Our Impact 2015/2016 .... Watch Digital Champions talk about their best · moments. Tutoring at ... continued to campaign
Hyde Plus and the Hyde Charitable Trust Our Impact 2015/2016
At a Glance We help residents of The Hyde Group to fulfil their potential. This is what we’ve done this year… We’ve provided
1:1 ADVICE and support to
2,950 residents
10,700 residents
benefited from Hyde
1
Plus activity
At a Glance
We have made over
600
Hyde Charitable Trust grant awards to residents and organisations
We’ve helped a total of
257
residents in to work creating
£2.2m in social value*
Our Money and Debt advisers achieved financial gains to residents of
£1.7m
*Based on the HACT social value calculator 2
Preventing Tenancy Failure Each failed tenancy costs The Hyde Group around £10,000, and has a huge social impact on affected households. Young tenants and new tenants are the most vulnerable to tenancy failure.
We helped
1,437
residents improve their financial situation
£1.2m
in financial gains to the business as a result of our money and debt advice
We generated
£1.7m
in financial gains to our residents as a result of our money and debt advice (average £1,260 per person) 3
Hyde Plus works in multiple ways to help residents retain their tenancies and increase their financial capability – improving life chances for tenants and their families, and reducing costs to the business. The Debt and Money Team provided money and debt advice to 1,350 residents struggling to pay their rent, generating £1.7m in financial gains to residents, and £1.2m to Hyde.
Hyde Plus led a consortium of housing associations conducting research into the causes of tenancy failure, followed by some pioneering work exploring the use of nudge principles to tackle the problem. The subsequent ‘Better Money Behaviours toolkit’ is available to the whole sector. Better Money Behaviours toolkit Funded by the Money Advice Trust and The Hyde Charitable Trust, the BE Secure project is piloting the provision of money advice, with nudge techniques, at an early stage of the tenancy to prevent problems later on.
Preventing Tenancy Failure The Money House Our award-winning project The Money House (TMH) uses a real flat to improve the financial management skills of young adults. Based in South East London, this Big Lottery project simulates a real world setting to improve the financial confidence and literacy of prospective young tenants through a week of interactive training on topics such as debt management and budgeting. TMH ‘Graduates’ are 3 times less likely to be in arrears than those not attending. Watch more about The Money House
340
young tenants graduated from The Money House with 98% of them reporting they feel more financially confident.
100%
of tenants who have completed The Money House five-day course, and moved in to a home, sustain their tenancies.
The things I learnt at The Money House should be taught at school so that young people know what it’s like to move into their own place
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Pathways to Employment
770
residents were provided with advice and support to help them progress into work
257
residents secured jobs or apprenticeships after receiving our employment support
327
people improved their skills, confidence and employment prospects by taking up training and work placements
Hyde Plus Jobs and Training team works with residents to develop skills and find the right job....and it works. 1/3 of residents who use our Jobs and Training service go on to get a job. In addition to our advisory service, we organised work placements so that residents gain valuable experience and confidence. 76 residents completed work placements with our supply chain partners and across Hyde departments, including Resident Services, Property Services, Estate Services, Development, ICT and Hyde Plus.
Setting up your own business continues to be a popular alternative to other employment options. This year we supported 33 residents to set up their own business.
When I discovered Hyde Plus, they provided practical and genuine assistance. I am now in secure, paid work, and feel great about being able to support myself.
We created
£2.2m
in social valu e by suppor ti ng our residents into jobs*
*Based on the HACT social value calculator 5
With our supply chain partners we delivered essential training sessions to ensure that people not only get a job, but a quality job. 256 residents took up training over the year.
Sergio started his London based high-rope access business with Hyde Plus support.
Having the harness is a huge step towards my goal, which is not only to find work for myself but to employ other people. I am talking to both Hyde and a local council about doing work for them and employing some of their residents. It will take time and effort but that is my plan. 6
Creating Successful Places A spotlight on Brent shows how we are transforming communities. The focus of our work is the young and the elderly – those most affected by London’s social challenges. The Hyde Group owns and manages 1,700 properties of mixed tenure in Brent and continues to build new homes in the borough. Alongside the exciting growth and development of the built environment Hyde is investing in social transformation to create great places where people can thrive.
Positive social impact through sport In partnership with the Jason Roberts Foundation (JRF) we have secured significant funding from Sport England and John Lyons Charity. This 3 year project is enabling us to work on and off the pitch with young people to increase training, education and employment. Watch more about how we’re making a difference in Stonebridge with Jason Roberts Foundation
Jason Roberts with young women from the programme
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Creating Successful Places Young people taking the lead We have established a team of Brent Young Advisors. This team of 15-24 year olds are trained as consultants to ensure that young people have a voice in shaping policy and services for young people – in Brent and beyond.
A ground-breaking new model of Young People’s Foundations Hyde Plus is a founding and active member of the recently created Young Brent Foundation, established with core funding from the John Lyons and City Bridge Trusts. This pioneering model will ensure the continuation of important projects and activities for young people in Brent.
Brent Young Advisors Launch
Hidden Stonebridge: combatting social isolation Artist Julie Howell worked on our Stonebridge Estate to explore issues of loneliness and isolation amongst older residents. Hyde’s Hillside Hub at Stonebridge was transformed by a light and photographic installation highlighting the stories of residents who live there. The project reminds visitors and passers-by that behind the closed doors of the estate there are people with fascinating, rich and varied lives.
Hidden Stonebridge
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Getting Online
80%
Hyde Plus supports residents to get online through home-based tutoring, community-based volunteers and kit and connectivity partnerships.
422
Through our Getting Online programme 422 residents and hundreds more community members increased their digital skills and use of the internet this year. An independent evaluation showed that 80% of learners remained online after training.
of home learners remained regular internet users after training
residents received 1-2-1 training to use the internet
Read the Citizens Online evaluation
Digital Champions We recruited and trained an additional 25 volunteer Digital Champions who ran weekly computer sessions at our community centres. These sessions had 1889 visits over the year, whilst free wifi was accessed by more than 1500 individual users. Digital Champions and tutors also ran sessions for older residents in 20 Hyde sheltered schemes. Watch Digital Champions talk about their best moments
We had more than
1,800 visits
to our weekly local ‘digital drop-ins’ 9
Tutoring at home We provided six hours of home-based tutoring for 173 Hyde residents, reaching those unable to access community based support.
Internet access As part of the Connected Housing Initiative, we continued to campaign for more affordable internet access. We promoted our partnership with hardware partner Happus – 146 residents purchased or received a refurbished laptop or affordable broadband. Through an exciting new partnership with Three Mobile’s Corporate Responsibility team we provided 25 residents with recycled smartphones.
Some of our Getting Online learners in Kings Lynn
It’s been a complete life changer - definitely. I don’t get bored any more. I don’t get lonely. I had problems with my memory and using the internet has brought things back! 10
The Hyde Charitable Trust
480
individual grant awards made to support resident goals
84
community grants were awarded
Individual Grants Programme
Navi Scholarship Fund
In response to the challenges people living in social housing face, The Hyde Charitable Trust’s Individual Grants Programme provides grants for young residents, residents looking to improve their employment prospects, and those who are experiencing financial crisis.
Flexible funding for recognised courses and qualifications supporting residents for whom funding is a barrier to developing their careers.
A recent evaluation of the funds showed that these small grants are vitally important for residents, especially in times of ill-health or financial hardship. Read more about the Individual Grants Programme
Do More! Grants for Young People Grants of up to £200 to fund educational, cultural or sports activities that build skills and confidence.
Jobs and Training Bursary
5,700
people benefited from HCT funded community projects
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Grants of up to £200 enabling people to progress career goals and move into employment.
Home Essentials Grants Grants of up to £300 for essential items to help those experiencing financial hardship.
Community Grants Programme Investing in communities, through the Hyde Charitable Trust’s Community Grants Programme, ensures that activities are delivered in response to local need. Our work in communities means that local residents and groups are leading and engaged in community activities and, as a result, Hyde neighbourhoods are better served and more cohesive. This year The Hyde Charitable Trust has invested £64,800 through community grants.
The Hyde Charitable Trust The Innovation Grants Programme supports research and new ideas to increase the understanding, effectiveness and range of activities dedicated to solving the changing needs of social housing residents. Some of the projects funded this year are: Better Money Behaviours Toolkit
BE Secure Project
The next generation of money and debt advice, this is a guide based on the ‘nudge’ principles of behavioural economics – jointly developed and funded by The London Housing Financial Inclusion Group.
Jointly funded with the Money Advice Trust, this pilot project integrates behavioural economics ‘nudge’ principles in Money and Debt Advice conversations to increase tenants’ engagement with the support process.
Understanding Tenancy Failure
Getting Online 1-2-1 Home Tutoring
With four other leading housing associations, we commissioned a report to understand the root causes of why some people fail in their tenancies. Researchers from Sheffield Hallam University found that insecure and casual employment, and surviving on a low income were causal factors in the majority of cases.
This targeted service has provided vital training to 173 vulnerable residents so that they are better able to use the internet, connect with others, explore personal interests and transact online.
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Young resident, Samantha, took part in the 2015 BMX World Championships in Belgium thanks to funding from a Do More! Grant for young people.
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Other Highlights Our successes include assisting in the development of a unified strategy to help bring a brighter future for London’s young people, as well as requests to share our social investment expertise at numerous conferences and events.
Leading and Influencing The Hyde Plus team spoke to varied audiences of housing and money and debt professionals, leading discussions on innovative service models to prevent tenancy failure, and introducing the BE Secure project and Better Money Behaviours toolkit.
Hyde Plus hosted a roundtable discussion on Housing Challenges Relating to an Aging Population. Delegates discussed innovative solutions and identified those which would benefit from joint exploration with European partners and funding.
The Money House team led a workshop at the National Homeless Conference showcasing how this nationally recognised project helps young residents maintain their tenancies. The London Youth Housing event also benefited from the team’s experiences.
Award-winning
Our Employment specialists shared successes and learning from the Build-it project at a London youth event, and contributed to an Employment Related Services Association ‘Get to Grips’ Seminar.
Money and Debt Team of the Year 2016
We are pleased to be an active partner of the Vision for Young Londoners, a cross-sector alliance of more than 50 organisations which puts forward a common approach for organisations working with young people to ensure all are able to make the most of the city.
The Hyde Plus’ Money and Debt Advice team have been crowned Debt Team of the Year at the Institute of Money Advisers awards 2016. The Money House project was named national winner in the Best Financial Capability category at the Institute of Money Adviser awards 2016. The Money House was named a national finalist at the Adult Learners’ Week Awards.
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Other Highlights Young Londoners face challenges in almost every aspect of their lives. Hyde Plus has developed partnerships and secured funding for exciting projects to promote opportunities in the workplace.
Creative Youth
Stockwell Community Centre Fund
With Ovalhouse Theatre we secured £128,000 Arts Council funding for a ground-breaking three-year Creative Youth project in Lambeth. The project will ensure our young residents are skilled and ready to take advantage of opportunities in London’s expanding creative industries sector.
Following a donation from local supporter Joanna Lumley, we set up a new Stockwell Community Centre Fund that will provide more activities for local residents. The first funded project, providing music production and radio skills for young people, will launch in 2016.
Build-it
6,400
ple young peo om our fr d benefite elopment Youth Dev this year ac tivities
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We have continued this partnership project with award-winning social enterprise Build-it and Hyde Property Services. The project provides residents with training in painting and decorating, and accredited qualifications, and has transformed properties in south London.
The Year Ahead The Challenge
Our Response
In light of the housing sector’s changing external environment we have reviewed our priorities within Hyde Plus and redesigned our programmes and business structure. This allows us to focus on people and places with greatest need (and presenting most risk) and to maximise our impact and profile.
Hyde Plus will, in the coming year, establish new streamlined and targeted ways of working with people and places most in need. We will work in three core areas: 1
Successful Tenancies Programme Building on the successes of the debt and money advice service, and of Lotteryfunded The Money House, this pioneering programme will reduce the chances of tenancy failure among Hyde’s higher risk residents. It will also reduce costs to the business and protect the most vulnerable.
2
Successful Places Programme This programme will deliver targeted partnership-based initiatives that benefit Hyde’s higher risk and high-need communities. It will focus mainly on those resident groups that are most disadvantaged, and can present challenges for Hyde – the younger and the older.
3
Business Development and Fundraising Hyde Plus will focus its more limited resources towards income generation, in order to grow core programmes and develop new ones. We will do this by working with our staff, contractors, partners, supply chain and others.
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Thank you from Hyde Plus At Hyde Plus we could not have managed to do everything on our own and would like to take this opportunity to thank our many funders and supporters We worked with A2Dominion
City of London Academy, Islington
Jason Roberts Foundation
Ovalhouse Theatre
The Purple Bus
Abundance Arts
John Lyon’s Charity
Partnership for Young London
Three Mobile
Active Communities Network
Community Development Foundation
Keepmoat
Peabody
Adventure Unlimited
Cospa
Lakehouse
Prince’s Trust
University of Chichester Students Union
Affinity Sutton
Crisis Brent (formerly Lift)
Lambeth Working
Prospex
Viridian Housing
Albion In The Community
Digital Unite
L&Q Foundation
QPR in the Community Trust
Waitrose
AM2PM
Durkan
LDN Group
Royal Borough of Greenwich
Wandle
Amicus Horizon
Elevating Success
Lighthouse
Rio Ferdinand Foundation
West Sussex County Council
A New Direction
Employment Related Services Association
London Borough of Brent
Salmon Youth Centre
Westminster Kingsway College
London Borough of Lewisham
Shared Assets
Women Like Us
London Community Foundation
Sheffield Hallam University
Your Housing Group
London Youth
SHM Foundation
Youth in Motion
London & Quadrant
Southampton City Council
Youth Options
Mears
Southern Housing Group
Young People Matter
Metropolitan
St Michael’s Church
YU Sport
Midhurst Rother College
Street Games
Momentum
Student@Home
Money Advice Trust Morley College
Sussex Police and Crime Commission
Net-a-Porter
T Brown
NewlonFusion
Tangmere Youth Club
Oasis
Tarner Community Project
Osborne
Terriers
Old Oak and Park Royal Development Corporation
The Berkeley Foundation
Association of Charitable Foundations
Enterprise Cube
Barclays Digital Eagles
Enterprise Unltd
Behaviour Change
Ernst and Young Foundation
Behaviourial Insights Team
Fairtrain
BIG Lottery
Family Mosaic
Bolnore Village Community Partnership
Game Changers
Brent Council
Glasshouse
Brighton and Hove Council
Greenpower Education Trust
Capita Education Resourcing
HACT
Catalyst
Happus
Catch 22
Haynes Mechanix
Charities Aid Foundation
Hexagon Housing
Chichester Area Sports Initiative
Hyperoptic
Circle Housing
InUnity
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Genesis Housing
The Arsenal Foundation
Thank you from The Hyde Charitable Trust
Jonathan Prichard
London to Paris Cycle Challenge Event
Chair of The Hyde Charitable Trust
Hyde staff, and staff from Hyde’s supply chain, have volunteered their time – and energies – to raise funds for The Hyde Charitable Trust. Other supporters have made generous donations too. Our grateful thanks to all.
The Hyde Group’s inaugural Cycle Challenge Event raised more than £50,000.
The Hyde Park Half Marathon Runners Dan Benson, Rajiv Saujani, Shivani Patel, Trevor Heavens, Becca Ryan, Tim Tarrant, Kevin Lynch, Stuart Hamill, Louise Hulse, Natalie Spearman, Stacey Metcalfe, Sam Welstead, Terence O’Connor, Shaun Nawaz, Charlie Barnes, Dan Cummings, Jody Clark.
Other Supporters Joanna Lumley, Oakley Property, Currell Group, Swale Heating 18
Hyde Plus is The Hyde Group’s social investment team working with residents, communities and other like-minded organisations to make a lasting difference. The Hyde Charitable Trust (HCT) is part of The Hyde Group and is a separately registered charity whose trustees comprise both residents and independent members. Its annual investment returns are awarded as grants.
The Hyde Group Head Office 30 Park Street London SE1 9EQ 020 3207 2600 Web: hyde-housing.co.uk Twitter (residents): @MyHydeHome Twitter (corporate): @HydeHousing
The Hyde Charitable Trust is a part of The Hyde Group. Registered office 30 Park Street, London, SE1 9EQ. Registered Charity No 2898888.
Hyde Plus 0800 030 4424 Email:
[email protected] 