Insurance Brokers - Best's Review

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Leading Brokers

Agent/Broker

Top Global Best’s Review’s

Insurance Brokers

D

espite the downturn in the economy in 2008, the multibillion dollar global insurance brokerage business held steady, for the most part, in terms of brokerage revenues. As Best’s Review presents its fourth annual ranking of the major players in this marketplace, there is a differ58

Best’s Review • July 2009

ence: Figures are based on 2008 brokerage revenue from the placement of primary insurance business only, using data provided by the companies. Reinsurance, wholesale business, managing general agent and other business revenues not directly related to the placement of primary insurance business

were excluded. Previously, the ranking was not as tightly defined. This has led to some changes in the Top 20, as some companies’ positions changed and others dropped off the Top 20. Beyond the economic crisis, 2008 was a year of mergers and acquisitions for brokers. Aon merged with

Top Global Brokers Ranked by 2008 Brokerage Revenue Ranking Broker

Benfield, Willis acquired H i l b R o g a l & H o bb s and Gallagher made 37 acquisitions. These deals, along with some continued organic growth, also altered the brokerage landscape. Looking ahead this year, many brokers plan to hone their strategies while competing in a challenging economic environment.

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Brokerage Revenues 2008

Aon Corp.

$6.2 billion

Marsh Inc.

$4.5 billion

Willis Group Holdings Ltd.*



Arthur J. Gallagher & Co.

$950 million

Jardine Lloyd Thompson Group plc

$853 million

Brown & Brown Inc.

$834.1 million

BB&T Insurance Services Inc.

$730.2 million

Lockton Companies Inc.

$726 million

Hub International Ltd.

$691 million

USI Holdings Corp.

$636 million

Alliant Insurance Services Inc. $277.5 million The Leavitt Group

$169 million

CBIZ Benefits & Insurance Services

$135.6 million

Keenan & Associates

$123 million

Bollinger Inc.

$103.3 million

Mesirow Financial

$90 million

The NIA Group LLC

$69.1 million

Barney & Barney LLC

$63 million

Woodruff-Sawyer & Co.

$61.4 million

Integro Insurance Brokers

$60.7 million

Note: Figures are based on 2008 brokerage revenue from the placement of primary insurance business. * Willis declined to subtract reinsurance brokerage revenue. Best’s Review • July 2009

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1. Aon Corp. Brokerage Revenues Total Revenues 2008: $6.2 billion 2008: $7.6 billion 2007: $6.0 billion 2007: $7.4 billion Top Executive: Greg Case, President and Chief Executive Officer 200 East Randolph St., Chicago, IL 60601 Phone: 312-381-1000 www.aon.com Greg Trading symbol: AOC Case Ownership: Public Top Lines: Risk brokerage, reinsurance brokerage and human capital consulting. Developments in 2008: Acquisition of Aon Benfield, divestiture of underwriting businesses. Strategy for 2009 & 2010: Focusing on providing value to clients; building teams of unmatched talent; and achieving operational excellence.

2. Marsh & McLennan Cos. Brokerage Revenues Total Revenues 2008: $4.5 billion 2008: $11.6 billion 2007: $4.4 billion 2007: $11.2 billion Top Executive: Brian Duperreault, President and Chief Executive Officer 1166 Avenue of the Americas, New York, NY 10036 Phone: 212-345-5000 Fax: 212-345-4808 Brian www.mmc.com Duperreault Trading symbol: MMC Top Lines: Commercial insurance. Developments in 2008: Brian Duperreault appointed chief executive officer of Marsh & McLennan Cos. Marsh Inc. was returned to profitability. A new management team at Guy Carpenter led by Peter Zaffino restructured business resulting in performance turnaround and maintained profitability. Ben Allen was promoted to CEO of Kroll and the company’s U.S. and U.K. restructuring businesses were sold to their senior executives. Strategy for 2009 & 2010: To utilize the expertise of talent and global reach to protect and enhance the value of clients while continuing the transformation of businesses, ensuring profitable growth.

3. Willis Group Holdings Ltd.

Brokerage Revenues Total Revenues 2008: $2.75 billion* 2008: $2.83 billion 2007: $2.46 billion 2007: $2.58 billion Top Executive: Joseph J. Plumeri, Chairman and Chief Executive Officer The Willis Building, 51 Lime St., London, EC3M 7DQ United Kingdom Phone: (44-20) 3124-6000 Joseph J. www.willis.com Plumeri Trading symbol: WSH Top Lines: Commercial; reinsurance; construction; aerospace; energy; marine; financial and executive risks; employee benefits; health care; niche; environmental. Developments in 2008: Acquired Hilb Rogal & Hobbs. The 60

Best’s Review • July 2009

combination expanded Willis’ North American presence to more than 200 locations; more than doubled its North American employee benefits business; strengthened key practice areas such as personal lines, real estate, health care, environmental, construction, complex property and executive risk; strengthened Willis’ leadership as a middle-market broker and reinforced its large account presence; further expanded its specialty expertise and complemented its substantial presence in the London market. In addition, as part of its wholesale strategy, Willis formed Faber & Dumas, a new third-party wholesale broker that includes Glencairn, a multiline specialist broker, and such specialty practices as Fine Art, Jewelry & Specie; Special Contingency Risks, which deals with kidnap and ransom insurance, and Hughes-Gibb, a bloodstock broker. Strategy for 2009 & 2010: Focus on top-line growth by optimizing new business development and pipeline management, cross-selling capabilities, developing new products, and expanding the Willis Client Advocate service model. Continue to execute against the “Shaping Our Future” strategy for profitable growth, the integration of HRH and the ongoing expense review to right-size Willis for the current environment. * Willis declined to subtract reinsurance brokerage revenue. Willis reported $606 million in reinsurance revenue for 2007.

4. Arthur J. Gallagher & Co. Brokerage Revenues Total Revenues 2008: $950 million 2008: $1.64 billion 2007: $891 million 2007: $1.62 billion Top Executive: J. Patrick Gallagher Jr., Chairman, President and Chief Executive Officer The Gallagher Centre/Two Pierce Place, Itasca, IL 60143-3141 Phone: 630-773-3800 Fax: 630-285-4000 J. Patrick Gallagher Jr. www.ajg.com Trading symbol: AJG Ownership: Public Top Lines: Retail commercial P/C; employee benefits; wholesale insurance brokerage; risk management; claims management. Developments in 2008: Gallagher announced 37 acquisitions in 2008 with annualized revenues of some $165.6 million. Gallagher completed the sale of its global reinsurance operations in the first quarter. In the third quarter, Gallagher abandoned efforts to sell its small Irish wholesale brokerage operations and ceased those operations; as a result, the revenues and expenses of these operations have been reclassified from continuing operations to discontinued operations for all periods presented. Additionally, Norman L. Rosenthal was appointed to the board of directors on Jan. 24 after Gary P. Coughlan retired from the board effective at Gallagher’s 2008 annual shareholders meeting. Major developments in 1Q 2009: Gallagher entered into a definitive agreement on Jan. 21 to acquire all of the policy renewal rights from Liberty Mutual’s middle-market commercial P/C brokers located in their Midwest and Southeast regions; the company expects to hire about 75 Liberty Mutual producers in these regions. Gallagher also is acquiring substantially all of the policy renewal rights and hiring the national producer group from Wausau Signature Agency, Liberty Mutual’s commercial P/C and employee benefits insurance agency, headquartered in Wausau, Wis.; it is expected that the combined transaction will add approximately 120 new insurance sales professionals to Gallagher’s retail commercial P/C brokerage operation. The definitive agreement includes an initial payment of approximately $44 million in cash and Gallagher’s common stock and additional payments in cash or Gallagher’s

Leading Brokers

Agent/Broker common stock (at Gallagher’s election) that are based on revenues generated in the two-year period beginning 12 months after closing. The maximum potential amount of the additional payments is $120 million. The agreement was subject to customary closing conditions and closed on Feb. 27. Strategy for 2009 & 2010: Arthur J. Gallagher & Co. is focused on target revenue and EBITDA growth of 15%/year. Gallagher’s Retail Insurance Brokerage Operations (P/C and benefits) anticipates its greatest revenue growth over the next year will continue to come from its niche/practice groups and middle-market accounts; cross-selling other brokerage products to existing customers; developing and managing alternative market mechanisms such as captives, renta-captives, deductible plans and self-insurance; and through mergers and acquisitions. Gallagher’s Wholesale Insurance Brokerage Operations anticipates growth by increasing the number of broker-clients, developing new managing general agency and underwriter programs and through mergers and acquisitions. Gallagher’s Risk Management Segment (P/C Third-Party Administrator) expects its most significant growth prospects will come from Fortune 1000 companies, larger middle-market companies, captives, program business and the outsourcing of insurance company claims departments.

5. Jardine Lloyd Thompson Group plc Brokerage Revenues Total Revenues 2008: $853 million 2008: $853 million 2007: $753 million 2007: $753 million Top Executive: Dominic Burke, Group Chief Executive Officer 6 Crutched Friars, London, EC3N 2PH United Kingdom Phone: (44-20) 7528-4444 Dominic Burke Fax: (44-20) 7528-4185 www.jltgroup.com Trading symbol: JLT Ownership: Jardine Lloyd Thompson Group plc—a publicly traded company on the London Stock Exchange Top Lines: Risk management; insurance/reinsurance brokerage; employee benefits administration; consultancy. Developments in 2008: JLT achieved strong growth in 2008 across all of its businesses, driven by organic growth and enhanced by both favorable currency movements and the impact of acquisitions. The work undertaken in 2006 and 2007 in changing the strategy, structure and culture of the group enabled good progress. The acquisition of Harman Wicks & Swayne into JLT’s reinsurance business in June 2008 supported the continued progress of JLT Re and Lloyd & Partners had a stand-out performance during the year. Strategy for 2009 & 2010: JLT’s medium-term strategic goals are to continue to build a balanced and mutually reinforcing business using bolt-on acquisitions to enhance the composition of the group; to offer global representation, capacity and placing power through an international network, with retail operations that support specialty strengths; to continue working with U.S. independent brokers to provide leading risk transfer services to U.S. corporates and to underpin these goals with high quality, efficient operational processes. The group’s investment initiatives, the ICAP JLT joint venture, JLT Online and Thistle Underwriters are progressing well. The group is facing a challenging economic environment across the world but remains well placed to make further progress in 2009.

6. Brown & Brown Inc. Brokerage Revenues Total Revenues 2008: $834.1 million 2008: $977.5 million 2007: $784.2 million 2007: $959.7 million Top Executive: J. Hyatt Brown, Chairman 220 South Ridgewood Ave., Daytona Beach, FL 32114 Phone: 386-252-9601 Fax: 386-239-5705 www.bbinsurance.com Trading symbol: BRO J. Hyatt Ownership: Public Brown Top Lines: Middle market property/casualty. Developments in 2008: Positive top line growth. Strategy for 2009 & 2010: Sell more insurance.

7. BB&T Insurance Services Inc. Brokerage Revenues Total Revenues 2008: $730.2 million 2008: $1.03 billion 2007: $631.5 million 2007: $974.5 million Top Executive: H. Wade Reece, Chairman and Chief Executive Officer 3605 Glenwood Ave., Raleigh, NC 27612 Phone: 919-716-9777 www.bbt.com Trading symbol: BBT Ownership: Corporation H. Wade Reece Top Lines: Commercial property/casualty; employee benefits; personal lines. Developments in 2008: Client retention and organic growth; concentrated on finding more cost efficient operating models. Strategy for 2009 & 2010: Continued emphasis on organic growth and client retention while concentrating on more cost efficient operating models.

8. Lockton Companies Inc.

Brokerage Revenues Total Revenues 2008: $726 million 2008: $786.8 million 2007: $686.4 million 2007: $742.2 million Top Executive: David Lockton, Chairman 444 West 47th St., Suite 900, Kansas City, MO 64112-1906 Phone: 816-960-9000 www.lockton.com David Lockton Ownership: Private Top Lines: Commercial property/casualty; executive risks; employee benefits; affinity; surety; retirement services Developments in 2008: Maintained high client retention; expanded client services in risk finance; launched Seurat Health Risk Management services; named Company of the Year in U.K.; rated highest for client service among AIRMIC Risk Managers; Best Place to Work in New York City, Denver, Kansas City, Chicago and St. Louis; expanded to Middle East with Dubai office; licensed in China and opened Shanghai office. Strategy for 2009 & 2010: Deliver on “We Live Service!” strategy; support clients through economic turmoil and recovery; continue to expand capabilities in executive risks; core commercial property/casualty services; enhance retirement services. Best’s Review • July 2009

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9. Hub International Ltd. Brokerage Revenues Total Revenues 2008: $691 million 2008: $757.5 million 2007: $589 million 2007: $651 million Top Executive: Martin P. Hughes, Chairman and Chief Executive Officer 55 East Jackson Blvd., Chicago, IL 60604 Phone: 877-402-6601 www.hubinternational.com Ownership: Private Martin P. Top Lines: Commercial lines; personal lines; Hughes employee benefits. Developments in 2008: Hub International completed a total of 16 acquisitions in 2008 throughout the U.S. and Canada, including Scheer’s (Illinois) and HKMB (Toronto). Strategy for 2009 & 2010: Sustain growth through continued development of sales culture, increased emphasis on enhancing the customer experience, organic growth, strategic acquisitions, improved productivity and margins. In early 2009, Hub acquired the renewal rights to Liberty Mutual’s middle-market commercial property/casualty business in Arizona, Arkansas, California, Colorado, Hawaii, Kansas, Louisiana, Nebraska, Oklahoma, Utah and Texas.

10. USI Holdings Corp.

Brokerage Revenues Total Revenues 2008: $636 million 2008: $636 million 2007: $623 million 2007: $623 million Top Executive: Michael J. Sicard, Chairman, President and Chief Executive Officer 555 Pleasantville Road, Suite 160 South, Briarcliff Manor, NY 10510 Phone: 914-749-8500 Fax: 914-749-8550 Michael J. www.usi.biz Sicard Ownership: Private, owned by Goldman Sachs Capital Partners and Management Top Lines: Property/casualty; group employee benefits; specialized benefits services. Developments in 2008: USI realized growth in revenues, EBITDA (earnings before interest, taxes, depreciation and amortization) and EBITDA margins. In addition, USI acquired $44.5 million in annualized revenues. Strategy for 2009 & 2010: Continue to grow organically and through targeted acquisitions while improving margins and operating efficiencies. In first quarter of 2009, USI announced the acquisition of the northeastern middle-market P/C direct business from Liberty Mutual Insurance Group, including the hiring of 43 Liberty Mutual sales professionals.

11. Alliant Insurance Services Inc.

Thomas W. Corbett 62

Brokerage Revenues Total Revenues 2008: $277.5 million 2008: $335.8 million 2007: $239 million 2007: $296 million Top Executive: Thomas W. Corbett, Chairman and Chief Executive Officer 1301 Dove St., Suite 200, Newport Beach, CA 92660 Phone: 949-756-0271 www.alliantinsurance.com

Best’s Review • July 2009

Ownership: Private (The Blackstone Group and Management) Top Lines: Property/casualty, employee benefits. Developments in 2008: Completed two acquisitions. Strategy for 2009 & 2010: Remain independent; continue to grow organically; selective acquisition strategy; recruit top senior-level production talent.

12. The Leavitt Group

Brokerage Revenues Total Revenues 2008: $169 million 2008: $187 million 2007: $168 million 2007: $186 million Top Executive: Dane Leavitt, Chief Executive Officer 216 South 200 West, Cedar City, UT 84720 Phone: 435-586-6553 Fax: 435-586-1510 www.leavitt.com Dane Ownership: C corporation Leavitt Top Lines: Commercial package; workers’ compensation; general liability. Developments in 2008: Acquired Jenkins Insurance Group, a $25 million revenue multilines agency with offices in Concord and Sacramento, Calif.; acquired Service Insurance Agency of Vernal, Utah, a significant provider of insurance to the petroleum services industry in the Rocky Mountain West; formed Leavitt Benefits Services, a centralized, agency-owned facility that provides value-added services to benefit clients and brokers. Strategy for 2009 & 2010: Strengthen sales culture, producer recruitment and development, consolidate wholesale relationships, continued acquisition activity.

13. CBIZ Benefits & Insurance Services Brokerage Revenues Total Revenues 2008: $135.6 million 2008: $178.2 million 2007: $141.5 million 2007: $175.1 million Top Executive: Robert A. O’Byrne, President 11440 Tomahawk Creek Parkway Leawood, KS 66211 Phone: 913-234-1788 Fax: 913-458-5279 Ownership: Public Top Lines: Benefits, consulting and administration; retirement planning services; propRobert A. erty/casualty; payroll services; human capital O’Byrne services; individual wealth management. Developments in 2008: In keeping with strategy of building out CBIZ service capabilities within key markets, CBIZ Inc. acquired five companies in 2008: Computer Payroll Co, Palm Desert, Calif., (a payroll processing firm); NAIS, Frederick, Md., (large provider of innkeepers insurance); EFL Associates, Overland Park, Kan., (leading national executive search firm); Mahoney Cohen & Co, New York (full service accounting and management consulting firm); Tofias PC, Cambridge, Mass., (accounting firm). Strategy for 2009 & 2010: Commitment to helping to grow clients’ businesses as well as investing in company’s people continue to be central to primary strategy. Cross-serving as well as acquisitions that build out CBIZ service capabilities within key markets will help to bring additional services to clients. Internally, continue to support and grow CBIZ Women’s Advantage, Great People Great Place Initiative, and provide comprehensive business development training for associates through CBIZ Training Academy.

Leading Brokers

Agent/Broker 14. Keenan & Associates Brokerage Revenues Total Revenues 2008: $123 million 2008: $123 million 2007: $132.2 million 2007: $132.2 million Top Executive: Sean K. Smith, President and Chief Executive Officer 2355 Crenshaw Blvd, Suite 200, Torrance, CA 90501 Phone: 310-212-3344 Fax: 310-782-2084 Sean K. www.keenan.com Smith Ownership: Privately held ESOP Top Lines: Workers’ compensation; property and liability; employee benefits. Developments in 2008: Expanded technology portal and administration tools to property/casualty, which is a major, long-term undertaking and will be a large part of the company’s focus for the next year and beyond. Strategy for 2009 & 2010: The company said it does not announce future strategy publicly for competitive reasons.

15. Bollinger Inc. Brokerage Revenues Total Revenues 2008: $103.3 million 2008: $103.3 million 2007: $103.6 million 2007: $105 million Top Executive: John A. Windolf, Chairman and Chief Executive Officer 101 JFK Parkway, Short Hills, NJ 07078 Phone: 800-526-1379 Fax: 973-921-2876 www.bollingerinsurance.com John A. Windolf Ownership: Private Top Lines: Benefits, commercial lines, personal lines and program business. Developments in 2008: Completed four acquisitions and enhanced client services. Strategy for 2009 & 2010: Equal growth from mergers and acquisitions and organic improvements.

16. Mesirow Financial Brokerage Revenues Total Revenues 2008: $90 million 2008: $91 million 2007: $89 million 2007: $81.4 million Top Executive: Richard S. Price, President and Chief Operating Officer 321 North Clark St., Chicago, IL 60654 Phone: 312-595-6200 Fax: 312-595-6993 www.mesirowfinancial.com Richard S. Ownership: Private Price Top Lines: Employee benefits; life and disability; personal lines; property/casualty; structured settlements. Developments in 2008: Launched a new corporate identity to mark the next chapter in the firm’s evolution and was also ranked as one of Chicago’s best places to work by Crain’s Chicago Business. Added a number of new producers and business development alliances including additional niche markets. Strategy for 2009 & 2010: Plan for growth will continue to involve strategic acquisitions of agencies where synergies exist as well as the recruitment of talented professionals. Mesirow Financial will be moving to a new 45-story headquarters developed by Mesirow Financial Real Estate Inc.

17. The NIA Group LLC Brokerage Revenues Total Revenues 2008: $69.1 million 2008: $69.7 million 2007: $70.6 million 2007: $73.4 million Top Executive: Paul Gross, Chief Executive Officer 66 Route 17, Paramus, NJ 07652 Phone: 201-845-6600 Paul www.niagroup.com Gross Ownership: Limited liability corporation Top Lines: Commercial lines; personal lines; employee benefits. Developments in 2008: Provided a substantial amount of staff training, made a major financial investment in updated computer systems and reconfigured several key departments. Strategy for 2009 & 2010: The focus is on organic growth and retention. A major initiative is to hire successful, experienced producers and expand sales management capabilities. The firm seeks to make strategic acquisitions that complement existing offices.

18. Barney & Barney LLC

Brokerage Revenues Total Revenues 2008: $63 million 2008: $63 million 2007: $52 million 2007: $52 million Top Executive: Paul J. Hering, Chief Executive Officer and Managing Principal 9171 Towne Centre Drive, Suite 500, San Diego, CA 92122 Phone: 800-321-4696 Paul J. www.barneyandbarney.com Hering Ownership: Private Top Lines: Property/casualty; employee benefits. Developments in 2008: Merged with Saylor & Hill Co. Strategy for 2009 & 2010: As the company turns 100 this year, will continue to focus on aggressive growth, while not losing sight of core values and mission to serve clients, colleagues and community.

19. Woodruff-Sawyer & Co. Brokerage Revenues Total Revenues 2008: $61.4 million 2008: $61.4 million 2007: $61.2 million 2007: $61.2 million Top Executive: Charles Rosson, Chief Executive Officer 220 Bush St., 7th Floor, San Francisco, CA 94104 Phone: 415-391-2141 www.wsandco.com Charles Ownership: Private, 27% employee stock Rosson ownership plan Top Lines: Property/casualty, employee benefits and management liability. Developments in 2008: Established CleanTech Practice to meet the risk management needs of this emerging market. Named the #1 D&O Broker in the nation by the 2007 Towers Perrin Directors & Officers Liability survey. In addition to being named #1 D&O broker overall, Woodruff-Sawyer is the only broker to be listed in all client asset sizes delineated in the survey. In addition, expanded employee benefits services by opening Best’s Review • July 2009

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new regional office, adding enhanced compliance capabilities and developing new communications services. Woodruff-Sawyer was a winner of the 2008 Alfred P. Sloan Award for Business Excellence in Workplace Flexibility, distinguishing the employer as a leading practitioner of workplace flexibility. Launched new podcast series addressing insurance regulatory topics.

20. Integro Insurance Brokers Brokerage Revenues Total Revenues 2008: $60.7 million 2008: $63 million 2007: $57.2 million 2007: $58 million Top Executive: Peter Garvey, Chief Executive Officer 1 State Street Plaza, 9th Floor, New York, NY 10004 Phone: 877-688-8701 Peter www.integrogroup.com Garvey Ownership: Private Top Lines: Complex risk including property/casualty; management risk; health care; international including wholesale and reinsurance. Developments in 2008: Realized industry-leading 19% organic revenue growth over 2007 and 98% client retention rate during 2008. Identified by Greenwich Quality Index as the industry leader in client satisfaction, quality of service, knowledge and technical execution. Expansion of facultative reinsurance and U.K. wholesale units. Strategy for 2009 & 2010: Continue industry leading organic growth. Expand core offerings, proven capabilities and top lines. Build on reputation for creativity, thought leadership and quality service. The following brokers, although not ranked, shared their results, development and strategies with Best’s Review.

AH&T Insurance

Alexander Green

Brokerage Revenues Total Revenues 2008: $18.5 million 2008: $18.7 million 2007: $17.5 million 2007: $18.0 million Top Executive: Alexander Green, President 20 South King St., Leesburg, VA Phone: 703-777-2341 www.ahtins.com Ownership: Private Top Lines: Property/casualty.

Assurance Agency Ltd.

Anthony Chimino

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Brokerage Revenues Total Revenues 2008: $39.7 million 2008: $39.7 million 2007: $35.6 million 2007: $35.6 million Top Executive: Anthony Chimino, Chief Executive Officer 1750 East Golf Road, Schaumburg, IL 60173 Phone: 847-797-5700 www.assuranceagency.com Ownership: Private Top Lines: Property/casualty; employee benefits; bonds.

Best’s Review • July 2009

Bolton & Company Brokerage Revenues Total Revenues 2008: $21.5 million 2008: $21.5 million 2007: $20 million 2007: $21.7 million Top Executive: Steven Brockmeyer, President and Chief Executive Officer; Ronald Wanglin, Chairman, 245 South Los Robles Ave., Pasadena , CA 91101 Phone: 626-799-7000 www.boltonco.com Steven Brockmeyer Ownership: S corporation Top Lines: Commercial property/casualty; employee benefits; personal lines. Developments in 2008: Focused on continued organic growth and development of new brokers. Strengthened offerings to employee benefits clients. Became exclusive broker for Ronald Human Resources Association with more than Wanglin 3,000 members. Strategy for 2009 & 2010: Pursuit and training of new brokers. Acquisition of other agencies. Further development of target markets and programs.

Insurica (North American Group) Brokerage Revenues Total Revenues 2008: $43.1 million 2008: $43.1 million 2007: $39.01 million 2007: $39.01 million Top Executive: Michael F. Ross, President and Chief Executive Officer 5100 North Classen Blvd., Suite 300, Michael F. Oklahoma City, OK 73118 Ross Phone: 405-523-2100 www.insurica.com Ownership: Corporation Top Lines: Workers’ compensation; property/casualty. Developments in 2008: Phoenix acquisition. Strategy for 2009 & 2010: Corporatewide branding initiative: INSURICA Insurance Management Network.

Meadowbrook Insurance Group Inc. Brokerage Revenues Total Revenues 2008: $11.1 million 2008: $105.6 million 2007: $11.3 million 2007: $96.9 million Top Executive: Robert S. Cubbin, Chief Executive Officer and President 26255 American Drive, Southfield, MI 48034-6112 Phone: 800-482-2726 www.meadowbrook.com Trading symbol: MIG Robert S. Ownership: Public Cubbin Top Lines: Commercial business (property/ casualty); life/health, benefits; personal lines. Developments in 2008: Launched a wholesale operation called MarketPlus. The entity represents Meadowbrook’s newly acquired subsidiary, Century Insurance Group, a leading excess and surplus lines products facility, as well as other strategic markets.

Leading Brokers

Agent/Broker Strategy for 2009 & 2010: Growth of wholesale agency MarketPlus; expanded growth in the health and benefits segment. The company also continues to review select agency and program administrator acquisition candidates, while recruiting experienced individual account executives and producers.

R&R Insurance Services Inc. Brokerage Revenues Total Revenues 2008: $21.2 million 2008: $21.2 million 2007: $21.3 million 2007: $21.3 million Top Executive: Kenneth P. Riesch, President 1581 East Racine Ave., Waukesha, WI 53186 Phone: 262-574-7000 www.myknowledgebroker.com Ownership: S corporation Top Lines: Commercial property/casualty; Kenneth P. life and health; personal lines. Riesch Developments in 2008: Further investment in e-communications and Web site.

Schiff, Kreidler-Shell Inc. Brokerage Revenues Total Revenues 2008: $22.7 million 2008: $22.7 million 2007: $22.2 million 2007: $22.9 million Top Executive: Thomas R. Dietz, Chairman At Executive the Market: and Chief Officer Health/HMO 1 West Fourth St., Suite 1300, Stock performance: From May 8, 2009 to June 5, 2009 Cincinnati, OH 45202 Dec. 31, 2004 = 1,000 Phone:A.M. 513-977-3100 Best’s U.S. Health & HMO Insurance Index (AMBUH) Fax: 513-977-3193 795 Thomas R. www.sksins.com Dietz 766 Privately held S corporation Ownership: Top Lines: Commercial property/casualty; life and employee 737 benefits; personal property/casualty. 708 Developments in 2008: Expanded offerings in the area of 679 financial services. Strategy for 2009 & 2010: 650 Continue to refine a structure of 8 15 22 29 5 sales support and accountability. May

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Strategy for 2009 & 2010: Five-year strategic plan to grow from $125 million premium to $300 million premium by 2015. Emphasizing internal growth and producer recruiting.

Wells Fargo Insurance Services

Brokerage Revenues 2008: $1.7 billion* 2007: $1.5 billion Top Executive: Neal Aton, President and Chief Executive Officer of Wells Fargo Insurance Services, the commercial lines brokerage and Wells Fargo Insurance Inc., the personal lines brokerage. 150 North Michigan Ave., Suite 3900, Chicago, IL 60601 Phone: 312-423-2500 Neal https://wfis.wellsfargo.com Aton Trading symbol: WFC Ownership: Public Top Lines: Commercial lines; personal lines; employee benefits; life wholesale. Developments in 2008: Wells Fargo acquired Wachovia, including Wachovia Insurance Services Inc. Prior to the acquisition, Wells Fargo Insurance Services ranked as the fourth-largest global insurance broker based on total brokerage revenue and Wachovia’s insurance brokerage operation ranked as 12th largest. Atofthe Market: At the Market: Wells Fargo also became the exclusive manager the HLA Global Network, now known as the Wells FargoU.S. Global BroLife Global Reinsurance Stock performance: From May 8, 2009 to June 5, 2009 Stock performance: From May 8, 20 ker Network. The Network has 10,000 insurance and risk Dec. 31, 2004 =professionals 1,000 Dec. 31, 2004 = 1,000 management serving customers from 330 A.M. Best’s Global A.M. Best’s U.S. LIfe Index offices across 70Reinsurance countries,Index and provides insurance broker(AMBGR) (AMBUL) BR age services in 115 countries. 825 715 * Wells Fargo declined to provide Best’s Review with year-end 2008 brokerage 812 However, the company reported $1.7 billion in insurance 682revenue revenue. through Sept. 30, 2008, the end of the third quarter. 799 649 786

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Thoits Insurance Service Inc. Brokerage Revenues Revenues At the Market: 2008: $11.9 million 2008: $11.9 million U.S. million Property/Casualty 2007: $11.1 2007: $12.5 million Stock performance: From May 8, 2009 to June 5, 2009 Top Executive: Paul Saich, Dec. 31, 2004 = 1,000 Chief Executive A.M. Best’s Officer U.S. Property/Casualty Index 160 W. (AMBUPC) Santa Clara Street, 12th Floor, San Jose,940CA 95113-1171 Paul Phone: 408-792-5400 927 Saich www.thoitsinsurance.com 914 Ownership: ESOP 901 Top Lines: Workers’ compensation; commercial; group benefits. Developments in 2008: 888 Transition of leadership, including new Chief Executive Officer Paul Saich, previously executive 875 vice president. Recruiting of8 young15producers. Organization 22 29 5 May management, select commerJune into four revenue teams: risk cial, personal insurance, employee benefits.

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At the Market: U.S. Brokers

Stock performance: From May 8, 2009 to June 5, 2009 Dec. 31, 2004 = 1,000 A.M. Best’s U.S. Brokers Index (AMBUB) 865 849 833 817 801 785

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