Government EA & PA Leadership Roadshow - Akolade

E H E VE T RIC SA O FF D P 40 A R $4 N D A ST

Akolade’s

Government EA & PA Leadership Roadshow Career growth and progression during times of change

20 May 2015 Crowne Plaza CANBERRA

21 May 2015 Novotel BRISBANE 22 May 2015 Stamford Plaza MELBOURNE

EXPERT SPEAKERS: CANBERRA

MELBOURNE

• Jennifer Elsey, Senior Personal Assistant to Director- General Dr Peggy Brown, Health Directorate ACT Health • Clinton White, Senior Adviser to Vicki Dunne MLA - Speaker of the ACT Legislative Assembly, Member for Ginninderra • Natalie Mojsoska, Executive Assistant to First Assistant Secretary John Reid and General Counsel Bill Campbell QC International Law and Human Rights Division, Attorney General’s Department • Ursula Kohler, Personal Assistant to Director Dr Brendan Nelson, Australian War Memorial • Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector • Catherine Allen, Executive Assistant to Mary-Anne Wilson - General Manager Carbon Farming, Clean Energy Regulator • Glenyce Johnson, Co Founder, Wandering the World • Margaret White, Senior Workplace Relations Consultant, Anti-discrimination Board of NSW

• Cathie Cattunar, Executive Assistant to Donald Speagle - Deputy Secretary Civil Justice, Department of Justice Victoria (Chairperson for Melbourne) • Carissa Elliott, Executive Assistant to Chief Executive -John Merritt, Vic Roads • Jo George, Executive Assistant to the CEO, Whitehorse City Council • Vicki Pagliarello, Executive Assistant to Leigh Harry CEO & Felicia Mariani, Director of Marketing, Tourism Victoria • Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector • Rosie Schulz, Executive Officer, Department of Planning and Environment NSW • Glenyce Johnson, Co Founder, Wandering the World • Margaret White, Senior Workplace Relations Consultant, Anti-discrimination Board of NSW • Dimitra Zographos, “Page Personnel EA of the Year - 2014”- Senior Executive Assistant, URS • Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council

BRISBANE • • • • • • • •

Janet Boyd FAIOP, Executive Personal Assistant to the Mayor, Rockhampton Regional Council (Chairperson for Brisbane) Vickie Wieland, Executive Assistant to the CEO, Lockyer Valley Regional Council Kerri Beasley, Executive Coordinator – Office of the Mayor, Lockyer Valley Regional Council Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector Catherine Allen, Executive Assistant to Mary-Anne Wilson - General Manager Carbon Farming, Clean Energy Regulator Glenyce Johnson, Co Founder, Wandering the World Margaret White, Senior Workplace Relations Consultant, Anti-discrimination Board of NSW

T | 61 2 9247 6000

F | 61 2 9247 6333

W | akolade.com.au

Organised by

AKOLADE’S GOVERNMENT EA & PA LEADERSHIP ROADSHOW 2015

CANBERRA - WEDNESDAY, 20th MAY 2015 8:00

Registration opens

8:50

Opening remarks from the Chair

12:00 Mentoring as a form of professional development • How your passion can ignite someone else’s career and also take you on a personal journey of growth and development • How to set up and establish a supportive professional group support network: ACT Health case study

Jennifer Elsey, Senior Personal Assistant to Director-General Dr Peggy Brown, Health Directorate ACT Health 9:00

• An effective mentor’s toolkit: How to be a good mentor and the common questions asked of mentees

How to hit the ground running in your new role

• Tools to equip yourself to survive and thrive in a highly dynamic and changing environment

• The importance of choosing, screening and assessing the needs of your mentor-mentee relationship

• Making the most out of briefings, asking the right questions from your new boss • Setting and managing expectations on both ends during times of change

• Coping with change and transitions

Natalie Mojsoska, Executive Assistant to First Assistant Secretary John Reid and General Counsel Bill Campbell QC International Law and Human Rights Division, Attorney General’s Department

9:30

Working for a high profile, controversial boss and ‘taking the heat’ on urgent matters

• Being prepared: Managing urgent matters whilst your boss is on the road/unavailable, understand your boss’s and general office position on matters without losing public confidence • Dealing and handling ministerial various level stakeholder demands and requests • Dealing with the media and navigating controversial and urgent media releases and statements

Jennifer Elsey, Senior Personal Assistant to Director-General Dr Peggy Brown, Health Directorate ACT Health

12:30 Networking Lunch 1:30

Mini in-conference workshop: Conference meetings & event priorities as an EA

• Making the most of the time and occasion for all involved

• Offload and distribute! Learn how to connect and leverage off your external networks and suppliers to alleviate your workload • The art of forecasting and planning for “worst case scenarios” and the value of predicting the unpredictable!

Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector

2:30

Afternoon tea

3:00

PANEL SESSION

• Maintaining crucial relationships with local media and liaising with PR to ensure the right messages are disseminated correctly and on time

Upholding a work/life balance and looking after your mental wellbeing

• Having time for your family and personal life

• Lessons learnt: A few case studies on when things didn’t go quite as planned

• Making time to plan for your future

Ursula Kohler, Personal Assistant to Director Dr Brendan Nelson, Australian War Memorial

10:00 Managing up: How to manage your boss effectively and keep the relationship balance • Developing persuasion skills and interacting on every exchange to build trust and influence

• Protecting your personal integrity

Clinton White, Senior Adviser to Vicki Dunne MLA - Speaker of the ACT Legislative Assembly, Member for Ginninderra

10:30 Morning Tea

• How to say ‘no’ without burning bridges and recognising stressful situations • Learning how to say no professionally without losing out on opportunities

Glenyce Johnson, Co Founder, Wandering the World

Jennifer Elsey , Senior Personal Assistant to Director-General Dr Peggy Brown, Health Directorate ACT Health

Catherine Allen, Executive Assistant to Mary-Anne Wilson - General Manager Carbon Farming, Clean Energy Regulator

Clinton White, Senior Adviser to Vicki Dunne MLA - Speaker of the ACT Legislative Assembly, Member for Ginninderra

4:00

Closing remarks from Chair and roadshow adjourns

11:00 Conflict management: Dealing with difficult people

• Handling bullies and colleagues with bad attitudes

• Strategies to effectively resolve and manage conflict

• Benefits of being assertive and not ‘aggressive’

Margaret White, Senior Workplace Relations, Anti-Discrimination Board 11:30 A crash course in travel & tourism as an EA/PA • How to create unique, bespoke and personalised international travel experiences for your boss • Crucial personal profile questions to consider asking your boss when planning a trip • Essential timeframes and other considerations ahead of time to secure the best royalties, price and packages • Tips & Tricks for the inexperienced executive – Essential backup plan and checklist


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T | 61 2 9247 6000

F | 61 2 9247 6333

E | [email protected] W | akolade.com.au

20th MAY 2015 CANBERRA - 21st MAY 2015 BRISBANE - 22nd MAY 2015 MELBOURNE

BRISBANE - THURSDAY, 21st MAY 2015 8:00

Registration opens

8:50

Opening remarks from the Chair

Janet Boyd FAIOP, Executive Personal Assistant to the Mayor, Rockhampton Regional Council

9:00

Working for a high profile, controversial boss and ‘taking the heat’ on urgent matters

• The flight: turbulence ahead!

• Knowing when to take risks and to what measure • Managing and surviving change

• Being prepared: Managing urgent matters whilst your boss is on the road/unavailable, understand your boss’s and general office position on matters without losing public confidence

• The destination: time travel from A to B – opportunities abound • How to create your own destination the way you want it to be, benefits and new ideas for networking, professional self- renewal

Janet Boyd FAIOP, Executive Personal Assistant to the Mayor, Rockhampton Regional Council

12:00 Networking Lunch

• Time Management and prioritising tasks

• Dealing and handling ministerial various level stakeholder demands and requests • Dealing with the media and navigating controversial and urgent media releases and statements • Maintaining crucial relationships with local media and liaising with PR to ensure the right messages are disseminated correctly and on time • Lessons learnt: A few case studies on when things didn’t go quite as planned

Kerri Beasley, Executive Coordinator – Office of the Mayor, Lockyer Valley Regional Council

Vickie Wieland, Executive Assistant to the CEO, Lockyer Valley Regional Council

9:30

How to deal with conflicting priorities in government and juggling the various hats your boss wears

• Keeping a finger on the pulse of your organisation

• Knowing when to delegate

• Communication, keeping up with your boss

• Scheduling you and your bosses priorities


10:00 Morning Tea

1:00

Mini in-conference workshop: Conference meetings & event priorities as an EA

• Making the most of the time and occasion for all involved

• Offload and distribute! Learn how to connect and leverage off your external networks and suppliers to alleviate your workload • The art of forecasting and planning for “worst case scenarios” and the value of predicting the unpredictable!

Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector

2:00

Career progression for an EA in the public sector

• Professional and personal development: what’s in house and what’s out there? • Same job/different role: pushing beyond the boundaries of your current position

• The next step: breaking out of the EA mould

Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council (Brisbane)

2:30

Afternoon Tea

3:00

PANEL SESSION

10:30 Conflict management: Dealing with difficult people

Upholding a work/life balance and looking after your mental wellbeing

• Handling bullies and colleagues with bad attitudes

• Having time for your family and personal life

• Strategies to effectively resolve and manage conflict

• Making time to plan for your future

• Benefits of being assertive and not ‘aggressive’

• How to say ‘no’ without burning bridges and recognising stressful situations

Margaret White, Senior Workplace Relations, Anti-Discrimination Board 11:00 A crash course in travel & tourism as an EA/PA • How to create unique, bespoke and personalised international travel experiences for your boss • Crucial personal profile questions to consider asking your boss when planning a trip • Essential timeframes and other considerations ahead of time to secure the best royalties, price and packages • Tips & Tricks for the inexperienced executive – Essential backup plan and checklist


• Learning how to say no professionally without losing out on opportunities



Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council

Kerri Beasley, Executive Coordinator – Office of the Mayor, Lockyer Valley Regional Council

4:00


11:30 Creating your own opportunities

• The passport: strap yourself in, it’s time to travel my journey

• How to climb the Corporate Ladder and enhance your skills in innovative ways throughout your journey • How to land a high profile job (are you game?)

T | 61 2 9247 6000

F | 61 2 9247 6333


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MELBOURNE - FRIDAY, 22nd MAY 2015

1:00

8:00 8:50

2:00 Career progression for an EA in the public sector • Professional and personal development: what’s in house and what’s out there? • Same job/different role: pushing beyond the boundaries of your current position • The next step: breaking out of the EA mould Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council

Registration opens Opening remarks from the Chair Cathie Cattunar, Executive Assistant to Donald Speagle-Deputy Secretary Civil Justice, Department of Justice Victoria

9:00 Building trust and rapport within your own office and the network your boss sits within • Keeping informed and abreast of developments during times of change and ensuring that the proper communication channels are established • Protecting your personal integrity & going with your gut on decisions • Developing persuasion skills and strategies to build trust and influence Vicki Pagliarello, Executive Assistant to Leigh Harry CEO & Felicia Mariani, Director of Marketing, Tourism Victoria 9:30 Providing superior support for your executive on committees • Supporting your manager on projects and steering committees • Stakeholder engagement and effective gatekeeping • Effective working with chairs, setting agendas, preparing accurate minutes, following up on action points, document control • Document sharing and spinning various plates and deadlines Rosie Schulz, Executive Officer, Department of Planning and Environment NSW 10:00 Conflict management: Dealing with difficult people • Handling bullies and colleagues with bad attitudes • Strategies to effectively resolve and manage conflict • Benefits of being assertive and not ‘aggressive’ Margaret White, Senior Workplace Relations, Anti-Discrimination Board 10:30 Morning Tea 11:00 A crash course in travel & tourism as an EA/PA • How to create unique, bespoke and personalised international travel experiences for your boss • Crucial personal profile questions to consider asking your boss when planning a trip • Essential timeframes and other considerations ahead of time to secure the best royalties, price and packages • Tips & Tricks for the inexperienced executive – Essential backup plan and checklist Glenyce Johnson, Co Founder, Wandering the World

Networking Lunch

2:30 How to differentiate and build a personal brand • EA Engagement: Identifying meaningful business opportunities through your EA network personally and for your boss • Being recognised and strategically manage the progression of your career to reach your full potential Dimitra Zographos, “Page Personnel EA of the Year - 2014”- Senior Executive Assistant, URS 3:00

Afternoon Tea

3:30 PANEL SESSION Upholding a work/life balance and looking after your mental wellbeing • Having time for your family and personal life • Making time to plan for your future • How to say ‘no’ without burning bridges and recognising stressful situations • Learning how to say no professionally without losing out on opportunities Carissa Elliott, Executive Assistant to Chief Executive -John Merritt, Vic Roads Dimitra Zographos, “Page Personnel EA of the Year - 2014”- Senior Executive Assistant, URS Glenyce Johnson, Co Founder, Wandering the World Jo George, Executive Assistant to the CEO, Whitehorse City Council Robyn Humphreyes-Reid, Executive Officer to the Director Greg Laverty - Office of corporate strategy and delivery, Sunshine Coast Regional Council 4:30


11:30 Mentoring as a form of professional development • How your passion can ignite someone else’s career and also take you on a personal journey of growth and development • An effective mentor’s toolkit: How to be a good mentor and the common questions asked of mentees • The importance of choosing, screening and assessing the needs of your mentor-mentee relationship Cathie Cattunar, Executive Assistant to Donald Speagle -Deputy Secretary Civil Justice, Department of Justice Victoria 12:00 Mini in-conference workshop: Conference meetings & event priorities as an EA • Making the most of the time and occasion for all involved • Offload and distribute! Learn how to connect and leverage off your external networks and suppliers to alleviate your workload • The art of forecasting and planning for “worst case scenarios” and the value of predicting the unpredictable! Colleen Lansdell, Executive Assistant to Senior Executive within the Public Sector

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T | 61 2 9247 6000

F | 61 2 9247 6333


20th MAY 2015 CANBERRA - 21st MAY 2015 BRISBANE - 22nd MAY 2015 MELBOURNE

Dear Colleagues, The ever dynamic role of a government EA is constantly evolving and demands a versatile executive who is at the forefront of their profession. Amidst times of uncertainty, government support staff accountability and transparency increases and the role of the EA becomes increasingly vital to holding all the moving pieces together. Akolade’s timely EA & PA roadshow, tailored specifically for the government sector, takes place this May in 3 capital states New South Wales, Queensland, and Victoria. This year, we launch with the theme: Career growth and progression during times of change which promises to highlight the varied natural transgressions a career EA may undergo and provides a roadmap to carving a successful and rewarding career despite change and uncertainty. Topics explored include: Career progression & Mentorship, Developing your skills outside of the role, Juggling a high profile boss, Saying no and gatekeeping without losing friends, establishing authentic networks and more.. Join me along a highly experienced panel of speakers this coming May 2015! Luana Clarke General Manager Production Akolade

THIS ROADSHOW WILL ADDRESS: • • • •

How to effectively manage ‘upwards’ Strategies to effectively cope with ‘change’ Finding a voice and seat on the executive table How to identify and seize opportunities within the role that will excel and progress your career

STATE ROADSHOWS LED BY: CANBERRA

BRISBANE

MELBOURNE

Jennifer Elsey, Senior Personal Assistant to Director - General Dr Peggy Brown, Health Directorate ACT Health

Janet Boyd FAIOP, Executive Personal Assistant to the Mayor, Rockhampton Regional Council (Chairperson for Brisbane)

Jenni has been a Personal/Executive Assistant for over thirty years, in both the private and public sectors.

Janet currently holds the position of Executive PA to the Mayor, Rockhampton Regional Council. Whilst she has made it to her dream position, now is not the time to rest on my laurels. She can draw on her vast experience to tackle any issue head on – from her early secretarial days in various firms, to working up the career ladder to the Executive Assistant to the Vice-Chancellor and President of Central Queensland University, to finally to landing her dream job which she has held for nearly 11 years. Her motto is to grab each opportunity as it comes along – no matter what it takes to achieve your dreams!

Cathie Cattunar, Executive Assistant to Donald Speagle Deputy Secretary Civil Justice, Department of Justice Victoria (Chairperson for Melbourne)

Jenni’s current role is the Senior Personal Assistant to the Director-General, ACT Health and has held this position for over twelve years, working with four very different leaders of the organisation. She is the Chair of the PA Leadership Group and the PA Network and is responsible for the improvement of the PA workforce and to increase the awareness of the PA’s value throughout the organisation. Jenni was presented with the ACT Health Australia Day High Achievement Award in recognition of her contribution in the workplace and nominated for the ACT Public Service Award for her contribution and her support to the organisation.

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Currently supporting the Deputy Secretary, Civil Justice (at the Department of Justice & Regulation) as his Executive Assistant, Cathie has led a varied and interesting career spanning Australia and the UK. She has worked as both state and federal level as an EA at the Victorian Financial Services Commission which then morphed into a role with the Australian Securities & Investments Commission (ASIC). Over the last ten years Cathie has worked within the State Government environment and is really passionate about being an EA and all that goes with such a role.


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VIP CODE


GOV13 REGISTRATION FORM EARLY BIRD DISCOUNTS

REGISTRATION FEE

Register and book before:

(including GST)

One Day Roadshow

27 Feb 2015

20 Mar 2015

10 Apr 2015

01 May 2015

$1,153.90

$1,208.90

$1,263.90

$1,318.90

SAVE! Choose between: 1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20% SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early Bird Discount and will be charged at the Standard Rate. 2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive a $1000 DISCOUNT off the Standard Price ( ii ) Register 4 delegates and receive the 5th ticket FREE off the Standard Price All group registrations must be from the same company, at the same time and for the same event. Registrants must choose between the most advantageous discount option.

DELEGATE DETAILS (Please complete in block letters) Today’s date Name

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Email

Email: [email protected]

Ph: +61 2 6274 5500

Delegate 3

BRISBANE

Phone

21st May 2015

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Novotel 200 Creek St Ph: +61 7 3309 3309

Company Postal Address

MELBOURNE

PO Box/Street Address City

12th - 14th May 2015 State

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61 2 9247 6333

20th May 2015 Crowne Plaza 1 Binara St

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CANBERRA

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Phone: 61 2 9247 6000

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Delegate 2

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5 EASY WAYS TO REGISTER

Mail: Akolade Pty Ltd Suite 3.02, Level 3, 20 Loftus St. SYDNEY, NSW, 2000 Australia

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Online: www.akolade.com.au

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IMPORTANT NOTE: Attendance will only be permitted upon receipts of full payments. Please note that programme and speakers are subject to change without notice. Akolade will not be responsible for any event re-scheduled or cancelled. CANCELLATION POLICY: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Akolade regrets that no cancellations will be refunded, conference documents, however, will be sent to the delegates. For an event cancelled by Akolade, registration fees are fully refundable. Akolade will not be responsible for any event alterations, re-schedules, or cancellations. PRIVACY POLICY: Please note that a portion of the data for this mailing was supplied by third party sources. If you would no longer like to receive promotional mail from Akolade, please opt-out by confirming in writing and forwarding your letter to [email protected]. Please note all opt-out re-quests will be processed within 30 business days from the date of receipt.

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T | 61 2 9247 6000

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