2nd edition . . . . . . . . . . . . . . . . . . . 13 Choksy, Carol A. . . . . . . . . . . . . . . . . 47 Chowdhury, G G 8, 9, 18, 27, 28, 30, 54 Chowdhury, Sudatta . . . . . . . . 9, 18, 54 The CILIP Guidelines for Secondary School Libraries, 3rd edition. . . . . . 52 CILIP: the Chartered Institute of Library and Information Professionals

Yearbook 2014 . . . . . . . . . . . . . . . . 50 Clark, Jason A . . . . . . . . . . . . . . . . . . 42 Clayton, Peter . . . . . . . . . . . . . . 34, 52 Cloonan, Michele V . . . . . . . . . . . . . . 44 Cloud Computing for Libraries . . . . . 42 Coleman, Lynn . . . . . . . . . . . . . . . 5, 48 Collaboration in Libraries and Learning Environments . . . . . . . . . . . . . . . . . 33 Collection Development in the Digital Age . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Collection Management . . . . . . . . . . . 3 Community Archives . . . . . . . . . . . . . . 5 Competing with Knowledge. . . . . . . . 31 The Concise AACR2 . . . . . . . . . . . . . . 9 The Content Management Handbook 55 Cooke, Alison . . . . . . . . . . . . . . . . . . 25 Coonan, Emma . . . . . . . . . . . . . . . . . 24 Copyright and E-learning . . . . . . . . . 20 Copyright Compliance. . . . . . . . . . . . 14 Copyright for Archivists and Records Manager . . . . . . . . . . . . . . . . . . . . . . 6 Copyright, 5th edition . . . . . . . . . . . . 14 Cornelius, Ian . . . . . . . . . . . . . . . . . . 26 Cornish, Graham P . . . . . . . . . . . . . . 14 Corrado, Edward M . . . . . . . . . . . . . . 40 Corrall, Sheila . . . . . . . . . . . . . . . . . . . 8 Court, Joy . . . . . . . . . . . . . . . . . . . . . 13 Cox, Andrew . . . . . . . . . . . . . . . . . . . 55 Craven, Jenny . . . . . . . . . . . . . . . 40, 55 Creating a Complete Programme for Electronic Records Retention. . . . . 47 Creating Your Library’s Business Plan34 Cullingford, Alison . . . . . . . . . . . . . . . 45 Cultural Heritage Information Access and Management . . . . . . . . . . . . . . . . . 28 Curry, Evelyn L . . . . . . . . . . . . . . . . . . 9 Customer-based Collection Development . . . . . . . . . . . . . . . . . . 2 The Cybrarian’s Web. . . . . . . . . . . . . 39 Czarnecki, Kelly . . . . . . . . . . . . . . . . 43

D

Dadson, Emma . . . . . . . . . . . . . . . . . 33 Davey, Matthew. . . . . . . . . . . . . . . . . 39 Dawson, Heather . . . . . . . . . . . . . . . . 2 de Sáez, Eileen Elliott . . . . . . . . . . . . 34 De Saulles, Martin. . . . . . . . . . . . . . . 27 Dearnley, James . . . . . . . . . . . . . . . . 30 Dearstyne, Bruce W . . . . . . . . . . . . . . 6 Deegan, Marilyn . . . . . . . . . . . . . 18, 45 Delivering Digital Services . . . . . . . . 45 Delivering Impact and Sustainability for Digital Content . . . . . . . . . . . . . . . . 21 Delivering Research Data Management Services . . . . . . . . . . . . . . . . . . . . . 15 Delivering the Best Start . . . . . . . . . . 13 Delve, Janet . . . . . . . . . . . . . . . . . . . 44 Demonstrating Value in Digital Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Describing Electronic, Digital, and Other Media Using AACR2 and RDA . . . . 12 Desouza, Kevin C . . . . . . . . . . . . . . . 31 Developing Academic Library Staff for Future Success . . . . . . . . . . . . . . . . 8 Developing Strategic Marketing Plans That Really Work . . . . . . . . . . . . . . 36 Developing the New Learning Environment . . . . . . . . . . . . . . . . . . 20 Devine, Jane . . . . . . . . . . . . . . . . . . . 24 Digital Archives . . . . . . . . . . . . . . . . . 17 Digital Asset Management in Theory and Practice . . . . . . . . . . . . . . . . . . . . . 40 Digital Consumers. . . . . . . . . . . . . . . 30 Digital Curation . . . . . . . . . . . . . . . . . 15 Digital Futures . . . . . . . . . . . . . . . . . . 18 Digital Humanities in Practice . . . . . . 17 Digital Information . . . . . . . . . . . . . . . 45 Digital Information Design and Access28 Digital Libraries and Information Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Digital Literacies for Learning . . . . . . 20 Digital Preservation . . . . . . . . . . . . . . 45 Digitizing Collections . . . . . . . . . . . . . 45 A Directory of Rare Booka and Special Collections in the UK and Republic of Ireland, 3rd edition . . . . . . . . . . . . . 46 Discovering, Retrieving and Managing Digital Cultural Objects. . . . . . . . . . 16 Dobreva, Milena . . . . . . . . . . . . . 17, 54 Donnelly, Christinea . . . . . . . . . . 49, 52 Dorner, Daniel G . . . . . . . . . . . . . . . . 53 Dreyer, Kathleen M . . . . . . . . . . . . . . 43

Drupal in Libraries . . . . . . . . . . . . . . . 42 Duckett, Bob . . . . . . . . . . . . . . . . . . . 49 Durrant, Fiona . . . . . . . . . . . . . . . . . . 14

E

E-books in Libraries . . . . . . . . . . . . . 18 The E-copyright Handbook . . . . . . . . 14 Effective Skills for the Modern Public Library Manager . . . . . . . . . . . . 32, 45 Egger-Sider, Francine . . . . . . . . . . . . 24 Ellis, Mike . . . . . . . . . . . . . . . . . . . . . 38 El-Sherbini, Magda . . . . . . . . . . . . . . 10 Emergency Planning and Response for Libraries, Archives and Museums . 33 Endicott-Popovsky, Barbara . . . . . . . 17 Envisioning Future Academic Library Services . . . . . . . . . . . . . . . . . . . . . . 2 Eshleman, Joe . . . . . . . . . . . . . . . . . . 1 Essential Cataloguing . . . . . . . . . . . . 12 Essential Classification . . . . . . . . . . . 12 Essential Dewey . . . . . . . . . . . . . . . . 12 Essential Law for Information Professionals, 3rd edition . . . . . . . . 14 Essential Library of Congress Subject Headings . . . . . . . . . . . . . . . . . . . . 12 Essential Thesaurus Construction. . . 12 Estelle, Lorraine . . . . . . . . . . . . . . . . 45 Etches, Amanda . . . . . . . . . . . . . . . . 43 Evaluating and Measuring the Value, Use and Impact of Digital Collections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Evaluating the Impact of Your Library 21 Evans, G Edward . . . . . . . . . . . . . . . 32 Evidence-based Practice for Information Professionals . . . . . . . . . . . . . . . . . 52 Expert Internet Searching . . . . . . . . . 23 Exploiting Knowledge in Health Services .............................. 22 Exploring Digital Libraries . . . . . . . . . 16 Extensible Processing for Archives and Special Collections . . . . . . . . . . . . . . 4 Eynon, Andrew . . . . . . . . . . . . . . . . . 52

F

Facilitating Access to the Web of Data36 Feather, John . . . . . . . . . . . . . . . 27, 30 Feliciati, Pierluigi . . . . . . . . . . . . . . . . 54 Fieldhouse, Maggie . . . . . . . . . . . . . . 3 Fisher, Shelagh . . . . . . . . . . . . . . . . . 40 Foo, Schubert . . . . . . . . . . . . . . . . . . 18 Ford, Nigel. . . . . . . . . . . . . . . . . . . . . 29 Forde, Helen . . . . . . . . . . . . . . . . . . . . 5 Foscarini, Fiorella . . . . . . . . . . . . . . . 47 Foskett, A C. . . . . . . . . . . . . . . . . . . . . 9 Foster, Allen . . . . . . . . . . . . . . . . 16, 26 Foundations of the Information Sciences series . . . . . . . . . . . . . . . . . . . . . . . 29 Franks, Patricia C . . . . . . . . . . . . . . . 46 Funamental for the Academic Liaison . 1 Fundamentals of Collection Development and Management, 3rd edition. . . . . . . . . . . . . . . . . . . . . . . . 3 Fundamentals of Managing Reference Collections . . . . . . . . . . . . . . . . . . . . 3 Furner, Jonathan . . . . . . . . . . . . . . . . 30 The Future of Archives and Recordkeeping . . . . . . . . . . . . . . . . . 6 The Future of Scholarly Communication . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 45

G

Gaming in Libraries . . . . . . . . . . . . . . 43 Gannon-Leary, Pat . . . . . . . . . . . . . . 52 Garibyan, Masha. . . . . . . . . . . . . . . . 39 Getting Started with Cloud Computing40 Gilchrist, Alan . . . . . . . . . . . . . . . 30, 36 Glass, Bob. . . . . . . . . . . . . . . . . . . . . 45 Glassman, Paul. . . . . . . . . . . . . . . . . 53 Gluibizzi, Amanda . . . . . . . . . . . . . . . 53 Godwin, Peter . . . . . . . . . . . . . . . . . . 25 Going Beyond Google Again. . . . . . . 24 Gorman, G E . . . . . . . . 3, 34, 45, 52, 53 Gorman, Michael. . . . . . . . . . . . . . . . . 9 Graham, Susan . . . . . . . . . . . . . . . . . 47 Grant, Maria J . . . . . . . . . . . . . . . . . . 51 Griffiths, Jillian R . . . . . . . . . . . . . . . 40 Griffiths, Peter . . . . . . . 8, 31, 34, 54, 55 A Guide to Finding Quality Information on the Internet . . . . . . . . . . . . . . . . 25


A Guide to Teaching Information Literacy .............................. 25 Guidelines for Colleges, 7th edition . 52

H

Hales, Alma . . . . . . . . . . . . . . . . . . . . 14 A Handbook for Corporate Information Professionals . . . . . . . . . . . . . . . . . 53 A Handbook for Media Librarians . . . 52 The Handbook of Art and Design Librarianship. . . . . . . . . . . . . . . . . . 53 Hanson, Terry . . . . . . . . . . . . . . . . . . . 2 Hare, Catharine. . . . . . . . . . . . . . . . . 48 Harriman, Joy H P. . . . . . . . . . . . . . . 34 Harvey, Ross . . . . . . . . . . . . . . . . . . . 15 Hastings, Robin M. . . . . . . . . . . . . . . 43 Havergal, Virginia . . . . . . . . . . . . . . . 18 Hedges, Mark . . . . . . . . . . . . . . . . . . 40 Henry, Jo . . . . . . . . . . . . . . . . . . . . . . . 1 Hernon, Peter . . . . . . . . . . . . . . . . . . 32 Herring, James E . . . . . . . . . . . . . . . 25 Hider, Philip . . . . . . . . . . . . . . . . . 29, 37 Hill, Jennie. . . . . . . . . . . . . . . . . . . . . . 6 Hiremath, Uma . . . . . . . . . . . . . . . . . 48 Holden, Jesse . . . . . . . . . . . . . . . . . . . 3 Hornby, Susan. . . . . . . . . . . . . . . . . . 45 Houghton-Jan, Sarah . . . . . . . . . . . . 43 How to do Information Studies . . . . . 29 How to Do Research, 3rd edition . . . 52 How to Give Your Users the LIS Services They Want . . . . . . . . . . . . . . . . . . . 54 Hughes, Lorna. . . . . . . . . . . . . . . 22, 45

I

IM and SMS Reference Services for Libraries . . . . . . . . . . . . . . . . . . . . . 43 Improving Students’ Web Use and Information Literacy . . . . . . . . . . . . 25 Indexing and Abstracting in Theory and Practice, 3rd edition . . . . . . . . . . . . . 9 Information 2.0 . . . . . . . . . . . . . . . . . 27 Information Architecture . . . . . . . . . . 36 Information Ethics . . . . . . . . . . . . . . . 26 Information Governance and Assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Information Literacy Beyond Library 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Information Literacy Meets Library 2.025 Information Management Solutions . 31 Information Needs Analysis. . . . . . . . 53 Information Policies and Strategies. . 26 Information Resource Description29, 37 Information Rights in Practice . . . . . . 26 Information Science in Transition . . . 30 The Information Society . . . . . . . . . . 27 Information Users and Usability in the Digital Age . . . . . . . . . . . . . . . . . . . 54 Innovations in Information Retrieval . 26 The Innovative School Librarian . . . . 52 Interactive Information Seeking, Behaviour and Retrieval . . . . . . . . . 27 The Intranet Management Handbook 55 Introducing RDA . . . . . . . . . . . . . . . . 10 Introduction to Digital Libraries . . . . . 18 Introduction to Information Behaviour 29 Introduction to Information Science. . 29 An Introduction to Library and Information Work, 3rd edition . . . . . . 8 Introduction to Modern Information Retrieval . . . . . . . . . . . . . . . . . . . . . 27 Introduction to Resource Description and Access . . . . . . . . . . . . . . . . . . . . . . 11 iResearch series . . . . . . . . . . . . . . . . 28 Is Digital Different? . . . . . . . . . . . . . . 17 Ivacs, Gabriella . . . . . . . . . . . . . . . . . 17

J

Jacobs, Neil. . . . . . . . . . . . . . . . . . . . 39 Jacobson, Trudi E . . . . . . . . . . . . 23, 25 Johnson, Peggy . . . . . . . . . . . . . . . . . 3 Jones, Ed . . . . . . . . . . . . . . . . . . . . . 11 Jones, Sarah . . . . . . . . . . . . . . . . . . . 15 Jubb, Michael . . . . . . . . . . . . . . . . 1, 45

K

Kaplan, Richard. . . . . . . . . . . . . . . . . 18 Kaplowitz, Joan R . . . . . . . . . . . . . . . 24 Kelly, Diane . . . . . . . . . . . . . . . . . . . . 27 Kendrick, Terry . . . . . . . . . . . . . . . . . 36

Kennedy, Marie R . . . . . . . . . . . . . . . 35 Khan, Ayub . . . . . . . . . . . . . . . . . . . . 31 Know it All, Find it Fast . . . . . . . . . . . 49 Know it All, Find it Fast for Academic Libraries . . . . . . . . . . . . . . . . . . . . . . 2 Know it All, Find it Fast for Youth Librarians and Teachers . . . . . . . . . 52 Knowledge Management . . . . . . . . . 31 Korn, Naomi . . . . . . . . . . . . . . . . . . . 13 Kovacs, Diane K . . . . . . . . . . . . . 19, 49 Kroski, Ellyssa. . . . . . . . . . . . . . . . . . 42

L

LaGuardia, Cheryl M . . . . . . . . . . . . . 35 Lancaster, F W . . . . . . . . . . . . . . . . . . 9 Landis, Cliff . . . . . . . . . . . . . . . . . . . . 43 Lankes, R David . . . . . . . . . . . . . . . . 49 Larsgaard, Mary Lynette . . . . . . . . . . 11 Lascarides, Michael . . . . . . . . . . . . . 43 Lawson, Steve. . . . . . . . . . . . . . . . . . 43 Leadership . . . . . . . . . . . . . . . . . . . . 34 Leading and Managing Archives and Records Programs . . . . . . . . . . . . . . 6 Lee, Stuart D . . . . . . . . . . . . . . . . . . . 19 Lemieux, Victoria . . . . . . . . . . . . . 5, 48 Lester, Ray . . . . . . . . . . . . . . . . . . . . 50 Levy, Philippa . . . . . . . . . . . . . . . . . . 20 Librarianship . . . . . . . . . . . . . . . . . . . . 8 Libraries and Information Services in the United Kingdom and the Republic of Ireland 2014 . . . . . . . . . . . . . . . . . . 50 Libraries Without Walls 5. . . . . . . . . . 40 Libraries Without Walls 6. . . . . . . . . . 40 Libraries Without Walls 7. . . . . . . . . . 40 Library Analytics and Metrics . . . . . . 20 Library and Information Science . . . . 30 Library Camps and Unconferences. . 43 The Library in the 21st Century. . . . . 34 Library Management in Disruptive Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 The Library Marketing Toolkit . . . . . . 35 Library Services for Children and Young People . . . . . . . . . . . . . . . . . . . . . . 12 Library Services from Birth to Five . . 13 Library Videos and Webcasts . . . . . . 43 Linked Data for Libraries, Archives and Museums . . . . . . . . . . . . . . . . . . . . 36 Little, Joyce . . . . . . . . . . . . . . . . . . . . 34 Location-aware Services and QR Codes for Libraries . . . . . . . . . . . . . . . . . . 42 Lomas, Elizabeth. . . . . . . . . . . . . . . . 31

M

Mackenzie, Alison . . . . . . . . . . . . . 1, 21 Mackey, Thomas P . . . . . . . . . . . 23, 25 MacLennan, Alan . . . . . . . . . . . . . . . 26 Macrae-Gibson, Rowena . . . . . . . . . . 1 Madigan, Dan . . . . . . . . . . . . . . . . . . 20 Mahon, Barry. . . . . . . . . . . . . . . . . . . 36 Making Search Work . . . . . . . . . . . . . 55 Making the Most of RFID in Libraries 40 Management Basics for Information Professionals . . . . . . . . . . . . . . . . . 32 Management Skills for Archivists and Records Managers . . . . . . . . . . . . . . 5 Managing Academic Support Services in Universities. . . . . . . . . . . . . . . . . . . . 2 Managing Acquisitions in Library and Information Services, 3rd edition . . . 3 Managing and Growing a Cultural Heritage Web Presence . . . . . . . . . 38 Managing Electronic Records . . . . . . 48 Managing Information Resources in Libraries . . . . . . . . . . . . . . . . . . . . . 34 Managing Information Services. . . . . 34 Managing Outsourcing in Library and Information Services. . . . . . . . . . . . 34 Managing Records . . . . . . . . . . . . . . 48 Managing Records in Global Financial Markets. . . . . . . . . . . . . . . . . . . . 5, 48 Managing Research Data . . . . . . . . . 16 Managing Stress and Conflict in Libraries . . . . . . . . . . . . . . . . . . . . . 34 Managing the Crowd . . . . . . . . . . . . . 48 Managing Your Internet and Intranet Services . . . . . . . . . . . . . . . . . . . . . 55 Margaret Crockett . . . . . . . . . . . . . . . . 4 Marketing Concepts for Libraries and Information Service, 3rd edition . . . 34 Marketing with Social Media . . . . . . . 35 Marketing Your Library’s Electronic

Resources . . . . . . . . . . . . . . . . . . . 35 Markland, Margaret . . . . . . . . . . . . . . 40 Markless, Sharon . . . . . . . . . . . . 21, 52 Marshall, Audrey . . . . . . . . . . . . . . . . . 3 Martin, Allan . . . . . . . . . . . . . . . . . . . 20 Martin, Lindsey . . . . . . . . . . . . . . . 1, 21 Mastering Digital Librarianship . . . 1, 17 Matassa, Freda . . . . . . . . . . . . . . . . . 37 Matthews, Joseph R . . . . . . . . . . . . . 32 Maxwell, Robert L . . . . . . . . . . . . . . . 11 Maxwell’s Handbook for RDA . . . . . . 11 McKnight, Sue. . . . . . . . . . . . . . . . . . . 2 McLeish, Simon. . . . . . . . . . . . . . . . . 39 McLeod, Julie . . . . . . . . . . . . . . . . . . 48 McMenemy, David. . . . . . . . . . 8, 26, 45 Measuring Library Performance . . . . 22 Melling, Maxine . . . . . . . . . . . 20, 33, 34 Metadata for Digital Collections . . . . 37 Metaliteracy. . . . . . . . . . . . . . . . . . . . 23 Michael Sauers . . . . . . . . . . . . . . . . . 43 Microblogging and Lifestreaming in Libraries . . . . . . . . . . . . . . . . . . . . . 43 Miksa, Shawne D. . . . . . . . . . . . . . . . 11 Millar, Laura A . . . . . . . . . . . . . . . . . . . 5 Miller, Stephen J . . . . . . . . . . . . . . . . 37 M-Libraries 2 . . . . . . . . . . . . . . . . . . . 41 M-Libraries 3 . . . . . . . . . . . . . . . . . . . 41 M-Libraries 4 . . . . . . . . . . . . . . . . . . . 41 Moniz, Richard . . . . . . . . . . . . . . . . . . 1 Moore, Nick . . . . . . . . . . . . . . . . . . . . 52 Morgan, Peter . . . . . . . . . . . . . . . . . . 22 Moss, Michael . . . . . . . . . . . . . . . . . . 17 Moulaison, Heather Lea . . . . . . . . . . 40 Murphy, Joe. . . . . . . . . . . . . . . . . . . . 42 Musuem Collections Management . . 37

N

Nast, Philip . . . . . . . . . . . . . . . . . . . . 49 Needham, Gill . . . . . . . . . . . . . . . . . . 41 Negotiating Licences for Digital Resources . . . . . . . . . . . . . . . . . . . 14 The New Professional’s Handbook . . . 8 The New Professional’s Toolkit . . . . . . 8 The New Walford Guide to Reference Resources, volume 1 . . . . . . . . . . . 50 The New Walford Guide to Reference Resources, volume 2 . . . . . . . . . . . 50 Next-Gen Library Redesign. . . . . . . . 43 Nicholas, David . . . . . . . . . . . . . . . . . 30 Nicholson, Scott . . . . . . . . . . . . . . . . 49 The No-nonsense Guide to Archives and Recordkeeping . . . . . . . . . . . . . . . . . 4 The No-nonsense Guide to Copyright in All Media. . . . . . . . . . . . . . . . . . . . . 14 The No-nonsense Guide to Legal Issues in Web 2.0 and Cloud Computing . 15 The No-nonsense Guide to Licensing Digital Resources . . . . . . . . . . . . . . 13 The No-nonsense Guide to Training in Libraries . . . . . . . . . . . . . . . . . . . . . . 6 No Shelf Required 2 . . . . . . . . . . . . . 19 Norman, Sandy . . . . . . . . . . . . . . . . . 14 Notess, Greg . . . . . . . . . . . . . . . . . . . 43 Nyhan, Julianne . . . . . . . . . . . . . . . . 17

O

O’Connor, Steve . . . . . . . . . . . . . . . . 32 O’Dwyer, Andy. . . . . . . . . . . . . . . . . . 54 Oldroyd, Margaret . . . . . . . . . . . . . . . . 8 Oliver, Chris. . . . . . . . . . . . . . . . . . . . 10 Oliver, Gillian . . . . . . . . . . . . . . . . . . . 47 Oppenheim, Charles . . . . . . . . . . 13, 15 Organizing Exhibitions . . . . . . . . . . . 37 Organizing Information . . . . . . . . . . . . 9 Owen, Kath . . . . . . . . . . . . . . . . . . . . . 6 Owen, Tim Buckley . . . . . . . . . . . . . . 49 Oxbrow, Nigel . . . . . . . . . . . . . . . . . . 31

P

Padfield, Tim . . . . . . . . . . . . . . . . . . . . 6 Palmer, Martin . . . . . . . . . . . . . . . . . . 40 Pantry, Sheila . . . . . . . . . . 8, 31, 34, 54 Paquette, Scott . . . . . . . . . . . . . . . . . 31 Parker, Jo . . . . . . . . . . . . . . . . . . . . . 25 Paschoud, John . . . . . . . . . . . . . . . . 39 Pedley, Paul . . . . . . . . . . . . . . . . . . . 14 Peltier-Davis, Cheryl Ann . . . . . . . . . 39 Pickard, Alison Jane . . . . . . . . . . . . . 51 Planning and Implementing Electronic Records Management . . . . . . . . . . 48

Polanka, Sue. . . . . . . . . . . . . . . . . . . 19 Portals . . . . . . . . . . . . . . . . . . . . . . . . 55 Potter, Ned . . . . . . . . . . . . . . . . . . . . 35 Poulter, Alan . . . . . . . . . . . . . . . . . 8, 45 Powis, Chris . . . . . . . . . . . . . . . . . . . 23 Powis, Chris . . . . . . . . . . . . . . . . . . . 25 Practical Cataloguing . . . . . . . . . . . . . 8 Practical Copyright for Information Professionals . . . . . . . . . . . . . . . . . 14 Practical Digital Preservation . . . . . . 44 Practical Tips for Developing Your Staff7 Practical Tips for Library and Information Professionals series . . . . . . . . . . . . . 7 Practical Tips for Proving Your Worth . 7 Practical Tips for Supporting Your Researchers . . . . . . . . . . . . . . . . . . . 7 Pratchett, Tracey . . . . . . . . . . . . . . . . . 7 Preparing Collections for Digitization 44 Preservation Management for Libraries, Archives and Museums . . . . . . . . . 45 Preserving Archives, 2nd edition. . . . . 5 Preserving Complex Digital Objects . 44 Preserving Our Heritage . . . . . . . . . . 44 Price, Kate. . . . . . . . . . . . . . . . . . . . . 18 Principles and Practice in Records Management and Archives series . . 5 Project Management . . . . . . . . . . . . . 34 Providing Effective Library Services for Research . . . . . . . . . . . . . . . . . . . . 52 Pryor, Graham. . . . . . . . . . . . . . . 15, 16 The Public Library . . . . . . . . . . . . . . . 45

Q

Qualitative Research for the Information Professional, 2nd edition . . . . . . . . 52

R

Radford, Marie L . . . . . . . . . . . . . . . . 49 Rafferty, Pauline . . . . . . . . . . . . . 16, 26 Rankin, Carolynn. . . . . . . . . . . . . 12, 13 Rare Books and Special Collections . 46 Ray, Louise . . . . . . . . . . . . . . . . . . . . . 5 RDA and Cartographic Resources . . 11 RDA and Serials Cataloguing . . . . . . 11 RDA: Element Set . . . . . . . . . . . . . . . 10 RDA: Resource, Description and Access, 2013 Revision . . . . . . . . . . 10 RDA: Strategies for Implementation . 10 Read to Succeed. . . . . . . . . . . . . . . . 13 Reader Development in Practice . . . 45 Recordkeeping, Compliance and the Law. . . . . . . . . . . . . . . . . . . . . . . . . 47 Records and Information Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Records Management and Information Culture . . . . . . . . . . . . . . . . . . . . . . 47 Reference and Information Services. 48 Reflecting on the Future of Academic and Public Libraries . . . . . . . . . . . . 32 Research Methods in Information . . . 51 Research, Evaluation and Audit . . . . 51 Rethinking Information Literacy. . . . . 24 Rhys-Lewis, Jonathan. . . . . . . . . . . . . 5 Roberts, Sue . . . . . . . . . . . . . . . . 20, 34 Robin Fay . . . . . . . . . . . . . . . . . . . . . 43 Robinson, Lyn . . . . . . . . . . . . . . . 22, 29 Robinson, Thomas Sean Casserley . 43 Rowlands, Ian . . . . . . . . . . . . . . . . . . 30 Rowley, Jennifer . . . . . . . . . . . . . . 8, 34 Ruddock, Bethan . . . . . . . . . . . . . . . . 8 Ruthven, Ian . . . . . . . . . . . . . . . . 27, 28

S

Santamaria, Daniel A . . . . . . . . . . . . . 4 Schmidt, Aaron . . . . . . . . . . . . . . . . . 43 Scholarly Publishing in an Electronic Era 45 Schopflin, Katherine . . . . . . . . . . 52, 53 Screencasting for Libraries . . . . . . . . 43 Secker, Jane . . . . . . . . . . . . . . . . 20, 24 Semantic Web Technologies and Social Searching for Librarians . . . . . . . . . 43 Sen, Barbara . . . . . . . . . . . . . . . . . . . 51 Setting Up a Library and Information Service from Scratch . . . . . . . . . . . 31 Seven Steps to Effective Online Teaching . . . . . . . . . . . . . . . . . . . . . 19 Shaper, Sue . . . . . . . . . . . . . . . . . . . 52 Shep, Sydney J . . . . . . . . . . . . . . . . . 45 Shepherd, Elizabeth . . . . . . . . . . . . . 48


Index

57

Shorley, Deborah. . . . . . . . . . . . . . 1, 45 Showers, Ben . . . . . . . . . . . . . . . . . . 20 Silverstein, Joanne . . . . . . . . . . . . . . 49 Singer, Carol A . . . . . . . . . . . . . . . . . . 3 Smith, Kelvin . . . . . . . . . . . . . . . . . . . 48 Social Media for Creative Libraries . . 38 A Social Networking Primer for Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 The Special Collections Handbook . . 45 Spring, Hannah . . . . . . . . . . . . . . . . . 51 Stead, Alan . . . . . . . . . . . . . . . . . . . . 26 Steiner, Sarah . . . . . . . . . . . . . . . . . . 42 Stone, Rod . . . . . . . . . . . . . . . . . . 5, 48 Stopforth, Nick. . . . . . . . . . . . . . . 32, 45 Strategic Planning for Social Media in Libraries . . . . . . . . . . . . . . . . . . . . . 42 Streatfield, David. . . . . . . . . . . . . . . . 21 Stuart, David . . . . . . . . . . . . . . . . 20, 36 The Subject Approach to Information, 5th edition. . . . . . . . . . . . . . . . . . . . . 9 The Subject Librarian’s Handbook . . . 1 Successful Enquiry Answering Every Time, 6th edition . . . . . . . . . . . . . . . 49 Supervising and Leading Teams in ILS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Supporting E-learning . . . . . . . . . . . . 20 Supporting Research Students . . . . . . 2 Sustainability of Digital Information . . 30

T

Tanner, Simon . . . . . . . . . . . . 18, 21, 45 Tatterall, Andy . . . . . . . . . . . . . . . . . . 21 Teaching Information Literacy Online 25 Teaching Information Skills . . . . . . . . 23 The TECH SET series. . . . . . . . . . . . 42 Technology Traning in Libraries . . . . 43 Terras, Melissa . . . . . . . . . . . . . . . . . 17 Thomsett-Scott, Beth C. . . . . . . . . . . 35 Totterdell, Anne . . . . . . . . . . . . . . . . . . 8 Transformative Learning Support Models in Higher Education . . . . . . . . . . . . . 2 Transforming Information Literacy Using Learner-centered Teaching . . . . . . 24

U

Understanding Healthcare Information22 Urquhart, Christine . . . . . . . . . . . . . . 22 User Experience (UX) Design for Libraries . . . . . . . . . . . . . . . . . . . . . 43 User Studies for Digital Library Development . . . . . . . . . . . . . . . . . 54 Using Mobile Technology to Deliver Library Services . . . . . . . . . . . . . . . 40 Using Web 2.0 for Health Information 22

V

van Hooland, Seth. . . . . . . . . . . . . . . 36 Varnum, Ken . . . . . . . . . . . . . . . . . . . 42 Verborgh, Ruben . . . . . . . . . . . . . . . . 36 The Virtual Reference Handbook . . . 49 Virtual Reference Service . . . . . . . . . 49

W

Walker, Peter. . . . . . . . . . . . . . . . . . . 49 Walsh, Andrew . . . . . . . . . . . . . . . . . 40 Walton, Graham . . . . . . . . . . . . . . . . 22 Warwick, Claire . . . . . . . . . . . . . . . . . 17 Watson, Les . . . . . . . . . . . . . . . . . . . 31 Watson, Margaret . . . . . . . . . . . . . . . . 6 Weaver, Margaret . . . . . . . . . . . . . 2, 33 Web Accessibility. . . . . . . . . . . . . . . . 55 Web Metrics for Library and Information Professionals . . . . . . . . . . . . . . . . . 20 Webb, Jo . . . . . . . . . . . . . . . . 23, 25, 52 Weber, Mary Beth . . . . . . . . . . . . . . . 12 Welsh, Anne . . . . . . . . . . . . . . . . . . 8, 9 Westbrook, Lynn . . . . . . . . . . . . . . . . 49 White, Martin . . . . . . . . . . . . . . . . . . . 55 Whyte, Angus . . . . . . . . . . . . . . . . . . 15 The Wired World . . . . . . . . . . . . . . . . 30 Woods, Laura . . . . . . . . . . . . . . . . . . . 7 Woodward, Hazel . . . . . . . . . . . . . . . 45

Y

Yeo, Geoffrey . . . . . . . . . . . . . . . . 5, 48 Young, Gil . . . . . . . . . . . . . . . . . . . . . . 7 Younger, Paula . . . . . . . . . . . . . . . . . 22 Your Essential Guide to Career Success, 2nd edition . . . . . . . . . . . . . . . . . . . 27

58

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Contents

Academic Libraries ..............................................................................1 Acquisitions & Collection Development ...............................................2 Archives ...............................................................................................4 Career Development & Training ..........................................................6 Cataloguing & Classification ................................................................8 Children & Young People...................................................................12 Copyright & Legal Issues...................................................................13 Data Management & Curation ...........................................................15 Digital Libraries ..................................................................................16 E-books & Electronic Resources .......................................................18 E-Learning .........................................................................................19 Evaluation & Metrics ..........................................................................20 Health / Medical Libraries ..................................................................22 Information Literacy ...........................................................................23 Information Policy & Ethics ................................................................26 Information Science / Library Science ...............................................27 Knowledge & Information Management.............................................31 Library Design....................................................................................31 Library Management..........................................................................32 Marketing ...........................................................................................34 Metadata............................................................................................36 Museums & Cultural Heritage............................................................37 New Technologies..............................................................................38 Preservation & Conservation .............................................................44 Public Libraries ..................................................................................45 Publishing & Communication.............................................................45 Rare Books & Special Collections .....................................................45 Records Management .......................................................................46 Reference Services ...........................................................................48 Reference Works ...............................................................................50 Research Methods.............................................................................51 School Libraries .................................................................................52 Special Libraries ................................................................................52 User Studies ......................................................................................53 Website & Intranet Management .......................................................55 Index ..................................................................................................56 Order Form ..........................................................................................? Overseas Agents and Representatives ....................Inside back cover

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