FALL 2016 - The Partnership

EDUCATION institute SEPTEMBER - DECEMBER 2016

FALL 2016

www.educationinstitute.ca #edinstitute

FALL 2016 COURSE CALENDAR [email protected]

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IMPORTANT INFORMATION About the Education Institute

The Education Institute was created by the Ontario Library Association in 2003. Today it operates under the Partnership, a collective effort of Canada’s provincial and territorial library associations. Education Institute programming is offered year-round and is developed for professionals from all library sectors from coast to coast. One-hour webinars and longer web courses are offered virtually to save you time and money. Visit us online at www.educationinstitute.ca.

Pricing

Education Institute offers single-site registrations for one-hour webinars for the usual fee of $45 for members and $55 for non-members. Prices for courses vary depending on length and subject matter. Connection instructions are sent to participants the day before the presentation and are not to be forwarded or shared. If you are interested in an institutional subscription, please contact us at [email protected].

Group viewing

We encourage participants to use these webinars as collective professional development opportunities. Register, project the webinar in your meeting room, and have a group learning experience with your team – a great value for money.

Technical requirements

Education Institute sessions are conducted using the Adobe Connect web conferencing platform. Log in as a guest; no password is required. No software or equipment is needed to participate in a session, other than an Internet browser and computer speakers. Please refer to the connection instructions for testing and troubleshooting information.

Refunds and credits

EI does not offer refunds for missed sessions. If you are unable to attend a session, please refer to the recording. If a session is cancelled, registrants will receive a credit for a future session. Please note that dates are subject to change.

Continuing Education Certificate

EI sessions count as credits for the Partnership’s Continuing Education Certificate program. Please visit www.thepartnership.ca for more information.

Contact us

We are always looking to improve. If you have feedback on a session, or ideas for session topics or presenters, or wish to get in touch, contact the Education team at [email protected].

Archived sessions

After the webinar, registrants will receive a link to a streamed recording of the session, which can be viewed for up to one year after the live session date. If you missed a session, you can access the recording from our website for a small fee. Please note that not all sessions will be recorded.

Register now at www.educationinstitute.ca 2

EDUCATION INSTITUTE

TABLE OF CONTENTS COLLECTIONS & RESOURCES 6

PROGRAMS & SERVICES

Privacy Concerns and Access to Information Charmaine Atrooshi, Megan McMeekin, Alexandra Yarrow

10 Team Teen: Programming with (not for) Your Teens Meagan Gilpin, Patricia Chan

7 Pathways Singing Program: Learning Through Song FREE Bev Foster

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Taking Care of Beesness Kathy Reid-Naiman

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17 Legal Resources for Librarians Alan Kilpatrick

Small Library, BIG Impact: Program Ideas for Adults and Families in Small and Rural Public Libraries Kelly Thompson. Karen DeLuca

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Finding OLA Forest of Reading Titles in Accessible Formats FREE Theresa Power, Bob Minnery

Rural Internet Hotspot Lending Programme: Connecting Communities Jessica Veldman

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Beyond Merchandising: Build and Promote the Right Collection for your Library Customer Margaret Macmillan, Cindy Poggiaroni

19 Best Bets for Readers’ Advisory (Part 1): Reaching All Ages with RA FREE Vivien Keiling, Melanie Kindrachuk, Andrea Dunn 21

Best Bets for Readers’ Advisory (Part 2): Reaching All Ages with RA FREE Faith Roebuck Shergold, Sheilah O’Connor, Melanie Kindrachuk, Andrea Dunn

MANAGEMENT & ADMIN 6

Creating a Positive Feedback Framework Margaret Macmillan, Julie Mandal

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The Changing Role of the Librarian: Keeping up with the Times Kim Huntley, Heather Mathis

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Building a Culture of Quality Assurance in an Academic Library Jiselle Alleyne

MARKETING 11

It’s the Singer not the Song: Giving Effective Group Presentations Jay Keystone

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RESEARCH & ASSESSMENT

18 Mindsets in Libraries: Lessons from Social Psychology Alison Ambi

TECHNOLOGY & SOCIAL MEDIA 12

iStorytime: Technology Meets Storytime Richard Anderson

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Building Digital Communities Bailey Parnell

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Easy Mobile Coding Apps for Everyone Michael Chan

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Making Movies on Your Mobile Kirsten Ng

STAFFING, TRAINING & MENTORING 9

Questions every Library Administrator Needs to Ask Susan Cleyle

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From Public Libraries to the Office: Using Knowledge Management in Information Organizations FREE Sarah Morrison

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So You Want to be an Archivist? FREE Lisa Lawlis

FALL 2016 COURSE CALENDAR

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TABLE OF CONTENTS 12

New Librarian Abroad: My Experience Working at a Canadian College in Qatar FREE Erin Clupp

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Your Super Powers at Work: How your Strengths can Solve Conflicts, Rock Meetings and Inspire Colleagues Sophia Apostol

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Nailing the Interview: Advice for Successful Job Hunting FREE Melanie Parlette-Stewart, Ali Versluis

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Rejected: Navigating Interview Season in Library Land FREE Natalie Colaiacovo

OLA EVENTS

RA in a Day: Investing in RA: Skill Building Strategies

Friday October 21, 2016 Faculty Club, University of Toronto

www.accessola.com/events

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Creating a Positive Feedback Framework 2 pm et

Privacy Concerns & Access to Information 2 pm et

Pathways Singing Program 1 pm et

ICON & COLOUR LEGEND

External Events

Teaching & Learning

Collections & Resources

Research & Assessment

Technology

Staffing, Training & Mentoring

Marketing


Management & Admin

Programs & Services

Bright Young Minds

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SEPTEMBER CREATING A POSITIVE FEEDBACK FRAMEWORK

PRIVACY CONCERNS AND ACCESS TO INFORMATION

Tuesday, September 20 @ 2 - 3 pm et

Tuesday, September 27 @ 2 - 3 pm et

Participants will take a broad look at the way we give and receive feedback. What prompts you to give it? How do you ask for it if you need it? How do you handle an uncomfortable feedback situation? Do you acknowledge – authentically and frequently? How can we all learn to focus on behaviours and actions we want to start, stop or continue - as a result of feedback? Participants will discuss a framework that encourages a timely, direct, and high-quality feedback culture – resulting in high productivity and strong personal satisfaction. Key outcomes: • Increased awareness of the ingredients necessary for building trust and rapport in communication • Moving from a “judger” to “learner” mindset in staff communications • Improved understanding how a positive feedback framework promotes professional and personal growth in employees Presenters: Margaret Macmillan is a library manager and current Interim Director of Community Engagement and Partnerships with Brampton Library with extensive experience in promoting staff and community engagement. She also holds certification as a professional leadership coach. Margaret has led interactive library workshops on communication-building, developing positive feedback cultures, creating positive work environments and building staff engagement and she can be found every year coaching with focused listening at the annual OLA SuperConference “Coaches’ Corner”! Julie Mandal has worked as a Branch Manager at the Brampton Library since 2013 and is currently in charge of the Cyril Clark and Four Corner’s Branches. She has worked in academic, Special, and public libraries, bringing with her diverse work and cultural experience. Currently enrolled in the Public Library Leadership Forum (Class of 2016), she also has extensive education and experience in coaching, which she has put to good use by starting “Coaches’ Corner” at the annual OLA SuperConference.

Ottawa Public Library’s Homebound Services department worked with legal and risk management, colleagues, customers, and families to design guidelines and scripts for dealing with consent and privacy issues in the library, including a new intake process for our customers. Our goal was to respect our customers’ independence, provide community supports, and ensure that we are also compliant with Ontario Privacy legislation. This session will briefly examine some of the major changes that were implemented and how we shared our procedures with branch staff in a large library system. Key outcomes: • Balancing customer privacy concerns with the sharing of information • Understanding Power of Attorney issues/concerns, and what they mean for libraries • Creating procedures for providing consent Presenters: Charmaine Atrooshi has been working in the Homebound Services department of the Ottawa Public Library for the past five years. Along with her colleagues, she selects books, audiobooks and DVDs for more than 500 customers a month, and provides readers’ advisory services in person, by phone, and via email. She received her Master of Arts in Legal Studies from Carleton University in 2010, and is currently pursuing an MLIS online with the University of Alberta. Megan McMeekin is the Supervising Librarian for Homebound and Accessibility Services at the Ottawa Public Library. She received her Masters of Library and Information Studies from McGill University in 2011. In addition to her public library experience, she has also worked in government and academic libraries. Alexandra Yarrow is Manager of Alternative Services at the Ottawa Public Library, a department that includes Homebound, Accessibility, Bookmobile and Kiosk Services. She received her Masters of Library and Information Studies from McGill University in 2004. She has been actively involved in professional library associations at the local, provincial and federal level since 2004 and is currently OPLA President.

Unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

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EDUCATION INSTITUTE

SEPTEMBER PATHWAYS SINGING PROGRAM: LEARNING THROUGH SONG Thursday, September 29 @ 1 - 2 pm et

FREE!

Pathways is a singing program that has been researched, designed and produced by Room 217 Foundation for people with Alzheimer’s disease and other dementias and cognitive impairment. The literature shows that neural pathways in music processing may not be lost in people with Alzheimer’s. Musical memories are stored in both parts of the brain; even when some parts of the brain are severely damaged, other parts may be able to recall music. Singing is an engaging and holistic music activity with many health benefits. Using Pathways with this population can strengthen relationships, evoke memories, spark conversations, create moments, engage people in music-making, reduce isolation, improve mood and help people express emotions. The Pathways Singing Program consists of 13 30-minute DVD episodes (in three themed collections) that feature five songs per episode, audio-only CD of the featured songs with instrumental and vocal tracks, an activity book with five activities per song, and online training. The program features an expert singing host who leads the episodes; caregivers simply need to encourage the person with dementia to participate so they can benefit from the evidence-based research that went into the program.. Key outcomes: • Learn why music can still be processed by people with cognitive impairment • Understand the benefits of singing for people with Alzheimer’s disease and other dementia • Experience part of an episode to understand how this resource can positively impact community members with dementia and their caregivers

OLA EVENTS

November 3, 2016 London Public Library, Central Branch You want me to do what!? This is the reality of being a children and youth services library worker. It’s no longer only planning for storytime, you are also making key connections to ensure the viability of public libraries. You innovate, you learn, you use your expertise in community building to shape the future of libraries. Step beyond your comfort zone - fast! Join us for our annual Child and Youth Services EXPO.

www.accessola.com/events

Presenter: Bev Foster is the Founder and Executive Director of the Room 217 Foundation, a social enterprise that produces and delivers therapeutic music resources and education.



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OCTOBER Monday

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Tuesday Legal Resources for Librarians 12 pm et

Team Teen 2 pm et

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Questions every Library Administrator Needs to Ask 12 pm et

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So You Want to be an Archivist? 11 am et

New Librarian Abroad 12 pm et

Thursday From Public Libraries to the Office 12 pm et

It’s the Singer not the Song 1 pm et

iStorytime 2 pm et

Your Super Powers at Work 12:30 pm et

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EDUCATION INSTITUTE

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Bright Young Minds

OCTOBER LEGAL RESOURCES FOR LIBRARIANS Tuesday, October 4 @ 12 - 1 pm et

QUESTIONS EVERY LIBRARY ADMINISTRATOR NEEDS TO ASK Wednesday, October 5 @ 12 - 1 pm et

Having access to the law gives members of our society the tools needed to make informed decisions. Unfortunately, access to justice has become a major issue in Canada. Legal services have become increasingly unaffordable and inaccessible. In a 2013 report, the Canadian Bar Association called access to justice in Canada abysmal and inequitable. Libraries can play an important role in improving access to justice. A 2010 survey conducted by Courthouse Libraries BC estimated that public libraries in British Columbia receive about 35,000 legal reference questions from the public every year. Libraries are a natural place to connect with members of the public who have legal information needs. Join Alan Kilpatrick, the Reference Librarian at Law Society of Saskatchewan Library, for this session exploring basic legal resources for librarians. Participants will learn about searching case law, legislation, and legal resources, including CanLII and the National SelfRepresented Litigants Project. Importantly, participants will leave this session with greater confidence, knowledge, and legal literacy to assist library patrons seeking legal information or assistance. Key outcomes: • Participants will learn about basic legal resources, including CanLII and the National Self-Represented Litigants Project • Participants will learn about the organizations in Canada that provide the public with free legal advice • Participants will leave this session with greater confidence, knowledge, and legal literacy to assist library patrons seeking legal information or assistance

Library Leadership within today’s varied and fast paced libraries requires skills that are focused on solutions and forward movement. This webinar will look at question formation and the importance of using the right question to get the action your library needs. Attendees will learn how to develop open ended, non biased questions that will encourage ownership and engagement within your library. All will walk away with a question bank that can be used as a starting point for developing a customized list to keep at the ready as library administrators lead their libraries to success. Key outcomes: • Library Leaders will learn how to ask the right questions • Participants will have a question bank to use in their day to day work • Participants will leave the importance of question delivery Presenter: Susan Cleyle is University Librarian at Memorial University. Prior to that she served as the director of CITL (Centre for Innovation in Teaching and Learning) and the associate university librarian at Memorial’s Queen Elizabeth II Library. She is currently the chair of The Partnership, the network of provincial, regional and territorial library associations of Canada and the co- author of the book titled: Last One Out Turn Off the Lights -- Is This the Future of American and Canadian Libraries? Having graduated from the Royal Roads Post Graduate Executive Coaching program, Susan is a certified Executive Coach and holds a Certified Professional Coach (CPC) designation from the International Coaching Federation.

Presenter: Alan Kilpatrick is a reference librarian with the Law Society of Saskatchewan Library in Regina. He has a Master’s degree in Library and Information Science from Western University and a Bachelor of Arts degree from Vancouver Island University. Alan is the Social Media Coordinator for the Canadian Association of Law Libraries and a contributor to the Law Society of Saskatchewan Library blog, Legal Sourcery. You can find him on Twitter at @Alan_Kilpat.



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OCTOBER FROM PUBLIC LIBRARIES TO THE OFFICE: USING KNOWLEDGE MANAGEMENT IN INFORMATION ORGANIZATIONS Thursday, October 6 @ 12 - 1 pm et

FREE!

Heard about knowledge management (KM) and not sure if it’s relevant to you? This workshop will outline the basics of KM, give some examples of how it’s used in industry, and talk about how you can adapt it (from small changes to large initiatives) in your library - and your life! This session is part of the Bright Young Minds webinar series.

Key outcomes: • Introduction to knowledge management • See how it relates to librarianship • Develop strategies to adapt it to library/information work in relevant and strategic ways Presenter: Sarah Morrison is a Knowledge Managment & Information Specialist within RGA’s Global Research & Development team, She is working toward expanding RGA’s knowledge management capabilities. Her tasks include SharePoint building and training, Yammer group development and support, insurance market environment monitoring, technical documentation creation, content management, ad-hoc research, and KM consulting within the company. She graduated in 2015 with an MLIS from the University of Western Ontario. In her spare time, she enjoys reading nonfiction ebooks, listening to Nine Inch Nails, and playing with any new piece of technology she can get her hands on. You can find her at www.sarahamorrison.net or on Twitter at @_ sarahamorrison.

TEAM TEEN: PROGRAMMING WITH (NOT FOR) YOUR TEENS Tuesday, October 11 @ 2 - 3 pm et

You did your research, planned for hours, and even got the thumbs up from your Teen Advisory Group. And yet, getting teens out to your programs is sometimes like pulling teeth! But, what if instead of programming for teens we started programming with teens? What happens when we program as a team? We’ll explore the importance of partnering with teens from brainstorming to the big event, including real testimonials from teens themselves and examples of some of our favourite collaborations. Key outcomes: • Research that supports the importance of involving teens in all stages of the programming process, from initial ideas to final projects • The importance of adjusting your strategies based on your environment • How to engage with teens through a variety of platforms • Real success stories and insight from teens themselves who have participated in the delivery of teen library programs Presenters: Meagan Gilpin is the Teen Services Librarian at the Richmond Hill Public Library’s Central Branch. While completing her undergraduate degree in English from York University, she fell in love with community programming when she landed a job as her residence’s event planner. Combining her love of books and youth programming, pursuing a career in librarianship was a natural fit. She received her Master of Information degree from the University of Toronto in 2012 and is now enjoying her dream job. Patricia Chan received a Bachelor of education degree from the University of Western Ontario and completed her MLIS through Sans Jose State University exclusive online program. She is passionate about creating programs with teens and is always looking for new projects to challenge herself and her team. She currently serves as Community Branch Librarian at the Richmond Green Branch of the Richmond Hill Public Library which is attached to the Richmond Green Secondary School.


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EDUCATION INSTITUTE

OCTOBER IT’S THE SINGER NOT THE SONG: GIVING EFFECTIVE GROUP PRESENTATIONS

SO YOU WANT TO BE AN ARCHIVIST? Tuesday, October 18 @ 11 - 12 pm et

Thursday, October 13 @ 1 - 2 pm et

This talk outlines the elements of a lecture, focusing primarily on the practical aspects that make a presentation so effective. The two most important principles of a lecture are engagement of the learner and clarity of expression; knowledge of the subject matter is necessary but not sufficient, to which any undergraduate student will attest. The 5 elements of a lecture include i. the need to motivate the learner to be interested in what you have to say, ii. provide an outline of the information you wish to present ,iii provide the appropriate amount of information in a digestible, legible fashion, iv. ensure that there is time for intermission ( known as learning breaks) and v. provide an opportunity for feedback. By far, numbers iii. and iv. are the most critical aspects of a successful lecture. Of course, it is crucial that the speaker has targeted the appropriate level of knowledge with respect to the audience. ie. not too high or low. This lecture will utilize humour, interactive learning and political incorrectness in order to show you, the participant, that the ability to give an excellent group presentation is not genetic. It can be learned! Key outcomes: • Learn about the various methods for slide preparation • Understand why “less is more” • Know why ‘learning breaks’ are one of the most important methods to keep learners engaged …and awake!. Presenter: Dr. Jay Keystone graduated from University of Toronto Medical School in 1969 where he received the Cody gold medal that should help when he retires. He trained in internal medicine in Toronto and at the University of Michigan Medical Center. After obtaining his fellowship in internal medicine (which he gave up in 1995 to save lives) , he studied at the London School of Hygiene and Tropical Medicine where he received his master’s degree in Clinical Tropical Medicine in 1974. He was the Director of the Tropical Disease Unit at the Toronto General Hospital until 1997. He is a Professor of Medicine at the University of Toronto and the Director of the Toronto Medisys Travel Health Clinic.

FREE!

Looking for advice on how to become an archivist? Looking for some information about archives or archival records? Do you have general questions about how to apply what you have learned in your MLIS or MAS into a career? Attend this webinar to hear some advice, based on the knowledge that I have gained fromm working in archival institutions and how I plan to apply all of my experiences into a career! This session is part of the Bright Young Minds webinar series.

Key outcomes: • Introduction into archival science • Course advice • Career advice (although I am no expert!) Presenter: Lisa Lawlis is currently finishing her Masters in Library and Information Science degree at Western University and has been focusing on a career in archiving. Her first passion was art history, and she obtained an Undergraduate and Masters Degree in Art History from Western. Lisa has translated her love of history and organizing into a career of archiving. Lisa is constantly looking for new archival opportunities and would love the opportunity to share what she has learned so far with other students, new graduates or anyone looking to learn more about archivcal science.



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OCTOBER ISTORYTIME: TECHNOLOGY MEETS STORYTIME

NEW LIBRARIAN ABROAD: MY EXPERIENCE WORKING AT A CANADIAN COLLEGE IN QATAR

Thursday, October 20 @ 2 - 3 pm et

Tuesday, October 25 @ 12 - 1 pm et

This summer the Vaughan Public Library offered a hands-on iStorytime pilot program. In addition to established storytime activities - rhymes and songs - participating families were provided iPads. Interactive eBooks were read and engaged with together. The program’s successes and challenges will be considered, along with a discussion on the interactive ebooks presented and thoughts on how this program may evolve into the future. Key outcomes: • Discover what worked and what did not in a new interactive, digital young children’s program • Learn about current interactive ebooks for children • Participate in a discussion on whether ebooks and tablets will have a role in public library storytimes Presenter: Richard Anderson is a Digital Creation Specialist - Children, at the Bathurst Clark Resource Library in Vaughan Ontario.

FREE!

Have you always wanted to work abroad but were too afraid to take the plunge? Do you like to travel and meet new and exciting people? Why not consider looking overseas for a fulfilling career? I have been living in Doha, Qatar for 2 years now and would recommend it to anyone. Despite there being some challenges, it has been one of the most rewarding experiences of my life. There are many benefits of uprooting your life and moving abroad for new graduates (or anyone really) including: amazing professional and cultural experiences, opportunity for travel, and great financial incentives. Interested but think it’s not for you? While it is a very personal decision, I was surprised to see the diversity in people who come to work abroad: all age groups, singles, married couples and families, men, women, all professions. Please join me for my webinar and learn about some of the experiences I have had working and living as a librarian abroad and see if it could also be right for you! This session is part of the Bright Young Minds webinar series.

Key outcomes: • Discover some opportunities and challenges of living and working abroad • Learn about different approaches we have to take as library professionals working overseas • Tips and advice for searching and applying for jobs • Q&A session with someone who has firsthand experience living and working in the Middle East Presenter: Erin Clupp is the Document and Archives Librarian at the College of the North Atlantic - Qatar (CNA-Q). She graduated with an MLIS from the University of Western Ontario. She also has a BA in History from the University of Ottawa, a Certificate in Archives and Records Management from Algonquin College, and she is currently working toward a Diploma in Adult Education from the Vancouver Community College online. Unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

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EDUCATION INSTITUTE

OCTOBER YOUR SUPER POWERS AT WORK: HOW YOUR STRENGTHS CAN SOLVE CONFLICTS, ROCK MEETINGS, AND INSPIRE COLLEAGUES

FINDING OLA FOREST OF READING TITLES IN ACCESSIBLE FORMATS Thursday, October 27 @ 12:30 - 1:30 pm et

FREE!

Thursday, October 27 @ 12:30 - 1:30 pm et

In high-stakes situations, most people get nervous, start to doubt themselves, and then get flustered and self-conscious. These feelings are driven by our inner Saboteurs as they emotionally hijack us. Join Sophia Apostol, a Certified Professional Coach, as she shares how to outsmart the Saboteur and tap into your Super Powers instead, so that you show up as the best version of yourself in any situation. This workshop will be interactive, and you’ll receive tools to put to use right away in both your work life and home life. In advance of the session, please take this free Saboteur Quiz that will help you identify YOUR Saboteurs: http://www.positiveintelligence.com/assessments/ Key outcomes: • Identify when you get triggered and frustrated, i.e. emotionally hijacked, and what to do when you notice it happening • Practice using proven emotional intelligence and coaching techniques to shift into a more empowered mindset • Receive tips and tools to apply in your work life and home life Presenter: Sophia Apostol worked in academic libraries (Seneca College, University of Guelph, OCLS) and for vendors (Coutts and YBP Library Services) for 10 years before transitioning into Coaching. She now runs her own coaching practice, is a Certified Professional Co-Active Coach, and has also done extensive Leadership training. She became a Coach because she believes that supporting others to be their most amazing selves creates predictable magic.

The Ontario Library Association’s Forest of Reading program unites young readers of all ages to read then vote for their favourite book. A recent survey about the program identified that many libraries and educators were unaware that nominated titles are available in accessible formats for readers who cannot use print books due to a learning, visual or physical disability. Theresa Power from the Centre for Equitable Library Access (CELA) and Bob Minnery from Alternate Education Resources Ontario (AERO) will describe how CELA and AERO work with Forest of Reading organizers to provide access to the nominated titles in audio, e-book and braille formats. Participants will learn how to find and request these books for public library patrons through CELA and for students through AERO. Key outcomes: • Increase awareness of accessible formats for young patrons with print disabilities • Learn where to find books in alternate formats to support patrons • Provide an inclusive Forest of Reading program at your library Presenters: Theresa Power is Content and Access Librarian for the Centre for Equitable Library Access (CELA). She has a passion for kids and YA lit and serves both as co-chair of the White Pine Committee for the Forest of Reading and on the OLA Best Bets Committee. Theresa works extensively to make Forest of Reading and TD Summer Reading Club titles available in accessible formats so that kids with print disabilities can participate fully in these programs. Bob Minnery has been the manager of Alternative Educational Resources Ontario (AERO) at the W. Ross Macdonald School for the Visually Impaired and Deafblind in Brantford, Ontario for 15 years. Before managing AERO, he was a Program Coordinator for the Canadian Deafblind Association in Ontario. Bob has been to New Orleans 17 times and is always willing to give travel, food or music advice regarding ‘NOLA’ anytime!



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NOVEMBER Monday

Tuesday Beyond Merchandising 2 pm et

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Rejected 12 pm et

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Nailing the Interview 2 pm et

The Changing Role of the Librarian 1 pm et

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Best Bets for Readers’ Advisory (Part 1) 2 pm et

Thursday Building Digital Communities 12 pm et

Taking Care of Beesness 1 pm et

Small Library, BIG Impact 2 pm et

Mindsets in Libraries 1 pm et

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Easy Mobile Coding Apps for Everyone 12 pm et


External Events

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Teaching & Learning



Technology


EDUCATION INSTITUTE

Marketing

Management & Admin

Programs & Services

Bright Young Minds

NOVEMBER BEYOND MERCHANDISING: BUILD AND PROMOTE THE RIGHT COLLECTION FOR YOUR LIBRARY CUSTOMERS

BUILDING DIGITAL COMMUNITIES Thursday, November 3 @ 12 - 1 pm et

Tuesday, November 1 @ 2 - 3 pm et

Are you seeking to increase the circulation of your library collection by providing customers with materials that are “just what they are looking for?” Move beyond merchandising techniques. Think “big picture.” Learn how all areas of library service the selection process, customer awareness, collection measurements and maintenance, readers’ advisory expertise and, most importantly, staff communication strengths - can lead to pro-active customer interactions and increased checkouts! Key outcomes: • Participants will understand how the strengthening of communication skills: between staff; between staff and customer and between staff and vendor can be crucial in developing and promoting the “right” collection for their library customers • Participants will learn how all elements of library services and processes need to be considered together in “big picture thinking” when planning collections that will attract increased customer interest and circulation of library materials • The importance of developing staff expertise in readers’ advisory service while building positive customer relationships will be discussed and practical examples of readers’ advisory sites will be shared Presenters: Margaret Macmillan is a library leader, communication strategist and professional coach with over 30 years of experience who offers a strong track record of setting up organizational systems that employees lead and implement effectively, building staff engagement, transitioning staff through change, strengthening communications and bringing people and resources together so that value is added not only to the organization but to the community and to the individual.

With the mass use of social media, we are constantly inundated with stories from our friends, advertisements from brands, photos from celebrities and more. In this networked world, it is difficult to stand out and maintain an engaged audience. How do you create engaging content and active communities online? Key outcomes: • How community connects to social media • The benefits of storytelling • How to interact with your communities online • Best practices for effective social media use Presenter: Bailey Parnell is an award-winning digital marketing professional with a passion and talent for helping people and brands tell their stories better. Her work and expertise have been featured on CBC, CTV & in other local Toronto media. Bailey recently founded SkillsCamp, a school for the soft skills. She also currently works in digital marketing at Ryerson University, Canada’s leader in innovative, careerfocused education and at Splash Effect, a Toronto based digital marketing agency specializing in education. She enjoys public speaking on such topics as social media, personal branding, media and mental health, and storytelling and is the youngest speaker as multiple academic conferences. She is an honours graduate of the the RTA School of Media and has previously worked in social media marketing at CBC and Bell Media, assisting instructors in Seneca College’s Social Media: Graduate Certificate Program and as a local news reporter on Rogers TV.

Cindy Poggiaroni is the Manager of Collections at Brampton Library. Overseeing the day-to-day operations of the acquisitions and interlibrary loan department, Cindy ensures that service levels meet the ongoing expansion and significant change within the Library System. Unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.


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NOVEMBER NAILING THE INTERVIEW: ADVICE FOR SUCCESSFUL JOB HUNTING Tuesday, November 8 @ 2 - 3 pm et

FREE!

Interviews are daunting. The presenters of this webinar have recently been on both sides of the interview table and successfully navigated the process. They will provide an overview of what a typical academic library interview looks like, insight about the hiring committee, and tips and tricks that they’ve learned along the way. They will use their own experiences to give a personalized perspective on the job hunting process. Sometimes reading a job description can feel like learning a new language. These two will help you demystify this language by practicing how to read between the lines of recently posted job descriptions. They will put on their research hats and walk attendees through how to carefully research the specific position, organization, and field that they’re applying to. They will also share how to take advantage of social media, mentoring opportunities, and free resources. Participants will receive the chance to practice answering some tricky questions and receive peer feedback. Key outcomes: • How to prepare for your interview, from application submission to research on the organization • Practical tips for how to be successful on the interview day (i.e. answering interview questions, readying your online presence, dressing for success and more) • Ideas and resources for discovering commonly asked interview questions

TAKING CARE OF BEESNESS Thursday, November 10 @ 1 - 2 pm et

Songs, stories fingerplays, silly rhymes, tongue twisters and chants to teach children about the benefits and importance of bees in a world that is becoming harder for the bees. Learn about bee anatomy, beekeepers, the different kinds and colours of honey, the amount of honey a bee produces, the different types of bees, and their social aspects Key outcomes: • Participants will gain an awareness of the issues facing bee populations • Learn songs and rhymes to share that teach instead of preach • Each participant will receive a handout of all the rhymes and songs taught in the workshop Presenter: Kathy Reid-Naiman is an Early Childhood musician and program presenter in the Aurora Public Library. The focus of my work is early literacy, and I incorporate music, dance, fingerplays or small stories using my hands, and rhythm instruments to make the learning process as engaging as possible. My newest passion is Bees and I have expanded my repertoire to engage older children as well. I have been working with Mariposa in the Schools (MITS) for over 25 years, sharing music that has its roots deeply embedded in traditional music.

Presenters: Melanie Parlette- Stewart is a Blended Learning Librarian at the University of Guelph, in the traditional territory of Attawandaron/Neutral People. She’s interested in social media, mentoring and the pleasure reading habits of students. Melanie is the social media coordinator for the OLA Mentoring Committee and co-coordinates the OLA Super Conference Career Centre. Ali Versluis is a Research and Scholarship Librarian at the University of Guelph, in the traditional territory of Attawandaron/Neutral People. She’s passionate about advocacy, mentorship, and connecting with early career professionals (which mostly just means she spends far too much time on Twitter). These interests were behind her drive to organize the inaugural New Librarians Symposium (Canadian edition) in June. Unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

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EDUCATION INSTITUTE

NOVEMBER THE CHANGING ROLE OF THE LIBRARIAN: KEEPING UP WITH THE TIMES Tuesday, November 15 @ 1 - 2 pm et

SMALL LIBRARY, BIG IMPACT: PROGRAM IDEAS FOR ADULTS AND FAMILIES IN SMALL AND RURAL PUBLIC LIBRARIES Thursday, November 17 @ 2 - 3 pm et

Toronto Public Library tackles the evolving nature of librarianship in a changing service environment. Libraries everywhere are responding to their users’ changing interests and to new ways of sharing information, and TPL is no different. The Role of the Librarian initiative creates opportunities for librarians to maximize the use of their professional skills. Hear about new models for service delivery, capacity building through a mandatory professional development program, and competencies for 21st century librarians. Key outcomes: • Ideas for ongoing professional development • New roles for librarians identified • New models for service delivery Presenters: Kim Huntley is the Manager, North York Central Library at Toronto Public Library. Heather Mathis is the Manager, Learning, Innovation and Resource Planning at Toronto Public Library. Kim and Heather are co-chairs of TPL’s Role of the Librarian initiative.

Is your adult demographic being left behind? Do you offer fantastic children’s and teen programs, but are missing out on everyone else? Do you wonder if it’s possible to incorporate programs for adults and seniors without getting completely overwhelmed? Then this is the session for you! Key outcomes: • Learn that a limited budget does NOT mean limited possibilities • Extend your library’s reach through programs • Ensure that your library remains relevant, exciting and develops its cultural contribution to the community through special programs and outreach Presenters: Kelly Thompson has worked in small and medium-sized rural libraries for over 20 years, doing everything from interlibrary loans, to technology and Children’s Services before taking CEO positions. Any “spare” time is spent with her daughter and Charley, a 5-year-old Mastiff / St. Bernard. Karen DeLuca is CEO/Chief Librarian at Arnprior Public Library. She has been with the Library for more than twenty years, including eight years as Children’s Services Librarian, and has been CEO since 2009. Karen’s background is communications and technology. She enjoys sourcing new music, bands and artists, and would love to find more time to knit and kayak - although not necessarily at the same time!



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NOVEMBER REJECTED: NAVIGATING INTERVIEW SEASON IN LIBRARY LAND

MINDSETS IN LIBRARIES: LESSONS FROM SOCIAL PSYCHOLOGY

Tuesday, November 22 @ 12 - 1 pm et

Thursday, November 24 @ 1 - 2 pm et

FREE!

Applying for library-related jobs can be discouraging, panic-inducing, and a lot of work. MLIS students and recent graduates are wading through a murky landscape of job postings featuring qualifications that seem to apply more readily to the position of superhero than librarian. Learn tips for managing time and expectations throughout the application process from a new professional who recently battled interview season and survived. This informal session will share strategies about how to frame experience for nontraditional and special library positions at each point in the interview process – from developing a resume and cover letter, to preparing for in-person interviews and presentations. This session is part of the Bright Young Minds webinar series.

Key outcomes: • Learn tips for confidently framing skills in a resume or cover letter and discuss examples • Discover strategies for customizing basic interview skills to a variety of different library positions • Explore solutions to common interview questions and fears • Understand that rejection is a normal part of the interview process!

Research in social psychology, the theory of Mindsets, has revealed that individuals’ implicit beliefs about the nature of their abilities can influence how they respond to learning challenges, how they weather setbacks and how they react to feedback. This in turn can have profound consequences for their motivation and performance. There is also evidence to suggest that aspects of learning environments can affect individuals’ mindsets. As hubs of rapid technological change and learning, 21st century librarians could fruitfully apply this knowledge to the benefit of our users, our colleagues and ourselves. Key outcomes: • Appreciate the significance of self-theories for learning • Be mindful of your own beliefs about aptitude and how these could influence your interactions with learners • Recognize student behaviour that might stem from fixed/growth mindsets • Employ strategies to encourage a growth mindset in your students Presenters: Alison Ambi is the liaison librarian for the physical sciences at Memorial University of Newfoundland. Her research interests include the application of research on learning and cognition to library contexts.

Presenter: Natalie Colaiacovo is the Digital Resources and Reference Librarian with the Toronto District School Board’s Library Learning Resources department. Last summer, she interviewed for (and was rejected from) 11 different libraryrelated positions – and successfully applied to one. She is interested in chatting with and learning from other new professionals about their interview challenges and successes


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EDUCATION INSTITUTE

NOVEMBER BEST BETS FOR READERS’ ADVISORY (PART 1): REACHING ALL AGES WITH RA Tuesday, November 29 @ 2 - 3 pm et

EASY MOBILE CODING APPS FOR EVERYONE Wednesday, November 30 @ 12 - 1 pm et

FREE!

Part One: The four key RA Competencies developed by the OLA’s RA Committee can be applied both to adult and to children’s services in your library. Join members of the OLA’s RA Committee and Children’s Best Bets Committee in this discussion of the similarities and differences between providing excellent RA service to adults and to children and teens. Discover the four competencies and how they can help guide service development for all ages.. Key outcomes: • Increase RA collection knowledge • Understand the four RA Competencies • Relate RA training and service provision to a whole patron-base vision Presenters: Vivien Keiling is the Branch Head of the Painswick branch of Barrie Public Library. Previously a Youth Services Librarian, she is currently Co-Chair of the OLA Best Bets Committee. Vivien has a strong appreciation for a good book – and an even greater one for being able to help someone else discover that same book. Cause books are cool. Especially when they’re Canadian.

Vizwik offers a user-friendly environment for mobile apps development. Neither programming skills nor computer knowledge are required to start apps development in this IDE. In fact all you need is a simple Chrome machine to start apps development. In this presentation, I am going to show everyone how easy it is to develop mobile apps for both Apple and Android devices. Vizwik is a visual coding platform and helps you to do programming painlessly, fast and fun. Equally important, Vizwik is free to start, easy enough for starters yet versatile enough for advanced developers, and Canadian! Key outcomes: • Be acquainted with the Vizwik mobile IDE environment • Know how to work with views, scripts, data and media; • Working templates to work on; • Gain confidence in mobile apps coding Presenter: Michael Chan teaches Maths and Technology at Albert Campbell C.I. (TDSB). He is interesed in Electronics, Computers and Programming.

Melanie Kindrachuk is a Public Service Librarian at the Stratford Public Library in Stratford, Ontario. She is also currently Chair of the OPLA’s Readers’ Advisory Committee and a member of the Evergreen Award Committee. Both committees reflect her enduring interest in reading and sharing Canadian books. Andrea Dunn is a Branch Librarian at the Markham Public Library. She is currently the Vice-Chair of the OPLA’s Readers’ Advisory Committee. She is an avid reader and enjoys sharing her love of great books with others.



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DECEMBER Monday

Tuesday

Wednesday

Thursday Best Bets for Readers’ Advisory (Part 2) 2 pm et

5

6

7

13

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26

12

Rural Internet Hotspot 2 pm et

Making Movies on Your Mobile 12 pm et

1

Friday

2

8

9

14

15

16

20

21

22

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27

28

29

30

Building a Culure of Quality Assurance in a Library 2 pm et


External Events

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Teaching & Learning



Technology


EDUCATION INSTITUTE

Marketing

Management & Admin

Programs & Services

Bright Young Minds

DECEMBER BEST BETS FOR READERS’ ADVISORY (PART 2): REACHING ALL AGES WITH RA

RURAL INTERNET HOTSPOT LENDING PROGRAMME: CONNECTING COMMUNITIES

Thursday, December 1 @ 2 - 3 pm et

Tuesday, December 6 @ 2 - 3 pm et

FREE!

Part Two: Join this rapid-fire roundtable on Best Bets for adults and for children, with members of the OLA’s RA Committee and Children’s Best Bets Committee. Titles from the forthcoming Children’s Best Bets list will be shared, while the RA Committee will share their best-ever reads. Familiarize yourself with these resources and many new titles to increase your RA knowledge for all ages. Key outcomes: • Increase RA collection knowledge • Understand the four RA Competencies • Relate RA training and service provision to a whole patron-base vision Presenters: Faith Roebuck Shergold is Coordinator of Community Engagement and Young Adult Services at the WhitchurchStouffville Public Library. She’s co-chair of the Red Maple steering committee and a member of OLA’s Best Bets committee, and LOVES Canadian books for young people. Sheilah O’Connor has been a Children’s librarian for most of her life. She is the Coordinator for the Toronto Public Library’s website for children (Kids’ Space) Sheilah especially enjoys the opportunity to read Canadian children’s books that being on the Best Bets Committee gives her and strives to read all 400+ that come out in a year. Melanie Kindrachuk is a Public Service Librarian at the Stratford Public Library in Stratford, Ontario. She is also currently Chair of the OPLA’s Readers’ Advisory Committee and a member of the Evergreen Award Committee. Both committees reflect her enduring interest in reading and sharing Canadian books.

Wellington County Library was one of the first libraries in Canada to offer mobile internet hotspots to patrons, using funding from the Ontario Libraries Capacity of Fund from the Ministry of Tourism, Culture and Sport. Specifically targeting rural communities, this project has had a big impact on our community. Learn how we set up and launched the project, challenges and successes, and our future plans. We’ll also talk about how you can make use of existing corporate accounts and partnerships to reproduce this project in your own library. Key outcomes: • Learn how to get a project like this off the ground in your library, and setup considerations you might not have thought of • Get detailed circulation information, troubleshooting and tech support problems we’ve come across, and what we’re still working on going forward • Other project details, including circulating iPads, Chromebooks, staff time, and digital literacy programming • Questions are encouraged! Presenter: Jessica Veldman is an Information Services Librarian at the Wellington County Library. Jessica received her MLIS from the University of Western Ontario, and has been working at Wellington County since graduation in a variety of roles. Her current position deals primarily with technology in the library including 3D printing, Makerspaces/Makerkits, digital collections, and the Rural Internet Hotspot Lending Programme.

Andrea Dunn is a Branch Librarian at the Markham Public Library. She is currently the Vice-Chair of the OPLA’s Readers’ Advisory Committee. She is an avid reader and enjoys sharing her love of great books with others.



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DECEMBER BUILDING A CULTURE OF QUALITY ASSURANCE IN AN ACADEMIC LIBRARY

MAKING MOVIES ON YOUR MOBILE Tuesday, December 13 @ 12 - 1 pm et

Thursday, December 8 @ 2 - 3 pm et

Academic Libraries with a focus on Quality Assurance are characterized by strong internal systems that include robust metrics, reviews and assessments, performance indicators as well as a targeted focus on staff training and development in Quality Assurance Implementation. This road-map for Quality Assurance implementation and creating a culture of quality within the Academic Library is clearly outlined in the library’s Strategic Plan and adherence to this plan sets the library on a path of continuous transformation. Key outcomes: • Learn how to conduct a Quality Audit of the Library • Learn how to develop Quality Standards for the Library • Learn how to use Assessment Tools in measuring Quality Implementation at the Library Presenter: Jiselle Maria Alleyne graduated with her Master’s degree (MLIS) in Library Science & Information Studies. Jiselle obtained a second Master’s degree in Organisational Leadership from the University of Guelph, Toronto, Canada. Jiselle is currently the Campus Librarian at the College of the Bahamas, (Northern Bahamas Campus) as well as a doctoral student at Aberystwyth University, pursuing a PhD in Information Science.

Whether we are novices or professionals, we can all become moviemakers on the go, thanks to some of the coolest apps for mobile devices. Learn how you and your students/patrons can magically transform your videos and photos into amazing movies in just a few taps with these free and nearly free tools. Learn creative storytelling skills in the process. Then show off your masterpieces on social networks or embed them on your websites. Key outcomes: • Explore a range of quick and easy movie-making apps • Take pictures and video clips and splice them into amazing movies • Learn narrative skills • Share their finished movies in a variety of ways Presenter: Kirsten Ng is an educational technologist and digital services librarian at St Albert Public Library, one of the busiest midsized libraries in Canada in downtown St. Albert - a dynamic, beautiful and growing city of over 63,000 people, named the Best Place to Live in Canada by MoneySense, 2014 and the Healthiest Community in Canada (Reader’s Digest, 2013). She loves teaching and tinkering with gizmos and gadgets, and dreaming up library services focused on learning, leisure and community life.


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EDUCATION INSTITUTE

FACULTY INDEX Jiselle Alleyne 22 Building a Culture of Quality Assurance in an Academic Library Alison Ambi 18 Mindsets in Libraries: Lessons from Social Psychology Richard Anderson iStorytime: Technology Meets Storytime

Vivien Keiling Best Bets for Readers’ Advisory (Part 1)

21

Jay Keystone It’s the Singer not the Song: Giving Effective Group Presentations

11

12 Alan Kilpatrick Legal Resources for Librarians

Sophia Apostol 13 Your Super Powers at Work: How your Strengths can Solve Conflicts, Rock Meetings and Insprire Colleagues

Melanie Kindrachuk Best Bets for Readers’ Advisory (Part 1 & 2)

Charmaine Atrooshi Privacy Concerns and Access to Information

Lisa Lawlis So You Want To Be An Archivist?

6

9 19, 21 11

Michael Chan Easy Mobile Coding Apps for Everyone

19

Margaret Macmillan Creating a Positive Feedback Framework

6

Patricia Chan Team Teen: Programming with (not for) your teens

10

Julie Mandal Creating a Positive Feedback Framework

6

Susan Cleyle Questions every Library Administrator Needs to Ask

9

Erin Clupp New Librarian Abroad: My Experience Working at a Canadian College in Qatar

12 Megan McMeekin Privacy Concerns and Access to Information

Natalie Colaiacovo 18 Rejected: Navigating Interview Season in Library Land Karen DeLuca 17 Small Library, BIG Impact: Programming Ideas for Adults and Families in Small and Rural Public Libraries Andrea Dunn Best Bets for Readers’ Advisory (Part 1 & 2)

Heather Mathis 17 The Changing Role of the Librarian: Keeping Up with The Times 6

Sarah Morrison 10 From Public Libraries to the Office: Using Knowledge Management in Information Organizations Margaret Macmillan 15 Beyond Merchandising: Build and Promote the Right Collection for your Library

19, 21

Bev Foster Pathways Singing Program: Learning Through Song Meagan Gilpin Team Teen: Programming with (not for) your teens

7 10

Kim Huntley 17 The Changing Role of the Librarian: Keeping Up with The Times

Bob Minnery Finding OLA Forest of Reading Titles in Accessible Formats

13

Kirsten Ng Making Movies on Your Mobile

22

Sheilah O’Connor Best Bets for Readers’ Advisory (Part 2)

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FACULTY INDEX Melanie Parlette-Stewart 16 Nailing the Interview: Advice for Successful Job Hunting Bailey Parnell Building Ditial Communities

15

Cindy Poggiaroni 15 Beyond Merchandising: Build and Promote the Right Collection for your Library Theresa Power Finding OLA Forest of Reading Titles in Accessible Formats

13

Kathy Reid-Naiman Taking Care of Beesness

16

Faith Roebuck Best Bets for Readers’ Advisory (Part 2)

21

Kelly Thompson 17 Small Library, BIG Impact: Programming Ideas for Adults and Families in Small and Rural Public Libraries Ali Versluis 16 Nailing the Interview: Advice for Successful Job Hunting Jessica Veldman Rural Internet Hotspot Lending Programme: Connecting Communities

21

Alexandra Yarrow Privacy Concerns and Access to Information

6

Attention Students: The Education Institute wants to hear your ideas! Do you have an interesting topic that you’d like to share with library professionals across Canada? Looking for a way to boost up your CV? Would you like to gain experience speaking to virtual groups? The Education Institute is seeking speakers to conduct webinars that would be of interest to Canadian information professionals. We value student research and want your voice to be heard. As the next generation of library professionals, this is a wonderful opportunity to share your research with people in the field and foster connections between academic schools and professionals. Interested students are encouraged to submit their proposal using the web form: http://bit.ly/1k57ctj Student speakers will be a part of our “Bright Young Minds” webinar series. Each speaker will receive an honourarium. Webinars included in this series are free for all association members to join.

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EDUCATION INSTITUTE

DO YOU KNOW HOW MUCH TIME YOU SPEND ON LEARNING AND DEVELOPMENT ACTIVITIES, AND HOW MUCH YOU ARE LEARNING? DOES YOUR EMPLOYER? Our profession and industry is changing, and as a result our work environment is one that requires continuous learning. The articles you read and write, conferences and webinars you attend and the formal training you take all add value to your professional development.

CONTINUING EDUCATION CERTIFICATE PROGRAM

As a member of the Partnership, Canada’s network of provincial Library Associations, the Ontario Library Association is pleased to offer our members the Continuing Education Certificate (CEC) to enhance your professional development. The CEC is a national program that gives you the tools to plan, document and reveal your professional development activities, and to connect with volunteer mentors to guide your learning process. At the end of the three year program, you receive a certificate documenting your learning activity. The registration fee is $40.00 for the entire program, and your participation supports the activities of your Provincial Association. Find out more at http://cec.laa.ca or check out the CEC-Partnership LinkedIn Group http://linkd.in/ZoUOIR. REGISTER AND START TRACKING YOUR LEARNING TODAY!

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