IBM Holiday Benchmark Cyber Monday Infographic_11_27

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Department Stores. Home Goods. Shopping Peaked at. AM. EST. iPhone ... Galaxy. 2%. iPad. 4.3%. Other. Cyber Monday. IBM
IBM Benchmark:

Cyber Monday Follow the Smarter Commerce trends as they unfold at #SmarterShopping and #SmarterCommerce

Online Spending Cyber Monday Online Sales

increased

30.3% over 2011

$185.12

Shopping Peaked at

AM

average order value was

EST

$185.12

Retail Categories Department Stores

Apparel

Home Goods

sales were up

sales were up

sales were up

over 2011

over 2011

over 2011

43.1% 25.3% 26.8% Mobile Commerce

12.9%

41.9%

58.1%

Sales on mobile devices accounted for 12.9% of all online sales

Mobile traffic of phones vs. tablets

Mobile Breakdown iPhone

iPad

6.9%

7.1%

Kindle

2.6%

Mobile Devices

iPad

90.5%

Tablet Devices

Other

4.3% Android

4.5%

Galaxy

2%

Nook

.6%

The IBM Digital Analytics Benchmark provides insights about consumer shopping trends across a wide variety of channels, including online, social media and mobile devices. Join the conversation on Twitter at #smartershopping and #smartercommerce.   For more information on IBM Smarter Commerce, please visit www.ibm.com/smarterplanet/us/en/smarter_commerce/overview/index.html