Harvey Nash Technology Survey

2 downloads 243 Views 12MB Size Report
Samsung, Amazon, Microsoft and Apple were rated “valuable to mankind. ... Developer. 9%. CIO/CTO. 8% .... account for
CONTENTS Technology Survey Infograph Executive Summary Global Results United States Results

2

4 6 9 38

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

WELCOME

Who are today’s disruptors? Who are the disrupted? You are. I am. We all are. At a time when technology is enabling and accelerating innovation for businesses of all sizes and in every part of the world, we all are running head-on into disruptive innovation. At the same time, we all have opportunities to disrupt. It’s the beauty and the challenge of technology. It takes you places, but you can’t stop. You have to keep moving. With textbook industry disruptors like Amazon and eBay facing powerful challenges from emerging and bold disruptors such as Alibaba, it’s easy to see how one day you’re a disruptor and the next day you might be the disrupted. In this year’s Harvey Nash Technology Survey, you’ll see the signs of disruption everywhere. IT professionals are are using their skills for their own entrepreneurial gains. Admiration and high expectations for tech-led disruptors like Uber, airbnb and Tesla are widespread. At the same time, security breaches are on the rise and technology skills are in high demand. It’s more evidence that the faster technology pushes us forward the more we have to do to stay on the winning side of innovation. In this report, you will read about technology innovations and personalities. You’ll explore career prospects, security breaches and failed projects. It is Harvey Nash's hope that the insights inside this year's technology survey provide valuable perspectives and open your eyes to the many opportunities of a marketplace of disruptors, disruptings and the disrupted. Sincerely,

Bob Miano President & CEO Harvey Nash USAPAC

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

3

Tec h

s

ie n a p

nol

om c ig

og

45 y pr pro of U. PERC ojec fes S. t EN ts Big siona echno T Da ls a log ta a re w y nal ork ytic ing pro on of U 2 jec .S. 5 PE ts. are tech RC E suc nol o NT c

Tec h

no

log of U 7 be .S. te 1 P y pe liev ch ERC e th no EN opl e ey logy T are pr hig ofes hly sio of U log nal 6 . S 5 ic d s de . te PE scr ch RC rive ibe no E n. the logy NT ms pr elv ofe es ssio (of tho as 5 se) a “ nals 8P U ge tak .S. t ERC ek. e p ech EN ” ri n T

of

ls

PE ofe 36 logy pr ills for sk s. no

hn

ch their pose e t . ur .S ed of U ve us urial p ha rene rep ent

Mos t inn ova tive cou ntrie s

U o ar .S. l e te 70 og e c an mp hn PE y d lo olo RC ca p ye g E o er d y N r ft m o pr T e e e a c 3 a n of re h 0 ne a e rs n ss a o P f n t b ull io a cti log ER p v y C a -tim na p e p E si ls ly ly r N s e . in l o T g oo fe fo k ss r in io ro g n le a al s. nd s

g

Tec

U.S o . te 55 log h c ha ave hn PE cke b olo RC y se d i een gy EN cu nt ha of rity 5 he pers profe T ve U.S 3 P pa on ssi the be . o ER a o s t ye lly na pa en h rgan CEN ls ar. st a T i z 12 cke ati mo d d on nth ur s s. ing

il k s y

en r p re king t n E ac T als h RCEN ssion

of

Te

ch n

Tec

l a i r eu

eed gy p ana ing in rofess lytic thei iona pro r Big ls jec ts. Data

de in t ology hei pro r “g fes eek sio ine nals ss.”

lo o n h

b t x Ne

s r o t p u r Dis d e t p u r s & Di lux ech F T w e N - The 4

5 1 20

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

Bord erles s tec O U.S. NE hnol ogy tec IN do hnolo FIVE

Harvey Nash

y e v r u S y g o Technol 2015

not gy p w ro whe ork in th fession re th e co als ey w untr ere ies born .

Nex

t big

tech

nolo

gies

s

l

a lob

G

er c n e

ls

u ENT essionaant l f n i in C of r PER logy p e dom er. 1 6 hno is th enc

c lu . te oogle al inf S . of U say G glob

Div

U.S 6 ers 4 i . sa tech PER ty y th no CE for ey a logy NT ma re pr l d not ofe ive s rsit awa sion of r y pro e of als be U.S. f 59 gra a liev em P m. E e t ale RC he E s N re in t T is a ec ma hno of na logy ge be U.S. 23 me role liev m P E a nt s e t les RC bia he E re in te NT s. is a ch n ma olo na gy ge rol me es nt bia s. of

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

5

EXECUTIVE SUMMARY

Borderless Technology Technology enables organizations to work more effectively across borders and encourages technology professionals to develop global careers. Almost one-third (30 percent) of technology professionals do not work in the countries where they were born. Switzerland has the highest proportion of technology workers who work outside the country of their birth, while Australia and Germany also have more than 30 percent of their technology workforce sourced from overseas.

Technology Skills A wide array of technology skills are in demand by hiring managers with hiring intent up on previous years. The U.S. leads the rest of the world in technology hiring expectations (51 percent will increase headcount in the next 12 months). Asia Pacific is second (48 percent will increase headcount in the next 12 months), and 44 percent of European hiring managers will grow their technology teams in the next 12 months.

Technology Careers For the third year in a row, the proportion of technology professionals employed on a full-time and permanent basis has risen — this year to 65 percent — as the global economy continues to improve, with organizations growing more confident in making longerterm employment commitments. Almost one-third of technology professionals (29 percent) are actively looking and applying for roles, the same percentage active last year.

Entrepreneurial Hacking More than half of all technology professionals (51 percent) have used their skills for entrepreneurial purposes, either to build a business, create a startup or innovate a new product. Mobile technologies and Cloud innovation remain the top two technologies in which professionals in the sector expect to be investing their time and budgets over the next five years, with Big Data Analytics a close third.

Global Influencers Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Samsung, Amazon, Microsoft and Apple were rated “valuable to mankind.” Respondents were less enthusiastic about Facebook.

6

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

EXECUTIVE SUMMARY

Next Big Thing The Next Big Thing will be driven by Big Data Analytics, Cloud, eHealth, Mobile and Wearable technologies, according to technology professionals. Technology-led startup companies, such as Uber, Oculus, Twitter, airbnb and Tesla, have the admiration of the respondent community. Regionally, Asia Pacific is the most positive about future innovation occurring; Europe is more positive than the global average, while the U.S. — surprisingly — is the least optimistic about its innovation future.  

Technology Projects

The proportion of technology professionals working on Big Data Analytics projects has increased (from 36 percent last year to 40 percent today). However, only one in five (20 percent) are seeing satisfactory results from their Big Data investment, unchanged from last year. Open Source technologies have been heavily adopted by more than one-third of technology professionals, but more than half (58 percent) say they feel their technology infrastructure is more exposed as a result of adopting it.

Technology Security Over half of all technology professionals have been personally hacked in recent years. There has also been a noticeable six percentage point increase in the proportion of organizations being hacked during the past 12 months. Cyber Security remains a distant fourth-tier technology priority, behind Mobile, Cloud and Big Data concerns. With security breaches increasing, it is surprising that there is not more focus in this area.

Technology People Technology people are logical, self-reliant and less prone to extroversion. That may be the stereotype, but it is also the way technology professionals rate their own personalities. Almost two-thirds of respondents (65 percent) believe they are highly logic driven, while a majority also consider themselves self-reliant and open to change. Only 14 percent would portray their own personalities as socially extroverted. Almost half (48 percent) of technology professionals describe themselves as a “geek.” Of those, 86 percent take pride in their “geekiness.”

Diversity More technology professionals are aware of diversity programs, compared to last year. However, there is still a large proportion (71 percent) that says they are not aware of any formal diversity program in their organization. When it comes to potential barriers to women progressing in technology careers, there is a vast difference in opinion between male and female respondents. Over half (53 percent) of women in technology roles believe there is a management bias that favors men, while less than one-quarter of men (24 percent) agree.

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

7

GLOBAL RESULTS

ABOUT THE RESPONDENTS Responses to the 2015 Harvey Nash Technology Survey rose 30 percent compared to last year, and for the first time, exceeded 3,000. A wide range of technology professionals contributed, with one-third of the respondents made up of software engineers, technology project managers and developers (each category contributing 10 percent). A further nine percent of respondents are senior (C-level) technology leaders. Respondents were based in regions spanning the globe. A significant proportion was from the U.K., the United States, Switzerland and across the European Union. Both the Australian and Indian technology communities contributed significant insight, and results were received from as far afield as Angola, Belarus, Brazil, Jordan, Latvia, New Zealand, Russia, South Africa, Trinidad and Ukraine. Respondents to the 2015 Harvey Nash Technology Survey remain overwhelmingly male (85 percent, compared to 15 percent female). However, the proportion of females in technology appears to be growing, up two percentage points, from the 13 percent who responded last year.

10

Responses were drawn from a diverse pool of technology experts Software Engineering Project Management Developer CIO/CTO Business Analysis Program Management Architecture Development Team Leadership Support Engineering Infrastructure Team Leadership Testing Helpdesk Web Developing Database Administrating Design/UX/UI Database Engineering Training Digital Channel Management

10% 10% 10% 9% 8% 7% 7% 7% 6% 5% 4% 2% 2% 2% 1% 1% 1% 1%

Chart 1. What best describes your job role?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

Technology companies (25 percent) and financial services organizations (21 percent) continue to dominate the employment prospects for survey respondents; both are up over last year (from 23 percent and 20 percent, respectively). Other employment categories remain broadly static, although online gaming now registers for the first time with one percent of respondents working in the sector. More technology professionals are focused exclusively on internal clients (38 percent), compared to 36 percent last year. Thirty percent of respondents are focused on external customers (down two percentage points compared to last year). A final group (32 percent) has a mix of internal and external stakeholders.

Indicating a significant degree of mobility within the community of technology professionals, almost one-third (30 percent) of technology professionals do not work in the countries where they were born.

Respondents by industry sector (top 10)

3.pdf

1

10/29/14

2:09 PM

Technology/ Telecoms Financial Services Professional Services Government Healthcare Retail / Leisure Broadcast / Media Education Manufacturing Energy

25% 21% 9% 5% 4% 4% 3% 3% 3% 3%

Chart 2. In which sector is your current employer currently engaged?

Almost one-third of technology professionals are working overseas

30%

Based on the sample of respondents to the 2015 Harvey Nash Technology Survey, the most mobile citizens are from India and the United Kingdom — 24 percent of overseas technology workers in the sample come from these two countries.

70%

Working in country of birth Working outside country of birth

Chart 3. What country were you born in?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

11

Switzerland has the highest proportion of technology workers — over half — who have come from another country. At the other end of the spectrum, the respondent populations from India and Poland have the lowest proportion.

Most international technology workers within regional survey sample 5.pdf

1

11/5/14

12:53 PM

Switzerland 59% Australia 48% Germany 35% Asia Pacific 30%

Global Average 30% United Kingdom 26% Scotland (U.K.) 24% Ireland 21% United States 21% India 10% Poland 7%

Chart 4. Proportion of respondents not born in country of employment

There are lots of reasons, both personal and professional, for working in another country. Many respondents moved for family relocations; more than a few moved for love. Some were curious about other cultures, and one forgot to go home after backpacking! Of those who work in another country and made the decision primarily for career reasons, the top requirement (for 59 percent) was to achieve better career prospects; 55 percent saw the opportunity for a better lifestyle, while less than half (48 percent) moved for better pay.

Career and lifestyle more important than pay when working overseas Better career prospects 59% Better lifestyle 55% Better pay 48% Better political /social environment 37% More likely to learn new skills 30%

Chart 5. What were the reasons behind moving to another country to work?

12

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY SKILLS More than half (51 percent) of respondents who are responsible for hiring technology professionals believe there is a shortage of technology skills. However, this is down marginally from last year when 55 percent felt the same.

Majority say a technology skills shortage exists, but down from last year

49%

51%

Yes

No

Chart 6. For hiring managers: Would you say you are suffering from a skills shortage right now?

Most in-demand technology skills

What skills are most in demand in your organization?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

13

The response of hiring managers to the global demand for technology skills is a planned increase in technology headcount (by 46 percent), while 28 percent will retain technology staffing levels at the current rate; 19 percent will reduce headcount.

Nearly half of technology hiring managers will increase headcount this year 6% 19% 46%

28%

Increase

Stay the same

Reduce Don’t know

Chart 7. How do you expect your headcount to change in the next 12 months?

When defined regionally, North America leads the rest of the world in technology hiring expectations (51 percent will increase headcount in the next 12 months). Asia Pacific (48 percent) is slightly above the global average for technology hiring, while Europe (44 percent) is slightly below.

U.S. and Asia Pacific more likely to increase headcount than Europe

51% U.S.

48%

46%

Asia Pacific Global Avg.

44% Europe

Chart 8. Proportion of respondents expecting tech headcount to increase in next 12 months

14

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY CAREERS For the third year in a row, the proportion of technology professionals employed on a full-time and permanent basis has risen, this year to 65 percent. As the global economy continues to improve, organizations seem to grow more confident in making longer-term employment commitments.

Balance continues to swing to permanent employment

65% 35% Permanent

2014

Contract

62% 38%

58% 42%

2013

2012

Permanent

Contract

Chart 9. Are you employed on a permanent or contract basis?

Almost two out of every five technology professionals (39 percent) changed jobs in the last 12 months. This is in line with results seen in 2013 but lower than the 46 percent who moved in 2012 when the technology recruitment market first bounced back from the global recession. Those technology professionals planning for more career stability — staying with their employers for 10+ years — account for one in 10 members of the technology community, up from eight percent two years ago.

Technology professionals taking longer-term career view

39% 38% 46%

27% 30% 25%

12% 11% 13%

12% 12% 8%

0-1 years

2-3 years

4-5 years

6-10 years

10% 9%

8%

10+ years

2014 2013 2012 Chart 10. How long have you worked at your current employer?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

15

That four in 10 technology professionals changed jobs in the last 12 months should not come as a surprise; 44 percent reported last year that they were planning a career move. This year, slightly fewer respondents stated they are looking for a new role (41 percent), while another quarter (26 percent) will be on the move in the next 2-3 years.

Four in 10 technology professionals plan to change jobs this year

41% 0-1 years

26%

2-3 years

15% 4-5 years

7% 6-10 years

11% 10+ years

Chart 11. How long do you plan on staying with your current employer?

Almost one-third of respondents (29 percent) are actively looking and applying for roles, the same percentage active last year. A large proportion of technology professionals would entertain a call from a recruiter with the right opportunity.

Three in 10 technology professionals actively applying for next role 13.pdf

1

10/29/14

2:04 PM

18% 29%

54%

Actively seeking & applying for jobs Would entertain a call from a recruiter Would not consider any roles presented to me

Chart 12. How actively are you looking for a new role at the moment?

16

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

For many technology professionals (42 percent), it takes between three and five years to master a role, although 39 percent believe they have learned everything they can within one to two years. A confident seven percent report that they have fully grasped their roles within 12 months and are already planning the next steps in their career before their one-year job anniversaries.

More than one-third of technology professionals require 3-5 years to master a role 12%

7%

39% 42%

Less than one year One to two years Three to five years More than five years Chart 13. How long do you tend to stay in a role before you believe you have mastered it, and plan to move on?

Project managers are four times as confident as CTOs that they will have mastered their job role within the first 12 months. Developers are almost twice as confident as software engineers that they will have learned all they need to know within a year. Seven percent of business analysts are completely comfortable in a role within the first year of taking it on.

Project managers are most likely to get up to speed with a new job quickly Project Manager 12% Developer 11% Business Analyst 7% Software Engineer 6% C-level 3%

Chart 14. How long do you tend to stay in a role before you believe you have mastered it, and plan to move on?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

17

Top reasons for changing jobs 2014 vs. 2013

The top reason for changing jobs in 2014 — identified by 70 percent of technology professionals — is to improve work/ life balance. The importance of this requirement has increased a significant 16 percentage points over last year. The only reason for changing jobs that has become less relevant in 2014 is the opportunity to engage with clients. Perhaps technology professionals got more exposure to customers in 2013 than they might have liked? A powerful indicator that technology professionals are more intently focused on their long-term career development going into 2015 is the substantial 20 percentage point increase in how many respondents make it a factor in which roles they consider. Over half, 53 percent, will explicitly consider their career path this year when reviewing job roles, compared to only 33 percent last year. Technology professionals from North America are more intently focused on their work/life balance this year, compared to their European peers. However, European technology professionals will also change jobs to work on more innovative projects. Technology professionals from Asia Pacific will prioritize job roles where they will become a member of a valued team.

Positive work/life balance Opportunity to work on innovative projects Being a member of a valued team Well paid Working with exciting technologies Flexible working Salary Good opportunities to advance in my career Engaging with clients Job title I can feel proud of Prestige brand/company

2014 70% 69% 61% 61% 59% 56% 55% 53% 31% 27% 26%

2013 Change 54% 16% 63% 6% 56% 5% 47% 14% 49% 10% N/A N/A N/A N/A 33% 20% 37% -6% N/A N/A N/A N/A

Table 1. Thinking about your ideal role, what makes a role attractive for you?

17.pdf

1

11/10/14

2:18 PM

Top reason for changing jobs by region U.S.: work /life balance 78% Global Average: work/life balance 70% Europe: innovative projects & work/life balance 68% Asia Pacific: member of valued team 63%

Chart 15. Thinking about your ideal role, what makes a role attractive for you?

18

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

Whereas 63 percent of CIOs are focused on customer-facing projects that make money,* their technology teams feel most valued (54 percent) because they keep the organization running efficiently.

Only 27 percent of respondents believe generating revenue and profit is most valued 19%

54% 27%

Keeping the organization running efficiently Creating new ways of generating revenue and profit Creating new ways of generating cost savings

Chart 16. What single function in your role do you feel was most valued by your organization in the past year? Note: * CIO statistic taken from 2014 Harvey Nash CIO Survey Report

Despite focusing on deliverables that are not in line with the CIO, technology professionals feel more connected to their organizations than they did last year. Forty-one percent of respondents say they feel they are “an integral part of the company,” compared to 38 percent last year. However, 13 percent still feel that a “them and us” environment exists between technology professionals and the rest of the organization.

More technology professionals feel integrated with their organizations in 2014

41% 38%

46% 48%

13% 14%

I feel an integral I feel there is more It’s very much a case part of the company room for collaboration of ‘them and us’

2014 2013 Chart 17. As a technologist, how connected do you feel to the primary function of your business?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

19

Eight in 10 technology professionals will look externally for next role, unchanged from 2013

The vast majority of technology professionals (79 percent) are planning to look outside their current employers for their next role, reflecting no change from last year, and reinforcing the scale of the challenge facing organizations trying to retain their best talent.

21%

79% Inside Outside

Chart 18. Do you expect to find your next job inside or outside your company?

21.pdf

Technology professionals continue to rely on recruitment consultants to find the best roles, and the largest proportion (35 percent) do not go out looking for an opportunity but are contacted by the recruiter directly. Traditional direct contact by a recruiter remains the primary method for securing a new job (35 percent), but it should be noted that a sizable one in three technology professionals (32 percent) now secure their next roles online via job ads and social networks.

1

11/10/14

2:20 PM

Recruitment consultants remain most popular route for securing a new role Contacted by recruitment consultant 35% Online job ads advertised by recruitment consultant 17% Contact employer direct via personal networking 15% Online job ads advertised by an employer 12% Contacting a recruitment consultant/recruiter 6% Contacting employer direct via social networks

3%

Chart 19. How did you find your last role?

20

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

23.pdf

One-quarter of all technology professionals (24 percent) are currently using their job skills for entrepreneurial activity, while another 27 percent have done so in the past. Both figures are up one percentage point over last year, resulting in a slight majority (51 percent) of all respondents now having been involved in an entrepreneurial project at some point during their career.

1

11/5/14

2:28 PM

A majority of technology professionals have pursued an entrepreneurial project outside work 24%

49%

27%

Yes, I am currently doing this Yes, I’ve been involved in the past No, I have never done this Chart 20. Have you personally used your technology skills outside your employer to pursue your own entrepreneurial ideas?

One-third of technology professionals (28 percent) have invested their own money in an entrepreneurial project, yet most of these investments (72 percent) were not part of crowdfunding initiatives. However, of those who invested as part of crowdfunding, over half (53 percent) deemed it a good investment and just four percent deemed it bad; the jury is still out on the remaining 43 percent.

Direct investment greatly preferred to crowdfunding for entrepreneurial ventures 12% 1% 15%

72%

Yes, and it was a good investment Yes, and it was a bad investment Yes, but not yet sure whether the investment was good/bad No

Chart 21. Have you invested any of your own money in a new technology company or product?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

21

GLOBAL TECHNOLOGY REMUNERATION: ANNUAL SALARY AVERAGE GLOBAL TECHNOLOGY SALARY 2015

The average technology salary — from global respondents to the 2015 Harvey Nash Technology Survey — is depicted throughout this section in three commonly used international currencies. This average global rate reflects base salary level only and does not include the value of bonus and other benefits that vary by region.

Table 2: Average global technology salary 2015 USD $

GBP £

EU €

$102,729

£61,537

€76,667

AVERAGE GLOBAL TECHNOLOGY SALARY: BY JOB ROLE

Compensation for certain technology professionals is advancing in line with greater demand for their skills: software engineers, developers, project managers and testing experts can expect a premium, while this year, website developers, infrastructure specialists and general technology managers may expect less growth. The table below reflects the average global salary in regional currencies.

Table 3: Average Global Technology Salary: By Job Role Job Role

22

USD $

GBP £

EU €

CTO

$137,287

£82,257

€102,492

Program Management

$126,058

£75,529

€94,109

Architect

$119,704

£71,722

€89,366

Development Management

$109,077

£65,355

€81,432

Software Engineer

$100,649

£60,305

€75,140

Testing

$99,856

£59,830

€74,548

Infrastructure Management

$98,206

£58,841

€73,316

Business Analyst

$97,318

£58,309

€72,653

Project Management

$89,697

£53,743

€66,964

Support Engineer

$86,690

£51,941

€64,718

Developer

$83,420

£49,982

€62,278

Web Development

$68,631

£41,121

€51,237

Helpdesk

$51,714

£30,985

€38,607

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

AVERAGE GLOBAL TECHNOLOGY SALARY: BY GENDER

Despite some improvement in the number of women entering the technology profession, the gender pay gap remains significant. When comparing men and women with similar roles the pay gap closes significantly.

Table 4: Average Global Technology Salary by Gender Gender

USD $

GBP £

EU €

Male

$104,877

£62,838

€78,296

Female

$89,685

£53,736

€66,955

AVERAGE GLOBAL TECHNOLOGY SALARY: BY LENGTH OF SERVICE WITH EMPLOYER Technology professionals with more service are, on average, likely to enjoy higher salaries in 2014.

Table 5: Average Technology Salary by Length of Service with Employer Length of Service

USD $

GBP £

EU €

0-1 year

$96,830

£58,017

€72,289

2-3 years

$98,142

£58,803

€73,269

4-5 years

$106,357

£63,725

€79,401

6-10 years

$114,821

£68,796

€85,720

10+ years

$112,367

£67,326

€83,888

AVERAGE TECHNOLOGY SALARY IN INTERNATIONAL GEOGRAPHIC REGIONS

The highest technology salaries are, on average, to be found in the Asia Pacific region, with the U.S. also paying technology talent above the global average rate. European technology professionals are paid, on average, 1.4 percent below the global average.

Table 6: Average Technology Salary in International Geographic Regions Geography

USD $

GBP £

EU €

Asia Pacific

$106,341

£63,388

€78,981

North America

$105,924

£63,136

€78,667

Global Average

$103,326

£61,537

€76,675

Europe

$101,925

£60,757

€75,703

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

23

GLOBAL TECHNOLOGY REMUNERATION: CONTRACTOR RATES AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES 2015

The average technology contractor day rate — from global respondents to the 2015 Harvey Nash Technology Survey — is depicted throughout this section in three commonly used international currencies. This average global rate reflects base day rate only and does not include the value of bonus and other benefits that vary by region.

Table 7: Average Global Technology Contractor Day Rates 2015 USD $

GBP £

EU €

$581

£348

€434

AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY JOB ROLE

Day rates by job roles are highest for IT leadership and management roles, with the exception of architects who continue to command a premium contractor day rate. Developers, web developers and testing specialists lead the technical roles.

Table 8: Average Global Technology Contractor Day Rates by Job Role Job Role

24

USD $

GBP £

EU €

CTO

$768

£453

€573

Architect

$709

£418

€529

Program Management

$705

£416

€526

Project Management

$672

£396

€501

Development Management

$663

£391

€495

Business Analyst

$658

£388

€491

Infrastructure Management

$621

£366

€463

Developer

$598

£353

€446

Web Development

$533

£314

€398

Testing

$510

£301

€380

Software Engineer

$450

£266

€336

Support Engineer

$352

£208

€263

Helpdesk

$203

£120

€151

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY GENDER

Women in technology roles continue to suffer from lower contractor day rates compared to their male peers.

Table 9: Average Global Technology Contractor Day Rates by Gender Gender

USD $

GBP £

EU €

Male

$590

£348

€440

Female

$508

£300

€379

AVERAGE GLOBAL TECHNOLOGY CONTRACTOR DAY RATES: BY LENGTH OF SERVICE WITH EMPLOYER Technology professionals with more service are, on average, likely to enjoy higher contractor day rates in 2014. There is a dip in the global average rate for those contractors working with their employers between six and 10 years, but the highest contractor day rates of all are to be found for those with the longest length of service (10+ years).

Table 10: Average Technology Contractor Day Rates by Length of Service with Employer Length of Service

USD $

GBP £

EU €

0-1 year

$546

£322

€407

2-3 years

$578

£341

€431

4-5 years

$651

£384

€486

6-10 years

$641

£378

€478

10+ years

$721

£425

€538

AVERAGE TECHNOLOGY CONTRACTOR DAY RATES IN INTERNATIONAL GEOGRAPHIC REGIONS

The highest technology contractor day rates are, on average, to be found in Europe. Both the Asia Pacific region and North America pay technology contractor day rates that are below the global average.

Table 11: Average Technology Contractor Day Rates in International Geographic Regions Geography

USD $

GBP £

EU €

Europe

$642

£379

€479

Global Average

$581

£343

€433

Asia Pacific

$563

£332

€420

U.S.

$420

£248

€313

When contrasted with the global average technology annual salary data, it would appear that technology professionals in Asia Pacific and North America are best served by being annual salaried employees, while in Europe, technology professionals can maximize their income by contracting for a day rate.

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

25

TECHNOLOGY INNOVATION The importance of moving applications to the Cloud has increased this year, with twothirds (67 percent) of technology professionals indicating they will be stepping up their activity this year, compared to 61 percent last year.

Cloud innovation becoming a higher innovation priority than Security & Digital collaboration Wearable Technology 19% Acquiring Technology Organizations 20% Offshoring 28% Open Source Development 35% Consumer Privacy Concerns 42%

15%

65%

17%

63%

22%

50%

13%

52%

7%

52%

Digital Marketing Collaboration 46%

47%

Bring Your Own Device 46%

43%

Flexible & Home Working 50% Big Data Analytics 57% Security Enhancements 63% Moving Applications to the Cloud 67%

7% 11% 7%

43%

6%

38%

4%

33% 26%

6%

More Same Less Chart 22. Are you planning to increase or decrease your spend in the following areas?

Mobile technologies and Cloud remain the top two technologies expected to be significant over the next five years, with Big Data Analytics a close third, at 62 percent. Cyber Security remains a distant fourth with less than half of technology professionals (46 percent) seeing security challenges as “significant” by 2019. Do technologists believe the security battle will shortly be won, or just that decision makers are prepared to live with a degree of cyber insecurity in order to prioritize other technology innovations?

Security investment expected to significantly lag Mobile, Cloud and Big Data in next five years

25.pdf

1

10/29/14

3:04 PM

Mobile Technologies 69% Cloud Infrastructure 69% Big Data Analytics 62% Cyber Security 46% Infrastructure Automation 41% A.I. & Machine Learning 36% Social Media Technologies 34% Open Source 33% eHealth 32% Virtual Reality Technologies 26% Speech Recognition 23% Near-Field Communications 20%

Chart 23. Which technologies do you think will be important in the next five years?

26

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY INNOVATION: GLOBAL INFLUENCERS Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Although more technology brands are appearing on the “most influential” list this year, diluting any other single brand’s influence, it is remarkable to see Samsung drop from 18 percent last year to only four percent this year. We asked technology professionals which companies will be of most “benefit to mankind,” and again Google, whose motto is famously “Don’t be evil,” was at the top by a significant margin. More than half rated Samsung, Amazon, Microsoft and Apple to be of most benefit. Technology professionals were less enthusiastic about IBM, perhaps not a surprise as it is the only brand in this list that isn’t primarily consumer facing, so respondents may have less of a point of view. What was more surprising though was Facebook, with only one in eight respondents thinking the world’s largest social network is actually of benefit to the world. Last year, we reported on how technology professionals were getting tired of social media; this year proves that sentiment has not changed.than twice as many

Google strengthens dominant position as world’s most influential technology company

61% 47% Google

12% 15% Microsoft

9% n/a Amazon

9% 13% Apple

4% 18% Samsung

4% n/a IBM

1% n/a Facebook

2014 2013 Chart 24. Which technology companies do you expect to be the most influential over the next five years?

Google anticipated to provide most value to humanity

96%

62%

56%

55%

51%

36%

Google Apple Microsoft Amazon Samsung

12%

IBM Facebook

Chart 25. Which technology companies do you think will benefit humanity the most?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

27

TECHNOLOGY INNOVATION: "NEXT BIG THING" When asked what technology innovations would make it BIG in the next five years, the answers were dominated by Analytics, Cloud, eHealth, Mobile and Wearable Technologies. However, Home-Automation, 3D Printing, A.I., Crowdfunding and even Drone Technologies are also expected to grow in importance.

Technologies most likely to make a BIG impact in the next five years

When asked what technology startup companies would make it BIG in the next five years, a number of high-profile names — like Uber, Oculus, Twitter, airbnb and Tesla — were mentioned. However, there are also an exciting number of other startups identified, as well as many technology entrepreneurs who predicted “my company” would be the next big thing!

Technology startup companies most likely to make a BIG impact in the next five years

Which technology startup businesses will make a big impact over the next five years?

28

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY INNOVATION: YOUR COUNTRY More than half of respondents (51 percent) have a positive opinion that their country will improve as a technology innovator, up one percentage point over last year.

More than half of technology professionals positive about their region’s innovation future 5%

28% 51%

16%

Get better

Get worse Stay the same Don’t know

Chart 26. How do you think your country’s position as a technology innovator will change in the next five years? Regionally, Asia Pacific technology professionals are the most positive about future innovation occurring; Europeans are more positive than the global average, while those in North America — surprisingly — are the least optimistic about its innovation future. Across the globe, the U.S. is, by far, identified as the most technologically innovative country, receiving more than twice as many votes as the next nearest country, Japan.

Improve

Global Avg.

U.S.

Europe

APAC

51%

45%

57%

67%

Deteriorate

16%

20%

13%

16%

Stay same

28%

28%

26%

12%

U.S. voted most innovative country by technology professionals globally

Which country do you think is the most innovative in its use of technology?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

29

MOST INNOVATIVE COUNTRY: RATED BY REGIONAL RESPONSES We asked participants to list which countries they believe are innovators. They were not allowed to select their own. For Asia Pacific, the U.S. dominates. South Korea and China ranked higher than Japan by regional respondents.

Europe looks overwhelmingly to the U.S. and Asia Pacific for innovation inspiration, rather than to local countries.

U.S. technologists rate Japan, China and South Korea as most innovative, when not considering the United States. Germany, Israel, and to a lesser extent, the U.K., Sweden and India also rate.

30

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY INNOVATION: PROJECTS The proportion of technology professionals working on Big Data Analytics projects has increased (from 36 percent last year to 41 percent today). However, only one in five (20 percent) are seeing satisfactory results from their investment, unchanged from last year.

Success rates in Big Data Analytics projects remain unchanged in past 12 months 30.pdf

1

11/5/14

7:04 PM

19%

20%

21%

26%

14%

Yes, with successful results Yes, but no success No, but plans exist No, and no plans Don’t know

Chart 27. Is Big Data Analytics part of your company’s strategy?

Integration of Cloud services is also in line with last year; more than six in 10 technology professionals (62 percent) have adopted Cloud technology to some extent, while 38 percent have not or are at very early stages.

Majority of technology professionals are advanced in their Cloud integration 15%

38%

47%

No / little extent Some extent Great extent Chart 28. If your company is using Cloud Services, to what extent are your systems integrated?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

31

TECHNOLOGY SECURITY Open Source technologies have been heavily adopted by nearly four in 10 (38 percent) technology professionals.

A majority of technology professionals have adopted Cloud 9% 21% 11%

27% 31%

Little / no extent Some extent Reasonable extent Great extent Don’t know

Chart 29. To what extent is your company using the Cloud?

However, almost six in 10 technology professionals (58 percent) feel more exposed as a result of Open Source technologies.

Those who have adopted Open Source technologies feel more exposed to security threats 6% 12%

18%

25% 40%

Significantly more exposed Somewhat more exposed Same as five years ago Somewhat less exposed Significantly less exposed Chart 30. Compared to five years ago, how exposed is your organization to security threats due to the greater “open” nature of technology innovation?

32

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY SECURITY The proportion of technology professionals who accept that the possibility of exposure to security threats from using Open Source technologies is worth the risk has increased slightly (to 59 percent from 56 percent last year). While this suggests a greater level of comfort that threats can be managed effectively, four in 10 technology professionals remain unconvinced that the security threat of open technologies is worth the risk.

A majority of technology professionals believe Open Source is worth the security risk 22%

59%

19%

Yes

No Don't know

Chart 31. Is the risk of possible exposure to IT security threats from “open” technologies worth the potential competitive advantage they can bring?

The proportion of technology professionals personally hacked remains essentially unchanged since last year. However, it should be noted that it remains unchanged at a high proportion — just over half of all technology professionals. There has also been a noticeable seven percentage point increase in the proportion of organizations being hacked.

Corporate hacking rates are up, while personal victims of hacking are down or static

52% 51% Personally hacked but no damage

8% 11%

46% 40%

9% 8%

Personally hacked with damage

Company hacked but no damage

Company hacked with damage

2014 2013 Chart 32. Have you been a victim of hacking?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

33

TECHNOLOGY PEOPLE: WORK ETHIC The proportion of technology professionals working 40 to 50 hours per week has jumped, from 41 percent last year to 50 percent this year. Although the proportion of respondents working less than 35 hours a week is small (three percent), it’s noteworthy that this is three times what it was in 2012. One in 10 technology professionals (10 percent) will work more than 50 hours a week on average this year, although this is down from 12 percent in both 2013 and 2012.

34

Technology professionals report working long hours for a third year running

3% 2% 1%

33% 40% 40%

50% 41% 42%

10% 12% 12%

< 35 hours

35– 40 hours

40–50 hours

50– 60 hours

3%

5% 5%

60 +

2014 2013 2012 Chart 33. How many hours a week do you work at your primary employer?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY PEOPLE: PERSONALITIES If the external perception of technology people is that they are logical, self-reliant and less likely to be extroverted, then this survey confirms that perception to be true. Almost two-thirds (65 percent) believe they are highly logic driven, while a majority consider themselves self-reliant and open to change. Only 14 percent would portray their own personality as socially extroverted.

Technology professionals are more logical and self-reliant, less socially extroverted Social extrovert 14%

30%

Perfectionist 27%

39% 46%

23%

Open to change 52% Self-reliant 57% Traits_for Phil.pdf

17%

39%

1

11/14/14

Logical 65% reasoning

Traits_for Phil.pdf

1

11/14/14

8% 35%

3:46 PM

4%

7%

1:46 PM

31% 4 Very aligned

4%

3 2 1 Not aligned

Chart 34. How closely does your own personality align to these traits? We plotted the traits of various job roles (focusing just on those who selected “very aligned”) to see how they compare to one another. CTOs are strongly selfreliant and open to change, both being traits you might expect from leaders setting the vision for the team. Project managers are the most extroverted and software engineers the most likely to be perfectionists. Perhaps more surprising, the most logical job title was CTO, rather than software engineer.

Logical 80% 70% 60% 50% 40% 30%

Extrovert

Self-reliant

20% 10% 0%

CTO Project Mgr Engineer Perfectionist

Almost half (48 percent) of technology professionals describe themselves as a “geek.” Of those, 86 percent take pride in their “geekiness.”

Open to change

Many technology professionals are proud to be “geeks” 7%

52%

41%

No Yes, and I like it

Yes, but I don’t like it

Chart 35. Would you describe yourself as a “geek?" HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

35

TECHNOLOGY PEOPLE: DIVERSITY Almost three-quarters of technology respondents (72 percent) say they are not aware of a formal diversity program in their organization. This is disappointing, but actually represents an improvement, as this is down from the 80 percent of respondents who reported this last year.

Large majority of technology professionals unaware of diversity programs 28%

72%

Yes

No

Chart 36. Does your organization have any specific diversity and inclusion initiatives focused on bringing more tech women into the business?

When it comes to potential barriers to women progressing in technology careers, there is a vast difference of opinion between male and female respondents. Over half (53 percent) of women in technology roles believe there is a management bias that favors men, while less than onequarter of men (24 percent) agree. Fifty percent of female technology professionals believe an organization’s culture can inhibit the ability of women in tech to advance; only 32 percent of men agree. There is closer agreement on a lack of women as tech role models for younger female professionals: 50 percent of female respondents see this as a problem, while 42 percent of men agree.

36

Gender barriers elicit significant differences of opinion between men and women in technology

53% 24%

50% 32%

50% 42%

36% 22%

Management tends to favor men

Culture makes it difficult for women to progress

No women role models within organization

Men have more access to networking opportunities

Female

32% 30%

31% 29%

Lack of accommodation for family commitments

Women are less likely to step forward

Male

Chart 37. Which barriers have you witnessed preventing women from progressing in their tech careers?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY PEOPLE: DIVERSITY The topic of diversity generated much commentary from respondents. Many offered suggestions to promote diversity, such as women-only forums, diversity training for managers, targeted internships, mentoring programs for young women in technology and “girl code” sessions for technical job roles. The impact of these initiatives on the wider organization also produces a range of opinions.

Top benefits of diversity programs are perceived differently by men and women

65% 52%

61% 52%

60% 58%

58% 49%

51% 37%

New perspectives on product solutions

Expanded qualified employee pool

Promotes equality

Better engaged workforce

Improved internal communication

Female

Male

Chart 38. What benefits do gender diversity initiatives offer to technology organizations?

Higher productivity and innovation seen as top benefits of diversity programs

48% 28%

43% 33%

43% 27%

43% 29%

33% 16%

Higher productivity

Enhanced innovation

Lower employee turnover

Client engagement

Improved profitability

Female

Male

Chart 39. How beneficial are gender diversity initiatives to technology organizations?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

37

UNITED STATES RESULTS

1 USA.pdf

ABOUT THE RESPONDENTS A wide range of U.S. technology professionals participated in the 2015 Harvey Nash Technology Survey, with one in three respondents being software engineers, technology project managers or developers. U.S. respondents to the 2015 Harvey Nash Technology Survey remain overwhelmingly male: 79 percent, compared to 21 percent women. However, the proportion of women in technology in the U.S. appears more positive than the global average, where the male-female respondent ratio is 85:15.

1

11/10/14

5:01 PM

Responses were drawn from a diverse pool of technology experts Software Engineering Development Project Management Architecture Support Engineering CIO/CTO Infrastructure Management Business Analysis Development Management Helpdesk Program Management Web Development Design/UX/UI Testing Database Administration

12% 10% 8% 8% 7% 6% 6% 5% 5% 4% 4% 3% 3% 3% 2%

Chart 1. What best describes your job role?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

39

2 USA.pdf

Technology companies (28 percent) continue to dominate the employment prospects for U.S. technology professionals, while one in 10 respondents work for financial services organizations. Nine percent work in the healthcare sector, eight percent in professional services and five percent in government. More U.S. technology professionals are focused exclusively on internal clients: 33 percent compared to 30 percent last year. Twenty-nine percent of respondents are focused on external customers, down from 36 percent last year. A final group (36 percent) has a mix of internal and external stakeholders.

1

11/10/14

9:26 PM

Respondents by industry sector (top 10) Technology Financial Services Healthcare Professional Services Government Manufacturing Retail / Leisure Education Advertising/ PR Broadcast/ Media Charity/ Not for Profit Energy Construction /Engineering Pharmaceuticals Gaming Utilities 3 USA.pdf

1

10/31/14

28% 10% 9% 8% 5% 5% 5% 4% 3% 3% 2% 2% 2% 2%

1% 1%

3:59 PM

Chart 2. In which sector is your current employer currently engaged?

Indicating a significant degree of mobility within the community of technology professionals, more than one in five U.S.-based technology professionals (21 percent) do not work in the countries where they were born.

More than one in five U.S.-based technology professionals are international 21%

79%

Yes

No

Chart 3. Is the country where you are personally based also the country where you were born?

40

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

4 USA.pdf

By a considerable margin, India-born technology professionals dominate the foreign-born respondent population. Over half (51 percent) of respondents born outside the U.S. are from India, while in second place, almost one in 10 (nine percent) are from the U.K. Seven percent of foreign-born workers are from Germany and Russia, with six percent born in Canada. Irish technology professionals represent five percent of foreign-born workers; China and the Netherlands each provide three percent. There is a long and diverse list of countries representing one percent or less of the foreign-born U.S. technology workforce, including Ecuador, Fiji, Greece, Guatemala, Iran, Kazakhstan, Nepal, the Philippines, Serbia, South Africa, Taiwan and Ukraine. There are lots of reasons, both personal and professional, for working far from home. Many respondents moved for family relocations; some were from military families that moved frequently; more than a few moved for love! Of those who were born outside the U.S., the decision to relocate was made primarily for career reasons: the top requirement (for 69 percent) was to achieve better career prospects; 51 percent saw the opportunity for a better lifestyle, while less than half (41 percent) moved for better pay.

1

10/31/14

3:01 PM

Most international technology workers within regional survey sample India 51% United Kingdom 9% Germany 7% Russia 7% Canada 6% Ireland 5% China

3%

The Netherlands

3%

Chart 4. In what country were you born?

Career and lifestyle more important than pay when working far from your homeland 5 USA.pdf

1

11/5/14

10:06 PM

Better career prospects 69% Better lifestyle 51% Better pay 41% Learn new skills 40% Stable environment 31%

Chart 5. What were the reasons behind moving to another country to work?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

41

TECHNOLOGY SKILLS More than half (52 percent) of respondents who are responsible for hiring technology professionals in the U.S. believe a shortage of skilled technology talent will prevent their organizations from growing at their preferred rate.

Majority say a technology skills shortage exists

48%

52%

Yes

No

Chart 6. For hiring managers: Would you say you are suffering from a skills shortage right now?

The skills identified by technology hiring managers as most in demand seem to range across the technology spectrum, with the biggest gaps seen in development, security and business analysis.

Most in-demand technology skills

What skills are most in demand in your organization?

42

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

7 USA.pdf

The response of U.S. hiring managers to the demand for technology skills is a planned increase in technology headcount (by 51 percent), while 27 percent will retain current technology staffing levels. The rate of headcount increase in North America is greater than in Asia Pacific (where 48 percent of hiring managers will increase headcount in the next 12 months) and Europe (where 44 percent of hiring managers will increase headcount in the next 12 months).

1

10/31/14

3:53 PM

Majority of technology hiring managers will increase headcount in the next 12 months 8% 14%

51%

27%

Increase

Stay the same

Reduce Don’t know

Chart 7. How do you expect your headcount to change in the next 12 months?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

43

8 USA.pdf

TECHNOLOGY CAREERS Seven in 10 U.S. technology professionals (70 percent) are employed on a full-time and permanent basis, compared to 65 percent of peers in Europe and Asia Pacific. This suggests slightly greater confidence and longterm planning by U.S. firms when it comes to their technology workforces.

1

10/31/14

4:07 PM

Balance continues to swing toward permanent employment

30%

70%

Permanent

Contract

Chart 8. Are you employed on a permanent or contract basis?

Almost half of all U.S. technology professionals changed jobs last year

0-1 years

2-3 years

4-5 years

6-10 years

7%

7%

14%

10%

9%

5:03 PM

11%

10/31/14

41%

1

25%

28%

9 USA.pdf

48%

Almost half of all U.S. technology professionals (48 percent) changed jobs in the last year. This reflects significant churn in the technology job market within the last year, compared to 2013, when 28 percent changed jobs.

10+ years

2014 2013 Chart 9. How long have you worked for your current employer?

44

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

10 USA.pdf

There appears to be a longer-term view emerging when it comes to future career planning. Despite 30 percent of U.S. technology professionals expecting to change jobs in 2015, the percentage who plan to stay in their jobs for six years or more jumps from 17 percent last year to 25 percent today.

1

10/31/14

5:46 PM

One-quarter of U.S. technology professionals plan to stay in their job for six years or more 16% 30% 9%

19% 27%

0-1 years

2-3 years

4-5 years

6-10 years 10+ years Chart 10. How long do you plan on staying with your current employer?

11 USA.pdf

The top reason for changing jobs — identified by 78 percent of U.S. technology professionals — is to improve work/life balance. The opportunity to work on innovative projects (72 percent) and with exciting technologies (68 percent) remains important for many, ahead of being well paid (66 percent) and far more important than the opportunity to engage with clients (31 percent).

1

10/31/14

6:00 PM

Work/life balance tops reasons for changing jobs Positive work / life balance 78% Work on innovative projects 72% Work with exciting technologies 68% Well paid 66% Flexible working 64% Advance in my career 63% Engaging with clients 31%

Chart 11. Thinking about your ideal role, what makes a job attractive to you?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

45

12 USA.pdf

Whereas 63 percent of CIOs are focused on external customer-facing projects that make money*, their technology teams feel most valued (58 percent) for keeping the internal organization running efficiently.

1

10/31/14

6:22 PM

Only 24 percent of respondents believe generating revenue and profit is valued 18%

58%

24%

Keeping the organization running efficiently Creating new ways of generating revenue and profit Creating new ways of generating cost savings

Chart 12. What single function in your role do you feel was most valued by your organization in the past year? 13 USA.pdf

1

11/3/14

2:45 PM

Note: * CIO statistic taken from 2014 Harvey Nash CIO Survey Report

More than one-quarter of all U.S. technology professionals (27 percent) are currently using their job skills for entrepreneurial activity, while another 29 percent have done so in the past. A majority (56 percent) of all respondents have been involved in an entrepreneurial project at some point during their career.

A majority of technology professionals have pursued an entrepreneurial project outside work

27%

44%

29% Yes, I am currently doing this Yes, I’ve been involved in the past No, I have never done this

Chart 13. Have you personally used your technology skills outside your employer to pursue your own entrepreneurial ideas?

46

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

14 USA.pdf

More than one-third of U.S. technology professionals (36 percent) have invested their own money in an entrepreneurial project. For 16 percent of U.S. technology professionals, the entrepreneurial investment was positive; for a further 19 percent, the value is still to be determined, while for only one percent the investment has failed. However, a large majority (64 percent) of U.S. technology professionals have not taken the risk to invest in an entrepreneurial venture.

1

11/3/14

2:56 PM

Entrepreneurial investment returns are positive for U.S. technology professionals, but many remain risk averse 19%

1%

16% 64%

No

Yes, and it was a good investment Yes, and it was a bad investment

Yes, but not yet sure whether the investment is good / bad

Chart 14. Have you invested any of your own money in a new technology company or product?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

47

TECHNOLOGY INNOVATION Mobile technologies (76 percent) and Cloud (72 percent) remain the top two technologies that U.S. technology professionals expect to be investing their time and budgets in over the next five years. Big Data Analytics remains third, at 63 percent. Cyber Security is a distant fourth; only 54 percent expect to be working on security challenges by 2019, which poses the question: Do technologists believe the security battle will shortly be won or just that decision makers are prepared to live with a degree of cyber insecurity in order to prioritize other technology innovations? Four in 10 U.S. technology professionals expect to invest more time and budget on Artificial Intelligence and Machine Learning, Virtualization and eHealth in the coming five years.

Security investment expected to significantly lag Mobile, Cloud and Big Data in next five years Mobile 76% Cloud Infrastructure 72% Big Data and Analytics 63% Cyber Security 54% AI & Machine Learning 41% Virtualization 41% eHealth 40% Open Source 37% Social Media 35% Speech Recognition 28% Virtual Reality 27% Near-Field Comms 17%

Chart 15. Which technologies do you think have a big future in the next five years?

Fewer expect to innovate with Social Media (35 percent), but that is still higher than the proportion of U.S. technology professionals who anticipate they will innovate with Speech Recognition (28 percent), Virtual Reality Technologies (27 percent) or Near-Field Communications (17 percent).

48

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

TECHNOLOGY INNOVATION: GLOBAL INFLUENCERS Google strengthens its dominant global position with 61 percent of technology professionals crediting it as the most influential global technology company, up from 47 percent last year and far ahead of all other challengers. Although more technology brands are appearing on the “most influential” list this year, diluting any other single brand’s influence, it is remarkable to see Samsung drop from 18 percent last year to only four percent this year. We asked technology professionals which companies were “good for the world” and again Google, whose motto is famously “Don’t be evil,” was at the top by a significant margin. More than half rated Apple, Microsoft, Amazon and Samsung as good. Technology professionals were less enthusiastic about IBM, perhaps not a surprise as it is the only brand in this list that isn’t primarily consumer facing, so respondents may have less of a point of view. What was more surprising though was Facebook, with only one in eight respondents thinking the world’s largest social network is actually good for the world. Last year, we reported on how technology professionals were getting tired of social media; this year proves that sentiment has not changed.

Google strengthens dominant position as world’s most influential technology company

61% 47% Google

12% 15% Microsoft

9% n/a Amazon

9% 13% Apple

4% 18% Samsung

4% n/a IBM

1% n/a Facebook

2014 2013

Chart 16. Which technology companies do you expect to be the most influential over the next five years?

Google provides most value to humanity, Facebook the least

96%

62%

56%

55%

51%

36%

Google Apple Microsoft Amazon Samsung

12%

IBM Facebook

Chart 17. Which technology companies do you think will benefit humanity the most/least?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

49

TECHNOLOGY INNOVATION: "NEXT BIG THING" When asked which technology innovations would make it BIG in the next five years, the answers were dominated by Analytics, Cloud, eHealth, Mobile and Wearable Technologies. However, Home Automation, 3D Printing, A.I., Crowdfunding and even Drone Technologies are also expected to grow in importance.

Technologies most likely to make a BIG impact in the next five years

Which technologies do you think will make a big impact over the next five years? When asked which technology startup companies would make it BIG in the next five years, a number of high-profile names — like Uber, Oculus, Twitter, airbnb and Tesla — were mentioned. However, there are also an exciting number of other startups identified, as well as many technology entrepreneurs who predicted “my company” would be the next big thing!

Technology startup companies most likely to make a BIG impact in the next five years

Which technology startup businesses will make a big impact over the next five years?

50

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

13 USA.pdf

TECHNOLOGY INNOVATION: UNITED STATES In one of the most surprising results of the survey this year, only 45 percent of U.S. technology professionals have a positive opinion that their country will improve as a technology innovator in the next 12 months. This compares to far more positive sentiment in Europe (57 percent) and Asia Pacific (67 percent) about future innovation potential.

1

11/3/14

2:22 PM

More than half of technology professionals positive about their region’s innovation future 7%

27%

45%

21%

Get better

Get worse Stay the same Don’t know

Chart 18. How do you think your country’s position as a technology innovator will change in the next five years?

Improve

The U.S. is, by far, identified as the most technologically innovative country by technology professionals from overseas. So we must ask, what is behind this apparent crisis of confidence by U.S. technology professionals in their own country’s future innovation potential?

Global Average

U.S.

Europe

Asia Pacific

51%

45%

57%

67%

Deteriorate

16%

20%

13%

16%

Stay the Same

28%

28%

26%

12%

U.S. voted most innovative country by technology professionals globally

Which country do you think is the most innovative in its use of technology?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

51

17 USA.pdf

TECHNOLOGY INNOVATION: PROJECTS Almost half of U.S. technology professionals (45 percent) are working on Big Data Analytics projects, but only one in five (20 percent) are seeing satisfactory results from their investment.

1

11/3/14

3:21 PM

Success rates in Big Data Analytics projects remain unchanged in past 12 months 22%

25%

22%

20% 11%

Yes, successful projects Yes, but no success No, but plans No, and no plans Don’t know Chart 19. Is Big Data Analytics part of your company’s strategy?

52

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

18 USA.pdf

TECHNOLOGY SECURITY Open Source technologies have been adopted to some extent by 73 percent of U.S. technology professionals.

1

11/3/14

3:33 PM

Those who have adopted Open Source technologies feel more exposed to security threats 10%

13%

14%

Exactly half of U.S. technology professionals feel more exposed to security threats as a result of Open Source adoption; 13 percent feel “significantly more exposed,” while only 24 percent feel less exposed.

37% 26%

Significantly more exposed Somewhat more exposed Same as five years ago Somewhat less exposed Significantly less exposed

Chart 20. Compared to five years ago, how exposed do you think your organization is to security threats due to the greater “open” nature of technology innovation?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

53

20 USA.pdf

TECHNOLOGY PEOPLE: PERSONALITIES If the external perception of U.S. technology professionals is that they are logical, self-reliant and less prone to be extroverted, then this survey confirms that perception to be true. Almost threequarters (71 percent) believe they are highly logic driven, while a majority consider themselves self-reliant and open to change. Only 18 percent would portray their own personality as socially extroverted.

Almost two-thirds (65 percent) of U.S. technology professionals describe themselves as a “geek,” and of those, 89 percent take pride in their “geekiness.”

1

11/10/14

9:42 PM

Technology professionals are more logical and self-reliant, less socially extroverted

21 USA.pdf

1

Logical reasoning

71%

Self-reliant

61%

Open to change

52%

Perfectionist

29%

Social extrovert

18%

11/3/14

24%

4% 1%

32%

5%

36% 46%

10% 22%

28%

37%

4 Very aligned

3 2 1 Not aligned

2% 2% 3%

17%

5:36 PM

Chart 21. How closely does your own personality align to these traits?

Most U.S. technology professionals relate to the “geek” term, and majority of those who do, like it 7%

35%

58%

No Yes, and I like it

Yes, but I don’t like it

Chart 22. Would you describe yourself as a “geek?"

54

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

22 USA.pdf

TECHNOLOGY PEOPLE: DIVERSITY

1

11/14/14

11:14 AM

Large majority of U.S. technology professionals unaware of diversity programs 36%

Almost two-thirds of U.S. technology respondents (64 percent) say they are not aware of a formal diversity program in their organization. This is disappointing but actually represents an improvement, as it is down from the 74 percent of respondents who reported this last year.

64%

Yes

No

Chart 23. Does your organization have any specific diversity and inclusion initiatives focused on bringing more tech women into the business?

When it comes to potential barriers to women progressing in technology careers, there is a vast difference of opinion between male and female respondents. Over half (59 percent) of U.S. women in technology roles believe there is a management bias that favors men, while less than one-quarter of U.S. men (23 percent) agree.

Gender barriers elicit significant differences of opinion between men and women in technology

59% 23%

48% 42%

46% 32%

41% 26%

28% 24%

24% 25%

Management favors men for promotion

No women role models

Culture makes promotion difficult

Men have more access to networking

Organization doesn’t accommodate family commitments

Women less likely to step forward

Female

Male

Chart 24. Which potential barriers to women progressing in their tech careers have you witnessed?

HARVEY NASH TECHNOLOGY SURVEY 2015: DISRUPTORS & DISRUPTED—THE NEW TECH FLUX

55

Harvey Nash USA +1 (973) 646-2100 www.harveynashusa.com

©2014 Harvey Nash plc. All Rights Reserved.