A map, retail guide and iphone app, (which provides up ... (ranking the UK's top retail centres based on comparison ...
GLASGOW CITY CENTRE ECONOMIC HEALTH CHECK APRIL 2014 NO. 11
2
3 Welcome
to the eleventh edition of
lasgow city centre’s Economic Health Check:
A progress report on how the city centre is performing on a range of indicators. This edition, produced by the City Centre Regeneration Team within Development and Regeneration Services, covers the period July – December 2013 (unless otherwise stated).
The objective of the Health Check is to track the impact of economic activity on the city centre, and to provide a baseline from which future performance can be benchmarked.
Trends The table below provides an at-a-glance colour coded trend indicators. █ - Improvement █ - Relative stability █ - Decline
Footfall
Vacant units
An upward trend in average footfall across all counters overall was recorded when compared against the same period in 2012.
10.2%
Cleanliness Whilst final calculations are still pending, it is expected that results should at least match that of 2012.
The average annual percentage of vacant units in this category for 2013 was. This was the same figure recorded for 2012
Crime
8.0%
Average decrease of compared to same period last year.
Tourism Planning & Development
41.3%
year on year increase in city centre retail planning applications as compared against 2012.
C
Page
Style Mile Background/ Map/ City Ranking
2
1
Footfall ............................................................
4
2
Vacant units ....................................................
11
3
Vacant Sites ....................................................
12
4
Car parking .....................................................
13
5
Environmental Indicators
What is the Health Check?
Colour codes as follows:
ontents
1.5%
increase in city centre hotel occupancy rates against 2012. Peak occupancy rates (93%) are best ever recorded. 2.99% year on year increase in Glasgow Airport passenger numbers against 2012.
Section
G
and City Centre Information .........................
15
6
Planning & Deveploment ..............................
17
7
Tourism ............................................................
19
8
Glasgow Good News .....................................
23
9
Mailing List, Survey and Contact Detail ........
26
4
5
Style Mile: Background and Area Map
VENUESCORE Report 2013-14
C EN V EET T S TR S
The Style Mile is a public private partnership initiative to promote, protect and enhance Glasgow’s city centre retail offering and capitalise on the city’s ranking as the UK’s top retail destination outside London’s West End.
1 £3,270 LONDON WESTEND
3 £2,430
BIRMINGHAM
2 £2,480 GLASGOW 4 £2,340
7 £1,490 NOTTINGHAM LEEDS 9 £1,240
NEWCASTLE UPON TYNE
8 £1,460
WESTFIELD LONDON
10 £1,180 NORWICH
QU
V
EN
C
BL
YT
HS
W
O
O
D
3 LONDON
LONDON
7 BRIGHTON CITY CENTRE
9 ABERDEEN CITY CENTRE
RE
AN
RE
AN
ST
RE
ET
ION
STR
EET
ET
1
WEST END
6 EDINBURGH CITY CENTRE
GLASGOW
WEST END
4,465
KNIGHTSBRIDGE
4 LONDON
2
LONDON
2 LONDON
COVENT GARDEN
5 WESTFIELD
ST
CH
ET
ST
T
RE
E
T
EE
ST
YL
EN
R ST
N
RG
BU
EE
ET
ET
UN
KING'S ROAD
5 £1,790
RE
ST
1LONDON
MANCHESTER LIVERPOOL
6 £1,730
SA
UC
HI
EH
L AL
ST
T
A
A map, retail guide and iphone app, (which provides up to the minute details on current promotional offers) can all be downloaded by visiting: www.glasgowstylemile.com.
EN
IN
G
RA
M
ST
RE
ET
The “Style Mile” relates to the square mile in the heart of Glasgow’s city centre and is the principal retail area containing many unique independent designer and flagship stores for British and international retailers.
Javelin Group is Europe’s leading specialist retail and ecommerce consultancy and work with many of the regions largest retailers and distributors including most of the UK’s top 20 retailers. Their VENUESCORE 4 Report 2013-14 evaluates locations in terms of their provision of multiple retailers. A score is attached to each operator which reflects their overall impact on shopping patterns. The resulting aggregate scores are then ranked. The top ten scores are shown below. Whilst London’s West End ranks far higher than any other location (with 1,398 points), the VENUESCORE report considers it comprised of a number of separate (albeit interlinked) retail venues. As a result, Glasgow currently ranks in first place.
3
BIRMINGHAM CENTRAL
4
CENTRAL
CENTRAL
EDINBURGH
PRINCES STREET
1,371
9
CENTRAL
1,261
CITY CENTRE
8
STRATFORD
NOTTINGHAM
10 OXFORD
1,540
WESTFIELD
1,447
CITY CENTRE
CENTRAL
1,549
7
LEEDS
8 GLASGOW
5
MANCHESTER LIVERPOOL
1,561
6
1. GLASGOW 727
1,939
1,325
10
BROADMEAD
1,197
CACI’s.
The most recent Experian report .
Which monitors by comparison spend, shows the top ten rankings based on retail forecast expenditure (£m). Their findings continue to show Glasgow remaining in 2nd place.
research also ranks Glasgow 8th in the Top 10 2 Resilient Centres .
(ranking the UK’s top retail centres based on comparison spend (£m)) continues to show Glasgow in second place.
2
CACI http://www.caci.co.uk/616.aspx Source: British Marketing Survey 2011
3
3 4
3. Birmingham 541 4. Leeds 544 5. Liverpool 513 6. Oxford Street 457
BRISTOL
CACI’s most recent Retail Footprint 20111
1
2. Manchester 668
7. Nottingham 454 8. Brighton 450 9. Cardiff 448 10. Edinburgh 444
www.experian.co.uk/marketing-services/news-retailscape-uk-retail-centres-best-placed-to-thrive.html Javelin Group (VENUESCORE 2013-14)
6
7
1. 1.1
FOOTFALL Style Mile Footfall
Table 1b illustrates Glasgow’s average footfall figures against comparator cities from January 2012 to December 2013. Glasgow has generally followed the trends of its comparators. However, a comparison of the period July to December 2013 (as averaged) against the same period in 2012 (as averaged) shows that while footfall figures for the rest of the UK fell6, figures for Glasgow and Scotland actually showed an increase. Glasgow’s improved figure of 0.7% was more than triple that of the Scottish average (0.2%).
The Style Mile footfall monitor is based on Springboard’s Customer Counting and Measurement system, which registers foot flow at designated counters located throughout the Style Mile. These four counters are located at: Buchanan Street at Lush Argyle Street at Debenhams
Buchanan Street at Galleries Sauchiehall Street at Marks and Spencer
Table 1a5 below shows data collated from these counters from January 2011 – December 2013. Springboard counters record foot flow over each 24 hour period, therefore registering both day and night time economy. For period July to December 2013 there has been no real change (a very marginal average increase of 0.04%) across all counters against the same period in 2012. Whilst the precincts reflected this lack of change over this period. Sauchiehall Street precinct performed the best with a 3.38% increase in footfall.
ATCM - Springboard National HighHigh StreetStreet Index -Index Average Monthly % Monthly Change % Change Table 1b ATCM - Springboard National - Average 30.0%
20.0%
City Centre Centre Footfall January 2011 2011 - December 2013 Table 1a City Footfall January - December 2013 1,800,000
10.0%
1,600,000
Percentage
1,400,000
Number
1,200,000 1,000,000
0.0% Jan Feb Mar Apr May Jun 12
12
12
12
12
12
Jul 12
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 12
12
12
12
12
13
13
13
13
13
13
Jul 13
Aug Sep Oct Nov Dec 13
13
13
13
-10.0%
800,000 600,000
-20.0%
400,000 200,000
Buchanan Street (Galleries)
Buchanan St (Lush)
Sauchiehall Street (M&S)
Argyle Street (Debenhams)
Glasgow - average
-30.0%
All Towns & Cities Regional Cities
Ja nFe 11 bM 11 ar Ap 11 r-1 M 1 ay Ju 11 n1 Ju 1 l-1 Au 1 gSe 11 pO 11 ct N 11 ov D 11 ec Ja 11 nFe 12 bM 12 ar -1 Ap 2 r-1 M 2 ay Ju 12 n1 Ju 2 l -1 Au 2 gSe 12 pO 12 ct N 12 ov -1 D 2 ec Ja 12 nFe 13 bM 13 ar Ap 13 r-1 M 3 ay Ju 13 n1 Ju 3 l-1 Au 3 gSe 13 p13
0
Month/year
month/year
5
Springboard, February 2014
Scotland
-40.0%
6
(All Towns & Cities by -1.1%; Regional Cities by -1.4%); Springboard, February 2014
13
8
9
1.2
Nitezone footfall
ATCM-Springboard 8
illustrates comparative Nitezone footfall figures from January 2011 – December 2013. The figures (relating to Gordon Street, Sauchiehall Street, Byres Road and Merchant City) are collated by taxi marshals who are present at the designated taxi pick up points between 10pm and 5am every Friday and Saturday night. They ensure the efficient, safe exit out of the city for users of the night time economy.
ATCM-Springboard collates the Night Time Economy Index which focuses on the UK’s high street footfall during the hours of 6pm – 4am. The UK average annual percent change for period July to December 2013 against the same period last year showed a slight fall of -0.74%. Glasgow’s figures for the same period on period comparison showed an improvement of 17.70%.
As a peripheral city centre spot, Merchant City records the lowest footfall while Sauchiehall Street regularly records the highest due to its night time economy.
shows the last 3 years’ Night Time Economy figures for Glasgow from January 2011 to end of December 2013. Comparing period July to December 2013 against the same period in 2012 shows that Glasgow’s performance improved for every month (with the sole exception of December, which showed a -11.27% fall). The greatest rate of improvement was 37.68% as recorded for October.
Table 1c
7
Table 1d
Whilst the Nitezone footfall figures are collated on a weekly basis, Table 1c represents this data on a total-per-month basis. This allows for easier identification of developing trends. In this case, there would appear to be a stabilisation of the falling footfall figures previously recorded in Gordon Street and Sauchiehall Street. The Merchant City figures have remained stable throughout.
9
ATCM Springboard Springboard Glasgow Night Night Time Economy Figures Table 1b ATCM Glasgow Time Economy Figures
Nitezone Footfall Table 1c Nitezone Footfall 25000
1200000
Gordon Street Sauchiehall Street Albion Street
1000000 20000
Customers
800000
Number
15000
10000
600000
400000 2011 200000
5000
2012 2013
0 Jan
0
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Ja n1 Fe 1 b11 M ar -1 Ap 1 r-1 M 1 ay -1 Ju 1 n11 Ju l-1 Au 1 g1 Se 1 p11 O ct -1 No 1 v1 De 1 c1 Ja 1 n12 Fe b1 M 2 ar -1 Ap 2 r-1 M 2 ay -1 Ju 2 n12 Ju l-1 Au 2 g1 Se 2 p12 O ct -1 No 2 v1 De 2 c1 Ja 2 n13 Fe b1 M 3 ar -1 Ap 3 r-1 M 3 ay -1 Ju 3 n13 Ju l-1 Au 3 g1 Se 3 p13 O ct -1 No 3 v1 De 3 c13
Month
Date/Year
7
GCSS February 2014
8 9
ATCM Springboard Night Time Economy Index – February 2014 (NB figures for September 2013 are unavailable) Springboard, February 2014
10
11
Table 1f
1.3 SPT Footfall Subway Footfall SPT have thirteen reporting periods in which they collate Subway footfall data based on numbers boarding (going through the barrier). From 2012/13 figures have been aligned to a set of 4-weekly traffic return dates whereas previous years reported on a 13 period basis along financial accounting periods. For example, period 1 for 2013/14 in the graph below represents the 4 weekly period ending 20 April 2013. 10
There has been a 1.10% increase in average monthly footfall at St Enoch Subway station over reporting periods 1 to 10 in 2013/14 as against the same reporting periods in 2012/13. The graph reflects particularly increased footfall figures through periods 7 to 10 in 2013/14 and shows a 10.39% increase in average monthly footfall for these four periods combined when compared with the same reporting periods in 2012/13.
Table 1e
11
shows that Buchanan Street Subway station records a higher footfall than St Enoch Subway station. Comparing periods 1 to 10 for 2013/14 with 2012/13 shows that there has been a 1.90% increase in average monthly footfall at Buchanan Street Subway station in 2013/14. The graph reflects particularly increased footfall figures through periods 8 to 10 in 2013/14 and shows a 10.40% increase in average monthly footfall for these three periods combined when compared with the same reporting periods in 2012/13.
Table 1f
St St Enoch Subway FootfallFootfall Table 1e Enoch Subway Street Subway Footfall Footfall Table 1fBuchanan Buchanan Street Subway
200,000 300,000
180,000
160,000
250,000
140,000 200,000
Number
Number
120,000
100,000
80,000
2009 / 10
60,000
150,000
100,000
2010 / 11
2009 / 10 2010 / 11
2011 / 12
40,000
2011 / 12
2012 / 13
2012 / 13
50,000
2013 / 14
2013 / 14
20,000
0
0
1
2
3
4
5
6
7
8
9
10
11
12
13
1
10
SPT, March 2014
2
3
4
5
6
7
Period
Period 11
Ibid
8
9
10
11
12
13
12
13
2.
Bus Station Footfall 12
illustrates the footfall at Buchanan Bus Station. Comparing figures from the second half of 2013 (i.e. from July to December), shows a very slight decrease of 0.44% in overall average monthly footfall compared with the same reporting periods from July to December in 2012. However, the average monthly footfall for the whole of 2013 showed an increase of 0.38% when compared with that of the average monthly footfall recorded for the whole of 2012. Table 1g
VACANT UNITS (STYLE MILE) 13
illustrates the city centre’s vacant unit trend since record maintenance began. From March 2010 – May 2012 this count was conducted monthly but following a review of resources, is now produced every second month. The chart records the number of vacant units at street level and includes Class 1 (shops), Class 2 (financial, professional and other services – e.g. banks, Class 3 (food and drink – e.g. cafes and restaurants) and Sui Generis (not in any “use class” e.g. pub or hot food takeaways). Table 2a does not include vacant units within the shopping centres on Glasgow’s Style Mile.
Table 2a
After peaking in November 2010, the vacancy rate in the Style Mile continued to fall until January 2012 when it reached the same low level as June 2004 before the recession. However, the percentage of vacant units has started to rise since the beginning of 2012. The average annual percentage of vacant units for 2013 was 8.23%. This represents a 0.3% increase when compared to the same figure for the whole of 2012 but was still lower than the UK national average of 11.1% 14. Buchanan Bus Station Footfall Footfall Table 1g Buchanan Bus Station
Style Mile: Vacant Units
1,600,000
Table 2a Style Mile: Vacant Units
50 1,400,000
45 40
1,200,000
Number of Units
35
Number
1,000,000
800,000
30 25 20 15
600,000
2009
10
2010
400,000
2011
5
2012
0
Ju ne
20 04 M ay 20 08 M ar ch 20 10 M ay 20 10 Ju l y Se 20 pt 10 em be N r2 ov 01 em 0 be r2 Ja 01 nu 0 ar y 20 11 M ar ch 20 11 M ay 20 11 Ju ly Se 20 pt 11 em be N r2 ov 01 em 1 be r2 Ja 01 nu 1 ar y 20 12 M ar ch 20 12 M ay Se 20 pt 12 em be r2 Ja 01 nu 2 ar y 20 13 M a Se y 20 pt 13 em be r2 01 3
2013
200,000
0 January
February
March
April
May
June
July
August
September
October
November December
Date of Survey
Month
12
Ibid
13 14
GCC February 2014 Springboard, February 2014
14
15
15
shows vacancy rates for the Style Mile including shopping centres from January 2012 - November 2013. This shows a higher vacancy level to that of vacancy rates in the style mile only. The average annual percentage of vacant units in this category for 2013 was 10.2%. This was the same figure recorded for 2012. Table 2b
3.
derelict land across 32 sites within the city centre area bounded by the M8, High Street and the Clyde. As indicated, the majority of sites are privately owned. Their potential land use is varied from residential to office, retail, civic and mixed use. The majority of sites appear to have had planning consents granted or are in the process of undertaking pre-application work. A number of sites have a temporary use, predominantly car parking, and various others have been temporarily landscaped. Development on these sites can be slow because of the nature, scale and complexity of vacant sites, as well as the impact of the global economic environment.
2012 March
May
8.2%
8.7%
11.2%
July
September
November
12.0%
11.5%
sitessites within thethe cityCity centre TableVacant 3a Vacant within Centre
9.8%
3
2013 January
March
11.0%
10.6%
July
September
November
10.6%
1
May
9.9% 9.7%
16
provides details of city centre vacant and derelict sites as of March 2014. The pie-chart represents 10.63ha of vacant and Table 3a
Table 2b Vacancy Rates Including Shopping Centres & Mails
January
VACANT SITES (CITY CENTRE)
9
9.3%
19 Private GCC Scottish Enterprise Scottish Government
15
Ibid
16
GCC March 2014
16
17
4.
CAR PARKING
Table 4b 18
City Parking (Glasgow) LLP is one of Glasgow City Council’s Arms Length External Organisations (ALEO), owning Cambridge Street, Cadogan Square, Charing Cross, Concert Square, Dundas Street and Duke Street car parks which sit within the boundary of the city centre.
Table 4b demonstrates a monthly year-on-year comparison, showing the percentage difference change in occupancy rates from January 2012 to December 2013 against the previous year. (Note: Due to a data collection error, figures are not available for August/September 2012. This also prevents comparison against the same period in 2013).
17
illustrates the number of daily entries for each of the sites per month for period January 2013 to December 2013. Concert Square is the most utilised which would be expected given its proximity to Buchanan Street and the Royal Concert Hall, while Cadogan Street shows lower occupancy rates as it is located on the edge of the city centre. Since opening in December 2011 Duke Street has been steadily increasing its customer numbers. Table 4a
City Parking Car Parks - No -ofNo Daily / 13 2012 / 13 Table 4a City Parking Car Parks OfEntries Daily2012 Entries 60000
City Parking Parking Car Parks - % difference on last year Table 4b City Car Parks - % Difference On Last Year 60.00%
50000
50.00%
40.00%
40000
30000
Percentage
Number
30.00%
20000
20.00%
10.00%
0.00%
-10.00%
10000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 12 12 12 12 12 12 12 12 12 12 12 12 13 13 13 13 13 13 13 13 13 13 13 13 Cadogan
-20.00%
Cambridge
0 Jan 13
Feb 13
Mar 13
Apr 13
May 13
Jun 13
Jul 13
Aug 13
Sep 13
Oct 13
Nov 13
Dec 13
-30.00%
-40.00%
Charing X Concert
Month
17
City Parking (Glasgow) LLP, February 2014
Cadogan
Cambridge
Charing X
Concert
Dundas
Duke St
Dundas
Month 18
Ibid
18
19
Street Cleanliness
Community Safety Glasgow (formerly Glasgow Community and Safety Services) present various quarterly performance indicators relating to crime and antisocial behaviour19. Below is a sample of these indicators relevant to the city centre from April to December 2012. From April 2012 the data was collected by ward rather than a larger area which had previously incorporated Partick West and Hillhead.
Since Clean Glasgow was launched by Glasgow City Council in February 2007, independent street cleanliness surveys of the city centre have been commissioned by the Clean Glasgow team each year. These independent surveys are undertaken by the national environment agency, Keep Scotland Beautiful (KSB). Unfortunately, the annual city centre survey was not repeated in November 2013. Steps are currently being taken to remedy this going forward.
4303
April June
5241
July September
4303
2013
January March
October December
2013
2013
The Keep Scotland Beautiful annual survey results for Glasgow citywide cleanliness are show in Table 5a as below. The overall score for year 2013/14 has still to be calculated. In general there has been a 26% improvement since 2000 with zero tolerance on littering, graffiti, dog fouling, fly tipping, fly posting, chewing gum and cigarette butts being thrown onto the pavements.
2013
Square meterage of graffiti removed
2013
October December
5630
2013
Square meterage of flyposting removed
In June 2012, ‘Recycle on the Go’ bins were also launched in the city centre to improve cleanliness and increase waste recycling.
January March
11
April June
91
2013
5.1
5.2 Key Performance Indicators (KPIs)
ENVIRONMENTAL INDICATORS AND CITY CENTRE INFORMATION
2013
5.
July September
30
346
70
70
67
71
74
68
72
69
2011/2012
70
71
75
72
73
68
76
70
2012/2013
72
72
76
71
78
58
72
72
2013/2014
74
69
73
81
TBC
63
2637
April June
4112
July September
4168
2013
2010/2011
January March
October December
3198
Number of school, community and business clean-ups undertaken
January March
12
April June
25
July September
27
2013
Score
October December
30
Number of volunteers actively engaged with GCSS through NIES20
19 20
January March
33
April June
462
CSG, February 2014 Neighbourhood Improvement and Enforcement Service
July September
96
2013
February (other LA)
2013
KSB Validation
2013
December
2013
October
2013
August (other LA)
2013
June
2013
April
2013
Year
2013
Table 5a
2013
Fixed penalty notices issued (includes flytipping, dog fouling, litter, cigarette litter and chewing gum)
October December
256
20
21
6. PLANNING AND DEVELOPMENT 6.1 Planning Applications and Building Warrant Applications
5.3 Crime and antisocial behaviour 21
provides data on crime, incidents and antisocial behaviour (ASB) for the period covered by this health check and the same 6 month period last year.
Table 5b
22
provides a comparison on planning applications granted and building warrant applications received on Ward 10 Anderston/City centre basis against periods January to June and July to December for years 2009 to 2013. The number of planning applications granted for period July to December 2013 has increased by 32% against the same period in 2012. The number of building warrant applications received for period July to December 2013 has increased by 40% against the same period in 2012. Table 6a
The data collated covers the Local Community Planning Partnership Central and West area which is an aggregation of the Council wards of Partick West, Hillhead and Anderston/City. This is the largest local CPP in the City by population size. The table shows that ASB, youth disorder and violent crime incidents have all fallen compared to the same period last year, however, the number of recorded ASB crime incidents has increased by 19% over the same period. Table 5b Crime / ASB indications
KPI Type
January – December 2012
January – December 2013
+/-
% change
ASB Incidents
9894
8563
-1331
-13%
Youth Disorder
504
378
-126
-25%
ASB Crime
11202
13364
+2162
+19%
Violent Crime
2255
1957
-298
Table 6a Ward 10 Anderston / City WardBuilding 10 Anderston/City Planning and Warrant Applications 350 319 305
-13%
300
307
304
287
286 265
DEFINITIONS
262
250
• • • •
ASB Incidents - Police Scotland incidents relating to complaints, disturbances, neighbour and noise complaints. Youth Disorder - the same as above but filtered to isolate youth related incidents by disposal code/qualifier and free text search for phrases indicating youth involvement. ASB Crime - data from the Police Scotland Corporate Database covering a variety of ASB type offences relating to disregard for community wellbeing (such as BOP, threatening or abusive behaviour, drunk and incapable behaviour etc), environmental damage (such as littering, vandalism etc), misuse of public space (such as street drinking, prostitution, and all Fixed Penalty Notices). Violent Crime - all Group 1 crimes of violence and simple/common assaults taken from the Police Scotland Corporate Database.
Number
218 200
150
138
132
136
137
138
Police Scotland, February 2014
143
131 118
100
Linear (Building Warrant Applications Received)
50
Linear (Planning Applications Granted)
0 Jan-Jun Jul-Dec Jan-Jun Jul-Dec Jan-Jun Jul-Dec Jan-Jun Jul-Dec Jan-Jun Jul-Dec 09 09 10 10 11 11 12 12 13 13
22
Planning Applications Granted Building Warrant Applications Received
78
Period 21
165
155
GCC February 2014
22
23
6.2
7. TOURISM 7.1 Glasgow Hotel Occupancy Rates
City Centre Retail Planning Applications 23
tracks the quarterly numbers of retail planning applications approved since January 2006 to December 2012 using monthly data collated by GCC. There are no apparent yearly trends shown by the graph, however, the total annual figures for 2013 exceeded those of 2011; the highest yearly total previously recorded. The figure for 2013 is 41.3% greater than that recorded in 2012. Table 6b
The data recorded for hotel occupancy rates is based on 22 city centre hotels. Table 7a24 illustrates the hotel occupancy rates from 2009 to 2013 (to date). The 2013 data retains the existing yearly trends whilst generally outperforming all previous years. August 2013 produced the highest monthly rate yet recorded of 93%. Hotel Occupancy Rates Table 7aGlasgow Glasgow Hotel Occupancy Rates 100% 95% 90% 85%
Percentage
Retail Planning Applications 2006 - 2013 Table 6b City CityCentre: Centre: Retail Planning Applications 2006 - 2013 30
Number of Applications
25
80% 75% 70% 65%
20
60%
15
55%
2008
2011
2009
2012
2010
2013
50%
10
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Month 5
25
illustrates the average hotel occupancy rates for previous years. 2013 outperformed previous average occupancy rates and finished with an all time high of 78.9%. This represents a 1.5% improvement over the previous high rate of 77.4% as recorded in 2012 and 2007. Table 7b
Planning Applications
Ja nM Ap ar r-J 06 Ju un l-S 06 O ep ct -D 06 Ja ec n- 06 M Ap ar r-J 07 Ju un l-S 07 O ep ct -D 07 Ja ec n- 07 M Ap ar r-J 08 Ju un l-S 08 O ep ct -D 08 Ja ec n- 08 M Ap ar r-J 09 Ju un l-S 09 O ep ct -D 09 Ja ec n- 09 M Ap ar r-J 10 Ju un l-S 10 O ep ct -D 10 Ja ec n- 10 M Ap ar r-J 11 Ju un l-S 11 O ep ct -D 11 Ja ec n- 11 M Ap ar r-J 12 Ju un l-S 12 O ep ct -D 12 Ja ec n- 12 M Ap ar r-J 13 Ju un l-S 13 O ep ct 13 -D ec 13
0
Quarter
Table 7b Yearly Average Hotel Occupancy Rates (%) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 65.7 65.5 66.0 68.4 70.8 71.5 74.3 77.4 74.3 74.4 74.4 75.1 77.4 78.9
23
Ibid
24 25
GGHA City of Glasgow Forecaster – Zone A (provided by GCMB February 2014) Ibid
24
25
7.2 Tourist Surveys
7.3
Around 400 people are surveyed per quarter by Lynn Jones Forecasting using the Visitract online survey system by which email addresses are taken from visitors and then sent an online questionnaire. The addresses are captured from various locations throughout the city, though tend to be around the city centre and west end due to the majority of visitor attractions being located in these areas – therefore results are not city centre only. A score of less than 8 indicates that improvements should be made.
Glasgow International Airport operates 365 days a year, 24 hours a day and deals with approximately 7.2 million passengers a year. Over the last 10 years more than £200 million has been invested which includes the £31 million terminal extension26. Further snapshot facts and figures on the airport can be accessed via the following link:
The average results/per period comparison table is shown below. The category of customer service in performing arts venues is no longer recorded by Lynn Jones Forecasting and so is longer available for comparison purposes. Glasgow’s overall rating has improved and the length of duration of stay has increased.
Table 7c
Quality rating of accommodation
No. of nights 3 star 4 star 5 star Don’t know Customer service in visitor attractions Customer service in restaurants/cafes Customer service in pubs Customer service in Visitor Info Centre Customer service in shops Customer service in transport Customer service in accommodation Customer service in performing arts venues Cleanliness Safety Value for money Glasgow overall 26
01/01/12 30/06/12 2.55 34% 29% 6% 16% 8.51
01/07/12 31/12/12 Avg. 2.58 32% 31% 6% 19% 8.57
01/01/13 – 30/06/13 2.57 33% 30% 5% 15% 8.59
www.glasgowairport.com/about-us/facts-and-figures 27
illustrates Glasgow Airport’s passenger numbers and how it compares to an average of other cities28. The figures cover the period January 2009 – July 2013 and relate to the number of terminal passengers recorded by the Civil Aviation Authority. Glasgow Airport and its comparators tend to demonstrate the same yearly trends. For the year of 2013 Glasgow Airport demonstrated a 2.99% increase in passenger numbers against the figures recorded in 2012.
01/07/12 – 31/12/13 2.80 34% 32% 9% 18% 8.72
Table 7c Glasgow Airport Terminal Passenger Glasgow Airport Terminal Passenger NumbersNumbers 1600000
1400000
1200000
8.27
8.33
8.34
8.50
8.08 8.15
8.29 8.48
8.12 8.32
8.31 8.46
8.14 8.16
8.38 8.36
8.29 8.26
8.37 8.33
8.33
8.33
8.46
8.49
8.47
8.42
6.84 7.40 7.54 8.23
7.20 7.74 7.68 8.31
No longer recorded 6.94 7.57 7.65 8.33
No longer recorded 7.22 7.73 7.77 8.44
Glasgow Airport website accessed October 2013
Number of Passengers
Rating
Glasgow International Airport: Passenger Numbers
1000000
800000
600000
400000
200000
0 0 10 10 -1 ynar a Ja M M
0 1 1 0 0 11 -1 -1 -1 -1 l-1 yar a an ov ep Ju J M S N M
1 2 2 1 1 12 -1 -1 -1 -1 l-1 yar a an ov ep Ju J M S N M
2 3 3 2 2 13 -1 -1 -1 -1 l-1 yar a an ov ep Ju J M S N M
3 3 3 -1 -1 l-1 ov ep Ju S N
Month/Year 27 28
CAA website accessed March 2014 Birmingham, Bristol, Cardiff, Edinburgh, Gatwick, Heathrow, Leeds, Liverpool, London City, London Luton, Manchester, Newcastle, Norwich and Stansted
26
27
29
8.
Table 7d shows the annual percentage rate changes for Glasgow
against the average of the comparator cities. The graph shows that Glasgow performed below the average of the comparator cities during 2013. This underperformance is also reflected in a comparison against Glasgow’s figures for 2012. Only the period June to August 2013 performed better than the same period in 2012.
GLASGOW GOOD NEWS £1.5m plan to create 2000 new firms by 2017 – 15 November 2013 www.eveningtimes.co.uk/news/15m-plan-to-create-2000-new-firms-by-2017142611n.22703150
First look at expanded Buchanan Galleries – 16 November 2013 www.eveningtimes.co.uk/news/exclusive-first-look-at-expanded-buchanangalleries-142714n.22711314
First firms get behind radical plans to revamp Sauchiehall Street – 21 November 2013 www.eveningtimes.co.uk/news/first-firms-get-behind-radical-plan-to-revampsauchiehall-st-143084n.22741125
Glasgow means business – and the world knows it – 21 November 2013
Annual Change in Airport Passenger Numbers
Table 7b Annual Change In Airport Passenger Numbers 12%
www.dailyrecord.co.uk/opinion/news/humza-yousaf-glasgow-meansbusiness-2812280
10%
Record month again for city hotel rooms – 15 November 2013 www.eveningtimes.co.uk/news/record-month-again-for-city-hotel-rooms142641n.22710489
8%
Bright idea to keep city safe – 28 November 2013
% Change
6%
www.eveningtimes.co.uk/news/bright-idea-to-keep-city-safe-143703n.22796060
Work under way on £154m Glasgow recycling centre – 28 November 2013
4%
www.eveningtimes.co.uk/news/work-under-way-on-154m-glasgow-recyclingcentre-143758n.22810639
2%
Line up shows shape of things to come – 2 December 2013
0% Jan -2%
12
Feb Mar 12
12
Apr May Jun 12
12
12
Jul 12
Aug Sep 12
12
Oct 12
Nov Dec 12
12
Jan 13
Feb Mar 13
29
Ibid
13
13
13
Jul 13
Aug Sep Oct 13
13
Nov Dec
13
Glasgow
-4%
-6%
13
Apr May Jun
Comparator Cities
Month/Year
13
13
www.heraldscotland.com/news/home-news/line-up-shows-shape-of-things-tocome.22792737
Shoppers spend £830m in city centre stores in a year – 30 November 2013 www.eveningtimes.co.uk/news/shoppers-spend-830m-in-city-centre-stores-in-ayear-143944n.22795116
28
29
Festival can mean business – 10 December 2013
Where to go in 2014 – UK travel hot list -
www.eveningtimes.co.uk/news/festival-can-mean-business144991n.22913608
www.theguardian.com/travel/2014/jan/02/2014-uk-travel-hot-listbritain
Hosting the Women’s European Football Championships in 2017 should be Glasgow’s goal – 13 December 2013
Free parking bid to lure shoppers – 10 January 2014
www.heraldscotland.com/sport/opinion/hosting-the-womenseuropean-football-championships-in-2017-should-be-scotlandsgoal.22939389
Extra police pay off as assaults fall by 15% - 17 December 2013 www.eveningtimes.co.uk/news/extra-police-pay-off-as-assaults-fallby-15-145676n.22975604
www.eveningtimes.co.uk/news/free-parking-bid-to-lure-shoppers147814n.23137888
Glasgow in Top Destinations 2014 – 6 January 2014 http://newsroom.peoplemakeglasgow.com/news/news-archive/ january-2014/
Glasgow School of Art Reid Building has wow factor http://www.dailyrecord.co.uk/news/scottish-news/glasgow-schoolart-reid-building-3001334
Firms vote Yes to plan for Sauchiehall Street – 16 December 2013
Investing in the future – 9 January 2014
www.eveningtimes.co.uk/news/firms-vote-yes-to-plan-for-sauchiehallstreet-145516n.22949233
http://www.heraldscotland.com/comment/herald-view/investing-inthe-future.23126154
Glasgow gets ready for its chance to shine in 2014 – 23 December 2013
£10m CENSIS sensor and imaging technology centre launches in city – 15 January 2014
www.eveningtimes.co.uk/opinion/columnists/glasgow-gets-ready-forits-chance-to-shine-in-2014-146242n.22998930
www.heraldscotland.com/business/markets-economy/10m-censissensor-and-imaging-technology-centre-launches-in-city.23176955
Stars in comedy show aiming to raise £40k for Clutha appeal fund –
City leads way in renewables employment – 14 January 2014
www.heraldscotland.com/news/home-news/stars-in-comedy-showaiming-to-raise-40k-for-clutha-appeal-fund.23028628
www.eveningtimes.co.uk/news/city-leads-way-in-renewablesemployment-148193n.23161445
Bid to make city centre world class – 3 January 2014
Tourists spending more in Scotland – 17 January 2014
www.eveningtimes.co.uk/news/bid-to-make-city-centre-world-class147047n.22976310
www.heraldscotland.com/news/home-news/tourists-spending-morein-scotland.23198751
Glasgow enjoys record Christmas trading period – 30 December 2013
£5.3m revamp will mean it’s all change at St Enoch – 22 January 2014
www.eveningtimes.co.uk/news/u/glasgow-enjoys-record-christmastrading-period.1388405065
www.eveningtimes.co.uk/news/53m-revamp-will-mean-its-all-changeat-st-enoch-149121n.23233490
“This is what we have been waiting for – 2014 is the year of Glasgow” – 30 December 2013
Glasgow knows there’s no place like home – 21 January 2014
www.eveningtimes.co.uk/news/this-is-what-we-have-been-waitingfor-2014-is-the-year-of-glasgow-146730n.23003722
www.eveningtimes.co.uk/opinion/columnists/glasgow-knows-thattheres-no-place-like-home-148951n.23213568
30
31
Continued growth for UK as Glasgow’s record-breaking run continues
Glasgow gets green loan to install low-energy street lights – 4 February 2014
www.bighospitality.co.uk/Trends-Reports/Continued-growth-for-UKhotels-as-Glasgow-s-record-breaking-run-continues
www.theguardian.com/environment/2014/feb/04/glasgow-greenloan-street-lights
£10m green energy hub opens doors – 28 January 2014
Glasgow 2014 City centre route for cycling road races – 11 February 2014
www.eveningtimes.co.uk/news/10m-green-energy-hub-opens-doors149882n.23287952
£13m Games festival adds 42 new events – 31 January 2014 www.heraldscotland.com/news/home-news/13m-games-festivaladds-42-new-events.23317057
£150m boost on the way as city enjoys a gold rush – 28 January 2014 www.eveningtimes.co.uk/news/150m-boost-on-the-way-as-cityenjoys-a-gold-rush-149822n.23247898
Glasgow and Edinburgh among UK’s best cities for new businesses – 27 January 2014 http://news.stv.tv/scotland/261923-glasgow-and-edinburgh-amonguks-best-cities-for-new-businesses/
Glasgow shortlisted as one of world’s greatest sporting cities ahead of Commonwealth Games – 29 January 2014 http://www.dailyrecord.co.uk/news/scottish-news/glasgowshortlisted-one-worlds-great-3049566
Celtic Connections celebrates record ticket sales – 3 February 2014 www.scotsman.com/what-s-on/music/celtic-connections-celebratesrecord-tickets-sales-1-3291720
Crack cop unit solves 80% of muggings on city streets – 5 February 2014 www.eveningtimes.co.uk/news/crack-cop-unit-solves-80-ofmuggings-on-city-streets-150822n.23195698
Free wifi to be rolled out in Glasgow in time for Games – 3 February 2014 www.heraldscotland.com/news/home-news/free-wifi-to-be-rolledout-in-glasgow-in-time-for-games.23331938
www.bbc.co.uk/sport/0/commonwealth-games/26142933
Games village up for award – 12 February 2014 www.eveningtimes.co.uk/commonwealth-games/cwg-news/gamesvillage-up-for-award-151709n.23405571
Glasgow postcode top for start-ups – 14 February 2014 www.heraldscotland.com/business/markets-economy/glasgowpostcode-top-for-start-ups.23430496
Green light for £60m student halls complex in Beith Street in Glasgow – 10 February 2014 http://news.stv.tv/west-central/263566-green-light-for-60m-studenthalls-complex-in-beith-street-in-glasgow/
Officers get the whole picture at new centre – 13 February 2014 www.eveningtimes.co.uk/news/officers-get-the-whole-picture-at-newcentre-151889n.23417503
£55m prescription for five new health centres in city – 15 February 2014 www.eveningtimes.co.uk/news/55m-prescription-for-five-new-healthcentres-in-city-152237n.23438125
Glasgow hailed for best inward investment strategy in Europe – 18 February 2014 www.heraldscotland.com/business/markets-economy/glasgowhailed-for-best-inward-investment-strategy-in-europe.23464268
Glasgow’s miles better on jobs than study suggests – 21 February 2014 www.recruiter.co.uk/news/2014/02/glasgows-miles-better-on-jobsthan-study-suggests/#skiplinks
32
33
£120m vision for Queen Street Station – 25 February 2014 www.eveningtimes.co.uk/news/120m-vision-for-queen-street-station153486n.23532174
Glasgow graffiti artist reveals new mural at Cowcaddens subway tunnel – 15 March 2014 http://glasgow.stv.tv/articles/268346-glasgow-graffiti-artist-revealsnew-mural-at-cowcaddens-subway-tunnel/
Savoy to get new lease of life – 24 February 2014 www.eveningtimes.co.uk/news/savoy-to-get-new-lease-of-life153221n.23483424
Film and TV shoots bring just under £20m to Glasgow – 3 March 2014 www.bbc.co.uk/news/uk-scotland-glasgow-west-26418109
Exhibition to show how area can be transformed – 3 March 2014 www.eveningtimes.co.uk/news/exhibition-to-show-how-area-can-betransformed-154185n.23554483
Hydro wins at inaugural Scottish Property Awards – 1 March 2014 www.heraldscotland.com/news/home-news/hydro-wins-at-inauguralscottish-property-awards.23568073
Pavilion takes a bow at 110 years – 28 February 2014 www.eveningtimes.co.uk/entertainment/theatre/pavilion-takes-abow-at-110-years-153921n.23543802
Could a Glasgow city region be Scotland’s ‘Dark Star’ – 12 March 2014 www.heraldscotland.com/business/opinion/could-a-glasgow-cityregion-be-scotland-s-dark-star.1394646762
Space business hub launched at Strathclyde University – 17 March 2014 www.bbc.co.uk/news/uk-scotland-glasgow-west-26583436
City Deal support welcomed – 21 March 2014 http://www.heraldscotland.com/politics/wider-political-news/citydeal-support-welcomed.23747022
New hotel planned for £10m Clydeside centre – 18 March 2014 www.eveningtimes.co.uk/news/new-hotel-planned-for-10mclydeside-centre-155993n.23690926
34
9.
MAILING LIST AND SURVEY
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Issue 11: April 2014
