With less than a week to go to Xmas, we need to remember that no matter what has happened to us ... Weekday: Mon to Thur
In this Guide: 03 Message from Christine Duncan 04 SFAD Helpline 05 Drinkline / Know the Score 06 Samaritans / Breathing Space 07 Kinship Care / Shelter 08 Domestic Violence Helplines 09 Childline / Money Advice
Emergency Numbers
In an emergency call 999
Call : 111 www.nhs24.com
To report a crime call 101 www.scotland.police.uk
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www.sfad.org.uk
Dear Members and Supporters With less than a week to go to Xmas, we need to remember that no matter what has happened to us and our loved ones, 2016 is another year, a new one full of possibilities and successes. Too often we have the reality of seeing family members or friends relapse. We have to accept that for many people, their recovery journey is not linear and there will be times when it proves more difficult than others to sustain. For many Xmas is such a time. However, with the appropriate support for all the family, the fear of the difficult times will lessen. Hope is a small word that brings immense possibilities. Recovery is very visible and real in our society as witnessed by the many family members we engage with across Scotland. It can and does happen. Scottish Families will be ‘working’ over the extended break through our Helpline run by dedicated volunteers, so if you are finding this a difficult period, please do get in touch. Our web page offers tips for coping and ways to look after yourself. On behalf of the Board of Trustees and all the team here at Scottish Families, I wish you and yours Peace and much hope for the year to come. Sincerely,
Christine Duncan MSW, CEO
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Scottish Families Helpline will be staffed at the following times over the festive period: Monday 21st
9am to 5pm and 8pm to 11pm
Tuesday 22nd
9am to 5pm and 8pm to 11pm
Wednesday 23
9am to 5pm
Thursday 24th
9am to 5pm and 8pm to 11pm
Friday 25th
8pm to 11pm
Saturday 26th
8pm to 11pm
Sunday 27th
5pm to 11pm
Monday 28th
1pm to 4pm and 8pm to 11pm
Tuesday 29th
10am to 7pm
Wednesday 30th
10am to 1pm
Thursday 31st
10am to 1pm
Friday 1st
8pm to 11pm
Saturday 2nd
8pm to 11pm
Sunday 3rd
5pm to 11pm
Outwith these times there will be an answer machine facility and if callers leave a name and number they will receive a callback within 48 hours. Page 4
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Drinkline Scotland Drinkline is the free, national telephone service for alcohol advice, information and support for anyone concerned about their own or someone else's drinking. Free Helpline: 0800 7 314 314 Hours: 8 a.m. to 11 p.m. 7 days a week Website: www.drinksmarter.org
Whether you are concerned about your own drug taking or someone else who you think might be taking drugs, it can help to talk to an expert. Call the free confidential helpline for drugs information and advice. Helpline: 0800 587 587 9 Hours: 8 a.m. to 11 p.m. 7 days a week Website: knowthescore.info Page 5
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The Samaritans provide confidential non-judgemental emotional support for individuals who are experiencing feelings of distress or despair, including those which could lead to suicide. If you are feeling blue this holiday season and need someone to listen, you can contact the Samaritans on the free and confidential Helpline or by email. Helpline: 116 123 Email:
[email protected] 24 Hours a Day, 365 Days a Year Website: www.samaritans.org
Anyone can feel down or depressed from time to time. It helps to get some Breathing Space. You are not alone and talking about how you feel is a positive first step in getting help. So don't let problems get out of hand, phone Breathing Space where experienced advisors will listen and provide information and advice. Helpline: 0800 83 85 87 Weekday: Mon to Thurs 6 p.m. to 2 a.m. Weekend: Fri 6 p.m. to Mon 6 a.m. Website: www.breathingspacescotland.co.uk Page 6
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National Kinship Care Service Support is available to kinship carers 365 days a year through the Kinship Care Helpline run by ParentLine Scotland, a national confidential helpline and email service for anyone caring for or concerned about a child. Helpline: 08000 28 22 33 Email:
[email protected] Hours: Mon to Fri 9am to 10pm Sat and Sun 12 p.m. to 8 p.m. Website: www.parentlinescotland.org.uk
Shelter Scotland can assist with all kinds of housing related problems, from finding a place to live to suggesting how to handle mortgage arrears.
Helpline: 0808 800 4444 Hours: Mon to Fri 9a.m. to 5 p.m. Website: scotland.shelter.org.uk
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The Scottish Domestic Abuse Helpline offers telephone information and support to anyone affected by Domestic abuse or Forced marriage. By opening 24 hours a day 365 days a year, we recognise that the effects of domestic abuse are with victims constantly. Tel: 0800 027 1234 Website: www.sdah.scot
The helpline is run in partnership between Refuge and Women’s Aid. It is open 24 hours a day, seven days a week for women experiencing domestic violence. All calls are confidential.
Tel: 0808 2000 247 Website: www.refuge.org.uk
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Private and confidential service for children and young people up to the age of nineteen
The national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice. www.moneyadvicescotland.org.uk
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Scottish Families wish you and your family warm wishes for Christmas and a joyful New Year
