IATA - Foundation In Travel & Tourism Diploma - Petra Institute

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Dec 1, 2016 - The Role of The Travel Industry Professional & Tourism Business. • Business ... Fundamentals In Air
IATA - Foundation In Travel & Tourism Diploma

Course Description Highlights IATA Examination Schedule 2016 - 2017

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IATA - Foundation In Travel & Tourism Diploma Course Description Highlights The Travel & Tourism Industry & The Travel Professionals: • • • • • • • • •

The Role of The Travel Industry Professional & Tourism Business Business Activities That Generate income The 5 A’s Essential To A Successful Destination Business Requirements & Commercial Skills Types of Employment In The Travel & Tourism industry Characteristics, Attributes & Skills Major International Travel & Tourism Organizations Regional & National Travel &Tourism Organizations Responsible Travel & Tourism

Geography In Travel Planning • • • • • • •

Marketing & Selling Travel With Geography Understanding & Reading Maps] Three-Letter City Codes Planning Travel Itineraries World Time Zones & Elapsed Travel Times Local Currencies Around The Worlds Modes of Transport Around The World

Travel Facilities • • • • • •

Travel Documents Healthy & Preventative Measures For Travelers Taxes, Customs & Currencies Travel Insurance Auxiliary Services & Information Supplied By Travel Agents The Travel Information Manual (TIM)

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IATA - Foundation In Travel & Tourism Diploma Air Transport Essentials • • • • • •

Industry, Codes, Terminology & Definitions Flight Schedules Airline Products & Services Important To Passengers The Airport & The Flight Ancillary Services & Baggage Allowance International Air Transportation Regulations

Land Transport: Introduction to Rail Products • • • • • •

Rail Products Around The World The Timetable The Train Journey The Timetable Revisited Using The Internet Special Terms For Tourists

Land Transport: Car & Camper • • • •

The Car Rental Industry The Car Rental Procedures Hints For Your Clients Route Camper Van Rentals

Hotel Products & Services • • • • • • •

Know Your Market Hotel Products The Language of Accommodation Sources of Hotel Payment Hotel Room Rates Hotel Reservations & Payments Hotel Terms & Conditions

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IATA - Foundation In Travel & Tourism Diploma Water Transport • • • • • •

History & Types of Maritime Services Cruising: A Growth Industry Cruises Structure of Cruises Industry Cruise Product Features Cruise Products Benefits

Serving The Travel Customers • • • • • •

Customer Service In The Travel industry Communicating With Customers Customer Service & Technology Winning Customer Loyalty Handling Difficult Customers Coping With Work Stress

Fundamentals In Air Fares & Ticketing • • • • • • • • • • • • • • •

Passenger Air Tariff (PAT) IATA Geography & Global Indicators The Journey Fare Selection Currency Rules Specified Routings OW Through Fare Construction Round Trip & Circle Trip Fare Construction Ticketing Credit Cards Taxes, Fees & Charges Children & Infant Passengers Special or Promotion Fares Consolidator & Net Fares Billing & Settlement Plan (BSP)

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IATA - Foundation In Travel & Tourism Diploma Tour Packages • • • •

Types of Tours & Tour Components Tour Brochures & Price Quotations Reservation & Counting Procedures Tour Booking Conditions & Limitation of Liability

Amadeus Basic Course Which Includes: Operate in The Amadeus Selling Platform Environment / Introduction To All Smart Tabs (Hotel, Car, Customer Profiles)/ Display / General Information In The Amadeus Information System/ Display Airline Availability, Schedules & Timetables / Book, Waitlist and Cancel Airline Reservation / Construct A Passenger A Name Record / Retrieve & Modify Passenger Name Record Information / Issue itineraries / Amadeus Online Tools (Checkmytrip & E-Power)

Job Enhancement For Better Employment Course Which Include: Advanced Writing Skills/ Business Etiquette/ Customer Services/ Getting Along In Work Place/ Preparing Your CV/ Preparing For Job Interview Techniques/ PC Knowledge/ Using Applications & Programs

Recommendations With Contracted Travel Agents In Jordan & The Region For Employment

End OF Diploma Certifications & Accreditations • IATA Diploma ( Subjected To Passing Exam At IATA Jordan Regional Office & Payment Of Examination Fee) • Jordan Ministry of Labour • Amadeus Global Distribution System (G.D.S) • Petra Travel & Tourism Institute

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IATA - Foundation In Travel & Tourism Diploma Pre-requisite: • Secondary / High School Leaving Certificate / Diploma • Basic Math Skills • Good English Language Skills

Course Duration: • 3 Months / 3 Days A Week / 3 Hours Per Day Including 1 Break

Course Delivery Methodology: • Class Room With Educator Lead Education & Training

Important Note • Above IATA – Foundation in Travel & Tourism Diploma Entitle Students & Trainees to Advanced Their Academic & Training for Future IATA Courses & Diplomas

Course Language • English & Arabic

Course Examination Language • English

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IATA Examination Schedule 2016 – 2017 / Jordan

September 2016 December 2016 March 2017 June 2017 September 2017 December 2017

Course Name IATA – Foundation in Travel & Tourism Diploma

Exam Session

Version 1 - Nov. / 2016

Location

Course Exam Enrolment Registration Exam Week Deadline Deadline

Results

Jordan

May 31 - 2016 Jul 14 - 2016

Sep 1 Sep 8

Oct 13 - 2016

Jordan

Sep 15 - 2016 Oct 13 - 2016

Dec 1 Dec 8

Jan 19 - 2016

Jordan

Dec 1 - 2016

Mar 1 Mar 8

Apr 13 - 2017

Jordan

Feb 28 - 2017 Apr 13 - 2017

Jun 1 Jun 8

Jul 13 - 2017

Jordan

May 31 - 2017 Jul 13 - 2017

Sep 1 Sep 8

Oct 12 - 2017

Dec 1 Dec 8

Jan 18 - 2018

Jan 5 - 2017

Jordan

Sep 15 - 2017 Oct 12 - 2017

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