Future Workforce Study

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Future Workforce Study India | 2016

Key Findings

1 95% Indians are universally happy in their own jobs.

Nearly all Indians (95%) say they are personally happy in their jobs — with a majority (55%) saying they are very happy — even as a third (32%) say most of the people their age are dissatisfied in their careers.

2 30% While most Indians already see their offices as smart, there is still room for improvement.

A majority of Indians say their workspace is either already “smart” enough (45%) or too “smart” (25%), but 3 in 10 still say their offices are not “smart” enough (30%).

3 82% Indians have high expectations: most want high-tech job perks and expect to work in smart offices.

8 in 10 (82%) would choose high-tech perks over low-tech perks, and 9 in 10 (93%) expect to work in a “smart” office with Internet of Things in the next five years.

4 63% So having good tech is important to attract and retain talent.

More than 3 in 5 (63%) Indian Employees say they are likely to quit their job if their work technology doesn’t meet their standards. An even larger share (96%) say the technology available influences their decision on whether or not to take a new job.

5 93% Indian employees are open to new tech in the workspace.

of Indians are willing to use augmented/virtual reality at work, and 90% say AI would make their jobs easier. But over a third worry that adoption of AI could lead to a dependence on robots (34%).

6 41% Slow, glitchy or broken technology is a major workplace time waster.

4 in 10 (41%) say their biggest time waster at work is glitchy devices and software, while fixing broken technology is a more pronounced problem among Millennials (20% vs. 12% 35+).

7 87% Face to face interactions are preferred in India, but not by the wide margins seen elsewhere.

Even though nearly 9 in 10 (87%) say in-person interaction is critical to building productive relationships, 37% prefer to converse with colleagues remotely versus face to face, while an additional 17% have no preference. And Indians are twice as likely to communicate remotely as in person for conversations under 30 minutes.

8 91% Indians almost universally plan to participate in the sharing economy.

A full 91% of Indians say they will participate in some form of the sharing economy next year; the majority will participate both as sellers and consumers of goods. The biggest upside it provides is greater flexibility — particularly for women — followed by lower prices — most valued by men.

9 75% Lunch is popular everywhere — but in India it’s about an opportunity to socialize, not to be alone.

The vast majority of Indian Employees say their lunch break is very important to them (75%) — matching the global trend, where most full-time workers (59%) describe lunch as very important. However, in India, more describe lunch as an opportunity to socialize (40%) than to take time for themselves (34%), bucking the global trends.

Key Supporting Slides

1 Indians are universally happy in their own jobs.

Nearly all Indian Employees are happy in their current jobs Over half describe themselves as “very happy” about their job, including close to 2 in 3 public Employees — the highest of any group.

Very happy IN professionals: Public Sector Employees – 64%

Nearly all Indian Employees are happy in their current jobs


When thinking about your job, would you describe yourself as…

55% 5% 1% Very/somewhat happy


colors indicate stronger intensity of answer

Not too happy/not at all happy

And they generally consider others to be happy in their careers as well However, 1 in 3 Indians consider others they know to be dissatisfied — particularly suburban Employees.

Happy in the