Whether you prefer making international calls through a landline/mobile by dialing an access no or via smartphone using
Reliance Global Call Enterprise Service Your preferred International Calling Service provider User Guide
Reliance Global Call Enterprise User Manual Reliance Global Call offers best-in-class international calling services for your Enterprise by letting your employees make least cost and superior quality voice calls to over 200 destinations across the world. Whether you prefer making international calls through a landline/mobile by dialing an access no or via smartphone using our application, Reliance Global Call takes care of all your international calling needs seamlessly and cost effectively. With an array of unique features, staying connected to your colleagues and associates across the globe is now so simple and easy. Frequently Asked Questions A.
How do I activate Reliance Global Call Enterprise service? 1. Contact our Sales Account Manager and complete the registration process. 2. On completion of registration process, you will receive your log-in credentials and PIN information via email. 3. You can start making calls via land line or mobile no by dialing access number followed by B party number prefix with country code. For Example: Calling to UK mobile number, enter 00447961988598. 4. Download the application from the mobile app store 5. Please enter your Reliance Global Call User ID and PIN to activate the application.
B.
Which devices can I use to make call via Reliance Global Call service? 1. User can follow manual dialing procedure from landline or mobile. 2. Users can also call via Mobile Application.
C.
How to make manual calls using landline or mobile phone?
Frequently Asked Questions
D
How to download the Reliance Global Call Enterprise Application? 1. This application is available on Android, iPhone and Windows Mobile platform. 2. Please download the application directly from the respective App Store.
E.
How to Sign-In and Activate the Reliance Global Call Enterprise Application? 1. Once the registration process has been completed then you will receive your login credentials and PIN information via email. 2. Please enter your Reliance Global Call User ID and PIN to activate the application
F.
Will the call be on routed via Toll Free or Toll Access Number?
G.
User has an option to select the access number type as per their preference. Refer to your mobile tariff plan before choosing the Access number type.
1.
How to use Reliance Global Call Enterprise Application to make international calls? You can directly dial the international number on the application dial pad. For example, you want to call USA number (213-233-4545) from UK. Dial: +1 213 233 4545 or 001 213 233 4545
2.1. Store your international contacts in phone book preceded with “+” and country code followed by phone number. 2.2. The user can access the phonebook contacts via the application. 2.3. Select the international contact and make calls in a Single Touch. 2.4. You can redial by viewing called numbers from “Recent Calls” screen.
H.
What are the advantages of using Reliance Global Call Enterprise Application? 1.
No Need to Dial Access Number or PINs
2.
No Need to remember Destination Number
3.
Direct Phone Book Dialing
4.
Make Calls In a Single Touch
5.
Add frequently dialed numbers as Favorites
6.
Compatible with most operating system – Android, iPhone, Windows
