FCCA Resident Survey

5 downloads 207 Views 287KB Size Report
Digital media (such as Hoopla). ❍ Genealogy/history research. ❍ Online Research databases. ❍ Online language sourc
FBCL Member Survey

Thank you for taking the time to fill out this survey. The purpose of the survey is to learn about your opinion of the services provided by Fort Bend County Libraries (FBCL). Please be assured that participation is strictly anonymous. All results will be summarized by a team of MBA students from University of Houston – Victoria, and will be presented to the FBCL staff in December. We appreciate and value your participation! 1) Do you have a library card?

3) Which of the following FBCL branches do you visit most often? Please check all that apply.

 Yes  No

          

2) How often do you visit a FBCL branch?       

Daily Several times a week Once a week 2 ~ 3 times a month Once a month A few times a year Almost never

4) How often do you use the following library services? A few times a week

Albert George – Needville Bob Lutts Fulshear/Simonton Branch - Fulshear Cinco Ranch Branch – Katy First Colony Branch – Sugar Land George Memorial Library – Richmond Mamie George Branch – Stafford Missouri City Branch – Missouri City Sienna Branch – Missouri City Sugar Land Branch – Sugar Land University ranch – Sugar Land Law Library – Richmond

Once a week

2 ~ 3 times a month

Once a month

A few times a year

Do NOT use at all

Collections (Books, DVDs, music, newspapers, magazines, etc.)













Research/reference assistance from staff













Study room to work on your own













Community meeting rooms













Youth Programs (such as Story time, etc.)













Adult Programs (such as computer classes, etc.)













Library computers, Internet and Wi-Fi













Print, Scan, copy and Fax services at the library













Placing and renewing holds online













Downloading Ebooks













Streaming media (such as online movies)













Online research databases













Homework Tutoring













1

5) Which of the following FBCL online resources have you used? Please check all that apply.      

Online catalog Ebooks Digital media (such as Hoopla) Genealogy/history research Online Research databases Online language sources

     

Calendar Placing/renewing holds online Inter-library loan Homework tutoring Library reference services: Ask a librarian and Info 24/7 Others, Please specify __________

6) Please indicate the extent to which you agree or disagree with the following: Strongly Somewhat Disagree Disagree

Neutral

Somewhat Agree

Strongly Agree

Overall, I am very satisfied with FBCL











The library is very important to me and my family.











7) How do you learn about updates about FBCL? Please check all that apply.    

   

FBCL Website FBCL Facebook Local Newspaper Word of mouth

Community Newsletter Library staff Signs or Flyers in the library Others, Please specify __________

8) How would you prefer to be notified about library programs, events and services? Please check all that apply.    

   

Email Twitter Instagram Local Newspaper

9) Please provide the following personal information. Your Age:  12 or under  13 ~ 18  19 ~ 24  25 ~ 34  35 ~ 44  45 ~ 64  65 or older Your Gender:  Male  Female Employment Status:  Employed or self-employed  Homemaker  Retired  Unemployed  Other

Facebook Pinterest Community Newsletter Others, Please specify __________

10) What age are your children who are still living at home? Please check all that apply.  Less than 3 years old  Preschool (3 ~ 5 years)  Elementary  Middle School  High School  College & above  None 11) What is your highest education level?  Some high school  High School graduate or GED  Some college  College graduate or higher  Others. 12) What is your preferred language?  English  Spanish  Other, Please specify ______

Please provide any additional comments or suggestions you might have for FBCL.

Thank you for participating in this survey! Have a great day!

2