Provide efficient e-commerce website and fulfillment for field sales and contract representatives for their marketing co
HEALTHCARE CLIENT A global Fortune 100 healthcare company.
GOAL Provide efficient e-commerce website and fulfillment for field sales and contract representatives for their marketing collateral.
OPPORTUNITY The field sales and contract representatives of this major healthcare company were not receiving their marketing materials in a timely fashion and were affected by lost orders and slow shipping. This global company needed a partner that could implement an efficient ordering system to deliver their marketing collateral on time.
SOLUTION iD Commerce + Logistics partnered with this Fortune 100 healthcare company to provide their field sales and contract representatives with an efficient ordering and fulfillment system for their marketing collateral.
E-STORE
FULFILLMENT
iD implemented an easy to use website for the sales and contract
iD offered centralized fulfillment services so orders could easily be
representatives of this healthcare company. Representatives could
tracked by the company’s representatives. Orders were sent in real-time
instantly view their current inventory, product descriptions, product
from the website to iD for fulfillment where they were processed and the
images, order materials, and track shipments – all from the website.
corresponding collateral was picked and shipped. These shipments
The application also allowed for branded mini-websites, from which clients
consisted of product samples, bulk shipments, and kits. Orders were
could directly request samples and materials.
shipped in some cases to the representatives and in other cases, directly to their potential clients as well.
RESULTS Reduction in freight costs
> 1,000 shipments delivered per month
Decreased turnaround times
Increased field sales and contract representative productivity
The dedication to service and efficient distribution system has made it possible to maintain an award-winning relationship with this health care company for more than four years.
(630) 694-7200 www.idcomlog.com 80 Internationale Blvd. | Glendale Heights, IL 60139
