Aug 28, 2017 - While the branches our closed, we will continue to process ACH and Share Drafts. When branch ... Free Ext
***IMPORTANT NOTICE*** BRANCH SERVICES SUSPENDED Monday, August 28, 2017 10:30am Due to continued concerns over inclement weather and the unprecedented flooding throughout the Houston area, Texas Bay branches will continue to be closed through Tuesday, August 29, 2017. ALL BRANCHES WILL BE CLOSED TODAY AND TUESDAY, AUGUST 29, 2017. Many of our members, Texas Bay employees, and their families have been impacted by the weather events. We understand this is an inconvenience and appreciate your patience. As soon as we can, branches will reopen to serve your needs. While the branches our closed, we will continue to process ACH and Share Drafts. When branch services return, we will offer emergency loan services to help members impacted by the floods (credit criteria applies):
Free Extensions on Consumer Loans (excluding mortgages, home equities, and credit cards) Flexible Terms on New Consumer Loans to Meet Specific Needs
Credit & debit cards remain available and cash access is available at all Texas Bay ATM locations and through the All Point ATM Network as long as there are no communication outages. Click here for phone numbers to after-hours card services. Texas Bay has backup generators for continued access to your accounts remotely. However, access to the following systems may not be available during storms due to communication outages not controlled by Texas Bay:
Online Banking Mobile Banking
Audio Response Shared Branches
Texas Bay has been there for you before and will be there for you now! Our team will continue to monitor weather reports and conditions. Please monitor our website, Facebook, or Twitter pages for updates on branch reopening/closures and service outages. Be safe! Texas Bay Credit Union
