How-To Use Your Chamber Site

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Your Chamber site is important because the Business Directory on The. Chamber's website ... promotion or sale? Post a 'H
How-To Use Your Chamber Site I. Overview – “What is a Chamber Site?” II. Logging In III. Using Your Chamber Site IV. Example Sites V. FAQ

I.

Overview What is a Chamber Site?

A Chamber Site is a webpage provided to all levels of membership with the exception of Individual. Your company will be given a webpage on The Chamber’s website (www.thechamber.info) which is viewable by the public and is accessible via the Business Directory. (Example below)

http://www.thechamber.info/list/

I. Overview (continued) Why is my Chamber Site important?

Your Chamber site is important because the Business Directory on The Chamber’s website receives over 10,000 searches every month which are performed by potential customers looking for businesses like yours. The more information you provide on your webpage the more exposure your business will receive! Your Chamber site may also appear in Google searches, as shown below:

II. Logging in How do I get started?

Getting started is easy. Upon joining you will receive an email, with the subject line “Member Area Access for The Chamber,” from Teresa Smith, Administrative Assistant, inviting you to register and create a password. (Example below)

*NOTE: If you submitted a Membership application online, you will have already created your login information and will not receive the email below. If at any time you forget your username/password, contact The Chamber office and it can be resent to you.

This is the email you will receive to create a login to access your Chamber site.

Where do I go to login? To log into your webpage, simply visit The Chamber’s website at www.thechamber.info and click on ‘Member Login’ in the top right corner. (Example below)

What is my username? In most cases, your username is your email address provided to The Chamber. *NOTE: In the case of a forgotten username and/or password, simply click “Forgot your username/password?” to reset it.

III. Using Your Chamber Site Okay, I’m logged in, now what?

Now that you are logged in you have the ability to update your business’ information (i.e. hours, location, keywords), post events, hot deals (promotions), jobs*, pictures* and more. Using your Chamber Site is simple. Follow the picture diagrams below for examples.

Click the green ‘UPDATE’ button to quickly see what information needs to be added or updated on your Chamber site. Aim to make your company profile at least 75% complete.

*Dependent upon your Membership level.

III. Using Your Chamber Site (continued)

Once you click the green ‘UPDATE’ button, you will be able to see which areas need to be updated. They are marked with a ! next to them. Click the ‘update’ link in blue.

Photos and logos are a perk for Investor level Members and above.

III. Using Your Chamber Site (continued) Access MEMBERS-ONLY Resources, such as: Luncheon presentations, slideshows and other Chamber documents.

Access the MEMBERS-ONLY Directory and connect with other Chamber Members directly.

Post your events to The Chamber’s Events Calendar.

Is your business running a promotion or sale? Post a ‘Hot Deal’ to let everyone know! Post job openings, dependent on Membership level.

IV. Examples See below for examples of Chamber Member businesses that are maximizing the use of their Chamber site and attracting potential customers.

Any ‘Hot Deals’ that are created for your business will be visible on your Chamber site for potential customers to view.

Investor level Members and above have the ability to post pictures, videos and job openings to increase exposure and brand awareness.

V.

FAQs I forgot my login information; can you send it to me?

If you forget your login information, please contact The Chamber office Monday through Friday between 9:00 am and 5:00 pm for assistance. Or you can request your username and password on the login page here: www.thechamber.info/login/ by clicking ‘Forgot username/password’?

Can I just email my events/hot deals/job openings and have them posted for me?

Due to the growth of our Membership as well as the volume of requests that we are now receiving daily, we are unable to accommodate these requests in the time frame required. Utilizing this "How-To" guide will enable you to post your events, hot deals and/or job openings as quickly as needed.

I’m having trouble figuring out how to work the site, can you help me? Absolutely! If you’re having difficulties navigating the site and need a one-on-one meeting to go over your Chamber webpage and how to best maximize its use, contact Erica Hernandez ([email protected]) to set-up a 15-20 minute meeting.

I’m logged in but why can’t I edit any information?

If you are having difficulty editing your webpage, your permissions may not be allowing edits. Please contact The Chamber office for assistance.

How can I get my events on the Friday calendars?

To ensure your event is included on the Friday morning Events Calendar you must post your event no later than Thursday at 10:00 am. Simply log into your Chamber webpage and submit your event for approval.

Why are some business’ events listed more than others?

Businesses who sign up for an Investor, Partner, Corporate, Executive, President or CEO Membership level will receive ‘Priority Event Listing’ in The Chamber calendars and newsletters, as stated on The Chamber’s Membership Tier Form and Application.

Why can’t I post job openings, pictures or my logo to my Chamber site? Businesses who sign up for an Investor, Partner, Corporate, Executive, President or CEO Membership level will receive enhanced webpage features which include the ability to post job openings, pictures, company logo and videos. For information on upgrading your Membership, contact Teresa Smith, Administrative Assistant, at 210-619-1950 or [email protected].